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Stratix jobs - 41 jobs

  • Associate Customer Success Manager

    Stratix Corporation 4.3company rating

    Stratix Corporation job in Norcross, GA

    Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. Our passion is partnering with businesses to operationalize their mobile investments with high-value services that drive competitive differentiation. Position Summary We are seeking a local, office-based Associate Customer Success Manager to join our dynamic team in Norcross, GA. As a key contributor to Stratix's success, you will engage, retain, and empower our enterprise customers, helping them leverage our services to achieve their mobility objectives. The ideal candidate is customer-obsessed, results-driven, and eager to grow within a fast-paced, rapidly expanding company. Key Responsibilities Customer Relationships - build relationships with internal and external customers through planned and unplanned meetings/touchpoints. Our business requires Customer Success to be available when customers need us. Order Management - work with internal teams to ensure orders get booked and go out on time. Inventory Management - manage the customer's inventory/inventory thresholds, including internal transfers, replenishments and ordering of new equipment. This includes customer owned inventory as well as spare pool inventory. Lifecycle Management - work with the internal partners to ensure spare pool is at contractual levels, replacements go out per the contractual agreement with the customer etc. Problem solving - evaluate and prioritize customer issues to drive timely resolution, including ensuring they fully understand the issue, resolution, and prevention strategies. Job Requirements Bachelor's Degree (BA/BS) required. 1+ years of experience in data analysis or a customer facing role. Proficiency in Microsoft Office, with advanced Excel skills (e.g., XLOOKUP, Pivot Tables, charts/graphs). Excellent written and verbal communication skills, with an aptitude for data driven persuasion. High energy, proactive individual with a “hands-on” approach to problem solving. Exceptional time management, multitasking, and prioritization abilities. Adaptability to a fast-paced, dynamic work environment with a commitment to quality and a positive “can do” attitude. Continuous improvement mindset with a focus on customer satisfaction. Ability to work both independently and collaboratively, taking ownership and accountability for outcomes. Experience with Oracle and ServiceNow systems (preferred). Work Environment: This position is based in Norcross, GA, and requires candidates to work onsite 5 days per week. Candidates should be local to the area as this is not a remote position.
    $55k-86k yearly est. 2d ago
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  • Senior / Enterprise Field Services Account Executive

    Stratix Corporation 4.3company rating

    Stratix Corporation job in Peachtree City, GA

    Field Services (B2C and B2B) Stratix Corporation is the trusted advisor for many industry-leading global enterprises, offering the most comprehensive managed services portfolio to help companies operationalize and realize the full value of their mobile investments. Our passion is partnering with businesses to operationalize their mobile investments with high-value services that drive competitive differentiation. This Senior / Enterprise Account Executive role will be focused on the Residential & Commercial Field Services Vertical Markets reporting to the Vice President of Enterprise Sales. This individual will work in partnership with our Marketing, Partnership and Sales team to drive the go-to-market and sales execution in landing new logos. Experience in Field Services is a requirement with key contacts in major accounts. Position Summary You are a talented Sales Professional with deep knowledge of the Field-services industries. You have been solving problems ever since you can remember. You jump at the opportunity to share how you can help others succeed and are willing to put the time and effort into making sure your solutions are effective. Your attention to detail and work ethic are key to your productivity and success. You are resilient and see failure as a shining opportunity to gain experience. You do not take no for an answer. You are a solution seller, a strong networker, a hunter, and you know how to grow and expand an account. You know how to navigate a multi-level solution sale encompassing multiple personas inside of an account including coach, champion, influencer, decision maker and economic buyer. Education & Experience * Bachelor's degree in business, Technology, Supply Chain, Operations, or related field (MBA a plus). * 5-10+ years of quota‑carrying B2B sales experience selling into residential and or commercial field‑service industries. * Residential Field Services: * Home Services: HVAC, plumbing, electrical, and home services contractors * Home Installation Services: appliance installation / service, roofing, window / door Installation, broadband, cable, fiber, flooring, home remodeling, and telecom technicians * Security & Utilities: Home security & smart‑home installation providers, electric and gas utilities, cable and internet service providers. * Residential services: pest control, appliance repair, handyperson, house / carpet cleaning, pet service, lawn/yard/outdoor services, mobile glass replacement, grocery delivery, waste management/junk removal, flower delivery and others. * Commercial Field Services: * Industrial & Equipment Services: * Equipment installation, repair, and calibration * Preventive and predictive maintenance for industrial machinery * HVAC/R (heating, ventilation, AC, refrigeration) services for commercial buildings * Elevator and escalator servicing * Commercial kitchen equipment repair * Commercial Utilities, Energy, and Infrastructure: Electric grid field operations, gas, water, power line inspection and repair, smart-meter installation and maintenance, Telecom tower installation and field support. * Building & Facility Services: Commercial security, janitorial, sanitation, facility maintenance (lighting, plumbing, copier, mechanical systems, generator/power, commercial food services and delivery. * Transportation, Logistics and Fleet Services: Fleet vehicle repair, inspection, and roadside service, warehouse automation equipment servicing (conveyors, robotics) * Proven success selling mobility services, technology solutions, SaaS field service platforms, UEM/MDM, or device lifecycle services. * Demonstrated ability to build and grow business within mid‑market and enterprise multi‑location service organizations. Industry & Technical Knowledge * Deep understanding of how residential service organizations operate, including: * Technician dispatch workflows * Mobile work orders, routing, scheduling, and SLA expectations * Safety, compliance, and proof‑of‑service requirements * Inventory, parts, and tool management. * Customer experience expectations for in‑home visits * Familiarity with the tools and devices used by residential service teams: * Rugged smartphones and tablets * mPOS for payments in the home * Wearables, IoT sensors, mobile printers, and diagnostic tools * Knowledge of Field Service Management (FSM) platforms (e.g., ServiceTitan, Housecall Pro, Salesforce Field Service, IFS, ServiceMax) is highly beneficial. * Familiarity with UEM/MDM platforms: Microsoft Intune, SOTI, Workspace ONE, Samsung Knox and others. * Ability to communicate the full value of Stratix Managed Mobility Services, including: * Device sourcing, provisioning, kitting, & zero‑touch deployment * 24/7 Help Desk * Device Lifecycle Management: Depot repair, spare pool management, rapid replacement * Unified Endpoint Management (UEM/MDM) * Telecom Expense Management (TEM) * Mobile Device‑as‑a‑Service (DaaS) Sales Skills & Core Capabilities * Expertise in consultative, value‑based selling, capable of uncovering operational inefficiencies in residential field service workflows. * Strong ability to map mobility solutions to measurable outcomes such as: * First‑time fix rate improvements * Reduced technician downtime / device failures * Increased route efficiency and daily job completions * Higher customer satisfaction and lower repeat visits * Lower mobility TCO through TEM, Stratix Connectivity service offerings and lifecycle services * Experience running discovery sessions with operations, IT, and fleet/field leadership. * Ability to create compelling ROI and TCO models that quantify efficiency gains and OpEx optimization. * Strong negotiation, objection handling, and executive presentation skills. * Solution selling experience including formal training in sales methodologies such as Sandler Selling Method, Challenger, SPIN, Miller Heiman or MEDDPIC strongly preferred. * Experience selling and closing complex multi-year SaaS or Services Sales in Field Services of more than $1 Million of Annual Contract Value. * Proficient in Microsoft Outlook, Word, Excel, and Salesforce.com in addition to basic computer knowledge * Optimize personal sales productivity through effective account mapping, call planning, CRM utilization and other tools such as ZoomInfo, Apollo, and LinkedIn Navigator. Business & Strategic Acumen * Ability to assess a residential and commercial service organization's mobile maturity, pain paints, personas, use case, field service technician journey, field service workflows, and support structure. * Ability to position Stratix MMS within the context of: * Digital transformation initiatives * Workforce modernization * Customer experience enhancement * Risk mitigation, safety, and compliance. * Skilled in developing multi‑year mobility lifecycle roadmaps with customers. Communication & Relationship Building * Exceptional communication skills across technician supervisors, dispatch managers, IT directors, operations executives, and corporate leadership. * Trusted advisor by understanding day‑to‑day operational constraints of technicians and dispatchers. * Strong cross‑functional collaboration with Stratix's marketing, sales operations, project management, pre-sales engineering, operations, finance, and customer success teams. Personal Attributes * High energy, self‑starter, with strong ownership and accountability to growth targets. * Empathy and understanding for field technicians' real‑world conditions (weather, home environments, physical workload, unpredictable schedules). * Ability to travel regionally or nationally (30-50%) depending on territory. Preferred Qualifications * Previous experience selling managed mobility services specifically. * Background engaging channel partners, ISVs, or system integrators in field service ecosystems. * Experience selling to franchised or distributed field operations with 1,000 -10,000+ mobile endpoints. * Understanding of device ruggedization needs, accessory ecosystems, and mobile connectivity challenges in residential geographies. What We Offer * Uncapped potential with a competitive base salary AND uncapped commission structure * Comprehensive new hire training, development, and support led by Industry Leaders * Personalized mentorship from our Sales and Leadership team * Hardware, software, and system training from internal and external partner teams * Sales competitions (Presidents Club) and monetary spiffs to enhance your income. * A comprehensive benefits package including medical, dental, vision, life, flexible spending, 401k match, 10 paid holidays, and Flexible Time Off Policy * A team culture full of healthy competition, teamwork, and recognition - we push each other, win together, and celebrate together! Apply Now
    $75k-127k yearly est. 8d ago
  • Van Driver

