Store sales associate job description
Updated March 14, 2024
8 min read
A store sales associate is responsible for interacting with customers and assisting with various purchasing decisions. Their duties also include helping with refunds and returns, ensuring that sales goals are met, and maintaining the appearance of a store.
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Example store sales associate requirements on a job description
Store sales associate requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in store sales associate job postings.
Sample store sales associate requirements
- High school diploma or equivalent
- Previous retail sales experience
- Basic math and computer skills
- Ability to work flexible hours, including weekends and holidays
- Physical ability to stand for extended periods and lift up to 50 lbs.
Sample required store sales associate soft skills
- Excellent communication and interpersonal skills
- A positive attitude and a customer-focused approach
- Ability to work well in a team environment
- Strong problem-solving and decision-making skills
- Ability to multitask and prioritize tasks effectively
Store sales associate job description example 1
LaCrosse Footwear store sales associate job description
Do you believe that passion and work are two words that naturally belong together? Are you committed to providing the customer with a superior experience? If so, you belong here - where the highest standards and exceptional people come together.
We are LaCrosse Footwear, Inc., a leading provider of branded, premium and innovative footwear that keeps lives in motion. Our trusted Danner and LaCrosse brands can be found throughout the world at a network of specialty and retail partners.
We are currently seeking a Seasonal Sales Associate to join our team at our Airport Way store!
PRIMARY RESPONSIBILITY:
The store environment is fast-paced and high energy, and you'll get to move with it. In a single day you will interact with customers, work the register, build a display or stock the shelves.
ESSENTIAL FUNCTIONS OF THE POSITION :
Sets and achieves personal sales goals while supporting the goals of the team. Greets customers in a timely, professional and engaging manner. Provides honest and confident feedback to customers regarding merchandise style and fit. Demonstrates professionalism and a high level of service so that customers leave the store with a positive image of LaCrosse/Danner and the service they received. Consistently seeks new product knowledge to act as an expert for the customer. Works as a team player to ensure each customer receives the best service possible. Responds with professionalism and good judgment in accepting boots for repair, replacement and exchange or declining boots brought in for repair based on condition of the item. Follows up with customers as necessary. Actively learns, demonstrates and fosters the LaCrosse/Danner culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "the premier work and outdoor company". Ensures that stock is replenished and displays are neat and rotated to encourage sales. Assists with backroom projects and assignments as requested. Ensures counter areas and restrooms are clean and tidy.
OTHER FUNCTIONS:
Performs other duties, as assigned by Manager.
POSITION REQUIREMENTS:
Must be willing to live by the Company's Core Values Must have a passion for people and fervor for footwear Demonstrated ability to cultivate relationships with customers and coworkers Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new procedures and processes Strong organizational and follow-through skills Excellent communication and interpersonal skills High level of ownership, dependability and initiative with flexible shift availability for the retail environment
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma/GED required. 1+ years retail sales experience in a strong customer service environment required.
Knowledge of LaCrosse and/or Danner products highly preferred. Ability to utilize computer systems and PC to find information and problem solve. Basic skills in Excel and MS Word required.
TOOLS/EQUIPMENT USED:
POS and computer terminal Barcode scanner
ENVIRONMENTAL FACTORS / WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level of the work environment is usually moderate.
REPORTING RELATIONSHIP:
This position reports directly to the Danner Store Manager.
All offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.
Job Posted by ApplicantPro
We are LaCrosse Footwear, Inc., a leading provider of branded, premium and innovative footwear that keeps lives in motion. Our trusted Danner and LaCrosse brands can be found throughout the world at a network of specialty and retail partners.
We are currently seeking a Seasonal Sales Associate to join our team at our Airport Way store!
PRIMARY RESPONSIBILITY:
The store environment is fast-paced and high energy, and you'll get to move with it. In a single day you will interact with customers, work the register, build a display or stock the shelves.
ESSENTIAL FUNCTIONS OF THE POSITION :
Sets and achieves personal sales goals while supporting the goals of the team. Greets customers in a timely, professional and engaging manner. Provides honest and confident feedback to customers regarding merchandise style and fit. Demonstrates professionalism and a high level of service so that customers leave the store with a positive image of LaCrosse/Danner and the service they received. Consistently seeks new product knowledge to act as an expert for the customer. Works as a team player to ensure each customer receives the best service possible. Responds with professionalism and good judgment in accepting boots for repair, replacement and exchange or declining boots brought in for repair based on condition of the item. Follows up with customers as necessary. Actively learns, demonstrates and fosters the LaCrosse/Danner culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "the premier work and outdoor company". Ensures that stock is replenished and displays are neat and rotated to encourage sales. Assists with backroom projects and assignments as requested. Ensures counter areas and restrooms are clean and tidy.
OTHER FUNCTIONS:
Performs other duties, as assigned by Manager.
POSITION REQUIREMENTS:
Must be willing to live by the Company's Core Values Must have a passion for people and fervor for footwear Demonstrated ability to cultivate relationships with customers and coworkers Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment Ability to quickly learn new procedures and processes Strong organizational and follow-through skills Excellent communication and interpersonal skills High level of ownership, dependability and initiative with flexible shift availability for the retail environment
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School Diploma/GED required. 1+ years retail sales experience in a strong customer service environment required.
