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  • AccountingProcess &AITechnologyExpert (Remote North America or Europe)

    Gartner 4.7company rating

    Remote student loan collector job

    Gartner is looking foran Analystto provide research and advisory to global clients in the US, EMEA and beyond.The successful candidate will havedemonstratedexperience leveraging technology to transformfinancial reporting systemsacross record to reportprocesses.Theywill havea deep understanding of the challenges facing Controllers when it comes to transformingthe AP, AR and financial closeprocessanda keen sense of business, AI andautomation challenges facing CFOs and Corporate Controllers. Analystscreate must-have insights for our clients through published research and client interaction. You will meet with clients everyday: in a videoconference or from the stage at a Gartner event. In every client interaction and everyinsight,you produce, you will help clients solve difficult challenges that lead to better performance. Whatyou'lldo: You will serve as a subject matter expertfortransformingcontrollership processes,accounts payable, accounts receivable and the financial closeprocesses.You will guide clients in how totransformthese processesusing AI and automationtechniquesto not only drive processingefficiencybutdrive strategic outcomes for the office of the CFO. You will work with a collaborative team of highly experienced analysts to build authoritative research and advice that directly addresses the priorities and challenges of senior finance leaders. The focus is helping clients understand the impact of AI and automationtechnology on the controllership function and selecting the best fit vendors for their organization based on their specific use cases and needs. Deliver high quality advice through face-to-face and video-based presentation and discussion with clients. Remain ahead of the curve ondevelopmentand issues across accounting technologies and processesas well as applicable adjacent areassuch asfinance technology and transformation strategy. Who you are: To thrive in this role, it helps if you are obsessed with your area of expertise. Gartner analysts are correctly viewed as THE experts. This means you need to know your markets, vendors, trends, and process best practices, etc. Adept at writing insightful and actionable contenttobusiness leaders,that supports their strategic goals. Excellent collaborator with the ability to quickly build rapport and gain client trust. Confident presenter witha high levelof executive presence (prior experience with speaking engagements is a plus) Analytical thinker with the ability to process information quickly and make actionable recommendations. Willing to challenge conventional norms and views. Whatyou'llneed: 8+years of experience inleading accounting teamssupporting the recordto report processesin large multinationalorganisationswithdemonstratedexperience transforming the financial close/accounting processes. Strongknowledge in working with variousaccounting automation vendorsand technologies associated withfinancial accounting processes, including ERPs. Bachelor's degree in finance or accounting, CPA or equivalent certification preferred. Master's degree preferred. Ability to conduct occasion travel, regionally and globally. About the Gartner Finance Practice The Gartner Finance Practice is synonymous with frame-breaking research for CFO on initiatives including, but not limited to growth investment & cost structure, finance technology optimization, finance function strategy & org design, and planning, budget & forecasting. The team works with 1,500+ client organizations, spanning every major industryvertical, across the world. Our research helps CFOs and their direct leadership teams address their unique challenges by relying on original primary research, benchmarks,insightsand analysis delivered through an analyst & advisory model. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 172,000 USD - 202,500 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email . Job Requisition ID:104530 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.
    $23k-28k yearly est. 3d ago
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  • Healthcare Collections Specialist

    Firstsource 4.0company rating

    Remote student loan collector job

    Job Title: Healthcare Collections Specialist Schedule: M-F 8am to 9pm EST Role Description: The Healthcare Collections Specialist performs specialized collection work. This task is performed on behalf of clients to help in reducing their outstanding accounts receivables Roles & Responsibilities * Efficiently navigate multiple software systems while documenting current and confidential account information * Maintain a confidential and organized remote work environment * Assist in acquiring and updating debtors' contact information within client systems. * Handle inbound calls from patients seeking assistance with payment on their outstanding medical/healthcare accounts, offering suggestions for resource acquisition or negotiating payment arrangements compliant with the healthcare provider's guidelines * Initiate outbound calls to patients who have yet to establish payment or payment arrangements for resolving outstanding medical/healthcare bills, providing assistance and guidance on payment options * Collaborate effectively in a virtual team environment to meet daily and monthly productivity goals, focusing on call volume and collection targets * Operate within a virtual work setting, participating in weekly contests and incentives to maintain high motivation and engagement with patients to collect outstanding amounts Commit to staying up-to-date with collection laws and company compliance requirements, ensuring adherence to the Fair Debt Collection Practices Act (FDCPA) while assisting patients * Comply with federal laws governing collection practices * Adhere to the company's established policies and procedures, as detailed in the Employee Handbook and the Employee Code of Conduct * Demonstrate an understanding of and active participation in the Corporate Compliance Program * Assist with additional projects as directed by management Preferred Educational Qualifications * High school diploma or equivalent is required Preferred Work Experience * Collection's experience is preferred * 6 months customer service experience Competencies & Skills * Proficiency in engaging and communicating with patients, colleagues, and management, whether in physical or remote virtual chat settings * Consistent demonstration of a courteous and professional demeanor * Self-discipline to remain focused on tasks, even with minimal supervision * Proactive and innovative approach to fulfilling job responsibilities * Skillful prioritization of multiple tasks through effective time management and organizational abilities * Strong PC proficiency, with a typing speed ranging from 30-40 words per minute About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies
    $28k-35k yearly est. 3d ago
  • Student Loan Collections - Remote

