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Student office worker skills for your resume and career

Updated January 8, 2025
4 min read
Below we've compiled a list of the most critical student office worker skills. We ranked the top skills for student office workers based on the percentage of resumes they appeared on. For example, 21.4% of student office worker resumes contained data entry as a skill. Continue reading to find out what skills a student office worker needs to be successful in the workplace.

15 student office worker skills for your resume and career

1. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how student office workers use data entry:
  • Provided incoming students with helpful information, assisted with registration of students, data entry, and database & file maintenance.
  • Operated phone and paging systems, Performed Data Entry clerk duties, and assisted as a secretary to Assistant Principal.

2. Administrative Tasks

Here's how student office workers use administrative tasks:
  • Completed administrative tasks such as organizing paper work and creating mailing lists
  • Handled administrative tasks during high volume and fast paced operations

3. PowerPoint

Here's how student office workers use powerpoint:
  • Prepared materials for professional and conference presentations using Microsoft Word and PowerPoint.
  • Worked with Microsoft Word, Excel, Access, and I received my certification in PowerPoint.

4. Facebook

Here's how student office workers use facebook:
  • Used the Eureka College Facebook page.
  • Monitored and creatively maintained organization s website and social media pages on Facebook and Twitter.

5. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how student office workers use phone calls:
  • Answer phone calls and questions, maintain files, assist students and faculty, maintain a clean and organized work environment.
  • Handled in coming phone calls, as well as working with students who had registration problems with the college.

6. Front Desk

Here's how student office workers use front desk:
  • Assisted the front desk area, including greeting visitors and responding to telephone and in-person requests for information.
  • Answered and made calls, organized and filed paperwork, and assisted and worked the front desk.

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7. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how student office workers use financial aid:
  • Provided academic support to students in the Transfer Services Center, Graduation Services, Financial Aid and the Enrollment call center.
  • Answered calls and assisted students in filing out their FAFSA and other necessary paperwork to obtain financial aid.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how student office workers use customer service:
  • Provide customer service by answering phones and giving immigration information to visitors.
  • Received many compliments on how hard I worked & was always ready to help Skills UsedCustomer service, computer, clerical etc

9. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how student office workers use database:
  • Maintained over 4000 student housing records in software database and paper filing system; entrusted with confidentiality of personal information.
  • Performed computer tasks such as creating identification cards for new students and navigating the student database system for enrollment management.

10. Alumni

Alumni is a term used for graduate students of a school, college, university, or any other educational institution. The term is also used for employees of a company or a previous member of a group or an organization that has been retired. Alumni represent the institutions or organizations that they were previously associated with.

Here's how student office workers use alumni:
  • Utilize software called Colleague to acquire alumni information when necessary.
  • Performed administrative duties and assisted students and alumni as needed.

11. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how student office workers use scheduling appointments:
  • Demonstrated excellent communication skills when scheduling appointments, receiving and directing incoming calls, called banks for updates regarding loan-related information.
  • Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files.

12. Office Programs

Here's how student office workers use office programs:
  • Utilized Microsoft Office programs such as Word and Excel to create both simple and complex documents, spreadsheets & resource templates.
  • Assist in grading tasks and preparation of learning materials utilizing Microsoft Office programs.

13. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how student office workers use office machines:
  • Operated office machines, such as photocopiers and scanners, and computers.
  • Used office machines to make copies and send faxes.

14. Student Life

Student life refers to the way of living of a student in college, school, or any other educational institute. It involves managing friendships and other relationships, extracurricular and sports activities, and education.

Here's how student office workers use student life:
  • Developed and maintained relationships with other university departments to strategically enhance student life.
  • Provided incoming and prospective students with information regarding applications, enrollment, student life via telephone, mail, and e-mail.

15. Event Planning

Here's how student office workers use event planning:
  • Supported administrative staff with day-to-day operations, managed student data bases, prepared purchase requests and assisted with general event planning.
  • Assisted with event planning Filing office documents Medical transcription Covering front office phones when needed Covering for my supervisor when needed
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List of student office worker skills to add to your resume

Student office worker skills

The most important skills for a student office worker resume and required skills for a student office worker to have include:

  • Data Entry
  • Administrative Tasks
  • PowerPoint
  • Facebook
  • Phone Calls
  • Front Desk
  • Financial Aid
  • Customer Service
  • Database
  • Alumni
  • Scheduling Appointments
  • Office Programs
  • Office Machines
  • Student Life
  • Event Planning
  • Office Tasks
  • Computer System
  • Direct Calls
  • Telephone Calls
  • Office Equipment
  • Student Organizations
  • Word Processing
  • Transferring Calls
  • Student Accounts
  • Bulletin Boards
  • Student Transcripts
  • Multi-Line Phone System
  • Fax Machines
  • Student Development
  • Computer Programs
  • Office Operations
  • Student Applications
  • Student Body
  • Ticket Sales

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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