Top Store Sales Associate Skills

Below we've compiled a list of the most important skills for a Store Sales Associate. We ranked the top skills based on the percentage of Store Sales Associate resumes they appeared on. For example, 29.4% of Store Sales Associate resumes contained Customer Service as a skill. Let's find out what skills a Store Sales Associate actually needs in order to be successful in the workplace.

The six most common skills found on Store Sales Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Store Sales Associate jobs:
  • Provided excellent customer service with a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customer.
  • Team up with co-workers to ensure proper customer service is provided while simultaneously building productive trust relationships with customers.
  • Managed all store activities and operations - including customer service assurance, merchandising and product placement.
  • Communicate closely with Management and Team Members during team meetings to provide quality customer service.
  • Restocked and revived a neglected store by replenishing inventory and providing quality customer service.
  • Provided exemplary customer service designed to improve the productivity and profitability of the store.
  • Maintain opening/closing procedures, inventory/quality control, customer service, returns and credits.
  • Provide high quality customer service to optimize customer purchasing and payment processes.
  • Received letters of recommendations for excellent customer service, during holiday time.
  • Received numerous kudos from customers for excellent customer service and professional demeanor.
  • Provided friendly and knowledgeable customer service by actively listening to customer inquiries.
  • Provided customer service while operating cash registers to complete customer transactions.
  • Displayed appropriate customer service skills to ensure an excellent customer experience.
  • Cash register experience, customer service, restocking and organizing inventory.
  • Performed general cashiering duties and provided excellent customer service at all times
  • Provide excellent customer services and perform additional duties as assigned.
  • Supervised operating activities and staff while providing outstanding customer service.
  • Directed merchandise presentation, inventory control, and customer service.
  • Demonstrated ability to multitask efficiently to provide excellent customer service.
  • Worked directly with customers, providing exceptional customer service.

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2. New Merchandise

high Demand
Here's how New Merchandise is used in Store Sales Associate jobs:
  • Unload and unpack new merchandise shipment, and prepare them for the selling floor by folding, hanging, or stacking.
  • Created visual displays based on company guidelines, censored and scanned prices for floor replenishment and new merchandise.
  • Stock, keep inventory, set up displays, sell and order new merchandise.
  • Inventory new merchandise and then put them up for sale on E-bay.
  • Received new merchandise shipments, and prepared them for the selling floor.
  • Place orders for new merchandise with District representative.
  • Received, documented, and stocked new merchandise.
  • Targeted customers, educating on product offering and selling merchandise Categorized new merchandise and determined proper placement in store zones
  • take out new merchandise, keep log of broken inventory, Cash handling.

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3. Retail Store

high Demand
Here's how Retail Store is used in Store Sales Associate jobs:
  • Retail Store sales environment selling musical instruments and all related gear to go with it.
  • Maintained retail store front on a daily basis- updated displays and vignettes as needed.
  • Worked as sales associate at three different retail stores while completing school.
  • Managed operations, staffing, and sales/profit goals for the retail store.
  • Participated in the launch of 2 retail store locations Tracy, CA.
  • Store Manager/Sales Associate Launched and maintained the retail store as store manager.
  • Store Manager responsibilities included, opening and closing the retail store.
  • Lock up the retail store and alarm the retail store.
  • Manage and operate retail store for lacrosse/sporting goods.
  • Maintained the cleanliness and organization of retail store.
  • Managed the evening operations of the retail store.
  • Provided outstanding customer service and support, while working toward sales goals for these specialty retail stores.
  • Managed the day to day operations of the Waterville Retail Store location.
  • Managed local retail store Updated Inventory stock system, managed inventory and ordering Developed store's website and managed on-line ordering
  • Deliver orders to client sites In store customer service and sales Manage multiple retail store locations as needed
  • Log Cabin Candies - Fallston, MDDress and package candiesReceive and prepare orders for customersSales associate in retail stores during holidays

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4. Sales Floor

high Demand
Here's how Sales Floor is used in Store Sales Associate jobs:
  • Provided diverse customer service, Accurately and efficiently operated registers and maintained all receipts, Maintained an inviting sales floor.
  • Supervised apparel department and promoted product care Merchandised sales floor visuals Processed out-of-store sales and shipments
  • Key responsibilities included organizing sales floor, assisting customers, and selling products
  • Directed and supervised all sales floor activities and provided exceptional customer service.
  • Pulled appropriate products from the sales floor, tinted and mixed paint to customer specifications, and properly cleaned store equipment.
  • Provided excellent customer service, executed new and existing marketing agendas, ad-placements, and replenishing inventory to the sales floor.
  • Keep track of the sales floor and stock shelves, check inventory, or assist customers in finding a particular product.
  • Walked the sales floor and alerted customers of current promotions and sales and located desired items in the stockroom.
  • Acknowledge make a connection by greeting and assisting customer on the sales floor to determine needs and wants.
  • Provided excellent customer service to customers on the sales floor helping them find items and answering any questions.
  • Provide courteous, helpful customer service throughout the store, including the sales floor and the cash wrap.
  • Displayed great customer service through greeting, and helping a wide variety of customers on the sales floor.
  • Collaborated with other team members to keep the sales floor are clean and organized at all times.
  • Replenished and organized shelves in the stockroom area, as well as the sales floor with merchandise.
  • Stock merchandise on sales floor, refreshed inventory, assist with displays, promotions and special orders.
  • Assisted in the receiving of new merchandise from vendors and prepared merchandise for the sales floor.
  • Maintained neat, clean and organized sales floor throughout the showroom by organizing and folding merchandise.
  • Sorted, cleaned, prepared, priced, and stocked donated items for the sales floor.
  • Replenish merchandise on sales floor, assist customers with product inquiry concerns, and organizing stockroom
  • Maintain sales floor neat and stocked, and make price changes according to store requirements.

