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Stores supervisor skills for your resume and career

Updated January 8, 2025
4 min read
Stores supervisor example skills
Below we've compiled a list of the most critical stores supervisor skills. We ranked the top skills for stores supervisors based on the percentage of resumes they appeared on. For example, 10.4% of stores supervisor resumes contained sales floor as a skill. Continue reading to find out what skills a stores supervisor needs to be successful in the workplace.

15 stores supervisor skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how stores supervisors use sales floor:
  • Ensured the product offered in the store was made available to customers by assisting with deliveries and replenished the sales floor.
  • Managed and directed 12 employees on the daily operations of a $1 mil + hardware store on sales floor.

2. Ladders

Here's how stores supervisors use ladders:
  • Gained transitional knowledge and skilled at working heavy machinery including forklifts, electric ladders, order pickers and electric pallet jack.

3. Store Management

Here's how stores supervisors use store management:
  • Worked in partnership with store management to ensure operational excellence and reduce exposure to theft, through assessments and associate training/awareness.
  • Monitored sales staff performance communicating areas of improvement and areas of strength to Store Management during leadership meetings.

4. Cash Handling

Here's how stores supervisors use cash handling:
  • Cash Handling-Complete accountability for all money and assets that entered and/or exited the restaurant.
  • Reconcile safe/deposit funds/cash handling and banking duties.

5. Store Operations

Here's how stores supervisors use store operations:
  • Managed financial transactions with customers and balanced drawer - Supervised store operations, including customer service and inventory - Prepared smoothies
  • Coordinated and implemented store promotions and sales events with store operations, visual merchandising, and merchandise procurement associates.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how stores supervisors use customer service:
  • Provide excellent customer service while performing complex financial transactions efficiently and in a friendly, professional manner using Mainframe.
  • Provide quality customer service and operational store support along with other management team members to maintain customer satisfaction.

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7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how stores supervisors use payroll:
  • Assisted in maintaining department staffing levels to ensure scheduling and service requirements were achieved while maintaining payroll objectives.
  • Supervised and executed duties in airline parts warehouse including administrative support, payroll, clerical and logistical.

8. Store Sales

Here's how stores supervisors use store sales:
  • Directed store sales and operations while supervising employees to execute optimal performance.
  • Develop strategies and objectives toward driving store sales and profitability.

9. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how stores supervisors use bank deposits:
  • Lead cashier, bank deposits, inventory, stocking, price changes, schedule, closing, opening, the store
  • Bank deposits, prepared cash when opening store, counted draws at closing and put in safe.

10. Quality Customer Service

Here's how stores supervisors use quality customer service:
  • Deliver high quality customer Service, Oversee Employee Development, Stocking inventory and checking in deliverys.
  • Modeled quality customer service and generated repeat business by developing strong rapport with customers and exceeding their fashion expectations.

11. Sales Targets

Here's how stores supervisors use sales targets:
  • Established main objectives and sales targets for marketing team, subsequently leading to second in the district for highest revenue yield.
  • Initiated frequent development discussions, making sure team members were aware of the production and sales targets/goals.

12. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how stores supervisors use pos:
  • Create purchase orders for the Convenience Store & Dining Facility, using Point of Sale (POS) system.
  • Entered numbers of leftover product at the end of shifts in Excel and into the Aloha POS.

13. Hire Training

Here's how stores supervisors use hire training:
  • Develop employees from new hire training to sales efficient.

14. Cleanliness

Here's how stores supervisors use cleanliness:
  • Exercised cleanliness and raised awareness of cleanliness and encouraged safety generated work areas.
  • Maintained store cleanliness and ensured compliance with safety regulations.

15. Wine

Here's how stores supervisors use wine:
  • Managed 3 Supermarket & 1 C-store rep selling beer & wine, over 10 merchandisers and 1 merchandiser supervisor.
  • Assist in helping build themes and occasionally help run Grand Wine Tasting Events.
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List of stores supervisor skills to add to your resume

Stores supervisor skills

The most important skills for a stores supervisor resume and required skills for a stores supervisor to have include:

  • Sales Floor
  • Ladders
  • Store Management
  • Cash Handling
  • Store Operations
  • Customer Service
  • Payroll
  • Store Sales
  • Bank Deposits
  • Quality Customer Service
  • Sales Targets
  • POS
  • Hire Training
  • Cleanliness
  • Wine
  • Store Opening
  • PET
  • Sales Associates
  • Cycle Counts
  • Inventory Management
  • Store Procedures
  • Retail Store
  • Customer Inquiries
  • Customer Satisfaction
  • Excellent Interpersonal
  • Store Associates
  • Loss Prevention
  • Strong Customer Service
  • Inventory Control
  • Sound Judgment
  • Product Knowledge
  • Cash Management
  • Direct Reports
  • Repeat Business
  • ATM
  • HR
  • Customer Complaints
  • Financial Transactions
  • Audit Procedures
  • Customer Issues
  • Computer System
  • Credit Card
  • Employee Scheduling
  • Sales Reports
  • Customer Relations
  • Cash Drawers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.