Student services coordinator jobs near me - 439 jobs

Who We Are Post University is a thriving organization with an unfolding, amazing success story centered on one mission - changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Our team of passionate professionals daily embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do. Your Role as an Admissions Advisor As a Post University Admissions Advisor, you are not just filling a role; you are a key player in the success stories of countless students. In this role, you are a guide, a motivator, and a strategist responsible for inspiring prospective students to see their potential within Post University's online programs. You are an adaptable, student-focused professional with a passion for helping others and a commitment to delivering personalized, value-added services. Your work goes beyond traditional recruitment; it's about creating pathways for students and showing their dreams are achievable. We don't just talk about student success; we create it here. Join a team that values innovation, celebrates diversity, and believes in the power of education to transform lives. Embrace the opportunity to make a meaningful impact every day. This is an on-site position on our downtown campus in Waterbury, CT. However, new associates will participate in remote training to start. Essential Accountabilities Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. (NOT A MISTAKE - are you insightful enough to interpret the priority at Post University?) Dedication to a noble calling - committed to empowering non-traditional students by providing unmatched guidance, support, and resources, enabling them to overcome challenges and transform their lives through education and personal growth. Function as the first point of contact, conducting Professional College Advisory Sessions by phone to help prospective students explore their interests and align with a program that meets their personal and career goals. Dedication to exceptional service - actively engage with prospective students, delivering timely responses to inquiries and building lasting relationships that foster trust and excitement about their academic journey. Commitment to excellence - ensuring accuracy and integrity in documenting student enrollment information, contributing to a seamless onboarding experience. Accountable to the Post Community - partner cross-functionally with Financial Aid, Student Services, and Academic Advising teams to foster a comprehensive, student-centered experience, providing non-traditional students with the support, guidance, and resources they need to transform their lives. Encourage a living, evolving, student support environment by participating in student-focused activities that promote awareness, retention, and success, going beyond enrollment to support students throughout their time at Post. Pursue excellence by setting and exceeding individual and team enrollment goals, continually striving to make a memorable impact on students' lives. Participate in weekly team and floor-wide meetings, contributing to discussions on best sales practices and strategies that enhance team performance and drive success. Embrace the Post University mission and champion the culture by fostering respect and partnership across all departments. Embrace other responsibilities that contribute to our mission and goals as they arise. Lives Post University's non-negotiable behaviors from day one. Attends training as required and effectively applies new learnings. MINIMUM QUALIFICATIONS & COMPETENCIES To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodations may enable individuals with disabilities to perform essential functions. Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist! An associate degree (required), with a bachelor's degree preferred-or a blend of experience and education that demonstrates your readiness for this role. Secure in knowing Post is a non-hierarchical, “messy” environment…it is about the mission…it's about the team…it's not about you! Polished and articulate communications skills as a Post representative Highest level of integrity and self-drive Culturally progressive…the organization is a living organism that requires constant nurturing. Heroes and victims need not apply! It is only about the team and mission Experience in admissions, customer service, or consultative sales, focusing on building meaningful connections. Exceptional communication and Make It Personal skills, including a warm and engaging phone presence. Strong technical skills and proficiency in Microsoft Office and relevant database software. Flexibility to work weekend hours as needed. Receptive to developmental feedback and responds appropriately. Remote Work Requirements: This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at ***************** (select Boston, MA-Comcast). Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.

