What does a Store Merchandiser do?
A store merchandiser must maximize profitability. They are responsible for studying sales trends and controlling the stock level in their store. They study their store's target demographics. They make financial presentations for their store's manager. If any production problem arises, they must quickly solve it. They negotiate stock quantities, and they supervise and train junior staff.
Store merchandiser responsibilities
Here are examples of responsibilities from real store merchandiser resumes:
- Manage entire pet food recycling facility converting 9,000 tons per year from pet food to swine and poultry feed.
- Maintain database of stores, displays, soda units and pallets with PeopleSoft
- Service area stores with beverage product, unload pallets, distribute merchandise, remove expire merchandise.
- Ring up customers using a standard POS system and promote the purchase of the store credit card to all shoppers.
- Communicate internally to ASM management and externally with customers regarding project status and completion.
- Organize and conduct Macys luggage seminars and bridal events.
Store merchandiser skills and personality traits
We calculated that 15% of Store Merchandisers are proficient in In-Store, Customer Satisfaction, and Retail Store. They’re also known for soft skills such as Communication skills, Detail oriented, and Math skills.
We break down the percentage of Store Merchandisers that have these skills listed on their resume here:
- In-Store, 15%
Job Description: I manage and inventory 20,000 products (~70 brands) for the in-store and online stores.
- Customer Satisfaction, 11%
Developed new strategies to improve customer satisfaction.
- Retail Store, 10%
Worked with management and employees at all levels in retail stores to communicate future display and marketing plans each week.
- Cleanliness, 9%
Stock product in stores * Maintain cleanliness of backroom and aisle * Build and keep fully stocked displayed placed around the stores
- Basic Math, 7%
Use of tape measure and basic math, calculators, fax, phones, scanners and basic computer programs.
- Product Promotions, 4%
Reviewed priorities with supervisor; discussed special instructions, product promotions, new products, and price changes.
"in-store," "customer satisfaction," and "retail store" are among the most common skills that store merchandisers use at work. You can find even more store merchandiser responsibilities below, including:
Communication skills. One of the key soft skills for a store merchandiser to have is communication skills. You can see how this relates to what store merchandisers do because "production, planning, and expediting clerks are frequently in contact with suppliers, vendors, and production managers and need to communicate the firm’s scheduling needs effectively." Additionally, a store merchandiser resume shows how store merchandisers use communication skills: "maintained communication with store management as well as internal communication with sales representatives and management on a daily basis. "
Detail oriented. Many store merchandiser duties rely on detail oriented. "material and product inspecting clerks check items for defects, some of which are small and difficult to spot.," so a store merchandiser will need this skill often in their role. This resume example is just one of many ways store merchandiser responsibilities rely on detail oriented: "have a strong work ethic as evidenced by my promptness, conscientious attention to detail, and customer service focus. "
Math skills. store merchandisers are also known for math skills, which are critical to their duties. You can see how this skill relates to store merchandiser responsibilities, because "some material recording clerks use math to calculate shipping costs or take measurements." A store merchandiser resume example shows how math skills is used in the workplace: "maximized work opportunities to develop proactive and courteous customer service using good communication skills, mathematical aptitude and computer knowledge. "
Customer-service skills. A big part of what store merchandisers do relies on "customer-service skills." You can see how essential it is to store merchandiser responsibilities because "stock clerks sometimes interact with customers in retail stores and may have to get the item the customer is looking for from the storeroom." Here's an example of how this skill is used from a resume that represents typical store merchandiser tasks: "work closely with store management team to ensure brand consistency, while maintaining a positive customer experience. "
The three companies that hire the most store merchandisers are:
- Anderson Merchandisers766 store merchandisers jobs
- Dollar General30 store merchandisers jobs
- Signature Retail Services26 store merchandisers jobs
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Compare different store merchandisers
Store merchandiser vs. Sales/stock associate
Sales/stock associates or stock clerks receive shipments or goods to a store and prepare them for marketing. Their job involves checking the accuracy of the shipment, stocking items in the warehouse, and maintaining the store inventory. They are the ones who locate the misplaced stocks or relocate them anywhere. Among their minor duties are shelve arrangement, facility cleanup, and correspondence handling. Also, they help assist the unloading of the shipments to factor, warehouse, or store.
