Top Store Protection Specialist Skills

Below we've compiled a list of the most important skills for a Store Protection Specialist. We ranked the top skills based on the percentage of Store Protection Specialist resumes they appeared on. For example, 15.7% of Store Protection Specialist resumes contained Shortage Trends as a skill. Let's find out what skills a Store Protection Specialist actually needs in order to be successful in the workplace.

The six most common skills found on Store Protection Specialist resumes in 2020. Read below to see the full list.

2. Customer Service

high Demand
Here's how Customer Service is used in Store Protection Specialist jobs:
  • Provided great customer service to customers while observing and communicating potential internal and external theft indicators to management.
  • Assist store supervisory staff in establishing a high level of customer service/awareness and protection of company assets.
  • Developed working relationships with store management and delivered exceptional customer service to club members.
  • Resolve identified theft through positive customer service interaction and written and oral reports.
  • Worked in an exceedingly paced situation where executed customer service accuracy and efficiently.
  • Deterred theft by providing customer service, providing information on store activity.
  • Experience in providing and delivering consistent and effective customer service.
  • Provide excellent customer service and maintain a positive work environment.
  • Maintained a professional appearance and commanding presence with customer service.
  • Delivered excellent customer service and demonstrated a high degree of professionalism
  • Provided quality and friendly customer service to every store customer.
  • Maintained a professional image and implement excellent customer service goals.
  • Relieved cashiers for break/lunch while providing excellent customer service.
  • Deliver an outstanding customer service experience for every customer.
  • Translate technology-speak into everyday language with extraordinary customer service.
  • Provided daily customer service to ensure customer satisfaction.
  • Direct customer service and consistently fulfilled additional requests.
  • Preformed customer service under minimal supervision.
  • Greet customers tremendous Customer Service.
  • Answered an average of 30 calls per day by addressing customer service inquires, solving problems and providing new product information.

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3. Loss Prevention

high Demand
Here's how Loss Prevention is used in Store Protection Specialist jobs:
  • Observed and identified internal and external theft indicators and communicated to Store Manager and Area Loss Prevention Manager directly.
  • Work closely with store management to increase loss prevention awareness maintain operational excellence and minimize the overall losses.
  • Minimize operational shortage: drive internal store awareness and loss prevention program execution to improve inventory results.
  • Coached associates on loss prevention trends to minimize operational shortage and ensured knowledge retention with daily check-ins.
  • Communicate with District Manager and Area Loss Prevention Manager regarding any new findings regarding Loss Prevention.
  • Communicated to management and loss prevention about shortage trends, safety concerns and suspicious behavior.
  • Mitigated inventory shrinkage using loss prevention measures.
  • Worked with store management, area loss prevention manager and local law-enforcement to prevent and prosecute theft at the store location.
  • Identify, investigate and resolve internal and external theft or fraud by promoting loss prevention awareness with leadership of store associates.
  • Develop and Lead a Rank 2 Best In Class Loss Prevention Team with the cooperation/assistance of upper management and Corporate.
  • Keep detailed notes and communicate with loss prevention team and management about any activity that went on throughout the day.
  • Provide heightened Loss Prevention awareness and large service presence and customer service engagement to deter theft and mitigate loss.
  • Gather loss prevention team and institute strategies that can help reduce shrink in areas that are the most vulnerable.
  • Advised loss prevention team and conducted investigations of significant threats and the loss or misappropriation of company property.
  • Provide security and loss prevention services to the store to mitigate theft and fraud both internally and externally.
  • Obtained top performer on Loss Prevention Team and was awarded the responsibility of training new associates on protocols.
  • Trained loss prevention staff, retail managers, and store employees on loss control prevention and safety behaviors.
  • Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions.
  • Conducted on-site training of security staff, store associates and management on Loss Prevention practices and store safety.
  • Target is a leader in the retail industry and is considered a leader in the loss prevention sector.

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4. Vendor Fraud

high Demand
Here's how Vendor Fraud is used in Store Protection Specialist jobs:
  • Report to management suspected internal theft, external theft, or vendor fraud.
  • Investigate known or suspected internal theft, external theft, or vendor fraud.
  • Identify and report merchandise or stock shortages Investigate known or suspected internal theft, eternal theft, or vendor fraud.