The Student Services Coordinator Lead serves as a primary point of contact for the Office of Student Services and plays a central role in shaping the student experience. This position supports students and artist-faculty from major conservatories and orchestras. Working within an office responsible for every aspect of the student experience, the Student Services Coordinator Lead reports to the Assistant Dean of Enrollment and Student Programming and supports all year-round Student Services staff, including the Assistant Dean of Admissions and Student Life and the Vice President and Dean of Students. Hours are varied and will include evening and weekend commitments. The position begins May 1 with part-time remote work and transitions to full-time, on-site work beginning June 10. Responsibilties Lead student arrival preparation and Welcome Week support, ensuring a smooth and welcoming transition for all incoming students. Provide comprehensive international student support, including visa document collection and tracking, J-1 timecard review, and coordination of final evaluations. Oversee volunteer coordination and logistics, including airport volunteers, transportation support, bus and luggage services, and serve as an on-site presence at the Aspen airport to welcome students and ensure smooth arrivals. Support student billing and account procedures, assisting with payment plans, refunds, reimbursements, and student payroll inquiries. Assist with scholarship program coordination, including donor thank-you letter tracking, scholarship lunches, and special scholarship-related events. Compile and produce the weekly Soundings student newsletter, gathering content, drafting copy, and designing the final layout. Support classes and performances for select small programs, such as the Center for Orchestral Leadership, American Brass Quintet Seminar @Aspen, and Classical Guitar. Oversee core office functions-including daily administrative workflows, appointment scheduling, form collection, database updates, and student communications. Serve as a primary point of contact for the Office of Student Services, fielding questions from students, artist-faculty, staff, and community members with professionalism and care. Through these and other responsibilities, The Student Services Coordinator Lead will gain hands-on experience with Slate Technolutions, the leading Higher Ed CRM platform, and ArtsVision, a top artistic management software used across the industry. Requirements Excellent interpersonal, oral and written communication skills, including the ability to interact effectively and professionally with varied constituencies (artist-faculty, guest artists, students, and colleagues) Highly organized and able to maintain poise A background in classical music and/or production is preferred, as well as experience with Microsoft Office and data entry Experience with admissions software is a plus Dates June 10, 2026-August 26, 2026 This position is eligible for a pre-season, part- remote, hourly contract beginning in May. Compensation Pre-season remote: $15.16/hour Season: $13.50/hour plus housing provided by AMFS (valued at a minimum of $5.16/hour depending on location.) Overtime $22.74/hour OR $22.00/hour if you provide your own housing. Overtime $33.00/hour. The overall non-local compensation for this position, including hourly pay ($13.50/hour) and housing ($5.16/hour), exceeds the 2026 Colorado minimum wage of $15.16. Benefits include AMFS season pass and paid sick time. Application Procedure Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please. Hiring Timeline Application review will begin in January. Applicants who submit materials before February 1 will be given priority in the review process. Interviews are anticipated to begin after February 1. Application to remain open until the position is filled. ___________________________________________________________________________________________________________ Statement on Culture, Excellence, and Access The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices-and remain focused on creating lasting change both within our organization and the broader classical music industry. The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.

Details Job Title PROGRAM COORDINATOR Position Number 8102862 Work Modality Fully Remote Work Job Category University Staff Job Type Full-Time FLSA Status Exempt Campus Off-Campus/Remote Department Name SCHOOL OF EDUCATION Location Code SCHOOL OF EDUCATION (02300A) Is this split and/or fully grant funded? Yes Duties and Responsibilities The Parent Coordinator plays a vital role in fostering a supportive and engaging environment for parents and guardians through the Sustainable Community School Initiative at McCutcheon Elementary School. This position focuses on connecting families to school and community activities and resources, coordinating adult education programs, and building and developing relationships with organizations and individuals that support parent engagement. Guided by the Sustainable Community Schools (SCS) Pillars and Principles, the Parent Coordinator advances equity, authentic engagement, and a whole-child approach to support student and family success through culturally relevant and inclusive initiatives. Key Responsibilities * Foster a welcoming, inclusive, and family-friendly environment that honors racial justice, equity, and cultural relevance. * Recruit and serve as the primary contact for parent and community programming and build strong, trusting relationships with parents, community members, and school staff. * Plan, coordinate, and manage adult programming, workshops, and events that promote lifelong learning and community engagement aligned with high-quality teaching principles. * Identify and generate opportunities for wrap-around supports, resources, and opportunities. * Support parent participation with and support the SCS Leadership Team * Maintain accurate attendance records for all parent and community programming in Cityspan. * Work with the school administration and staff to review and build programs based on appropriate data including surveys, CIWP, etc. * Assist parents in taking ownership of parts of the needs assessment and identifying opportunities for recruiting additional parent leaders. * Engage parents in attending and leading professional development opportunities, including SCS professional development days and the SCS Summer Institute. * Support the dissemination and publicity of school and community engagement successes to build community pride and transparency. * Participate in regular meetings with the SCS Coordinator, school administration, LPA manager, and the SCS Team. * Other duties and responsibilities as assigned. The Sustainable Community Schools (SCS) is guided by the following pillars: * Engaging, Culturally Relevant, and Challenging Curricula: Supporting families' understanding and involvement in high-quality, meaningful learning experiences. * Emphasis on High-Quality Teaching over High-Stakes Testing: Promoting environments where teaching excellence and student growth are prioritized. * Wrap-Around Supports and Opportunities: Ensuring students and families access comprehensive resources beyond academics. * Positive Discipline Practices, including Restorative Justice: Advocating for fair, respectful, and restorative approaches to behavior. * Authentic Parent