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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Quincy, MA | $63,809 | $30.68 |
| 2 | New York, NY | $62,972 | $30.27 |
| 3 | New Providence, NJ | $58,048 | $27.91 |
| 4 | San Francisco, CA | $54,133 | $26.03 |
| 5 | Bloomfield, CT | $51,042 | $24.54 |
| 6 | Wilmington, DE | $50,192 | $24.13 |
| 7 | Charlotte, NC | $49,931 | $24.01 |
| 8 | San Antonio, TX | $48,976 | $23.55 |
| 9 | Philadelphia, PA | $48,570 | $23.35 |
| 10 | Tampa, FL | $45,719 | $21.98 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $111,673 | $54 | - |
| 2 | Customs Consultant | $87,856 | $42 | - |
| 3 | Customer Account Executive | $84,436 | $41 | - |
| 4 | Customer Service Senior Associate | $77,185 | $37 | - |
| 5 | Telesales Representative | $69,580 | $33 | - |
| 6 | Customer Care Consultant | $68,503 | $33 | - |
| 7 | Customer Relationship Specialist | $64,912 | $31 | - |
| 8 | Specialist | $60,409 | $29 | - |
| 9 | Brand Specialist | $59,864 | $29 | - |
| 10 | Customer Solutions Specialist | $59,428 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Yoh | $79,432 | $38 | - |
| 2 | Alpha Solutions Management | $66,386 | $32 | - |
| 3 | Techworkers | $53,824 | $26 | - |
| 4 | Platinum Solutions | $47,584 | $23 | - |
| 5 | OSC World | $45,667 | $22 | - |
| 6 | ICONMA | $45,321 | $22 | - |
| 7 | Kforce | $45,101 | $22 | 5 |
| 8 | Pyramid Consulting Group | $44,537 | $21 | - |
| 9 | Open | $44,170 | $21 | 5 |
| 10 | Hansen Technologies | $43,911 | $21 | - |
| 11 | 3i People | $42,239 | $20 | - |
| 12 | Horizon Industries, Limited | $41,497 | $20 | 2 |
| 13 | Hewitt | $41,170 | $20 | - |
| 14 | B B H, Inc | $40,875 | $20 | - |
| 15 | Rangam Consultants | $39,290 | $19 | 2 |
| 16 | Volt Information Sciences | $39,140 | $19 | - |
| 17 | Axelon Services | $39,090 | $19 | - |
| 18 | Direct Technologies, Inc. | $37,886 | $18 | - |
| 19 | US Tech Solutions | $37,433 | $18 | 45 |
| 20 | Ceridian | $34,643 | $17 | - |