    Transworld Systems Inc. 4.3company rating

    Remote student loan collector job

    After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview. Work Location: This is a remote/work from home position. Compensation: $15-16/hour Build Your Future! Come join our thriving team as a Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Why should you consider TSI? * Paid training * Team-oriented work environment * Growth opportunity * Generous bonus opportunity * Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays! Responsibilities This position is responsible for negotiating and processing payments under established department guidelines on the collection of past due accounts and delinquent balances through direct contact with customers via the telephone. * Accurately assess the consumer's financial condition by conducting thorough inquiries. * Determine the reason for delinquency and find creative solutions to resolve the situation. * Tracks and maintain all customer accounts throughout the collection process ensuring prompt payment recovery for all outstanding balances. * Perform customer account maintenance activities to include account reviews, reconciling aging levels, verifying account balances, applying payments, monitorin collection activities, and updating accounts in compliance with established corporate policies and procedures. * Adhere to the State and Federal regulations pertaining to collection activities. * Meet corporate standards for call quality assurance and structure. Qualifications * Outgoing, assertive, competitive, persuasive * Enjoys dealing with the public * Possesses or is capable of acquiring superb negotiation skills * Is detail oriented and is able to accurately document information in our computer system while communicating with the consumer on the telephone. * Is able to work a flexible schedule which may include weekends. * Must have a high school diploma, some college preferred For Remote Positions: The minimum internet speed requirements for remote work are as follows: * Broadband internet connection (No DSL, or Dial Up) * Hard wired connection required (no Wi-Fi, Wi-Fi hotspots) * Speed Test Results: 25 mbps download, 20 mbps upload This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company. We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
    $15-16 hourly 9d ago
  • REAL ESTATE Loan Service Representative - Remote - USA) $20-25 p/hr FULL TIME

    Trophy Point Investment Group, LLC

    Remote student loan collector job

    Job Description: REAL ESTATE LOAN Customer Service Representative DO NOT APPLY IF YOU DO NOT HAVE SPECIFICALLY, REAL ESTATE LOAN SERVICE EXPERIENCE Company: Trophy Point Investment GroupPosition: REAL ESTATE LOAN Service Representative - Loan ServicesLocation: Remote (USA ONLY) Status Type: Full time 40 hours p/week ContractorCompensation: USA Contractor $20-25 p/hr Website: ****************************** Job Summary:Trophy Point is seeking a dedicated and detail-oriented REAL ESTATE LOAN Service Representative to join our team. This role is integral in managing inbound communication related to our loan services. The ideal candidate will have excellent communication skills, a strong understanding of loan products, and the ability to provide exceptional service to clients and prospective customers. This position offers an opportunity to engage with clients, answer inquiries, and resolve issues regarding loan products, applications, and processes. Key Responsibilities: Manage Inbound Communications: Answer phone calls, emails, and other forms of communication related to Trophy Point's loan services. Provide Accurate Information: Address inquiries from clients and prospective customers regarding loan products, terms, conditions, and application procedures. Assist with Loan Applications: Guide clients through the loan application process, explaining necessary documentation and next steps. Problem Solving: Assist clients with any issues or concerns regarding their loan accounts, payments, and transactions. Follow Up on Customer Inquiries: Ensure timely and effective follow-up on customer requests and questions. Document Client Interactions: Accurately record customer inquiries, issues, and resolutions in the company's CRM system. Collaborate with Loan Officers and Teams: Work closely with the loan services team to provide seamless customer service and escalate any complex issues. Maintain Product Knowledge: Stay up-to-date with the latest loan products, policies, and industry regulations. Adhere to Compliance Standards: Ensure all client interactions and services comply with company policies and regulatory requirements. Qualifications: Experience: Minimum of 1-2 years of loan service experience, preferably in loan services, banking, or financial services. Communication Skills: Strong verbal and written communication skills with the ability to explain complex loan terms and processes clearly. Technical Skills: Proficiency in Microsoft Office, CRM software, and phone systems. Problem Solving: Ability to handle customer concerns and resolve them efficiently. Attention to Detail: Meticulous in managing and recording customer inquiries and interactions. Customer-Centric: A passion for delivering excellent service and helping clients achieve their financial goals. Additional Skills: Familiarity with loan products (home loans, personal loans, etc.) is a plus. Ability to work independently and as part of a team in a fast-paced environment. Multitasking and organizational skills to manage various communication channels simultaneously. Bilingual candidates are encouraged to apply. Why Join Trophy Point: Be part of a premier private direct lender with a strong reputation in the real estate industry. Work with a dedicated and passionate team committed to excellence and integrity. Enjoy the flexibility and convenience of a remote working environment. Contribute to the successful completion of real estate investment projects and the effective management of draw disbursements. About Us: Trophy Point is a premier private direct lender providing flexible financing solutions for real estate professionals. Founded by West Point graduates, we uphold the highest standards of integrity and service. E04JI802mkr94089lej
    $20-25 hourly 16d ago
  • Experienced Debt Settlement Specialist