    Stratix Corporation 4.3company rating

    Stratix Corporation job in Norcross, GA

    About the Role: Stratix is seeking a reliable and customer-focused Driver to join our logistics team. In this role, you'll be responsible for local deliveries and pickups using a company box truck, ensuring timely and safe transport of products between Stratix facilities and customer locations. What You'll Do: Drive a company van for daily pickups and deliveries (50-80-mile radius) Load/unload hand trucks Provide excellent customer service during deliveries and pickups Maintain accurate delivery logs and vehicle maintenance records Assist in warehouse operations when not on delivery routes Use systems like Oracle, Ship Console, and legacy shipping platforms Follow DOT, OSHA, and Stratix safety protocols What We're Looking For: 6+ months of driving experience Clean driving record (no violations in past 12 months) Ability to lift up to 50 lbs repeatedly Comfortable driving and sitting for extended periods Strong communication and teamwork skills Willingness to work in varying weather conditions Why Join Stratix? Be part of a supportive and safety-first team Gain transferable logistics and shipping skills Opportunity to grow within a dynamic organization 🕒 Schedule: Full-time | 8:30 AM - 5:00 PM 📅 Experience Level: Entry to Mid-Level (6+ months experience) 📄 Education: High school diploma or equivalent 📋 License: Valid driver's license + Clean driving record + DOT Physical required 🔗 Ready to drive your career forward? Apply now and become a key part of Stratix's delivery operations.
    $67k-94k yearly est. 3d ago
  • Post Closing Specialist - Recording

    OS National 4.7company rating

    Atlanta, GA job

    Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. Location: This role requires all job responsibilities to be performed in the office, Monday - Friday. Candidates must be based within a 50-mile commuting distance of the Duluth, Georgia office. About the Role: As an Escrow Support Specialist on the SOU Recording team, you will receive a comprehensive introduction to the post-closing process. Your responsibilities will include reviewing the executed lender and escrow documents received for closing disbursement to ensure they align with the information on the settlement statement and other details in ResWare and submitting documents to the county for recording. Attention to detail and effective communication with closers at OS National are essential for this role. What You'll Do: Reviewing and determining the accuracy of all files Scanning physical documents into Resware Submitting closing documents to the county for recording Sending executed closing documents to lender Sending recorded documents to the client and the lender Participating in learning and development activities to expand knowledge base Supporting the OSN Markets as applicable Other related duties as assigned or requested. Skills Needed: Previous experience in the closing/legal industry, reviewing and assessing a variety of real estate documents Experience working in a high-touch customer service environment, managing customer and client facing conversations Excellent verbal, written, and interpersonal communication skills Ability to work under pressure and in a time-sensitive environment Flexibility to shift focus throughout the day depending on market priorities Excellent knowledge of Microsoft Office or Google Suite products Attention to detail Organized and able to multitask Good problem-solving skills Bonus Points if: BA/BS from an accredited institution Experience with Resware Compensation: The hourly pay range for this position is $19.23 - $26.44/hr. Pay within this range depends on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific hourly range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees. #LI-LS #LI-Onsite Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
    $19.2-26.4 hourly Auto-Apply 37d ago
  • IT Support Specialist

