Customer Service Representative
Inside sales representative job at SunSource
Electro-Matic, a SunSource company, has helped transform American industry by supplying automation components and solutions to leading U.S. manufacturers. Today, Electro-Matic continues to leverage the value of emerging technologies by developing practical applications for industrial, commercial, and retail markets. As a technology company, we help our customers enjoy the benefit of a supplier partner intently focused on delivering strong value-for-value relationships while turning innovation into value. *********************
Job Summary
* Provides effective customer service for internal and external customers by using knowledge of the company ERP system as well as communicating effectively with team members within the Customer Service department.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
Process customer orders, changes, or returns according to established department policies and procedures.Performs and follows procedures for contract review.Prepares quotations and applies appropriate pricing Provides timely and accurate information to customer requests for pricing, stock, order status and general information.Enters part numbers, pricing and description for item master entry into ERP system.Performs proactive follow-up work for customers by coordinating and expediting material to meet or exceed customer requirements.Fulfills customers' rush order needs with the essential understanding of accounts receivable, shipping, or other principals' requirements and/or cut off times.Understands pricing matrix for those assigned customer accounts.Identifies material that can be returned for credit and independently conducts necessary research.Problem solves in conjunction with outside sales to meet customer demands Works with Accounting to resolve disputed issues with sales orders.Completes assigned departmental projects.
CompetenciesStrong business, creative, and technical writing skills Proficiency in MS office skills including Word, Excel, and PowerPointExcellent oral and written communication Effective interpersonal, organizational, planning, and problem-solving skills Attention to detail and accuracy, and ability to multitask Thorough understanding of ERP systems required Ability to read and interpret procedure and product information manuals required
Required Education and/or ExperienceAssociate or technical degree, or2-3 years of customer service experience
Work EnvironmentPosition is an indoor office setting with moderate noise levels including voices, office equipment, and foot traffic sounds. Employee may interact with customers, sales representatives, and other internal departments.
Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is regularly required to:Sit at desk for extended periods of time Use arms, hands, and fingers to handle, feel, open, and reach for items Listen to and talk with fellow staff and internal and external customers Be able to lift 20 pounds
TravelMay travel occasionally for training.
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The competencies listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must possess strong interpersonal skills and have effective oral and written communication skills.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibility that are required and may change, or additional ones may be assigned at any time with or without notice.
Electro-Matic Ventures, Inc. is an Equal Employment Opportunity employer committed to maintaining an environment of non-discrimination for all persons. Policies and practices that ensure that all individuals are judged on the basis of their job performance, qualifications, and relevant job criteria are followed throughout the Company.
Electro-Matic Ventures will recruit, hire and train, promote, transfer, pay and take all other employment actions without regard to race, color, sex, gender, sexual orientation, gender identity, national origin, religion, age, height, weight, pregnancy, disability, genetic information, marital status, amnesty or and veteran status, as required by law.
Would you like to see other positions we have to offer? Check out SunSource Core Competency video ******************
We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-VERIFY E-Verify Participation Poster English and Spanish (uscis.gov). If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
HVAC Maintenance Trainee - Sales
Brea, CA jobs
Role Responsibilities:
We're passionate about delivering superior service and solutions, and this role is about more than just maintenance; it's about understanding clients' needs and recommending the best products and services to enhance their comfort and safety. We provide extensive training to help you develop the technical and sales skills necessary for a successful, profitable career.
Interviews Starting Now for Next Training Date: January 2026
10-Weeks of Paid Training • Full Benefits • Upon Graduation Company Vehicle • Growth Potential
After Training, You Will Know How to:
Perform routine maintenance on heating and air conditioning systems in residential homes.
Recommend Products and Services: Recommending the best products and services to enhance their comfort and safety that add value.
Operate tools to inspect, repair, and maintain HVAC systems, from furnaces to condenser units.
Communicate professionally with clients, demonstrate integrity and respect, and identify opportunities to improve their HVAC systems.
Skills & Qualifications:
Strong communication and sales skills-you're comfortable recommending services to meet client needs.
Customer service oriented with an ability to foster trust and long-term client relationships.
Ability to understand and follow directions, be punctual, and work with a high degree of integrity.
Physical Requirements & Working Conditions:
Must regularly use hands, arms, and voice for various tasks and client interactions.
Work in attics, crawl spaces, and other residential spaces, with frequent physical activity.
Benefits:
Paid Training Program
Potential to Earn $50-80k in Your First Year (Hourly + Commission Role)
Company Vehicle + Gas Card
Tools Provided
401k, Medical, Dental, Vision, and Life Insurance
Take the first step toward a rewarding career in HVAC maintenance and sales with our company!
#SCC
Pay Range$50,000-$80,000 USD
About Service Champions:
A career with Service Champions can change your life. Recognized as one of Orange County's top places to work, many of our employees have shared that they love working here and the success it has brought them.
You can be proud to be a part of Service Champions. We are a nationally recognized residential heating and air conditioning company that serves Southern California homeowners. Because our clients love our service and friendliness, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Privacy Policy
HVAC Maintenance Trainee - Sales
Hayward, CA jobs
About Bell Bros:
At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.
Role Responsibilities:
We're passionate about delivering superior service and solutions, and this role is about more than just maintenance; it's about understanding clients' needs and recommending the best products and services to enhance their comfort and safety. We provide extensive training to help you develop the technical and sales skills necessary for a successful, profitable career.
Interviews Starting Now for Next Training Date: January 2026
10-Weeks of Paid Training • Full Benefits • Upon Graduation Company Vehicle • Growth Potential
After Training, You Will Know How to:
Perform routine maintenance on heating and air conditioning systems in residential homes.
