Top Store Team Leader Skills

Below we've compiled a list of the most important skills for a Store Team Leader. We ranked the top skills based on the percentage of Store Team Leader resumes they appeared on. For example, 16.2% of Store Team Leader resumes contained Customer Service as a skill. Let's find out what skills a Store Team Leader actually needs in order to be successful in the workplace.

The six most common skills found on Store Team Leader resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Store Team Leader jobs:
  • Handle vendor orders/warehouse arrivals and day-to-day cash functions, while also providing and maintaining excellent customer service.
  • Provide excellent customer service skills -Photo Development -Cash Transactions -Resets/revisions Left to relocate to Newton
  • Communicated with Customer Service and Sales Representatives for seamless support of Sears customers.
  • Provided optimal customer service and assisted customers in selecting appropriate product for events.
  • Generated repeat business through exceptional customer service and achievement of service goals.
  • Provided exceptional customer service by ensuring timely availability and delivery of goods.
  • Implemented merchandising techniques, and provided an exceptional level of customer service.
  • Directed and supervised employees engaged in sales, inventory-taking and customer service.
  • Provided excellent customer service by answering questions, and giving recommendations.
  • Provide excellent customer service and actively model company customer service standards.
  • Facilitated classes for supervisors on Margin, Customer Service and Communication.
  • Act as a Customer service representative or Personal banker whenever necessary.
  • Developed customer service incentive program resulting in improved team morale.
  • Cash management Customer service Inventory Specialist Ordering Visual Merchandising Receiving
  • Ensured excellent customer service is delivered to all customers.
  • Strengthened customer service standards to deliver client satisfaction.
  • Implemented new processes for improving customer service satisfaction.
  • Ensured excellent customer service was delivered to customers.
  • Inventory control, receiving vendors customer service handling cash
  • Provided outstanding customer service to develop repeat customers.

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2. Payroll Goals

high Demand
Here's how Payroll Goals is used in Store Team Leader jobs:
  • Demonstrated financial accountability by ensuring sales and payroll goals were achieved
  • Recognized at Target's National Sales Meeting for exceeding sales and payroll goals receiving Golden Contribution Award.
  • Achieved the golden contribution award for exceeding expense, profit, and payroll goals in 2009.
  • Identified and developed specific objectives and action plans that increased sales and payroll goals.
  • Recognized as Golden Contributor for 2012, making both sales and payroll goals.
  • Boosted productivity by 1.34% in 2015 while attaining payroll goals.

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3. Merchandise Presentation

high Demand
Here's how Merchandise Presentation is used in Store Team Leader jobs:
  • Store responsibilities included: Merchandise Presentation, Operational Management, Human Resource Management, Customer Services, Profit/Loss Accountability, Training/Development.
  • Executed weekly and monthly merchandise presentations.
  • Carry out store operations which include retail price changes, merchandise presentations and shipment processing.
  • Managed store promotions and provided merchandise presentation direction to maximize productivity and support attainment of sales and revenue goals.
  • Drive sales by ensuring effective merchandise presentation including accurate and competitive pricing, proper signage and inventory levels.
  • Directed merchandise presentation which included in stock, accurate pricing, competitive pricing, and seasonal/merchandise presentation.

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4. Retail Store

high Demand
Here's how Retail Store is used in Store Team Leader jobs:
  • Acted as the Store Team Leader of a 150,000 square foot retail store with a projected sales volume of $55,000,000.
  • Recruited to open new retail store, train all personal, and complete store operations and sales for 5 sales Reps.
  • Managed a $40 Million general merchandise retail store including logistics, merchandising execution, sales and guest experience.
  • Full planning, direction and oversight responsibilities for a 290-member team of a $65 million retail store.
  • Motivate team toward attaining shared objectives and oversee strategic growth of retail store with $45MM annual sales.
  • Managed vision, strategy and day to day operations of $50+ million dollar retail store.
  • Ordered and maintained stock in an assembly environment, warehouse environment and retail store environment.
  • Managed all aspects of $21 million leading retail store with 50 team members.
  • Managed operations of a national retail store with annual revenue of $26 million.
  • Managed a general merchandise retail store with $29M in annual sales.
  • Job description includes all aspects of running of a retail store.
  • Managed Big Box retail store with annual sales of $35M.
  • Oversee day to day operations of a high volume retail store.
  • Hired for management role with oversight for a retail store.
  • Head manager in a retail store of 50K+ sq.
  • Retail store so I did everything.
  • Led the remodel of 1 retail stores and 60+ team members through complete remodel to add fresh food.
  • Retail Store Manager in a environment with sales of $4.3M.
  • Store Team Leader Managed all operations in the retail store.
  • Managed all aspects of the NF Sedona retail store.

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5. Financial Statements

high Demand
Here's how Financial Statements is used in Store Team Leader jobs:
  • Analyzed growth and investment potential of company and assessed accuracy of financial statements and GAAP conditions.
  • Analyzed operating and financial statements for profitability ratios & department sales records.
  • Control operating and labor budgets, forecast sales results and analyze financial statements.
  • Selected and marketed merchandise based on studying trends and departmental sales records, analyzed operating and financial statements for profitability ratios.
  • Developed marketing strategies through sales promotions display plans, attendance at educational and corporate workshops, and analysis of financial statements.
  • Compiled and analyzed financial information to prepare monthly reports and annual financial statements in compliance with accepted policies and procedures.

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6. Sales Goals

high Demand
Here's how Sales Goals is used in Store Team Leader jobs:
  • Monitored and adjusted operating budget, sales goals, and inventory levels to maximize profitability.
  • Develop highly empathetic customer relationships and earned reputation for exceeding sales goals.
  • Achieve Target Sales Goals set by the company by training the team and executing the plans by working through the team.
  • Collaborated and cultivated instant rapport, built and maintained relationships with outside vendors to successfully sale products and exceed sales goals.
  • Achieved golden contribution awards, by making sales goals and meeting expenses in 2006, 2008, 2010 and 2012.
  • Set sales goals, manage store expenses, oversee payroll, and review associates schedule to assure appropriate staffing.
  • Motivate and oversee a group of team members to drive the sales goals and success of the company.
  • Project labor goals and sales goals, while taking every step necessary to ensure we attain those goals.
  • Develop and direct a team of +150 to achieve sales goals, store objectives and operational excellence.
  • Coordinated with team members and district manager on training plans, ad set up and sales goals.
  • Evaluated and adjusted budgets, sales goals, and inventory levels at each store to maximize profitability.
  • Set and achieved annual sales goals & payroll budget, as well as successful expense management.
  • Implement and execute best practice methodologies to meet and exceed sales goals and minimize shrinkage.
  • Earned Golden Contribution Award for meeting sales goals, operating expenses and payroll expenses.
  • Lead over 100 employees to facilitate customer satisfaction and achieve sales goals.
  • Maintain all metrics and sales goals of the store.
  • Meet or exceed all budgeted sales goals.
  • Strive to achieve sales goals.
  • Maintained staff focus on the achievement of sales goals and customer service during the remodel period.
  • Coach associates everyday to make sure everybody knows the sales goals and how to achieve them.