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5. Product Knowledge

high Demand
Here's how Product Knowledge is used in Store Sales Associate jobs:
  • Dedicated to continuously improving sales and product knowledge.
  • Performed all functions of retail sales including meeting sales goals, developing product knowledge and providing personal customer service.
  • Maintained strong product knowledge of the entire L'OCCITANE product line and provided training to peers if needed.
  • Work closely with 20 Port Lecturers/Shopping Guides to increase product knowledge and sales for John Hardy.
  • Handled purchasing transactions, had great product knowledge in order to better assist with the customer.
  • Take on-line quizzes in order to stay up to date with new product knowledge.
  • Act as a product knowledge base and a job training expert for new employees.
  • Promote sales through effective telemarketing techniques, thorough product knowledge and exceptional client relations.
  • Served as a resource for general product knowledge to all customers and team members.
  • Trained new employees on policies, product knowledge and customer relationship development.
  • Provided great customer service and product knowledge to assist customers with purchases.
  • Assisted customers with their purchases by using fashion advice and product knowledge.
  • Provide customer assistance with excellent product knowledge of the Gap Brand.
  • Exceeded sale goals with extensive product knowledge and strong communication skills.
  • Support and understand product knowledge, promotions and sales.
  • Delivered superior guest service by use of product knowledge.
  • Provide advice, styling tips, and product knowledge.
  • Support other associates by product knowledge and experiences.
  • Greeted store patrons and provided product knowledge.
  • Maintained expert product knowledge in the industry.

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6. Inventory Control

high Demand
Here's how Inventory Control is used in Store Sales Associate jobs:
  • Performed day-to-day management operations including previewing merchandise, receiving, tagging, shipping and inventory control.
  • Assist with inventory control by accurately checking in weekly deliveries and conducting monthly audits of inventory.
  • Reduced store's inventory and inventory cost by implementing better inventory control measures.
  • Stocked shelves overnight and provided inventory control for merchandise.
  • Cash handling and drawer balancing and inventory control responsibilities.
  • Maintained all inventory control policies and procedures.
  • Formulated strategic business growth, marketing, and sales plans, operating budgets, and inventory control procedures.
  • Maintain store standards for merchandise presentation, cleanliness, and safety Maintain sales records for inventory control.
  • Maintained sales records for inventory control; Maintained safety, security and sanitation practices for store.
  • Initiated inventory control measures to sustain stock levels, and order new inventories.
  • Organized and skilled in inventory control, cashier management, and order processing.
  • Managed the staffing levels, inventory control, and maintained store quotas bi-weekly.
  • Handle all merchandising, inventory control, ordering, and cash control.
  • Inventory control, cashier management, and order processing.
  • Assisted in display of merchandise Maintained sales records for inventory control Quoted prices and discounts as well as credit terms

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7. Loss Prevention

high Demand
Here's how Loss Prevention is used in Store Sales Associate jobs:
  • Administered, measured and organized loss prevention efforts.
  • Handled accounting, inventory control including loss prevention.
  • Educated on all three stages of Runway Training including customer fitting, styles, fashion brands, loss prevention, e.t.c.
  • Helped catch a thief and saved our store $30 in loss prevention.
  • Maintained store operations including setting displays, inventory processing, and loss prevention.
  • Assisted the team in merchandise handling, loss prevention, and visual presentation
  • Addressed loss prevention with a proactive approach to education and client communication.
  • Assisted with cost control, loss prevention, and inventory management.
  • Execute action plans in loss prevention to make company goals.
  • Cashier, Stocking, Loss Prevention, customer service
  • Follow all company Loss Prevention policies.
  • Register operator - Inventory specialist - Communications operator - Loss Prevention detail - Shipment
  • Order Products Customer Service Loss Prevention Running Register Merchandising Training Staff Shipments and Restocking