    One Life Financial Services 4.4company rating

    Remote student loan collector job

    Job DescriptionFully Remote Closure Level Sales Position / Experienced Debt Settlement (Remote) Are you a seasoned debt settlement sales professional with a passion for helping people overcome financial challenges? Join our dynamic team at One Life Financial Services, a rapidly expanding debt settlement company headquartered in Saint Louis MO. We are offering a unique opportunity for individuals experienced in phone sales to thrive in a fully remote closure level sales position. About Us: One Life Financial Services is committed to assisting families burdened by debt through our diverse financial programs. While our office is based in Saint Louis MO, we are excited to extend our team to talented individuals nationwide. As a remote Closure Level Sales Representative, you will play a pivotal role in guiding clients toward financial freedom. Responsibilities: - Assess clients' financial situations and credit accounts remotely. - Build rapport and gather essential information via inbound calls. - Educate clients on various financial solutions to resolve their debt. - Utilize consultative sales scripting to present and sell tailored debt program options. - Conduct outbound calls on warm leads and follow up through emails and texts. - Continuously enhance sales skills and strategies without engaging in cold calling. Qualifications: - Minimum 2 years of phone sales experience handling debt settlement - incoming calls. - Proven track record as a Closer in sales, demonstrating passion and expertise. - Exceptional listening skills, attention to detail, and strong interpersonal abilities. - Excellent verbal, written, and computer skills. - Reliable internet connection and a dedicated workspace. - Motivated, driven, and committed to achieving success. What We Offer: - Competitive compensation, daily/weekly bonuses, and lucrative monthly commissions. - Average earnings range from $7,500 to $10,500 per month; top performers can earn $12,000 to $17,500 monthly. - Ongoing training and professional development to enhance your skills. - Opportunities for career advancement and growth within our organization. How to Apply: To be considered for this fully remote position, please email your resume to *********************. We are an equal opportunity employer and welcome candidates of all backgrounds. Job Type: Full-time Pay: $5,000.00 - $17,000.00 per month Benefits: - Dental insurance - Health insurance - Vision insurance - Paid training Weekly working days: Monday to Friday Work setting: Fully remote This is a remote position.
    $35k-45k yearly est. Easy Apply 6d ago
  • Bill and Account Collectors - AI Trainer (Contract)

    Handshake 3.9company rating

    Remote student loan collector job

    Handshake is recruiting Bill and Account Collector Professionals to contribute to an hourly, temporary AI research project-but there's no AI experience needed. In this program, you'll leverage your professional experience to evaluate what AI models produce in your field, assess content related to your field of work, and deliver clear, structured feedback that strengthens the model's understanding of your workplace tasks and language. The Handshake AI opportunity runs year-round, with project opportunities opening periodically across different areas of expertise. Details The position is remote and asynchronous; work independently from wherever you are. The hours are flexible, with no minimum commitment, but most average 5-20 hrs The work includes developing prompts for AI models that reflect your field, and then evaluating responses. You'll learn new skills and contribute to how AI is used in your field Your placement into a project will be dependent on project availability-if you apply now and can't work on this project, more will be available soon. Qualifications You have at least 4 years of professional experience in one or more of the following types of work. The examples below reflect the types of real-world responsibilities that you might have had in your role that will give you the context needed to evaluate and train high-quality AI models Record information about the financial status of customers and the status of collection efforts. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment. Locate and monitor overdue accounts using computers and various automated systems. Arrange for debt repayment or establish repayment schedules based on customers' financial situations. Advise customers on necessary actions and strategies for debt repayment. Answer customer questions regarding problems with their accounts. Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. Confer with customers by phone or in person to determine reasons for overdue payments and review terms of sales, service, or credit contracts. Receive payments and post amounts paid to customer accounts. Trace delinquent customers to new addresses by contacting post offices, telephone companies, credit bureaus, or questioning neighbors. Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts. Sort and file correspondence and perform miscellaneous clerical duties such as answering correspondence and writing reports. Perform administrative functions for assigned accounts, such as recording address changes and purging records of deceased customers. Contact insurance companies to check the status of claims payments and write appeal letters for denied claims. Negotiate credit extensions when necessary. You're able to participate in asynchronous work in partnership with leading AI labs. Application Process Create a Handshake account Upload your resume and verify your identity Get matched and onboarded into relevant projects Start working and earning Work authorization information F-1 students who are eligible for CPT or OPT may be eligible for projects on Handshake AI. Work with your Designated School Official to determine your eligibility. If your school requires a CPT course, Handshake AI may not meet your school's requirements. STEM OPT is not supported. See our Help Center article for more information on what types of work authorizations are supported on Handshake AI.
    $31k-40k yearly est. Auto-Apply 38d ago
  • Collections Specialist

    The Resource 4.3company rating

    Remote student loan collector job

    Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.
    $30k-37k yearly est. 51d ago
  • Collections Specialist

