Top 50 Store Protection Specialist Skills

high Demand

• Developed implemented safety checklist for store operations.
• Assisted with staffing, scheduling and store operations for 60+ associates and area supervisors.
• Teach new teammates how to complete store operations.

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high Demand

• Maintained a safe and secure environment by supporting a store safety culture and exhibiting a professional/command presence at all times.

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high Demand

• Coached associates on loss prevention trends to minimize operational shortage and ensured knowledge retention with daily check-ins.
• Minimize operational shortage: drive internal store awareness and loss prevention program execution to improve inventory results.
• Minimize operational shortage by monitoring and training associates to perform processes accurately.
• Improved store awareness on effective methods to minimize operational shortage.
• Maintained a safe and secure environment and minimize operational shortages.

• Mitigate fraud and theft* Minimize operational shortage.
• Minimize operational shortage in all departments.
• Develop Great Teams and Partnerships, Mitigate Theft and Fraud, Maintain A Safe and Secure Environment, Minimize Operational Shortage.
• Identify shortage risks through regular review of indicator reports; Partner with stores to develop action plans to address/minimize operational shortage.
• Minimize operational shortage: Promote shortage awareness with associates, observing and communicating issues with MOS, and cash control.

• Utilize company resources to mitigate theft and fraud and minimize operational shortage.
• Greet customers, mitigate theft and fruad, maintain a safe and secure environment, minimize operational shortage
• Mitigate theft and fraud Maintain clean store Minimize operational shortage
• Maintained A Safe and Secure Environment Mitigate Theft and Fraud Minimize Operational Shortage Trained Associates on Shortage and Safety Awareness
• Greet Customers Mitigate Theft And Fraud Maintain A Safe And Secure Environment Minimize Operational Shortage Accomplishments I Am Very Observative.

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high Demand

• Monitored entrances/exits and sales floor for potential theft by identifying suspicious behaviors and activity.
• Monitored entrances/exits and sales floor to identify suspicious behavior.
• Monitored sales floor utilizing Closed Circuit Television.
• Observed sales floor and investigated suspicious behavior.
• Provide visible presence at store entrances/exits and on sales floor in a company issued vest, monitoring for potential safety issues.

• Addressed loss trends with management, communicated safety topics and proper procedures with associates, monitored sales floor, etc.
• Maintain a high level of awareness and customer contact on the sales floor, while conducting great customer services.
• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
• Supervised the sales floor for any potential indicators that could harm the sales of the store.
• Deterred theft opportunities by monitoring entrances, exits and the sales floor for suspicious behavior.

• Provided visual presence at entrances/exits and on sales floor in a company issued vest.
• Identified suspicious and illegal activities by monitoring the store entrances/exits and sales floor.
• Maintain a safe and secure sales floor and stock room.
• Walked sales floor to identify and address potential theft indicators.
• Provided basic technical support seamlessly on the sales floor.

• Provide A Visible Presence At Store Entrances, Exits, And On The Sales Floor.
• Monitor Ross associates and suspicious activity by customers.Perform hourly walks on sales floor to search for theft indicators or safety concerns.
• Store protection specialist- Monitor entrances/exits and sales floor for potential theft and/or hazard.
• Experienced as Cashier and on the Sales Floor - Experienced with all Inventory needs - Experienced with all opening and closing tasks
• Trained and coached signage team Balanced and maintained vaults and tills Helped customers on the sales floor Scheduled associates

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high Demand

• Mitigate theft and fraud internally and externally and monitor cameras for suspicious activity.
• Review security footage and examine sales reports for suspicious activity.
• Recorded any loss of inventory and suspicious activity.
• Maintain a log with relevant theft/suspicious activity.
• Observe and respond to any suspicious activity or potential signs of internal or external fraud or theft throughout the store.

• Protected the stores merchandise by looking for suspicious activity of customers, vendors and associates and vagrants.
• Conducted hourly sales floor and stock room sweeps for suspicious activity.
• Watched for suspicious activity of customers and associates at checkout.
• Monitored doors and people within the store for suspicious activity.
• Maintain safe and secure environment, watch for suspicious activity.