Recommend Products and Services: Recommending the best products and services to enhance their comfort and safety that add value.
Operate tools to inspect, repair, and maintain HVAC systems, from furnaces to condenser units.
Communicate professionally with clients, demonstrate integrity and respect, and identify opportunities to improve their HVAC systems.
Skills & Qualifications:
Strong communication and sales skills-you're comfortable recommending services to meet client needs.
Customer service oriented with an ability to foster trust and long-term client relationships.
Ability to understand and follow directions, be punctual, and work with a high degree of integrity.
Physical Requirements & Working Conditions:
Must regularly use hands, arms, and voice for various tasks and client interactions.
Work in attics, crawl spaces, and other residential spaces, with frequent physical activity.
Benefits:
Paid Training Program
Potential to Earn $50-80k in Your First Year (Hourly + Commission Role)
Company Vehicle + Gas Card
Tools Provided
401k, Medical, Dental, Vision, and Life Insurance
Take the first step toward a rewarding career in HVAC maintenance and sales with our company!
#BELLP
Pay Range$50,000-$80,000 USD
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.
Bell Bros Privacy Policy
Customer Service Representative
Sumter, SC jobs
SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment.
The positions are located in our Sumter, SC location.
Description:
Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed.
Key Responsibilities:
Administrative tasks for managing assigned Regional Area Manager (RAM) accounts.
Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary.
Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems
Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources
Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary
Receive/send all customer drawings, maintain due dates current in system
High level product and process knowledge to answer internal/external customer queries
Other responsibilities as assigned or required.
Skills and Requirments:
A results-oriented individual who thrives working in a fast-paced environment
3+ years of Customer Service experience working in a Manufacturing environment
Experience with Microsoft Office - Outlook, Word, Excel
A results-oriented individual who thrives working in a fast-paced environment
Works well in a team environment to honor SafeRack's Customer 1st Philosophy
Strong written and verbal communication skills
Ability to problem-solve while following process guidelines
Benefits include:
Health, Dental and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Accident Insurance Plan
Critical Illness Insurance
Short-Term & Long-Term Disability
Life Insurance
Employee Assistance Program (EAP)
LegalShield Plan
IDShield Plan
Pet Insurance
401(k) Plan with company match
Tuition Reimbursement
Paid Time Off
Weekly pay
Equal Opportunity Employer Veterans/Disabled
Inside Sales Representative
Anaheim, CA jobs
Fenceworks is California's Premier Fence Builder with 9+ locations and business units. We employ quality installation teams, sales force and management, which allow us to offer service and quality second to none in the fence industry.
At Fenceworks, we pride ourselves on being professional and utilizing the highest quality fence products. We have exemplified a “take care of the customer” philosophy that has made us the top fence contractor in California
Position Overview:
Fenceworks is currently seeking an inside sales representative with at least three years of sales experience. The sales rep is responsible for identifying and developing home builders and General Contractor relationships and expanding our presence in the market. While not required, our ideal candidate will have fencing or construction sales experience and estimating knowledge and/or experience.
Responsibilities
· Foster relationships with current home builders and General Contractor customers and new prospects.
· Generate prospects through Bid websites (e.g., Building Connected, Bid Mail).
· Obtain all required bid documents; including but not limited to site plans, fence specifications, and field measurements.
· Provide pricing based on specification and review with Sales Manager.
· Present proposal and follow up on bid within a timely manner to address or answer questions or comments.
· Maintain communication with superintendents and purchasing throughout job.
· Participate in sales meetings, training, trade shows, or other off-site functions as required
Qualifications:
· At least 3 years of Sales experience
· Ideal familiarity and experience in construction-related roles or the fencing industry.
· Must be able to prospect effectively and close sales
· Basic Microsoft Office skills
· Experience with CRM is a plus
· Familiarity with Building Connected and Bid Mail is a plus
· Excellent interpersonal and communication skills
· Pass a pre-employment physical and drug screen
· Pass E-Verify
Compensation: Total compensation is already composed of base pay + commission structure.
$100K - $125K.
Senior Sales Representative
Abington, PA jobs
Senior Sales Associate
🚧 We're Hiring: Senior Sales Associate
✈️ Travel Required
📢 Reports to: VP of Operations
About Us
With over a decade of global infrastructure experience, JK Steel Products is a solutions-driven partner in steel fabrication and supply. We take the time to understand each builder's unique needs to deliver finished products that reduce onsite labor, streamline installation, and keep projects moving.
JK Steel Products is the go-to supplier for new and used steel sheet pile, pipes, and steel beams. Pairing our deep industry expertise with strong supplier relationships we source high-quality materials built to perform. We focus on safety, compliance, and dependable workmanship from start to finish, delivering exceptional products quickly, competitively, and with an unwavering commitment to reliability.
About the Role
JK Steel Products is hiring a Senior Sales Associate! This role is responsible for developing new business, managing client accounts, and selling steel products to construction companies and other industrial clients. Ideal candidates will have sales experience in the construction or industrial B2B sectors. Key duties include creating sales strategies, negotiating contracts, understanding market trends, and managing the sales pipeline from prospecting to after-sale support.
This is an in-person role requiring a presence at our Abington, Pennsylvania office with occasional travel as needed.
🔧 Key Responsibilities
Sales and strategy: Develop and implement sales strategies, meet and exceed individual and team sales targets, and manage the sales pipeline from prospecting to closing.