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8. POS

high Demand
Here's how POS is used in Store Sales Associate jobs:
  • Position required professional customer service and knowledgeable sales ability, enabling the development and continuation of positive relationships with customers.
  • Assumed authority for professional customer service, enabling the development and continuation of positive relationships with customers.
  • Advanced to increasingly responsible positions, culminating in management role with oversight for a full-service paint distributor.
  • Coach fellow employees on obtaining credit goals and promoting positive learning opportunities with every customer served
  • Possess excellent communication skills, energetic, positive attitude, and customer service oriented.
  • Trained employees on permission marketing and product knowledge to increase positive customer interactions.
  • Offered outstanding customer service to maintain relationships for future business and referrals purposes.
  • Planned and coordinated seasonal events and promotions that increased exposure and traffic.
  • Represented a positive company image while providing service for community relation projects.
  • Analyzed various business reports for trend analysis and strategic planning purposes.
  • Evaluated prospective applicants hiring those most qualified for available positions.
  • Communicate positively with co-workers, management as well as customers.
  • Operate mechanized cash register system and compose end-of-day financial reports.
  • Possess strong knowledge of mechanical ability and electronic aptitude.
  • Position included other duties as requested by management.
  • Drive store sales by positively influencing associate behaviors.
  • Succeed at establishing a positive attitude with customers.
  • Managed store operation and financial deposits daily.
  • Established positive morale with co-workers.
  • Assisted store owner with managerial duties such as, carrying keys for opening or closing store, bank deposits and bookkeeping.

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9. Customer Complaints

high Demand
Here's how Customer Complaints is used in Store Sales Associate jobs:
  • Field all customer complaints and/or concerns and utilize all available service recovery tools to ensure customer satisfaction.
  • Provided customer service, inventory stock, answered customers questions, resolved customer complaints
  • Answer customer questions/concerns or resolve customer complaints providing information on procedures or policies.
  • Resolved customer complaints and assisted with paperwork.
  • Resolved customer complaints within company guidelines.
  • Implemented customer service, responsible for solving customer complaints, cash register skills, responsible for back up inventory and selling.
  • Answered 50+ customer calls per day; prevented customer complaints and dissatisfaction by providing solutions.
  • Recommend Manager on duty of varied issues, special client requests and customer complaints et
  • Provided great customer service and handled customer complaints.
  • Supervised retail teams and handled customer complaints.
  • Solved customer complaints about billing issues.
  • Assisted customers and customer complaints.
  • Reviewed customer complaints and contracts.
  • Resolved all customer complaints in a professional manner while prioritizing customers' satisfaction.
  • Resolved customer complaints and request for refunds, exchanges and adjustments

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10. Bank Deposits

high Demand
Here's how Bank Deposits is used in Store Sales Associate jobs:
  • Prepared and delivered bank deposits assuring adequate change denominations were maintained, reporting inconsistencies to store manager.
  • Run store when managers were unavailable-Handle all money, bank deposits, paperwork-Take orders-Assist with inventory
  • Performed manager duties including opening and closing procedures and preparation of bank deposits.
  • Handled register closing and reconciliation including counting cash and preparing nightly bank deposits.
  • Completed auditing operations and handled cash bank deposits, accurately and timely.
  • Maintained responsibility for cash drawers and assisted with preparation of bank deposits.

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11. Sales Goals

high Demand
Here's how Sales Goals is used in Store Sales Associate jobs:
  • Provide leadership and direction to store team in order to meet sales goals, operational goals and customer needs.
  • Lead team that exceeded sales goals bringing company up from #46 to #1 in retail sales.
  • Worked with the sales team to achieve sales goals for each month and successfully learned TAM register software.
  • Managed a team of several sales people responsible for daily sales goals, reports and inventory fulfillment.
  • Assisted in accomplishing weekly and monthly sales goals for my specific Aldo's group company store.
  • Provide outstanding service to all customers * Achieve individual sales goals and contribute to the stores target
  • Greet customers and assist through entire purchase process while meeting daily and quarterly sales goals.
  • Created various sales techniques to ensure that daily sales goals and customer satisfaction were exceeded.
  • Trained new employees on sales processes, products, customer service and achieving sales goals.
  • Supervised up to 5 employees by implementing tasks and daily sales goals to employees.
  • Experience in building valuable client relationships and marketing each collection to meet sales goals.
  • Led sales calls with team members to establish sales and individual sales goals.
  • Brand and customer service expert* Exceeded sales goals 16 of 18 months* Key Holder
  • Increased personal sales goals by 15% from previously quarterly recorded sales goals.
  • Lead team with enthusiasm, pride and motivation to accomplish their sales goals.
  • Have always met or exceeded monthly sales goals set by store owners.
  • Assisted in all departments of the store to reach daily sales goals.
  • Set weekly/monthly sales goals for sales associates and monitored daily performances.
  • Hired and trained new management to align with company sales goals.
  • Exceeded holiday sales goals as a team by over 10%.

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12. Customer Relations

high Demand
Here's how Customer Relations is used in Store Sales Associate jobs:
  • Develop lasting customer relationships by treating customers with courtesy and conducting follow-up communication after store visits.
  • Demonstrated ability reply questions on Bank transaction services and procedures maintaining excellent customer relations constantly.
  • Managed customer relations, deliveries, merchandising, special orders and pricing/ordering of furniture.
  • Established customer relationships to create repeat clientele, increasing incremental sales
  • Practiced in customer relations, sales and inventory/receiving.
  • Provided apparel sales and excellent customer relations.
  • Developed and built strong customer relationships.
  • Worked closely with clients needs as well as creating a client base for future customer relations and services.
  • Assisted in creating a pleasant and hospitable work environment while maintaining a good customer relationship.
  • Promoted good customer relations and attention to details.
  • Establish and maintain customer relations and retention.

