Top Street Department Dispatcher Skills

Below we've compiled a list of the most important skills for a Street Department Dispatcher. We ranked the top skills based on the percentage of Street Department Dispatcher resumes they appeared on. For example, 15.1% of Street Department Dispatcher resumes contained Street Department as a skill. Let's find out what skills a Street Department Dispatcher actually needs in order to be successful in the workplace.

The six most common skills found on Street Department Dispatcher resumes in 2020. Read below to see the full list.

1. Street Department

high Demand
Here's how Street Department is used in Street Department Dispatcher jobs:

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2. Patch Holes

high Demand
Here's how Patch Holes is used in Street Department Dispatcher jobs:
  • drive heavy equipment, keep the streets clean, dispose garbage, and patch holes on the roads
  • Clean yards,patch holes,painting signs,maintance.

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3. Customer Service

high Demand
Here's how Customer Service is used in Street Department Dispatcher jobs:
  • Conducted all-inclusive new driver orientation to affect the highest safety and customer service standards.
  • Dispatched Work Order to the appropriate trades to provide Excellent Customer Service to over 800 employees of the Hospital.
  • Worked in customer service in a multicultural setting dispatching meat products to varied clientele.
  • Provided the customer service in person, by telephone and by email in an effectively manner.
  • Answer phone calls Schedule deliveries Customer service Handle electronic payments Balance cash drawer Truck routing
  • Answer phones and provide customer service to District administrators, staff and outside public agencies regarding emergency and non-emergency security issues.

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4. Phone Calls

high Demand
Here's how Phone Calls is used in Street Department Dispatcher jobs:
  • Answer phone calls, office filing, count drivers client for payroll department..
  • Answered all incoming emergency/non-emergency phone calls and entered all needed information into our dispatch database.
  • Handled emergency/non-emergency phone calls, dispatched police and fire personnel, checked criminal records.
  • Answered switchboard emergency and general information phone calls.
  • Direct phone calls, Coordinate Campus Security activities
  • Handled emergency and non-emergency incidents/phone calls/walk-ins.

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5. Repair Roads

high Demand
Here's how Repair Roads is used in Street Department Dispatcher jobs:
  • Operate Backhoe Operate Tractor Repair Roads Pour Cement

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6. Heavy Equipment

high Demand
Here's how Heavy Equipment is used in Street Department Dispatcher jobs:
  • Perform preventative maintenance on vehicles and heavy equipment.

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7. Police Department

high Demand
Here's how Police Department is used in Street Department Dispatcher jobs:
  • Analyzed security situations within the property, determined appropriate response, and dispatched security personnel or local police department as required.
  • Assisted City of Greeley Police Department Captain in implementing Cost Sharing Project designed to equalize county-wide fiscal responsibility.
  • Transmitted information from Saint Peter Police Department and Saint Peter Community Hospital to officers.
  • Contacted Jackson Police Department and appropriate district personnel of special threat situations.
  • Prepare all required documentation for insurance and police departments for release or disposition of vehicles.
  • Provided dispatching and centralized communication services for police department, fire department, public services.

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8. Data Entry

average Demand
Here's how Data Entry is used in Street Department Dispatcher jobs:
  • Performed inventory control through inspection, data entry of supplies/merchandise.
  • Completed data entry for each technician before completing time efficient customer focused routing schedule.
  • Provided clerical functions including data entry, maintained equipment inventories and contract renewals.
  • Provided support to office manager Performed data entry.
  • Supervised customers service representatives including their training for data entry and phones.
  • Job responsibilities consisted of data entry.

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9. Manual Labor

average Demand
Here's how Manual Labor is used in Street Department Dispatcher jobs:
  • Work with tools, landscaping, cleaning streets, manual labor

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10. CDL

average Demand
Here's how CDL is used in Street Department Dispatcher jobs:
  • Received CDL class B during employment for heavy equipment operation.
  • Organized daily meetings with CDL drivers, to review on field safety and daily tasks.
  • Coordinated and maintained CDL driver/vehicle files for DOT compliance and maintained driver hourly payroll records.
  • Maintained DOT requirements on CDL and non-CDL service truck and on Field Service company drivers.
  • Front line supervisor that directs CDL drivers to make on time deliveries.
  • Assist in bringing CDL driver's into full DOT compliance.