While similarities exist, there are also some differences between store merchandisers and sales/stock associate. For instance, store merchandiser responsibilities require skills such as "in-store," "customer satisfaction," "retail store," and "cleanliness." Whereas a sales/stock associate is skilled in "kids," "store locations," "stock shelves," and "stock merchandise." This is part of what separates the two careers.
Sales/stock associates tend to reach similar levels of education than store merchandisers. In fact, sales/stock associates are 1.4% less likely to graduate with a Master's Degree and 0.2% less likely to have a Doctoral Degree.Store merchandiser vs. Inventory associate
An inventory associate is responsible for monitoring inventory supplies, ensuring that the supplies are adequate for customers' orders and business' needs. Inventory associates manage order sheets and record inventory reports, check items for possible defects, prepare merchandise for shipment, inspect delivered inventory supplies and return damaged items, organize shelves, and operate basic warehouse equipment. An inventory associate must have strong analytical and data entry skills to input inventory records in the system efficiently and accurately.
Each career also uses different skills, according to real store merchandiser resumes. While store merchandiser responsibilities can utilize skills like "in-store," "customer satisfaction," "retail store," and "cleanliness," inventory associates use skills like "ladders," "strong work ethic," "work ethic," and "wis."
On average, inventory associates earn a lower salary than store merchandisers. Some industries support higher salaries in each profession. Interestingly enough, inventory associates earn the most pay in the technology industry with an average salary of $31,296. Whereas store merchandisers have higher pay in the retail industry, with an average salary of $36,567.In general, inventory associates achieve similar levels of education than store merchandisers. They're 1.0% less likely to obtain a Master's Degree while being 0.2% less likely to earn a Doctoral Degree.Store merchandiser vs. In-stock associate
An In-Stock Associate is responsible for ensuring that the shelves of a retail store or warehouse are stocked with up to standard items and merchandise. They follow a supervising staff or manager's instructions while adhering to the company's policies and regulations, reporting problems should there be any. An In-Stock Associate's tasks will also revolve around loading and unloading shipments or deliveries, monitoring the quality and quantity of items, and operating devices such as scanners and forklifts, communicate and assist customers, and cleaning up stockrooms and shelves.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from store merchandiser resumes include skills like "in-store," "customer satisfaction," "retail store," and "product promotions," whereas an in-stock associate is more likely to list skills in "food handling," "ladders," "good interpersonal," and "math. "
In-stock associates earn the highest salary when working in the retail industry, where they receive an average salary of $31,433. Comparatively, store merchandisers have the highest earning potential in the retail industry, with an average salary of $36,567.in-stock associates typically earn similar educational levels compared to store merchandisers. Specifically, they're 1.6% less likely to graduate with a Master's Degree, and 0.2% less likely to earn a Doctoral Degree.Store merchandiser vs. Overnight stocker
An overnight stocker is responsible for monitoring inventories, stocking items, and organizing products on shelves. Overnight stockers' duties also include checking the manufacturing and expiration dates of the products, labeling and validating prices, escalating defective items to the management, and categorizing products for special offers and promotions. An overnight stocker must be detail-oriented and has excellent multi-tasking skills to complete and update the inventory as needed. Overnight stockers should also be strict on following the sanitation procedures to keep the items neat and free of any possible damage.
Even though a few skill sets overlap between store merchandisers and overnight stockers, there are some differences that are important to note. For one, a store merchandiser might have more use for skills like "in-store," "customer satisfaction," "retail store," and "cleanliness." Meanwhile, some responsibilities of overnight stockers require skills like "electric pallet jack," "unload trucks," "safety procedures," and "h e."
The retail industry tends to pay the highest salaries for overnight stockers, with average annual pay of $31,065. Comparatively, the highest store merchandiser annual salary comes from the retail industry.overnight stockers reach similar levels of education compared to store merchandisers, in general. The difference is that they're 1.9% more likely to earn a Master's Degree, and 0.2% less likely to graduate with a Doctoral Degree.Types of store merchandiser
Updated January 8, 2025