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13. Inventory Management

high Demand
Here's how Inventory Management is used in Store Sales Associate jobs:
  • Provided daily inventory management skills to ensure product liability and forecasting operations for weekly sales forecasts.
  • Provide exceptional customer service, inventory management, store maintenance, delivery services
  • Implemented inventory management systems in order to ensure effective sell-through objectives.
  • Maintained an excellent inventory management to provide customer satisfaction.
  • Reported and performed comprehensive inventory management.
  • Inventory management and general store maintenance.
  • Inventory Management: Including stocking shelves
  • Key Holder * Inventory Management * Employee scheduling * Assistant buyer

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14. Daily Operations

high Demand
Here's how Daily Operations is used in Store Sales Associate jobs:
  • Worked closely with sales team to facilitate daily operations and maximize company revenue.
  • Escorted high-level DeCA managers and Fort Bliss dignitaries giving a complete tour of the daily operations of the store.
  • Supervised daily operations for local pet retailer specializing in exotic animals, salt and freshwater fish, reptiles.
  • Supported the store owner with the management and coordination of the daily operations of the store.
  • Executed daily operations of sales, stock, and inventory, while extending superior customer service.
  • Facilitated daily operations, oversaw payroll processing, and liaised with GNC corporate personnel.
  • Assisted store owner in daily operations and store maintenance.
  • Managed daily operations for two retail clothing stores.
  • Oversee daily operations, delegate duties to staff.

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15. Stock Shelves

average Demand
Here's how Stock Shelves is used in Store Sales Associate jobs:
  • Stock shelves and ensured store overall cleanliness at all times.
  • Stock shelves and run items to the front of the store for members.
  • Assisted customers with product selection and purchases Pulled client orders and product to stock shelves from a 5000 sq.
  • Help Customers Find products Stock shelves with products Great Customers and help them find what they are looking for Ring Products
  • Greet customers Stock shelves Assist customers Clean isles Followed strict hygiene and safety protocols
  • Delivered and transferred merchandise between stores and maintained organized stock shelves.

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16. Special Orders

average Demand
Here's how Special Orders is used in Store Sales Associate jobs:
  • Order and receive product both for stock and customer special orders.
  • Receive and replenish inventory, cycle counts, special orders.
  • Provided merchandise and special orders for the boutique.
  • Handled special assignments such as completing correspondence for Customer Service/Special Orders, and projects requested by other departments and managers.
  • Stocked inventory, processed transactions, and assisted customers Received purchase orders and placed special orders from customers as needed
  • Fulfilled campus departmental supply orders- Officiated special orders- Conducted the opening and operation of the Design Store location

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17. Company Policies

average Demand
Here's how Company Policies is used in Store Sales Associate jobs:
  • Communicate with upper management regarding company policies and areas of growth.
  • Recruit, train, hire, and discipline all reporting staff within the framework of company policies.
  • Enforce all company policies as well as local safety, health, security, and environmental standards.
  • Monitor and enforce adherence to company policies as directed by the company's policies and procedures.
  • Meet all performance standards and comply with Company policies and procedures.
  • Trained new sales associates in aspects of company policies and procedures.

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18. Current Sales

average Demand
Here's how Current Sales is used in Store Sales Associate jobs:
  • Maintained knowledge of current sales and promotions.Maintained a neat and organized work area.
  • Train and develop current sales and operations team while maintaining a highly motivated and result orientated environment.
  • Demonstrated knowledge of current sales and promotions to ensure customer satisfaction thus increasing revenue.
  • Offered assistance and educated licensed cosmetology professionals of any current sales and/or promotions regarding products and merchandise.
  • Communicated with customers even with different ethnic backgrounds/cultures and assisted customers with current sales and promotions.
  • Retail sales Audio/video products and all associated accessories Customer service training for new and current sales associates

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19. Phone Calls

average Demand
Here's how Phone Calls is used in Store Sales Associate jobs:
  • Answered phone calls and communicate effectively.
  • Displayed merchandise- Organized and cleaned the store- Checked out customers- Answered phone calls- Opened and closed the store
  • Assisted customers daily with purchasing, customer service, phone calls, and social media.
  • Provide phone calls to customers that have an unresolved electronic funds transfer debt.
  • Answer phone calls and take detailed messages when necessary.
  • Make and take phone calls to businesses and customers.
  • Organized and promoted weekly wine tastings and events Answered phone calls, filed orders, created weekly staff schedules, maintained inventory
  • Welcomed customers into the store and helped them locate items Answered customer telephone calls promptly and in an appropriate manner.

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20. Internet

average Demand
Here's how Internet is used in Store Sales Associate jobs:
  • Assisted in helping guest with options to order products unavailable in stores via internet.
  • Skilled in internet sales, order processing, shipping / receiving, RTV's, packaging and tracing shipments.
  • Process, fill, and ship internet orders on a timely basis.
  • Filled and shipped all internet sales.