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7. Food Safety

high Demand
Here's how Food Safety is used in Store Team Leader jobs:
  • Implemented food safety and sanitation programs.
  • Manage objectives including, but not limited to food safety, organic compliance, and staying ahead of retail trends.
  • Increased food safety as well as general safety scores and helped close numerous Worker s comp claims.
  • Averaged 95% on food safety audits and at least 90% on mystery shops.
  • Top food safety and food quality store in the region for 2 years.
  • Train new staff on principles acquired from Food Safety and Sanitation Certification.
  • Improved food safety scores from unacceptable to acceptable in 180 days.
  • Point person for occupational and food safety at different stores.
  • Managed sales forecasting, payroll processing, in-store event planning, vendor relations, food safety, and overall store appearance.
  • Improved the stores food safety results within the district from 8th place to 1st in 2011.
  • Established storewide compliance with Food Safety & HACCP standards, practices, and regulations.
  • Ensured that food safety is consistently being followed according to ServSafe standards.

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8. Total Store Operations

high Demand
Here's how Total Store Operations is used in Store Team Leader jobs:
  • Manage total store operations including financial results, team development, guest service, and safety.
  • Empowered to make critical decisions and held accountable for total store operations.
  • Managed total store operations and sales of $32M per year.
  • Oversee total store operations in a $40 million dollar business.
  • Led total store operations of $15 to $55 million.
  • Led total store operations of $35 million.
  • Assisted store team leader in total store operations.

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9. Inventory Control

high Demand
Here's how Inventory Control is used in Store Team Leader jobs:
  • Handle inventory control responsibilities including receiving inventory shipments, organizing warehouse, stocking shelves, and inventory counts.
  • Track and analyze on-site inventory using digital inventory control created and managed in Excel.
  • Inventory control including ordering merchandising monthly inventories, receiving shipments, and price maintenance.
  • Streamlined inventory control and introduced method to improve rotation and reduce shrink.
  • Content expert for Windows based inventory control and receiving software applications.
  • Decreased shrink and improved inventory control, monitored internal audits closely.
  • Created and maintained freezer/refrigerated organizational systems for improved inventory control.
  • Ranked as the #1 store in the region (out of 76) in inventory control dollar and percentage improvements.
  • Assist in training of new employees on store systems, food safety compliance, cleanliness and inventory control.
  • Inventory control including: Periodic product counts, reporting stolen items, and making inventory adjustments accordingly.
  • Learned about pricing, AS-400 system, inventory control, shrink, ordering procedures, price changes.
  • Received additional responsibility for inventory control when named Store Team Lead in late 2009.
  • Control expenses and shrink shortages, inventory control, merchandising standards and signage.
  • Handle all merchandising, inventory control, ordering, maintenance and cash control.
  • Coordinate inventory control, receiving, merchandising (plan-o-grams) and store maintenance.
  • Piloted new inventory control system to accurately keep track of on hand counts.
  • Managed inventory control; reviewed stock out and safety stock reports.
  • Achieved excellence in management of store inventory control and store condition.
  • Inventory Control and Ordering of merchandise for the store.
  • Oversee weekly store sales, ordering and inventory control.

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10. Loss Prevention

high Demand
Here's how Loss Prevention is used in Store Team Leader jobs:
  • Monitor and promote appropriate loss prevention/risk management behavior and ensure associates are trained effectively in these areas.
  • Managed the facility and all administrative responsibilities, respond to emergency and loss prevention related issues.
  • Organized and implemented operational and loss prevention procedures on a regional level.
  • Investigated loss prevention incidents including external/internal theft and operational losses.
  • Maintain accurate inventory and loss prevention.
  • Inventory and Loss Prevention management.
  • Obtain information and record details of any customer or team member loss prevention or safety incidents and contact appropriate corporate offices.
  • Processed daily KPI reports and reported weekly to Loss Prevention any problems concerning shoplifting and followed all instruction for prevention.
  • Managed in-store loss prevention programs, monitoring and deterring in house shrink, inventory discrepancies and external theft.
  • Trained employees on customer service, systems, loss prevention, work flow, and corporate policies.
  • Minimized loss prevention, in part by greeting every guest visiting the kiosk within 45 seconds.
  • Discovered and resolved three separate cases of employee fraud with the help of Loss Prevention.
  • Controlled payroll, profit margins, loss prevention and overall expectations of store operations.
  • Implemented and maintained all service, safety, and loss prevention programs.
  • Selected to represent Region for Shrink and Loss Prevention awareness and results.
  • Stay on top of loss prevention policies and practices.
  • Assist with loss prevention and security staff as needed.
  • Shrink Reports, Well trained in Loss Prevention Dashboard.
  • Handled all aspects of inventory control and loss prevention.
  • Perform MOCK audits and monitored loss prevention.

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11. Sales Floor

high Demand
Here's how Sales Floor is used in Store Team Leader jobs:
  • Store Team Leader is a part of the selling team schedule and responsible for triage on sales floor during hot zones.
  • Designed service development plans to accomplish speed of service goals on both sales floor guest assistance requests and checkout speed.
  • Maintained high visibility on the sales floor to ensure team was executing daily goals, through follow up and coaching.
  • Distributed and managed weekly payroll for a team of 20+ team members to maximize sales floor presence and increased sales.
  • Moved from sales floor to Ship From Store after 3 weeks to join the pilot team for our district.
  • Gather goods from the stockroom and sales floor to fill online orders, package, and ship orders.
  • Develop and present status overviews of sales floor, guest services, logistics and human resource work areas.
  • Displayed commitment to assisting my team members on the sales floor and thrived on interacting with customers.
  • Provided customers with outstanding service on the sales floor; including customer product and pricing inquiries.
  • Fast service - I regularly monitor checkout lanes and sales floor to ensure fast service.
  • Stocked inventory when shipments were received, reorganized sales floor to meet company demands.
  • Received, processed, and distributed new clothing to the sales floor.
  • Supervised unloading of all freight and flow of merchandise to sales floor.
  • Provided customer service throughout sales floor, photo lab, and pharmacy.
  • Handled customer service issues for both the sales floor and the pharmacy.
  • Process, transfer, and merchandise monthly product to sales floor.
  • Managed total store set up from stockroom to sales floor.
  • Navigate stockroom and collect goods to replenish the sales floor.
  • Maintained presentation of department supply room and sales floor.
  • Reorganized the sales floor to meet customer demands.