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5. Store Safety Culture

high Demand
Here's how Store Safety Culture is used in Store Protection Specialist jobs:
  • Maintained a safe and secure environment by supporting a store safety culture and exhibiting a professional/command presence at all times.

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6. External Theft

high Demand
Here's how External Theft is used in Store Protection Specialist jobs:
  • Conducted investigations regarding suspected incidents of internal and external theft.
  • Report any internal/external theft to my supervisor
  • Mitigated internal and external theft.
  • Maintain a mobile state to observe, communicate, and address potential internal and external theft.
  • Establish teams and partnerships among management and staff to further deter external theft.
  • Mitigate theft & fraud: drive internal and external theft reduction.
  • Investigate internal and external theft.
  • Deterred internal and external theft.
  • Mitigated internal and external theft Maintained a safe and secure environment.
  • Provided visual deterrent from external theft Observed and reported shrink indicators, plus theft within the store.
  • Drive a high internal, external theft program assure any dishonest behavior is reported to management .
  • Minimize internal/external theft, developing great teams and maintaining safe and secure environment.

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7. Sales Floor

high Demand
Here's how Sales Floor is used in Store Protection Specialist jobs:
  • Monitored entrances/exits and sales floor to identify suspicious behavior.
  • Observed sales floor and investigated suspicious behavior.
  • Monitored sales floor utilizing Closed Circuit Television.
  • Addressed loss trends with management, communicated safety topics and proper procedures with associates, monitored sales floor, etc.
  • Cashier - Operate the cash register as well as giving great customer service and recover departments on the sales floor.
  • Maintain a high level of awareness and customer contact on the sales floor, while conducting great customer services.
  • Utilized client service reporting, sales floor observations, and coaching to ensure a positive experience for each customer.
  • Monitored and patrolled sales floor of store, constantly communicating with managers and other associates in store.
  • Supervised the sales floor for any potential indicators that could harm the sales of the store.
  • Observed and communicated associate behavior, on registers or on the sales floor, to management.
  • Open and close store, also worked fitting room, stock room and sales floor.
  • Demonstrate organizational skills by sorting and stocking merchandise on sales floor according to current guidelines.
  • Deterred theft opportunities by monitoring entrances, exits and the sales floor for suspicious behavior.
  • Mitigated theft and fraud by monitoring sales floor for signs of internal and external theft.
  • Provided visual presence at entrances/exits and on sales floor in a company issued vest.
  • Minimized theft and fraud by monitoring entrance/exit and sales floor for potential theft.
  • Tasked with watching over sales floor as a preventative measure against shoplifting.
  • Conducted hourly sales floor and stock room sweeps for suspicious activity.
  • Complete sales floor audits and provide accurate documentation of results.
  • Maintain a safe and secure sales floor and stock room.

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8. Store Leadership

high Demand
Here's how Store Leadership is used in Store Protection Specialist jobs:
  • Demonstrated effective communication with store leadership.
  • Partner with store leadership an associate to ensure proper safety behavior practices which help reduced future incidents.
  • Provided assistance to store leadership to maintain a safe and secure environment for associates and customers.
  • Maintained a safe and secure environment thoroughly by giving assistance to store leadership and associates.
  • Check doors, check locks and communicate with store leadership and associates.
  • Partnered with store leadership to maintain a safe and secure environment.
  • Build partnerships with store leadership and associates.
  • Communicate with Regional and Store Leadership regarding in-store product availability Order demo supplies and maintain demo equipment as needed.
  • Work withother store leadership to promote a safety culture with store associates to provide a safe store environment.

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9. Greeting Customers

high Demand
Here's how Greeting Customers is used in Store Protection Specialist jobs:
  • Provided excellent customer service by greeting customers and answering questions.
  • Provide great customer service by greeting customers and answering questions, regular involvement with internal and external partners.
  • Provide great customer service by greeting customers and providing assistance with questions.
  • Deterred theft by commanding a presence at the entrance while greeting customers.
  • Deterred theft by greeting customers, and walking the store.
  • Provide great customer service by greeting customers and associates.

