International Nonprofit Counsel - Remote Eligible
Remote job
A global leader in animal advocacy is seeking an Assistant General Counsel to provide legal advice on a wide range of issues, particularly employment and labor law. This full-time position offers a salary range of $91,500 to $137,300 and is remote eligible. The ideal candidate will possess a Juris doctorate, a minimum of three years of legal experience, and skills in contract negotiation and compliance management. The position supports a diverse international environment, ensuring effective legal strategies for an impactful organization.
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Student Disability Services Advisor
Remote job
If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Professional 303Pay Range: $45,300.00 - $67,900.00
Job Description
This position provides services and assistance to students with disabilities seeking accommodations under the ADA. Provides direct assistance to current students as well as consultation to WGU personnel, external agencies, and prospective students.
What You'll Do:
Respond to inquiries about ADA services and eligibility, provide information to current and prospective students, university faculty and staff, and external agencies.
Meet with students who are requesting services to gather information about their specific disabilities, needs, and accommodation requests.
Assist individuals in understanding how ADA applies to their situation.
Understand and clearly communicate WGU processes and policies.
Verify eligibility for ADA services by an interactive process, including reviewing disability documentation from educational institutions, psychologists, psychiatrists, and other medical providers.
Determine reasonable accommodations, generate and provide letters of accommodation to students.
Research and resolve issues with approved accommodations.
Maintain student ADA files, including medical documentation, accommodation letters and correspondence regarding ADA services.
Maintain confidentiality regarding student health information.
Provide timely responses to all student inquiries and accommodation requests.
Provide ongoing consultation and assistance to faculty and staff who are working with students with disabilities.
Provide counsel for students with disabilities to assist them in meeting educational goals and promote independence and self-advocacy.
Assist in the research of assistive technologies and resources.
Investigate and problem solve accessibility barriers utilizing appropriate resources and collaborating with other University departments.
Performs other related duties as assigned.
Knowledge, Skill, and Abilities You'll Need to Succeed:
Exemplary communication and social skills to unify ADA efforts among staff and students
Ability to work with a wide variety of student issues and maintain student confidentiality
Moderate to expert skill level with Microsoft Office Suite
Ability to articulate university policies and requirements
Ability to manage and organize multiple priorities in a fast-paced, dynamic, online environment
Knowledge of training principles and techniques; ability to present training materials
Understand and abide by nondiscrimination and equal access laws including the Americans with Disabilities Act and Sections 503 and 504 of the Rehabilitation Act of 1973, and other federal and state laws and regulations pertaining to persons with disabilities
What You'll Bring (Minimum Qualifications):
Bachelor's degree in a field of study related to student affairs or disability services
Two (2) years of experience in disability services in higher education or vocational rehabilitation settings. K-12 experience cannot be considered without accompanying experience in disability services in higher education or other vocational rehabilitation setting.
Bonus Points if You Have (Preferred Qualifications):
Master's degree
Experience with online and/or competency-based learners
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
Must be able to lift 15 pounds at times
What to Expect:
At WGU, our mission drives everything we do-including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.
Here's what that typically looks like:
Introductory phone screen (~30 minutes): We'll walk you through who we are at WGU, what you'll do in this role, and learn about your relevant experience.
Hiring manager interview (~45 minutes): Dive deeper into your skills and how you'll contribute to the team.
Assignment: To gauge your skillset relevant to tasks associated with this role.
Final Manager interview (~30 - 45 minutes).
Work Location/Schedule:
This is a home office role. Working hours are expected to align closely with standard business hours to meet the needs of our students, approximately 8:00-8:30 a.m. to 4:00-4:30 p.m. Mountain Time.
#LI-BS1
#LI-Remote
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at ******************.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Auto-ApplyAdvisor Licensing Program
Remote job
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial.
Job Overview:
The Advisor Licensing Program provides aspiring Financial Advisors the foundational skills necessary for a successful career in wealth management including; client relationship management, comprehensive financial planning, investment solutions, product implementation, financial markets and consultative selling. The program provides comprehensive training on LPL's systems and procedures, tutoring and support to obtain necessary FINRA licenses (7 & 66), and coaching from our leadership team.
After completing licensure and necessary milestones throughout the program, program participants will graduate with an opportunity to support our growing book of clients as an Associate Financial Advisor. The Advisor of the Wealth Advisors Group (Wealth AG) is a group of corporate employee advisors who provide investment solutions to mass affluent investors virtually and over the phone. The advisor will examine clients immediate and long-term investment needs, help design solutions that best meet their individual financial goals and help grow our book of 120,000 clients.
Responsibilities:
Licensure Testing: Training Advisors must pass the SIE, Series 7, and Series 66 exams, with no more than two attempts per exam, within a timeframe of up to six months from their start date.
Training: Training Representatives will be immersed in hands-on training which includes investment solutions and products, comprehensive financial planning concepts, systems and operational functions, client service, and consultative sales skills. Training Representatives will be responsible for achieving milestones and learning comprehension goals to graduate.
Customer Service: Advisors are responsible for all functions of client relationship maintained including providing an exceptional service via incoming service calls, directing client transactions, preparing necessary client reports and forms, responding to client emails and proactive client outreach.
Book Maintenance: Representatives will work together to ensure our book of 120,000+ are operationally maintained, compliant, and delivering on our client experience commitments through proactive check-ins and outreach.
Financial Planning: Advisors should have a detailed understanding of all aspects of the financial planning process. Advisors should be effective at collecting and analyzing client data, developing and implementing appropriate solutions, as well as reviewing and maintaining those solutions on an ongoing basis. Advisors will need to knowledgably speak to core concepts such as education, tax, estate, insurance and investment allocation on a daily basis.
What are we looking for?
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
Associate or Bachelor's degree from an accredited institution
High integrity, detail oriented and ability to evaluate and mitigate risk
Excellent communication skills, an avid listener, and strong business writing skills
Passion for financial services and client service
Organized with their time, and able to pass multiple FINRA licensing examinations
Core Competencies:
Ability to work independently and effectively to meet deadlines, including the ability to effectively assess, prioritize and manage shifting responsibilities.
Strong MS Office skills including Word, Excel, PowerPoint and Outlook and aptitude to quickly learn new systems. Experience with legal technology a plus.
Ability to interact and communicate across all business lines, and with internal and external customers.
Preferences:
SIE is preferred or strongly encouraged to have completed before start date
Telephone service / client relationship management skills
Prior financial tele-sales, trading or call center service experience
Previous experience as financial advisor or delivering advice and guidance to retail clients
Basic understanding of financial planning concepts, investment markets, and account types
Entrepreneurial mind set, self-starter and quickly adapt to a fast-paced environment
Proficient in Microsoft Office and web-based applications
Ability to assist customers in call center environment while accessing data via multiple PC lookup applications. Must have excellent PC and data input skills
Disclaimer for international students:
At this time, for our early career program positions, we're unable to consider candidates who require sponsorship now or in the future. For other positions, within LPL it will depend on the specific position.
