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Store Merchandiser skills for your resume and career

Updated January 8, 2025

3 min read

Quoted Experts

Leslie Stoel Ph.D.,

Leslie Stoel Ph.D.

Below we've compiled a list of the most critical store merchandiser skills. We ranked the top skills for store merchandisers based on the percentage of resumes they appeared on. For example, 15.1% of store merchandiser resumes contained in-store as a skill. Continue reading to find out what skills a store merchandiser needs to be successful in the workplace.

15 store merchandiser skills for your resume and career

1. In-Store

Here's how store merchandisers use in-store:

Job Description: I manage and inventory 20,000 products (~70 brands) for the in-store and online stores.
Create and cultivate relationships with in-store personnel.

2. Customer Satisfaction

Here's how store merchandisers use customer satisfaction:

Developed new strategies to improve customer satisfaction.
Ensured customer satisfaction and care was priority and met with Company Mission Statement.

3. Retail Store

Here's how store merchandisers use retail store:

Worked with management and employees at all levels in retail stores to communicate future display and marketing plans each week.
Build and maintain product displays in retail stores while keeping product levels appropriate.

4. Cleanliness

Here's how store merchandisers use cleanliness:

Stock product in stores * Maintain cleanliness of backroom and aisle * Build and keep fully stocked displayed placed around the stores
Send and receive shipments daily Maintains store cleanliness and organization Assist customers as needed Order supplies Inventory Supervise employees daily Multi-tasking

5. Basic Math

Here's how store merchandisers use basic math:

Use of tape measure and basic math, calculators, fax, phones, scanners and basic computer programs.
Have the abilities to do basic math skills and to estimate quantities.

6. Product Promotions

Here's how store merchandisers use product promotions:

Reviewed priorities with supervisor; discussed special instructions, product promotions, new products, and price changes.
Managed inventories, reset shelves, and conducted product promotions for a natural products broker.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how store merchandisers use customer service:

Teach new Wellness Managers their job responsibilities related to financial and technical components, people management, customer service and knowledge-building.
Provided technical support for customer service overflow.

8. Good Judgment

Here's how store merchandisers use good judgment:

Communicate effectively with customers, demonstrate good judgment and show respect for others.
Evaluate and resolve issues, reacting under pressure and applying good judgment in ambiguous situations.

9. Back Room

Here's how store merchandisers use back room:

Service back room make sure product was in date order weekly inventory Maintain positive business relationship with management
Maintained organized back room and organized breakage and damaged product to company standards.

10. Pallets

Here's how store merchandisers use pallets:

Service area stores with beverage product, unload pallets, distribute merchandise, remove expired merchandise.
Maintained database of stores, displays, soda units and pallets with PeopleSoft

11. Pallet Jack

Here's how store merchandisers use pallet jack:

Utilize fork-lift, as well as pallet jack, to unload merchandise off of specified semi-trailers to be inspected for damage.
Organized back stock, moved product from back stock to shelf via hand truck or pallet jack.

12. Inventory Control

Here's how store merchandisers use inventory control:

Processed all return-to-vendor/mark out-of-stock, inventory control/shrink, markdowns.
Handled budget planning and tracking, and coordinated inventory control, receiving; merchandising, and store maintenance.

13. Merchandise Displays

Here's how store merchandisers use merchandise displays:

Created window and merchandise displays with and without floor-sets or plan-o-grams within company guidelines.
Arranged merchandise displays for new book releases in order to maximize sales.

14. Product Displays

Here's how store merchandisers use product displays:

Utilize hand tools; replenishing, facing, and rotating product; building, changing, and taking down product displays.
Worked with meat managers in assigned stores to advise on and improve product displays and the number of products carried.

15. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how store merchandisers use sales floor:

Revamped sales floor by visually demonstrating use and versatility of apparel.
Managed in-coming shipments by pulling merchandise from loading dock, placing merchandise on sales floor or stockroom in prescribed organized manner.

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What skills help Store Merchandisers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all Store Merchandisers possess?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

Important soft skills are the ability to tell the story behind the numbers (what happened and why it happened), strong speaking and presenting skills, evidence showing the student is a good team member/collaborator, empathy for shoppers (to understand their wants/needs), and a high level of confidence.

What hard/technical skills are most important for Store Merchandisers?

Leslie Stoel Ph.D.

Professor, Marketing and Fashion, Miami University

Hard/technical skills relate to the ability to handle and analyze data - whether it be sales data or google analytics data from the company's digital efforts.

Do you want to know more?

List of store merchandiser skills to add to your resume

The most important skills for a store merchandiser resume and required skills for a store merchandiser to have include:

In-Store
Customer Satisfaction
Retail Store
Cleanliness
Basic Math
Product Promotions
Customer Service
Good Judgment
Back Room
Pallets
Pallet Jack
Inventory Control
Merchandise Displays
Product Displays
Sales Floor

Store Shelves
Store Merchandise
Product Knowledge
POS
Store Management
Proper Signage
POG
Building Displays
Customer Relationships
Store Resets
Product Signage
Store Displays
Increase Sales
Drive Sales
Grocery Store

Product Placement
Store Operations
Loss Prevention
Product Space
Store Training
Display Floor
Visual Presentation
Product Sales
Reflect Changes
Groceries
Stock Room
Inventory Management
Optimal Sales
Depot
Window Displays

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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