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10. Visible Presence

high Demand
Here's how Visible Presence is used in Store Protection Specialist jobs:
  • Maintained a safe and secure environment for store employees by providing a visible presence.
  • Provided a visible presence at store entrance in uniform to mitigate theft and fraud.
  • Provide a visible presence at the entrance and exits.
  • Prevented losses and maintained safe and secure environment by being a visible presence while conducting receipt checks and impressions of control.
  • Maintain a visible presence at the entrance and exit of the building to deter theft of Target's assets.
  • Be a visible presence in the store location to deter, prevent, reduce, and eliminate losses.

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11. Store Entrances

high Demand
Here's how Store Entrances is used in Store Protection Specialist jobs:
  • Provided visible presence at store entrances/exits.
  • Identified suspicious and illegal activities by monitoring the store entrances/exits and sales floor.
  • Command a presence at store entrances/exits.
  • Provide A Visible Presence At Store Entrances, Exits, And On The Sales Floor.

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12. Suspicious Behavior

high Demand
Here's how Suspicious Behavior is used in Store Protection Specialist jobs:
  • Observe customers and associates for any signs of dishonest/suspicious behaviors.
  • Provide customer service to all guests and observe and report to the manager all suspicious behaviors of guests and associates.
  • Investigated crime suspects, and responded to emergencies and unsafe or suspicious behavior.
  • Mitigated theft and fraud by monitoring store for potential theft and suspicious behavior.
  • Monitored, reported, and recorded suspicious behavior of employees and customers.
  • Observed suspicious behavior and reported upon sight.
  • Be very observant of suspicious behavior.
  • Documented each damaged item found Observed suspicious behavior on store property Provided excellent customer service Documented description of suspicious persons

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13. External Theft Indicators

high Demand
Here's how External Theft Indicators is used in Store Protection Specialist jobs:
  • Mitigated theft and fraud by understanding and communicating shortage trends, as well as observing and communicating potential internal/external theft indicators.
  • Mitigate theft and fraud by observing/communicating potential internal and external theft indicators.
  • Observed and communicated potential internal and external theft indicators to Store Manager.
  • Communicated internal and external theft indicators with other specialists on duty.
  • Observed and communicated internal and external theft indicators.
  • Identify potential internal and external theft indicators.
  • Mitigated theft and fraud by promoting the shortage highway program while understand and responding to internal and external theft indicators.
  • Mitigate theft and fraud: Observe and communicate internal and external theft indicators, understand and communicate shortage trends.
  • Observe store for internal or external theft indicators.

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14. Retail Store

high Demand
Here's how Retail Store is used in Store Protection Specialist jobs:
  • Created and implemented management and employee training program for new retail concept and successfully opened 22 retail stores.
  • Receive Ovation award (twice quarterly) for best customer service of all Apple Retail Stores.
  • Ensured safety and security of a big box retail store.
  • Monitor and command the front door of retail store.
  • Store Protection Specialist for a retail store.
  • Addressed customer concerns and provided support for customer dissatisfaction with Microsoft retail store experiences.

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15. Effective Processes

average Demand
Here's how Effective Processes is used in Store Protection Specialist jobs:
  • Increased store awareness on effective processes to minimize operational shortage as well as training and educating on shortage reduction initiatives.
  • Increased associate awareness on effective processes to minimize operational shortage by training and educating around shortage reduction initiatives.
  • Minimized Operational Shortage by increase store awareness on effective processes to minimize operational shortage.
  • Train and educate store for awareness on effective processes to minimize operational shortage.
  • Trained associates to increase awareness on effective processes to minimize operational shortage.
  • Maintain a safe & secure environment * Increase store awareness on effective processes to minimize operational shortage.

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16. SPS

average Demand
Here's how SPS is used in Store Protection Specialist jobs:
  • Supervised a group of 5 Store Protection Specialists (SPS) ensuring the store was safe and secure at all times.
  • Maintain accurate records and reports of all identified theft activity and communicate as necessary t to SPS management.
  • Understand the Loss Prevention Awareness program, the Shortage Highway and the SPS position.
  • Recognized on company intranet website on several occasions for high performance as Mobile SPS.
  • Coached associates and fellow SPS on all process opportunities and Loss Prevention knowledge.
  • Train SPS team on polices and expectations, giving coaching as needed.
  • Served as Store Protection Specialist (SPS) for Ross Stores Inc.
  • Hired as SPS, Worked part-time while going to school.
  • Promoted to Full-time SPS Lead within the first 6 months.
  • Store Protection Specialist (SPS) - Training and coaching associates on store policies and procedures.
  • Filled out sps work sheets on a daily basis.