You will be responsible for obtaining and providing to LPL the required I-9 documentation as part of our onboarding process.
Positions offered are for full-time work at 40 hours per week.
Please consult your Designated School Official to confirm your eligibility with your school ability prior to applying.
Pay Range:
$21.63-$36.06/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit ************
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
Impactful Work: Our size is just right for you to make a real impact. Learn more here!
Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!
Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************.
EAC1.22.25
Auto-ApplyAdvisor Licensing Program
Remote job
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what's possible with LPL Financial.
Job Overview:
The Advisor Licensing Program provides aspiring Financial Advisors the foundational skills necessary for a successful career in wealth management including; client relationship management, comprehensive financial planning, investment solutions, product implementation, financial markets and consultative selling. The program provides comprehensive training on LPL's systems and procedures, tutoring and support to obtain necessary FINRA licenses (7 & 66), and coaching from our leadership team.
After completing licensure and necessary milestones throughout the program, program participants will graduate with an opportunity to support our growing book of clients as an Associate Financial Advisor. The Advisor of the Wealth Advisors Group (Wealth AG) is a group of corporate employee advisors who provide investment solutions to mass affluent investors virtually and over the phone. The advisor will examine clients immediate and long-term investment needs, help design solutions that best meet their individual financial goals and help grow our book of 120,000 clients.
Responsibilities:
* Licensure Testing: Training Advisors must pass the SIE, Series 7, and Series 66 exams, with no more than two attempts per exam, within a timeframe of up to six months from their start date.
* Training: Training Representatives will be immersed in hands-on training which includes investment solutions and products, comprehensive financial planning concepts, systems and operational functions, client service, and consultative sales skills. Training Representatives will be responsible for achieving milestones and learning comprehension goals to graduate.
* Customer Service: Advisors are responsible for all functions of client relationship maintained including providing an exceptional service via incoming service calls, directing client transactions, preparing necessary client reports and forms, responding to client emails and proactive client outreach.
* Book Maintenance: Representatives will work together to ensure our book of 120,000+ are operationally maintained, compliant, and delivering on our client experience commitments through proactive check-ins and outreach.
* Financial Planning: Advisors should have a detailed understanding of all aspects of the financial planning process. Advisors should be effective at collecting and analyzing client data, developing and implementing appropriate solutions, as well as reviewing and maintaining those solutions on an ongoing basis. Advisors will need to knowledgably speak to core concepts such as education, tax, estate, insurance and investment allocation on a daily basis.
What are we looking for?
We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements:
* Associate or Bachelor's degree from an accredited institution
* High integrity, detail oriented and ability to evaluate and mitigate risk
* Excellent communication skills, an avid listener, and strong business writing skills
* Passion for financial services and client service
* Organized with their time, and able to pass multiple FINRA licensing examinations
Core Competencies:
* Ability to work independently and effectively to meet deadlines, including the ability to effectively assess, prioritize and manage shifting responsibilities.
* Strong MS Office skills including Word, Excel, PowerPoint and Outlook and aptitude to quickly learn new systems. Experience with legal technology a plus.
* Ability to interact and communicate across all business lines, and with internal and external customers.
Preferences:
* SIE is preferred or strongly encouraged to have completed before start date
* Telephone service / client relationship management skills
* Prior financial tele-sales, trading or call center service experience
* Previous experience as financial advisor or delivering advice and guidance to retail clients
* Basic understanding of financial planning concepts, investment markets, and account types
* Entrepreneurial mind set, self-starter and quickly adapt to a fast-paced environment
* Proficient in Microsoft Office and web-based applications
* Ability to assist customers in call center environment while accessing data via multiple PC lookup applications. Must have excellent PC and data input skills
Disclaimer for international students:
* At this time, for our early career program positions, we're unable to consider candidates who require sponsorship now or in the future. For other positions, within LPL it will depend on the specific position.
* You will be responsible for obtaining and providing to LPL the required I-9 documentation as part of our onboarding process.
* Positions offered are for full-time work at 40 hours per week.
* Please consult your Designated School Official to confirm your eligibility with your school ability prior to applying.
Pay Range:
$21.63-$36.06/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit ************
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
* Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!
* Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!
* Unified Mission: We are one team on one mission-taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!
* Impactful Work: Our size is just right for you to make a real impact. Learn more here!
* Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!
* Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!
* Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!
Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from ******************** email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at **************.
EAC1.22.25
Enrollment Advisor
Remote job
Enrolment Advisor (North America) 💰 Salary: $55,000 base + bonus ⏰ Schedule: Full-time, 8-hour shifts covering US business hours. Weekend availability may be required. Occasional global calls outside these hours.
📝 Contract Type: Full-time employment
🤝 Reporting To: Head of Sales
📅 Start Date: ASAP
🎯 About the Role
As an Online Education Sales Specialist at Nexford, you'll play a critical role in helping learners achieve their career goals through accessible, high-quality education. This is a consultative, B2C telesales role focused on both inbound and outbound calls, where success means more than hitting targets-it's about making a real impact.
You'll balance productivity with quality: exceeding enrollment goals while upholding Nexford's standards through regular QA reviews. Experience selling into the US online higher education market is a must.
💛 Why Join Us
Meaningful Impact: Empower learners worldwide to pursue their goals through Nexford programs.
Consultative Sales: Guide learners with tailored conversations instead of transactional pitches.
Global Reach: Connect with prospects from 110+ countries and diverse backgrounds.
Purpose-Driven Growth: Be part of a mission-focused EdTech startup, with continuous learning opportunities and meaningful recognition.
🎯 What You'll Do
Spend 80% of your time engaging leads via calls, email, and chat.
Handle inbound inquiries and proactively follow up with outbound calls.
Guide learners through the application process and tailor strategies to drive enrollments.
Track and manage inquiries across channels, meeting response SLAs.
Review and self-audit sales interactions for quality and compliance.
🌟 What We're Looking For
Bachelor's degree in Business, Marketing, Psychology, or related field.
3+ years in consultative inbound/outbound telesales (EdTech/HigherEd is essential).
Proven track record selling into the US market with end-to-end sales ownership.
Strong English communication (written and verbal), plus analytical and numerical reasoning.
KPI-driven performer with excellent prioritization and self-management skills.
Active listener, problem-solver, and adaptive communicator who can align programs to learner needs.
🎓 Why Nexford
Join a forward-thinking team reshaping global education. We offer:
Competitive salary and performance-based bonuses
Stock options
Professional development opportunities
A fully remote, global team culture
👉 Learn more: ***************
Automation Program Advisor
Remote job
Remote work is acceptable
Experience with RPA projects and Business Analysis (BA)
Mandatory Qualifications:
Security Clearance TS / SCI
Job Description:
Automation Program Advisor
How would you like to help the worlds largest companies transform the way they work via automation, allowing their team members to achieve their full potential? Helping customers team members achieve more than they ever have by automating the day-to-day and focusing on driving business to a higher level.
Our Automation Program Advisor team advises and guides our most strategic customers in designing and building long-term, enterprise-level business automation programs leveraging our people and technology; ensuring our customers achieve maximum business value and organizational impact by leveraging the worlds most innovative and proven business automation platform.
