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Store worker skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical store worker skills. We ranked the top skills for store workers based on the percentage of resumes they appeared on. For example, 17.1% of store worker resumes contained safety rules as a skill. Continue reading to find out what skills a store worker needs to be successful in the workplace.

15 store worker skills for your resume and career

1. Safety Rules

Principles or regulations that ensure the protection of people, objects, or the environment are called safety rules. These rules can be governing actions, devices, or procedures that help in minimizing the risks of loss, injury, or damage.

Here's how store workers use safety rules:
  • Assure that safety equipment is worn and observe all safety rules and regulations.
  • Followed applicable safety rules in performance of duties.

2. Strong Work Ethic

Here's how store workers use strong work ethic:
  • Demonstrated leadership and a strong work ethic.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how store workers use customer service:
  • Provided superior customer service by answering questions, and resolving customer complaints.
  • Provide excellent customer service by assisting locate merchandise and suggesting additional items.

4. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how store workers use stock shelves:
  • Replenished sold out stock with incoming items by obtaining stock from warehouse area and transporting to restock shelves and display area.
  • Stock shelves in accordance with placement of goods layout, load and unload trucks with merchandise.

5. Basic Math

Here's how store workers use basic math:
  • Use basic math to add and subtract change.
  • Cash Management and Basic Math skills .

6. Commissary

Here's how store workers use commissary:
  • Performed rotational assignment within all departments and determined proper display areas within the commissary for merchandise.
  • Unloaded all incoming commissary deliveries and ensured proper placement of stock in the commissary warehouse.

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7. Pallets

Here's how store workers use pallets:
  • Organized warehouse using electric operated pallet jacks and forklifts.
  • Used electric hydraulic/hand-operated pallet jacks.

8. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how store workers use sales floor:
  • Handle product for ten departments, which included moving product to sales floor as requested assist in stocking the sales floor.
  • Ensured that merchandise on sales floor remained presentable, and shelves were stocked at the best of my ability for patrons.

9. Computer System

Here's how store workers use computer system:
  • Operated a complex computer system that was responsible for calculating/marking prices by determining weight of merchandise.
  • Input necessary data in computer systems for storage locations Receive and inspected university equipment.

10. Cleanliness

Here's how store workers use cleanliness:
  • Maintained cleanliness and overall sanitation of the department.
  • Maintained the upkeep of cleanliness with order and neatness of displays throughout the outlet.

11. Retail Store

Here's how store workers use retail store:
  • Organized retail store products and supplies, placed clothing on racks and stationed furniture items for distribution to public.
  • Worked retail at a small local Tacoma retail store during the summer, and partially during school.

12. Store Merchandise

Here's how store workers use store merchandise:
  • Unload incoming stock, transport to warehouse storage location and store merchandise.
  • Ordered store merchandise, stocked product, and rotated merchandise by date.

13. Customer Complaints

Here's how store workers use customer complaints:
  • Provided guidance and conflict resolution to customer complaints.
  • Answered questions and assisted customer complaints with resolutions or referred to supervisor.

14. Safety Regulations

Here's how store workers use safety regulations:
  • Carry out heavy cleaning tasks and follow all health safety regulations
  • Adhere to safety regulations and report any discrepancies.

15. Cash Registers

Here's how store workers use cash registers:
  • Reconciled safes and cash registers, send deposit drops to the bank and completed various forms for bookkeeping.
  • Operated cash registers and submitted special orders received daily using a telex machine.
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List of store worker skills to add to your resume

Store worker skills

The most important skills for a store worker resume and required skills for a store worker to have include:

  • Safety Rules
  • Strong Work Ethic
  • Customer Service
  • Stock Shelves
  • Basic Math
  • Commissary
  • Pallets
  • Sales Floor
  • Computer System
  • Cleanliness
  • Retail Store
  • Store Merchandise
  • Customer Complaints
  • Safety Regulations
  • Cash Registers
  • Deca
  • Stock Merchandise
  • Inventory Control
  • POS
  • Out-of-Date Merchandise
  • Groceries
  • Expiration Dates
  • Food Preparation
  • Display Cases
  • Customer Orders
  • Delivery Truck
  • Fifo
  • Pleasant Shopping
  • Hand Trucks
  • UPC
  • MHE
  • Stock Room
  • Inventory Data
  • Cash Drawers
  • Product Identification
  • Financial Transactions
  • Display Counter
  • Unload Trucks
  • Store Products
  • Merchandise Selection

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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