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17. External Intelligence

average Demand
Here's how External Intelligence is used in Store Protection Specialist jobs:
  • Job role included gathering theft indicators and using internal/external intelligence to positively impact shortage trends.
  • Manage internal and external intelligence to prevent shortage trends.
  • Reduced and controlled loss of inventory Gathered theft indicators and used internal or external intelligence to impact shortage trends
  • Identified and resolved potential theft indicators and gathered theft indicators, while utilizing internal and external intelligence systems.
  • Gather theft indicators and use internal and external intelligence to positively impact shortage trends.

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18. Suspicious Activity

average Demand
Here's how Suspicious Activity is used in Store Protection Specialist jobs:
  • Mitigate theft and fraud internally and externally and monitor cameras for suspicious activity.
  • Review security footage and examine sales reports for suspicious activity.
  • Viewed security cameras to monitor any suspicious activity.
  • Recorded any loss of inventory and suspicious activity.
  • Maintain a log with relevant theft/suspicious activity.
  • Observe and respond to any suspicious activity or potential signs of internal or external fraud or theft throughout the store.
  • Protected the stores merchandise by looking for suspicious activity of customers, vendors and associates and vagrants.
  • Watched for suspicious activity of customers and associates at checkout.
  • Patrol retail space and observe client for any suspicious activity.
  • Monitored doors and people within the store for suspicious activity.
  • Maintain safe and secure environment, watch for suspicious activity.
  • Prevented store loss by being aware of suspicious activity.
  • Mitigate theft, observe suspicious activity, and reduce shortage
  • Project store from theft and suspicious activity.
  • Communicate often with management of any suspicious activity in store and outside of store.
  • Observed customers and reported suspicious activity to supervisors Helped customers locate merchandise in the store Maintained store cleanliness

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19. Command Presence

average Demand
Here's how Command Presence is used in Store Protection Specialist jobs:
  • Maintained a safe and secure environment by vindicating a command presence and communicating all safety concerns to management staff.
  • Maintain safe and secure environment, demonstrate a command presence, minimize operational shortage, and developing great teams and partnerships.
  • Be state-certified to perform guard duties, and maintain a command presence in the store at all times.
  • Maintain a command presence as well as conduct hourly shortage walks throughout the perimeter of the store.
  • Monitored security cameras, patrolled entire store, provided strong customer skills and command presence.
  • Maintain a safe and secure environment: Demonstrate a command presence and professional appearance.
  • Achieved 100% Up Front Command Presence, maintained safe & secure environments.
  • Mitigated theft and fraud by maintaining a command presence and professional look.
  • Provide command presence creating costumers at the door and throughout the store.
  • Maintain a strong command presence and a shrink oriented environment.
  • Maintain a command presence in the store.
  • Command presence and daily notes.
  • Devoloped great teams and partnerships and maintained a command presence in front of store.
  • Mitigated theft and fraud by maintaining a command presence in the top 10 depts.
  • Mitigate theft and fraud through command presence and customer service.

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20. Proper Checkout Procedures

average Demand
Here's how Proper Checkout Procedures is used in Store Protection Specialist jobs:
  • Observed proper checkout procedures for customers and associates developing great teams & partnerships
  • Observed and provided feedback on proper checkout procedures for customers and associates.
  • Greet customers and answer questions Observe proper checkout procedures for customers and employees Educate on shortage reduction initiatives Train new employees

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21. Potential Safety Issues

average Demand
Here's how Potential Safety Issues is used in Store Protection Specialist jobs:
  • Provide visible presence at store entrances/exits and on sales floor in a company issued vest, monitoring for potential safety issues.
  • Maintained a safe and secure environment by covering all entrances and exits and walking the sales floor monitoring potential safety issues.
  • Provide visible presence at store entrances and exits while monitoring for potential safety issues.
  • Monitor sales floor for potential safety issues.
  • Monitored store for potential safety issues.

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22. Prevention Directives

average Demand
Here's how Prevention Directives is used in Store Protection Specialist jobs:
  • Partnered with store leadership to ensure compliance of Loss Prevention directives and minimization of operational shortage.