We entrust our team with our largest and most strategic customers, working with stakeholders across all parts of the business and at all levels (C-suite down), to drive business adoption of our capabilities with a maniacal focus on achieving tangible business outcomes while enhancing the way their team members work.
Our Automation Program Advisors are serious about guiding our customers in designing and managing their business automation platform across the full platform lifecycle, including coaching our customers teams on initial deployment, enterprise-wide enablement, and the appropriate methodologies to maximize business outcomes, self-sufficiency, and overall organizational impact.
You will be a member of a high-octane, high-performing global team that will demand your best and provide the most fulfilling work of your career. You will be part of a team of advisors who guide the design of large-scale, complex business automation programs that drive bottom-line business impact and truly bring out the best in our customers people as they focus on fulfilling and thought-leading activities.
The best fit for our team are gifted business technologists adept at influencing cross-functional teams for collaborative execution, a masterful communicator at all levels within an organization, and someone who is willing to jump into new opportunities to develop high-impact areas of focus for our customers to achieve a fully automated enterprise.
Key Focus Areas:
Organization-wide business automation strategy
Best in class operational planning and scale
Line of business enablement and discovery
Democratization of automation capabilities across an entire organization
Tangible, executive-sponsored value realization aligned to customers business goals and objectives
This is what youll do:
Apply creative thinking/approach to design automation strategies that further business goals and align with corporate technology strategies, keeping in mind stated customer business outcomes, broad organizational enablement, and sustainable value realization
Empathize with every aspect of the customer experience, understanding customers needs first
Enable customers in building long-term automation programs that affect organization-wide impact and change
Utilize strong facilitation skills to bring a diverse set of opinions into a common set of goals and objectives
Identify complex automation processes that drive adoption and align to customers business needs and strategic goals
Coach customers to be automation leaders that develop long-term, sustainable automation programs rooted in simplification and time to value
Mentor and provide guidance to newer Automation Program Advisors and Technical Account Managers to develop strong business acumen
Influence and develop customer solutions based on current hands-on knowledge of the business automation platform.
Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers
Develop and mature our teams processes, assets, and methodologies in an agile manner to continually iterate and maintain best-in-class delivery
Define and promote the adoption of automation best practices within the broader automation community
Help drive customer references and case studies
This is what youll bring:
4-6+ years career experience in leading digital transformation and/or responsibility for driving organizational strategy and business outcomes
3-4+ years relevant work experience in strategic consulting, customer-facing, customer success-driven delivery
Self-motivated, proactive, entrepreneurial team player with innovative ideas to inspire customer loyalty and adoption
Strong communication and interpersonal skills, written and verbal, with the ability to facilitate complex organizational conversations across Executive Leadership and broader organization.
Industry focus is a strong plus in the area of Healthcare and Life Sciences.
Experience with automation platforms such as UiPath, Automation Anywhere, ServiceNow, or others.
Preferable experience with modern agile practices, LEAN, Six Sigma, or related methodologies and practices
Proven experience aligning and translating technology capabilities into measurable business outcomes
Proven experience building strong internal and external relationships
Solid technical background with hands-on experience in digital technologies including software development and overall software development life cycle
Strong analytical and problem-solving skills
Diplomacy, tact, and poise under pressure when working through customer issues
Fluent written and spoken English is mandatory
Voice of the Employee Program Advisor (Remote)
Remote job
MJK Connections has partnered with Member Loyalty group on this exciting new role!
At Member Loyalty Group, our business revolves around our clients. Our goal is not just to provide superior employee loyalty programs, but also a world-class client experience.
The Voice of the Employee Program Advisor is responsible for guiding clients through the implementation of the Member Loyalty Group Voice of the Employee program, overseeing the development, rollout, measurement, and improvement of employee experience programs. The role involves advising clients, applying best practices, ensuring effective implementation, monitoring progress, and adjusting based on feedback. Additionally, the advisor works closely with credit union teams to understand their needs, provide training, and troubleshoot issues during implementation. A critical element of this role is the ability to present and communicate clearly and effectively. The candidate must also have strong organizational skills, with the ability to prioritize and manage multiple tasks simultaneously. The advisor collaborates with cross-functional credit union teams to ensure seamless program delivery, continuous improvement, and alignment with organizational goals and culture.
PRIMARY RESPONSIBILITIES:
Client Onboarding Management:
o Establish a trusted advisor relationship to ensure clients overall satisfaction
o Conducts regular meetings with client program teams to ensure adherence to project plan and milestones.
o Convey essential information with authority and confidence.
o Develop and refine onboarding materials and processes, fostering a positive first impression of the organization.
o Maintain positive relationships with clients and ensure their needs are met throughout the implementation process.
Client Retention & Growth:
o Help clients achieve their desired outcomes, aiming to increase satisfaction and retention rates.
o Stay up to date with product features, industry trends, and best practices to provide value to clients.
o Contribute to the development of processes, resources, and tools that enhance the client experience.
o Lead and facilitate roundtable discussions with employees on various engagement topics.
o Stay up to date on employee engagement trends and provide insights to leadership.
Continued Client Consultation & Requirements Gathering:
o Provides leadership, coaching, and guidance to client in the areas of employee feedback processes and best practices.
o Translates client needs and requirements into required forms/tools necessary to facilitate buildout of program.
Presentations & Client Engagement:
o Prepare and deliver clear, compelling presentations to clients, demonstrating the value and impact of products or services; in-person and virtually.
o Present data insights, product updates, and performance reviews in a professional, engaging manner.
o Tailor presentations to address the unique needs and goals of individual clients, ensuring effective communication and understanding.
Internal Collaboration & Communication:
o Collaborate with sales, development, and technical teams to ensure alignment across departments.
o Organize, create, and assist with supporting documentation for all employee program experiences being implemented.
o Communication of additional survey program status updates (launch confirmations, participation rate updates, reporting timelines, etc.).
o Assist in additional client and/or program support activities as assigned.
QUALIFICATIONS:
Bachelors degree in Human Resources, Organizational Development, Business Administration, or related field.
2+ years of experience in HR, employee engagement, or related roles with a focus on program implementation.
Proven track record of successfully implementing and managing employee experience programs.
Strong communication, presentation, and interpersonal skills with the ability to influence and collaborate across all levels.
Experience using employee feedback tools, HRIS systems, and data analysis platforms.
DESIRED SKILLS:
Creative problem-solving and the ability to translate feedback into actionable initiatives.
Strong project management skills, including the ability to oversee multiple programs simultaneously.
Proficiency in HR software and tools (e.g., LMS, survey platforms, employee engagement tools).
Have a solid understanding of software programs including but not limited to Microsoft Office Suite, Project Management tools, video meeting tools (Zoom, Teams, etc.)
