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Strategic account executive skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Jonathan Byers,
Kaustav Misra Ph.D.
Strategic account executive example skills
Below we've compiled a list of the most critical strategic account executive skills. We ranked the top skills for strategic account executives based on the percentage of resumes they appeared on. For example, 9.0% of strategic account executive resumes contained digital transformation as a skill. Continue reading to find out what skills a strategic account executive needs to be successful in the workplace.

15 strategic account executive skills for your resume and career

1. Digital Transformation

Here's how strategic account executives use digital transformation:
  • Specialize in placing Software Developers in Digital Transformation for SaleForce.com, SAP HANA & Digital Learning.

2. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how strategic account executives use cloud:
  • Tasked with growing strategic accounts and partner channel for a leading provider of security and data storage cloud solutions.
  • Designed technology solutions that encompass Telephone Networking, Cloud & Managed Services, to include Mobility and MPLS technologies.

3. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how strategic account executives use salesforce:
  • Realize and maintain current prospect/client information within designated SalesForce CRM platform.
  • Utilized SalesForce to optimize new business opportunities.

4. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how strategic account executives use account management:
  • Managed account management team assigned to each client to ensure timely problem resolution, member satisfaction and team member accountability.
  • Account Management: Generated strategic sales through cultivating relationships with high level decision makers.

5. Sales Process

Here's how strategic account executives use sales process:
  • Forged strategic alliance partner relationships during the sales process; demonstrated strong communication and negotiation skills.
  • Qualified and partnered with agencies to produce web/print content and sales process management tools for new dedicated contract carriage product line.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how strategic account executives use crm:
  • Researched, implemented and lead a company-wide roll out of a new CRM tool.
  • Created, updated and managed the CRM (Customer Relations Management) database.

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7. Digital Marketing

Here's how strategic account executives use digital marketing:
  • Supported the development of multicultural creative strategies for all marketing and communications campaigns including direct response, broadcast and digital marketing.
  • Automated digital marketing platform allowing business owners to effectively engage and track their sphere of influence to generate new referral opportunities.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how strategic account executives use customer service:
  • Supervised a staff of three customer service representatives while traveling extensively within a 26 state territory.
  • Generated new sales and provided customer service for potential and existing customers.

9. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how strategic account executives use business development:
  • Developed and delivered comprehensive portfolio analyses, profitability models and sales presentations in business development efforts.
  • Participated in Business Development activities and provided successful transitions of newly acquired accounts.

10. Enterprise Sales

Here's how strategic account executives use enterprise sales:
  • Managed a portfolio of over 50 accounts in the Enterprise Sales sector.
  • Restructured enterprise sales direction from Multilevel Marketing business to Internet based affinity marketing sales company supporting the charitable/non-profit market place.

11. Customer Relationships

Customer relationships are the interactions and efforts made by a company to improve its customer service. Customer relationships cover not just all of the essential roles performed by customer support, but also the initiatives made before and after the interaction with a customer.

Here's how strategic account executives use customer relationships:
  • Collaborate with sales management and account analysts to maximize effectiveness of deals, analyze profitability, and build customer relationships.
  • Established, built, and maintained customer relationships plus assessed competitor capabilities generally aligned to specific customers.

12. Sales Cycle

Here's how strategic account executives use sales cycle:
  • Developed success metrics at beginning of sales cycle and set expectations up front to mitigate risk.
  • Managed all technical aspects during the sales cycle as well as ensuring customer satisfaction.

13. Saas

Here's how strategic account executives use saas:
  • Location-Based SaaS solutions to enterprise organizations, including Fortune 500 accounts.
  • Specialized in high-performance software solutions, SAAS for the real estate industry and other markets.

14. Project Management

Here's how strategic account executives use project management:
  • Project management office strategy design and facilitation for multiple complex projects including business transformation/IT.
  • Build and sustain strong relationships through project management, data analysis, metric definition, strategy planning and SLA management.

15. C-Suite

C-suite alludes to the leader level chiefs inside an organization. Regular c-suite heads incorporate (CEO), (CFO), head working official (COO), and boss data official (CIO).

Here's how strategic account executives use c-suite:
  • Drive results through consultative and value based selling including C-Suite penetration at the corporate level to successfully close new business.
  • Establish and maintain contacts with C-Suite executives, Clinical executives, Director of Operations and Marketing.
top-skills

What skills help Strategic Account Executives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on strategic account executive resumes?

Jonathan ByersJonathan Byers LinkedIn profile

Assistant Director, Virginia Polytechnic Institute and State University


- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What strategic account executive skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.Kaustav Misra Ph.D. LinkedIn profile

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young strategic account executives need?

Dr. Vallari ChandnaDr. Vallari Chandna LinkedIn profile

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

What technical skills for a strategic account executive stand out to employers?

Todd Lee GoenTodd Lee Goen LinkedIn profile

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.
Do you want to know more?
Read more about what experts have to say about strategic account executive

List of strategic account executive skills to add to your resume

Strategic account executive skills

The most important skills for a strategic account executive resume and required skills for a strategic account executive to have include:

  • Digital Transformation
  • Cloud
  • Salesforce
  • Account Management
  • Sales Process
  • CRM
  • Digital Marketing
  • Customer Service
  • Business Development
  • Enterprise Sales
  • Customer Relationships
  • Sales Cycle
  • Saas
  • Project Management
  • C-Suite
  • Customer Satisfaction
  • Post Sales
  • C-Level
  • Client Facing
  • Product Knowledge
  • Client Satisfaction
  • Client Expectations
  • Sales Quota
  • Technology Solutions
  • IP
  • ROI
  • Sales Strategies
  • Client Relationships
  • Revenue Growth
  • Lead Generation
  • HR
  • Business Relationships
  • Telecommunication
  • Upselling
  • Trade Shows
  • SAE
  • Software Solutions
  • Strategic Accounts
  • Business Reviews
  • CIO
  • Sales Revenue
  • Sales Presentations
  • Professional Services

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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