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23. Physical Presence

average Demand
Here's how Physical Presence is used in Store Protection Specialist jobs:
  • Greeted customers, deterred opportunity for theft by physical presence in company issued vest, and monitored Code 50 policy.
  • Greeted customers and deterred opportunity any type of theft by giving a physical presence in the issued uniform.
  • Greeted customers, deterring opportunity for theft by physical presence.

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24. Store Awareness

average Demand
Here's how Store Awareness is used in Store Protection Specialist jobs:
  • Improved store awareness on effective methods to minimize operational shortage.
  • Increased store awareness on process to minimize shortages; trained on shortage reduction initiatives.

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25. Company Policies

average Demand
Here's how Company Policies is used in Store Protection Specialist jobs:
  • Worked directly with store management to oversee the implementation of company policies
  • Monitored and deterred external and internal theft Coached/ Trained Associates on Company policies Participated in maintaining a safe and secure working environment
  • Monitored department operations to ensure compliance with established rules and regulations and ensured that associates followed company policies and procedures.
  • Monitor department operations every day to check any violations of company policies regarding safety and property and personal hazards.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Carried out supervisory responsibilities in accordance with company policies and applicable laws.

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26. Conference Calls

average Demand
Here's how Conference Calls is used in Store Protection Specialist jobs:
  • Participate in conference calls, scheduled district meetings, etc.
  • Conduct conference calls, scheduled district meetings, etc.
  • Participated in conference calls and team meeting to discuss outcomes
  • Attend store meetings/conference calls when necessary 14.

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27. Security Personnel

average Demand
Here's how Security Personnel is used in Store Protection Specialist jobs:
  • Conducted security updates with all security personnel on site.
  • Trained new security personnel on procedures and guidelines.
  • Conduct emergency training drills for all security and non-security personnel.
  • Maintain the integrity and development of additional security personnel.
  • Supervised teams of security personnel.
  • Trained new hire security personnel and Implementing security policies and procedures & programs.

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28. Cctv

average Demand
Here's how Cctv is used in Store Protection Specialist jobs:
  • Maintained a safe and secure environment Ran internal and external investigations using CCTV and loss prevention reports
  • Trained and educated new hire Store Protection Specialists on shortage reduction initiatives and CCTV surveillance.
  • Monitored and operated the closed-circuit television (CCTV) system and control room.
  • Monitored CCTV footage of all areas in the store and outside parking structure.
  • Prevent theft encourage shortage highway communicate with MOD .. Watch cctv to catch theft walk store
  • Patrol on foot, security checks, cctv,greet clients

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29. Company Values

average Demand
Here's how Company Values is used in Store Protection Specialist jobs:
  • Embrace company values and have a mentality to protect the Ross treasure.
  • Embraced company values and had a mentality to protect the store.

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30. Professional Appearance

low Demand
Here's how Professional Appearance is used in Store Protection Specialist jobs:
  • Maintained a safe and secure work environment while maintaining a professional appearance.
  • Organized daily notes and maintained a professional appearance.
  • Resolved guest complaints while maintaining a professional appearance.
  • Maintained a professional appearance at the main entrance as guests entered and exited the store.
  • Maintain a professional appearance and presence.
  • Maintain a professional appearance consistent with the requirements of the job.

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31. Apple

low Demand
Here's how Apple is used in Store Protection Specialist jobs:
  • Conducted sales of Apple hardware and software, as well as third party product lines, to both businesses and individuals.
  • Presented and sold total solutions for Apple computers and mobile devices, software and accessories.
  • Turn customers into owners of Apple products by building relationships that last a lifetime.
  • Performed group workshops for customers curious to learn about Apple products.
  • Advised customers on Apple computer and mobile device purchases.
  • Maintain knowledge of Apple hardware and software specifications.
  • Develop business leads for Applestore Business Department
  • Retail sales, knowledge in Apple hardware, software, and accessories Customer support and technical services
  • Transform visitors into loyal Apple customers Help to create energy and excitement around Apple products.