Must have a professional demeanor, positive attitude, patience, flexibility and a desire to provide exceptional service to internal and external partners
Exhibit a proactive approach to fostering positive relationships and creating a supportive environment
Student Advisor (Mandarin Required)
Remote job
Job Opportunity: Student Advisor / Customer Service Representative
Job Type: Full-Time Contractor (40 Hours Per Week)
Pay Range: $20/hour (Base) + $20/per successful long-term class conversion (Bonus)
About Think Academy:
TAL
is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and middle school students to be listed on the New York Stock Exchange (NYSE: TAL) in 2010. **********************
Think Academy
, the international brand of TAL, has established campuses in many countries, including China, the U.K., the U.S.A., Canada, Australia, Singapore, Malaysia and so on.
In addition to the core teaching services,
Think Academy
is committed to organizing educational events, charity activities, and promoting educational Sustainable Development Goals (SDGs) with UNESCO (TAL has established an strategic partnership with UNESCO since 2019). ****************************
About the Role:
The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in both English and Mandarin.
This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners.
Job Responsibilities:
Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials.
Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services.
Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments.
Job Qualifications:
Bachelor's degree or above, has strong interest in Education-related fields.
Quick to learn and master the basic knowledge required for work, with a strong sense of customer service.
Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills.
1-3 years of experience in the sales or education-related customer service fields is a plus, but not required.
Bilingual proficiency in both English and Mandarin is Required.
Working hours reference:
Eastern Time : Wednesday to Sunday 2PM-10PM
The successful candidate will be a proactive, customer-focused individual who can comfortably interact with diverse users and deliver exceptional customer service.
Think Academy's Commitment to DEI
Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities
At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status.
If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.
Auto-ApplyElite High Ticket Fitness Closer [Enrollment Advisor]
Remote job
About The Role
Join WarriorBabe as an elite High-Ticket Fitness Closer and Elevate Your Sales Career! At WarriorBabe, we're on the hunt for high-energy, ambitious high ticket closers (otherwise known as enrollment advisors to our clients) ready to drive transformative success. Our ideal candidates thrive in a performance-driven environment where excellence is rewarded and top achievers are celebrated. Be a key player in expanding the WarriorBabe community by guiding potential customers to understand how we can help them achieve their fitness goals. We seek self-motivated professionals who believe in the life-enhancing power of health and fitness and are driven by a genuine desire to inspire and help others achieve their goals. Demonstrate an unwavering commitment to achieving and exceeding performance targets in a fast-paced, results-oriented environment. If you bring high energy, relentless drive, and a service-oriented mindset, apply now to be part of a world-class team and make a significant impact with WarriorBabe!
What You'll Do
The Enrollment Advisor position is an employment, performance-based role focused on achieving excellence in sales.
You excel in communication and negotiation, with a strong ability to convert leads into customers for the WarriorBabe VIP program. Your expertise includes understanding client needs, overcoming objections, and securing deals. You are skilled in navigating the sales process and building meaningful relationships to integrate clients into the WarriorBabe VIP community.
These roles offer flexible scheduling, allowing you to set your own hours within the Company's needs. All lead generation is handled by WarriorBabe, and as an Enrollment Advisor, you will engage with these leads, add value, and apply our proven sales methods to convert them into satisfied customers.
As a WarriorBabe Enrollment Advisor, you will:
Future-Focused: Deliver long-term, impactful solutions by ensuring that every sale contributes to lasting WarriorBabe customer satisfaction and success.
World-Class Service: Uphold excellence in every interaction, guiding women to achieve their fitness goals through clear, accurate, and supportive sales services.
Radical Transparency: Embrace open communication and honesty, especially when navigating challenges, to foster trust and facilitate informed decision-making.
Extreme Ownership: Take full responsibility for your success and outcomes, consistently meeting and exceeding the company's sales goals with no excuses.
You will be expected to:
Host Sales Calls: Conduct 45 minute sales calls via Zoom, maintaining a professional appearance and demeanor throughout. Efficiently manage and schedule back-to-back sales calls, optimizing your time and focus to maximize conversions.
Manage Leads: Handle both inbound and outbound leads, ensuring timely follow-up and maintaining an organized pipeline.
Achieve Targets: Understand that this is a performance-based role where the highest performers earn more and gain priority privileges, consistently achieving and surpassing the Company's monthly, quarterly, and yearly sales targets.
Stay Informed: Stay updated on WarriorBabe's offers and specials to effectively guide customers towards their purchasing decisions.
Build Trust and Urgency: Go the extra mile to build trust, drive sales, and create a sense of urgency to close deals effectively.
If you are driven, passionate about fitness, and ready to contribute to a world-class team, apply now to make a significant impact as a WarriorBabe Enrollment Advisor!
Qualifications
Proven Online Sales Expertise: Demonstrated success in online sales roles, particularly within the fitness industry, is highly preferred.
Deep Sales Acumen: Strong understanding of sales principles and a comprehensive knowledge of product offerings and client needs.
Exceptional Customer Service: A friendly and enthusiastic demeanor with a commitment to outstanding customer service.
Performance Under Pressure: Ability to excel in a high-pressure, fast-paced environment, consistently delivering results.
Flexible Availability: Willingness to work flexible shifts, including at least one weekend day per week, to meet the needs of our clients.
Technical Proficiency: Reliable internet connection and advanced computer and technology skills.
Position Requirements:
Daily Engagement: Participate in daily morning sales huddles (M-F) to review results, set goals, and discuss overall performance, embodying our commitment to Radical Transparency.
Monthly Company Meetings: Attend our monthly All Hands Meeting with the entire WarriorBabe team to stay aligned with our Future-Focused vision and World-Class standards.
Team Collaboration: Maintain proactive written communication via Slack as needed, fostering open dialogue and collaborative teamwork.
Availability: This is a 40-50+ hour/week position. Must be available for calls during weekends and holidays as required by company and client demand, ensuring continuous support and service excellence. The team operates 7 days a week from 6am-12am EST.
This position is scheduled exclusively for the Wednesday-Sunday shift.
Compensation + Benefits:
Unlock limitless earning potential with our salary + commission-based role. Your earnings are directly tied to your success, offering unparalleled opportunities to maximize your income based on your performance. Additional benefits include the following: 100% employed remote work with flexible hours; medical, dental, and vision benefits (available 90 days after employment begins); employer contribution to 401k plan; PTO accrual program with paid major holidays.
Note: At this time, WarriorBabe is not able to support contractors or employees who are residents of the state of California or internationally-based.
Provider Enrollment Advisor (Inside Sales)
Remote job
We were tired of hearing that healthcare is broken, so we decided to do something about it. At Nomi Health, we believe the care itself isn't broken - it's the business of healthcare that gets in the way. Every year, more than $1 trillion is wasted on paperwork, delays, and middle layers that drive up costs and keep people from the care they need.
We're rebuilding the system so it works the way it should: clear prices you can trust, faster payments that keep providers focused on patients, and data that helps employers make better decisions. Our work has already touched more than 30 million lives - from local communities in Michigan to some of the largest companies in the country.