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21. Store Opening

average Demand
Here's how Store Opening is used in Store Sales Associate jobs:
  • Followed all store opening and closing procedures and communicate any concerns to management.
  • Trained new employees - Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Act as Store Manager when required to include store opening, closing, and close out cash register.
  • Participated in store opening and closing activities to have the store show ready for our guests.
  • Performed store opening and closing procedures, kept store presentable to customers.
  • Prepped for store opening Customer service skills in sales Maintained store appearance
  • Assist with store opening and closing procedures.
  • Executed store opening and closing responsibilities including cash register reconciliation and bank deposits.
  • Performed store opening and closing duties, including counting cash drawers and compiling daily bank deposit.

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22. Customer Sales

average Demand
Here's how Customer Sales is used in Store Sales Associate jobs:
  • Work register for customer sales Manage inventory Record keeping
  • Processed customer sales and provided Customer Service
  • Ring up customer sales, wrapping all purchases, and ensuring customer loyalty by providing an exceptional GAP shopping experience.
  • Managed 3 retail associates, instrument repairs, customer sales, shipment of customer orders.
  • Learned basic customer sales knowledge for the company and customer needs and questions.
  • Direct customer sales to include managing the process from qualifying to closing.
  • Processed customer sales transactions in an accurate and timely manner.
  • Managed cash register, customer sales, returns and exchanges.
  • Encourage sales in museum store; handle customer sales transactions using computerized cash register; count drawers and cash out registers.

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23. Customer Assistance

average Demand
Here's how Customer Assistance is used in Store Sales Associate jobs:
  • Provided customer assistance with fashion clothing and accessory selection.
  • Provided stellar customer assistance in store, via email, and phone.
  • Managed employees by assigning daily tasks, customer assistance, and stocking.
  • MAJOR RELATED Provided customer assistance and maintained good relationships at work.
  • Provided customer assistance to a colorful, small town clientele.
  • Open and closing procedures, transactions and customer assistance
  • Store Greeter; general retail customer assistance.
  • Greeted customers Sales and customer assistance
  • Provided customer assistance while managing all purchase transactions Styled mannequins and tables with new merchandise Designed and decorated window displays

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24. Stock Room

average Demand
Here's how Stock Room is used in Store Sales Associate jobs:
  • Stock room holder made sure the stock room was kept in order and shipped and received freight.
  • Worked with Manager and staff to ensure stock room inventory as well as processing shipments.
  • Organized stock room for quick and easy access.
  • Restock and organize the stock room.
  • Assisted in stock room maintenance.
  • Cashier, Fitting Room, Stock Room.
  • managed stock room, maintained client lists, and interacted with high-end retail customer.

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25. Customer Base

average Demand
Here's how Customer Base is used in Store Sales Associate jobs:
  • Developed strong repeat customer base through providing quality service.
  • Focused on establishing a rapport with customer base, providing solutions with value and performing all necessary customer service duties.
  • Greeted every customer with enthusiasm and energy to build a loyal customer base by creating long- term relationships.
  • Develop a large personal customer base and maintain a preferred customer list that includes customer follow up.
  • Helped to increase the customer base and increase high sales on both inside and outside sales.
  • Developed strategies to grow customer base which resulted in a 20% increase in monthly sales.
  • Sell products and expand customer base within the Lane County area.
  • Analyzed customer base to know the inventory needed for the store.

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26. Sales Prices

average Demand
Here's how Sales Prices is used in Store Sales Associate jobs:
  • Computed sales prices, total purchases and processed payments, Maintained records related to sales.
  • Negotiate sales prices and contractual terms; execute all sales-related documentation to complete transaction.
  • Use POS system to compute sales prices, total purchases and receive and process cash or credit payment.
  • Computed sales prices, totaled purchases and received and processed cash transactions for a retail operation valued at over $1M.
  • Computed sales prices, total purchases also relieve and process cash and credit payments.
  • Described merchandise and explained operation of merchandise to customers, computed sales prices, total purchases and processed payments.

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27. Company Standards

average Demand
Here's how Company Standards is used in Store Sales Associate jobs:
  • Managed employees with expectation of accountability to company standards.
  • Merchandised products to company standards.
  • Maintained the overall look and appearance of the store to company standards
  • Completed all sales in accordance with government regulations and company standards.
  • Ensured employees are compliant with company standards and policies.
  • Placed special merchandise orders for customers; replenished inventory; verified that allmerchandising standards were maintained in accordance with company standards.

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28. Store Appearance

average Demand
Here's how Store Appearance is used in Store Sales Associate jobs:
  • Participated in booking in-store appearances by recording artists.
  • Set effective SMART goals to always keep focus on driving sales as well as keeping a merchandised and up-to-date store appearance.
  • Maintained a clean and presentable store appearance, design layout up keep, and set up displays.
  • Maintain store appearance, perform daily sales operations, and manage inventory.
  • Organize and Create visual displays for store appearance.
  • Provide assistance to lower income families Sales Associate Maintain store appearance/ pricing merchandise/ receiving donations/ carry out sold merchandise