and Community Engagement: Empowering families as genuine partners and leaders in the school community. * Inclusive School Leadership: Supporting collaborative decision-making that reflects diverse voices. The Sustainable Community School Initiative is guided by the following principles: * Racial Justice & Equity * Transparency & Trusting Relationships * Self-Determination and Governance * Building from Community Strengths, Wisdom, and Data/Best Practice/Evidence * Shared Leadership and Collaboration * Reflective Learning Culture * Whole Child Approach to Education Minimum Education and/or Work Experience Bachelor's degree in related field and at least two to three years of related experience preferred. Additional Education or Experience may be required by department program. Qualifications Desired Qualifications * Effective communication and organizing skills. * Experiencing in one or more of the following fields: Social work, community organizing, urban public education, project management, adult education with education, training, or certification in at least one area * Ability to build relationships and organize people, resources, and programs that are rooted in equity and inclusion. * Proven ability to develop, manage, and evaluate community-based programs for diverse constituencies * Knowledge/experience with the school and its community. * Bilingual/bicultural in Spanish and English preferred. Certificates/Credentials/Licenses NA Computer Skills Successful applicant will have at least basic computer skills with working knowledge of Microsoft office suite or other, similar tools for word processing and spreadsheet creation. Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands None Working Conditions None Open Date 01/09/2026 Close Date Position Maximum Salary or Hourly Rate $70,912/ann Position Minimum Salary or Hourly Rate $61,067/ann Special Instructions to Applicants As a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at ********************* For information about the university's focus on transformative education, they should consult our website at ***************************** About Loyola University Chicago Founded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world. Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.

The University of Arizona Global Campus (UAGC) Student Response Center Specialist is a dynamic and rewarding full-time employment opportunity, reporting directly to the Director of the Student Response Center. As a vital member of our team, you will play a crucial role in supporting our prospective student outreach efforts, ensuring exceptional service delivery seven days a week. We own the first contact, first impression and the first opportunity to deliver above and beyond student experiences. Aligned with the incoming inquiry demand, our operating hours are flexible to ensure our potential students receive timely and personalized assistance. Your primary responsibility as a Student Response Center Specialist will be to qualify potential students, determining their eligibility during their first steps in the enrollment process. The Student Response Center (SRC) is the first point of contact for potential students and the University, connecting the student to the appropriate department, and solving problems in a single interaction. Duties & Responsibilities: Engage and interact with potential students via inbound and outbound phone calls and chat, actively listening to their inquiries and evaluating their eligibility to advance to an enrollment advisor. Utilize effective questioning techniques to gather relevant information, assess prospective students' skills, interests, and goals, and provide accurate guidance on available program options. Demonstrate exceptional communication skills to create a positive and professional first impression, fostering enthusiasm among potential students and inspiring them to pursue their educational aspirations at UAGC. Deliver unparalleled customer service by promptly addressing inquiries, concerns, and complaints, creating a supportive and welcoming environment for all prospective students. Thrive as a team player in a high-paced environment requiring a combination of effective communication, collaboration, adaptability, and a focus on collective success. Meet and exceed in department Key Performance Indicators (KPIs) by aligning personal goals with the department's objectives and staying informed about the relevant metrics. Reliable attendance, strong work ethic, positive attitude, and open to coaching and learning. Maintain comprehensive and accurate records of all interactions and outcomes, utilizing CRM systems and databases effectively. Stay updated on UAGC's academic programs, admission requirements, and enrollment processes, and participate in regular training sessions and professional development opportunities. Collaborate closely with the Director of the Student Response Center and other team members to enhance and streamline outreach strategies, ensuring seamless coordination between various departments. Compliance with all internal and external regulatory policies, procedures, and training. Knowledge, Skills, and Abilities: Previous experience in a customer service or sales-oriented role, with proven success in building rapport with individuals over the phone. Excellent verbal communication skills, including active listening, effective questioning, and clear articulation. Strong interpersonal skills, with the ability to connect with a diverse range of individuals and make them feel comfortable and valued. Highly organized and detail-oriented, capable of multitasking and managing multiple priorities simultaneously. Flexible and adaptable. Minimum Qualifications: High school diploma or equivalent, or equivalent learning attained through experience, required. Minimum of 3 years of relevant experience, or equivalent combination of education and work experience. Flexible and adaptable, willing to work weekends and evenings as required to meet the demands of potential student outreach. This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The institution reserves the right to amend or update this description as organizational priorities and institutional needs evolve. Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here. Rate of Pay: $18.15-$22.69 Compensation Type: Hourly at 1.0 full-time equivalence (FTE) Grade: 4 Compensation Guidance: The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range represents a full range of career compensation growth over time in this position and grade. The university offers compensation growth opportunities within the pay grade under our annual salary increase programs. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. The grade range for this position is $18.15-$22.69. Each unit typically sets starting pay between the minimum and midpoint upon hire as reflected in the Rate of Pay field above. Special Instructions to Applicant: The application window is anticipated to close Friday, January 16, 2026 (11:59 PM MST). Career Stream and Level: OC2 Job Family: Student Contact Center Support Job Function: Student Services Notice of Availability of the Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Campus Safety Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at ********************. For more information regarding this position, please contact us at ******************.