    Comtech 4.3company rating

    Atlanta, GA job

    Role: IT Support Specialist Employment Type: Full time (W2) with benefits Workplace Type: Remote (occasional travel expected) Salary: $70,000 + per year (based on experience and qualifications) We're seeking an experienced IT Support Specialist to join our team! You will play a vital role supporting the regional IT operations and project implementations within our federal client's commercial buildings. You'll be supporting the building monitoring and control systems (BMC) and the IT infrastructure they rely on (building automation systems, advanced metering systems, physical access control systems, lighting control systems, etc.). Your support will help maximize the operational efficiency and reduce their overall building consumption to ensure their sustainability goals are met. Do you enjoy troubleshooting in a dynamic environment and being on an inter-departmental team? Then click "Apply" now! KEY RESPONSIBILITIES: Provide tier -2 technical support of building monitoring and control (BMC) devices/consoles, IT infrastructure, and general BMC application/server support, escalating as needed. Assist in the physical installation and troubleshooting of various IT devices (e.g., switches, routers, servers, workstations, laptops), as necessary. Act as IT liaison and technical point of contact for vendors, property managers, and on-site personnel. Coordinate and facilitate BMC integration/implementation projects by participating in project planning, documenting requirements related to new implementations, and responding onsite, as necessary. Survey BMC systems and network infrastructure at various buildings. Modify/develop network diagrams (using Microsoft Visio) and supporting documentation, as needed. Travel frequently within the region (Georgia and the surrounding states), as needed. KEY REQUIREMENTS: Prior experience in tier-2 IT support (remote and on-site). Hands-on experience with physical hardware, including racking, stacking, and installation of network components. Working knowledge of Microsoft Windows Desktop and Server Operating Systems. Solid understanding of networking technologies, including TCP/IP, NetBios, DHCP, WINS, DNS, and LDAP. Working knowledge of Windows IIS web services. Working knowledge of MS SQL Server. Working knowledge of server hardware and uninterrupted power supply (UPS). Experience with ServiceNow and ITIL environments. Ability to manage multiple priorities and projects simultaneously. Must be able to walk distances within large buildings/campuses and lift 25 lbs. Why work with us? Comtech is an award winning, customer-oriented, full-service IT solutions provider serving the Civilian Federal Government, the Department of Defense and other Agencies. In the finance and medical sector, Comtech offers IT solutions to help financial and healthcare organizations comply with regulatory requirements and helps them reduce cost while increasing strategic agility. Comtech has earned its reputation for excellence in service delivery through a commitment to quality. This commitment includes the establishment of the corporate position of Quality Assurance Manager, and our certified International Standards Organization (ISO) 9001:2008 Quality Management System (QMS). Comtech is actively applying the principles and practices of these standards to both our internal business practices and our contracts. Comtech LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status.
    $70k yearly 60d+ ago
  • Research Director

    Comtech 4.3company rating

    Atlanta, GA job

    Research/Lab Director Atlanta GA Full-time/C2H Job Purpose The Lab Director is responsible for developing and executing the vision and strategy of the Laboratory, in alignment with the client mission and Strategic Plan. The Director is also responsible for the overall operations and activities of the lab, including oversight and allocation of budgets, projects, and resources; management of lab senior staff and division chiefs; and interfacing with other labs, support units, and the senior leadership of client. The Director develops opportunities for sponsored contracts by maintaining stakeholder relationships and connecting researchers to potential sponsors. Key Responsibilities Develop and execute the Laboratorys strategy and vision Develop opportunities for sponsored contracts by maintaining stakeholder relationships and connecting researchers to potential sponsors Oversee laboratory budgets, projects, and resources Develop and mentor laboratory personnel and leadership Build collaborations across client, and with external organizations Establish and maintain a Lab Leadership Team that exemplifies integrity while nurturing excellence, diversity, and innovation Develop and prioritize long-range research directions in collaboration with the Lab Leadership Team Determine staffing requirements; provides for interviewing, hiring and training new employees Review financial statements, activity reports, and other performance data to measure productivity and goal achievement, and to determine areas for improvement Oversee yearly performance evaluations of all Laboratory members consistent with processes established for the Institute and managed by clients Strategic Human Resources Partners and the Talent Acquisition Team Participate in regular leadership meetings held by clients Executive Vice President of Research as well as monthly meetings with client senior leadership Required Minimum Qualifications Significant experience managing large programs for the Department of Defense, specifically in one or more of Laboratories core technical competencies: Electronic Warfare, Systems Engineering, Test & Evaluation, technology insertion, open systems architectures, Machine Learning Ops/DevSecOps/agile software development Experience engaging with a diverse sponsor base to support both existing programs and in pursuit of new awards Proven track record of leading within highly technical organizations with a broad range of experience working with the Federal and State Governments Management experience that includes: overseeing budgets, projects, and resources; staffing and personnel performance evaluations; and review of performance data to measure productivity and determine areas for improvement Leadership experience that includes: developing and executing strategy and vision; developing and maintaining stakeholder relationships; coaching and empowering personnel; and developing and prioritizing long-range research directions Strong technical background and leadership experience in national security research applications Demonstrated experience in collaborating and working across organizational boundaries Have an active Secret level security clearance Preferred Qualifications Active TS/SCI Clearance Established record of being an excellent communicator with the perspective of a servant leader Established record of innovation and familiarity across technical competencies: Electronic Warfare, Systems Engineering, Test & Evaluation, technology insertion, open systems architectures, DevSecOps and/or agile software development Experience developing and maintaining roadmaps and strategic plans Experience providing senior management oversight for a portfolio of sponsored research programs Documented examples of being a self-starter, taking on significant initiatives with little-to-no guidance, in order to improve the organization or provide value to a major project
    $75k-111k yearly est. 60d+ ago
  • Dental Cad/Cam Designer

    DCS Lab 4.5company rating

    Lawrenceville, GA job

    Job Description All-on-X / Full-Arch Exocad Designer - Lawrenceville, GA (30 miles NE of Atlanta and 45 minutes South of the Appalachian Foothills) (On-Site) About the Opportunity: A well-established and rapidly growing dental laboratory in Georgia is seeking an experienced All-on-X / Full-Arch Designer with strong Exocad skills and a solid foundation in both digital and analog workflows. This is an on-site position within a modern, high-volume lab known for its quality, collaboration, and workflow efficiency. The role requires excellent technical precision, consistency, and an understanding of implant-supported restorations from design to production. Key Responsibilities: Design and modify All-on-X and full-arch implant restorations using Exocad. Work on an average of 8-14 units per day, including design adjustments and case refinements. Collaborate closely with implant, design, and QC teams to ensure functional and aesthetic excellence. Apply analog knowledge (occlusion, morphology, function) to digital case design. Participate in continuous improvement and workflow standardization initiatives. Support hybrid and denture-related cases when needed. Qualifications: Minimum 5 years of experience in All-on-X / full-arch design. Exocad proficiency required; 3Shape experience is a plus. Strong understanding of both digital and analog workflows. Experience with denture or hybrid cases preferred. High level of attention to detail, organization, and consistency. Team-oriented, proactive, and capable of handling production goals. Compensation & Benefits: Salary: $85,000 - $125,000 per year (commensurate with experience and ability). Bonus potential for high-performing candidates. Paid vacation and holidays. Health insurance and 401(k). Continuing education opportunities for professional development. If you are a skilled Exocad designer passionate about precision and teamwork, this is an excellent opportunity to join a respected dental lab and contribute to its continued growth. Apply today to take your All-on-X expertise to the next level.
    $85k-125k yearly 14d ago
  • Manager, Agile Delivery Excellence