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32. Safety Hazards

low Demand
Here's how Safety Hazards is used in Store Protection Specialist jobs:
  • Trained associates is store safety practices to mitigate potential safety hazards.
  • Keep the Store safe, running smoothly, prevent theft and fraud, prevent safety hazards, monitor store behavior.
  • Checked the store hourly for safety hazards, suspicious customers and tampered with merchandise.
  • Conducted random patrols throughout the store, looked for potential safety hazards and shoplifters.
  • Maintain a Safe and Secure Environment by: Observing and counter-acting all safety hazards.
  • Keep work area clean, orderly and free from safety hazards; report faulty equipment
  • Documented all daily duties, safety hazards, and emergencies.
  • Practiced all safety hazards when working with food and hygiene.
  • Observe and report any suspicious activity and safety hazards.

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33. Stock Room

low Demand
Here's how Stock Room is used in Store Protection Specialist jobs:
  • Maintained stock room and docking area.
  • Reduced shrink by .87% from [ ] Stock Room Associate.
  • Impact Manager Responsibilities- processing shipments/transfers, inventory control, stock room management, implementing Units Sold Reports.
  • Monitor inventory and maintain well-organized stock room and records.
  • Developed stock room organizational techniques for faster retrieval.
  • Attend to customers, cashier, up keep of the store, stock room work, and other duties as assigned.

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34. Eye Contact

low Demand
Here's how Eye Contact is used in Store Protection Specialist jobs:
  • Welcome customers into the store with a friendly gesture, eye contact and a smile.
  • Greeted all customers with a smile and eye contact.

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35. Ensure Compliance

low Demand
Here's how Ensure Compliance is used in Store Protection Specialist jobs:
  • Prepared and implemented department's Business Resiliency Plan to ensure compliance with established policies, regulations and procedures.
  • Reviewed and analyzed records, reports, and documents to ensure compliance with company operational expectations.
  • Monitored operations to ensure compliance with safety or security policies or regulations.
  • Monitor department operations to ensure compliance with established rules and regulations.
  • Monitor department operations to ensure compliance with established rules and regulations.
  • Conduct physical examination of property to ensure compliance with security regulations.

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36. Inventory Shortage

low Demand
Here's how Inventory Shortage is used in Store Protection Specialist jobs:
  • Train and educate associates about inventory shortage reduction initiatives, and provide excellent customer service to customers.
  • Conduct productive merchandise recoveries to prevent inventory shortage by providing a visible security presence and by using guest service techniques.
  • Work with store personal to identify inventory shortage and recommend solutions.

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37. Store Assets

low Demand
Here's how Store Assets is used in Store Protection Specialist jobs:
  • Establish critical thinking and problem-solving skills while securing store assets from over 200 customers per day.
  • Maintain safe and secure environment while protecting store assets.
  • Protect store assets and minimize shortage.
  • Reduced the store previous year shrink/loss results from $160,000 to $80,000 with success of protection of store assets.
  • Assist the Store Manager, with the protection of store assets through observation of customers and store Team Members.
  • Use of nationwide database to write reports, research theft trends, and adapt in-store assets protection strategies.

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38. Action Plans

low Demand
Here's how Action Plans is used in Store Protection Specialist jobs:
  • Collected theft indicator data and developed action plans accordingly.
  • Identify shortage risks through regular review of indicator reports; Partner with stores to develop action plans to address/minimize operational shortage.
  • Addressed top shrink areas throughout the store and created action plans to positively affect monthly shrink percentages.
  • Created, reviewed, and implemented action plans to address top shortage areas.
  • Completed action plans, and addressed top shortage in departments throughout the store.
  • Evaluate shortage reports and produce action plans to improve shrink results.
  • Worked with management on inventory loss reports and creating action plans.

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39. Key Objectives

low Demand
Here's how Key Objectives is used in Store Protection Specialist jobs:
  • Write daily reports on activities of the day and be able to articulate the four key objectives during interactions.

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40. Serious Incidents

low Demand
Here's how Serious Incidents is used in Store Protection Specialist jobs:
  • Monitor, respond to and communicate serious incidents and physical security concerns to the manager and ALPM.
  • Share shrink information and communicate serious incidents with other stores and district management.
  • Recorded data of serious incidents, safety concerns, and theft indicators.
  • Monitored, responded, and communicated all serious incidents and physicalsecurity concerns to the MOD and ALPM.