can be Remote based for the right candidate Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit *********************** to learn more about how you can help people improve their lives through education. Position Summary: The SSC's primary responsibility is to ensure success of our students. The way we look at success for our students is when they graduate and achieve their employment goals. We pride ourselves on our students' outcomes and you will play an integral role in their journey at ECPI University. Responsibilities Create an ongoing trusted relationship with students. Actively initiate and continue ongoing guidance to students who are at risk of dropping due to academic or personal issues. Proactively outreach and reflexively intervene with students using a variety of resources and communication tools. Track student persistence and progression. Consult with students who have expressed an interest in withdrawing or have withdrawn. Document student interactions while upholding compliance with all policies and procedures. Qualifications Education/Experience Bachelor's degree preferred 2-3 years of related experience in academic advising, coaching or counseling preferred Any equivalent combination of education, experience and/or training Skills/Abilities Ability to create new relationships and build trust with your students. Well-developed oral, written, telephone, and digital communication skills. Able to keep multiple tasks organized in a fast paced work environment. Ability to analyze, review, and comprehend data. Desire to help others achieve their goals. Excellent customer service skills. Technical skills and experience with Microsoft Office and a database management software. Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

The CFS Cancellation Phone Desk Associate handles all phone calls and incoming from customers, dealerships and lenders regarding product cancellation requests. Associate is responsible for creating tickets, opening Cancellation processes, explaining process and timelines and providing an excellent customer service experience through all communications. Who would I interact with? Interacts with internal and external customers at various levels, other SSC Departments, their fellow teammates and management. What are the day-to-day responsibilities? · Answer phone calls and email requests regarding product cancellations · Opening ticket for new cancellation requests · Create Cancellation Processes in BPMS Workflow and obtain all necessary documentation · Maintain professionalism in all verbal and written communications · Provide resolution information and statuses on cancellation requests and escalate critical issues appropriately · Assist Cancel Team in completing Cancellation processes as needed What are the requirements for this job? · Previous customer service phone experience not required but a plus · Minimum 1 year experience with SSC Cancellation Team · Full familiarity of cancellation processes and BPMS Cancellation workflow · Ability to handle heat cases with the upmost professionalism · Basic knowledge of Microsoft Office / basic computer skills · Understand basic accounting principles and logic · Proven skills in high stress environment What's my next possible position? CFS Cancellation Lead AutoNation is an equal opportunity employer and a drug-free workplace. Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Job Opportunity: Student Advisor / Customer Service Representative Job Type: Full-Time Contractor (40 Hours Per Week) Pay Range: $20/hour (Base) + $20/per successful long-term class conversion (Bonus) About Think Academy: TAL is a world-leading education and technology enterprise, serving 4.5 million students across the globe. Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and middle school students to be listed on the New York Stock Exchange (NYSE: TAL) in 2010. ********************** Think Academy , the international brand of TAL, has established campuses in many countries, including China, the U.K., the U.S.A., Canada, Australia, Singapore, Malaysia and so on. In addition to the core teaching services, Think Academy is committed to organizing educational events, charity activities, and promoting educational Sustainable Development Goals (SDGs) with UNESCO (TAL has established an strategic partnership with UNESCO since 2019). **************************** About the Role: The Student Advisor, functioning as a Customer Service Representative, is a remote, contract role that requires fluency in both English and Mandarin. This position involves providing course consultations to potential customers, proactive outreach to user leads, and offering excellent customer service to our existing clientele. The Student Advisor will be an essential part of our team, helping us continue to provide high-quality educational services and support to our community of learners. Job Responsibilities: Responsible for enrolling trial courses for clients, setting up new classes in the system, managing student transfers between classes, processing student refunds, and handling the mailing of course materials. Recommend suitable classes based on students' learning progress to ensure the smooth delivery of educational services. Assist teaching staff with additional tasks as needed, such as gathering student feedback, coordinating teacher schedules, and participating in course quality assessments. Job Qualifications: Bachelor's degree or above, has strong interest in Education-related fields. Quick to learn and master the basic knowledge required for work, with a strong sense of customer service. Strong sense of responsibility, meticulous in work, with good communication and problem-solving skills. 1-3 years of experience in the sales or education-related customer service fields is a plus, but not required. Bilingual proficiency in both English and Mandarin is Required. Working hours reference: Eastern Time : Wednesday to Sunday 2PM-10PM The successful candidate will be a proactive, customer-focused individual who can comfortably interact with diverse users and deliver exceptional customer service. Think Academy's Commitment to DEI Think Academy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Diversity, Equity, and Inclusion (DEI) are fundamental values at Think Academy. We believe that a diverse workforce brings different perspectives and ideas, fostering creativity and innovation. Our commitment to DEI extends to all aspects of employment, including hiring, advancement, and development opportunities At Think Academy, we strive to create a workplace where everyone feels valued and included. We are dedicated to providing equal opportunities for employment and advancement, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or any other protected status. If you require accommodations to participate in the job application process, please let us know once you have received an update about your application moving forward with the company. We are committed to providing reasonable accommodations to individuals with disabilities throughout the recruitment process.