    Albert & MacKenzie, LLP

    Remote student loan collector job

    Albert & Mackenzie is a well-established and expanding workers' compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021-2025), the firm has also earned multiple Best Places to Work awards. Job Purpose: Under the direction of the Billing Manager, the Collections Assistant will manage the firm's collections activities according to established policies and procedures and will also provide recommendations for updated procedures to maximize results. Duties and Responsibilities: Handle day-to-day collections and follow-ups for the firm to ensure that all accounts are resolved in a timely manner Monitor accounts receivable, research and resolve disputes, and keep client collections activity accurate and up-to-date Under the direction of the Billing & Finance Management, achieve productivity and quality targets in collection goals Provide regular reporting to management on outstanding A/R by client, carrier, and/or adjuster Work closely with management to identify, escalate, and resolve collections issues Special projects as directed by management, which will need advanced Excel experience Skills/Qualifications: Minimum 3 years of "legal billing and collections" experience in a law firm required Experience with Legal-X (Bottomline), Quovant, Ascent, Tymetrix, and CounselLink, etc. Strong computer skills, including Microsoft programs Advanced skills in Excel required; Excel skills must include the use of advanced formulas, pivot tables, v-lookups, and other reporting tools Must have experience managing high-volume collection accounts and reporting outstanding AR Ability to interact effectively and clearly with the public, clients, and employees at all levels College degree in Business, Finance, or Accounting preferred The Legal Collection Assistant or Specialist will be responsible for managing the firm's collections activities according to established policies and procedures, and for updating procedures to maximize efficiency and results. Job Type: Full-time Compensation: $26 - 35/hour Location: Remote from a location in California only Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage. Notice of E-Verify Participation Notice of Right to Work
    $26-35 hourly Auto-Apply 2d ago
  • Third Party Debt Collector

    Perez & Morris LLC

    Student loan collector job in Columbus, OH

    About Us: Perez Morris is a women-owned business defense law firm headquartered in Columbus, Ohio, with offices in Cleveland, Ohio, New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. Our attorneys are licensed to practice across the country. We pride ourselves on being good people, doing great legal work, exceptionally well. We serve clients in industries ranging from retail to healthcare to manufacturing to transportation and logistics. We look for self-motivated, intelligent, business-minded, diverse personnel who want to work at a firm passionate about investing in its people and in the communities where we live and work. Job Summary: We are seeking a motivated and reliable Third Party Debt Collector to join our collections team. In this role, you will be responsible for managing accounts with debtors with past-due accounts, negotiating payment plans, and maintaining accurate records. This is an excellent opportunity for someone looking to start a career in collections. Key Responsibilities: Communicate with debtors to negotiate payment solutions. Provide accurate information regarding balances, payment options, and possible consequences of non-payment. Maintain professionalism and empathy when handling sensitive financial situations. Counsel debtors on resolution for their payment obligations. Manage payment weekly/monthly arrangements. Analyze accounts to identify possible issues for a quicker resolution. Record all customer interactions and update account status in the database. Follow all company policies and federal/state regulations. Escalate complex issues to senior team members when necessary. Meet monthly collection goals. Qualifications: High school diploma or equivalent . One year of collections of experience with accounts, customer service, or a related field preferred (training provided). Previous experience with government debt collection a plus but not . Excellent communication and negotiation skills. Ability to handle difficult conversations with patience and professionalism. Basic computer skills and familiarity with Microsoft computer skills Dependable, organized, and detail-oriented. This position is for our Columbus, Ohio office. Hours are generally 8:30 a.m. to 5:30 p.m. (Monday through Friday). The firm offers full benefits, including paid holidays and vacation, health care insurance, 401k, potential monthly performance bonus' based on desk performance, and an excellent work environment. Submit your resume to Leah Mako, Director of People Operations at ********************** Perez Morris is an equal opportunity employer, and we encourage and intentionally seek diverse perspective and work experience.
    $25k-35k yearly est. Easy Apply 43d ago
  • Self-Pay Collections Specialist II #Full Time #Remote

    61St. Street Service Corp

    Remote student loan collector job

    Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. This position is primarily remote, candidates must reside in the Tri-State area (New York, New Jersey, or Connecticut). Note: There may be occasional requirements to visit the New York or New Jersey office for training, meetings, and other business needs. Opportunity to grow as part of a Revenue Cycle Career Ladder! Job Summary: The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. The Self-Pay Collections Specialist II must always exhibit professional and courteous behavior during communications. Job Responsibilities: Collect full payment from patient or guarantor. Apply payments collected over the phone to each date of service. Establish payment arrangements and document terms in billing system. Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management as needed Obtain insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate. Clearly document in system summary of work. Evaluate the patient s ability to pay for services. Create payment arrangements via cash, check, credit card or payment plan as appropriate. Utilize Epic estimator tool to provide estimates and collect upfront payments, deductible and copays. Obtain insurance information, check eligibility for active coverage and update patient accounts accordingly. Determine coverage for planned clinical services and calculate patient expected out of pocket expenses. Answer and return phone calls and other general office tasks. Perform other job duties as required. Job Qualifications: High school graduate or GED certificate is required. A minimum of 1 years experience in a physician billing or third-party payer environment. Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner. Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations. Candidate must demonstrate the ability to understand and navigate the payer adjudication process. Must demonstrate effective communication skills both verbally and written. Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.) Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred. Knowledge of medical terminology is preferred. Previous call center experience and/or claims experience is preferred. Previous experience in an academic healthcare setting is preferred. Hourly Rate Ranges: $23.69 - $32.00 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
    $23.7-32 hourly 50d ago
  • Commercial Collector (Remote)