Nomi Health is seeking a motivated and results-driven Provider Enrollment Advisor to join our Inside Sales team. You will be responsible for promoting Nomi Pay's claim payment services to small, medium, and large healthcare providers-including physicians and hospitals. You will play a critical role in driving outreach, building strong relationships, and contributing to revenue growth. This is a high-velocity sales role with a quick ramp-up period and a strong work/life balance culture. You will partner closely with Payers and Marketing teams to maximize market penetration and provider enrollment.How you will make an impact
Actively market Nomi Pay services to healthcare providers via phone, email, and other digital channels.
Engage with physicians, hospitals, and healthcare organizations to promote Nomi Pay's benefits.
Work closely with Nomi Pay Leadership to solicit business, execute member agreements, and maintain exceptional customer service.
Proactively follow up on both new and existing leads to drive provider enrollment.
Develop a strong understanding of Nomi Pay products and clearly communicate their value to potential users.
Ensure compliance with privacy policies and company standards.
Perform additional tasks as needed to support business objectives.
What we are looking for
High school diploma required; BA/BS preferred.
2+ years of sales experience required, preferably in healthcare, fintech, or related industries.
Proven track record in outbound sales, lead generation, or provider engagement.
Strong communication and relationship-building skills.
Ability to thrive in a fast-paced, goal-oriented environment.
Comfortable working both independently and collaboratively with internal teams.
Nomi Health delivers disruptive healthcare solutions, in partnership with like-minded employers, public sector organizations, advisors (brokers/consultants), and payers/TPAs. We're a team of 300+ people who show up every day with the same mindset: don't settle for “that's just how it is.” Real change happens when you challenge the system, cut through the excuses, and build something better together.
Auto-ApplyDecember 2025 Enrollment Advisor (Closer)
Remote job
Enrollment Advisor (Closer)
Full-Time • Remote • Fully Commission • 1099 then W2 after 90 days
Are you a proven phone/Zoom salesperson with experience selling coaching, training, or service-based programs - and you're looking for a company that actually has:
High integrity and a program you're proud to sell?
Leads booked directly on your calendar (no cold calling)?
A sales team where people stay for years because they love the work, the culture, and the results?
If so, you might be the next Enrollment Advisor at The Speaker Lab - but read carefully, because this role is for true top performers only.
Who We Are
The Speaker Lab is the leading coaching company helping aspiring and established speakers build real speaking businesses.
We've helped thousands of speakers get booked and paid, and we're continuing to grow that mission.
Our business model is simple: When our students win, we win.
Our Core Values
People. Growth. Ownership.
People
We only hire A-players who embody integrity, humility, and excellence.
We operate like a family - supportive, accountable, and collaborative.
We believe in work-life balance, flexibility, and meaningful careers.
Growth
We are a stable, growing company with a proven model.
We stay focused on our strengths and avoid shiny-object distractions.
We innovate fast, adapt when the market shifts, and constantly improve.
Ownership
Everyone treats the business like it's their own.
We celebrate wins, learn from losses, and support each other fully.
Our students' success is the heartbeat of everything we do.
Who Thrives Here
If you are someone who…
Enjoys competition, but also roots for others' successes
Wants to grow personally and professionally
Takes feedback easily
Creatively problem solves
Believes in the power of coaching
Values integrity as much as income
Shows up fully and on-time
…you'll fit right in.
If you're someone who…
Avoids accountability
Needs micromanagement
Isn't willing to put in consistent effort
…this isn't the role for you.
About the Role
We're hiring an experienced closer to run pre-booked appointments with prospects who have already engaged with our trainings, workshops, or content.
This is not an entry-level role.
This is a high-performance, high-integrity sales position for reps who:
Know how to run a structured one- or two-call close
Thrive in a quota-driven environment
Love helping people make life-changing decisions
You will be selling our Booked & Paid programs ($5K-$20K).
We provide full training, all the tools you need, and a booked calendar of 35 calls per week.
Training & Onboarding
We provide a focused, hands-on launch process, including:
Access to current winning call recordings
A script
Regular support from sales leadership
Structured launch benchmarks
Most advisors ramp within 1 week of training.
Requirements
What You'll Do
Run 30-45 minute phone calls with prospects
Follow our proven enrollment process and script framework
Identify prospect problems, goals, and fit
Present the right program with clarity and conviction
Handle questions, objections, and hesitations with empathy
Close same-day or within a short follow-up window
Maintain pipeline hygiene in HubSpot
Participate in call reviews, coaching, and team meetings
Actively contribute to a positive, competitive, supportive team culture
This is a one- or two-call close environment, not a consultative multi-call model.
You must be confident leading the call, controlling the process, and driving toward a decision.
Who You Are
A proven sales professional with a track record of hitting or exceeding quota
Competitive, but coachable
Driven by purpose - you care about helping people change their lives
Excellent at discovering pain and articulating value
A strong communicator who listens deeply and takes ownership of conversations
Emotionally intelligent and comfortable discussing (and asking for) money
A team player who celebrates wins and learns from losses
Adaptable and ready to grow in a fast-moving environment
Experienced at selling $5K-$20K programs
Required / Preferred Experience
2+ years of sales experience (preferred)
Phone or Zoom sales strongly preferred
Experience selling high ticket coaching, consulting, or education programs is a major advantage
Must be based in North America (timezone alignment)
Fully remote
Benefits
If you're ready to build a career you're proud of - and help others do the same - send your resume and a brief note highlighting your sales results from previous roles.
We review every application personally.
Auto-ApplyEnrollment Advisor I (Oct Class)
Remote job
Compensation Range:
Hourly: $20.00 - $24.04As an Enrollment Advisor at National University, you'll be a guide for prospective students from their first inquiry to their enrollment. This critical role involves managing both outbound and inbound recruitment communications, providing a seamless and supportive experience for every prospective student.
This is a full-time remote opportunity.
Position Summary
The Enrollment Advisor is responsible for the prospective student experience from inquiry to start. Additionally, the Enrollment Advisor manages outbound and inbound communication directed to and from prospective students. This position is also responsible for assisting prospective students in the decision-making process relative to the academic, schedule, time, motivation, and cost benefits of attending the university.
Essential Functions:
Proactively engages prospective students inquiries in varying stages of their decision making telephone, text, and/or email to increase contact with prospective students.
Builds rapport with prospective students and assists with the initial portion of the enrollment process and partners with Enrollment Specialist through the student's first start of class.
Documents interactions via Salesforce in notes, status, and activity reports.
Proactively manages the “Inquiry to Enrollment” admissions process.
Responsible for knowing the policies and programs within their vertical, admission requirements for those specific programs, and provides accurate information to prospective students.
Takes the time with each prospective student to understand their needs, goals, and helps the prospective student make a good, informed decision.
Demonstrates the ability to be proficient in university, college, and program knowledge via traning and assessment.
Professional demeanor, engagment, and courtesy is proactively provided to each student to maintain a high level of service.
Team Player by helping others and having a positive attitude to others.
Punctual to student appointments, meetings, and being on time for assigned schedule.
Must have the ability to manage multiple systems to manage the “student application file” during the enrollment process.
Reasonable and consistent attendance to fulfil requirements of the position.
Other duties as assigned.
