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Student accounts manager skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical student accounts manager skills. We ranked the top skills for student accounts managers based on the percentage of resumes they appeared on. For example, 19.7% of student accounts manager resumes contained financial aid as a skill. Continue reading to find out what skills a student accounts manager needs to be successful in the workplace.

15 student accounts manager skills for your resume and career

1. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how student accounts managers use financial aid:

Analyze and audit Financial Aid department processing and procedures in order to develop standard operating procedures for better time management.
Manage the processing of student account related information from various departments including financial aid activity and cash receipts.

2. Student Accounts

Here's how student accounts managers use student accounts:

Researched student accounts with outstanding balances, document collection attempts and process accordingly.
Research inquiries regarding disputed or questioned transactions regarding student accounts.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how student accounts managers use customer service:

Provided strategic direction in managing all facets of student account maintenance, financial data management, customer service policies and procedures.
Performed data entry, billing applications/collections, provided customer service to students, assisted with loan reimbursements

4. Student Loans

Student loans refer to money borrowed from the government or a private lender to pay for college. Students must settle the loan later, along with the interest that builds up over time. The primary uses of the money include payment for tuition, accommodation, and books.

Here's how student accounts managers use student loans:

Collections-collected on outstanding student loans balances.
Assisted and coached borrowers to find optimal repayment path for student loan debt and provided loan exit counseling.

5. Credit Card Payments

Here's how student accounts managers use credit card payments:

Train new hires on policy and procedures on accounting and taking credit card payments.
Set up, process and post daily and monthly credit card payments.

6. General Ledger

Here's how student accounts managers use general ledger:

Preserved accuracy of General Ledger and journal entries with consistent review and auditing protocol.
Maintained and supervised student monetary accounts on internal programs and reconciled general ledger accounts.

7. Student Payments

Here's how student accounts managers use student payments:

Negotiate student account payments and settlements, process student payments.
Alphabetized and filed hundreds of student records Insured accuracy of student payments

8. Delinquent Accounts

A delinquent account is an account wherein there are many past-due funds.

Here's how student accounts managers use delinquent accounts:

Liaised with third-party collection agencies and identified / recommended delinquent accounts for collections action while reporting all activities to corporate collections.
Streamlined internal and external collection efforts to improve performance of delinquent accounts.

9. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how student accounts managers use bank deposits:

Conducted cash handling, daily bank deposits, check and credit card transactions.
Manage bank deposits and generate cash receipt back up each day.

10. Payment Arrangements

Here's how student accounts managers use payment arrangements:

Initiate contact with borrowers, negotiated repayment arrangements and monitor accounts for proper pay performance.
Inform students of past due balances/make payment arrangements.

11. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how student accounts managers use payroll:

Managed financial accounts for all livestock centers and slaughter facilities, including payroll of all student and graduate assistants employed.
Process and maintain all payroll records for employees, including enrolling new employees into benefits packages.

12. Journal Entries

Journal entries can be defined as an act of keeping or making records of any transactions either economic or non-economic. The journal entries are made in the accounting systems of an organization. The entries are filled with two main fields; debit and credit. The debit and credit must be equal at the end of a journal entry else it is not considered correct. The journal entries also keep the date of transactions and the names of the accounts that were affected by the transactions.

Here's how student accounts managers use journal entries:

Assisted independent auditing firm with conducting financial year-end audit and prepared journal entries for month end and fiscal year end closings.
Prepared biweekly/monthly journal entries and reports, composed memos (20 memos per month) to various customers and employees.

13. Account Balances

When viewing one's bank account, the Account Balance is the information which represents how much money and of what kind is found on said account. It is often simply referred to as â€˜the balance'.

Here's how student accounts managers use account balances:

Provided updated student information to faculty and staff regarding students account balances.
Communicate with students/families regarding their account balance via walk-in, telephone, e-mail, etc.

14. Financial Reports

Here's how student accounts managers use financial reports:

Provide daily financial reports for management, ensuring internal accounting controls are met by implementing improvements in such operations.
Generated monthly reports, bank reconciliation statements and participated actively in the production of statutory and other financial reports.

15. Past Due Accounts

A credit card account in a bank or any other financial association that is past due in payment is called a past due account. Past due account holders are required to recompense their scheduled payments to the bank or their creditor. The more credit account holders are due, the more they are compelled by their lender to make the payment.

Here's how student accounts managers use past due accounts:

Collected on past due accounts, when necessary engaged the legal department to start legal proceedings to recover past due amounts.
Reviewed, monitored and prepared past due accounts for recovery of payments with preparation for collection placement.

What skills help Student Accounts Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of student accounts manager skills to add to your resume

The most important skills for a student accounts manager resume and required skills for a student accounts manager to have include:

Financial Aid
Student Accounts
Customer Service
Student Loans
Credit Card Payments
General Ledger
Student Payments
Delinquent Accounts
Bank Deposits
Payment Arrangements
Payroll
Journal Entries
Account Balances
Financial Reports
Past Due Accounts
Accounts Receivables

Student Billing
ACH
Outbound Calls
Title IV
Billing Statements
Inbound Calls
Financial Statements
Student Refunds
Tuition Payments
PeopleSoft
Due Balances
Collection Agencies
Loan Applications
IRS
PowerPoint
Federal Regulations

Student Body
Financial Transactions
Credit Balances
Account Issues
Financial Data
Party Billing
A/P
Bank Statements
Financial Accounts
Internal Audit
Collection Efforts
Bank Accounts
HR
Collection Calls
QuickBooks
NSF

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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