Store stocker job description

At Office Depot and Office Max, the Sales Advisor is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max’s proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
1. Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
2. Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.

3. Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.

4. Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
5. Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
6. Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
7. Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.

Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers Possess excellent verbal and written communication skills Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities Must possess ability to process information/merchandise through POS register system Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging Action Oriented Integrity & Trust Demonstrate passion for the brand, products, services and solutions offered to our customers Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates Customer Focus Self Learning Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

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Responsible for moving products from receiving and organizing stock onto the shelves on the sales floor to create a pleasant and safe shopping environment.

Provide customer service as required by customer demands.

Operate reach truck and pallet jack in a safe manner.

Maintain established inventory levels on store shelves by moving stock in receiving and delivering items to the sales floor.

Assist truck drivers making deliveries to the store including checking in and counting merchandise received and directing the merchandise to the proper location.

Ensure products are easily accessible, visually appealing, and constantly available.

Separate merchandise for products that are received and need in-store labeling. Follow proper procedures for weighing when required, and properly labeling this stock before it is put out on the sales floor.

May participate in periodic inventory audits.

Perform operations and safety checks, including battery, brakes, lift controls, and fire extinguisher.

Records all product, equipment and warehouse damage.

Maintain the cleanliness of aisles by removing any debris from shelves.

Adhere to and fully support all policies, processes, and procedures of the Company.

Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all time.

Other duties and responsibilities as assigned or required.

Education/Training: High School diploma or equivalent preferred.

Related Experience: Six months prior stocking experience. Warehouse and or retail experience preferred. Material Equipment certification a plus.

Knowledge/Skills/Abilities: Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done and provide each customer with fast, easy, efficient, and professional service. Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude. Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team. Must have the ability to work a flexible schedule that is primarily on nights but may include early mornings, holidays and/or weekends. Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***

Responsibilities (will include but are not limited to the following)

• Follow a daily structured account call list and structured rotation frequency
• Weekend hours:
  • Monday & Friday - 8:00 A.M. until route is complete, or as directed by lead merchandiser
  • Saturday, Sunday - 4:30 A.M. until route is complete, or as directed by lead merchandiser
  • Holidays as required
• Develop and maintain good working relationship with all customer managers, employees and receiving clerks
• Ensure product freshness standards of ALL products in all assigned accounts
• Repairing damaged product and packages in the market to maintain high company standards and package integrity
• Verify all paper and permanent Point of Sale materials (P.O.S.), both exterior and interior, are current and in good visual condition
• Build displays, organize shelf sets, organizing and rotating cold box, and other merchandising activities, as communicated by Team Leader
• Company vehicle:
  • Maintain a clean and organized vehicle
  • Pick up assigned vehicle Friday morning and return at the end of route on Monday
• Complete all assigned training requirements
• Work with Team Leader to resolve customer service issues
• Report out-of-stock issues to Lead Merchandiser or Team Leader
• Safety awareness and prevention is the duty of all employees. As an employee of Eagle Distributing, it is incumbent of you to think safe, be safe, act safe and be aware of all situations that could put safety in jeopardy to any employee or our customers. Perform pre- and post-trip inspections on company vehicles. Follow all traffic laws, ordinances and regulations of Local, State, Federal and Company.

Qualifications

• Must be 21 years of age
• Valid driver’s license
• Safe driving record
• Highly self-motivated and results oriented with the ability to set priorities, coordinate multiple tasks simultaneously, and be attentive to details
• Professional conduct and organizational skills
• Available to work weekends Friday through Monday, as early as 4:30 A.M., as well as on holidays, as needed
• Strong customer service skills and the ability to work in a team environment
• Strong verbal and written communication skills
• Physical requirements include: Repetitive bending, lifting up to 20 lbs, pulling/pushing up to 250 pounds on a two-wheeler, hanging point of sale merchandise

Work Experience Requirements

• Prior merchandising experience preferred

Education Requirements

• High school diploma or GED certificate required