    Nice 4.9company rating

    Atlanta, GA job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. As the Manager, Agile Delivery Excellence, you will lead a team of Agile Coaches and partner closely with Product, Engineering, and Operational leaders across the CCaaS portfolio. Your core mission is to elevate how we plan, build, integrate, and deliver value across our cloud-native, multi-product ecosystem. You will combine hands-on coaching with delivery management to ensure high-performing teams, predictable flow, and scalable Lean-Agile practices that support the growth and complexity of our global CCaaS platform. This role is both strategic and deeply practical requiring the ability to coach mindset, influence leadership, and drive execution discipline. Key Responsibilities Leadership & Coaching Lead and develop a team of Agile Coaches supporting multiple R&D groups and cross-product value streams. Coach Directors, Engineering Managers, Product leaders, and Scrum teams to strengthen delivery maturity, collaboration, and accountability. Establish, standardize, and continuously evolve Lean-Agile ways of working across geographically distributed teams. Provide hands-on facilitation for critical sessions (backlog workshops, planning events, retros, breakdown sessions). Mentor coaches and leaders in modern coaching techniques (systems thinking, flow coaching, facilitation, conflict navigation). Delivery Excellence Drive predictable sprint/PI planning, backlog readiness, execution transparency, dependency management, and flow improvement across value streams. Create and maintain frameworks that support consistent delivery rhythms, healthy WIP limits, and high-quality engineering practices. Monitor delivery metrics (flow efficiency, predictability, cycle time, throughput, defect trends, release readiness) and partner with teams to address bottlenecks. Ensure alignment between roadmap, team capacity, and delivery commitments, balancing short-term execution with long-term sustainability. Support continuous refinement of definition-of-ready, definition-of-done, and end-to-end delivery quality gates. Change Enablement Strengthen leadership agility and team ownership through coaching, workshops, targeted interventions, and education programs. Foster a culture grounded in customer-centric value flow, measurable improvement, transparency, and psychological safety. Diagnose systemic issues and partner with cross-functional leaders to implement improvements in planning, governance, communication, and execution. Introduce practical Lean thinking and flow practices (limiting WIP, improving handoffs, optimizing value streams). Guide teams and leaders through change adoption, addressing resistance, alignment gaps, and operational friction. Qualifications Minimum 6 years of experience in Agile delivery, product/software development, or transformation roles, including coaching at scale. Preferred 10+ Experience leading Agile practices at a multi-product, cloud-native software company - CCaaS, SaaS, or large-scale enterprise platforms preferred. Proven success leading Agile Coaches and influencing senior engineering and product leadership. Deep knowledge of Scrum, Kanban, Lean, and modern flow-based delivery; familiarity with scaling patterns (e.g., SAFe, LeSS, dual-track discovery, or portfolio flow) is a plus. Strong understanding of cloud operations, multi-tenant architecture, DevOps principles, CI/CD pipelines, SLAs/SLOs, and release management in real-time customer experience domains. Demonstrated ability to facilitate complex discussions, decision-making sessions, and alignment workshops. Strong communication, facilitation, coaching, and change-leadership skills. Relevant certifications (CSM, CSP, ICP-ACC, ICP-EAT, SPC, PKT) are a plus, not required. Why This Role Exists As we continue to expand our CCaaS platform and scale our global R&D organization, this role ensures we deliver reliably, sustainably, and with clear visibility - while advancing leadership maturity, engineering discipline, and customer-centric value flow across the end-to-end lifecycle. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $77k-97k yearly est. Auto-Apply 37d ago
  • Senior Windows System Administrator

    Nice 4.9company rating

    Atlanta, GA job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. Primary Purpose Individuals within the Senior Windows System Administrator role are responsible for the operations of secure and highly available computing platforms, servers, and networks. They will maintain and contribute to the ongoing reliability, performance and support of the infrastructure. This includes monitoring the operating environments; responding to incidents, problems, and providing assistance to other teams as necessary. Senior Systems Administrators maintain Server Operating Systems, Storage, Cloud environments as well as related utilities and hardware. The ideal candidate would have good communication skills and must be able to work collaboratively with other technical colleagues. Since this is a senior role, there is an expectation that this candidate can work independently and be a self-starter. A Senior Systems Administrator would be expected to mentor other team members and help build out infrastructure operational related documentation. Major Functions/Responsibility Maintain, monitor, and support a production infrastructure environment. Works on one or more base work initiatives. Supports multiple systems or applications of medium to high complexity. Diagnoses and resolves complex hardware, software, and connectivity problems. Follows defined procedures to monitor systems and resolve issues. May participate in planning short term efforts. Reviews performance reports for infrastructure elements. Implements remediation required by audits/assessments, and documents as necessary. Analyzes and reports on operational metrics to understand performance and ensure success in process improvements. May participate in contributing to process and automation improvements by working with appropriate resources. Performs routine maintenance tasks for infrastructure systems such as backups, patching, firmware updates, etc. Maintain lab and production storage systems. Manage Mail, DNS, FTP, IIS, and Application environments Set up and maintain server system and file security Cross-train and share knowledge with team Monitor and optimize performance of infrastructure elements. Maintain documentation of servers and networking equipment. Work with vendors to troubleshoot problems and evaluate new products. Participate in the On-Call rotation. Follow the company Code of Ethics and CXone policies and procedures at all times. Communicates events to stakeholders, teams, and leadership. Education Requirement: Bachelor's degree in Computer Science, Business Information Systems, or related field or equivalent work experience required Experience Requirement: Advanced Troubleshooting Skills 4+ years working in a large production infrastructure 4+ years in Windows Server Administration 4+ years configuring server hardware and OS Excellent knowledge of Windows Domains, Active Directory, DNS, Mail, DNS Experience managing enterprise storage solutions Experience working with Management Systems and SNMP Experience working in a PCI 1 / FedRAMP compliant environment Experience managing VMware environment Experience Preferred: Experience managing HP branded servers and SAN Linux administration Experience monitoring and maintaining AWS environments. Experience monitoring and maintaining Azure environments. Experience working with PowerShell and other scripting languages About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $87k-110k yearly est. Auto-Apply 37d ago
  • RF/Radar Systems Engineer

    Comtech 4.3company rating

    Smyrna, GA job

    Contract-2-Hire Smyrna, GA Job Purpose RF/Radar Systems Engineers work with a team to perform advanced system and algorithm development using established systems engineering approaches. Based on detailed trade studies and requirements analyses, radar systems engineers develop solutions to satisfy system requirements and perform functions related to all aspects of radar system design. These functions include the development of the complete architectural design of radar systems, investigation and development of new algorithms to advance key sensor capabilities by leveraging signal processing techniques and novel waveform development, development of detailed simulations of algorithms and systems for design verification or to facilitate operational software development, the design of sensor modes that maximize sensor performance, the collection and analysis of data from laboratory or flight tests, and formal verification that the final design solution meet all system requirements. Key Responsibilities Develop requirements and direct others to perform design and theory research and lab testing tasks as task lead. Mentor others in developing methods and expertise in broad areas of design, theory, and testing as task lead. Document work of design, theory, and test in written and presentation form as team lead. Coordinate documentation inputs from team. Primary lead on the development of whitepapers and proposals in research areas of expertise. Primary lead on sponsors and potential sponsors engagement. Primary author of entire technical reports/presentations of projects, journal articles, and conference presentations. Additional Responsibilities Serve as a Subject Matter Expert in RF system development. Serve as a Subject Matter Expert in antenna design, development, and testing. Perform assessments of RF system capabilities for new RF system design, development, and fabrication. Support proposal development by developing technical content and estimating level of effort. Serve as mentor for junior and mid-level engineers. Required Minimum Qualifications 5-13 years of relevant work experience with BS (or related degree); or 3-11 years of relevant work experience with MS (or related degree); or 2+ years of relevant work experience with PhD.
    $72k-92k yearly est. 60d+ ago
  • Data Privacy and Compliance Analyst

