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Working at Concentrix

Zippia score 4.2

Overview

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Concentrix overview

Industry
Business Services
Headquarters
Employees
290,000
Founded in
1983
Website
Organization type
Public
Social media

Concentrix is a professional services company focusing on innovative technology, high-value interactions, and customer lifecycle management. As an established industry leader, Concentrix provides cutting-edge solutions to enhance the customer experience for various businesses and brands.

Founded in 1983 in Fremont, CA, the company boasts a diverse workforce of 290000.0 employees and generates an impressive annual revenue of $6.3 billion. With a dedication to employee retention and an inclusive work environment, Concentrix has become a prominent player in the professional services sector.

Concentrix's mission statement

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

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3.9/5

Concentrix employee reviews

Based on 42 ratings

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Concentrix employee reviews

Concentrix employee reviews
3.9/5

Based on 42 ratings

Work at Concentrix? Share your experience.
Employee reviews
profile
3.0
A zippia user wrote a review on Sep 2023
Concentrix benefits

Paid time off

Pros of working at Concentrix

Work from home opportunities

Cons of working at Concentrix

Management not trustworthy, no work life balance

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1.0
A zippia user wrote a review on Sep 2023
Pros of working at Concentrix

You can work anywhere, work at home, work from home.

Cons of working at Concentrix

Terrible management, lies on their vision and mission.

Concentrix benefits

None.

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5.0
A zippia user wrote a review on Aug 2023
Pros of working at Concentrix

job security

Cons of working at Concentrix

salary less

Concentrix benefits

bonus ,usually get quarterly bonus in office.want additional salary

Is this useful?1 people found this review helpful
profile
3.0
A zippia user wrote a review on Aug 2023
Pros of working at Concentrix

It's work from home

Cons of working at Concentrix

There management and also the behaviour

Concentrix benefits

Paid daily overtime

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profile
3.0
A zippia user wrote a review on Aug 2023
Pros of working at Concentrix

i can assure it is a great place to work.

Cons of working at Concentrix

it's not easy

Concentrix benefits

I will point in one thing as my favorite in this company Cnxc is to become one of us.

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3.0
A zippia user wrote a review on Jul 2023
Pros of working at Concentrix

I no longer work for them looking for a better job

Cons of working at Concentrix

They have their picks

Concentrix benefits

The pay was great

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4.0
A zippia user wrote a review on Jul 2023
Pros of working at Concentrix

Working from home and saving gas and saving money

Cons of working at Concentrix

Not enough work we are on the phones and it’s slow and I like to keep busy

Concentrix benefits

Being at home

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profile
3.0
A zippia user wrote a review on Jul 2023
Pros of working at Concentrix

Management and the work is easy, however the environment and the coworkers are toxic

Cons of working at Concentrix

Environment

Concentrix benefits

I think advance salary

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profile
4.0
A zippia user wrote a review on Jun 2023
Pros of working at Concentrix

Work from home setup

Cons of working at Concentrix

Benefits, Incentives, Allowance - the program allowance is getting more difficult.

Concentrix benefits

Work from home setup

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Concentrix

Great job. Great pay. Off on weekends. Day shift

Cons of working at Concentrix

Could’ve paid a bit more for the workload.

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profile
3.0
A zippia user wrote a review on May 2023
Pros of working at Concentrix

Microsoft

Cons of working at Concentrix

Good salary ....Salary....... Other than salary Nothing else

Concentrix benefits

Salary....... Other than salary Nothing else

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4.0
A zippia user wrote a review on May 2023
Pros of working at Concentrix

I was able to develop my interpersonal skills

Cons of working at Concentrix

Poor opportunities for promotion

Concentrix benefits

Learning Excel

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profile
4.0
A zippia user wrote a review on Mar 2023
Pros of working at Concentrix

diversity is a reality here

Cons of working at Concentrix

Equality of chance between foreigners and locals is just a theory

Concentrix benefits

Health insurance

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profile
4.0
A zippia user wrote a review on Mar 2023
Pros of working at Concentrix

Work from home, weekends off typically.