Supervisory Responsibilities: N/A
Requirements:
Education & Experience:
Bachelor's degree preferred; or, equivalent combination of education and experience.
Experience working on a team and use “call center” software Education/Consultative sales experience preferred.
Competencies/Technical/Functional Skills:
Ability to use technology and naviagate multiple technological systems
Ability to participate as an active team member of the team and organization and work toward a common goal. Makes a positive contribution to the team even if it means letting others take the lead.
Personal ownership/accountability is of the highest priority, takes ownership and proactively finds resolutions on the student's behalf. ;
High regard for personal integrity toward themselves, prospective student, and the university.
Builds effective relationships and helps to seek alignment with colleagues, , functional partners and/or external partners to accomplish university outcomes.
Seeks understanding by asking questions, process, and policies to improve team members and prospective student experience. Share new ideas and insight with team members and leaders.
Desires to participate to improve the prospective student experience by designing new processes.
Working with leaders to implement new processes and ideas to improve university outcomes.
Ability to use CRM, SIS, and Office technology in a fast-paced environment.
Understands the inner workings of a complex organization and demonstrates the ability to be flexible.
Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook.
Thrives in a diverse, fast -paced team work environment all while being able to handle change.
Ability to multi-task
Puts the student first in all actions and helps achieve university outcomes by utilizing systems, data, and dashboards.
Demonstrates the ability to focus on achieving results consistent with the organization's objectives. As amember of the enrollmen team, clearly understands the universities mission, vision, and objectives.
Develops personal goals that align with university standards and supports university outcomes.
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community.
Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
Understands and follows regulatory requirements as a National University team member.
Location: Remote, USA
Travel: N/A
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate's qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University's total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.
National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.
National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.
Auto-ApplyEnrollment Advisor - Womb Sauna University
Remote job
What started as a sincere desire to bring vaginal steaming to women worldwide, has evolved into more than what we first imagined. The Womb Sauna has successfully supported women worldwide with our method of vaginal steaming, and our company has been able to consistently, every day since our launch, help women know that they are powerful enough to heal themselves. This is our mission, this is the pulse of our company and frames everything we offer.
After our launch in 2011, our service portfolio quickly expanded from just the vaginal steam experience, to a unique product line of herbs and other natural feminine products. Women realized that in order to heal everything, their lifestyle would need to change. They allowed The Womb Sauna to become a safe space to make those changes.
By 2013 we were not only introducing women to vaginal steaming, but setting an industry standard through our Womb Sauna Practitioner Certification program and online Womb Sauna University. We began to measure the impact of our method and have maintained a success rate of over 90% for positive biopsychosocial impact on our client's health, within their first session.
What started with just Thema Azize Serwa, pioneer of the company, quickly grew into an organization not only empowering women to heal holistically, but employing them and teaching them how to bridge the gap between their passions and profits.
Through the raw, unapologetic power of women healing in mind, body, and spirit, this company became fertile ground for feminine leadership personally and professionally. Our desire is to be a “fertile womb” in the marketplace showing the strength and power of what happens when women come together whole and healthy.
The Womb Sauna brand is about so much more than vaginal steaming. Our company has become synonymous with life transformation. Our clients truly believe that connecting with our services and products is a divine act that allows them to manifest their own power to heal. We are happy that we are seeing the data to back up what our clients are saying they are experiencing.
Job description:
Enrollment Sales Coordinator - The Womb Sauna University (Remote):
Compensation: $3,000 - $6,000 per month (based on experience and performance)
Location: Remote | Minimum Commitment: 8 Hours Per Week
About Us:
The Womb Sauna University (WSU) is a premier online training institution dedicated to holistic womb wellness and alternative healing. We empower individuals through transformative education and certification programs.
We are looking for a high-energy, self-motivated Enrollment Sales Coordinator to engage with prospective students, guide them through enrollment, and help them begin their journey toward holistic healing and entrepreneurship.
What You'll Do:
Generate and connect with leads and enroll students in our holistic wellness certification programs (we will provide some leads, but you will need the skill of finding your own as well)
Close at least 10 enrollments per month (after a 30-day ramp-up period)
Respond to student inquiries within 1-2 business days and conduct application interviews
Manage and track leads using OnePage CRM
Follow up with past students for re-enrollments, upsells, and referrals
Support new students by coordinating communication between their dedicated mentor and tech support team
Commit to a minimum of 10 hours per week to meet enrollment and student success goals
What We're Looking For:
✔ Experience in sales, student enrollment, or holistic wellness coaching
✔ Strong communicator with a passion for holistic healing and transformation
✔ Proven ability to close deals and manage a pipeline of leads
✔ Self-motivated, goal-oriented, and thrives in a performance-driven role
Why Join Us?:
✅ Competitive compensation ($3,000 - $6,000 per month based on your closing experience)
✅ Work remotely and set your own schedule
✅ Be part of a mission-driven organization transforming lives through holistic education
✅ Opportunities to grow into a leadership role and build a sales team
Job Types: Part-time, Contract
Pay: $3,000.00 - $4,800.00 per month
Expected hours: 10 per week
Schedule:
Choose your own hours
Work Location: Remote
Job Types: Part-time, Contract
Pay: $3,000.00 - $6,000.00 per month
Expected hours: No less than 10 per week
Work Location: Remote
Additional Information
All your information will be kept confidential according to EEO guidelines.
Admissions Advisor
Remote job
Join the ACI Learning Adventure! Our Mission
Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way-with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.
The ACI Team
Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.
Purpose-Driven Culture
At ACI Learning, work isn't just a job. It's a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.
Your Opportunity
Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!
Who We Are
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform my ACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
What You'll Do
The Admission Advisor role guides individuals who have expressed interest in education and ACI Tech Academy through a prescriptive process to help determine if the student can and should enroll into one of ACI's educational programs. The Admissions Advisor will be responsible for providing guidance about the admissions process, providing information about ACI Tech Academy, and helping candidates make informed decisions about their academic and professional futures. The role requires integrity and ethics as well as a general passion for helping others grow through learning.
What You'll Need (Requirements)
Minimum Qualifications
• 1-2 years of experience in admissions, sales, or a comparable consultative role.
Preferred Qualifications
• Bachelor's degree preferred.
• Experience enrolling or advising self-pay or consumer-financed students strongly preferred.
Skills
• Ability to multi-task and prioritize.
• Creative thinker with the ability to innovate and experiment with different messaging approaches.
• Ability to translate complex product features into compelling and easy-to-understand terminology.
• Outstanding communication skills and ability to influence others.
• Exceptional closing skills while remaining welcoming, understanding, and empathetic.
• Ability to think on your feet, try new approaches and bounce back when things don't go your way.
• Self-starter and hunter mentality used to find prospects and build referral business.
• Strong understanding of sales processes and techniques.
What We're Counting On From You
• Effectively manage and work a high volume of inbound web leads from initial interest up to Enrollment
• Build and manage a robust pipeline of opportunities from the inbound web leads to consistently enroll students into ACI's programs on a monthly basis
• Serve as the primary point of contact for prospective students, providing guidance about programs, tuition options, and admissions requirements.