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41. Daily Activities

low Demand
Here's how Daily Activities is used in Store Protection Specialist jobs:
  • Maintained accurate records of daily activities in Store Protection Specialist notebook.
  • Collaborated with management in daily activities.
  • Write reports of daily activities, irregularities, unusual occurrences and violations.
  • Completed hourly detailed reports of daily activities Responded to security alarms and dishonest customers Trained other associates in preventing and mitigating theft
  • Documented daily activities Prevented internal and external theft Effectively serviced customers in store and on the phone Ensured overall safety
  • Submit accurate records of daily activities and travel incurred in fulfilling assignments.

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42. Safe Environment

low Demand
Here's how Safe Environment is used in Store Protection Specialist jobs:
  • Established a professional and courteous presence at customer doors to enhance a safe environment.
  • Contributed to lowering shrink Maintaining safe environment.
  • Create safe environment for customers and employees Cash Handling Implement safety regulations and procedures
  • Operate touch screen computerized cash register system -Customer Service -Maintain clean and safe environment
  • Worked closely with neighboring retailers and law enforcement, maintaining safe environment and promoting community well being.
  • Maintain a safe environment for employees and customers while communicating through walkies-talkies regarding suspicious behavior.

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43. New Associates

low Demand
Here's how New Associates is used in Store Protection Specialist jobs:
  • Train all new associates on store polices and functions.
  • Train new associates as Store Protection Specialists.
  • Recruited, trained and scheduled new associates to become high performing store employees.
  • Oversee customer projects and supervise assistant design staff and train new associates.
  • Trained and developed new associates on POS system and key sales tactics.
  • Train and mentor new associates on procedures and sales techniques.

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44. Front End Associates

low Demand
Here's how Front End Associates is used in Store Protection Specialist jobs:
  • Directed responsibility for Front End associates.
  • Provided feedback on the performance of their front end associates.

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45. Safety Procedures

low Demand
Here's how Safety Procedures is used in Store Protection Specialist jobs:
  • Certified Buddy Trainer coaching all new associates on shortage and safety procedures
  • Enforced company and store policy on shop lifting and safety procedures to employees and customers.
  • Created visual displays promoting store safety procedures and assisted in implementing an employee reward system for positive safety conduct.
  • Monitored accounting processes for the management of site cash depository while adhering to all company Haz-Mat and safety procedures.
  • Communicate safety procedures and important store policies to management and sales associates.
  • Provide documentation of accident reports resulting in improvement in safety procedures.

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46. Data Entry

low Demand
Here's how Data Entry is used in Store Protection Specialist jobs:
  • Cross train and work within the Document Receiving, Editing, Imaging and Data Entry sections.
  • Completed data entry into SWTS database to update Customer Care and Billing System.
  • Manage store room, shipping and receiving, data entry, inventory
  • Resolve any issues or situations that arised.Data entry of invoices,corrections, price changes in the register system.
  • Provide general assistant to owner including data entry and filed documents.
  • Preserved appropriate data entry for inventory of products.

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47. Store Audits

low Demand
Here's how Store Audits is used in Store Protection Specialist jobs:
  • Performed store audits and evaluated results for store shrinkage.
  • Conduct store audits to indentify problem areas or procedural defeciencies.
  • Conducted surveillance, handled investigations with professionalism and diplomacy, and finalized store audits.
  • Apprehended shoplifters in accordance with guidelines, Conducted store audits to identify problem areas or procedural deficiencies.
  • Performed store audits through undercover assignments to detect shop lifters and surveillance operations.
  • Conduct store audits to identify problem areas or procedural deficiencies.

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48. Store Policies

low Demand
Here's how Store Policies is used in Store Protection Specialist jobs:
  • Greeted customers, deterring opportunities for theft by physical presence, and monitoring while executing store policies.
  • Minimized operational errors by supervising cash transactions, enforcing store policies, etc.
  • Coach new associates on overall store policies and procedures.
  • Assist in enforcing store policies and procedures.
  • Enforced store policies and safety protocols Provided professional customer services.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges Supervise the service desk while giving excellent customer service.