• Patrol retail space and observe client for any suspicious activity.
• Prevented store loss by being aware of suspicious activity.
• Mitigate theft, observe suspicious activity, and reduce shortage
• Project store from theft and suspicious activity.
• Communicate often with management of any suspicious activity in store and outside of store.

• Observed customers and reported suspicious activity to supervisors Helped customers locate merchandise in the store Maintained store cleanliness

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high Demand

• Provided visible presence at store entrances/exits.
• Maintained a safe and secure environment for store employees by providing a visible presence.
• Provided a visible presence at store entrance in uniform to mitigate theft and fraud.
• Provide visible presence at store entrances and exits while monitoring for potential safety issues.
• Provide a visible presence at the entrance and exits.

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high Demand

• Command a presence at store entrances/exits.

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high Demand

• Increased store awareness on effective processes to minimize operational shortage as well as training and educating on shortage reduction initiatives.
• Increased associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.
• Minimized Operational Shortage by increase store awareness on effective processes to minimize operational shortage.
• Train and educate store for awareness on effective processes to minimize operational shortage.
• Trained associates to increase awareness on effective processes to minimize operational shortage.

• Monitored entrances/exits and sales floor for potential theft by identifying suspicious behavior Increased store awareness on effective processes to minimize operational shortage
• Maintain a safe & secure environment * Increase store awareness on effective processes to minimize operational shortage.

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average Demand

• Supervised a group of 5 Store Protection Specialists (SPS) ensuring the store was safe and secure at all times.
• Worked in tandem with managers and SPS in order to impact and reduce operational shortage and provide great customer service.
• Maintain accurate records and reports of all identified theft activity and communicate as necessary t to SPS management.
• Worked with 2 other SPS associates that were stationed at particular locations throughout the store.
• Recognized on company intranet website on several occasions for high performance as Mobile SPS.

• Coached associates and fellow SPS on all process opportunities and Loss Prevention knowledge.
• Train SPS team on polices and expectations, giving coaching as needed.
• Served as Store Protection Specialist (SPS) for Ross Stores Inc.
• Hired as SPS, Worked part-time while going to school.
• Promoted to Full-time SPS Lead within the first 6 months.

• Provided training to new SPS associates; customer service assistance.
• Store Protection Specialist (SPS) - Training and coaching associates on store policies and procedures.
• Filled out sps work sheets on a daily basis.

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average Demand

• Identified and resolved potential theft indicators and gathered theft indicators, while utilizing internal and external intelligence systems.

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average Demand

• Train and educate associates about inventory shortage reduction initiatives, and provide excellent customer service to customers.
• Provided employee training on shortage reduction initiatives.
• Increased store awareness on process to minimize shortages; trained on shortage reduction initiatives.
• Train and educate on shortage reduction initiatives.
• Store Protection Specialist * Train and educate on shortage reduction initiatives.

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average Demand

• Maintained a safe and secure environment by vindicating a command presence and communicating all safety concerns to management staff.
• Maintain safe and secure environment, demonstrate a command presence, minimize operational shortage, and developing great teams and partnerships.
• Be state-certified to perform guard duties, and maintain a command presence in the store at all times.
• Maintain a command presence as well as conduct hourly shortage walks throughout the perimeter of the store.
• Monitored security cameras, patrolled entire store, provided strong customer skills and command presence.

• Maintain a safe and secure environment: Demonstrate a command presence and professional appearance.
• Achieved 100% Up Front Command Presence, maintained safe & secure environments.
• Mitigated theft and fraud by maintaining a command presence and professional look.
• Provide command presence creating costumers at the door and throughout the store.
• Maintain a strong command presence and a shrink oriented environment.

• Maintain a command presence in the store.
• Command presence and daily notes.
• Mitigated theft and fraud by maintaining a command presence in the top 10 depts.
• Devoloped great teams and partnerships and maintained a command presence in front of store.
• Mitigate theft and fraud through command presence and customer service.

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average Demand

• Observed proper checkout procedures for customers and associates developing great teams & partnerships
• Observed and provided feedback on proper checkout procedures for customers and associates.
• Greet customers and answer questions Observe proper checkout procedures for customers and employees Educate on shortage reduction initiatives Train new employees

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average Demand

• Maintained a safe and secure environment by covering all entrances and exits and walking the sales floor monitoring potential safety issues.
• Monitor sales floor for potential safety issues.
• Monitored store for potential safety issues.