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11. EMS

average Demand
Here's how EMS is used in Street Department Dispatcher jobs:
  • Purchased items for 5 trades, Carpentry, Plumbing, Painting, HVAC, Electrical, Vehicle Maintenance.
  • Input daily reports of high valued clients into the UPS tracking systems.
  • Helped fellow workers with computer problems.
  • Dispatched police, sheriff, and fire and EMS calls Data entry and removal from NCIC database
  • Confered with customers and supervising personnel in order to address questions, problems, and requests for services or equipments.
  • Created web pages using Enphase and Solar Os systems.

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12. Water Department

average Demand
Here's how Water Department is used in Street Department Dispatcher jobs:
  • Water department, reading meters, repairing water leaks, changing meters, cleaning rite of ways.
  • help out water department when needed.

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13. Leaf Removal

average Demand
Here's how Leaf Removal is used in Street Department Dispatcher jobs:
  • Cut yards on abandoned properties and unattended land Trim sidewalks Tree and leaf removal Watered trees

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14. Customer Accounts

average Demand
Here's how Customer Accounts is used in Street Department Dispatcher jobs:
  • General data entry; includes setting up new customer accounts, entering contact information and medical history, and other pertinent information
  • Activated and changed customer accounts, when requested, and resolved customer complaints utilizing quality communication and listening skills.
  • Resolve customer issues by verifying customer accounts and active services using various databases and software applications.
  • Coordinated and dispatched special runs and additional assignments of new customer accounts to established runs.
  • Processed payments and credits to customer accounts in a timely and organized manner
  • Demonstrated ability to monitor and update delinquent customer accounts for termination.

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15. LTL

low Demand
Here's how LTL is used in Street Department Dispatcher jobs:
  • Quoted prices for LTL (less than truckload) shipments and dispatched pickup for various carriers.
  • Checked in LTL and Truck load drivers making sure they had proper paperwork.
  • Requested pickups from various LTL carriers with customer approval.
  • Worked with central dispatch to minimize cost in the movement of LTL freight by reducing empty miles by better driver utilization.
  • Arrange logistics and transportation solutions for various customers in the New England Area including LTL, truckload and warehousing.
  • Position Profile: Acquired transportation industry knowledge quickly at small LTL trucking company while managing truck drivers.

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16. Pot Holes

low Demand
Here's how Pot Holes is used in Street Department Dispatcher jobs:
  • Cleaned streets, filled pot holes, fix water leaks, burn brush
  • Paved pot holes with asphalt.
  • Pave streets with hot mix and fill in pot holes.
  • repaired pot holes and repaired street signs.
  • Repaired pot holes Re-cement curbs and sidewalks Changed Street signs Flush city sewer lines

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17. Street Repair

low Demand
Here's how Street Repair is used in Street Department Dispatcher jobs:
  • Maintained baseball fields and parks, helped with street repair and maintenance Helped set up and prepared for special events

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18. Service Calls

low Demand
Here's how Service Calls is used in Street Department Dispatcher jobs:
  • Communicated with a wide range of callers and performed dispatching of personnel on numerous emergency and non-emergency service calls.
  • Monitored and dispatched units to respond to service calls involving life threatening or other emergency situations.
  • Performed customer service representative duties including answering about 10 service calls daily from customers.
  • Delegated claims to Total Loss Service Representatives to facilitate service calls and settlements.
  • Record customer service calls into computer to provide accurate customer service history.
  • Scheduled homeowners and commercial customers for generator maintenance and/or service calls.