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49. Company Standards

low Demand
Here's how Company Standards is used in Store Protection Specialist jobs:
  • Perform all management responsibilities in MOD company standards.
  • Communicate, organize and maintain staffing and training according to company standards during two Store Grand-Openings.
  • Up hold all company standards of food Quality, and Manage food costs.
  • Managed all store processes to company standards including freight processing, merchandise presentation and reconciliation of all cash and inventory transactions.
  • Protected company's financial interest by reconciling assigned cash drawers of daily transactions always maintaining company standards.
  • Maintained a neat well groomed appearance including impeccable personal hygiene and minimal jewelry that met company standards.

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20 Most Common Skill for a Store Protection Specialist

Shortage Trends18.5%
Customer Service10.4%
Loss Prevention9.9%
Vendor Fraud9.8%
Store Safety Culture8.1%
External Theft7.4%
Sales Floor5.7%
Store Leadership4%

Typical Skill-Sets Required For A Store Protection Specialist

RankSkillPercentage of ResumesPercentage
1
1
Shortage Trends
Shortage Trends
15.7%
15.7%
2
2
Customer Service
Customer Service
8.8%
8.8%
3
3
Loss Prevention
Loss Prevention
8.4%
8.4%
4
4
Vendor Fraud
Vendor Fraud
8.3%
8.3%
5
5
Store Safety Culture
Store Safety Culture
6.9%
6.9%
6
6
External Theft
External Theft
6.2%
6.2%
7
7
Sales Floor
Sales Floor
4.8%
4.8%
8
8
Store Leadership
Store Leadership
3.4%
3.4%
9
9
Greeting Customers
Greeting Customers
2.9%
2.9%
10
10
Visible Presence
Visible Presence
2.6%
2.6%
11
11
Store Entrances
Store Entrances
2.2%
2.2%
12
12
Suspicious Behavior
Suspicious Behavior
2.2%
2.2%
13
13
External Theft Indicators
External Theft Indicators
1.9%
1.9%
14
14
Retail Store
Retail Store
1.7%
1.7%
15
15
Effective Processes
Effective Processes
1.5%
1.5%
16
16
SPS
SPS
1.5%
1.5%
17
17
External Intelligence
External Intelligence
1.5%
1.5%
18
18
Suspicious Activity
Suspicious Activity
1.4%
1.4%
19
19
Command Presence
Command Presence
1.4%
1.4%
20
20
Proper Checkout Procedures
Proper Checkout Procedures
1.3%
1.3%
21
21
Potential Safety Issues
Potential Safety Issues
1.2%
1.2%
22
22
Prevention Directives
Prevention Directives
1.1%
1.1%
23
23
Physical Presence
Physical Presence
1%
1%
24
24
Store Awareness
Store Awareness
0.9%
0.9%
25
25
Company Policies
Company Policies
0.9%
0.9%
26
26
Conference Calls
Conference Calls
0.8%
0.8%
27
27
Security Personnel
Security Personnel
0.8%
0.8%
28
28
Cctv
Cctv
0.7%
0.7%
29
29
Company Values
Company Values
0.6%
0.6%
30
30
Professional Appearance
Professional Appearance
0.5%
0.5%
31
31
Apple
Apple
0.5%
0.5%
32
32
Safety Hazards
Safety Hazards
0.5%
0.5%
33
33
Stock Room
Stock Room
0.4%
0.4%
34
34
Eye Contact
Eye Contact
0.4%
0.4%
35
35
Ensure Compliance
Ensure Compliance
0.4%
0.4%
36
36
Inventory Shortage
Inventory Shortage
0.4%
0.4%
37
37
Store Assets
Store Assets
0.4%
0.4%
38
38
Action Plans
Action Plans
0.4%
0.4%
39
39
Key Objectives
Key Objectives
0.4%
0.4%
40
40
Serious Incidents
Serious Incidents
0.4%
0.4%
41
41
Daily Activities
Daily Activities
0.4%
0.4%
42
42
Safe Environment
Safe Environment
0.4%
0.4%
43
43
New Associates
New Associates
0.3%
0.3%
44
44
Front End Associates
Front End Associates
0.3%
0.3%
45
45
Safety Procedures
Safety Procedures
0.3%
0.3%
46
46
Data Entry
Data Entry
0.3%
0.3%
47
47
Store Audits
Store Audits
0.3%
0.3%
48
48
Store Policies
Store Policies
0.3%
0.3%
49
49
Company Standards
Company Standards
0.3%
0.3%

31,741 Store Protection Specialist Jobs

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