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29. Product Information

average Demand
Here's how Product Information is used in Store Sales Associate jobs:
  • Utilized product information and available resources to educate customers and assist them in making product selections.
  • Communicate effectively with customers about merchandise selection and specific product information.
  • Assisted customers in product information.
  • Answered an average of 10-15 calls per day addressing inquiries, solving issues, and providing product information.
  • Provided customer with assistant with product information and purchasing at the register to close out sale.
  • Assisted with customers' needs and provided them with store or product information.
  • Delivered product information to customers, Nike employees and pro-sport athletes.
  • Provide customer with product information that they need.
  • Provided up to date product information.
  • Created Window and merchandise displays Coordinated product information Opened and closed the store, cashed out register Monitored inventory for specific vendors

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30. Greeting Customers

low Demand
Here's how Greeting Customers is used in Store Sales Associate jobs:
  • Provided excellent customer service by politely greeting customers, assisting them in locating products, answering questions and resolving concerns.
  • Provided exceptional customer service by greeting customers and providing assistance with basic questions about store operations or product.
  • Provide customer service, greeting customers and immediately determining their needs and wants, and recommend merchandise based on individual requirements.
  • Demonstrated strong customer and personal service skills by welcoming and greeting customers and offering assistance.
  • Provided excellent customer service by greeting customers, answering any questions and resolving concerns.
  • Provide exceptional customer service by greeting customers upon entrance and handling customer complaints while maintaining a positive attitude.

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31. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Store Sales Associate jobs:
  • Keep records, monitor, and reconcile credit card transactions and cash collected daily.
  • Attended to customer cash, check, or credit card transactions.
  • Completed cash and credit card transactions.
  • Provided training of customer service protocols such as manage cash/credit card transactions, and utilization of register/computer terminals.
  • Processed all cash, debit or credit card transactions utilizing proprietary customer database system.
  • Received payments, making change for cash transactions and obtaining proper identification verification for all credit card transactions.

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32. Customer Questions

low Demand
Here's how Customer Questions is used in Store Sales Associate jobs:
  • Answered telephones and resolved customer questions and complaints
  • Responded to customer questions related to product.
  • Cleaned and organized shelves and displays Answered customer questions and sold merchandise
  • Answer customer questions regarding store merchandise, department information and pricing particularly in relation to firearm and firearm accessories.
  • Provided an elevated customer experience to generate a loyal clientele and routinely answered customer questions regarding merchandise and pricing.
  • Encouraged sales and customer satisfaction by frequently providing answers to customer questions regarding products and available services.

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33. Store Products

low Demand
Here's how Store Products is used in Store Sales Associate jobs:
  • Unloaded/unpacked and inventoried store products.
  • Provided knowledge of store products and services to meet customer purchasing needs.
  • Answer questions regarding store products, current sales and store promotions.
  • Helped consumers with general promotions in store and all store products.
  • Maintained an awareness of all promotions and advertisements of store products.
  • Organized store products and inventory from incoming truck deliveries.
  • Help customers with general promotions in store and all store products Stock all the products on the shelves in well manner.
  • Provided customers with excellent customer service Organized store products Managed cash sales and balanced money transactions Maintained store cleanliness and organization

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34. Online Orders

low Demand
Here's how Online Orders is used in Store Sales Associate jobs:
  • Coordinate the online orders for arrival at the store and coordinate customer pickups
  • Assisted with online orders pick ups, exchanges, and returns.
  • Performed cashier duties Responded to customer inquires Merchandising Processed online orders General cleaning duties
  • Provided after-sale service for online orders and participated in planning marketing activities for sales channel development.
  • Provided quality customer service, Cashier, Restocked and took inventory, Processed online orders, Housekeeping/Cleaning
  • Organized sports inventory and processed online orders using the company database to purchase out-of-stock items.

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35. Entire Store

low Demand
Here's how Entire Store is used in Store Sales Associate jobs:
  • Created and maintained spreadsheet system set up through Google Sheets/Google Drive to properly track numbers for each individual through entire store.
  • Worked in Independence store location that was newly opened and helped stock inventory in entire store before grand opening.
  • Contributed to team that brought in 30%+ of entire store sales.
  • Assumed responsibility of entire store operations when on duty Assisted in coordinating promotional activities
  • Implemented visual presentation and enforced corporate marketing standards throughout entire store.
  • Restocked entire store effectively and efficiently.

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36. Data Entry

low Demand
Here's how Data Entry is used in Store Sales Associate jobs:
  • Book data entry into computer programs.
  • Assisted customers with knowledge of products and various service plans Secure data entry on all new and existing customers.
  • Created wedding Profiles Fitted and measured Men/Women for tuxedos Data Entry Inbound/Outbound calling Typing Light Filing Cash Handling Operating standard office equipment
  • Performed routine data entry and analysis to verify on-hand inventory and determine when re-ordering should be completed.
  • Maintained full responsibility for all administrative activities including records management, data entry, spreadsheet development, and file management.
  • Ensured accurate data entry, and maintained records for accountability and future reference.

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37. Cycle Counts

low Demand
Here's how Cycle Counts is used in Store Sales Associate jobs:
  • Manage store inventory by setting safety stocks, performing monthly cycle counts, stocking showroom and warehouse.
  • Account for store inventory through cycle counts, purchasing and receiving.
  • Participated in year-end inventory and cycle counts Provided orientation and training to new associates as needed
  • Participate in year-end inventory and cycle counts.
  • Assisted in keeping inventory shrink below average on an annual basis through cycle counts and completion of bill outs.
  • Managed daily cycle counts, receiving variances and quality of inventory.

