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Store team leader skills for your resume and career

Updated January 8, 2025

4 min read

Quoted expert

Jessica Tangen Daniels Ph.D.

Below we've compiled a list of the most critical store team leader skills. We ranked the top skills for store team leaders based on the percentage of resumes they appeared on. For example, 14.7% of store team leader resumes contained logistics as a skill. Continue reading to find out what skills a store team leader needs to be successful in the workplace.

15 store team leader skills for your resume and career

1. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how store team leaders use logistics:

Consulted with colleagues on special projects to supply direction and ideas for driving process improvements during delegation as district logistics subject-matter-expert.
Reported and troubleshot Advertisement and Logistics concerns; coordinating with Supply-Chain Management as well as Corporate E-Commerce Administration.

2. Customer Satisfaction

Here's how store team leaders use customer satisfaction:

Delivered exceptional costumer experience - consistently ranked within top 20% company wide customer satisfaction surveys.
Deliver exceptional service to guests improving customer satisfaction.

3. Inventory Control

Here's how store team leaders use inventory control:

Handle inventory control responsibilities including receiving inventory shipments, organizing warehouse, stocking shelves, and inventory counts.
Track and analyze on-site inventory using digital inventory control created and managed in Excel.

4. Store Leadership

Here's how store team leaders use store leadership:

Communicated effectively with Team Leaders and store leadership concerning department and team management issues.
Work collaboratively with store leadership to drive overall store performance.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how store team leaders use sales floor:

Store Team Leader is a part of the selling team schedule and responsible for triage on sales floor during hot zones.
Maintained high visibility on the sales floor to ensure team was executing daily goals, through follow up and coaching.

6. Develop Team

Here's how store team leaders use develop team:

Lead and further develop team members.
Train and develop team to foster growth in a store of 250 team members.

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7. Employee Engagement

Here's how store team leaders use employee engagement:

Assessed, developed and implemented effective employee engagement for development and retention
Focused on great employee engagement actions in order to ensure outstanding guest service by interacting with both guests and team members.

8. KPI

Here's how store team leaders use kpi:

Achieved overall KPI ranking in the Top 10% chain wide.
Elevated our position in KPI to low perform in 2014 to top 25 in 2015.Responsible for training of all new associates.

9. Store Sales

Here's how store team leaders use store sales:

Ended the Fiscal Year with a 2.5% increase in same-store sales growth, despite a challenging retail landscape.
Increased store sales 3% in 2016 through aggressive merchandising and service execution exceeding sales and performance expectations.

10. Store Management

Here's how store team leaders use store management:

Coordinate with and report to local store management and provide requisite documentation of inventory results.
Developed and enhanced my leadership abilities as an indispensable asset to our store management.

11. Store Associates

Here's how store team leaders use store associates:

Lead, develop, and direct store associates, and day to day operations of the store.
Achieved staffing objectives via interviewing, hiring, supervising, training, and scheduling store associates.

12. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how store team leaders use loss prevention:

Monitor and promote appropriate loss prevention/risk management behavior and ensure associates are trained effectively in these areas.
Managed the facility and all administrative responsibilities, respond to emergency and loss prevention related issues.

13. Cleanliness

Here's how store team leaders use cleanliness:

Trained all new employees on all aspects of customer service details, departmental store requirements, cleanliness, and organization.
Delivered tangible improvements across all areas of operations - sales, merchandising, cleanliness, and employee development and retention.

14. Store Inventory

Here's how store team leaders use store inventory:

Managed store inventory and facilitated shipping/receiving store merchandise.
Maintained detailed and organized records of store inventory.

15. Performance Management

Here's how store team leaders use performance management:

Execute company's performance management process including preparation and delivery of annual performance reviews, management training, and career development.
Lead leadership development and performance management through effective communication, strategic planning, and collaboration with Business Partners.

5 Store Team Leader resume examples

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What skills help Store Team Leaders find jobs?

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What soft skills should all store team leaders possess?

Jessica Tangen Daniels Ph.D.

Associate Provost - Innovation and Partnerships, Program Director/Professor, Ed.D. Leadership in Higher Education, Bethel University

With the rapid rate of change, accelerating information turnover, and boundless access to knowledge, certain new soft skills may now be prioritized in our current society. So we all have to be learners, seeking new information, anticipating that we will need to change our mind, and striving for a disposition of curiosity. The specific skill of asking good questions cannot be underestimated.

Employers may be seeking skills like imaginative bridging, humbly and curiously connecting dots. Or the skills of facilitation and curation, with so many different perspectives and lived experiences, and an overabundance of information, an educational leader, must manage people, perspectives, and content like never before.

Employers are looking for skills that relate to not only the day-to-day tactical aspects of educational leadership but also imaginative problem-solving for a thriving future.

Do you want to know more?

List of store team leader skills to add to your resume

The most important skills for a store team leader resume and required skills for a store team leader to have include:

Logistics
Customer Satisfaction
Inventory Control
Store Leadership
Sales Floor
Develop Team
Employee Engagement
KPI
Store Sales
Store Management
Store Associates
Loss Prevention
Cleanliness
Store Inventory
Performance Management
Customer Service
Team-Oriented Environment

Financial Performance
Performance Evaluations
POS
Store Performance
Payroll Goals
Performance Reviews
Merchandise Presentation
Customer Issues
Retail Store
Bank Deposits
Food Safety
Cash Handling
STL
Financial Reports
Inventory Management
Sales Associates
Product Knowledge

Cash Management
Guest Service
Freight Flow
Corrective Action
Retail Environment
Human Resources
Groceries
Customer Complaints
Succession Planning
Direct Reports
Excellent Guest
Photo Lab
Customer Inquiries
Sales Volume
YTD

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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