    Comtech 4.3company rating

    Atlanta, GA job

    Job Purpose The Data Privacy and Compliance Analyst is responsible for assessing business policies, procedures, and operations to ensure the organization meets privacy requirements and government regulations for the protection of sensitive information. Privacy and Compliance Analysts manage the legal and operational risks related to sensitive and critical information assets, continuously assess business unit operations, and develop policies, procedures and user training necessary to meet or exceed privacy requirements. Key Responsibilities Assists with difficult cybersecurity questions and requests from customers. Direct sponsor engagement as required to review current and planned requirements for secure infrastructures that require compliance. Guide requirements gathering and analysis. Leads validation of security control configuration on systems, ensure all systems are configured to necessary controls, such as NIST, DFARS ************, CMMC, and other similar requirements. Articulates privacy requirements into product life-cycle including definition, requirements analysis, synthesis, cyber engineering analysis and implementation. Conducts privacy impact analyses and identify areas needing improvement and recommend necessary enhancements to achieve privacy goals. Reviews modifications to critical information systems and directs implementation of configuration changes. Mentors lower-level cybersecurity and IT professionals across the enterprise. Additional Responsibilities Reviewing new vulnerabilities identified from threat analysis sources and identify and prioritize new, high impact vulnerabilities. Identifying the impacted assets and/or application(s) at risk. Coordinate with different labs and business units in addressing plans of action and milestones. Calculate and respond to key performance indicators track mitigations to improve performance metrics. Monitor and track the progress of risk remediation activities. Collaborate with stakeholders to ensure timely and effective remediation of identified risks and issues while providing regular briefings to senior management on vulnerabilities and mitigation activities. Review and analyze vulnerability reports and liaison with business units to which they belong to track, monitor for compliance, and ensure closure. Perform as backup to the Vulnerability Manager when need to run scheduled or ad-hoc reports as well as compile reports and distribute communication related to new critical vulnerabilities. Assist in the analysis and remediation of findings discovered during scheduled internal and third-party vulnerability scans and penetration tests. Provide strategic direction to ensure alignment with the organization's overarching cybersecurity strategies and policies. Provide continuous improvement of the vulnerability management lifecycle. Required Minimum Qualifications Experience in vulnerability management. Ability to obtain a secret security clearance. Practical knowledge of security applications and technologies, as well as operating system platforms including Windows, Mac, Linux, and Networking technologies. Previous experience with vulnerability scanning, reporting, and management processes or tools. Hands on knowledge of application and infrastructure vulnerability scanning tools (e.g., Rapid7, Nessus, Qualys, Fortify, etc.) in complex or large organizations. Technical background to understand the characteristics and exploitation vectors for vulnerabilities being reported. Strong knowledge of Splunk, Tenable Nessus, APIs, Excel and Power BI Platform for data analytics. Experience with advanced Excel data manipulation and analysis including pivot tables, light macros, intermediate formulas. Previous experience in analyzing data to present relevant metrics to remediation stakeholders and leadership. Sound knowledge of common infrastructure vulnerability categorizations such as CVE, CVSS, and/or CWE. Deep understanding of cybersecurity best practices and frameworks such as NIST 800-53/171, CMMC, RMF, MITRE, ATT&CK Framework, and OWASP top 10. Risk management expertise with ability to translate technical risks for business leaders. Experience judging the priority of a vulnerability based on risk and impact. Excellent written and verbal communication skills. One or more basic cybersecurity certifications such as: Security+, CEH, CND, CySA+, CCNA-Security or equivalent. Preferred Qualifications Active Secret clearance. 9 years of experience in vulnerability management Masters degree Experience leading or managing a Vulnerability Management program. One or more advanced cybersecurity certifications such as: CISSP, CISM, CISA, CASP, GEVA, CCNP-Security or equivalent.
    $40k-59k yearly est. 60d+ ago
  • Technical Manager, Professional Services

    Nice 4.9company rating

    Remote or Atlanta, GA job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NiCE Public Safety & Justice is seeking a Technical Manager of Professional Services and Solution Delivery to lead a team of engineers and architects responsible for delivering innovative cloud-based solutions to justice and public safety organizations across North America. Your leadership will ensure successful deployments, integrations, and optimizations of our Evidencentral platform, driving customer success and operational excellence. How will you make an impact? Lead, mentor, and manage a team of Professional Services Engineers and Solution Architects. Foster collaboration, knowledge-sharing, and a culture of accountability. Develop and enforce process adherence, including documentation and verification. Escalate risks and roadblocks promptly to ensure project success. Oversee end-to-end implementation projects, ensuring timely delivery within scope and budget. Manage design, execution, and verification work tailored to customer environments. Drive operational excellence through standardized templates and best practices. Support pre-sales activities by providing technical insights and solution guidance. Collaborate with customer stakeholders to define requirements, deliverables, and success criteria. Act as a trusted advisor, ensuring solutions exceed expectations and deliver measurable value. Provide post-implementation hand-over, training, and ongoing support. Communicate project progress and risks to executive stakeholders. Have you got what it takes? Bachelor's degree in Computer Science, Information Technology, or related field (Master's preferred). 8+ years in Professional Services or technical consulting, with at least 3 years in a leadership role. Proficiency in cloud platforms such as Azure, AWS, or Google Cloud (Azure preferred). Hands-on experience with Elastic Search, SQL, and scripting/automation tools. Strong understanding of system and data workflows, including test and verification. Experience with Agile methodologies and project management tools - an advantage. Network, security, and compliance background - an advantage. Excellent communication, organizational, and interpersonal skills. Ability to obtain security clearances (CJIS); U.S. citizenship required. You will have an advantage if you have: Experience within the public safety industry Experience with cloud and AI technologies What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9285 Reporting into: Director, Client Relationship Role Type: Manager About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $64k-99k yearly est. Auto-Apply 4d ago
  • Senior Technical Account Manager