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38. Store Policies

low Demand
Here's how Store Policies is used in Store Sales Associate jobs:
  • Managed cashiering activities and enforced store policies.
  • Gained knowledge of store policies and procedures for each type of payment the store accepted.
  • Maintained and implemented current store policies regarding cash handling, returns, and exchanges.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanged.
  • Trained other workers for store policies and procedures.
  • Trained new employees regarding store policies and procedures.
  • Implement and review store policies and procedures.

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39. Customer Orders

low Demand
Here's how Customer Orders is used in Store Sales Associate jobs:
  • Received payments from customer accounts and processed them, balancing of monies, and gift registry and mailing of customer orders.
  • Fill and complete customer orders in all departments of the commissary.
  • Process customer orders for merchandise.
  • Take customer orders Handle various cleaning duties daily Prepare food and drinks according to order
  • Greeted customers enthusiastically-Took customer orders-Ensured customer satisfaction-Encouraged customer feedback via online surveys
  • Operated register, took customer orders, Prepared pastries/bagels/specialty drinks, Arranged merchandiser and bakery display

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40. Clean Store

low Demand
Here's how Clean Store is used in Store Sales Associate jobs:
  • Maintained a clean store and watched store.
  • Maintain clean store environment at all times.
  • Support to maintain clean store always.
  • Operate register/handle cash Stock store merchandise and coolers Clean store area and restrooms
  • Maintained a clean store environment for customer satisfaction.
  • Maintain clean store and ensure customer satisfaction

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41. Security Practices

low Demand
Here's how Security Practices is used in Store Sales Associate jobs:
  • Maintained an awareness of customers to increase levels and reduce security risks maintained current policies regarding payment exchanges and security practices.
  • Maintain self knowledge of current sales and promotions, policies regarding payment and exchange and security practices.-Critical Thinking-Problem Solving-Teamwork-Team Building-Customer Service
  • Maintained key control, adhered to company security practices and cash control procedures, and provided customized service
  • Update knowledge regarding security practices and current promotions.
  • Maintained knowledge of policy and security practices and procedures.
  • Followed sales policies and implemented security practices.

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42. Credit Payment

low Demand
Here's how Credit Payment is used in Store Sales Associate jobs:
  • Greeted customers.Totaled purchases, received and processed cash or credit payment.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Managed cash and credit payments efficiently and effectively.

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43. Financial Transactions

low Demand
Here's how Financial Transactions is used in Store Sales Associate jobs:
  • Balanced daily financial transactions and practiced loss prevention procedures and other retail duties as required.
  • Operated a cash register and other sales related equipment and balanced daily financial transactions.
  • Provided constant service to customers Maintained organization of sales floor Processed financial transactions
  • Managed financial transactions and calculated daily store income.
  • Direct customer service, handling financial transactions, store design, and freight stocking were daily responsibilities.
  • Packaged Client bought items, handled financial transactions such as receiving payments and making necessary change.

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44. Weekly Schedules

low Demand
Here's how Weekly Schedules is used in Store Sales Associate jobs:
  • Supervised and prepared weekly schedules for store employees.
  • Set and executed weekly schedules based on labor, traffic and seasonal goals.Executed food and deli program.
  • Supervised 4 employees daily by creating weekly schedules, monitored hours worked, and advised selling techniques.
  • Completed weekly schedules according to payroll policies.

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45. Appropriate Products

low Demand
Here's how Appropriate Products is used in Store Sales Associate jobs:
  • Assessed client needs and recommended appropriate products or modifications.
  • Assisted customers by determining needs and presenting appropriate products and services.
  • Assisted customers to help them find appropriate products.
  • Assisted customers in person and over the phone by determaning their needs and presenting appropriate products and services.

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46. Facebook

low Demand
Here's how Facebook is used in Store Sales Associate jobs:
  • Updated store blog & Facebook profile and assisted in editing the monthly newsletter for artists and customers.
  • Created Facebook page for Ohco Import/Export division.
  • Used social networking, such as Facebook, to keep customers updated on new arrivals and merchandise.
  • Managed company's social networking through Facebook, Twitter, & Instagram.

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47. Floor Stock

low Demand
Here's how Floor Stock is used in Store Sales Associate jobs:
  • Processed and replenished merchandise, stocked inventory, and served as floor stock monitor.
  • Work on the floor stocking and assisting the customers with selections and purchases.
  • Stock merchandise, clean and maintained floor stock.
  • Monitor floor stock and replenish merchandise Assist team members with the necessary tasks Respond to inquiries and finding of products
  • Handled customer and register transactions Strung racquets for customers Assisted in floor stock and merchandise
  • Processed and replenishing merchandise * Monitored floor stock * Provided quality and professional service including greeting and acknowledging every customer

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48. New Accounts

low Demand
Here's how New Accounts is used in Store Sales Associate jobs:
  • Serviced existing accounts for all available opportunities while establishing new accounts and prospective clients.
  • Provided Customer Service; Opening New Accounts; Cashiering; Opening and Closing Registers; Merchandise Display
  • Support other sales associates in opening new accounts and upgrading existing service.
  • Prospect, Acquire, and set-up new accounts.
  • Developed strong relationships with established clients while acquiring new accounts and assisting newcomers with company information and expectations.
  • Acquired new accounts and extended existing account relationships using referral-based and outbound sales activities.