Client management: Cultivate and maintain strong, long-lasting relationships with new and existing clients, acting as the primary point of contact.
Sales process: Generate leads through various methods like cold calling, networking, and attending trade shows, and qualify prospects to ensure they are a good fit.
Negotiation and closing: Prepare quotes, negotiate pricing and contracts, and close sales efficiently and professionally.
Product and market knowledge: Maintain a strong understanding of steel products (e.g., structural steel, flat-rolled steel), construction practices, building codes, and current market trends.
Reporting and administration: Use CRM tools to accurately report on customer interactions and sales activity, manage assigned sales budgets, and generate performance reports.
✅ What We're Looking For
Experience: 5 or more years of proven B2B sales experience, with a strong preference for those with experience in the steel, construction, or industrial products sectors.
Technical knowledge: A solid understanding of steel products and construction practices is a plus.
Sales skills: Strong negotiation, relationship-building, communication, and closing skills are vital.
Software proficiency: Experience with CRM software.
Other qualities: Must have a valid driver's license and be results-driven, self-motivated, adaptable, and possess strong analytical and problem-solving skills.
Why Join Us?
You'll play a critical role in a mission-driven, solutions-focused company that values leadership, autonomy, and cross-functional collaboration. This is an opportunity to truly make an impact-from optimizing logistics to streamlining financial operations.
Let's build something amazing together!
Inside Sales Representative
San Jose, CA jobs
Fence Specialties LLC is a leading wholesale distributor of high-quality fencing materials, serving contractors and residential customers across the region. With a strong focus on reliability, product expertise, and exceptional service, we've built a reputation as the go-to supplier for fencing professionals.
We are seeking a driven and bilingual (English/Spanish) Sales Representative with a hunter mentality and a passion for building relationships. This role is ideal for someone who thrives on generating leads, cold-calling, and developing long-term customer pipelines. If you are a self-starter who enjoys hitting the ground running and closing deals, we want to hear from you.
Key Responsibilities:
Proactively identify and pursue new sales opportunities through cold-calling, networking, and in-person visits
Build and maintain strong relationships with contractors, builders, and residential customers
Develop and manage a personal pipeline of leads and prospects
Follow up on inbound inquiries and maintain consistent communication with clients
Accurately enter and track customer interactions and sales activity using a CRM system
Stay informed on product knowledge, pricing, and promotions
Collaborate with the inside sales and warehouse teams to ensure timely fulfillment and customer satisfaction
Meet and exceed sales targets and performance goals
Requirements:
Bilingual in English and Spanish (verbal and written)
Prior experience in outside or product-based sales (2 years)
Comfortable with cold-calling and generating your own leads
CRM experience (e.g., Salesforce, HubSpot, or similar)
Proficient in Microsoft Office programs (Outlook, Excel, Word)
Strong interpersonal and communication skills
Valid Driver's License
Reliable transportation and willingness to travel on occasion
Preferred Qualifications:
Experience in the building materials, construction, fencing, or related industries (not required but a plus)
Ability to read and interpret product specs or construction documents is helpful
National Sales Representative
Spartanburg, SC jobs
Guy Roofing is GROWING! A leading residential and commercial roofing contractor nationwide, Guy Roofing is seeking a National Sales Representative to join our Spartanburg, SC headquarters. This is an exciting opportunity to join a fast-growing, highly motivated team of professionals as we expand our footprint nationwide.
ABOUT GUY ROOFING: Guy Roofing is among the largest and fastest-growing roofing companies nationwide. Founded in 1970, we have over 50 years of experience in the roofing industry, and remain a family-owned-and-operated corporation to date.
ABOUT THE JOB: This position requires the National Sales Representative to close contracts for national sales customers, at defined monthly goals, that ensure partner and customer satisfaction.
PRIMARY RESPONSIBILITIES:
Prospects, qualifies and generates sales within the company's established processes.
Ensures prospects identification, planning, account qualification and needs analysis at all prospect levels.
Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
Identifies and closes additional purchases of products and services by customers' communities.
Works closely with Support, Account Management and Business Development.
Responds to requests from customers for information and gives online presentations.
Attend trade shows up to twice per year.
Engages in technical discussions with potential clients through demonstrations and presentations.
Remains knowledgeable and up-to-date on changes and developments in the construction industry.
Keeps management informed of all activity, including timely preparation of reports.
This position requires up to 25% travel.
PERKS:
Weekly Pay
Company Vehicle as needed, Laptop, I-Phone, and Gas Card
Paid Training
Competitive compensation
Company stability
Medical, Dental, Vision, LTD, STD, Basic Life, AD&D, Voluntary Insurance, Employee Assistance Programs + more options
(applicable after 90 days of employment)
401K With Match offered after 6 months of employment
Casual business Attire
QUALIFICATIONS:
A two or four-year degree in a technical or business discipline or equivalent experience.
A minimum of two years in a sales or sales support role.
Sales Representative
Orlando, FL jobs
Maxim Crane Works is seeking a Sales Representative in Orlando, Florida!
Working independently, the Sales Representative is the primary point of contact for existing and potential customers. Also responsible for establishing, growing and maintaining customer relationships at the local level by providing seamless and consistent service to the customer. This is primarily accomplished by making regular visits to existing customer job sites, and the offices of former and potential customers.
Duties and Responsibilities
Makes regular visits to the job sites of existing customers.
Visits offices/job sites of former and potential customers making sure they understand Maxim's capabilities and products.
Establishes, grows, and maintains customer relationships at the local level by providing seamless and consistent service to the customer.
