SunSource jobs in Phoenix, AZ

The Pricing Manager is responsible for developing and implementing pricing strategies to maximize profitability and market share. This role involves analyzing market trends, monitoring competitor pricing, and working closely with sales, marketing, and finance teams to ensure pricing consistency and competitiveness. The ideal candidate has strong analytical skills, business acumen, and experience in pricing management. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The competencies listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must possess strong interpersonal skills and have effective oral and written communication skills. Competencies: Strong business, creative, and technical writing skills Proficiency in MS office skills including Word, Excel, and PowerPoint Excellent oral and written communication Effective interpersonal, organizational, planning, and problem-solving skills Attention to detail and accuracy, and ability to multitask Ability to read and interpret procedures and product manuals required Required Education and/or Experience: * Bachelor's Degree and two years of experience or equivalent education and related experience * Proficient in Microsoft Office Suite Work Environment: Position is in an indoor office and warehouse setting with moderate noise levels, including voices, office equipment, and foot traffic sounds. The employee may interact with customers, sales representatives, and other internal departments. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to: * Sit at desk for extended periods of time * Use arms, hands, and fingers to handle, feel, and reach for items * Listen to and talk with fellow staff and internal and external customers * Occasionally crouch and crawl * Be able to lift 20 pounds Travel: Some travel, including occasional overnight stays, may be required for training sessions, conferences, or work-related events. Job Summary: * Collaborates with the pricing services team, sales, product managers, and management to determine competitive pricing strategies. * Analyzes data from multiple sources to determine gross profit margins. * Maintains data relative to price list administration, including customer price libraries, customer job contracts, and purchase price pages. * Calculates and submits requests for rebates to suppliers and reconciles rebate credits when received. * Maintenance of item master data, including new part number setup and modifications to existing parts. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned: * Administers all customer and purchasing price list activities. * Monitors expiration dates on special pricing agreements and customer pricing libraries. * Coordinates special cost activities with Sales, Customer Service, and Purchasing. * Generates, reviews, analyzes, and submits supplier rebates. * Reconciles supplier credits to rebate submission. * Analyzes and resolves discrepancies with suppliers. * Creates new and maintains existing data, including list & cost on item masters. * Assists sales representatives and internal employees on reporting needs for sales and pricing activities. * Develops, implements, and monitors pricing strategies in line with business objectives. * Analyzes market trends, competitor pricing, and sales data to make data-driven pricing decisions. * Collaborates with cross-functional teams (sales, marketing, finance, and product management) to ensure alignment on pricing strategies. * Builds pricing models and scenarios to forecast revenue and profitability impacts. * Provides pricing guidance and support to sales teams for negotiations and customer quotes. * Reviews and optimizes existing pricing processes, recommending improvements for efficiency and scalability. * Conducts regular price reviews and adjusts pricing in response to market changes or internal performance analysis. * Prepares and presents reports to senior management on pricing performance and strategy outcomes. * Ensures compliance with company policies and relevant regulations regarding pricing. Hei-Tek Automation is an Equal Employment Opportunity employer committed to maintaining an environment of non-discrimination for all persons. Policies and practices that ensure that all individuals are judged on the basis of their job performance, qualifications, and relevant job criteria are followed throughout the Company. Hei-Tek Automation will recruit, hire and train, promote, transfer, pay and take all other employment actions without regard to race, color, sex, gender, sexual orientation, gender identity, national origin, religion, age, height, weight, pregnancy, disability, genetic information, marital status, amnesty or and veteran status, as required by law. We participate in E-Verify. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. 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Accept responsibility for assigned service areas. Exercise leadership control of assigned shift(s). Direct personnel to perform related support activities. Appraise assigned employees' performance. Meet production schedules. Maintain area equipment and tools. Coordinate jobs between shifts and with other departments. Assist in handling client calls. Solve workflow and procedural problems. Provide failure analysis and technical information support as needed. ESSENTIAL FUNCTIONS: Directly supervises employees. Prioritizes workflow and assign jobs to technicians. Coordinates and schedules required work with other areas. Communicates with clients as needed. Operates within budgets, meeting standards for flat rates, bids, and estimates. Conducts annual appraisals for assigned employees. Controls repair job costs and keeps costs within budget. Maintains records and data. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Uses professional interpersonal skills to select, supervise, train, and develop subordinates. Ensures assigned employees are trained, motivated and functioning according to their job descriptions. Investigates possible re-work and warranty situations. Determines proper repair methods. Functions as a Service Technician to assist in meeting deadlines. Maintains equipment and tools in work area; keep work area clean and safe. Monitors and reviews all work orders in work area. Obtains technical assistance in difficult and unusual conditions. Performs other duties as assigned. Works within and promotes corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal and communication skills sufficient to oversee, motivate, direct, train, and evaluate people and to write reports. Must be able to organize jobs into a logical operational sequence and provide leadership to assigned technicians. Must be able to utilize diagnostic equipment to evaluate problems and make repair decisions. Must know and be able to use EMPIRE and Caterpillar Service Systems, procedures, and publications. Must have acceptable attendance to meet all company standards and requirements. Must have extensive technical knowledge of CAT machine components and systems in order to troubleshoot problems and train others. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. Strong technical background required. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 60 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Responsible for assembling, reviewing, tracking, closing and final billing of work orders. ESSENTIAL FUNCTIONS: Ensures customer billing accuracy. Meets contractual obligations. Solves work order flow and procedural problems. Researches and analyzes customer billing problems and recommend solutions. Keeps appropriate personnel advised of work order status. Monitors bid and contract jobs. Monitors work order collection, charges, adjustments, and charges internal accounts. Assists in handling customer calls. Identifies source input and other work order problems. Administers selected customer accounts as directed by management. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Produces reports as required. Receive, check and process service reports. Monitors exception reporting systems Ensures COD activities are performed in accordance with company policy. Ensures data entry is timely and accurate. Works within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Interpersonal and organizational and planning skills sufficient to maintain acceptable levels of productivity. Maintains CAT product line knowledge. Polished communication skills both in presenting oneself to all levels of individuals and in written correspondence. Abilities with common sense understanding and to apply complex concepts to practical situations in order to resolve issues or explain applications of policy or procedures to individuals. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Experience in operating personal computer and use of multiple software applications; word-processing, spreadsheet, with preference for Microsoft Office Products. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. If on an occasional basis, employees perform duties that Empire in good faith believes could affect the safety or health of the employee performing the task or others, then their role would be classified as working in a Safety-Sensitive Position. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

The Marketing Specialist role will help drive key business strategies through creative marketing solutions by working directly with the marketing team to execute a wide range of marketing processes and projects. The role will require interactions with a variety of stakeholders including the Leadership, Sales, Parts and Service Managers, client-facing employees, manufacturer representatives and all areas of marketing including vendors, agencies, photographers, designers and printers. The role will help produce and execute collateral, print ads, presentations, digital content, email marketing, events and lead generation campaigns. We're looking for a creative, detail-oriented Marketing Specialist to help bring our brand, events, and campaigns to life. In this role, you'll collaborate across teams to execute and manage a variety of marketing initiatives-from digital campaigns and events to creative content and vendor partnerships. If you're organized, proactive, and thrive in a fast-paced environment, we'd love to have you on our team. ESSENTIAL FUNCTIONS: Coordinate a wide variety of integrated marketing activities including direct mail, email campaigns, sales support collateral, events, promotions, client communications, print ads, online content and more. Be the focal point for production, timeline, resourcing issues and approvals for your designated projects. Participate in the development of creative messaging and visual content for marketing communications. Understand brand requirements and consistently apply brand standards throughout all channels and businesses. Establish strong, productive working relationships with organizational partners and vendors including advertising agency, photographers, designers and printers to ensure production of materials on time and on budget. Manage and process marketing finances, contracts, and vendor relationships. Support corporate communications function with public relations efforts, presentations and business unit updates. Maintain project management system to update statuses and track project deliverables and deadlines. Help drive event attendance and produce actionable metrics and follow-up activities. Monitor, develop and update content through platforms including social media systems, online content management systems, and multi-media programs. Prepare marketing metrics by collecting, analyzing, and summarizing campaign data. Support sales presentations by assembling proposals, videos, slide shows and collateral. Stay informed on marketing trends, emerging platforms, and best practices to bring fresh, innovative ideas to the team. Work closely with Marketing Project Managers to create, execute, maintain and support marketing plans. Attend and support the company sponsored promotions and events. Other duties as assigned - performs additional tasks as needed to support organizational and departmental objectives Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Perform a variety of administrative tasks. Travel to branch locations to support specific projects as needed. Proofread printed materials produced by any other member of the Department as requested. Use software applications for database administration, word processing and simple spreadsheet applications. Develop and maintain knowledge and proficiency on the following software applications and systems: Outlook, Microsoft Office (Excel, Power Point, and Word), Creative Suite, Marketing (content management, digital media and email systems), and general network applications; and other specialized applications as directed. Perform other tasks and special projects as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal skills to professionally work with people and provide customer support. Excellent oral, written communication and listening skills. Strong customer service skills. Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel). Strong knowledge of digital marketing principles and web technology. Extremely high level of attention to detail and high standard of quality. Excellent time management and organizational skills and ability to complete assignments on schedule with minimal supervision. Ability to thrive in a fast-paced, self-starter environment, juggling multiple projects at once. Ability to collaborate and to integrate with a diverse team. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to analyze problems, recommend solutions, and enhance communications within and outside the internal team. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Must have acceptable attendance to meet all company standards and requirements. Detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Bachelor's degree (4-year degree). Minimum of 4+ plus years' work experience in Marketing or related role. Experience in Adobe Creative Suite including Photoshop, InDesign and Illustrator. Experience with web content management systems and social media platforms. Experience working with B2B marketing, CSS or HTML, and/or Google Analytics, a plus. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Primarily office-based with regular visits to warehouses, distribution centers, or supplier facilities. Travel up to 10-20% may be required, depending on project needs. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Process machine rentals from initial customer request to final billing. Maintain inventory records of machine status and location of machines. Promote rental equipment through constant customer contact. Assist Account Managers and Rental Territory Managers with their assigned accounts, helping to realize customer satisfaction and astonishment. ESSENTIAL FUNCTIONS: Processes rental requests. Reports customer rental problems to the Rental Manager as needed. Assists in generating equipment rentals with minimum discounting to insure machine rental. Maintains rental requests and communication with Empire stores, with particular emphasis on sister stores previously assigned. Maintains inventory records of machines. Maintains and update status in DBS on regular and continuous basis. Assists in purchase of new equipment. Knows Empire's product. Generates and distribute all customer rental charges including days rented, tire wear, transportation, abuse and neglect, and overtime. Handle customer-billing complaints. Maintains open communication with Sales Account Managers, Rental Territory Managers, and customers. Process rental through direct contact with customer or Empire facilitator. Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Performs miscellaneous staff functions. Takes after hours responsibility whenever needed. Perform other duties as assigned by the supervisor or other contact at manager level or higher. Maintains a record of all phone calls through extensive use of phone logs provided by Rental Department. Maintains correct levels of inventory in attachment items for usage on current rental models. Dispatches Empire owned transport trucks for pick-up and delivery of Empire or customer owned machines. Assumes overall leadership and responsibility for performance of coordinator desk and coordinator position in general. Works within and promotes corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have interpersonal skills to cooperatively direct people and expedite machinery rental, lease, demonstration, and sales transactions. Must have in-depth and thorough product knowledge of the Caterpillar product line including model designations and equipment applications. Must have in-depth and thorough familiarity with rental/lease agreements, rental/lease billings as well as tire reports, damage reports, and purchase option agreements. Must have at least awareness if not relationships with rental customers and their operations. Must have sufficient math skills to calculate rates and rental amounts. Ability to perform clerical skills and type at least 30 words per minute. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Must be able to communicate (speak, read, comprehend, write) in English. 36 months minimum experience in Rental Industry or EM Rental with minimum 12 months working at EM Rental. In-depth and extensive knowledge of the Caterpillar product line. Proficiency in DBS, Microsoft Excel, and Microsoft Word. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands to handle, or feel and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. If on an occasional basis, employees perform duties that Empire in good faith believes could affect the safety or health of the employee performing the task or others, then their role would be classified as working in a Safety-Sensitive Position. WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

The Data Analyst will function as the reporting and analytical associate for Empire's assigned operational team. This position will be Directly responsible for collecting, organizing, and analyzing large sets of information in support of the organization's business objectives. The data analyst plays a crucial role in coordination of data from multiple sources, verification of the integrity of the data, and providing data to help inform and guide business decisions. The data analyst will have a basic understanding of Caterpillar and Empire's business data systems, utilize data extraction resources, basic query skills, and assist with development of user views. ESSENTIAL FUNCTIONS: Research, extract, verify, and produce data relating to Empire's assigned operational team and external clients. Maintain dashboards, and reports for assigned operational team, which can include validating data accuracy and integrity. Assist in the Development and maintain analysis tools and dashboards for use by the operational team. Provide support for basic Ad-hoc data requests from various departments. Use statistical techniques to analyze data and identify trends and patterns. Create visual representations of data to support presentations and reports. Cooperate with personnel in other work centers to build high levels of cross-departmental teamwork and support. Comply with all company policies, procedures, and standards. Work safely at all times and adhere to all applicable safety policies. ADDITIONAL RESPONSIBILITIES: Achieve a high level of client satisfaction. Provide basic technical support as needed to assigned personnel and support resources. Train users and ensure data entry and processes are operationally consistent for reliable data retrieval. Perform other related duties as may be required. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Experience with data analysis tools and techniques, such as SQL and Excel Interest in SQL, Data Visualization (Power BI, Tableau, etc.) and statistical analysis. Must be detail oriented. Must have general business acumen that provides the ability to analyze and solve complex business issues. Must have or be able to gain an understanding of Empire's various business systems and how to extract data and information. Must have excellent verbal and written communication skills and the ability to multi-task effectively with minimal supervision. Must be a self-motivated, self-starter, work well in groups and demonstrate excellent client service. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Degree in Business Data Analytics, Engineering, Economics, or Mathematics preferred but not required. Minimum of two years' experience in Empire business systems preferred. Intermediate user of MS Office Suite. Experience in Caterpillar and/or Dealer Parts Operations is a plus. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands. The employee frequently is required to talk and hear. The employee is occasionally required to stand, walk, reach, and bend. The employee must occasionally lift and/or move up to 10 lbs. The vision requirements of this position are ability to adjust focus and close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to indoor conditions. The employee is occasionally exposed to wet, heat, cold and outdoor conditions. The noise level in the work environment is quiet.

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. * Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. 2-year experience with MineStar Products, including, Fleet, Site Aware, Command, Terrain for grading, loading, and drilling troubleshooting. Application knowledge of Trimble GNSS products and related technology. Able to create and edit basic surface designs using CAD software. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Install, troubleshoot, and repair telematics devices and components. Perform software updates and troubleshooting. Communicate regularly with internal and external clients regarding the status of scheduled installations, repairs and hardware/software updates. ESSENTIAL FUNCTIONS: Install, trouble shoot, and repair telematics devices. Perform hardware and software updates as necessary. Perform intermediate level trouble shooting of digital and analog electronic components, electrical wiring and related mechanical systems. Travel to client locations which may include construction, mining and landfill sites. Prepare detailed service reports and submit to billing department in a timely manner. Maintain company vehicle and equipment in optimal condition. Uphold professional image that reflects positively on the company. Travel out of town for days at a time and work evenings and/or weekends as necessary. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Ability to perform complex installations for two or more product lines. Assist with training of new technicians. Own and maintain required personal tools. Learn and utilize company business systems for research, placing orders, and tracking job related activities. Assist Technicians I and III with grade control installations as needed. Follow standard operating procedures. Perform preventative maintenance duties as needed. Schedule own work for maximum efficiency and effectiveness in service planner's absence. Develop client relations that enhance and inspire trust in the company brand. Complete product specific training as instructed. Maintain open communications with manager and peers. Communicate with proper individuals to clarify instructions, solve technical related issues, or discuss scope and progress of job. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Strong computer and phone skills to send emails/texts; use Microsoft Office applications; and access and search the internet. Ability to utilize a laptop computer to access and maintain work order system, email, order parts, perform software updates, and locate installation and repair data, complete registry editing. Ability to read and interpret electrical system diagrams in order to perform installations and repairs. Knowledge of analog and digital sensors and their application and utilization to augment GPS data. Ability to troubleshoot electrical wiring on heavy equipment. Knowledge of multi-meter and ability to test for voltage, current, and continuity. Knowledge of functionality and application of GPS and telematics devices. Intermediate mechanical skills; knowledge of fabrication practices; and ability to use hand and portable power tools. Adequate communication skills to schedule and explain repairs, maintenance, and updates to clients. Ability to work in a collaborative, team oriented manner. Ability to travel to remote locations, stay overnight, as well as work weekends and after hours. Ability to make decisions and work independently. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Minimum of 2-3 years of experience with common automotive systems and equipment. Ability to achieve MSHA certification. Current Driver's license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands and fingers, and talk and hear. The employee is frequently required to sit, stand, walk, reach with hands and arms, climb or balance, squat or kneel, and crouch or crawl, drive for long periods of time. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral, depth perception and distance. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to moving mechanical parts, high precarious places, extreme cold, extreme heat and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions and taste or smell. The noise level in the work environment is usually loud. Machinery and tool operation requires the use of safety equipment to include but not limited to: eye safety glasses and hearing protectors.