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12. Guest Satisfaction

high Demand
Here's how Guest Satisfaction is used in Store Team Leader jobs:
  • Implemented systems that optimized team productivity and guest satisfaction while reducing controllable costs and increasing bottom line performance.
  • Achieved #2 ranking in NE region in top guest satisfaction scores exceeding company benchmark of 75% by 2%.
  • Directed the merchandising, operations, guest satisfaction, and human resource functions resulting in improved profitability in each store.
  • Achieved the top overall VIBE score in the Group 191 measuring overall guest satisfaction in stores.
  • Achieved overall guest satisfaction score of 78, where 70 is the company goal.
  • Motivated a team and strategically planned out weekly workload of transitions focusing on improving team performance and ensure overall guest satisfaction.

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13. Logistics

high Demand
Here's how Logistics is used in Store Team Leader jobs:
  • Consulted with colleagues on special projects to supply direction and ideas for driving process improvements during delegation as district logistics subject-matter-expert.
  • Reported and troubleshot Advertisement and Logistics concerns; coordinating with Supply-Chain Management as well as Corporate E-Commerce Administration.
  • Controlled store logistics and ensure timeliness of facility maintenance.
  • Led overnight Logistics Team in Albany, NY from last in District to first in metrics within 18 months.
  • Lead Logistics operations from nearly worst in Company to Best in Company in Backroom standards and location accuracy.
  • Reduced annual payroll expenses by $60,000 dollars through improvements in logistics process and disciplined payroll allocation.
  • Goal-oriented leader with years of experience with a Fortune 50 company in Sales, Operations, Logistics.
  • Executed brand standards, including hiring, training, development, merchandising, guest service and logistics.
  • Inventory control including restocking floor, logistics, order pulling, setup displays and in caps.
  • Directed complex logistics, pricing, inventory allocation and replenishment systems for a $30M store.
  • Coordinated logistics activities such as receiving inventory, issuing out assets, transferring assets, etc.
  • Led District Logistics Operations, with an increase in inbound productivity by 12% YTD.
  • Worked on a special project with headquarters to implement low volume logistics best practices.
  • Promoted Executive Team Leader Logistics to Store Team Leader in South Carolina.
  • Reduced logistics payroll by an average of 50 hours per truck.
  • Ranked #1 in Logistics.
  • Facilitated successful company rollout by creating and implementing logistics inbound processes for low-volume stores and providing critical information to headquarters partners.
  • Implemented the first new logistics strategy in the Company, creating a vision for new efficiencies and cost savings.
  • Developed and wrote a substantial amount of the Super Target logistics best methods for new concept.
  • Improved customer assistance and in-stocks through use of a systematic change with alternative logistics procedures.

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14. Annual Sales

high Demand
Here's how Annual Sales is used in Store Team Leader jobs:
  • Managed several stores including a major store with annual sales of $26.5 million in a highly diverse cultural environment.
  • Delivered Profitability - Responsible for over $27 million in annual sales while transitioning the store to a new location.
  • Manage $33 million in sales annually, while increasing annual sales year over year during a recessional period.
  • Steered revenue growth, and handled financial accountability for store location with annual sales of $30 million.
  • Oversee all operations and key financial metrics of a store with $35+ million in annual sales.
  • Directed all merchandising, operational, and human resource functions to deliver $40M in annual sales.
  • Led the produce team in annual sales increases while maintaining a gross profit of 42%.
  • Co-managed a department store with over 20 employees and an approximate $3,500,000 in annual sales.
  • Delivered annual sales increases of 5% and 7% respectively in 2011 and 2012.
  • Store Team Leader of 3 stores with an annual sales volume of 18-30 million dollars.
  • Store Team Leader responsible for total store operations representing $60M in annual sales.
  • Directed the operation of a Target store with annual sales exceeding $42 million.
  • Managed store with annual sales of over $6.3 million per year.
  • Assist in projecting annual sales and expenses and prepare annual operating budget.
  • Managed overall operation of a 30MM in annual sales location.
  • General merchandise retailer generating $72.6 billion in annual sales.
  • Led the district in annual sales increase of shop in shop performance by 16% in 2013 and 11% 2014.
  • Achieved annual sales growth in excess of 10% each year from 2009 through 2014.
  • Increased annual sales from $40M to $43M.
  • Managed a team of approximately 150 team members at a store with annual sales of $36 million.

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15. Photo Lab

average Demand
Here's how Photo Lab is used in Store Team Leader jobs:
  • Worked the cash register to assist the main cashier, stocked shelves, and assisted the pharmacy and photo lab.
  • Manage output, cleanliness, and training for the photo lab.
  • Processed film orders and maintained photo lab.
  • Operate and maintain 1hour photo lab.
  • Managed safe and money Remained on call for employees who were absent and worked the photo lab Processed inventory

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16. Inventory Management

average Demand
Here's how Inventory Management is used in Store Team Leader jobs:
  • Improved company food inventory management effectiveness through testing of streamlined system-generated ordering process that utilized efficient product on-hand maintenance.
  • Implemented inventory management and back room organizational strategies, including the introduction of individual sections and dynamic warehousing.
  • Major responsibilities included; customer service, inventory management, vendor communication, and management.
  • Performed store-wide inventory management every fiscal period and prepared written documentation for executive coordinator.
  • Prepared store for yearly audit including all monthly paperwork and inventory management associated.
  • Improved stores inventory management and material flow implementing a complete warehouse re-design.
  • Participated in implementation of new tablet-based inventory management system.
  • Inventory Management by ensuring accurate physical inventory and records.
  • Maintain inventory levels using our strategic inventory management system.
  • Delivered accurate inventory management and surpassed EBITDA goals.
  • Inventory management and reconciling cash receipts.
  • Led the entire company in inventory management with the lowest shortage of all stores (0.37% of total inventory).
  • Trained new/experienced employees in proper customer service techniques, cash handling, closing procedures, and proper inventory management procedures.
  • Developed increasing expertise in Whole Foods Core Values, operations, inventory management, team building and marketing/sales.
  • Recruit, hire train and retain team members* Inventory management through ordering all merchandise for store.
  • Inventory Management- Oversight in assessing store stock, pricing/tagging new items, and organizing stock room.
  • Use TABWARE (AssetPoint) Inventory Management Software.
  • Inventory management through monthly-sectioned inventory, to include shipping and receiving merchandise on a daily basis.
  • Cash Handling, Refunds and management functions Inventory management, Ordering and maintaining well stocked store.
  • inventory management, stockroom, and computer knowledge.