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49. Weekly Basis

low Demand
Here's how Weekly Basis is used in Store Sales Associate jobs:
  • Ranked #1 sales associate numerous times, also ranking top 5 store consistently on a weekly basis.
  • Received and put away inventory on weekly basis.
  • ordered products on weekly basis, Accomplishments promoted from sales clerk to store manager
  • Executed precise inventory management on a weekly basis
  • Tracked instant credits and customer experience data on a weekly basis recommending changes in behaviors on the sales floor as needed.
  • Exceeded 20% of goal on weekly basis through up-selling products, merchandising, ordering, and managing client relations.

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50. Extensive Knowledge

low Demand
Here's how Extensive Knowledge is used in Store Sales Associate jobs:
  • Provide customers with assistance in selecting the correct products based on extensive knowledge and experience in cosmetology and related product lines.
  • Maintain an extensive knowledge of our product as well as emerging technologies - training.
  • Inform customers with extensive knowledge of Illinois artisans and products.

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20 Most Common Skill for a Store Sales Associate

Customer Service34.4%
New Merchandise24.8%
Retail Store8%
Sales Floor6.4%
Product Knowledge3.3%
Inventory Control3%
Loss Prevention2.5%
POS2.4%

Typical Skill-Sets Required For A Store Sales Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
29.4%
29.4%
2
2
New Merchandise
New Merchandise
21.2%
21.2%
3
3
Retail Store
Retail Store
6.8%
6.8%
4
4
Sales Floor
Sales Floor
5.5%
5.5%
5
5
Product Knowledge
Product Knowledge
2.8%
2.8%
6
6
Inventory Control
Inventory Control
2.5%
2.5%
7
7
Loss Prevention
Loss Prevention
2.1%
2.1%
8
8
POS
POS
2.1%
2.1%
9
9
Customer Complaints
Customer Complaints
1.7%
1.7%
10
10
Bank Deposits
Bank Deposits
1.7%
1.7%
11
11
Sales Goals
Sales Goals
1.6%
1.6%
12
12
Customer Relations
Customer Relations
1.6%
1.6%
13
13
Inventory Management
Inventory Management
1%
1%
14
14
Daily Operations
Daily Operations
0.9%
0.9%
15
15
Stock Shelves
Stock Shelves
0.8%
0.8%
16
16
Special Orders
Special Orders
0.8%
0.8%
17
17
Company Policies
Company Policies
0.7%
0.7%
18
18
Current Sales
Current Sales
0.7%
0.7%
19
19
Phone Calls
Phone Calls
0.7%
0.7%
20
20
Internet
Internet
0.7%
0.7%
21
21
Store Opening
Store Opening
0.6%
0.6%
22
22
Customer Sales
Customer Sales
0.6%
0.6%
23
23
Customer Assistance
Customer Assistance
0.6%
0.6%
24
24
Stock Room
Stock Room
0.6%
0.6%
25
25
Customer Base
Customer Base
0.6%
0.6%
26
26
Sales Prices
Sales Prices
0.6%
0.6%
27
27
Company Standards
Company Standards
0.6%
0.6%
28
28
Store Appearance
Store Appearance
0.6%
0.6%
29
29
Product Information
Product Information
0.6%
0.6%
30
30
Greeting Customers
Greeting Customers
0.5%
0.5%
31
31
Credit Card Transactions
Credit Card Transactions
0.5%
0.5%
32
32
Customer Questions
Customer Questions
0.5%
0.5%
33
33
Store Products
Store Products
0.5%
0.5%
34
34
Online Orders
Online Orders
0.5%
0.5%
35
35
Entire Store
Entire Store
0.5%
0.5%
36
36
Data Entry
Data Entry
0.5%
0.5%
37
37
Cycle Counts
Cycle Counts
0.5%
0.5%
38
38
Store Policies
Store Policies
0.4%
0.4%
39
39
Customer Orders
Customer Orders
0.4%
0.4%
40
40
Clean Store
Clean Store
0.4%
0.4%
41
41
Security Practices
Security Practices
0.4%
0.4%
42
42
Credit Payment
Credit Payment
0.4%
0.4%
43
43
Financial Transactions
Financial Transactions
0.4%
0.4%
44
44
Weekly Schedules
Weekly Schedules
0.4%
0.4%
45
45
Appropriate Products
Appropriate Products
0.4%
0.4%
46
46
Facebook
Facebook
0.4%
0.4%
47
47
Floor Stock
Floor Stock
0.4%
0.4%
48
48
New Accounts
New Accounts
0.4%
0.4%
49
49
Weekly Basis
Weekly Basis
0.4%
0.4%
50
50
Extensive Knowledge
Extensive Knowledge
0.4%
0.4%

163,879 Store Sales Associate Jobs

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