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How to hire a stores supervisor

Stores supervisor hiring summary. Here are some key points about hiring stores supervisors in the United States:

  • There are currently 14,736 stores supervisors in the US, as well as 286,651 job openings.
  • Stores supervisors are in the highest demand in New York, NY, with 21 current job openings.
  • The median cost to hire a stores supervisor is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new stores supervisor to become settled and show total productivity levels at work.

How to hire a stores supervisor, step by step

To hire a stores supervisor, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a stores supervisor:

Here's a step-by-step stores supervisor hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a stores supervisor job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new stores supervisor
  • Step 8: Go through the hiring process checklist

What does a stores supervisor do?

Store or retail supervisors are management professionals who are responsible for managing a team of staff members to ensure the smooth operation of a retail store. These supervisors are required to arrive early at the store so that they can open the store and disable the alarm system as well as prepare the cash registers. They must maintain inventory level and order new products when necessary while keeping records of every product available in their backroom. Store supervisors must also act as a customer service agent to help customers enjoy their experience in the store.

Learn more about the specifics of what a stores supervisor does
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  1. Identify your hiring needs

    Before you post your stores supervisor job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a stores supervisor for hire on a part-time basis or as a contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    A stores supervisor's background is also an important factor in determining whether they'll be a good fit for the position. For example, stores supervisors from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

    This list presents stores supervisor salaries for various positions.

    Type of Stores SupervisorDescriptionHourly rate
    Stores Supervisor$12-20
    Co-ManagerA co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules... Show more$16-57
    Department ManagerDepartment managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources... Show more$18-55
  2. Create an ideal candidate profile

    Common skills:
    • Sales Floor
    • Ladders
    • Store Management
    • Cash Handling
    • Store Operations
    • Customer Service
    • Payroll
    • Store Sales
    • Bank Deposits
    • Quality Customer Service
    • Sales Targets
    • POS
    • Hire Training
    • Cleanliness
    Check all skills
    Responsibilities:
    • Manage the daily task of a retail pet store, delivering great customer services and increase net sales.
    • Assist in maintaining department staffing levels to ensure scheduling and service requirements are achieved while maintaining payroll objectives.
    • Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
    • Handle customer transactions on POS along with getting change for all register and cash room.
    • Maintain store cleanliness and ensure compliance with safety regulations.
    • Exercise cleanliness and raise awareness of cleanliness and encourage safety generate work areas.
    More stores supervisor duties
  3. Make a budget

    Including a salary range in the stores supervisor job description is a good way to get more applicants. A stores supervisor salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

    For example, the average salary for a stores supervisor in Montana may be lower than in Rhode Island, and an entry-level engineer typically earns less than a senior-level stores supervisor. Additionally, a stores supervisor with lots of experience in the field may command a higher salary as a result.

    Average stores supervisor salary

    $16.37hourly

    $34,046 yearly

    Entry-level stores supervisor salary
    $26,000 yearly salary
    Updated December 18, 2025

    Average stores supervisor salary by state

    RankStateAvg. salaryHourly rate
    1Rhode Island$53,220$26
    2Massachusetts$41,339$20
    3New Jersey$40,441$19
    4New York$39,468$19
    5District of Columbia$37,996$18
    6Connecticut$36,538$18
    7Minnesota$36,326$17
    8New Hampshire$35,727$17
    9Colorado$35,316$17
    10California$35,305$17
    11Pennsylvania$34,621$17
    12Oregon$34,223$16
    13Virginia$33,541$16
    14Illinois$33,339$16
    15North Carolina$32,840$16
    16Texas$32,805$16
    17Georgia$32,582$16
    18Arizona$32,525$16
    19Nevada$32,416$16
    20Wisconsin$31,503$15

    Average stores supervisor salary by company

    RankCompanyAverage salaryHourly rateJob openings
    1Nestlé$44,277$21.296
    2Carrabba's$43,982$21.15
    3EVRAZ North America$41,251$19.83
    4Carhartt$39,319$18.906
    5Missouri State University$39,196$18.841
    6City of Baltimore$38,791$18.651
    7Lucky Brand$38,731$18.6259
    8Conn's$38,560$18.54
    9Management Consulting$38,202$18.372
    10Lunds & Byerlys$37,665$18.115
    11Army and Air Force Exchange Service$37,409$17.994
    12Sodexo Management, Inc.$37,380$17.9765
    13Kering Americas Inc$37,292$17.936
    14Marine Layer$37,183$17.888
    15Jackson Hewitt$37,086$17.8352
    16Delta Sonic$36,892$17.74
    17Total Wine & More$36,624$17.6128
    18Univ Of Colorado-Colorado Spgs$36,495$17.55
    19Rally Stores$36,381$17.492
    20Hudson Group$36,270$17.44
  4. Writing a stores supervisor job description

    A good stores supervisor job description should include a few things:

    • Summary of the role
    • List of responsibilities
    • Required skills and experience

    Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a stores supervisor job description:

    Stores supervisor job description example

    • Competitive pay & benefits
    • No late evening or overnight shifts
    • 20% employee discount & special shopping events
    • Strong team members with a positive attitude
    • Work for a GOOD cause!
    Goodwill of Ashland, WI is looking for a talented individual who is motivated to work! The ideal candidate is someone who has open availability and can work on the weekends.


    Full time

    Job Description:

    The Store Supervisor is responsible for the day-to-day management of the store including: supervision of assigned staff and clients, customer service, merchandising, production, reports, security of money and goods and housekeeping.

    Qualifications:

    Education: High school diploma with sales management experience acceptable.

    Experience: Previous retail/cashier experience desirable. Minimum two years' management experience in sales preferred. Minimum two years' supervisory experience required.

    Other: Outgoing personality for customer service. Capable of performing medium work.

    Essential Job Functions:

    1. Oversee all basic store operations including supervising assigned staff, enforcing store and agency policies, handling customer needs and complaints, and managing sales and production areas.

    2. Monitor and maintain acceptable customer service in the retail sales areas and donation drop-off area.

    3. Monitor merchandise flow, seeing that new stock is put out on the sales floor daily and old stock is pulled as incoming goods allow. Relay changes or special needs to the Goods Manager. Goodwill Industries, Inc. is an Equal Opportunity Employer committed to creating a diverse workforce.

    Goodwill Industries, Inc. will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.


    All positions are subject to a background check.

  5. Post your job

    To find the right stores supervisor for your business, consider trying out a few different recruiting strategies:

    • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
    • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with stores supervisors they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit stores supervisors who meet your education requirements.
    • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.
    Post your job online:
    • Post your stores supervisor job on Zippia to find and recruit stores supervisor candidates who meet your exact specifications.
    • Use field-specific websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
    • Post a job on free websites.
  6. Interview candidates

    To successfully recruit stores supervisors, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

    You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  7. Send a job offer and onboard your new stores supervisor

    Once you've decided on a perfect stores supervisor candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

    Once that's done, you can draft an onboarding schedule for the new stores supervisor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

  8. Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire a stores supervisor?

Before you start to hire stores supervisors, it pays to consider both the one-off costs like recruitment, job promotion, and onboarding, as well as the ongoing costs of an employee's salary and benefits. While most companies that hire stores supervisors pay close attention to the initial cost of hiring, ongoing costs are much more significant in the long run.

The median annual salary for stores supervisors is $34,046 in the US. However, the cost of stores supervisor hiring can vary a lot depending on location. Additionally, hiring a stores supervisor for contract work or on a per-project basis typically costs between $12 and $20 an hour.

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