Conducts/coordinates office visits, site visits, and job planning meetings with Branch Manager and/or Regional Sales and Marketing Director
Prepares bids and gives technical advice on crane types and lift solutions.
Advises on availability of assets by timeframe and location.
Advises on crane lifting plans (3D lift planning)
Resolves disputes that pertain to customer related issues.
Functions as the primary liaison between the customer and Maxim Crane
Performs other duties as assigned or required.
What are the perks?
We are proud to offer day one eligibility for medical, dental and vision plans. We also offer paid vacation, paid holidays, paid sick time, paid parental leave, and 401(k) plans with company match made every pay period. Maxim has other great offerings including life insurance, AD&D, flex and health savings accounts, wellness programs, critical illness and accident plans, and short-term and long-term disability, plus employee discounts. Additionally, we provide opportunities to expand your skillset and knowledge base.
Why Maxim?
Our work impacts our local communities, helping transform where people live, work and play. You'll be a part of some of the biggest, most high-profile construction sites across the country and have the opportunity to support our coast-to-coast team across 60 branches in the United States.
Minimum Requirements
Education:
BA/BS (Business, Marketing, Finance, or related field) or equivalent combination of education and experience.
Experience:
Minimum of 2+ years' prior crane sales experience is required
Skills/Knowledge:
Moderate level understanding of the regional market, clients, and competitors
Moderate level knowledge of MS Office and CRM software
Advanced level customer service skills
Advanced level written and verbal communication skills.
Advanced level analytical and problem-solving skills
Advanced level organizational skills and attention to detail
Other:
Current Driver's License and Maxim approved driving record must be maintained
Frequent local travel is required, occasional overnight travel may also be necessary
Language Skills:
Must be able to read and comprehend complex instructions, short correspondence and memos and the ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to other employees of the organization
Physical Demands:
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to walk, use hands to finger; handle or feel; and kneel; crouch; and talk; or hear; push and/or pull; reach; bend and/or stoop. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of an outside sales job. Moderate physical effort required; including sitting, standing, walking, using a keyboard, and a phone are regular actions performed in this role. Occasional exposure to the elements may occur while visiting Maxim Depots or customer job sites. Must be alert and aware while driving on company business.
Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment based on their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.
In-Home Sales Representative
Orlando, FL jobs
Patio Enclosures by Great Day Improvements - Orlando
$150K-$350K+ First-Year Earnings - 100% Commission (No Cap, Ever)
We don't pay you to show up.
We pay you to CLOSE.
Patio Enclosures by Great Day Improvements has been America's trusted name in custom sunrooms, screen rooms, patio enclosures, and pool enclosures since 1966-over 250,000 installs and growing fast. We need 5-10 proven closers who want to own their income in 2026.
What You'll Do (and Get Paid Big For):
• Run 2-3 pre-set, pre-qualified appointments daily (we book them, you close them)
• Sell high-ticket sunrooms, screen rooms, patio enclosures - average deal $12K-$35K
• Earn 10-15% commission on every sale (top reps clearing $25K-$45K+/month)
• No cold calling, no door knocking, no lead costs - ever
What We Give You:
• Company-generated leads (multi-million-dollar marketing machine)
• Fully PAID training & ramp-up period
• iPad, demo kits, proposal software, financing apps - all provided
• Bi-weekly paychecks (direct deposit)
• Full W-2 employee benefits package available
• Management opportunities available for proven producers
Who Thrives Here:
• 1+ years in-home sales experience (sunrooms, windows, roofing, baths, remodeling, etc.)
• Proven closer who has written $750K-$2M+ annually
• Valid driver's license and reliable vehicle (no mileage reimbursement or company car)
• You see 100% commission as freedom, not risk
This is a full-time W-2 position built for wolves, not sheep.
Average first-year rep earns $180K+. Top 10% clear $350K-$450K+.
We move fast. Interviews this week. Start running appointments in ~30 days after paid training.
Apply NOW - send resume + (optional) last 12 months production to:
*************************************
Spots fill in days, not weeks.
Patio Enclosures by Great Day Improvements
America's #1 Name in Outdoor Living Since 1966
Equal Opportunity Employer | Background & DMV check required
Inside Sales Specialist
Irving, TX jobs
Are you a driven sales professional who thrives on building relationships and closing deals? We're looking for a passionate Inside Sales Representative to join our growing team. In this role, you'll be the voice of our brand-engaging with prospects, identifying their needs, and delivering tailored solutions that drive business success. If you enjoy fast-paced environments, have a knack for communication, and love turning leads into loyal customers, we want to hear from you!
About the Job
The Hardware Resources division is seeking an experienced and motivated individual to join our team and become a key contributor to our continued rapid growth. One of the reasons for our success and longevity in the industry is an outstanding combination of sales teams that reach our customers. We deliver our value proposition and drive revenue across our thousands of customers in the US and Canada. This is a sales role designed around teamwork in a business-to-business sales environment. Each Inside Sales Representative is paired with 2 Outside Sales Representatives to generate and increase revenue, exceed monthly sales plans, and grow territory penetration across all brands. The person filling the role must expand the Hardware Resources and Top Knobs product offering within existing customers, as well as identify viable prospects, turning them into long-term customers. The ideal candidate will be located in the Irving, Texas area.
Key Duties and Responsibilities
Inside Sales Representatives will hunt for new business and supplement our existing outside sales force.
Represent Hardware Resources across all customer channels (manufacturing, showroom, retail).
Generate and drive new business in our existing customer base, communicating our entire product line.
