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Become A Store Worker

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Working As A Store Worker

  • Performing for or Working Directly with the Public
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Establishing and Maintaining Interpersonal Relationships
  • Outdoors/walking/standing

  • Repetitive

  • $20,776

    Average Salary

What Does A Store Worker Do

Cashiers process payments from customers purchasing goods and services.

Duties

Cashiers typically do the following:

  • Greet customers
  • Scan or register customers’ purchases
  • Accept payments from customers and give change and receipts
  • Bag or wrap customers’ purchases
  • Process returns and exchanges of merchandise
  • Answer customers’ questions and provide information about store policies
  • Help customers sign up for store rewards programs or credit cards
  • Count the money in their register at the beginning and end of each shift

In some establishments, cashiers have to check the age of their customers when selling age-restricted products, such as alcohol and tobacco. Some cashiers may have duties not directly related to sales and customer service, such as mopping floors, taking out the trash, and other custodial tasks. Others may stock shelves or mark prices on items.

Cashiers use scanners, registers, or calculators to process payments and returns or exchanges of merchandise.

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How To Become A Store Worker

Cashiers are trained on the job. There are no formal education requirements to become a cashier.

Education

Although most jobs for cashiers have no specific education requirements, some employers may prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.

Training

Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.

Advancement

Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers.

Important Qualities

Communication skills. Cashiers must pay attention to customers’ questions and explain pricing.

Customer-service skills. Cashiers must be courteous and friendly when helping customers.

Dexterity. Cashiers use their hands to operate registers and scan purchases.

Integrity. Cashiers must calculate payments accurately and be trusted to process customers’ financial information.

Patience. Cashiers must be able to remain calm when interacting with customers.

Physical stamina. Cashiers stand for long periods.

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Store Worker Demographics

Gender

Male

55.5%

Female

43.3%

Unknown

1.2%
Ethnicity

White

59.8%

Hispanic or Latino

18.0%

Black or African American

11.5%

Asian

7.0%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

57.5%

German

12.5%

French

10.0%

Carrier

7.5%

Portuguese

2.5%

Vietnamese

2.5%

Armenian

2.5%

Russian

2.5%

Polish

2.5%
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Store Worker Education

Schools

University of Maryland - University College

11.3%

University of Phoenix

10.3%

Community College of the Air Force

7.2%

Central Texas College

7.2%

University of Texas at El Paso

6.2%

Old Dominion University

5.2%

Michigan State University

4.1%

Ashford University

4.1%

Troy University

4.1%

Campbell University

4.1%

Liberty University

4.1%

American InterContinental University

4.1%

Thomas Nelson Community College

4.1%

Northern Virginia Community College

4.1%

Weber State University

4.1%

Columbia Southern University

3.1%

Park University

3.1%

Northwest Florida State College

3.1%

San Diego Mesa College

3.1%

Rose State College

3.1%
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Majors

Business

24.7%

Criminal Justice

10.2%

General Studies

9.6%

Psychology

6.2%

Accounting

4.9%

Computer Science

4.6%

Nursing

4.0%

Management

4.0%

Health Care Administration

3.4%

Liberal Arts

3.1%

Sociology

3.1%

Finance

2.8%

Human Resources Management

2.8%

History

2.8%

Electrical Engineering

2.5%

Biology

2.5%

Supply Chain Management

2.5%

Education

2.2%

English

2.2%

Communication

2.2%
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Degrees

Other

35.8%

Bachelors

35.5%

Associate

15.8%

Masters

4.6%

Certificate

4.6%

Diploma

2.5%

License

0.7%

Doctorate

0.7%
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How Would You Rate The Salary Of a Store Worker?

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Top Skills for A Store Worker

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  1. Customer Service
  2. Pallet Jack
  3. Commissary
You can check out examples of real life uses of top skills on resumes here:
  • Delivered exceptional customer service handling special request orders for consumers.
  • Organized warehouse using electric operated pallet jacks and forklifts.
  • Performed rotational assignment within all departments and determined proper display areas within the commissary for merchandise.
  • Weigh and Package meat and replenish store shelves when required.
  • Checked shelves or other display areas, making sure adequate amounts of products were stocked.

How Would You Rate Working As a Store Worker?

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Top Store Worker Employers

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Jobs From Top Store Worker Employers

Store Worker Videos

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