    American Financial Management 4.9company rating

    Remote student loan collector job

    We are a Commercial Collection agency in business for over 50 years with national and international clients. AFM is a leading commercial collection agency dedicated to providing exceptional debt recovery services. We pride ourselves on our professional approach and commitment to achieving the best results for our clients. AFM is looking for a highly motivated and detail-oriented Commercial Collector to join our team. The ideal candidate will be responsible for managing and collecting outstanding debts from clients in the Commercial sector. Skills: Good written, verbal, listening and phone communications skills Problem solving and negotiation skills General computer skills with the ability to type Ability to work in a fast-paced environment Ability to maintain composure with difficult debtors Ability to handle a high-volume inventory Key Responsibilities: Make a high-volume amount of calls to business debtors to recover payment on delinquent accounts Accept payment by credit card, check by phone/fax/email Negotiate settlement within prescribed guidelines Provide account updates to clients as needed Locate businesses and individual owners through skip tracing techniques Meet and exceed monthly recovery goals Qualifications: Proven experience in debt collection, preferably in the Commercial sector. Strong negotiation and communication skills. Ability to handle difficult conversations and remain professional under pressure. Proficiency in using collection software and Microsoft Office Suite. Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Flexible paid time off and holidays Short-term disability Life insurance AD&D insurance
    $34k-38k yearly est. 60d+ ago
  • Collections Specialist

    Goodleap 4.6company rating

    Remote student loan collector job

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $34k-41k yearly est. Auto-Apply 21d ago
  • Remote Commercial Collections LARGE BALANCE

    Greenberg Grant Richards Inc. 3.9company rating

    Remote student loan collector job

    Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have 7 offices around the US and we collect over 100 Million annually. Recession Proof Industry, our top collectors make over 100K a year. We are Accredited and Honored by the BBB with an A+ rating. We are growing and would like to speak with you today if you are a Commercial Collector or have experience in the collections industry and are ready to start a new adventure. Since 1993, we have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. If you love to make money and strive to be successful, energetic and goal-oriented there is a position for you on our Collections team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Vacation/PTO No nights and weekends Off early on Friday's Weekly Meetings and Coaching Weekly Contests Responsibilities: Understands and applies the terms of clients contracts Notate and pursue successful resolution of defaults Contact business owners by phone and email to resolve delinquency issues Communicate and build trust to overcome objections and resolve the debt Advise business owners of potential actions surrounding defaults Ensure compliance with all laws associated with recovery Meet daily call expectations of 100+ with accounts worked Call debtors to secure payments on past-due accounts Knowledge of skip tracing and asset searches preferred Successfully manages a queue of 200+ Must have the ability to exceed daily, weekly, and monthly expectations consistently Must follow established policies & procedures Must take direction well and be self-motivated Other duties as assigned Qualifications: High School Diploma or Equivalent (G.E.D.) 2 years of collection experience preferred Excellent telephone and customer service skills Working knowledge of Microsoft Office programs including Outlook, Word and Excel. This is a remote opportunity Greenberg, Grant & Richards, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. About Greenberg, Grant & Richards, Inc.: Greenberg, Grant & Richards, Inc. is an accounts receivable and commercial collection firm and the leader in our industry! We have offices in Austin, Houston, Denver, and Tampa. We have been an industry leader for over 30 years and set the bar for collecting other companies commercial accounts receivable issues. Our focus is solely business to business. Looking at our next 30 years we are focusing on expansion and bringing on board the next generation of employees. We currently have over 10,000 active clients and we collect over 100 million dollars a year for our clients. If you are looking to get into a “Recession and Pandemic Proof Industry”, this is the place for you! Once you get in, you'll never leave. If you are in car sales, you only get your customer back every 3-5 years. If you are in home sales, you only get your customer back every 10 years. In commercial collections, once you land a client, your client comes back every month. They place accounts every day and they are never taken from you. That is the key to sales, getting repeat business and continuously growing your file year over year. Many clients have been with us over 20 years. We have developed a strong reputation for delivering results and superior customer service. We attract and hire top talent across the nation to be a part of our team and we would like to speak with you about joining the GGR Family. We attract and hire the top talent across the nation to be a part of our team. Why Choose Greenberg, Grant & Richards, Inc.? We are growing and we want the best of the best to come and grow with us. 75% employer paid Medical, Dental & Vision Great Work Location 401K Paid Life Insurance Paid Time Off No nights and weekends Off early on Friday Flex Time / PTO Employee Driven Culture Salary Description $36,000 to $100,000 per year (plus commission
    $32k-38k yearly est. 60d+ ago
  • Collections Specialist - Eurofins Environment Testing - Barberton, OH