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17. Daily Operations

average Demand
Here's how Daily Operations is used in Store Team Leader jobs:
  • Oversee daily operations, including staff supervision/evaluation, scheduling, monitoring sales, customer service and marketing.
  • Executed daily operations of management of store operations.
  • Lead a team of nine direct reports, 200 team members and direct the daily operations for a $47mil store.
  • Lead a team of 7 direct reports, 210 team members and direct the daily operations for a $50M store.
  • Partnered with Project Manager to plan and monitor construction schedule, ensure customer safety, maintain store presentation and daily operations.
  • Assist in daily operations of the store, maintain vendor partnerships and inventory levels throughout the sales floor and pharmacy.
  • Guided the daily operations of a $50+ Million dollar Super Target, the highest volume Target in Phoenix.
  • Promoted to lead start-up and daily operations of this newly built store in New Jersey from the ground up.
  • Assume responsibility and accountability for all daily operations of the store in the absence of a Store Manager.
  • Lead this team in daily operations to ensure quality of store to perform to Target Brand Standards.
  • Direct the daily operations of a $26 million business, servicing over 13,000 customers per week.
  • Collaborated with Store Team Leaders to manage all daily operations of store merchandising and departmental layouts.
  • Directed all daily operations and P&L responsibilities of a $69 million store.
  • Managed the daily operations of a 50 million dollar annual retail store.
  • Managed daily operations of a more than one million dollar retail business.
  • Guided the daily operations of a $12million+/year specialty grocery business.
  • Manage daily operations of the store according to corporate law/ruling.
  • Oversee all daily operations of the retail store.
  • Oversee daily operations of 28 million dollar store.
  • Oversee daily operations of a retail bargain outlet.

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18. Company Standards

average Demand
Here's how Company Standards is used in Store Team Leader jobs:
  • Recognized and celebrated performance that met and exceeded company standards.
  • Exceeded company standards for guest survey scores, controllable expense goal by $67K, and payroll goal by 1,990 hours.
  • Maintain relationships with Direct Site Distribution Vendors; hold all vendors accountable to maintain appropriate in-stocks and company standards.
  • Exceeded company standards with average ticket, inventory shrink, and increased customer and mystery shopper results each year
  • Drive sales and strive to meet company standards for personal sales goals as well as entire staff.
  • Adhere to Company standards pertaining to quantity and quality of work performed on a continuous basis.
  • Mentored new stores opening in the market to insure they performed up to company standards.
  • Manage the execution of company initiatives and ensure compliance with company standards.
  • Improved Operational scores from a 91 to 95, exceeding company standards.
  • Performed required tasks to keep the department up to company standards.
  • Maintain and implement the company standards for Customer care and satisfaction.
  • Supervised customer experiences given by employees was up to company standards.
  • Build and promote customer service standards within the company standards.
  • Organize store to meet company standards.
  • Ensured all planograms, ad sets, and visual merchandising is set weekly to company standards.
  • Set up new seasonal pop-up store, then broke down same Ran store to company standards
  • Support Help Manager" which entails improving team development in stores who were not performing per Company Standards.

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19. Entire Store

average Demand
Here's how Entire Store is used in Store Team Leader jobs:
  • Take managerial responsibilities as well as Sims Coordinator responsibilities, which means I keep control of our entire store's inventory.
  • Facilitated remodeling of entire store to include fresh grocery section, which led to a 33 percent growth in sales.
  • Helped built entire store revenue to $62.4M annually exceeding store projection by 13%.
  • Prepared Group Sheets for weekly inventory order management for entire store, excluding Pharmacy.
  • Set up entire store for effective and accurate inventory practices.
  • Supervised inventory and pricing changes for the entire store.
  • Ordered and maintained inventory counts for the entire store.
  • Provide leadership and supervision for the entire store.
  • Own and champion Target-brand presentation of entire store.
  • Manage entire store inventory through weekly scan outs.
  • Provide leadership for the entire store operation.
  • Approved all schedules weekly for entire store.
  • Drive operations across entire store.
  • Forecasted weekly sales projections for departments and entire store.

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20. Customer Complaints

average Demand
Here's how Customer Complaints is used in Store Team Leader jobs:
  • Created positive, friendly, customer-oriented environment in store with historically high customer complaints and turnover.
  • Evaluated customer complaints forwarded from CSR's and analyzed customer experience to determine resolutions.
  • Provided customer support by issuing refunds, providing change for registers, and handling customer complaints on a daily basis.
  • Handle and resolve customer complaints and issues in a manner which is ethical, fair, and honest.
  • Handle Customer Complaints and any other Customer Concern Manage staff, preparing work schedules and assigning specific duties.
  • Supervised 10+ employees, handled customer complaints, cash handling, and opening /closing store alone.
  • Resolve customer complaints by exchanging merchandise, refunding money and adjusting receipts.
  • Handled all customer complaints and issues in a courteous and professional manner.
  • Processed all returns and exchanges; handled customer complaints and inquiries.
  • Handle any and all customer complaints and/or concerns.
  • Identified, directed, and resolved customer complaints.
  • Managed merchant charge backs and customer complaints.
  • Handled customer complaints and assisted in Pharmacy.
  • Inventory Management/Cash Management Assist with customer phone calls Work large events/promotions Address customer complaints Provide assistance at other locations when needed

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21. Direct Reports

average Demand
Here's how Direct Reports is used in Store Team Leader jobs:
  • Developed leadership team on core leadership competencies including business acumen and developing direct reports by utilizing company driven leadership strategies.
  • Provided executive-level administrative support to the Distribution Center Manager and eight direct reports.
  • Received 95% upward feedback from my executive team (direct reports) on the leadership culture pulse survey.
  • Led team of 5 direct reports and 120+ team members to produce annual sales of $30 million.
  • Managed 5 direct reports (Executive Team Leaders) handling 150 employees and $28M in annual sales.
  • Focused on continuous development of direct reports in order to help each reach their maximum potential.
  • Led two stores with 6-12 exempt direct reports, 15-30 indirect reports and 150-300 employees.
  • Managed over 180 team members, nine direct reports with sales volume of $32MM.
  • Lead a team of 6 direct reports and 14 supervisors and over 250 team members.
  • Managed over 200 team members, 9 direct reports in a $42.2MM store.
  • Developed direct reports for career progression, resulting in pay grade increases and promotions.
  • Mentored five direct and 150 indirect reports in problem solving and driving business results.
  • Demonstrated solid leadership skills in overseeing 15 direct reports and 250 indirect reports.
  • Developed 2 Direct Reports and Mentored 4 High Potential employees through next-level promotion.
  • Opened this new store, hired 5 direct reports and 140 team members.
  • Led teams of 7 direct reports and up to 200 team members.
  • Lead a team consisting of over 115 members with 5 direct reports.
  • Provided leadership for 25-50 team members and 4-6 direct reports.
  • Led a team of 180 employees and eight direct reports.
  • Led team of 7 direct reports and 215 indirect reports.