Residency Requirements: Must reside in Michigan. The Student Support Advisor is responsible for increasing student and Learning Coach engagement within the school to drive improved academic growth. The role is committed to providing consistent support throughout the student experience. The position pay is $17.00/hr. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Highpoint Virtual Academy of Michigan (HVAM) . We want you to be a part of our talented team! The mission of Highpoint Virtual Academy of Michigan (HVAM) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. · Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch up sessions, time management). · Provide consistent proactive support to students using data resources. · Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience. · Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration. · Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and Learning Coaches MINIMUM REQUIRED QUALIFICATIONS: · Two (2) years of college AND · Two (2) years of experience in education OR · Equivalent combination of education and related experience · Ability to pass required background check. OTHER REQUIRED QUALIFICATIONS: · Strong written and verbal communication skills. · Excellent problem-solving skills. · Organizational skills, multi-tasking abilities. · Adaptable and comfortable in a fast-paced work environment. · Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency. · Familiarity with the online learning experience. · An ability to learn new technology tools quickly (ex. database and web-based tools). · Ability to travel 25% of the time. DESIRED QUALIFICATIONS: · Four (4) years of college education. · Experience working with the proposed age group. · Experience supporting adults and children in learning and the use of technology. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Now Hiring a Sales Manager to join our Tutoring team! Is responsible for: Recruiting and management of tutoring team Facilitation and scoring of College Test Prep practice tests for both current students and promotional group tests Acts as business primary contact Manages tutoring schedule for in-home and remote tutoring customers and tutors Conducts tutor family meetings with goal of client acquisition Adheres to safety policy and all procedures Competencies: Market/Customer Understanding: ability to professionally represent company's marketing messaging and brand promise of Building Stronger Families in local communities Critical Thinking: maintains good judgment, time management, trustworthiness, and responsibility. Ability to create innovative internal processes for efficiency Group Development Skills: ability to work with diverse groups, resolve conflicts and solve problems Business Financial Understanding: knowledge of the business as a financial system. Understanding of short and long-term implications of decisions and actions Business Operational Understanding: can evaluate client service needs and provide ongoing service. Has expertise in practices, procedures of business' operations Communication Skills: ability to listen to others, provide appropriate feedback, communicate professionally to develop and maintain successful work relationships. Demonstrated ability for effective report writing and presentation skills Qualifications: Combination of education and at least six months applicable business experience Computer and technology proficient with demonstrated aptitude using Microsoft Office or other business applications and software Comfortable presenting to large groups/ experience presenting Office Environment: Works remote Must be located in Greater Columbus-area Job Type: Full-time Pay: $40,000.00 - $45,000.00 per year Benefits: 401(k) matching Flexible schedule Health insurance Paid time off Schedule: 8 hour shift Evening shift Education: Bachelor's (Required) Experience: Sales: 1 year (Preferred) Work Location: In person

Strategic Enrollment Management Full-Time, Contingent II, Exempt, Pay Grade 1.2 University of Maryland Global Campus (UMGC) seeks an Admissions Advisor in the Department of Strategic Enrollment Management. The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives. A successful Admissions Advisor performs at a high level, has extraordinary customer service skills, is able to clearly articulate the value proposition of UMGC based on each prospective student's individual needs, effectively addresses and overcomes concerns, builds urgency for prospective students to complete the admissions process and embraces change. A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction. KEY ACCOUNTABILITIES INCLUDE: Guide prospective students through their decision-making process by engaging in a consultative dialogue to explore and uncover student needs and concerns, presenting information in a professional, articulate, and confident manner, and effectively communicating the value proposition of the university to achieve desired conversion and meet/exceed enrollment growth targets Accurately document, maintain, and track all student interactions, information, and progression through the CRM system Drive new student recruitment and first term success through problem solving in a way that leaves the new student feeling as if they have a strong advocate for their success Meet speed to response goals and demonstrate high quality customer service throughout all student and staff interactions Maintain departmental Service Level Agreements in line with management expectation Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to effectively and accurately guide prospective students from inquiry through enrollment in their first term. RESPONSIBILITIES INCLUDE: Be highly visible and dynamic through a high volume of interactions with prospective students via phone, video conferencing, text, and email, adhering to the contact