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average Demand

• Greeted customers, deterred opportunity for theft by physical presence in company issued vest, and monitored Code 50 policy.
• Greeted customers and deterred opportunity any type of theft by giving a physical presence in the issued uniform.
• Greeted customers, deterring opportunity for theft by physical presence.

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average Demand

• Worked directly with store management to oversee the implementation of company policies
• Respond to customer issues according to established Company policies.
• Monitored and deterred external and internal theft Coached/ Trained Associates on Company policies Participated in maintaining a safe and secure working environment

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average Demand

• Participate in conference calls, scheduled district meetings, etc.
• Conduct conference calls, scheduled district meetings, etc.
• Participated in conference calls and team meeting to discuss outcomes
• Attend store meetings/conference calls when necessary 14.

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average Demand

• Produced written reports on all shift activities with oral reports and emergency notifications delivered as directed by established security procedures.
• Trained associates on safety and security procedures.

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average Demand

• Maintained a safe and secure environment Ran internal and external investigations using CCTV and loss prevention reports
• Implement or monitor processes via CCTV surveillance monitoring equipment to reduce property or financial losses.
• Perform maintenance on existing CCTV and providing assistance with installation of new surveillance hardware.
• Monitored and operated the closed-circuit television (CCTV) system and control room.
• Keep watch of CCTV cameras for all activity, and give customer service.

• Monitored CCTV footage of all areas in the store and outside parking structure.
• Mitigated theft and fraud via cashier observations and CCTV.
• Monitored access control systems, including CCTV systems.
• Prevent theft encourage shortage highway communicate with MOD .. Watch cctv to catch theft walk store
• Patrol on foot, security checks, cctv,greet clients

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average Demand

• Establish an effective ladder of communication from management to associates using verbal and written communication.
• Maintained excellent communication with managers and supervisors to maintain high standards of excellence.
• Facilitated communications between Product Teams and Regional Data Control as needed.
• Mitigated loss and promoted safety through surveillance and communication efforts.
• Maintain and encourage two-way communication, communicating expectations to others.

• Build sustainable relationships of trust through open and interactive communication.
• Demonstrated effective communication with store leadership.
• Write detailed notes on daily activity to ensure communication between the loss prevention team and management is accurate and concise.
• Develop store programs to reduce shrink and train staff to effectively execute them, while keeping open communication with management.
• Work orders both given and received through oral and written (electronic and hard copy) communication methods.

• Maintained Building Service Communication Board which created a complete maintenance communication tool for the store team.
• Complete daily communication reports including store theft trends, item recoveries, and visual audits.
• Distributed communications to the field related to special projects.
• Track, issue and receive cable telecommunications equipment.
• Managed quality communication, customer support and product representation for eachclient.

• Retail Space Planning, AutoCAD drawing, analyze merchandise and fixture placement and communication with store managers.
• Minimized operational shortage Generated daily communication reports Assisted customers in security and material loss issues Promoted to lead store protection specialist
• Send in errors that i find to the respective Regional Data Support Team for corrections Communication.

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average Demand

• Embrace company values and have a mentality to protect the Ross treasure.
• Embraced company values and had a mentality to protect the store.

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average Demand

• Conducted sales of Apple hardware and software, as well as third party product lines, to both businesses and individuals.
• Presented and sold total solutions for Apple computers and mobile devices, software and accessories.
• Turn customers into owners of Apple products by building relationships that last a lifetime.
• Performed group workshops for customers curious to learn about Apple products.
• Advised customers on Apple computer and mobile device purchases.

• Maintain knowledge of Apple hardware and software specifications.
• Develop business leads for Applestore Business Department
• Retail sales, knowledge in Apple hardware, software, and accessories Customer support and technical services
• Transform visitors into loyal Apple customers Help to create energy and excitement around Apple products.

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average Demand

• Trained associates is store safety practices to mitigate potential safety hazards.
• Keep the Store safe, running smoothly, prevent theft and fraud, prevent safety hazards, monitor store behavior.
• Checked the store hourly for safety hazards, suspicious customers and tampered with merchandise.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment
• Conducted random patrols throughout the store, looked for potential safety hazards and shoplifters.

