What does a store worker do?
A store worker maintains the daily material concerns of a store. They show hospitality to customers and provide assistance in finding products. They also maintain their store by stocking the shelves, maintaining organization, and cleaning. They may also be responsible for ringing up purchases.
Store worker responsibilities
Here are examples of responsibilities from real store worker resumes:
- Utilize the POS system for accurate inventory.
- Perform first-in, first-out (FIFO) procedures in merchandise storing coolers.
- Use cardboard baler, electric hydraulic/hand-operate pallet jacks, weigh scale, POS.
- Process debit, credit, checks, WIC, and food stamp transactions.
- Ensure product are properly store using FIFO method to prevent loss to the government.
- Reconcile cash, checks, money orders, WIC, ATM debits and credit card transactions.
- Help customers locate items in the store, bag groceries, and help them to their vehicle.
- Bag customer groceries into bags (paper/plastic bags) of which customers request; load groceries into vehicles of customers.
- Maintain cleanliness and overall sanitation of the department.
- Maintain cleanliness and housekeeping of a particular area.
- Receive and order merchandises utilizing an automate system with DECA.
- Stock and warehouse merchandises in accordance with DECA regulatory guidelines.
- Used electric hydraulic/hand-operate pallet jacks.
- Organize warehouse using electric operate pallet jacks and forklifts.
- Unload all incoming commissary deliveries and ensure proper placement of stock in the commissary warehouse.
Store worker skills and personality traits
We calculated that 17% of Store Workers are proficient in Safety Rules, Strong Work Ethic, and Customer Service. They’re also known for soft skills such as Hand-eye coordination, Listening skills, and Physical strength.
We break down the percentage of Store Workers that have these skills listed on their resume here:
- Safety Rules, 17%
Assure that safety equipment is worn and observe all safety rules and regulations.
- Strong Work Ethic, 17%
Demonstrated leadership and a strong work ethic.
- Customer Service, 16%
Provided superior customer service by answering questions, and resolving customer complaints.
- Stock Shelves, 12%
Replenished sold out stock with incoming items by obtaining stock from warehouse area and transporting to restock shelves and display area.
- Basic Math, 9%
Use basic math to add and subtract change.
- Commissary, 5%
Performed rotational assignment within all departments and determined proper display areas within the commissary for merchandise.
"safety rules," "strong work ethic," and "customer service" are among the most common skills that store workers use at work. You can find even more store worker responsibilities below, including:
Hand-eye coordination. One of the key soft skills for a store worker to have is hand-eye coordination. You can see how this relates to what store workers do because "most hand laborers and material movers use their arms and hands to manipulate objects or move objects into specific positions." Additionally, a store worker resume shows how store workers use hand-eye coordination: "inventory organization, marketing strategies, event coordination, product specialist, customer relations, deliveries, internal affairs. "
Listening skills. Another essential skill to perform store worker duties is listening skills. Store workers responsibilities require that "hand laborers and material movers follow instructions that a supervisor gives them." Store workers also use listening skills in their role according to a real resume snippet: "provided highly effective customer service by actively listening to concerns and offering appropriate feedback to unsatisfied customers. "
Physical strength. This is an important skill for store workers to perform their duties. For an example of how store worker responsibilities depend on this skill, consider that "some hand laborers and material movers must be able to lift and carry heavy objects." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a store worker: "established a physical presence at the accounts and made adjustments to ensure customer service is consistently high. ".
Customer-service skills. store worker responsibilities often require "customer-service skills." The duties that rely on this skill are shown by the fact that "hand laborers and material movers who work with the public, such as grocery baggers or carwash attendants, must be pleasant and courteous to customers." This resume example shows what store workers do with customer-service skills on a typical day: "provided customer satisfaction with a speedy and pleasant shopping experience. "
The three companies that hire the most store workers are:
- 7-Eleven1,979 store workers jobs
- Thorntons177 store workers jobs
- Circle K23 store workers jobs
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Compare different store workers
Store worker vs. Assembler/material handler
Material handlers are responsible for moving products, storing items, and managing supplies to proper shelf categories. A material handler also documents deliveries and ensures that all items for shipment are correct and free of any damage. Material handlers must also be a fast-learner to operate various warehouse equipment that would make the task more efficient and less time-consuming. A material handler must also check all the incoming deliveries to validate all purchases made. Material handlers must be able to analyze sheet orders and prepare the correct merchandise the client needs.
While similarities exist, there are also some differences between store workers and assembler/material handler. For instance, store worker responsibilities require skills such as "strong work ethic," "work ethic," "customer service," and "stock shelves." Whereas a assembler/material handler is skilled in "line assembly," "safety procedures," "electric pallet jack," and "rf." This is part of what separates the two careers.
Assembler/material handlers really shine in the automotive industry with an average salary of $36,778. Comparatively, store workers tend to make the most money in the retail industry with an average salary of $30,421.assembler/material handlers tend to reach similar levels of education than store workers. In fact, assembler/material handlers are 0.4% less likely to graduate with a Master's Degree and 0.6% less likely to have a Doctoral Degree.Store worker vs. Film crew
A loader's responsibilities regularly involve manual work such as lifting and transporting objects to vehicles like trucks and vans. The tasks of a loader may also include operating various kinds of machines, maintain accurate documentation and inventory, sort and organize goods while examining their quality and quantity, and devise strategies on how to expand space capacity. A loader also needs to coordinate with staff at all times, and report to managers or supervisors should there be any issues or inconsistencies.
Each career also uses different skills, according to real store worker resumes. While store worker responsibilities can utilize skills like "safety rules," "strong work ethic," "work ethic," and "stock shelves," film crews use skills like "ticket sales," "excellent guest," "food orders," and "ticket booth."
Average education levels between the two professions vary. Film crews tend to reach similar levels of education than store workers. In fact, they're 0.3% more likely to graduate with a Master's Degree and 0.6% less likely to earn a Doctoral Degree.Store worker vs. Material handler
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from store worker resumes include skills like "strong work ethic," "stock shelves," "commissary," and "sales floor," whereas a material handler is more likely to list skills in "forklifts," "math," "hand tools," and "shipping receiving. "
Material handlers make a very good living in the automotive industry with an average annual salary of $36,166. On the other hand, store workers are paid the highest salary in the retail industry, with average annual pay of $30,421.Most material handlers achieve a similar degree level compared to store workers. For example, they're 0.3% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Store worker vs. Loader/unloader
Types of store worker
Updated January 8, 2025