• Conduct admissions interviews and consultations with prospective self-pay students to assess goals, readiness, and program fit.
• Clearly define requirements for success within ACI Tech Academy's fast-paced programs to maintain high on-time graduation rates and support student success.
• Maintain accurate and up-to-date records of all student interactions and enrollment activity within the CRM platform.
• Consistently represent ACI Tech Academy with high levels of integrity, in alignment with ACI's core values.
• Participate in occasional evening or weekend events as required for prospective student engagement.
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting.
Pay range$55,000-$70,000 USDWhy ACI Learning is Your Next Big Move
Comprehensive medical, dental, and vision coverage-starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
Flexible PTO policy, sick time, and eight paid holidays - because we believe in balance.
401(k) retirement plan with immediate vesting and up to 5% matching contributions - we invest in your future from day one.
One free course each year after 90 days - advancing your skills is part of the job.
Tuition assistance to support your continued education and professional growth.
Auto-ApplyStudent Services Payroll Coordinator
Remote job
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.32 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
Working under general direction, this position computes, classifies, and records numerical data to keep financial records complete while serving as the first line of communication for students regarding financial impacts to their accounts. The role performs a combination of complex and varied calculating, posting, and verifying duties to obtain primary financial data for maintaining accurate accounting records. Responsibilities include managing, maintaining, and processing all payroll functions for graduate and undergraduate students in the Case School of Engineering departments of Electrical, Computer and Systems Engineering and Computer Data Sciences; providing purchasing support; and ensuring compliance with university financial procedures. The position may also check the accuracy of figures, calculations, and postings pertaining to business transactions, while supporting Student Services in delivering timely and accurate financial operations that align with the school's mission.
ESSENTIAL FUNCTIONS
* Perform complex and varied bookkeeping and accounting duties as they relate to coordinating and processing graduate student compensation from initial faculty request through submission to university payroll. Work with Research and other departments to confirm funding availability and communicate issues promptly. Prepare and process student awards, fellowships, and reimbursements for graduate and undergraduate students, including health fee reimbursements through CWRU s financial system. Maintain accurate records for auditing and reporting purposes. (25%)
* Perform daily recording of hourly payroll for graduate and undergraduate students, monitor and update organizational logs, and reconcile all payroll and purchasing actions, including distribution to speedtype accounts. Prepare monthly expenditure reports and ensure compliance with university financial procedures. (20%)
* Prepare invoices and follow ups for student related fees and departmental purchases, track payments, and follow up on outstanding balances to ensure timely collection. Assist with preparation of financial reports and provide supporting documentation as needed. (10%)
* Verify expenses and income; audit graduate student accounts to confirm fees are paid on time, preventing late fees and holds. Verify payroll and purchasing transactions for accuracy and compliance with university policies. Communicate discrepancies and resolve issues promptly. (10%)
* Organize and maintain filing system for payroll, reimbursements, MOAs, and purchasing documentation. Ensure accessibility and confidentiality of student and financial records in compliance with university retention policies. (10%)
NONESSENTIAL FUNCITONS
* Update and/or develop clerical procedures to refine departmental processes for payroll, reimbursements, and student employment paperwork to improve efficiency and compliance. Implement updates as University policies change and recommend process improvements. Reconcile all payroll and purchasing actions, including distribution to speedtype. (5%)
* Staff the department front desk and respond to inquiries from students, faculty, staff, and visitors regarding payroll, reimbursements, and student services. Provide accurate information and direct individuals to appropriate resources. (5%)
* Assist with the daily operation of Support Student Services with departmental activities such as event coordination (e.g., CSE PhD Open House), conference room scheduling, and purchasing. Assist with student desk space assignments and other special projects as needed. (5%)
* Coordinate approvals on all financial documents for department. (3%)
* Coordinate approvals and organization of student data forms. (1%)
* Coordinate and process- UG and Graduate forms- including drop/Add Forms, Petitions). (1%)
* Serve as point person for visitors and external inquires for the department. (1%)
* Carry out other assignments and special projects, as determined by Student Services. (1%)
* Assist in the organization and coordination of student desk space assignment. (1%)
* Assist Student Services with CSE PhD open house events. (1%)
* Assist Student Services with additional departmental activities as needed, including conference room scheduling and purchasing. (1%)
CONTACTS
Department: Frequent (daily to weekly) interaction with department faculty and support staff to maintain workflow.
University: Regular (daily to weekly) interaction with Student Service Offices, Payroll Offices, School of Engineering Human Resources to exchange information.
External: Contact with guests and visitors to exchange information.
Students: Continuous Daily interaction with students to exchange information.
SUPERVISORY RESPONSIBILITY
No supervision of staff.
QUALIFICATIONS
Experience: 2 to 3 years of progressively responsible, related experience in areas providing a responsive, customer-driven environment.
Education: High school education required; Bachelor's degree preferred.
REQUIRED SKILLS
* Experience in Payroll Administration, Payroll Fundamentals, and Payroll systems such as PeopleSoft Financials.
* Proficiency in Microsoft Office, Excel, SharePoint, and Online Forms.
* Excellent communication skills, both verbal and written. Ability to interact with colleagues, supervisors, students and customers face to face.
* Organizational and time management skills, including the ability to prioritize work during peak workloads.
* Ability to maintain strict confidentiality and comply with the Family Educational Rights and Privacy Act (FERPA).
* Strong attention to detail.
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
WORKING CONDITIONS
Typical office environment. The employee will perform repetitive motion using computer mouse and keyboard to type.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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Admissions Advisor
Remote job
Strategic Enrollment Management
Full-Time, Contingent II, Exempt, Pay Grade 1.2
University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction.
KEY ACCOUNTABILITIES INCLUDE:
Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets
Accurately document, maintain, and track all student interactions, information, and progression through the CRM system
Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success
Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions
Maintain departmental Service Level Agreements in line with management expectation
Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term.
RESPONSIBILITIES INCLUDE:
Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy
Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines
Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met
Develop referral leads from prospective students, UMGC alumni and /or personal networks
Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process
Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments
Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university
Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately
Correspond clearly and effectively with all students and Admissions team members
Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant
Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements
Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students
Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations
Evening, weekend hours and possibly holidays may be required at times based on business need
Perform other duties as assigned
Admission Advisor-Partnership additional duties:
Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries.
Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process
Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance.
DUTY STATEMENTS:
Employees that live within 50 miles of UMGC are required to work university commencement
REQUIRED EDUCATION AND EXPERIENCE:
An earned Associate's Degree
At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role
Experience working in a goal-driven, measured performance and team environment is required
Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy
Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students
Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns
Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint
PREFERRED EDUCATION AND EXPERIENCE:
An earned Bachelor's degree
2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering
1+ years working in a call center or high-volume, customer service/ consultative sales environment
REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE:
Home worksite furniture and equipment shall be provided by the Candidate
UMGC will provide necessary office supplies, a laptop, monitor and headset
Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication
All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection
All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection
All submissions should include a cover letter and resume.