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22. Store Opening

average Demand
Here's how Store Opening is used in Store Team Leader jobs:
  • Leveraged prior extensive knowledge of store openings and operations while directing multiple remodels and inaugurations from concept to launch throughout tenure.
  • Developed store opening marketing plan including print and radio advertising and event planning.
  • Selected to revitalize numerous store openings with additional personnel training sessions.
  • Conduct all operational procedures related to store opening and closing.
  • Shift Lead responsibilities included managing store closings up to three times a week and store openings up to twice a week.
  • Travel to various locations to support the execution of a new store opening over the course of three days per opening
  • Selected as District Planning Captain -2010 (New store opening) & Attachments Captain (Service plans, Electronics Sales)
  • Supported and led 5new store openings across three states by planning and directing new store teams to execute store setups.
  • Traveled stores to help with conducting audits, helping with inventories, also hiring for New store openings.
  • Involved with all facets of the store opening process from constructions, store design, inventory and finance.
  • Supported new store opening in Victoria, British Columbia focused on training and developing of new team.
  • Recruited, hired and led team of 12 Department Managers and 120 Associates for new store opening.
  • Coordinated with peer leaders, all interviews and screenings for store openings within 2 state market.
  • Perform store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Recognized as leading the 2nd best opening out of 100 new store openings that year.
  • Assisted District manager when needed with additional store openings or remodels within my area.
  • Recruited, hired and trained the New Store Opening team of 55 associates.
  • Hired and trained 150 team members and 10 department mangers during store opening.
  • Served as liaison between Headquarters and store teams during store opening process.
  • Trained in store opening and closing procedures (Trusted Key Holder).

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23. Human Resources

average Demand
Here's how Human Resources is used in Store Team Leader jobs:
  • Maintained quality and productivity by directing all merchandising, operational and human resources functions within the store.
  • Assist Human Resources manager in screening and interviewing prospective sales associate candidates.
  • Ensured no team member would lose any money during changes in receiving schedules by working effectively with the Human Resources Department.
  • Executed the Human Resources mission of staffing, development, retention, and brand management of team member staff of 120+.
  • Created strong partnerships with district-level leaders in the Assets Protection, Property Management, and Human Resources pyramid.
  • Learned all aspects of running a business including operations, accounting, purchasing, merchandising and human resources.
  • Reacted to all issues of the store with partnerships with human resources, loss prevention and recruiting.
  • Experienced with human resources duties including interviewing, hiring/termination, scheduling, training, and policy auditing.
  • Motivated sales staff and manage human resources, recruiting, hiring, and training staff of 5-10.
  • Maintain fiscal responsibility, oversee human resources, detect, foster and mentor team member growth.
  • Nominated for Human Resources next level development program for a next level Human Resource position.
  • Managed all aspects of human resources and employee relations for 170 Team Members.
  • Led team through leadership changes, including a new Human Resources Manager.
  • Collaborate with human resources, loss prevention and operations business partners.
  • Direct all merchandising, operational, and human resources functions.
  • Utilize all financial and human resources to their full potential.
  • Assist Human Resources with Spanish speaking team members.
  • Utilize exceptional consultative listening skills combined with work experience and human resources expertise in helping staff improve their organizational performance.
  • Managed a High Volume Store in Beverly Hills, California Recruiting, Training, Human Resources Specialist, P&L
  • Manage a $4 million payroll budget and administer all staffing affairs in partnership with the ETL of Human Resources.

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24. Performance Reviews

average Demand
Here's how Performance Reviews is used in Store Team Leader jobs:
  • Conducted performance reviews and any necessary corrective actions.
  • Delivered performance reviews for executive staff.
  • Handled most store HR operations - interviewing, hiring/paperwork, training, performance reviews, counseling, terminations.
  • Fielded and addressed personnel matters, including performance reviews, labor relations, and investigations.
  • Provide direction and oversight of all Associate performance reviews and increases.
  • Determined staff promotions, disciplinary actions, and performance reviews.
  • Conducted all direct report annual performance reviews, providing compensation recommendations to Senior Leadership.Successfully reduced annual labor expenses by 35%.

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25. STL

average Demand
Here's how STL is used in Store Team Leader jobs:
  • Helped the Castle Towers store win the best customer service and shrinkage results for the years of 2013 and 2014.
  • Provided leadership in absence of a STL in the Midland & Odessa store for the betterment of the district.
  • Achieved 100% engagement and intent-to-stay from ETL's and 100% STL feedback from Best Team Survey.
  • Identified as STL to execute operational and cultural change in 3 separate buildings exceeding results in all 3.
  • Partnered with STL (store team leader) to increase sales, manage margins and review annual budget.
  • Recruited and mentored 2 STL s and multiple ETL s and helped to staff a struggling district.
  • Exemplify ideal Team Leader and Associate STL behavior and performance; know all Team Leader job duties.
  • Interviewed, sourced, and coached candidate for the current Midland STL.
  • Assist and be a partner to STL in all areas of operations.
  • Supported the STL in all areas of store operations and Regional programs.
  • Assigned as safety ASTL (associate store team leader).
  • Train new team members STL Duties and Responsibilities.
  • Support STL in all aspects of Store operations.
  • Promoted to STL Head Photo Duties.
  • Prepare my ASTL for promotion.
  • Serve as trainer for new in role STL's and ETL's.
  • Store Team Leader As a STL my responsibilities was supervise the employees and the operations of the store.
  • Trained 2 Associate Store Team Leaders (ASTLs) and motivated store-wide staff to achieve maximum operational success.
  • Mentored and Promoted 3 ETLs to STLs from my team

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26. Revenue Growth

average Demand
Here's how Revenue Growth is used in Store Team Leader jobs:
  • Provide hands-on management and direction to drive and sustain a high level of customer satisfaction and revenue growth.
  • Contributed expertise and guidance in areas including operations management, financial analysis, revenue growth, and customer relations.
  • Analyzed customer trends and established business practices to determine opportunities for driving overall customer satisfaction and revenue growth.
  • Conducted prospect advancement, professional presentations and defining value-added propositions by segment to maximize revenue growth and profitability.
  • Directed sales and operational improvement initiatives to maximize productivity and spearhead healthy revenue growth for nationally recognized retailer.
  • Developed overall retail strategy and execution plan including marketing activities and operational functions to drive store revenue growth.

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27. Bank Deposits

average Demand
Here's how Bank Deposits is used in Store Team Leader jobs:
  • Manage a staff of seven (7) including scheduling training, and bank deposits.
  • Opened and closed the store, handled bank deposits, and assisted in the Pharmacy.
  • Handle bank deposits and all duties associated with monies.
  • Managed 10 tills and daily bank deposits.
  • Maintained knowledge of store policies Performed opening duties Complied weekly bank deposits Assisted customers with store and product complaints
  • Achieve financial goals by accurately balancing receipts, pursuing collections, posting payments and processing daily bank deposits accurately and timely.