In conjunction with your outside sales representatives, prospect for new business, generate leads, and close sales opportunities.
Handle all new account openings and fully execute the sales cycle.
Identify and build working relationships with customers and prospects.
Increase share of existing accounts spend.
Introduce and gain market share as each brand expands their existing lines and add new lines to current portfolios.
Maintain highest level of personal knowledge on products offered the market dynamics and competition.
Maintain all call notes in the CRM tool.
Build relationships within the Customer Service, Credit, Product Management, Marketing, and other departments to ensure the highest levels of customer satisfaction.
Primary point of contact for designated prospects and accounts in assigned territories.
Responsible for 30 quality outbound calls and/or 2+ hours of quality talk time per day.
Must conduct affairs of company and interactions with suppliers and customers in a professional and ethical manner at all times.
Skill & Knowledge Requirements
Professional sales skills and the understanding of selling processes
Multi-tasking, strong organizational and time management skills
Strong influence and collaboration skills, including demonstrated ability to coordinate work effectively with outside sales partner, and customer service representative
Basic business acumen in order to analyze and discuss customer operations
Basic proficiency with Microsoft Word, Excel and Power Point required
Knowledge of the construction cycle, hardware and/or retail preferred
Education and experience
Associates degree is preferred. Applicable industry experience may also be considered
One year of previous inside sales experience or retail experience preferred
FSLA Status: Salaried Exempt
Location: Dallas, TX (Irving)
Work Location: Hybrid remote in Irving, TX 75038
Residential Sales Consultant
Indianapolis, IN jobs
Cochran Exteriors, a brand of Infinity Home Services, is building and growing our presence in Central Indiana. To drive that growth, we seek committed, passionate, driven professionals to serve our customers with integrity and a focus on driving excellent customer outcomes on their home exterior projects (roofing, siding, windows, doors, gutters, eaves.)
KEY RESPONSIBILITIES
Sales Consultants act as a trustworthy resource to our residential customers by:
Conducting thorough assessments and estimations for roofing, siding, window, and other home exterior projects.
Developing and presenting project proposals to potential clients.
Participating in sales, marketing and promotional activities in all assigned markets which may require regular travel.
Provide exceptional customer service by addressing client inquiries and concerns promptly.
Maintain clear communication with clients throughout the roofing process to ensure satisfaction.
Collaborate with team members to ensure timely project completion and quality workmanship.
Stay informed about roofing materials and techniques to effectively assist customers.
QUALIFICATIONS
Excellent communication and presentation abilities.
Ability to build and maintain client relationships.
Intermediate computer skills
COMPENSATION & BENEFITS
Cochran Exteriors wants you to achieve your unlimited potential and offers an aggressive, uncapped commission structure.
Benefits include medical, dental, and vision insurance, and 401k with company match.
We will also provide a company vehicle, credit card for fuel and other company-approved expenses, cell phone, and laptop or tablet.
Sales Consultant
Sumter, SC jobs
Mattress Warehouse is growing!
About us:
At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the United States, we're dedicated to improving lives through quality sleep. We offer quality products and exceptional service to our customers while supporting the communities we serve and protecting the environment.
Why Choose Mattress Warehouse?
Joining Mattress Warehouse means becoming part of a team-oriented work environment where your hard work and dedication are recognized and rewarded.
What you can expect from us!
Robust Compensation Package: that includes: the greater of a generous hourly wage or commission pay, eligibility for bonuses, along with a 401(k) plan with a hefty employer match to secure your financial future.
Unlock Your Sales Potential: As a Sales Consultant, you'll leverage our exclusive bed MATCH diagnostic sleep system, empowering customers to find their perfect mattress based on 18 measurements and personalized recommendations. This tailored shopping experience transforms a customer's sleep quality and satisfaction.
Comprehensive Benefits: We care about our employees' well-being, offering a variety of insurance coverage for every budget, covering medical, dental, vision, short/long-term disability, basic life and AD&D insurance, as well as recognition programs, and product discounts.
Generous Paid Time Off: Our PTO package includes vacation, personal, and sick days.
Growth Opportunities: We foster growth and development through our comprehensive paid training program, continuous feedback, an expansive learning library, and more.
What we are looking for:
We are seeking highly motivated and successful Retail Sales Consultants to assist us in our continuing quest to provide exceptional service to our customers. With over 520 store locations and growing, we have been a leader in the Mattress industry for 35+ years, and we are USA family owned and operated! You will confidently sell our premium mattress/bedding products utilizing our tried and proven selling process and cutting-edge diagnostic sleep system bed Match.
Preferred Qualifications
We are looking for motivated people with the availability to work a retail schedule that includes evenings, most holidays, and all weekends. Our typical 4-5-day work week offers our Retail Sales Consultants the opportunity to work between 40 and 55 hours a week.
Bilingual with equal fluency in verbal and written English and Spanish or other languages a plus!
Ability to lift up to 75 pounds, reset the showroom floor, and assist customers with loading their mattress purchases onto their vehicles.
You will provide our customers with a relaxed, low pressure and educational shopping experience focusing on improving their lives through our sleep solutions.
We use state of the art technology including tablets, mobile point of sales (POS), and our exclusive bed Match system.
A winning team-oriented attitude, high energy, and enthusiasm are keys to success!
Enjoy meeting and interacting with customers and understanding their needs.
At Mattress Warehouse, we pride ourselves on being an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment for all employees, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
If you're a driven, results-oriented individual with a passion for retail and exceptional customer satisfaction, we want to hear from you. Apply now and take the next step towards a rewarding career with Mattress Warehouse!