strategy Maintain and provide accurate information on admissions process, program requirements, first term student success/retention initiatives, policies, procedures and dates/deadlines Contribute to individual, team, and unit goals on a daily, weekly, monthly basis to ensure new student growth targets are met Develop referral leads from prospective students, UMGC alumni and /or personal networks Proactively engage with prospective students and help them overcome potential barriers within the student enrollment process Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university Possess thorough understanding of UMGC product knowledge, policies, procedures, systems to guide prospective students effectively and accurately Correspond clearly and effectively with all students and Admissions team members Be knowledgeable of UMGC services to include hybrid classes and testing services at military and civilian sites where relevant Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements Participate and provide leadership in recruitment activities and new student success initiatives including attending virtual open house events, information sessions, webinars, classroom walk through presentations and other events as requested to offer guidance to new students Provide general information to students regarding all payment options, the full range of active duty and veteran educational benefits, process, and requirements via phone, text and email conversations Evening, weekend hours and possibly holidays may be required at times based on business need Perform other duties as assigned Admission Advisor-Partnership additional duties: Independently represent the University virtually and at locations throughout the state at recruitment events, transfer fairs, webinars and on community college campuses to generate inquiries. Conduct classroom presentations virtually and/or onsite to increase awareness of the Maryland Completion Scholarship, UMGC's online classroom, program articulations and transfer process Some evenings, weekends and extensive in-state travel is required. Candidates must have a good driving record along with reliable transportation and auto insurance. DUTY STATEMENTS: Employees that live within 50 miles of UMGC are required to work university commencement REQUIRED EDUCATION AND EXPERIENCE: An earned Associate's Degree At least 1 year serving in an Admissions, Advising, Coaching or Consultative Sales role Experience working in a goal-driven, measured performance and team environment is required Candidates must possess excellent customer service and time management skills, high learning agility, creative problem solving, interpersonal, oral and written communications, with strong attention to detail and accuracy Excellent interpersonal communication skills for both one-on-one interactions and group presentations with diverse populations of students Upbeat and outgoing personality with a desire to encourage students to succeed and ability to address and overcome student concerns Excellent computer and keyboarding skills (Microsoft Office, inclusive of Word, Excel, PowerPoint PREFERRED EDUCATION AND EXPERIENCE: An earned Bachelor's degree 2+ years previous experience in any of the following areas: online higher education admissions, advising, enrollment management, recruiting, educational or training-industry sales, consultative inside sales of a service offering 1+ years working in a call center or high-volume, customer service/ consultative sales environment REQUIREMENTS TO BE ELIGIBLE FOR REMOTE ROLE: Home worksite furniture and equipment shall be provided by the Candidate UMGC will provide necessary office supplies, a laptop, monitor and headset Network communication to non-public UMGC online information technology services and data shall be made only through the use of the UMGC Virtual Private Network (VPN) to ensure data is transmitted through encrypted channels and proper authentication All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS. You must also hardwire your laptop to the router through an Ethernet connection All submissions should include a cover letter and resume. The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions. Workplace Accommodations: The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu. Benefits Package Highlights: Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). Time off rates will be prorated based on the number of hours worked. Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date. Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits. Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan. Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. NOTE: C2 Part-time employees working less than 0.5 FTE are not eligible for LTD. Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA). Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide subsidies or matching funds. Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated. SS Contingent II_2020.pdf (umgc.edu) Hiring Rate: $51,000.00