Knowledge of LaCrosse and/or Danner products highly preferred. Ability to utilize computer systems and PC to find information and problem solve. Basic skills in Excel and MS Word required.
TOOLS/EQUIPMENT USED:
POS and computer terminal Barcode scanner
ENVIRONMENTAL FACTORS / WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level of the work environment is usually moderate.
REPORTING RELATIONSHIP:
This position reports directly to the Danner Store Manager.
All offers of employment are contingent upon successful completion of a pre-employment drug screen. As a federal contractor, we participate in E-Verify. LaCrosse Footwear, Inc. is an Equal Opportunity and Affirmative Action Employer that strives for and celebrates diversity in its workforce.
Job Posted by ApplicantPro
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Store sales associate job description example 2
Levi Strauss & Co. store sales associate job description
You're an original. So are we.
We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's , Dockers , Denizen and Signature by Levi Strauss & Co.™
About the Job
• Support store productivity during peak, high-volume periods as identified by management
• Basic customer service including greeting, general assistance, etc.
• Help with maintaining store appearance following our stores visual presentation standards through replenishment and recovery and general housekeeping procedures
• Assist with bagging customer purchases at the register
• Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management
• Other tasks as needed
About You
• You are available to work a flexible schedule to meet our needs, including evening, weekend and holiday shifts (e.g. Black Friday)
• Able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
• Have reliable transportation
• High school diploma or GED
We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount of 60% off regular-price merchandise
Management reserves the right, in its sole discretion, to consider you for any available positions, and may make an offer to you for either seasonal or regular employment, based on company business needs. You may of course refuse an offer made to you.
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.
EOE M/F/Disability/Vets
LOCATION
Lee, MA, USA
FULL TIME/PART TIME
Part time
Current LS&Co Employees, apply via your Workday account.
We're a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labor and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the world.
Where we lead, others follow. For more than 160 years, we've used the strength of our brands to lead with our values and make an outsized impact on the world. We employ more than 15,000 people globally to support our great brands: Levi's , Dockers , Denizen and Signature by Levi Strauss & Co.™
About the Job
• Support store productivity during peak, high-volume periods as identified by management
• Basic customer service including greeting, general assistance, etc.
• Help with maintaining store appearance following our stores visual presentation standards through replenishment and recovery and general housekeeping procedures
• Assist with bagging customer purchases at the register
• Comply with all Levi's Stores policy, procedure, and programs, able to follow directives of store management
• Other tasks as needed
About You
• You are available to work a flexible schedule to meet our needs, including evening, weekend and holiday shifts (e.g. Black Friday)
• Able to lift up to 40 pounds, as well as constant standing, walking, kneeling, squatting, bending, reaching overhead, and climbing ladders with or without reasonable accommodation.
• Have reliable transportation
• High school diploma or GED
We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot:
• Five hours of paid volunteer time per month with nonprofit organizations
• Product discount of 60% off regular-price merchandise
Management reserves the right, in its sole discretion, to consider you for any available positions, and may make an offer to you for either seasonal or regular employment, based on company business needs. You may of course refuse an offer made to you.
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or mental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment.
EOE M/F/Disability/Vets
LOCATION
Lee, MA, USA
FULL TIME/PART TIME
Part time
Current LS&Co Employees, apply via your Workday account.
Dealing with hard-to-fill positions? Let us help.
Store sales associate job description example 3
TASC store sales associate job description
After 12 years of growth, tasc has built strong brand awareness and an effective omni-channel distribution strategy of 1,000+ high-quality wholesale accounts, 3 brand stores, and a robust ecomm presence. From this solid foundation, the company is making significant investments to build and further accelerate growth in all channels, tasc online and retail stores in particular. This is the perfect opportunity for someone who loves working in a fun environment, appreciates a service mindset and team culture, and is looking to expand their career in retail. This is a critical role with the potential for fast professional advancement within the org.
tasc is searching for an enthusiastic and motivated Store Sales Associate. The right candidate will be energetic and share a passion for building a community, and a true believer in the tasc vision.
What You’ll Do
- Inform guests about our fabrics and the benefits of our products
- Be aware of available inventory– on the sales floor and in back rooms
- Clean and tidy the store as needed
- Receive and process stock from warehouse. These boxes can weigh up to 30 lbs. You are responsible for unpacking, counting, tagging as required, folding, sizing, steaming, and placing on the floor
- Restocking the floor regularly
- Keep fitting rooms clean– returning items to the floor, properly sized and tagged
- Use our Point of Sale system to take payments, collect guest information, and to issue refunds, exchanges
- Assist in staff training and showroom events as scheduled
Qualifications
- Available to work weekend days and occasional evenings for special events
- Upbeat, optimistic, passionate, and friendly
- Capable of handling difficult customer facing conversations and interactions
- Results-oriented and process driven, with high expectations of your team and yourself
- Ability to climb, reach, bend, and lift up to 30 pounds; stand for long periods of time
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Updated March 14, 2024
Updated March 14, 2024