Inside Sales Representative
Memphis, TN jobs
General Shale, Inc., the nation's leading brick and masonry materials manufacturer, is seeking an Inside Sales Representative for our Memphis, TN location. The successful candidate must acquire an in-depth knowledge of General Shale products and interact professionally with customers in a fast-paced sales environment.
Responsibilities will include:
Inside sales
Invoicing
Answering the phone
Data entry in SAP computer system
Cash sales
Liaising with outside sales team
Job Requirements:
2-5 years customer service experience; inside sales experience
Must be a self-starter who possesses excellent PC skills; knowledge of SAP a plus
Strong communication skills, including both written and verbal communications
Associate or Bachelor's degree in Business, Marketing or related curriculum preferred
We offer competitive compensation as well as a comprehensive benefits package.
********************
KOHLER Store Sales Consultant - Kitchen & Bath
Fort Lauderdale, FL jobs
Wool Plumbing Supply & Kohler are seeking Design Sales Consultants for our new Fort Lauderdale location.
Join the Kohler Store team as a Design Sales Consultant! In this exciting role, you will be tasked with specifying kitchen and bath faucets, lighting, tile, and fixtures in a luxury showroom setting. Products offered include Kohler's expansive portfolio of brands, including both Kohler and Kallista brands. Kohler is the largest kitchen and bath brand in the world.
This sales-based, results driven position relies heavily on design-influence with the opportunity to work with walk-in homeowners and appointment based trade partners, including top interior designers and members of the trade community. (Approximately 90% sales, 10% design). The consultant will be responsible for driving top-line sales through the consistent achievement of personal sales targets and goals.
Compensation consists of a moderate base wage in conjunction with an open-ended commission and bonus structure. Due to the commission component, the total compensation range may vary depending upon the performance, success, and tenure of the sales consultant.
Key duties of the position include:
-Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
-Develop new relationships and business for Kohler to meet and exceed sales goals.
-Conduct daily follow up with customers, quotes and leads to generate and close business.
-Engage in strategic outreach to develop and grow the client base.
-Network with the professional trade through involvement in associations, meetings and events; including in-store events.
How To Apply
Apply directly through LinkedIn, and you may also email your resume to *********************** with the subject "Kohler Store".
Daily tasks may include:
-Drive sales to meet and exceed individual and team sales plans:
-Provide high quality customer service to scheduled appointments and walk-in traffic.
-Conduct daily follow-up on outstanding quotes.
-Develop and execute marketing plans to current and potential customer base.
-Participate in planning and execution of in-store events.
-Understands how to win as a team and brings forth a team mentality.
-Develop repeat sales, new relationships, and future business.
-Create a strategic sales plan and detailed tracking of customer interactions, quotes, and opportunities.
-Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.
-Follow up on leads to generate new business.
-Network with the professional trade through involvement in associations, meetings and events.
-Deliver exceptional customer service.
-Provide prompt and friendly service to every customer that walks into the store.
-Follow up on all sales to ensure customer satisfaction and service are met.
-Maintain a well-organized and aesthetically pleasing environment.
-Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way.
-Administer sales process to ensure timely and accurate completion of all sales:
-Process quotes and sales paperwork.
-Partner with Kohler Customer Care team to track orders for customers and ensure quality service.
-Continually develop sales skills and product knowledge:
-Develop detailed knowledge of all product lines and features.
-Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge.
-Complete training courses to continually develop and hone presentation, negotiation, and sales skills.
Skills/Requirements
Minimum of 3 years prior sales experience required, in a high-end sales / service industry preferred. A track record of consistently meeting or exceeding sales goals required. Strong preference given to prior sales experience in interior or architectural design or luxury retail sales. Candidates must be capable of creating and communicating product and / or design solutions in a timely manner and articulate why to buy from Kohler Stores.
Why Work at The Kohler Store by Wool Supply?
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen. So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler. In addition to the investment in your development, Wool Supply offers a benefits package including a competitive salary, health insurance, 401(k) with company matching, and a generous vacation policy!
About Us
Founded in 1873 and headquartered in Kohler, Wisconsin, Kohler is one of America's oldest and largest privately held companies. With more than 50 manufacturing locations worldwide, Kohler is a global leader in the design, innovation and manufacture of kitchen and bath products; engines and power systems; luxury cabinetry and tile; and owner/operator of two of the world's finest five-star hospitality and golf resort destinations in Kohler, Wisconsin, and St. Andrews, Scotland. For additional details, please visit kohler.com.
Beyond the competitive benefits and compensation, Wool Supply proudly offers a rich history of a local, multi-generational family business local to the South Florida community. The Kohler Store is owned and operated by Wool Supply. Wool Supply is a privately held, family owned South Florida business. Please visit woolsupply.com and woolkb.com to find out more about the company, and kohler.com, robern.com, annsacks.com, and kallista.com to learn more about the products featured in the store.
Residential Sales Consultant
Toledo, OH jobs
Pella Corporation is now looking for a Residential Sales Consultant for the greater Toledo Ohio market. We are seeking a confident, outgoing Sales Consultant who is self-disciplined and enjoys a challenge. We provide independence and an exciting, fast paced, and fun work environment. We look for you to provide a competitive drive, outgoing nature, and the will to be the best Sales Consultant in the industry.