Cons of working at Concentrix

I felt that management support failed in very important matters. Lack of communication, issues are slow moving to resolve.

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3.0
A zippia user wrote a review on Feb 2023
Pros of working at Concentrix

Working from home is a plus, very low micro management.

Cons of working at Concentrix

Poor salary, no communication, lack of growth potentials.

Concentrix benefits

Being remote.

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4.0
A zippia user wrote a review on Feb 2023
Pros of working at Concentrix

The salary was always on time and they gave it to you every other Friday.

Cons of working at Concentrix

The management.

Concentrix benefits

Hmo.

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5.0
A zippia user wrote a review on Jun 2022
Pros of working at Concentrix

Awesome company to work with. Team leaders, manager they all are very supportive.

Cons of working at Concentrix

Everything is good, once everything is going great then these great thing covers the bad one.

Concentrix benefits

Cab facility, food, cafeteria, incentives etc.

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5.0
A zippia user wrote a review on Dec 2021
Pros of working at Concentrix

The management and the colleagues

Cons of working at Concentrix

The lack of enough facilities in our branch

Concentrix benefits

Health care

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4.0
A zippia user wrote a review on Nov 2021
Pros of working at Concentrix

Great teamwork. Very dedicated.

Cons of working at Concentrix

Not always professional.

Concentrix benefits

Health insurance. Good salary.

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profile
2.0
A zippia user wrote a review on Jul 2021
Pros of working at Concentrix

Pay

Cons of working at Concentrix

Everything the place is Dusty and dirty , TL's don't help you and you feel you have no support

Concentrix benefits

None

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profile
4.0
A zippia user wrote a review on Jul 2021
Pros of working at Concentrix

Assisting my manager, team lead and coworkers by correcting errors on life insurance policies. This includes but is not limited to personal information, plan changes, adding or deleting riders, etc.

Cons of working at Concentrix

Pay Rate/Pay Increase

Concentrix benefits

Flexibility

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profile
5.0
A zippia user wrote a review on Jun 2021
Pros of working at Concentrix

Benefits and knowledge

Cons of working at Concentrix

Lack of pay increases

Concentrix benefits

Helping members and also training other reps

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profile
3.0
A zippia user wrote a review on Apr 2021
Pros of working at Concentrix

The people.

Cons of working at Concentrix

The inconsistencies

Concentrix benefits

The people i worked with were fun.

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3.0
A zippia user wrote a review on Mar 2021
Pros of working at Concentrix

I enjoyed talking to the customers and taking the phone calls

Cons of working at Concentrix

I didn’t like that they didn’t really provide proper training because the person that did the training had never done that before and really didn’t get any help from anyone so they didn’t know what they were doing and there was no one around to help them improve

Concentrix benefits

There was none since I was part time

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at Concentrix

Fast pace environment, enjoy works and helping members solve their problems

Cons of working at Concentrix

How the schedule keeps changing and not being able too get a fixed schedule

Concentrix benefits

Working with medical insurance

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Concentrix

Friendly work environment, Good Management,

Cons of working at Concentrix

Less salaries/Less Hike

Concentrix benefits

Skill up events

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profile
4.0
A zippia user wrote a review on Feb 2021
Pros of working at Concentrix

I loved the work from home

Cons of working at Concentrix

The issues I was having with internet and the system

Concentrix benefits

Working from home

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profile
2.0
A zippia user wrote a review on Feb 2021
Pros of working at Concentrix

The role was an excellent fit. I enjoyed winning business, setting records and making a difference.