• Maintain a Safe and Secure Environment by: Observing and counter-acting all safety hazards.
• Documented all daily duties, safety hazards, and emergencies.
• Practiced all safety hazards when working with food and hygiene.
• Observe and report any suspicious activity and safety hazards.

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low Demand

• Stock shelves and tables with merchandise and arrange merchandise displays to attract customers.

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low Demand

• Welcome customers into the store with a friendly gesture, eye contact and a smile.
• Provided great customer service with a smile and eye contact.
• Greeted all customers with a smile and eye contact.

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low Demand

• Partnered with store leadership to ensure compliance of Loss Prevention directives and minimization of operational shortage.
• Visit stores to ensure compliance with company policies and procedures.
• Partner with store leadership to ensure compliance of Loss Prevention.
• Retail security conduct audits of different departments customer service ensure compliance with Policies and Procedures

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low Demand

• Train and educate on Shortage Highway Program and Shortage Awareness with Associate with Validation.
• Promote shortage awareness across the business through constant training of policies and procedures.
• Trained and developed over 200 associates on shortage awareness.
• Develop great teams and partnerships by promoting loss prevention and shortage awareness programs amongst associates.

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low Demand

• Assist Store Management in identifying issues and problems that directly impact Shortage and lead the stores team in corrective actions.

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low Demand

• Write daily reports on activities of the day and be able to articulate the four key objectives during interactions.

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low Demand

• Processed and logged accurate and detailed incident reports.
• Required to write several reports ranging from daily activity and incident reports to onsite issues or customer complaint reports.

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low Demand

• Established a professional and courteous presence at customer doors to enhance a safe environment.
• Contributed to lowering shrink Maintaining safe environment.
• Create safe environment for customers and employees Cash Handling Implement safety regulations and procedures

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low Demand

• Maintained accurate records of daily activities in Store Protection Specialist notebook.
• Collaborated with management in daily activities.
• Write reports of daily activities, irregularities, unusual occurrences and violations.
• Completed hourly detailed reports of daily activities Responded to security alarms and dishonest customers Trained other associates in preventing and mitigating theft
• Documented daily activities Prevented internal and external theft Effectively serviced customers in store and on the phone Ensured overall safety

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low Demand

• Directed responsibility for Front End associates.
• Program is designed to assist our stores in controlling front end operations through hands on interaction with our customers and associates.
• Trained on all policy/procedures relating to the operation of the front end, customer service, and theft deterrents.
• Trained store associates on all policies/procedures relating to front end operations, customer service and theft deterrents.
• Provided feedback on the performance of their front end associates.

• Observed and reported theft internally and externally Supervised the front end to ensure tasks and breaks were completed
• Front End Supervisor Maintain an organized and controlled front store environment.

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low Demand

• Certified Buddy Trainer coaching all new associates on shortage and safety procedures
• Enforced company and store policy on shop lifting and safety procedures to employees and customers.
• Enforce company standards as they relate to security and safety procedures.
• Coached employees on store safety procedures and loss prevention procedures.

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low Demand

• Cross train and work within the Document Receiving, Editing, Imaging and Data Entry sections.
• Completed data entry into SWTS database to update Customer Care and Billing System.
• Manage store room, shipping and receiving, data entry, inventory
• Resolve any issues or situations that arised.Data entry of invoices,corrections, price changes in the register system.

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low Demand

• Greeted customers, deterring opportunities for theft by physical presence, and monitoring while executing store policies.
• Minimized operational errors by supervising cash transactions, enforcing store policies, etc.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
• Coach new associates on overall store policies and procedures.
• Assist in enforcing store policies and procedures.

• Enforced store policies and safety protocols Provided professional customer services.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges Supervise the service desk while giving excellent customer service.

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low Demand

• Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
• Perform all management responsibilities in MOD company standards.
• Communicate, organize and maintain staffing and training according to company standards during two Store Grand-Openings.
• Up hold all company standards of food Quality, and Manage food costs.
• Organized store merchandise in compliance with strict company standards.