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28. POS

average Demand
Here's how POS is used in Store Team Leader jobs:
  • Fostered and maintained a high-energy environment to deliver a positive shopping experience and promote high-levels of guest goodwill.
  • Handled escalated customer concerns, maintained composure when handling difficult situations and followed up to ensure positive resolution.
  • Manage multiple departments and assumed responsibility as store team leader when position remained open during peak season.
  • Promote a positive work environment while motivating team members to accomplish specific tasks accurately and efficiently.
  • Created positive store morale through compassionate and patient leadership and operating store through an inclusive environment.
  • Adapted to new district-wide position and responsibilities in addition to previous responsibilities as SIMS coordinator.
  • Worked towards a District Management Candidate position; participated in District Management Candidate Training program.
  • Planned position placement, coordinated training, facilitated promotional interview preparation and timing.
  • Nominated for a future potential talent development program for a district level position.
  • Championed a positive working culture rooted in open communication, and individual/team success.
  • Developed a strong team environment encouraging a positive and motivated sales force.
  • Recognized for scouting and training five team members into successful management positions.
  • Till reconciliation, deposit preparation and investigate any overages or shortages.
  • Assess operational plans analysis to adjust processes and delver positive results.
  • Received exclusively Excellent Performance rating in reviews in this management position.
  • Developed many entry-level associates to leadership positions in multiple stores.
  • Developed and promoted 8 leaders into various higher leadership positions.
  • Participate and conduct succession planning for all leadership positions.
  • Carry out Care-fronting with positive reinforcement and struggle discussions.
  • Interviewed new candidates for leadership and associate positions.

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29. Store Performance

average Demand
Here's how Store Performance is used in Store Team Leader jobs:
  • Utilized company reports and tools to assess efficiency, analyze trends and identify opportunities for improvement in store performance.
  • Leveraged experience of team development and diverse knowledge in operations to improve store performance and team engagement.
  • Work collaboratively with store leadership to drive overall store performance.
  • Interacted with district, group, and regional leadership to discuss store performance and problem solve key areas of the business.
  • Honored as Top Store Team Leader among 70+ peers based on consistent store performance results.
  • Improved store performance in out-of-inventory items to consistently top results within a 32-store district.
  • Interacted with district, group, and regional leadership to discuss store performance.
  • Exceeded monthly goals for both individual and store performance objectives during 2011.
  • Improved overall store performance metrics by 10 percent in six months.
  • Maintained Store performance for 7 Yrs.
  • Partner with the Store Manager to strategically impact store performance and ranking in priority KPIs.

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30. Succession Planning

low Demand
Here's how Succession Planning is used in Store Team Leader jobs:
  • Contributed to district succession planning and talent management through training and development.
  • Facilitated succession planning and district talent planning meetings.
  • Developed talent pipeline including recruiting, professional development, and succession planning, resulting in promotion of 4 senior team members.
  • Developed talent through succession planning tools, individual development plans, thoughtful recognition and coaching as well as mentor relationships.
  • Supported and participated in district succession planning and talent assessment of the district executive team leaders within the district.
  • Manage talent development; conduct monthly talent planning, succession planning, and strategy sessions with district leadership team.
  • Plan and staff talent at all levels through careful succession planning of 18 months out.
  • Involved in district succession planning and management review for Store Executives and Team Leaders.
  • Upgraded talent at executive and team leader level through succession planning.
  • Developed strategy for sourcing assistant manager talent, lead district succession planning initiatives, and facilitated district and state-wide trainings.
  • Assisted District Team Leader with succession planning for the district, determining placement of new store management personnel.
  • Supported the 10 store district succession planning by organizing and onboarding 28 new assistant managers in 2011.

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31. Performance Management

low Demand
Here's how Performance Management is used in Store Team Leader jobs:
  • Execute company's performance management process including preparation and delivery of annual performance reviews, management training, and career development.
  • Lead leadership development and performance management through effective communication, strategic planning, and collaboration with Business Partners.
  • Provide feedback through active performance management and annual performance reviews.
  • Participated in all areas of staff development, including the hiring process, performance management, workload balancing, and scheduling.
  • Developed and implemented processes and programs, including New Hire Orientation, Employee Huddles, and the Performance Management process.
  • Take full charge of performance management, leadership development, and succession planning in coordination with peer group.
  • Enhanced team engagement by refining the leadership team through performance management while developing new in role leaders.
  • Attained success through consistent training, follow-up and performance management of the Executives and Team Leaders.
  • Provided recognition and feedback to the team through active performance management.

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32. Walgreens

low Demand
Here's how Walgreens is used in Store Team Leader jobs:
  • Collaborated with Walgreens management to ensure project satisfaction.
  • Designated responsibilities to Walgreens personal so that they knew what needed to be done throughout their work day.
  • Organize and manage special events and promotions, represent Walgreens in numerous charity events.
  • Worked one-on-one with Walgreens manager to ensure the job was done effectively.
  • Performed inventory control and price adjustment functions for new Walgreens location.
  • Train and mentor sales associates according to Walgreens service standards.
  • Directed the resetting of Walgreens locations across southern Florida.
  • Managed operations for opening numerous stores during Walgreens largest historical expansion.
  • Started as a Full time photo clerk at Walgreens and became fully familiar with running the photo department.
  • Retail I was with Walgreens 4 yrs.

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33. Cycle Counts

low Demand
Here's how Cycle Counts is used in Store Team Leader jobs:
  • Manage store inventory precisely through daily cycle counts and inventory guidelines.
  • Performed weekly ordering of merchandise and used cycle counts to ensure in-stock representation.
  • Helped maintain cycle counts for 12,000 bin locations.
  • Manage significant merchandising program daily, cycle counts, auto-replenishment.
  • Initiated inventory periodic cycle counts to efficiently minimize annual write-off by more than 20%.
  • Manage vendor involvement in audits, cycle counts and actual on-hand inventory.

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34. YTD

low Demand
Here's how YTD is used in Store Team Leader jobs:
  • Achieved the number one spot in the district for YTD payroll, RedCard conversion, and improvements on gross margin.
  • Maintained YTD green payroll, controllable expense, food safety scores, safety, and team member turnover metrics.
  • Delivered exceptional YTD productivity improvements in 2014 with a 75% increase vs. 2013..
  • Controlled payroll dollars; $4000 under in payroll YTD.
  • Achieved payroll projections to plan over 1,000 hours and credit card conversion results of 2.60% YTD.
  • Managed presentation strategy to improve Transitions Set On Time metric from 83%YTD to 95%YTD during 2013.

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35. Company Policies

low Demand
Here's how Company Policies is used in Store Team Leader jobs:
  • Enforced company policies and procedures while ensuring daily activities deliver against operating standards, merchandising programming, and financial targets.
  • Ensured Associate performance counseling procedures are followed as necessary, in accordance to company policies/HR guidelines.
  • Processed their orders and explained company policies to ensure customer understanding.
  • Ensured store was opened and closed in accordance with company policies/procedures.
  • Communicated ethical standards to ensure total company policies are followed.
  • Coached representatives in company policies and procedures.
  • Ensured store was compliant with company policies as well as state and federal law.
  • Enforced company policies while being responsible for the safety of other employees.
  • Enforce company policies and procedures designed to minimize profit loss.
  • Translate company policies and news letters from English to Spanish.