A Residential Sales Consultant at Pella Corporation is responsible for presenting the Pella Promise for a completely satisfying turn-key installation of replacement windows to homeowners. Achieving individual sales goals by presenting a compelling case for customers to choose Pella. Understanding customer wants and needs is critical and the ability to translate our product offerings to match will help you be successful in this role. Striving for a first-time close and planning for and delivering effective follow up on the rest. Warm leads are provided in this role, but you must also proactively prospect new leads. Continually striving for a 100% “Very Satisfied” customer experience every time is a part of the Pella Promise.
Pella Corporation offers the following:
Salary plus uncapped commission
Mileage reimbursement
Hybrid work environment that includes your home office & appointments in the customer's home
Full benefits package which includes medical, dental, and vision
Health savings and flex spending accounts
Company paid life insurance
Company paid short/long term disability insurance
401k with company match
In-depth training program that includes virtual & hands on learning
Quality engineered product solutions that are unmatched in the window and door industry
Smartphone, tablet, laptop computer, and product samples provided
Solid reputation of the Pella Brand
Responsibilities/Accountabilities:
Achieving individual sales and customer satisfaction goals and objectives.
Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
Striving to close the sale during all customer interactions.
Ensuring quotes and orders are accurate following company sales process.
Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintaining an exceptional level of expertise in products/services relating to Pella's customers, as well as staying abreast of the competitive landscape.
Conducting after-sales follow-up with customers and developing lead and referral generation.
Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
Skills/Knowledge
Able to quickly earn trust and credibility with customers
Provide superb customer service and generate referrals from one customer to others
Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
Able to negotiate, build value and address objections towards closing a sale
Works collaboratively with Pella team members and customers
Able to grasp technical concepts related to general construction
Strong problem-solving skills
Energized by meeting and engaging new people, skilled networker
Tenacious, able to persevere through sales challenges and setbacks
Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
Seeks out internal experts and utilizes their knowledge
Adaptable to changing processes and priorities
Works well without close supervision but always keeps their manager informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language And Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
About Pella Corporation
As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by
Newsweek
,
Forbes
and
Glassdoor
, having most recently been named to America's Greatest Workplaces for Diversity by
Newsweek
in 2024, as well as
Forbes
' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.
With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
MEP Service Sales Consultant
Houston, TX jobs
Kilgore Industries, LP provides Mechanical, Electrical, and Plumbing (MEP) services throughout Texas. Recognized as a leading provider in terms of size and capabilities, Kilgore consistently delivers high-quality service solutions. The company's customers include notable commercial, industrial, medical, and educational institutions, as well as prominent hospitality, multifamily, and government entities.
Role Description
This is a full-time role based in Texas, for an MEP Service Sales Consultant. The Service Sales Consultant will identify and develop new customers focusing on Facility Services of HVAC, Electrical, and Plumbing. Responsibilities include working with clients to understand their operational needs, preparing tailored service proposals, ensuring customer satisfaction, and maintaining positive client relationships to foster recurring business. The consultant will collaborate closely with internal teams to develop effective facility solutions and deliver exceptional customer service.
Qualifications
Proven skills in Sales within the MEP or related industries
Strong Customer Satisfaction, Customer Service, and relationship-building skills
Excellent Communication skills, both verbal and written, to effectively engage with clients and internal teams
Ability to work collaboratively in a team-oriented environment and meet project goals
Experience in the MEP or Facility Services Industries is highly desirable
Residential Sales Consultant
Auburn Hills, MI jobs
Pella Corporation is accepting applications for a Resident Sales Consultant for the Northern Detroit market. The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects. Through in-home sales appointments and following a structured selling process the consultant will understand the customer's wants and needs and translate our product offerings to match. The consultant will strive for first-time close and will deliver effective follow-up as needed to close the rest. It is expected that all Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential. The ideal candidate will be results driven, have outside sales experience, and thrive in a fast-paced environment.
Pella Corporation offers the following:
Salary and uncapped commission
Mileage reimbursement
Hybrid work environment that includes your home office & appointments in the customer's home
Full benefits package which includes medical, dental, and vision
Health savings and flex spending accounts
Company paid life insurance
Company paid short/long term disability insurance
401k with company match
20 paid vacation days and paid holidays
In-depth training program that includes virtual & hands on learning
Quality engineered product solutions that are unmatched in the window and door industry
Smartphone, tablet, laptop computer, and product samples provided
Solid reputation of the Pella Brand
Exciting, nationwide career growth opportunities
Responsibilities/Accountabilities:
Achieving individual sales and customer satisfaction goals and objectives.
Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
Striving to close the sale during all customer interactions.
Ensuring quotes and orders are accurate following company sales process.
Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintaining an exceptional level of expertise in products/services relating to Pella's customers, as well as staying abreast of the competitive landscape.
Conducting after-sales follow-up with customers and developing lead and referral generation.
Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
Skills/Knowledge
Able to quickly earn trust and credibility with customers
Provide superb customer service and generate referrals from one customer to others
Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
Able to negotiate, build value and address objections towards closing a sale
Works collaboratively with Pella team members and customers
Able to grasp technical concepts related to general construction
Strong problem-solving skills
Energized by meeting and engaging new people, skilled networker
Tenacious, able to persevere through sales challenges and setbacks
Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
Seeks out internal experts and utilizes their knowledge
Adaptable to changing processes and priorities
Works well without close supervision but always keeps their manager informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language and Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
Residential Sales Consultant
Des Moines, IA jobs
Pella Corporation is now looking for a Residential Sales Consultant for the Des Moines, IA territory. We are seeking a confident, outgoing Sales Consultant who is self-disciplined and enjoys a challenge. We provide independence and an exciting, fast paced, and fun work environment. We look for you to provide a competitive drive, outgoing nature, and the will to be the best Sales Consultant in the industry.