    Eurofins Horti

    Remote student loan collector job

    Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Job Description The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 7am - 3:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: Monitor and maintain accounts within assigned portfolio (large accounts). Contact clients via verbal and written communication for payment of past due invoices. Provide information and/or documentation to both internal and external clients. Interact with Collections Manager and Operation Designees to resolve client issues. Maintain current and accurate account notes in collections software Provide updates on accounts to Collections Manager, Operations and Sales as needed. Work daily follow up queue in collections software. Notify the Collections Manager of negative payment patterns. Facilitate and/or attend conference calls specific to collections activity on client accounts. Resolve cash discrepancies on client accounts by research in Oracle of payment application. Process credit card payments. Complete side projects/ task as assigned by Collections Manager Additional duties as assigned Qualifications Basic Minimum Qualifications: High School Diploma or equivalent At least 1 year of Collections/ Accounts Receivable experience or customer service experience Computer skills Authorization to work in the United States without restriction or sponsorship Ideal Candidates will have: Previous Collections experience Previous Accounts Receivable experience Knowledge of the Accounting process Customer service experience - internal and external AS/AA in Accounting or related field is a plus General business concepts General accounting knowledge Computers and accounting software knowledge Basic mathematical principles Knowledge of collections policies, procedures and best practices Strong written and verbal communication skills Active listening skills Negotiation skills Problem solving skills Organizational skills Strong customer service skills Detail oriented Ability to employ tact and discretion in business-related conversations Additional Information Requirements: Authorization to work in the United States indefinitely without restriction or sponsorship Professional working proficiency in English is a requirement, including the ability to read, write and speak in English Position is full-time Monday - Friday 7:00 am - 3:30 pm. Candidates currently living within a commutable distance of Barberton, OH are encouraged to apply. Pay rate: $20/hr Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. we offer excellent benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. *The benefits package offered will vary based on the employee's full-time or part-time regular status. To learn more about Eurofins, please explore our website ****************** . We support your development! Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ***************************** Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.
    $20 hourly 3d ago
  • Collections Specialist

    Toast 4.6company rating

    Remote student loan collector job

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast Capital is a wholly-owned subsidiary of Toast, Inc. that offers Toast restaurant customers access to fast and flexible funding for any business need. The Toast Capital team is seeking a highly-motivated Toast Capital Collections Specialist I who will play an active role in working to recover outstanding balances of Toast Capital Loans. In this role, you will be an ambassador of the Toast Capital brand and proliferate Toast Capital's goal to empower restaurants financially to thrive and do what they love. This individual's efforts will have a significant impact on the long-term success of a rapidly growing product for Toast. A day in the life (Responsibilities) Manage delinquent accounts across different lending products Communicate with customers to negotiate payoffs and payment plans for outstanding balances on their account Work cross functionally with billing, accounting, and operational risk teams Address customer questions, concerns, and inquiries related to outstanding transactions Track and report portfolio performance metrics Assist with process improvement initiatives for Toast Capital Collections What you'll need to thrive (Requirements) 1-2 years of relevant collections experience in the lending field Ability to work under pressure and strong attention to detail Ability to follow process and procedure throughout complex customer interactions. Highly organized, self-motivated, flexible, and adaptable Strong written and verbal communication skills Ability to navigate complex customer problems while ensuring conversations are compliant with Toast Capitals program requirements Special Sauce * (Nice to Haves) Familiarity with Salesforce and Excel SQL is a plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-DNI The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$24.04-$38.46 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $24-38.5 hourly Auto-Apply 1d ago
  • Collections Specialist

    Parker Group 4.2company rating

    Remote student loan collector job

    About the Role: Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins. We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand. We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams. What You'll Do: Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans) Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach Negotiate repayment plans, settlements, and restructures aligned with our risk appetite Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations Collaborate with legal on enforcement, litigation, and collateral recovery Continuously refine workflows, systems, and policies to improve efficiency and customer experience Metrics You'll Own: Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds Roll Rate - Limit accounts progressing into later-stage delinquency Recovery Rate - Maximize recoveries on charged-off accounts Time-to-Resolution - Shorten average days to resolve delinquent cases About You: 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred) Proven track record of meeting/exceeding recovery targets in a B2B lending environment Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements Skilled negotiator who balances firmness with professionalism Comfortable operating in a high-growth, fast-changing environment Excellent communication skills with the ability to work cross-functionally Why Parker: Competitive compensation and equity package Fully remote with flexible work arrangements Opportunity to shape credit & collections strategy at a high-growth fintech A culture built on ownership, transparency, and building together
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • Collection Specialist / Remote