    Nice 4.9company rating

    Remote or Atlanta, GA job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? The Senior Technical Account Manager (TAM) is a trusted advisor to NiCE's customers and will provide post-implementation support ensuring alignment with the customer's priorities and NiCE's business objectives. The TAM is responsible for maintaining a strategic technical relationship across all client business units influencing tactical and strategic activities to drive service excellence for designated accounts. The TAM is required to be a subject matter expert in the NiCE Solutions deployed for their designated clients and ensure maximum value is achieved from the NiCE solution. You will play a crucial role by providing strategic technical guidance for the continuous monitoring and improvement in the Digital Evidence Management Transformation as well as providing technical best practices. Our customers rely on the evidence and associated data that we capture and manage. Your primary role is to ensure that our customers can be confident that their solution is operating reliably when ingesting, managing, and sharing digital evidence. How will you make an impact? Translate customers' technical business goals into long-term strategies that leverage NiCE's capabilities. Understand NiCE's full solution and 3 rd party integrations for designated accounts Serve as primary technical liaison between clients and internal teams, facilitating problem resolution, driving actions, and RCA/Best Practices Establish relationships and effectively communicate with key members of Customer's technical team including management personnel. Identify technical barriers to product adoption and partner with appropriate NiCE and Customer teams to optimize the customer experience and success. Develop, implement and maintain standard practices for designated accounts aligned with the Global TAM operating model. Oversee transition phase from implementation to ongoing customer support and maintenance. (documentation and report review, completed project sign-off, documented acceptance, updated internal sites with hand off materials)- Ensure post implementation adoption and success. Communicate and advocate customer's technical requirements and concerns to product management team R&D and other internal stakeholders Lead Root Cause/Best Practice sessions with Customers and internally as required As a 24x7x365 organization, on-call responsibilities may be required as well as occasional travel to customer sites. Conduct technical presentations and demonstrations Have you got what it takes? Minimum of 5 years of proven experience in a customer facing technical role, preferably in SaaS or cloud services. Outstanding communication skills, capable of engaging both technical and non-technical stakeholders. Presentation skills to present complex technical solutions to business Strong ability to use facts and data to influence decisions. Business acumen and strategic thinker Ability to prioritize and make appropriate decisions. Proven ability to meet deadlines and maintain quality standards. Ability to interact effectively with all levels of management and customers. Ability to work with minimal guidance or supervision in a time-critical environment. Ability to be flexible and quickly adapt to changing business needs and processes. Capable of creating. Interpreting, and acting oni reports, including summarizing detailed technical content for technical and non-technical audiences Knowledge of object-oriented scripting languages (C#, Python, Powershell, etc) Experience with basic querying of relational databases (Microsoft SQL) and Elastic Search Experience in data migration and/or transformation Understanding of Entra ID single-sign-on, Windows and Azure server and client technology helpful Technical knowledge in relevant technologies (AWS, Azure, GCP, APIs) Ability to obtain security clearances (CJIS). Bachelor's degree or Master's Degree is preferred What's in it for you? Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 9303 Reporting into: Team Lead, Technical Account Management Role Type: Individual Contributor About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $88k-115k yearly est. Auto-Apply 54d ago
  • Test Engineer

    Comtech 4.3company rating

    Atlanta, GA job

    Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are reinforced through our organization's externally accredited certifications, which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-1:2011 IT Service Management Systems (SMS, corporate ITIL certification), ISO 27001:2005 Information Security Management System (ISMS), and CMMI-DEV Level 3" Job Description Job Title: Software Development Test Engineer - Python Tester Job location: Atlanta, GA Duration: Long Term This software is deployed at MSOs around the world and provides management of edge devices to transport video services to millions of subscribers. The working environment is highly dynamic and fast paced. As a team development test engineer, one will work with a geographically distributed team Key Responsibilities: Work closely with architects and developers to design test plans / cases to verify new features in the product as well as ensuring existing functionality is not adversely impacted. Debugging and trouble-shooting complex system that interact with components (software and hardware) developed by other teams or vendors. Support internal and external customers for system level issues such as configuration, installation and engaging development when needed. Understanding of communications protocols. Execute assigned tasks in a timely & efficient manner. Effectively communicate status, metrics and issues on a regular basis. Skills & Requirements: 1-5 years working with streaming video software applications, basic understanding of MPEG encoding format and streaming multiplexing a plus. 1-5 years collaborating with offshore development and test teams. Knowledge of Edge QAM resource management a big plus. Working knowledge of RTSP, DSM-CC, VREP a big plus. Experience with cable systems and IP Video delivery a plus. Experience with agile practice a plus. Experience with customer support a big plus. 5+ years of hands-on experience designing and executing test plans / cases for applications in a system environment. 5+ years of troubleshooting complex systems from multiple vendors. 2-5 years of experience in a Unix/Linux environment Wasim Ahmed************ Additional Information ** Please share me your updated word copy of Resume. *** I Appreciate, if you refer to someone who is looking for this position.
    $60k-77k yearly est. 60d+ ago
  • Principal Cloud Site Reliability Engineer, Actimize

    Nice 4.9company rating

    Atlanta, GA job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? We're looking for a Principal Site Reliability Engineer who combines deep technical expertise with strategic vision. This role leads the design, architecture, and delivery of next-generation, highly available, secure, and performant systems across cloud environments. You'll own large-scale DevOps initiatives-from defining reference architectures to automating complex CI/CD pipelines-and guide both business and engineering teams toward resilient, scalable, and cost-efficient solutions. As the technical authority on cloud operations, automation, and infrastructure security, you'll set best practices, mentor teams, and drive continuous improvement across AWS, Azure, and emerging technologies. How will you make an impact? Design, architect, and implement next generation highly available, performant and secure system architecture and automation solutions. Implement, maintain, and improve Continuous Integration and Continuous Delivery environments. Own and lead initiatives to define, design, and implement DevOps solutions which include reference architectures, estimates, and costing. Expert level knowledge and hands on experience managing databases including MySQL, MongoDB, Postgres, and RDS. Advise business and technology delivery leadership on how to translate the client's infrastructure and automation business requirements into executable technological solutions. Participate in customers' workshops and provide presentations of the proposed solution. Act as a subject matter expert on DevOps best practices as related to AWS and Azure. Perform analysis best practices and emerging concepts in DevOps, Infrastructure Automation, and Enterprise Security. Acts as a technical liaison between clients, service engineering teams and support. Review and audit of existing solutions, design and system architecture and participate in yearly security audits. Advise on best practices in Monitoring, alerting, and troubleshooting. Create technical documentation and mentoring of team members. Have you got what it takes? 5+ years of production cloud operations experience 5+ years expertise in Linux command line. 5+ years of using Terraform in for automation. Hands on with automation and seeking out opportunities to automate manual processes. 5+ years of strong, hands-on experience building production services in AWS. 5+ years of experience with Kubernetes configuration management. 5+ years of experience working with various databases. 3+ years of experience with Docker and building Docker images. 3+ years of experience working with Artifactory and Jenkins. 3+ years of experience with scripting using Python and Bash Significant experience with CI/CD automation tools such as Bitbucket, Jenkins, Artifactory. Good understanding of java and Python application. Significant experience with configuration management tools such as Ansible, Salt, Puppet, or Chef. Ability to quickly adapt to changing priority in a high-speed work environment. Experience using AI to improve accuracy, efficiency and speed of Cloud Operations, Security and Support tasks. Ability to participate in on-call rotation. Nice to have skills: Network: firewalls, load balancers, routers Log management: ELK Grafana Prometheus What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! About NICE Actimize: NICE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors' assets by identifying financial crime, preventing fraud, and providing regulatory compliance. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $79k-103k yearly est. Auto-Apply 31d ago
  • Director of AI Enablement, R&D