Manage Power Systems' projects after the sale has been closed through final completion. Manage procurement and execution through organized communication, scheduling and instructions. Prevent cost overrun and maintain the profit level projected for the project. Coordinate activities of Power Systems' departments and vendors involved in procurement, handling, assembly, fabrication, testing, delivery, invoicing, installation and start up of projects. Ensure accuracy, with assistance as appropriate, of all design-engineering specifications for allied equipment, procurement of allied products, accuracy of drawings, and assembly instructions. ESSENTIAL FUNCTIONS: Reviews customer specifications, proposal, and Bill of Materials to thoroughly understand the sales project details and to ensure all required information is present. Recommends changes, additions or deletions to satisfy customer requirements while maximizing project profitability. Creates, maintains, and completes electronic project record using internal Project Management software. Ensures that all important documentation and conversations related to the project are captured within the project record. Prepares Caterpillar engine orders for transmission to CAT or identifies the inventory unit which will fill the project engine requirements. Maintains communications with Sales Coordinator regarding engine order acceptance, any order problems, RTS, and scheduled arrival. Prepares Bill of Materials, purchase specifications, RFQs (Requests for Quote) and creates/issues Purchase Orders for all allied equipment required to outfit the engines to meet customer specifications. Prepares any and all necessary project timelines to establish material ordering, receiving, assembly, testing and delivery deadlines. Ensures Commercial Engineer prepares all required project submittals of equipment, as required by specification, to submit to customer/engineer for equipment approval. Assists in preparation of all necessary drawings, wiring diagrams, etc. for including in submittals. Obtains necessary allied/vendor cut sheets, drawings and diagrams, as necessary for submittal. Prepares and issues Service Instructions document for use by Service and Parts Departments. Provides all of the background and ambient application information, equipment application and configuration details of engine as ordered. Includes all assembly instructions for adding to or reconfiguring the engine for the application. Provides all necessary supporting documentation, drawings, copy of specification. Manages internal costs and review internal work orders for adherence to agreed upon costs. Acts as liaison to Engine Inventory Administrator for purposes of maintaining inventory and for preparing all customer invoices. Prepares all required Invoicing Cost Estimates at time of delivery to ensure project gross profit accuracy at time of customer invoice and communicate to Engine Inventory Administrator. Negotiates project additions for any equipment or installation service requirement, as necessary, which is not a part of the original specification or bid quotation. Ensures all as-built project drawings, as required per specifications and installation requirements, are completed by Commercial Engineer at completion of project and are provided to customer. Identifies, communicates and ensures credit of all engine discount programs (CAT or Empire). Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Assists Construction Project Manager in completion of onsite work and coordination of service/contractor personnel. Maintains a high level of organization at all times, especially in relation to paperwork, information and products. Attends sales and project meetings as scheduled by supervisor. Reviews Account Managers' quotes and Bill of Materials to help ensure compliance with specifications and requirements. Assists Commercial Engineer in completion of all required submittal or Operation & Maintenance documents. Performs other duties as assigned by Commercial Engine Operations Manager. Works within and promotes corporate values. KNOWLEDGE SKILLS AND ABILITIES: Knowledge of power generation equipment and its applications, including commercial, industrial and marine engine and gensets. Must be willing and able to take initiative and control in an effort to protect the interests of Empire and our customers. Must be willing and able to continually learn new products, features, maintenance and installation of equipment. Must be willing and able to travel throughout Empire territory and stay overnight when required. Ability to read and understand electrical, mechanical and architectural engineering drawings. High degree of time management skills and ability to handle multiple priorities and projects at once. High degree of communication and interpersonal skills to work with customers, vendors, and influence others. Some degree of technical competency in electrical and mechanical applications. Ability to understand electrical and mechanical concepts. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Bachelors Degree in Engineering (Industrial, Electrical, Mechanical), Business Administration (Supply Chain, Operations Management) or similar field and/or equivalent experience. Minimum 5 years related experience may be substituted for college degree. Minimum 1 year experience in managing multiple complex projects at same time. Proof of current valid CDL if required by position. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Repair and/or rebuild structurally failed or worn parts requiring welding process reconstruction. Work in adverse weather and other adverse shop and field situations presented by client needs. Accept all out-of-town assignments requiring overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients, and management regarding conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: Fabricate and/or repair metal parts. Comprehend and interpret sketches and diagrams. Operate welding equipment. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Perform complex and innovative welding procedures. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Able to read and correctly interpret diagrams & blueprints. Basic knowledge of heat stresses in metal. Know proper use of cleaners and solvents. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. Minimum of 6 months related experience. Current AWS D1.1 and D14.3 certification. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). Will be required to wear respirator and be cleared for respirator use by an approved medical provider. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places, and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Required: At least six months of related experience in a similar role and environment. Ability to speak, read, write, and comprehend English. Keep safety as a priority in the work environment. Ability to successfully complete a skills assessment. (eTRAIN test) Valid driver's license. Excellent client service skills. Own and maintain required personal tools. Strongly Preferred Qualifications: Caterpillar work experience. Skilled in identifying, operating, changing, and replacing control panels; capable of troubleshooting and diagnosing additional system repairs. Proficient in troubleshooting, diagnosing and repairing engines and Tier emission regeneration systems. Able to perform basic standalone generator start-ups and basic switch start-ups at client sites. Advanced knowledge of switchgear, and transfer switches and how systems affect each other. EGSA training or equivalent. JOB SUMMARY: Troubleshoot, repair, recondition and maintain service of generators, switchgear, Automatic Transfer Switches (ATS), electrical systems, engines, and their components in field environments, potentially including hyperscale data centers. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. This position does not require a CDL (Commercial Driver's License). ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. * Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Deliver assigned formal training programs to support the Empire organization and its client base as a value-added option for Caterpillar and Allied products. Provide quality training programs that meet or exceed the Empire Training Institute established standards. ESSENTIAL FUNCTIONS: Deliver instructional programs to enhance employee productivity, safety and increase profitability. Deliver specialized training curriculum to meet both internal and external client needs. Deliver class lectures following assigned lesson plans to meet and or exceed course performance objectives. Courses to be delivered with a strict adherence to safety for the participants and equipment at all times. Administer written and practical exams, and submit evaluation reports on the trainees' performance. Ensure all documentation for each course is submitted within 2 work days of course completion. Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Creates and maintains a positive working relationship with Empire personnel consistent with Empire Values and the corporate mission statement. Maintains training facility, library, training aids, tools and equipment. Responsible for all materials used to prepare and deliver training classes. Maintains class progress records for students attending training. Assists in controlling training cost and expenses. Performs other duties as assigned, including events and project specific work. Works within, promotes and demonstrates corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have intermediate computer skills. Must possess good interpersonal skills and be able to effectively communicate with all level of employees as well as external clients. Must have planning and organizational skills sufficient to conduct training classes. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Minimum of 5 year's of experience in a heavy equipment industry (preferred). Minimum 2 year's of experience in course delivery. Proof of current valid driver's license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly is required to sit, use hands, handle, or feel and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Perform duties of the dispatcher for Empire's assigned work area. Use discretion and judgment to solve client disputes and dispatch system problems. Professionally assist clients to enhance a positive service image within the department. Determine shipment, delivery, and pickup priorities. Oversee scheduling transport shipments and meet delivery commitments. Assist in the most efficient use of drivers and equipment. Maintain cost control for overtime and expenses. Maintain the proper mix of company and for hire trucks on the road at all times. ESSENTIAL FUNCTIONS: Oversee dispatching of Empire trucks locally, statewide, branch-store and/or nationally for assigned work area. Assign tractors and trailers according to the type of load, point of origin, and destination. Oversee drivers' activities and offer assistance as needed. Ensure the staff is on task with their duties. Oversee the expenses and recovery of the permits and escorts. Oversee the communications between the clients and drivers for assigned work area. Maintain control over the outside hauling expenses and recovery. Assist in quoting hauls and overseeing the client billing, ensuring the billed amount equals the quoted amount. Keep track of all hauls that cannot be performed by EMPIRE and the reasons why. Continue to keep current with the transportation industry. Seek additional knowledge of value to enhance operating proficiency. Know and recognize state licensing and registration laws and insurance requirements. Maintain communication with the shop personnel and know what equipment is available for service. Helps maintain safety and compliance records such as Daily Vehicle Inspections and Annual Inspections. Assign loads responsibly. Communicate with clients to schedule loads. Communicate Empire's safety policies and expectations. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Maintain communication with the shop personnel. Know what equipment is available for service. Perform other duties assigned by management. Communicate with clients to schedule loads. May assist permit & escort coordinator. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Must have pleasant, effective interpersonal and written communication skills. Must be able to understand and effectively manage the transportation dispatching process. Must be able to read, interpret, understand, and use technical and contractual trucking related documents including rate schedules and regulations for transporting parts and machines. Must be able to professionally direct and train assigned personnel. Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Previous experience dispatching and managing a dispatch office. Minimum of 5 years of Heavy Haul driving experience. Extensive experience interpreting, understanding, and using transportation documents. Experience in ordering Oversize/Overweight permits and escorts. Valid CDL Driver's license. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop and kneel. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Perform rebuild and repair machining work as required. Repair or rebuild worn and failed parts requiring welding reconstruction and/or machining. ESSENTIAL FUNCTIONS: Ability to set up machines and run the machining job. Metal spray or HVC processes as required. Perform reboring, rebuilding, resurfacing, magnafluxing and grinding as needed. Prepare service reports. Plan and control cost of repair jobs. Machined parts are within specified tolerances. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Maintain quality work standards. Set up and operate equipment as required. Comprehend and interpret sketches and diagrams Operate stripping and finishing machines Keep records, provide data, and submit reports Weld structural components as needed. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: In-depth knowledge of general machining equipment. Previous experience in thermal spray and/or lathe. Extensive prior experience in welding and machining. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. Minimum of 6 months related experience Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Required: At least six months of related experience in a similar role and environment. Ability to speak, read, write, and comprehend English. Keep safety as a priority in the work environment. Ability to successfully complete a skills assessment. (eTRAIN test) Valid driver's license. Excellent client service skills. Own and maintain required personal tools. Strongly Preferred Qualifications: Strong mechanical troubleshooting and problem-solving skills. Ability to work independently and safely in demanding outdoor environments. Understanding of mine site safety standards, confined space, and hazard communication protocols JOB SUMMARY We are seeking a skilled Pump and Water Transfer Technician with extensive experience working with diesel-powered centrifugal pumps and interpreting pump operational curves. The ideal candidate will be proficient in pump setup, operation, troubleshooting, and maintenance to ensure maximum efficiency and reliability. This role requires expertise in HDPE pipe fusing, water stand setup, frac tank operation, and designing proper hose and pipe layouts to support safe and effective fluid transfer systems. The candidate should also be capable of testing pumps on a test tank and evaluating performance across the full operational curve. A strong commitment to safety, attention to detail, and technical problem-solving are essential for success in this position. ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. * Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. ************ Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our company's growth. Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative. In this position, you will: Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers. Writes bids and quotations when appropriate and performs follow-up procedures Documents all customer contact and sales activities in the ACS system Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers Supports Outside Sales in implementing sales and marketing plan. Keeps current on Ryan Herco Flow Solutions products Attends product and sales training meetings as required. Updates and maintains database Requirements: 2+ years of proven sales and/or customer service experience Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment Excellent people skills. Interacts effectively and works productively with a wide range of people Organized and detail-oriented Fast learner with the ability to grasp new concepts Persuasive, amiable, self-motived, and goal oriented Excellent written and oral communication skills MS Office (i.e. Word, Excel) savvy Must be able to type 40 WPM We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

JOB DETAILS: Shift 1st and 2nd Shift Available Schedule Varies depending on school schedule. Salary Range $18.50 Per Hour Develop mechanical and technical skills and knowledge. Maintain acceptable grades, attendance and performance ratings throughout the program as determined by shop supervisors, classroom training instructors and program coordinator. Understand and perform within Empire's conduct standards, work ethics and performance standards. There is no guarantee of employment. ESSENTIAL FUNCTIONS: Maintain classroom and self-study training grades and curriculum to avoid disqualification from the program. Maintain attendance above minimum program standards. Maintain acceptable attitude and cooperation standards. Keep work area and tool boxes clean and orderly. Learn to use parts books, NPR, SIRS, SIS and other required literature and systems. Learn basic systems and component functions (electrical, hydraulic, engines and power trains). Learn to disassemble, clean, reassemble and install components and parts. Maintain company equipment - report repair needs to supervisor. Prepare reports including time cards, service reports and self-evaluations. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards.. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Must be willing to work overtime, weekends, and any shift as needed. Must be willing to travel to remote locations, other stores and customer job sites as needed. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work within and promote corporate values. Comply with all company policies and procedures. Perform other duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Demonstrated technical skill competence. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Knowledge of the products sold and serviced. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Maintain current driver's license. Maintain current enrollment in Mesa Community College. Completion of TRAIN test evaluation and MCC assessment testing. Must be able to communicate (speak, read, comprehend, write) in English. Must complete any pre-requisite classes required to enter program or maintain status in program. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

The Commercial Engine Sales Manager will be responsible for managing the commercial sales activities in the Power Systems division. Included in this are EPG sales, industrial engine sales, marine engine sales, and sales of electrical support equipment. This role is a client and operations facing role that facilitates collaboration between the sales, project management and engineering teams to ensure alignment on client requirements, project timelines, and quality standards. Prime responsibilities will include maximizing market share, inventory utilization, asset management and profitability in each area. ESSENTIAL FUNCTIONS: Must be able to effectively manage a team to achieve targeted results. Must have a technical understanding of the various industries requiring commercial goods and customer value drivers in each industry segment. Maintain good customer, factory and OEM relations. Must develop a marketing plan that ensures success of the sales and financial plan. Must budget and manage sales and expenses to ensure targeted levels of profitability. Must meet targeted objectives in asset management, utilization, inventory turns, etc. Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Learn and use Empire, Caterpillar and allied product procedures and systems. Ensure performance evaluations are complete and on time. Mentor staff to develop the next generation of leaders. Work closely with commercial service organization to maximize departmental profitability and identify additional revenue opportunities. Perform other related duties as assigned. Maintain current MSHA card if work area requires. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Demonstrated basic engine and technical skill competence. Knowledge and skills to operate and understand sales force automation and customer contact management tools. Knowledge and skills to operate web-based information platforms. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Consistent attendance. Knowledge of Empire and Caterpillar's history. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED), college graduate preferred. Current driver's license. Minimum of 5 years related experience. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel. The employee is occasionally required to lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate.

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field. Prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures of machine and engines systems, and their components. Work in adverse weather conditions as needed. Accept all out-of-town assignments requiring extended overnight stays. Communicate orally and in writing information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations. ESSENTIAL FUNCTIONS: Troubleshoot and diagnose equipment malfunctions and failures. Maintain good client relations and support for corporate marketing objectives. Repair, recondition, and maintain equipment and components. Prepare service reports. Plan and control cost of repair jobs. Maintain company equipment - keep in good clean orderly condition. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures, and standards. ADDITIONAL RESPONSIBILITIES: Own and maintain required personal tools. Learn and use Empire, Caterpillar and allied product procedures and systems. Maintain current MSHA card if work area requires. Provide on-the-job training to technicians and helpers as assigned. Make warranty recommendations. Communicate with proper individuals to clarify instructions or discuss scope or progress of job. Work overtime as needed. Travel to remote locations as needed. Perform other related duties as assigned. Work within and promote corporate values. KNOWLEDGE SKILLS AND ABILITIES: Communicate verbally and in writing, information, instructions, and explanations to associates, clients and management regarding vehicle/component/equipment conditions, problems, recommendations, and repair processes. Demonstrated technical skill competence. Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation. Appropriate manner, conduct, and grooming adhere to company policy. Ability to work cooperatively and communicate effectively. Ability to obtain and maintain CDL if required by state or federal law. Knowledge of CAT machine components and systems. Must have acceptable attendance to meet all company standards and requirements. EDUCATION AND EXPERIENCE: High school diploma or General Education Degree (GED). Current driver's license. * Required DOT licensing, medical card, and endorsements as vehicle size dictates. Minimum of 6 months related experience. Completion of TRAIN test evaluation. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, talk, or hear, stand, walk, reach with hands and arms, climb or balance, and stoop or kneel. The employee is required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, and peripheral vision. May be required to operate a forklift with appropriate certification(s). This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually loud.