    Brightspring Health Services

    Remote student loan collector job

    Our Company Amerita Amerita, Inc. is a leading provider in Home Infusion therapy. We are looking for a Collection Specialist to join our Revenue Cycle Management (RCM) team as we grow to be one of the top home infusion providers in the country. As a core member of the Collection team, you will be responsible for a broad range of collection processes related to medical account receivable in support of a single or multiple site locations. The Collection Specialist will report to the Collection Manager and work remotely within the USA. Monday-Friday 8:00am-4:30pm • Medical, Dental & Vision Benefits plus, HSA & FSA Savings Accounts • Supplemental Coverage - Accident, Critical Illness and Hospital Indemnity Insurance • 401(k) Retirement Plan • Company paid Life and AD&D Insurance, Short-Term and Long-Term Disability • Employee Discounts • Tuition Reimbursement • Paid Time Off & Holidays Responsibilities As a Collection Specialist, you will... Ensure daily accomplishments work towards company goals for cash collections and Account Receivable over 90 days. Understand and adhere to state and federal regulations and company policies regarding compliance, integrity, patient privacy and ethical billing and collection practices. Research outstanding balances and take necessary collection action to resolve in a timely manner; recommend necessary demographic changes to patient accounts to ensure future collections. Research assigned correspondence; take necessary action to resolve requested information in a timely manner; establish appropriate follow up. Resubmit accurate and timely claims in formats including, but not limited to, CMS-1500 and electronic 837. Utilize the mose efficient resources to secure timely payment of open claims or invoices, giving priority to electronic solutions. Negotiate payment plans with patients in accordance with company collection policies. Identify patterns of short-payment or non-payment and bring them to the attention of appropriate supervisory personnel. Review insurance remittance advices for accuracy. Identify billing errors, short-payments, overpayments and unpaid claims and resolve accordingly, communicating any needed system changes. Review residual account balances after payments are applied and generate necessary adjustments (within eligible guidelines), overpayment notifications, refund requests and secondary billing. Interact with third party collection agencies. Communicate consistently and professionally with other Amerita employees. Work within specified deadlines and stressful situations. Work overtime when necessary to meet department goals and objectives. Qualifications High School Diploma/GED or equivalent required; some college a plus A minimum of one (1) year of experience in medical collections with a working knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement; home infusion experience a plus Working knowledge of automated billing systems; experience with CPR+ preferred Working knowledge and application of metric measurements, basic accounting practices, ICD-9, CPT and HCPCS coding Solid Microsoft Office skills required, including Word, Excel and Outlook Ability to type 40 wpm and proficiency with 10-key calculator Ability to independently obtain and interpret information Strong verbal and written communication skills About our Line of Business Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit ****************** Follow us on Facebook, LinkedIn, and X. Salary Range USD $21.00 - $22.00 / Hour
    $21-22 hourly Auto-Apply 8d ago
  • Collection Specialist

    O'Mally Management Group

    Remote student loan collector job

    Collections Specialist Goals This is the for the Collections Specialist position for Specialty Healthcare Billing and Consulting (SHB&C) and additionally provides criteria for the evaluation of the position. The Collections Specialist position plays a critical part in the medical billing process. Under the supervision of the Facility Collections Director, the Collections Specialist is responsible for the timely collection of unpaid claims including appeal denials, collections of underpayments, and documenting all collection activities in the billing system. The Collections Specialist will meet or exceed the daily and monthly productivity and performance goals set forth by the Collections Director. Additionally, the Collections specialist will have excellent customer service skills and have the ability to communicate effectively both written and verbally. Position Responsibilities Under the direction of the Facility Collections Director, the Collections Specialist for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to: 1. Initiating collection follow‐ups of all unpaid or denied claims with the appropriate Payer 2. Researching, appealing, and resolving claim rejections, underpayments, and denials with appropriate Payer 3. Responding to written Payer communications as indicated with appropriate action in a timely manner 4. Processing claims and appeals by gathering information for appeals 5. Requesting insurance changes through the billing system as required during the collections process 6. Communicating payment or denial patterns that impact revenue to management in a timely manner 7. Maintaining communication and documenting daily in the billing system all follow up and communication on a patient account in a consistent and concise format 8. Developing and maintaining positive working relationships with team members and Payer representatives 9. Maintaining the strictest patient confidentiality Position Requirements The requirements for employment as the Collections Specialist for Specialty Healthcare Billing & Consulting are: 1. Excellent communication skillset; both written and verbal 2. Must have excellent knowledge of insurance carrier billing and reimbursement with knowledge of medical terminology, ICD‐9/ ICD‐10, and CPT/HCPCS codes 3. Must be able to type 60 wpm and be able to use 10‐key by touch 4. Must have an in‐depth understanding of the Explanation of Benefits (EOBs) with at least one year of prior medical collections experience in a Medical office, Central Business Office, or a Hospital Business Office etting 5. Detailed working knowledge and a demonstrated proficiency in at least one insurance company's billing and/or collection process 6. Experience with Patient Accounting systems (s) as well as having the ability to research medical coding 7. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority Education/Experience High School Diploma or GED - required 2 years of experience in a high‐paced, collections environment - minimum Strong math skills - required Physical Demands 1. Requires some bending, stooping, stretching 2. Requires eye‐hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment 3. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports 4. Requires lifting papers or boxes up to 50 pounds occasionally 5. Requires dexterity to type 60 wpm or more 6. Work is performed in a home-office environment 7. Work may be stressful at times; high‐pressured, fast‐paced environment with significant telephone and personal disruption 8. Must be willing to work overtime as needed to meet business objectives Compensation and Benefits SHB&C offers competitive hourly pay 401k with Match for all employees Medical, Dental, and Vision for Full-Time Employees Paid Time Off for Full-Time Employees Remote - Work from home Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Company is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Job Type: Full-time
    $29k-39k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist - German speaking and (Italian or Spanish)