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36. Company Goals

low Demand
Here's how Company Goals is used in Store Team Leader jobs:
  • Delivered sales and payroll performance exceeding company goals.
  • Communicate regularly with Team Members and Team Leaders regarding proper operations of the store as well as company goals and objectives.
  • Led Team of 4 Executive Team Leaders and 100 team members to achieve store, district, and company goals.
  • Led a store team of 120+ employees' to meet customer needs and company goals in sales and operations.
  • Maintained cultures to reach store and company goals that include sales, shrink, turnover, and profit.
  • Conduct team meeting with team members, and other team leaders to develop company goals.
  • Work together with other Store Team leaders and coordinators to achieve regional and company goals.
  • Awarded Golden Contribution by delivering sales and payroll results which exceeded company goals.
  • Direct and motivate Team Members to achieve company goals.
  • Exceeded Company Goals by over 40%.
  • Directed strategic planning for a multi-million dollar remodel project that lead single-unit performance to exceed previous company goals and standards.
  • Mentor and develop other leaders and continually monitor store financials to ensure that company goals are met.

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37. Store Leadership

low Demand
Here's how Store Leadership is used in Store Team Leader jobs:
  • Communicated effectively with Team Leaders and store leadership concerning department and team management issues.
  • Communicate clear expectations to store leadership team and associates and hold them accountable in order to achieve company objectives consistently.
  • Partnered with District Team Leader and store leadership team to attract, retain, coach, and develop talent.
  • Conducted visits with Group Vice President to assess store operations and provide coaching to store leadership teams.
  • Worked with TMAG to maintain strong relationships between Team Member base and Store Leadership for TM Happiness.
  • Led the region in retail standards, and promoted nine team leaders into store leadership.
  • Supported store leadership in planning and facilitating store and team leader meetings.
  • Increased total store team, including building a store leadership team.
  • Partner with Store Team Leader in all aspects of store leadership.
  • Learned all aspects of Store Leadership, including all department operations, financials, marketing, and resolving Team Member issues.
  • Promoted multiple times to grow from bagger to store leadership.

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38. Freight Flow

low Demand
Here's how Freight Flow is used in Store Team Leader jobs:
  • Use in-depth supply chain knowledge to execute freight flow in the building and out with corporate business partners and UPS carrier.
  • Required to prepare for freight processing, stock shelves, or participate in other aspects of the freight flow process.
  • Lead team of 50 in receiving processes, freight flow, replenishment transition, productivity results, and backroom inventory.
  • Achieved # 1 for District KPI performance results (freight flow, sales dollar productivity and backroom accuracy).
  • Executed plans for freight flow and merchandising with a high sense of urgency.
  • Store was failing in sales, freight flow and standards.
  • Directed team in freight flow.
  • Freight flow to the floor complete within 24 hours.
  • Monitor and assist direct reports in ensuring freight flow, merchandise maintenance, and operational controls aremaintained to company standards.
  • Reorganized freight flow process to ensure merchandise was stocked on the floor in a timely manner.

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39. Dollar Store

low Demand
Here's how Dollar Store is used in Store Team Leader jobs:
  • Presided over a major $1.8 million dollar store remodel in 2011, while maintaining performance goals.
  • Worked at this location as the manager of a 1.5 million dollar store.
  • Team leader to 100-180 team members in a 26+ million dollar store.
  • Managed the replenishment process for $60+ million dollar store.
  • Owned and championed the Target-brand presentation of a 27$ million dollar store and a team of 120-150 team members.
  • store manager) Over seeing retail and operational functions for a 1.6 million dollar store.

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40. Financial Goals

low Demand
Here's how Financial Goals is used in Store Team Leader jobs:
  • Supported teams in carrying out the focus, vision, and financial goals set forth by store leadership.
  • Turned around struggling store that exceeded expectations in all visual and financial goals.
  • Plan and execute sales strategy; establishes, communicates and achieves financial goals.
  • Plan and budget to meet financial goals.
  • Supported management team in achieving store's financial goals, promoting a positive work environment and executing operational processes.
  • Supported management team in achieving financial goals by demonstrating selling behaviors and floor leadership skills.

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41. Product Knowledge

low Demand
Here's how Product Knowledge is used in Store Team Leader jobs:
  • Execute financial reporting, scheduling, and staff training in merchandising, product knowledge, and customer service.
  • Cash handling, Customer Services, sales floor, product knowledge, restocking, warehouse
  • Drive sales through merchandising, customer service and product knowledge.
  • Assisted guests with expert product knowledge and quality customer service.
  • Assist customers with purchasing needs through product knowledge.
  • Executed merchandising planograms, involving vendor specific product knowledge and placement.
  • Train new and existing Team Members on retail excellence, merchandising, product knowledge through various platforms.

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42. Personnel Functions

low Demand
Here's how Personnel Functions is used in Store Team Leader jobs:
  • Directed all merchandising, operational, and personnel functions, fulfilling all necessary managerial tasks to maintain efficiency.
  • Direct all merchandising, operational and personnel functions.
  • Uphold the quality and productivity of every aspect of the store Direct all merchandising, operational, and personnel functions
  • Promote diversity& inclusion and direct all personnel functions.

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43. Financial Performance

low Demand
Here's how Financial Performance is used in Store Team Leader jobs:
  • Delivered strong financial performance that meet and exceeded budget expectations.
  • Push sales and drive financial performance of the store.
  • Assisted in the improvement of retail standards and overall store conditions Worked with department Specialist to improve overall store financial performance
  • Drive sales and financial performance of the facility by managing associates, providing customer service and directing daily merchandising and operations.
  • Assisted the store manager in regular store-level financial performance discussions including developing budgets, meeting sales goals and managing expenses.
  • Interpret, analyze and explain financial data, ensuring budgets and financial performance are aligned with business strategic requirements.

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44. High Volume

low Demand
Here's how High Volume is used in Store Team Leader jobs:
  • Progressed through multiple team and departmental leadership roles at high volume locations throughout the greater New York City region.
  • Managed health & safety and security operations in a high volume location with over 200 employees.
  • Played a key role in helping team meet merchandising challenges in a high volume store.
  • Examine high volume of merchandise to verify correct pricing and display.
  • Handled high volume sales, credit cards and cash.
  • Store manager of high volume GM Targets.
  • Implemented policies, procedures, and operating performance standards for high volume Jo-Ann Fabriclocation, beginning in 2013.
  • Executed sales/marketing programs in a high volume store generating over $40 million in annual revenue.

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45. Profitable Sales

low Demand
Here's how Profitable Sales is used in Store Team Leader jobs:
  • Delivered consistent profitable results in a downward economic cycle through maximizing profitable sales strategies and minimizing shortage as well as expenses.
  • Trained and developed department managers on identifying items that drove profitable sales.
  • Lead 4+ Executive Team Leaders and 100+ team members to drive profitable sales via Amazing guest experiences.
  • Led team and developed processes that drive profitable sales and a customer-focused environment.
  • Key Responsibilities: o Lead and drive a profitable sales culture and performance by coaching and developing business owners.
  • Stimulated profitable sales by executing merchandising plans, advertisement and sale displays.

