We calculated that 20% of Store Sales Associates are proficient in Sales Floor, POS, and Product Knowledge. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Math skills.
We break down the percentage of Store Sales Associates that have these skills listed on their resume here:
- Sales Floor, 20%
Provided diverse customer service, Accurately and efficiently operated registers and maintained all receipts, Maintained an inviting sales floor.
- POS, 10%
Computed sales prices, total purchases and received and processed cash or credit payment using a POS system.
- Product Knowledge, 10%
Trained employees on permission marketing and product knowledge to increase positive customer interactions.
- Store Sales, 8%
Drive store sales by positively influencing associate behaviors.
- Customer Service, 6%
Position required professional customer service and knowledgeable sales ability, enabling the development and continuation of positive relationships with customers.
- Stock Room, 5%
Stock room holder made sure the stock room was kept in order and shipped and received freight.
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Most store sales associates list "sales floor," "pos," and "product knowledge" as skills on their resumes. We go into more details on the most important store sales associate responsibilities here: Arguably the most important personality trait for a store sales associate to have happens to be customer-service skills. An example from a resume said this about the skill, "retail sales workers must be responsive to the wants and needs of customers" Additionally, other resumes have pointed out that store sales associates can use customer-service skills to "worked directly with loss prevention to implement procedures to maintain inventory and customer/employee safety. " Another commonly found skill for being able to perform store sales associate duties is the following: interpersonal skills. According to a store sales associate resume, "a friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people." Check out this example of how store sales associates use interpersonal skills: "trained sales team in product knowledge, interpersonal skills and merchandising. " Another skill that is quite popular among store sales associates is math skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a store sales associate resume: "retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers." This example from a resume shows how this skill is used: "support general office duties such as monthly payroll, participate in weekly meetings, and oversee performance statistics. " A thorough review of lots of resumes revealed to us that "selling skills" is important to completing store sales associate responsibilities. This resume example shows just one way store sales associates use this skill: "retail sales workers must be persuasive when interacting with customers" Here's an example of how this skill is used from a resume that represents typical store sales associate tasks: "assisted the store manager and develop and manages the store operations to increase the sales. "
See the full list of store sales associate skills.
After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a store sales associate. We found that 47.2% of store sales associates have graduated with a bachelor's degree and 3.4% of people in this position have earned their master's degrees. While most store sales associates have a college degree, you may find it's also true that generally it's possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every five store sales associates were not college graduates.
Those store sales associates who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for store sales associates include communication degrees or criminal justice degrees.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a store sales associate. We've found that most store sales associate resumes include experience from Citi Trends, Conn's, and Country Fair Store 79. Of recent, Citi Trends had 470 positions open for store sales associates. Meanwhile, there are 198 job openings at Conn's and 140 at Country Fair Store 79.
Since salary is important to some store sales associates, it's good to note that they are figured to earn the highest salaries at Rooms To Go, The Furniture Warehouse, and Conn's. If you were to take a closer look at Rooms To Go, you'd find that the average store sales associate salary is $33,698. Then at The Furniture Warehouse, store sales associates receive an average salary of $32,429, while the salary at Conn's is $32,329.
View more details on store sales associate salaries across the United States.
Some other companies you might be interested in as a store sales associate include Macy's, Nordstrom, and Walmart. These three companies were found to hire the most store sales associates from the top 100 U.S. educational institutions.