    Ninjaone

    Remote student loan collector job

    Description About the RoleWe're hiring a Collections Specialist to ensure timely payments from our customers. In this role, you'll be both a customer advocate and a financial steward - engaging with customers to renew their contracts, addressing billing issues, and securing on-time payments. You'll collaborate across Sales, Customer Success, and Finance to keep our customers happy, contracts up-to-date, and cash flowing.Location - Berlin, Germany (in office 3+ times per week) What You'll be Doing Monitor accounts receivable (aging reports) and follow up with customers on outstanding invoices or payment issues. Facilitate quick resolutions Pursue customer collections on a daily basis with an emphasis on providing a high level of customer service. Be proactive in resolving customer cases Continuously look for ways to improve our collections playbook - from tweaking email templates to suggesting policy changes that enhance customer experience or reduce DSO Work closely with Account Executives and Customer Success Managers on account strategies, and with Finance on invoicing and payment processing Manage a portfolio of customer renewals - send timely renewal notices, negotiate contract terms/pricing, and secure renewals before expiration Proactively reach out 90+ days before subscription renewal to discuss options, upsell multi-year agreements, and prevent churn Other duties as needed About You Exceptional interpersonal skills and ability to build relationships Outstanding written and verbal communication skills; You confidently negotiate pricing or handle tough billing conversations with a friendly, solutions-oriented approach Superb time management and organizational abilities - you can manage a high volume of accounts Fluent in English and German and one other major European languages (Spanish or Italian preferred) About UsNinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.What You'll Love Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job Grow personally and professionally with one of the fastest growing companies Enjoy your lunch covered by NinjaOne 3 times/week at the office Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more) Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Enjoy your work environment with its location in the heart of Berlin, directly at the Alexanderplatz (close to all transit) Additional InformationThis position is NOT eligible for Visa sponsorship.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.#LI-SB1#LI-Hybrid#BI-Hybrid
    $30k-40k yearly est. Auto-Apply 60d+ ago
  • Collections Specialist

    Meriton 3.5company rating

    Remote student loan collector job

    Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value-for our partners and our people. If you're looking to make an impact, we're glad you're here. At Meriton, you'll join a team that believes in big ideas, doing great work, and building careers that matter-every step of the way. Position Description Job Title: Collections Specialist Reports To: Credits and Collections Supervisor FLSA Status: Exempt Location: Shared Services Office, Irving, TX Summary: The Collections Specialist is a proactive and detail-oriented professional responsible for managing a dedicated portfolio of accounts to ensure timely payment and minimize outstanding balances. This role requires a high degree of autonomy, as you will manage your daily workflow and prioritize tasks to meet deadlines and key performance indicators. You will be the primary point of contact for customer inquiries and disputes, working collaboratively to resolve issues and maintain strong client relationships. Essential Duties and Responsibilities: Collections & Account Management: • Monitor assigned customer accounts for open balances and aging status. • Initiate and document collections outreach via phone and email, adhering to a defined cadence for follow-up. • Escalate accounts approaching exceeded aging to senior staff and local leadership. • Ensure that no account reaches or remains within the company's standard aging bucket without proper documentation and approval. Lien & Legal Process: • Initiate and track the lien filing process via lien software to protect the company's rights. • Prepare and issue conditional and unconditional lien waivers, ensuring a high accuracy. • Maintain proper records of waivers, releases, and lien filings for audit readiness. Communication & Collaboration: • Serve as the direct contact for customer inquiries and follow up on tickets to ensure a timely resolution. • Coordinate with billing and service departments to resolve disputed invoices or misapplied payments. • Participate in weekly and monthly meetings with local and central teams to review portfolio aging trends and high-risk accounts. • Liaise with the legal team on enforcement and escalation of collections cases. Compliance & Reporting: • Ensure all customer interactions and follow-ups are meticulously documented in the Microsoft Dynamics 365 CRM. • Provide daily status updates and share exceptions with the working capital team. • Assist with month-end close by ensuring all lien statuses and waiver issuance are up to date. • Maintain local records in alignment with SOX requirements. Other Duties • Regular, consistent and necessary to meet the needs of the business • Performs other duties and responsibilities as assigned • Must conduct self in an ethical, legal, and responsible manner at all times • Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct Competencies Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions. • Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills • Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company. • Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists • Strong attention to detail • Ability to work in a fast-paced environment • Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time • Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practice Education/Experience: • Associates degree and/or 3+ years of experience in collections • Strong experience with ERP systems, particularly Financial & Operations, is a plus. • Demonstrated ability to work autonomously and manage a high volume of work. • Proficiency with Microsoft Office, including Pivot Tables and Macros, for data analysis. • Familiarity with ticketing/case management systems is required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position's primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. • Must be able to walk, bend, stand, and reach constantly during a workday. • Must be able to lift 15 - 20 lbs. • Standing for long periods of time (4-5 hours) occasionally • Must be able travel via plane or car to events Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate's qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
    $29k-37k yearly est. Auto-Apply 60d+ ago

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