Cons of working at Concentrix

toxic executive leadership

Concentrix benefits

bonus and 401K

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profile
5.0
A zippia user wrote a review on Feb 2021
Pros of working at Concentrix

Great working environment, pay on time, flexible schedules

Cons of working at Concentrix

No comments

Concentrix benefits

Meal subsidies and health plan

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profile
3.0
A zippia user wrote a review on Feb 2020
Pros of working at Concentrix

Working from home is definitely a plus

Cons of working at Concentrix

Low pay ceiling. After youve been with the company for a number of years and gotten some promotions you are then stuck with low pay unless you become a manager (nepotism is rampant)

Concentrix benefits

Flexible schedule

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3.0
A zippia user wrote a review on Jan 2020
Pros of working at Concentrix

I like the people I work with

Cons of working at Concentrix

There is no transparency or consistency, the administration of the company is almost entirely inept.

Concentrix benefits

I get paid money to be there

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Work at Concentrix? Share your experience

    Concentrix rankings

    Concentrix is ranked #5 on the Best Professional companies to work for in Fremont, CA list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

    Read more about how we rank companies.

    Concentrix salaries

    Average Concentrix salary
    $15.90
    hourly
    $33,079 yearly
    Updated March 14, 2024

    Rate Concentrix's commitment to diversity and inclusion.

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    Concentrix diversity

    9.8
    Diversity score
    We calculated Concentrix’s diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Concentrix’s workforce.
    Concentrix diversity summary. Zippia estimates Concentrix's demographics and statistics using a database of 30 million profiles. Zippia verifies estimates with BLS, Census, and current job openings data for accuracy. We calculated Concentrix's diversity score by measuring multiple factors, including the ethnic background, gender identity, and language skills of Concentrix's workforce.
    • Concentrix has 290,000 employees.
    • 64% of Concentrix employees are women, while 36% are men.
    • The most common ethnicity at Concentrix is White (62%).
    • 15% of Concentrix employees are Hispanic or Latino.
    • 14% of Concentrix employees are Black or African American.
    • The average employee at Concentrix makes $33,079 per year.
    • Concentrix employees are most likely to be members of the democratic party.
    • Employees at Concentrix stay with the company for 3.1 years on average.

    Do you work at Concentrix?

    Does Concentrix actively promote diversity and inclusion?

    Concentrix office locations

    Concentrix is headquartered in Newark, CA

    Biggest Concentrix locations

    RankCityJob countAvg. salary
    1Phoenix, AZ29$34,567
    2Indianapolis, IN29$32,205
    3Atlanta, GA28$30,403
    4Raleigh, NC27$31,732
    5Columbus, OH20$31,925
    6Nashville, TN19$30,471
    7Omaha, NE17$31,926
    8Austin, TX14$31,705
    9Oklahoma City, OK11$29,989
    10San Francisco, CA8$40,982

    Concentrix financial performance

    7.8
    Performance score

    We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

    Concentrix currently has 6.3B in revenue. Concentrix's most recent quarter produced 1.6b (q3'2023).

    Concentrix annual revenue

    $10B
    $8B
    $6B
    $4B
    $2B
    $0
    2019
    2020
    2021
    2022
    2023
    2024

    Highest paying Concentrix competitors

    Compare Concentrix salaries to competitors, including TTEC, eCoast Marketing, and Affinion Group. Employees at TTEC earn the highest average yearly salary of $60,196. The salaries at eCoast Marketing average $56,674 per year, and the salaries at Affinion Group come in at $39,944 per year.
    RankCompanyAverage salaryJobs
    1$60,1960
    2$56,6740
    3$39,9440
    4$39,3490
    5$33,2520
    6$33,1410
    7$32,5370
    8$31,7360
    9$30,9490
    10$30,6580
    Show more

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    Concentrix FAQs

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      Updated March 14, 2024

      Zippia gives an in-depth look into the details of Concentrix, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Concentrix. The employee data is based on information from people who have self-reported their past or current employments at Concentrix. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Concentrix. The data presented on this page does not represent the view of Concentrix and its employees or that of Zippia.

      Concentrix may also be known as or be related to Concentrix, Concentrix Corp, Concentrix Corp., Concentrix Corporation, Concentrix Solutions Corporation and convergys/directv.