Store manager trainee job description

The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail/Commercial Store Management positions. From the date of entry into the AutoZone MIT program, it may be possible to progress to a management position within approximately 8-12 weeks, depending on the prior experience and performance of the MIT.
Responsibilities:

An MIT is a member of the management team. As a member of management, an MIT will be expected to Live The Pledge, deliver WOW! Customer Service, and drive store execution and performance. Under the supervision of the Store Manager, the MIT will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The MIT is responsible for supporting the Store Manager in the overall operation of the store to include:

+ Overall store retail/commercial management, supervision, and policy implementation

+ Financial management - manage, analyze and reconcile monthly P&L statements

+ Employee staffing, training, and development

+ Inventory management

+ Customer service leadership

MITs are also responsible for completing operations and management skills training, and learning about key aspects of the business and AutoZone culture. MITs must maintain satisfactory performance and must demonstrate consistent progression through the training program in order to remain in the pipeline role and be considered for management openings.

Note: Selection for the MIT position does not guarantee promotion into a Store Manager/Commercial Sales Manager position. Whether and when an MIT is actually promoted to management is dependent on a variety of factors, including but not limited to performance and availability of management openings.

Requirements:

+ 1 -2 years of previous experience as a retail manager or supervisor

+ Ability to work a full-time flexible schedule, including morning, night and weekend shifts, and to work overtime as needed

+ Bilingual preferred, but not required

+ Previous automotive experience preferred, but not required

+ Previous experience analyzing company financials including Profit and Loss Statement preferred, but not required

Store Managers fulfill an important role within our business by developing, supporting, and holding their store team accountable as they provide our customers with the shopping experience that Lidl is famed for in 30 countries. Our most successful Store Managers take ownership of their store's performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business providing our customers with high-quality, low-price, and hassle-free shopping.
What You'll Do

Manage the performance and well-being of the store and all its team members, totaling between 15 and 60 employees, based on store volume
Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer needs
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
Recruit, train, and develop your team
Provide hands-on support for any and all operational tasks, including cash management, working stock, cleaning, and other essential store functions
Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You'll Need

Determination to complete every to-do list on time, hit your store targets, and maximize productivity
Experience in leading and developing a team in a fast-paced environment
Excellent customer service skills, including the patience and ability to de-escalate tense situations
Willingness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
Must be 21 years of age or older
Ability to obtain and maintain ServSafe certification
Ability to obtain and maintain state-specific store alcohol licensing as needed

What You'll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That's why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

Medical & Prescription Dental Vision coverage
Paid Holiday & Paid Time Off (PTO) to use for sickness or vacation
A dedicated training plan to ensure you are set up for success
401k Plan (+ 5% company match and no vesting schedule)
First-in-the industry COVID-19 Benefits
Voluntary Term Life & AD&D Insurance
Total Well-Being Program
Incentive Programs like Employee Referral bonuses
Performance-based pay incentives for hitting quarterly goals

In addition to the great benefits above, our Full-Time employees receive these additional benefits: Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave 100% pay for birth mothers and non-birth parents, Additional Paid Time-Off & Sick Time.

RequiredPreferredJob Industries
Retail

Your career starts here!

Since being established in 1967, Delta Sonic has developed a strong reputation for providing value, quality, and integrity in the car care industry. We are one of the nation's largest providers of professional car care services with 31 locations across three states and growing. Some of our benefits include: a fun, team-based and fast-paced work environment, family-oriented leadership and management, company stability with opportunities for career advancement, professional training in communication, hospitality, and customer care, and scholarship opportunities and employee recognition programs.Some of our benefits include:

+ A fun, team-based and fast-paced work environment

+ Family-oriented leadership and management

+ Company stability with opportunities for career advancement

+ Professional training in communication, hospitality, and customer care

+ Scholarship opportunities and employee recognition programs

Responsibilities:

Management candidates will begin their employment in our extensive hands-on and classroom-based, Manager Training Program. Our paid training program allows candidates to further develop their leadership skills while also preparing them to fulfill a management-level position in their designated department: Carwash, Detail, Convenience Store, and Oil Change. Advancement is based on performance, and the majority of our upper management and corporate employees have been promoted from within. Individuals in the Convenience Store Manager Trainee position will also learn and be responsible for our Food Service outlets (Brick Oven, Dunkin Donuts, Tim Hortons, etc).Responsibilities include, but are not limited to:

+ Upholding customer satisfaction by ensuring Delta Sonic's standards for quality

+ Mastering basic employee responsibilities within your assigned department

+ Working hands-on alongside the employees

+ Training, coaching, and evaluating employees' performance

+ Ensuring that employees adhere to all safety regulations

+ Preparing and reviewing reports, including the department's staffing schedule and financials

+ Addressing all customers in a positive, enthusiastic, and professional manner

+ Performing regular maintenance and minor repairs to mechanical systems and/or equipment

+ Maintaining cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping

Requirements:

+ Must be 18 years of age or older

+ Six months to one year of leadership, management or key holder experience

+ Must be able to demonstrate consistent work experience

+ Excellent communication skills and a passion for providing great customer service

+ A courteous and professional demeanor

+ Patience, motivation, and initiative to lead others

+ Ability to stand, walk, and bend for long periods of time, with or without accommodation

+ Ability to lift moderate amounts of weight, with or without accommodation

+ Flexibility to work at any of the local locations, and schedule flexibility to include mornings, afternoons, evenings, weekends, and holidays

+ A valid driver's license is preferred for management positions in the Carwash, Detail, and Oil Change departments

Employment at Delta Sonic is contingent upon the review of a criminal background check and all other screening requirements applicable to the position being considered for.