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19. Non-Emergency Calls

low Demand
Here's how Non-Emergency Calls is used in Street Department Dispatcher jobs:
  • Take 911 Emergency and Non-Emergency calls.
  • Hired on to manage and answer emergency and non-emergency calls from Washington County residents and effectively dispatch medical and/or police aid.
  • Answered non-emergency calls and provided routine non-technical information upon request and referred all other questions to the proper person or agency.
  • Received evaluated and prioritized emergency and non-emergency calls and dispatched the appropriate personnel via radio and or telephone.
  • Dispatched equipment for all police, fire and emergency medical services, Answered incoming emergency and non-emergency calls from public
  • Received emergency and non-emergency calls from the public, private companies and other jurisdictions in an extremely fast-paced environment.

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20. Hand Tools

low Demand
Here's how Hand Tools is used in Street Department Dispatcher jobs:
  • Used hand tools to mount, install, and secure tools.

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21. City Vehicles

low Demand
Here's how City Vehicles is used in Street Department Dispatcher jobs:
  • Operated various equipment such as zero turn lawn mowers weed eaters, city vehicles, tractors, etc.

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22. Computer System

low Demand
Here's how Computer System is used in Street Department Dispatcher jobs:
  • Maintain auto adjuster's logs and file claims through Allstate online computer system.
  • Input patient paperwork into computer system.
  • Demonstrated ability to multitask by assisting Customers with information regarding taxi service via telephone, while entering data into computer system.
  • Operated a variety of communications equipment * Performed data preparation and entered information into a computer system.
  • Verified that information in the computer system was up-to-date and accurate, Compiled statistical information for special reports.
  • Entered all appropriately scheduled reservation requests into the company's computer system, considering availability and demand.

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23. Public Safety

low Demand
Here's how Public Safety is used in Street Department Dispatcher jobs:
  • Certified in Public Safety 3/09.

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24. Road Construction

low Demand
Here's how Road Construction is used in Street Department Dispatcher jobs:
  • Set street signs barriers for road construction.
  • concrete, landscaping, yard waste, road construction

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20 Most Common Skill for a Street Department Dispatcher

Street Department16%
Patch Holes13.9%
Customer Service10.2%
Phone Calls8.6%
Repair Roads8%
Heavy Equipment7%
Police Department5.9%
Data Entry5.3%

Typical Skill-Sets Required For A Street Department Dispatcher

RankSkillPercentage of ResumesPercentage
1
1
Street Department
Street Department
15.1%
15.1%
2
2
Patch Holes
Patch Holes
13.1%
13.1%
3
3
Customer Service
Customer Service
9.5%
9.5%
4
4
Phone Calls
Phone Calls
8%
8%
5
5
Repair Roads
Repair Roads
7.5%
7.5%
6
6
Heavy Equipment
Heavy Equipment
6.5%
6.5%
7
7
Police Department
Police Department
5.5%
5.5%
8
8
Data Entry
Data Entry
5%
5%
9
9
Manual Labor
Manual Labor
4%
4%
10
10
CDL
CDL
2.5%
2.5%
11
11
EMS
EMS
2%
2%
12
12
Water Department
Water Department
2%
2%
13
13
Leaf Removal
Leaf Removal
2%
2%
14
14
Customer Accounts
Customer Accounts
2%
2%
15
15
LTL
LTL
1.5%
1.5%
16
16
Pot Holes
Pot Holes
1.5%
1.5%
17
17
Street Repair
Street Repair
1.5%
1.5%
18
18
Service Calls
Service Calls
1.5%
1.5%
19
19
Non-Emergency Calls
Non-Emergency Calls
1.5%
1.5%
20
20
Hand Tools
Hand Tools
1.5%
1.5%
21
21
City Vehicles
City Vehicles
1.5%
1.5%
22
22
Computer System
Computer System
1.5%
1.5%
23
23
Public Safety
Public Safety
1.5%
1.5%
24
24
Road Construction
Road Construction
1.5%
1.5%

14,065 Street Department Dispatcher Jobs

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