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46. Company Initiatives

low Demand
Here's how Company Initiatives is used in Store Team Leader jobs:
  • Supported and implemented company initiatives to achieve performance, quality and safety metrics.
  • Communicated and implemented company initiatives throughout the store and district.
  • Selected to pilot new company initiatives and innovations.
  • Store Managers attend an annual Leadership Conference in Orlando FL to introduce new company initiatives and further train on targeted topics.
  • Implement all company initiatives including special promotions, safety programs, and shrink awareness / prevention.
  • Conducted interventions across 10 stores training leaders and departments on the implementation of new company initiatives.

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47. Market Share

low Demand
Here's how Market Share is used in Store Team Leader jobs:
  • Work to attain maximum profits, sales, return on investment, market share, customer goodwill and employee satisfaction.
  • Ensured maximum profits, sales, return on investment, market share, guest goodwill and team member satisfaction.
  • Identified and translated vision into effective business practices and processes to exceed sales and grow our market share.
  • Captured 29% of the market share for RedCards credit card through innovative customer engagement.
  • Captured and maintained #1 sales comps and consistent market share.
  • Increased regional market share by 80% within 3 months.

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48. Controllable Expenses

low Demand
Here's how Controllable Expenses is used in Store Team Leader jobs:
  • Led team through an accident-free $4 million US store remodel while simultaneously meeting budget for sales and all controllable expenses.
  • Strengthened business performance and continuously improved sales, margins, and controllable expenses.
  • Gross margin of over 33% while making controllable expenses.
  • Earned Top 5 in North America for controllable expenses.
  • Transcended company non-payroll controllable expenses by $15,000.
  • Exceeded overall controllable expenses and profit goals.
  • Store Team Leader Exceeded overall controllable expenses and profit goals.

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49. Product Returns

low Demand
Here's how Product Returns is used in Store Team Leader jobs:
  • Inspected product returns by vendors and employees to minimize theft Provided training to employees as needed to ensure proper handling procedures.
  • Complete product returns, transaction voids, customer refunds, cash drops to the safe.
  • Handle product returns, monitor pricing of store inventory and pay in store bills.
  • Completed product returns and refunds.
  • Complete product returns Price store inventory Open and close store when management is unavailable
  • Develop leadership abilities and directly assist store management * Assist with product returns *Catalog and price store inventory *Opening and closing procedures

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50. Staff Members

low Demand
Here's how Staff Members is used in Store Team Leader jobs:
  • Coached and mentored 125 staff members by offering constructive feedback and taking interest in their long-term career growth.
  • Consider an expert in hiring and training employees and staff members' on different functions within store facilities.
  • Transitioned schedules of 80 staff members for truck unloading process with no interruption to guest service.
  • Promoted more than 150 managerial staff members to higher-ranking assignments.
  • Promoted 4 Executive Staff members to the next level.
  • Moved through under performing ETL staff members.
  • Acted as a resource for other staff members and enforced all company approved policies and procedures.
  • Managed retail location with over $1.9M annual revenues supervising 8 full/part time staff members.
  • Delegate Task to team members and ensure task are done properly Update Promos and Signs/posters Training new staff members

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20 Most Common Skill for a Store Team Leader

Customer Service20.6%
Payroll Goals9.7%
Merchandise Presentation7.5%
Retail Store6.7%
Financial Statements6.6%
Sales Goals6.2%
Food Safety5.4%
Total Store Operations5.2%

Typical Skill-Sets Required For A Store Team Leader

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
16.2%
16.2%
2
2
Payroll Goals
Payroll Goals
7.6%
7.6%
3
3
Merchandise Presentation
Merchandise Presentation
5.9%
5.9%
4
4
Retail Store
Retail Store
5.3%
5.3%
5
5
Financial Statements
Financial Statements
5.2%
5.2%
6
6
Sales Goals
Sales Goals
4.9%
4.9%
7
7
Food Safety
Food Safety
4.2%
4.2%
8
8
Total Store Operations
Total Store Operations
4.1%
4.1%
9
9
Inventory Control
Inventory Control
3.4%
3.4%
10
10
Loss Prevention
Loss Prevention
3.3%
3.3%
11
11
Sales Floor
Sales Floor
3.2%
3.2%
12
12
Guest Satisfaction
Guest Satisfaction
2.2%
2.2%
13
13
Logistics
Logistics
2.2%
2.2%
14
14
Annual Sales
Annual Sales
2.1%
2.1%
15
15
Photo Lab
Photo Lab
1.7%
1.7%
16
16
Inventory Management
Inventory Management
1.7%
1.7%
17
17
Daily Operations
Daily Operations
1.6%
1.6%
18
18
Company Standards
Company Standards
1.4%
1.4%
19
19
Entire Store
Entire Store
1.3%
1.3%
20
20
Customer Complaints
Customer Complaints
1.2%
1.2%
21
21
Direct Reports
Direct Reports
1.2%
1.2%
22
22
Store Opening
Store Opening
1.2%
1.2%
23
23
Human Resources
Human Resources
1.2%
1.2%
24
24
Performance Reviews
Performance Reviews
1.1%
1.1%
25
25
STL
STL
1%
1%
26
26
Revenue Growth
Revenue Growth
0.9%
0.9%
27
27
Bank Deposits
Bank Deposits
0.9%
0.9%
28
28
POS
POS
0.8%
0.8%
29
29
Store Performance
Store Performance
0.8%
0.8%
30
30
Succession Planning
Succession Planning
0.8%
0.8%
31
31
Performance Management
Performance Management
0.8%
0.8%
32
32
Walgreens
Walgreens
0.7%
0.7%
33
33
Cycle Counts
Cycle Counts
0.7%
0.7%
34
34
YTD
YTD
0.6%
0.6%
35
35
Company Policies
Company Policies
0.6%
0.6%
36
36
Company Goals
Company Goals
0.6%
0.6%
37
37
Store Leadership
Store Leadership
0.6%
0.6%
38
38
Freight Flow
Freight Flow
0.6%
0.6%
39
39
Dollar Store
Dollar Store
0.6%
0.6%
40
40
Financial Goals
Financial Goals
0.6%
0.6%
41
41
Product Knowledge
Product Knowledge
0.6%
0.6%
42
42
Personnel Functions
Personnel Functions
0.5%
0.5%
43
43
Financial Performance
Financial Performance
0.5%
0.5%
44
44
High Volume
High Volume
0.5%
0.5%
45
45
Profitable Sales
Profitable Sales
0.5%
0.5%
46
46
Company Initiatives
Company Initiatives
0.5%
0.5%
47
47
Market Share
Market Share
0.5%
0.5%
48
48
Controllable Expenses
Controllable Expenses
0.5%
0.5%
49
49
Product Returns
Product Returns
0.5%
0.5%
50
50
Staff Members
Staff Members
0.5%
0.5%

51,175 Store Team Leader Jobs

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