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Student loan collector resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a student loan collector resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in student loan collector-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the student loan collector position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
  2. Consider all the software and tools you use on a daily basis. When in doubt, list them!
  3. Make sure you use accurate and up to date terms for all the skills listed.
These five steps should give you a strong elevator pitch and land you some student loan collector interviews.

Here are example skills to include in your “Area of Expertise” on a student loan collector resume:

  • Student Loan Accounts
  • Customer Service
  • Delinquent Accounts
  • FDCPA
  • State Laws
  • Payment Arrangements
  • Debt Repayment
  • Past Due Accounts
  • Past Due Loans
  • Credit Card
  • Federal Regulations
  • Loan Payments
  • Customer Accounts
  • Legal Action
  • Repayment Schedules
  • Inbound Calls
  • Outbound Calls
  • Loan Applications
  • Outbound Collection Calls
  • Auto Loans
  • Negotiation
  • Overdue Accounts
  • Collection Efforts
  • Strong Negotiation
  • Payment Options
  • Credit Reports
  • Dialer System
  • Customer Inquiries
  • Customer Calls
  • Mortgage Loans

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the student loan collector.

How to write student loan collector experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are examples from great student loan collector resumes:

Work history example #1

Student Loan Collector

Bank of America

  • Reorganized customer service to properly align with management's goals improving communications and reducing time spent on non-work related administrative activities.
  • Alwaysfollowed Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA).
  • Received certification in FDCPA and Fair Debt Collection Practices.
  • Ordered reinstatement figures to customers in foreclosure.
  • Advised clients on housing matters, such as housing rental, home ownership, mortgage delinquency, or foreclosure prevention.

Work history example #2

Installment Loan Collector

GC Services Limited Partnership

  • Adhered to FDCPA, as well as Federal, State and city laws.
  • Adhered to FDCPA/Federal/state/city laws/provisions, as defined in our training/FDCPA Testing.
  • Demonstrated strict adherence to FDCPA/Federal/State/City Laws and Provisions.
  • Executed daily operations of borrowers account information.

Work history example #3

Customs Collector

MCI

  • Directed the activities of Customer Service Reps (CSR's) to ensure customer satisfaction and company profitability.
  • Fielded calls from MCI corporate customers and worked with internal sales teams to ensure continual phone and internet service.
  • Enhanced employee quality performance through weekly mentoring and one-on-one discussions.
  • Facilitated communications between IT, Operations, HR and Managers regarding operational decisions and updates.

Work history example #4

Student Loan Collector

American International Group

  • Corrected Part A claims via the DDE (Medicare Direct Entry) Claims system.
  • Followed FDCPA guidelines as well as investor guidelines to ensure all guidelines were met.
  • Worked with insurance companies (Blue Cross Blue Shield, Medicaid, Medicare Etc).
  • Assisted in preparing company policies for Medi-Cal training and related data entry requirements.
  • Followed all rules under FDCPA (Fair Debt Collection Practices Act).

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from student loan collector resumes:

Bachelor's Degree in liberal arts

San Francisco State University, San Francisco, CA

2016 - 2019

High School Diploma

2016 - 2016

Highlight your student loan collector certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your student loan collector resume:

  1. International Accredited Business Accountant (IABA)
  2. Certified Customer Service Specialist (CSS)
  3. Certified Management Accountant (CMA)

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