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low Demand

• Viewed security cameras to monitor any suspicious activity.
• Protect merchandise against theft, monitor security cameras, store security.

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low Demand

• Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
• Conducted inspections and audits to record and advise management of security risks and hazards.
• Inspect buildings, equipment, or access points to determine security risks.

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low Demand

• Monitor, respond to and communicate serious incidents and physical security concerns to the manager and ALPM.
• Communicated effectively both verbally with coworkers and through email to the ALPM.
• Monitored, responded, and communicated all serious incidents and physicalsecurity concerns to the MOD and ALPM.

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low Demand

• Prevent theft and ensure the safety of guests and team members working in the Assets Protection division of Target.
• Job Duties - Protecting Store assets, Investigations, Surveillance, Camera monitoring, Cash management, Customer Service
• Advised loss team and conducted investigations of significant threats and the loss or misappropriation of assets.
• Mitigate theft and fraud, both internal and external, to keep the stores assets safe.
• Establish critical thinking and problem-solving skills while securing store assets from over 200 customers per day.

• Provide customer service and store security to protect customers, employees, and assets.
• Protected the stores assets as well as preventing and responding to accidents.
• Maintain safe and secure environment while protecting store assets.
• Award recipient for assets protection program- ARE 2015.
• Protect store assets and provided customer service.

• Protect store assets and minimize shortage.
• Stocked merchandise, operated cash register and assisted customers.Also scan store for protection of assets.

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low Demand

• Job role included gathering theft indicators and using internal/external intelligence to positively impact shortage trends.
• Gathered theft indicators and used internal and external intelligence to positively impact shortage trends.
• Provide excellent customer service and maintain a positive work environment.
• Work in a team environment ensuring that the customers get the best possible service by assisting our fellow employees when needed.
• Point person for any technical issues including phones, printers/copiers, POS systems, computers/laptops, security cameras/door and Muzak.

• Foster a positive work environment by consistently treating all employees and customers with respect and consideration.
• Conducted hourly rounds of the store, on high valuable merchandise, for possible theft.
• Contribute to a positive work environment by working well with others in accomplishing team goals.
• Managed, audited, and applied POS and scale item data batches from Hosting system.
• Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.

• Opened customer payments, electronically scanned payments, and posted payments to customer accounts.
• Understand the Loss Prevention Awareness program, the Shortage Highway and the SPS position.
• Recommend new or improved processes or equipment to reduce risk exposure.
• Interact with customers and assist them in any way possible.
• Provide customer assistance when possible.

• Ordered, organized and handled company marketing materials ranging from flyers and coupons to in store posters.
• Keep the flow of traffic in an orderly manner as much as possible.
• Performed basic vehicle pre-trip and post-trip inspections.
• Conducted stock inventory of various equipment Responsible for posting weekly sales advertisements Performed price reductions on multiple items for weekly deals
• Watched the store for potential shoplifters Greeted customers and showed them products Documented areas of high activity for possible theft

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low Demand

• Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
• Increased sales goals by promoting specific merchandising and visual presentation.
• Conduct store audits to identify problem areas or procedural deficiencies.
• Mitigate theft and fraud by observing shortage areas, also observe and communicate potential external as well as internal theft indicators.
• Managed multiple teams in the planning and installation of store displays, and continued movement of seasonal merchandise.

• Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or stockroom.
• Partner with Store Manager to develop monthly action plan; minimize operational error, asses high shrink areas.
• Modified promotional material to focus on target sales group to increase traffic back to the store.
• Administered systems and programs to reduce loss, maintained inventory control, or increased safety.
• Coach and train store associates on accident investigation findings, and areas of opportunity.

• Reason for Leaving: Too much travel due to my Mother's illness.
• Record and document all theft and fraud indicators to help develop tending areas.
• Educate the customers on the different areas of the store; i.e.
• Utilized shelving schematics to gain and increase product placement in store.
• Monitored areas of the store with high risks of shoplifting.

• Maintain a safe and pleasant working and shopping environment.
• Introduced and brainstormed new ideas to drive sales.
• Performed Weight and Measures compliance audits.
• Created tare audit and scan error reports for the Data and Weights/Measure Specialist for their review.
• Monitor areas to make sure that the customer's safety is a number one priorty.

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