    Nice 4.9company rating

    Atlanta, GA job

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about? NiCE is looking for a Director of AI Enablement to lead the transition of our R&D organization to AI driven development and SDLC. The goal is to continuously help our developers and engineering roles use AI coding tools as well as develop AI based agents to optimize the development experience and velocity, applying the new AI based development methodologies across our our global R&D organization. Your mandate is to help accelerate delivery by on boarding teams to effectively use AI tools during the development and testing, support the teams in building production level code and how to best leverage the AI coding agents to meet the production level standards. How will you make an impact? Upskill engineers - run concise workshops and pair‑programming sessions with developers and teams to help them become more proficient and productive in adopting AI coding tools for their SDLC Join R&D teams, on demand, to help with hands on AI based coding tasks. Prototype & demo reference AI agents that illustrate best‑practice patterns teams can reuse Proactively suggest tools and processes to improve developer experience and productivity “Train the trainer”- collaborate with the AI Champions in R&D to build joint knowledge in the organization so that they will be able to distribute it to their teams. Build backlog for AI Champions on specific tools and sharable deliveries that the entire organization can benefit from, and be responsible to track the adoption of those tools and practices. Have you got what it takes? Strong technical background and hands on experience in software engineering. 10+ yrs software engineering, 3+ yrs hands‑on with AI coding tools Works closely with the leading AI coding tools (GitHub CP, ClaudeCode, Cursor, …) Experience developing against the AWS platform Experience developing and using AI Agents Experience in MCP and A2A protocols Great communication skills and ability to work within large distributed organization Exceptional developer‑to‑developer communication and the ability to work autonomously across time zones Leadership & influence-mentors engineers, drives cross‑functional adoption, and unites remote teams around shared AI standards. Executive leadership - ability to build short and long term plans, get buy in from management and from the dev teams, ability to present in executive forums. Managerial experience equivalent to Director/VP with proven experience in enterprise software company About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
    $116k-155k yearly est. Auto-Apply 27d ago
  • Information Security Analyst

    Comtech 4.3company rating

    Atlanta, GA job

    Atlanta GA 12+ months Contract (Locals only) ** TAX Clearance Letter is mandatory ** We are looking for a skilled cybersecurity professional with relevant technical experience. As the Information Security Analyst 3, reporting to the CISO, the selected candidate will perform technically and lead the hands-on technical team in administering IT security tools, automation, and compliance standards. Security based planning, implementation, and monitoring security measures duties included. Help the security team coordinate Information Technology activities in the information and cybersecurity. Assist with security policy and procedures development and policy enforcement. Ensure the security awareness and training programs are functioning as designed. Work with the security team and other stakeholders with building and maintaining the business continuity, disaster recovery, and incident response plans. Analytical duties include an additional focus on protecting Agency data by performing threat and incident detection, incident handling, and incident response. Ability to work under minimal supervision and the selected candidate may supervise the work of others. You will have the opportunity to learn and grow; both personally and professionally through our training and development programs. While your path in the Office of Information Security will be unique in protecting the Agencys assets, your journey will help the Department achieve our goal of becoming the most efficient and accessible tax administrator in the country. Primary Duties & Job Responsibilities: You will. Complete task designed to ensure security of the Agencys systems and information assets through confidentiality, integrity & availability. Implement confidentiality measures that protects against unauthorized access, modification, or destruction and helps to develop IT security policies and standards to support the security objectives. Develop and enforce the organization's security policies and procedures, security awareness program, the information security portion of the business continuity and disaster recovery plans, and all industry and government compliance issues. Work with end users to determine needs of individual divisions and offices within the department Conduct Risk Management analysis to identify areas of risk and develop security measures to prevent loss and assist in the Mitigations of those risks. Participate in training, self-study, and statewide initiatives on security standards and best practices to serve as a valuable go-to security subject matter expert for the Agency. Actively monitor the Agencys infrastructure and systems for security threats. Actively manage various security programs/platforms, monitors the use of data files, and regulates access to safeguard agency information in those computer files. Work with business owners, IT managers, Agency Staff, and vendors to provide timely and efficient IT coordination of security services to meet Agency business needs. Create reports on status of Agency information security programs and projects and communicate reports to senior management and the leadership teams. Develop, deliver, and maintain security standards, system security plans, best security and operations practices, architecture, and systems. Implement IT system security plans, projects, and other initiatives. Report directly to the InfoSec Team on matters concerning the Agencys security status & posture. Assists in Information Security Investigations, Threat Assessments and Mitigations. Assist with numerous Information Security tools and programs. Entry Qualifications: Bachelors degree in information technology, computer science, information assurance, or a related field from an accredited college or university. 6 years of information technology experience, 2 years of which in information security or information assurance. Note: An equivalent combination of education and job specific experience that provided them knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. Qualifications: Hands on working experience with at least two or more of these security technologies (e.g., Vulnerability Management, Penetration Testing, Email Security, EDR, MFA, SIEM, IPS, Firewalls) Possess one or more current industry certifications relevant to the job e.g., Security+, CISSP, CISM, C-RISC, CISA, SANS certifications, or equivalent experience. · Specific experience working with security tools and technologies, i.e., VPNs, Firewalls, MFA, Tenable, Splunk, Wireshark, etc. Knowledge & experience with cloud technologies: Amazon Web Services (AWS), to include WatchGuard, Guard Duty, Identity & Access Management (IAM), Microsoft Azure. Technical knowledge in endpoint security, VPN, Firewall, network monitoring, intrusion detection, web server security, and wireless security Practical experience in systems administration, vulnerability management, endpoint management, and email security operations and management. Excellent analytical and critical thinking skills to identify possible threats. Preferred Qualifications: · Familiarity with IRS Publication 1075, NIST SP 800-53 Privacy Controls, NIST SP 800-63 Digital Identity Guidelines, NIST SP 800-88 Guidelines for Media Sanitization, NIST SP 800-18 System Security Plans (SSP), NIST SP 800-52, FIPS-140, NIST SP 800-61, NIST SP 800-83, other NIST SP Guidelines, etc., knowledge of NIST Frameworks, FISMA, CIS Controls, and the Criminal Justice Information Services Policy · Progressive experience in information technology, incident response & incident reporting, technical support, cybersecurity, cryptography, and knowledge of data encryption techniques · Ability to work independently and prioritize multiple projects in a highly dynamic environment. · Excellent communication and teamwork skills and demonstrated across broad group of technical and non-technical stakeholders. Assist with Office of Information Security Risk Assessments, System Security Plans, and other reports required by the IRS Office of Safeguards, state audits, and other third-party assessors. Knowledge and experience in Policies and procedures development, revision and management would be a plus.
    $74k-100k yearly est. 60d+ ago
  • Avionics Engineer