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners-especially those from underserved communities-launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning. We're unlocking the full potential of the global workforce-improving access to quality healthcare for everyone, everywhere. Our values: We credit much of our success to our exceptional team. We're looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values: Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride. The opportunity: As a Student Success Coach, you will serve as first-line support to our students providing all the information they need to succeed, graduate from their programs and find a job. You will work collaboratively with team members across the organization to resolve technical issues and clarify questions about our programs, striving always to provide the best customer experience. This is a fully remote 1099 contract position. This role requires availability during daytime hours, Monday through Friday (typically between the house of 8 AM - 8 PM EST). What you'll do: Coach students who are struggling with motivation, grades, or program payments by helping them problem-solve and stay on track toward completing their training Provide timely support to our students successfully resolving inquiries using Front/HubSpot Answer phone calls from current and potential students in the program Respond to email, SMS, and social media inquiries from potential students Create and update documentation that supports our students with getting answers to frequently asked questions Work 1:1 with students to help them stay on-track academically, meeting all requirements for graduation What you'll bring: At least 2 years of experience in career services or student coaching role (preferred) Front, Freshdesk or Hubspot experience (preferred) Strong communication skills and high attention to detail to ensure our students' issues are resolved in the most efficient manner Strong problem-solving skills to address issues and identify improvement opportunities What you'll need: A reliable computer that can handle multi-tasking among many online tools and video-conferencing software High-speed internet A quiet, professional workspace Compensation: The hourly rate range for this opportunity is $18/hour - $20/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Students Coordinator - Sawmill Campus (Full-Time) Reports to: Associate Pastor, Sawmill Campus Collaborates With: Kids Coordinator (Part-Time) About Vineyard Columbus Vineyard Columbus is a vibrant, multi-site church dedicated to developing multi-ethnic communities of disciples who experience God, love one another, and partner with Christ to heal the world. With around 4,000 active members and six campuses across Central Ohio, we seek staff who embody spiritual maturity, value team collaboration, and are passionate about making disciples of all ages. At our Sawmill Campus, we are building a dynamic Next Gen team that connects children and students to Jesus, nurtures family faith at home, and raises up empowered volunteer leaders for lifelong ministry. Role Summary The Next Gen Coordinator leads and implements student ministry (grades 6-12) at the Sawmill Campus. This full-time role is responsible for recruiting and equipping high-capacity volunteers, shaping age-appropriate programming, and discipling the next generation in alignment with the mission and values of Vineyard Columbus. Key Responsibilities Student Ministry Leadership (Primary Focus) Oversee leadership of all student programming (weekly middle and high school programming, including Student Night, Middle and High School Sunday morning programming). Build meaningful relationships with students and families, offering care, discipleship, and connection to the life of the church. Equip and empower volunteer leaders to disciple students, lead small groups, and serve in significant ministry roles. Develop and maintain a welcoming, fun, and spiritually formative environment for students of all backgrounds. Collaborate with the Central VC Students team to align with church-wide strategy, curriculum, and events (e.g., Culture Conference, camps). Volunteer Recruitment & Leadership Development Identify, recruit, and train high-level volunteers for Next Gen ministry. Foster a culture of leadership multiplication-empowering volunteers to lead, teach, and pastor others. Provide ongoing support, encouragement, and development for volunteers through coaching, gatherings, and feedback. Operational and Administrative Excellence Oversee scheduling, communication, attendance tracking, and safety protocols in collaboration with campus and central staff. Ensure all ministry documentation, planning, and communications are organized and up to date. Participate fully as a member of the Sawmill Campus staff team-contributing to campus events, outreach, and leadership meetings. Kids Ministry Support (as needed) Partner with the part-time Kids Coordinator to ensure excellence in Next Gen programming and volunteer experience. Assist with curriculum planning on an annual basis. Serve as a strategic partner to maintain alignment across Next Gen ministries. What We're Looking For At least 3 years of experience in student ministry or Next Gen leadership Proven track record of recruiting and equipping high-level volunteers Strong administrative and organizational skills; ability to manage details and systems Excellent communicator, team player, and relational connector Experience working with diverse, multicultural populations Solid biblical foundation and a growing relationship with Jesus Willingness to work Sundays and some evenings, as well as key holidays and student events Background check required

PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify. Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities. We're always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions - personalized to every student. Job Posting End Date: Deadline to apply is 11:59 PM on 01-20-2026Job Title:Florida Virtual School Flex ESOL CoordinatorContract Type:EmployeeAnnual Salary:$57,000.00 - $106,525.00 (Support staff salary will be based on internal equity and experience) Location:FL - HOME OFFICEJob Description Summary:Our Mission is to equip students for success by developing and delivering highly effective digital learning through an intuitive online platform. FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law.The Position: Position General Summary: The ESOL Coordinator - Flex supports FLVS Flex staff, students, and families by assisting with ESOL curriculum, instruction, assessment, and program procedures to ensure effective services for English