What does a stores supervisor do?
Store or retail supervisors are management professionals who are responsible for managing a team of staff members to ensure the smooth operation of a retail store. These supervisors are required to arrive early at the store so that they can open the store and disable the alarm system as well as prepare the cash registers. They must maintain inventory level and order new products when necessary while keeping records of every product available in their backroom. Store supervisors must also act as a customer service agent to help customers enjoy their experience in the store.
Stores supervisor responsibilities
Here are examples of responsibilities from real stores supervisor resumes:
- Manage the daily task of a retail pet store, delivering great customer services and increase net sales.
- Assist in maintaining department staffing levels to ensure scheduling and service requirements are achieved while maintaining payroll objectives.
- Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
- Handle customer transactions on POS along with getting change for all register and cash room.
- Maintain store cleanliness and ensure compliance with safety regulations.
- Exercise cleanliness and raise awareness of cleanliness and encourage safety generate work areas.
- Supervise and execute duties in airline parts warehouse including administrative support, payroll, clerical and logistical.
- Utilize sales management skills and marketing initiatives to boost annual sales/profitability for this upscale residential furniture and appliance store.
- Monitor reports dealing with markdowns, accountability, shrinkage, and merchandising for department order items for management evaluation.
- Assist store leadership in effectively leading, managing and developing store and/or department operations and associates to maximize sales and profitability.
- Excel in sale goals set by home office by upselling products and offering discount cards to every customer.
Stores supervisor skills and personality traits
We calculated that 10% of Stores Supervisors are proficient in Sales Floor, Ladders, and Store Management.
We break down the percentage of Stores Supervisors that have these skills listed on their resume here:
- Sales Floor, 10%
Ensured the product offered in the store was made available to customers by assisting with deliveries and replenished the sales floor.
- Ladders, 8%
Gained transitional knowledge and skilled at working heavy machinery including forklifts, electric ladders, order pickers and electric pallet jack.
- Store Management, 7%
Worked in partnership with store management to ensure operational excellence and reduce exposure to theft, through assessments and associate training/awareness.
- Cash Handling, 7%
Cash Handling-Complete accountability for all money and assets that entered and/or exited the restaurant.
- Store Operations, 5%
Managed financial transactions with customers and balanced drawer - Supervised store operations, including customer service and inventory - Prepared smoothies
- Customer Service, 5%
Provide excellent customer service while performing complex financial transactions efficiently and in a friendly, professional manner using Mainframe.
"sales floor," "ladders," and "store management" are among the most common skills that stores supervisors use at work. You can find even more stores supervisor responsibilities below, including:
The three companies that hire the most stores supervisors are:
- Burlington1,156 stores supervisors jobs
- DSW85 stores supervisors jobs
- The Honey Baked Ham Company83 stores supervisors jobs
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Compare different stores supervisors
Stores supervisor vs. Assistant manager, sales
An assistant sales manager assists the sales manager in supervising the daily store operations. It is their responsibility to develop strategies to improve the store's profit, effectively resolve client's issues, and manage the recruitment of sales staff. They need to train and guide the sales staff to learn sales strategies to enhance their sales performance. Assistant sales managers must have strong management and leadership skills so they can do the duties of the sales managers in case of their absence. Candidates applying for the job should have excellent customer service skills and relevant experience in sales.
There are some key differences in the responsibilities of each position. For example, stores supervisor responsibilities require skills like "ladders," "store management," "cash handling," and "quality customer service." Meanwhile a typical assistant manager, sales has skills in areas such as "retail sales," "sales training," "strong analytical," and "sales process." This difference in skills reveals the differences in what each career does.
Assistant managers, sales earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $36,707. On the other hand, stores supervisors are paid more in the manufacturing industry with an average salary of $38,478.The education levels that assistant managers, sales earn slightly differ from stores supervisors. In particular, assistant managers, sales are 1.9% more likely to graduate with a Master's Degree than a stores supervisor. Additionally, they're 0.0% less likely to earn a Doctoral Degree.Stores supervisor vs. Co-manager
A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.
Each career also uses different skills, according to real stores supervisor resumes. While stores supervisor responsibilities can utilize skills like "store management," "quality customer service," "sales targets," and "hire training," co-managers use skills like "food safety," "perform routine maintenance," "drive sales," and "human resources."
On average, co-managers earn a higher salary than stores supervisors. Some industries support higher salaries in each profession. Interestingly enough, co-managers earn the most pay in the retail industry with an average salary of $64,497. Whereas stores supervisors have higher pay in the manufacturing industry, with an average salary of $38,478.co-managers earn similar levels of education than stores supervisors in general. They're 0.9% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.Stores supervisor vs. Assistant manager
An assistant manager provides assistance and support to the direct manager in ensuring that the business runs smoothly with guaranteed satisfaction. An associate manager helps organize daily projects and manages employees to make sure that tasks are being done in a timely and accurate manner. Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace. An assistant manager is also required to present practical strategies for business growth, monitor daily operations, and communicate with clients for any possible suggestions and complaints.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from stores supervisor resumes include skills like "ladders," "store management," "sales targets," and "hire training," whereas an assistant manager is more likely to list skills in "paperwork," "math," "food safety," and "leadership. "
Assistant managers earn the best pay in the finance industry, where they command an average salary of $44,622. Stores supervisors earn the highest pay from the manufacturing industry, with an average salary of $38,478.When it comes to education, assistant managers tend to earn similar degree levels compared to stores supervisors. In fact, they're 0.2% more likely to earn a Master's Degree, and 0.0% more likely to graduate with a Doctoral Degree.Stores supervisor vs. Department manager
Department managers oversee the operations of the department they are assigned to. They manage all aspects of the operation, including finance, sales, quality control, and human resources. They set department goals and the steps the team needs to take to ensure that the goals are met. Department managers are also in charge of training team members so that these team members will be able to work together harmoniously. They should also be able to keep the team's goal in sight and adjust their strategy as needed.
Types of stores supervisor
Updated January 8, 2025