The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.
Workplace Accommodations:
The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.
Benefits Package Highlights:
Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked.
Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.
Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD.
Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).
Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds.
Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
SS Contingent II_2020.pdf (umgc.edu)
Hiring Rate:
$51,000.00
Auto-ApplyEnrollment Advisor
Remote job
Noodle is higher education's leading strategy, services, and technology partner. We develop infrastructure, provide life-changing learning experiences, and grow the awareness of and the enrollment in some of the best academic institutions in the world. Our vision is “to empower universities to change the world.” We achieve this vision by offering our university partners various products and services that help them be more resilient, responsive, efficient, and interconnected.
Noodle's Enrollment Advisors support student recruitment for our university partners. An Enrollment Advisor (EA) is a prospective student's first personal interaction with the university and each EA works with a pipeline of prospective students from their initial inquiry through their acceptance and commitment to a university program.
The goal of the Enrollment Advisor is to provide the best service to prospective students and meet all recruitment benchmarks. To reach these goals, Enrollment Advisors will need to continuously engage with prospects and applicants throughout the entire recruitment cycle. Enrollment Advisors are expected to employ an ownership mentality to ensure positive enrollments and students outcomes.As and Enrollment Advisor you will:
Be skilled at identifying and understanding prospective students' needs.
Use critical thinking, creativity, and problem-solving when working to identify the needs of each prospective student.
Engage in outreach to prospective students via phone, text and email, following expected cadence.
Through meaningful conversations, qualify new inquiries and applicants for degree programs and encourage timely application progression
Be able to clearly articulate institutional offerings and differentiators, both to individual prospects as well as to larger audiences during virtual and in-person events.
Guide prospects through the application lifecycle from inquiry through deposit, ensuring that they receive accurate and ethical advice that is consistent with the university's defined policies and procedures.
Lead with integrity and credibility, acting in the best interest of our university partner and their prospective students.
You have:
A Bachelor's Degree (and possibly graduate experience!)
1+ years of higher education, admissions, recruitment, and/or sales experience is preferred but not required
Project management experience preferred but not required.
A positive attitude coupled with grit, drive, and persistence.
Experience with and/or ability to manage multiple deadlines and projects.
Strong time management skills, resourceful, and can demonstrate a strong ability to work independently with little direction.
Noodle Benefits:
Work from our beautiful NYC office OR the comfort of your home office!
Great compensation package!
401K + match, commission potential, and equity opportunities
Tools you need on us!
Our insurance plan offers medical, dental, vision, short- and long-term disability coverage, plus supplementals for all employees and dependents
Paid Parental Leave
Pre-tax commuter benefits
4 weeks paid vacation + 10 paid holidays + paid sick leave
Access to mental health services like Headspace and Talkspace
Annual education stipend for lifelong learning
Growth - we pride ourselves on creating environments where employees can be themselves and grow within and around the company
Eligibility Requirements:This position is based in the United States, and applicants must be legally authorized to live and work in the United States. Employees are required to reside within the United States for the duration of their employment.
At Noodle, we hire people who will help us change the future of online education. Even if you don't think you check off every bullet point on this list, we still encourage you to apply! We value both current experience and future potential.
Noodle is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because those differences are what make our team shine. We hire great people from different backgrounds, not just because it's the right thing to do, but because it makes us stronger as a whole. Women, people of color, LGBTQIA2S+ individuals, and members of other underrepresented groups are strongly encouraged to apply. Noodle is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.
Auto-ApplyCOLE901: Mentor to STEM College Students
Remote job
All JerseySTEM roles are pro-bono (unpaid) positions. JerseySTEM is a mission-driven professional network of pro-bono contributors dedicated to improving access to STEM education and career pathways for underserved middle school girls in New Jersey.
Members contribute their professional skills and leverage their networks in service of the organization's gender-equity agenda.
Membership is a minimum six-month commitment of approximately six flexible hours per week and includes a $100 refundable deposit, returned after six months of active membership. K-12 educators, retirees, veterans, interns, and students are exempt from the deposit.
Overview
Do you have an hour a week?
Become a JerseySTEM Mentor and advance the career of a college student who leads after-school STEM programs for underrepresented middle school girls.
Could be during day-time, lunch-break, evening, week-end, week-end.
Who We Are
JerseySTEM is a nonprofit organization that recruits STEM-focused college students to facilitate free, 10-week programs at middle schools in underrepresented New Jersey communities.
These programs inspire pre-teen and teenage girls to pursue STEM school courses and vocations and are led by college age Program Instructors.
In return for their time, JerseySTEM provides Program Instructors with career-development support in the forms of mentorship with professionals like yourself to help with résumé development, networking, academic choices, etc...
Responsibilities
What you will do
Meet (virtual, phone or video) with your mentee for 45mn to 1 hr/week for 10 weeks. Share your insights, experience, and wisdom to help mentees (college students) set goals; seek networking opportunities; and better navigate career opportunities and challenges.
Requirements
Requirements
You'll need to commit to a 10-week schedule to meet your mentee virtually or in-person for a minimum of 30 minutes per session (budget noe hour). During this time, you'll offer guidance in résumé development, networking, and other important skills.
Auto-ApplySr Academic Affairs Coordinator, Academic Affairs, FT, 08:30A-5P
Remote job
Sr Academic Affairs Coordinator, Academic Affairs, FT, 08:30A-5P-153662Description The Senior Coordinator manages day-to-day operations of Academic Affairs for all BHSF academic programs including the credentialing and clearance of students, residents and observers. In partnership with department leadership, the Senior Coordinator manages strategic events and programs to support the organization‘s goal to attract, educate and retain exceptional talent. The Senior Coordinator will also manage the contract administration for academic affiliation and teaching services agreements and will provide mentorship to junior coordinators.Qualifications Degrees:
Bachelors.
Additional Qualifications:
Minimum 4 years‘ experience in university or academic medical center setting. Able to maintain high level of confidentiality and be diplomatic. Excellent customer service skills. Prior experience with student/resident rotation management, credentialing or medical staff services required. Knowledge of LCME/ACGME accreditation requirements and medical terminology. Effective written and verbal communication skills required.
Minimum Required Experience:
4 YearsJob CorporatePrimary Location RemoteOrganization CorporateSchedule Full-time Job Posting Oct 2, 2025, 4:00:00 AMUnposting Date Ongoing Pay Grade S17EOE, including disability/vets Refer a friend for this job Tell us about a friend who might be interested in this job. All privacy rights will be protected.Refer a friend
Auto-ApplyCoordinator II, Client Success
Remote job
The Coordinator II, Client Services provides day-to-day workflow coordination and support to the Client Services team; balances a variety of priorities across escalation channels to all departments.
Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms.
Provides coverage for Helpdesk phone and email traffic.
Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF).
Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations.
Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary.
Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case.
Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information.
Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone.
Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed.
Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies.
Education Required:
Associate degree.
Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
2+ years of experience in customer service, software, or related field.
Knowledge, Skills & Abilities:
Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite.
Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships.
Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines.
The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-Apply