A Residential Sales Consultant at Pella Corporation is responsible for presenting the Pella Promise for a completely satisfying turn-key installation of replacement windows to homeowners. Achieving individual sales goals by presenting a compelling case for customers to choose Pella. Understanding customer wants and needs is critical and the ability to translate our product offerings to match will help you be successful in this role. Striving for a first-time close and planning for and delivering effective follow up on the rest. Warm leads are provided in this role, but you must also proactively prospect new leads. Continually striving for a 100% “Very Satisfied” customer experience every time is a part of the Pella Promise.
Pella Corporation offers the following:
Salary plus uncapped commission
Mileage reimbursement
Hybrid work environment that includes your home office & appointments in the customer's home
Full benefits package which includes medical, dental, and vision
Health savings and flex spending accounts
Company paid life insurance
Company paid short/long term disability insurance
401k with company match
In-depth training program that includes virtual & hands on learning
Quality engineered product solutions that are unmatched in the window and door industry
Smartphone, tablet, laptop computer, and product samples provided
Solid reputation of the Pella Brand
Responsibilities/Accountabilities:
Achieving individual sales and customer satisfaction goals and objectives.
Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
Striving to close the sale during all customer interactions.
Ensuring quotes and orders are accurate following company sales process.
Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintaining an exceptional level of expertise in products/services relating to Pella's customers, as well as staying abreast of the competitive landscape.
Conducting after-sales follow-up with customers and developing lead and referral generation.
Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
Skills/Knowledge
Able to quickly earn trust and credibility with customers
Provide superb customer service and generate referrals from one customer to others
Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
Able to negotiate, build value and address objections towards closing a sale
Works collaboratively with Pella team members and customers
Able to grasp technical concepts related to general construction
Strong problem-solving skills
Energized by meeting and engaging new people, skilled networker
Tenacious, able to persevere through sales challenges and setbacks
Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
Seeks out internal experts and utilizes their knowledge
Adaptable to changing processes and priorities
Works well without close supervision but always keeps their manager informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language And Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
About Pella Corporation
As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 18 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by
Newsweek
,
Forbes
and
Glassdoor
, having most recently been named to America's Greatest Workplaces for Diversity by
Newsweek
in 2024, as well as
Forbes
' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company's Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.
At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you're most proud of - that's why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.
With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?
Replacement Sales Consultant
Brewster, NY jobs
About the job
Do you enjoy connecting with people? Do you like delivering a great product? Are you comfortable asking for the sale? If so, this position is for you!
The Replacement Sales Consultant is responsible for presenting the Pella Promise for a completely satisfying turn-key installation of replacement windows to homeowners. Achieve individual sales goals through assertively presenting a compelling case for customers to choose Pella. Understand customer wants and needs, and translate our product offerings to match. Strive for a first-time close and plan for and deliver effective follow up on the rest. Proactively seek out new referrals through customer relationship networking. Continually strive for a 100% “Very Satisfied” customer experience every time.
Pella Windows & Doors of CT-NY (Pella CT-NY) is the exclusive independent distributor of Pella products throughout Connecticut and Hudson Valley New York. Pella, founded in 1925, is one of the nation's most respected window and door manufacturers, with high-quality products designed for both residential and commercial applications. Headquartered in Pella, Iowa, the company operates 18 manufacturing facilities with 10,000 employees nationwide.
Pella CT-NY, recently acquired by Army Veterans Michael Maniaci and Miles Kirwin, is a fast-growing, mission-driven team that's committed to delivering premium products, exceptional customer service, and strong, long-term partnerships with clients. Our expert team delivers end-to-end windows and doors solutions, from product sales, to installation, to service backed by one of the strongest warranties in the industry.
The Replacement Sales Consultants (RSC) primary duty is closing sales through consistent and effective delivery of our proven selling model. The RSC is required to:
Adopt and deliver a structured sales presentation.
Prepare and present a price quote before leaving every appointment.
Follow up and respond to all customer questions within 24 hours.
Be available for customer appointments during evenings and Saturdays, in addition to weekday hours.
Responsibilities
Represent and sell replacement Pella products and services to homeowners.
Aggressively execute on all opportunities through effective time management skills and efficient use of contact management software.
Maintain an exceptional level of expertise of products/services relating to Pella's customers, as well as staying abreast of the competitive landscape.
Develop and maintain solid team-based relationships and communications with internal personnel.
Visit and/or contact jobs during and/or post installation to ensure a World Class Customer Experience.
Always exhibit the highest standard of personal ethics
Skills/Knowledge:
Customer Trust & Relationship Building
Sales Excellence & Value-Based Closing
Communication & Influence
Technical & Problem-Solving Ability
Drive, Tenacity & Work Ethic
Collaboration & Professional Discipline
Minimum Qualifications
Valid Driver's License and meet minimum insurance requirements
Ability to lift and carry Sales Tools that could weigh up to 50 pounds
Preferred Qualifications
College degree
Experience in B2C Outside Sales
What We Offer
Medical, dental, and vision insurance for you and your qualified dependents
Eligible for Employer provided short term disability, term life insurance, and AD&D insurance
401(k) retirement plan available
Vehicle Allowance to contribute to personal vehicle expenses
Phone and Laptop
No Overnight Travel
Paid Training
Ability to compete for Pella's Presidents Club and additional awards
A supportive and team-focused company culture
Compensation
~$50k - $250k+ (total compensation)
Equal Opportunity Employer:
Pella Windows & Doors of CT-NY is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, disability, or any other protected status.