    Comtech 4.3company rating

    Atlanta, GA job

    Atlanta GA (Hybrid) Full-Time Job Purpose The Avionics Engineer defines and designs military avionic systems and systems-of-systems. Specifically, the Avionics Engineer develops integrated system-level designs, and hardware and software subsystems designs. These designs are associated to avionic functions such as navigation, tactical data links, electronic warfare, defensive countermeasures, intelligence, and integrated system functions like data fusion and resource management. These design efforts include integrating the avionics systems within the aircraft, aircraft-to-aircraft, and aircraft-to-ground systems The Avionics Engineer applies knowledge specific to aircraft such as safety (e.g. FAA standards), security, robustness, and performance. Additionally, the Avionics Engineer analyzes laboratory and flight test data for functionality and performance. The Avionics Engineer also provides expertise and technical leadership to programs and sponsors to achieve overall goals through the full development life cycle (i.e., requirements development to final delivery). Tools and methodologies used by the Avionics Engineer includes Model Based System Engineering, laboratory analysis hardware, software development environments, and Agile methodologies. Key Responsibilities Manage all technical aspects of product or system design including directing multiple lab resources for large scale product or system deployments. Manage sub-contractor resources supporting all system engineering areas (e.g., definition, requirements analysis, synthesis, systems analysis, and implementation). Conduct product or system design synthesis, translating requirements into physical architectures for systems of high complexity. Define/refine internal and external system interfaces. Support development of product strategy and execution. Develop and review technical reports, specifications, test plans, memos, and diagrams detailing product or system attributes. Lead medium-to-large project tasks and/or small programs and provide technical status and plans to Project Director. Serve as a resource and Subject Matter Expert (SME) for avionics engineering tools and technologies. Significantly contribute to whitepapers and proposals. Additional Responsibilities Integrate new capabilities and subsystems into military systems, including the design of inter-software interfaces, inter-subsystem interfaces (e.g., data, interconnects), aircraft to subsystem integration, pilot vehicle interface, and test/instrumentation systems integration. Serve as a technical expert on assigned projects and systems including keeping up to date on use models, system capabilities, system interfaces, engineering tools, and road maps for current and future updates. Serve as a technical expert for a specific engineering specialty (e.g. safety engineering, hardware/software interface, digital engineering). Isolate hardware and software component anomalies. Analyze flight and laboratory data to ensure system requirements are satisfied. Ensure that all technical work is developed to meet military, safety, and security standards. Design and manage the laboratory configurations for assigned projects. Lead cross-discipline project teams. Required Minimum Qualifications Experience developing complex, software-intensive, military or avionics systems using system engineering processes and methodologies. Experience designing/developing software-based systems that integrate multiple subsystems, and/or integrate multiple software applications and hardware. Experience with Modular Open System Approach (MOSA). Experience integrating and troubleshooting systems to determine functional correctness, completeness, and/or effectiveness. Experience leading project development teams.
    $70k-92k yearly est. 60d+ ago
  • Software Engineer

    Comtech 4.3company rating

    Atlanta, GA job

    Atlanta, GA (Hybrid) Contract-2-Hire Job Purpose The Software Engineer designs, develops, and tests software applications and products. Additionally, the Software Engineer manages software development teams, provides technical leadership, and establishes software development lifecycle practices and processes. The Software Engineer is proficient in programming languages such as Java, JavaScript, C, C++, C#, Ruby, Python, Scala, and Groovy. In this role, the Software Engineer requires extensive knowledge of programming languages, software development, computer operating systems, Continuous Integration/Continuous Delivery (CI/CD), DevOps, Application Programming Interface (API) development, container development, and distributed systems. The Software Engineer also applies engineering principles to software creation, manages production releases of software, performs code reviews, merges feature development branches, and analyzes and triages issues. The necessary skill areas for the Software Engineer include programming and coding, fundamentals of computer science, software design and architecture development, algorithms and data structures, information analysis, software debugging and testing, and working on development teams. The Software Engineer also works with sponsors to curate requirements, define sprint work items, set priorities for work backlogs, and organize development teams. Key Responsibilities Perform software development, debugging, modification, enhancement, and documentation Develop and maintain kernel and user-level software and scripts Contribute to technical reports and presentations Additional Responsibilities Develop object-oriented software applications Follow agile software development processes and practices Interface and coordinate with team members including other developers, testers, system engineers, etc. Support optimization of software for running on specific targets/platforms Support translation of system requirements into software requirements and design Review/produce technical documentation, designs, and data Required Minimum Qualifications Familiarity with Python, C#, C++, Java, and other scripting/programming languages Proficiency and knowledge of software version control tools and best practices, i.e. Git Proficiency in developing on/for Windows and Linux operating systems Strong verbal and written communication skills Preferred Qualifications Active Secret Clearance Experience working with automated testing systems Experience working with continuous integration and continuous delivery (CI/CD) pipelines Knowledge of agile software development methodologies
    $69k-88k yearly est. 60d+ ago
  • Microelectronics Design Engineer

    Comtech 4.3company rating

    Atlanta, GA job

    Microelectronics Research & Design Engineer Atlanta GA (Hybrid) Contract-2-Hire Job Purpose Microelectronics expert to research and contribute to the design, synthesis, characterization, packaging, testing, reliability, security, and trustworthiness of nano-fabricated microelectronic semiconductor devices. This may include research of prototype or commercial semiconductor devices and tools, e.g., ASICs, FPGAs. This position involves close collaboration with a highly technical team of research leaders to accomplish task and program objectives, contribute technically to proposal ideation, and conceive and execute internal research efforts refining core research processes and capabilities. Responsibilities range from CAD/EDA tools development, semiconductor nano-device design, fabrication, and verification, to clean-room equipment utilization. Formal methods and other advanced algorithmic techniques will be leveraged to enable and evaluate security and trustworthiness pre and post-fabrication. The position will utilize a wide range of knowledge from semiconductor physics to micro/nano synthesis and fabrication tools, and develop novel techniques, algorithms, and tools to evaluate CAD/EDA flows, architectures, materials, and fabricated devices with new properties and features Key Responsibilities Utilize industry standard microelectronic design and verification tools (.e.g Vivado, Quartus, Cadence, Modelsim, OneSpin) Apply knowledge of microelectronic circuitry and its design implementation into microelectronics hardware security techniques Develop custom software and scripting solutions in support of microelectronic design security and analysis May Implement software interfacing with microelectronic design EDA/CAD tools May Implement advanced algorithms covering graph analysis, data analysis, and clustering Utilize basic microelectronics laboratory equipment (oscilloscopes, signal generators, logic analyzer, optical microscopes, soldering equipment) to support design, analysis, and verification tasks Develop and maintain familiarity with at least one of the following languages: Verilog, VHDL, Python, C, C++, Rust, Kotlin, or Java (or similar) Contribute small sections to technical reports and presentations Additional Responsibilities Develop software or hardware infrastructure for researching security and trust mechanisms within microelectronics, PCBs, and related design flows Required Minimum Qualifications Significant competency in either software development languages (e.g., C++, RUST) or hardware development (e.g., HDL, Verilog) Comfort working in a Linux environment Familiarity with revision control tools, e.g, GIT Preferred Qualifications Active Top-Secret Clearance Significant competency in either software development languages (e.g., C++, RUST) or hardware development (e.g., HDL, Verilog) Comfort working in a Linux environment Familiarity with revision control tools, e.g, GIT
    $59k-73k yearly est. 60d+ ago

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