language learners in accordance with the ELL Plan for FLVS. Essential Position Functions: Serve as the primary point of contact for Flex families and staff regarding ESOL support. Review student records for ESOL information and communicate directly with families to obtain required documentation when they self-identity as English Language Learners (ELLs) during registration. Maintain and accurately update reporting systems (VSA) to ensure student ELL information is current and complete. Provide Flex teachers and staff with resources, professional learning opportunities to effectively teach ELLs and administer Discussion-Based Assessments (DBAs) using ESOL accommodations and strategies. Provide Flex teachers and staff with guidance and best practices for effective communication with ELLs and their families. Provide ESOL support to ELL students by maintaining consistent availability and offering guidance that supports their academic success. Monitor the academic progress of assigned ELLs throughout the school year and maintain accurate documentation in VSA and team spreadsheets, as applicable. Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others. All work responsibilities are subject to having performance goals and/or targets established. (These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.) Minimum Requirements: Education/Licensure/Certification: Bachelor's degree; preferably in the field of education Valid Florida Professional Teaching Certificate Required ESOL Endorsement required Experience: Minimum three years' experience working with current laws, regulations, and guidelines related to ELLs in public school Minimum 3 years successful ELL teaching experience required Bilingual (Spanish preferred) Knowledge, Skills, and Abilities (KSA's): Knowledge of MS Windows, MS Office, VSA, and other web‑based applications. Excellent written and verbal communication skills Possess the qualities and skills needed to be a proactive, open-minded, and positive team player Ability to work with and through people to establish goals, objectives, and action plans Strong interpersonal and customer service skills Ability to handle multiple priorities, meeting deadlines, and effective time management Excellent organizational skills Exercises independent judgment to adopt or modify methods and standards to meet responsibilities Core Competencies for Success: JOB KNOWLEDGE AND SKILLS Team member carries out essential job functions with accuracy, engages in ongoing and relevant professional learning, applies new knowledge effectively, and demonstrates mastery of job-specific skills PRODUCTIVITY Team member produces high quality work, meets organizational and departmental deadlines, balances multiple responsibilities, manages time effectively, and seeks ways to improve processes and productivity COMMUNICATION Team member communicates clearly in written and verbal formats, collaborates effectively, demonstrates professionalism in all interactions, exhibits strong interpersonal skills, and contributes to a positive team and professional community CUSTOMER FOCUS Team member addresses the needs of internal and external customers, analyzes problems effectively, contributes to innovative solutions, seeks opportunities for improvement, and successfully adapts to change Physical Requirements and Environmental Conditions: Frequency of travel: Occasional travel is required for meetings, trainings, and conferences; location may vary and may require overnight stays Light physical activities and efforts required working in an office environment (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)

8-16 hours per week // $15 per hour Purpose: To ensure effectiveness and efficiency of the overall operations of an after-school program location. This position will be working specifically with children. Experience and Knowledge Required: Heart for children, parents, and communities Ability to communicate the Gospel through various means to children and adults Proven ability to lead teams Administrative experience Strong communication skills Superior interpersonal skills working with a variety of people Positive attitude and positive approach to problem solving, solution-oriented Good steward of time and resources Self-starter and can champion new initiatives Essential Functions and Responsibilities: Leader of after school programming in one location and assistant leader at a second location Provide oversight, leadership, and direction to the location's team through huddles before and after programming and communication throughout the week Plan programming (I.e., devotionals, activities, coordinate meals, etc.) Grow the influence of the Dream Center at the location and in the surrounding community Build relationships with parents and families at the location Develop relationships with local school or church partner Grow enrollment to the capacity of the location Engage children grades kindergarten through twelfth grade in the Dream Center Family Outreach experience Ensure team leaders and volunteers are creating a safe, clean, and age-appropriate environment for students at the location Check volunteer schedule regularly Recruit new volunteers and develop existing volunteers Lead and build teams to assist in executing all aspects of weekly programming Communicate consistently with volunteers to ensure alignment of policy and procedure Respond to emergencies/urgent issues as they arise Communicate with students and their parents when a disciplinary decision has been made Communicate in ways that create long-term and ongoing influence in the lives of students and families, especially as the school year ends Participate and lead at annual events (Thanksgiving, Christmas, Easter, and Talent Show) Update metrics every day of programming Perform any other tasks requested by Dream Center's central team Expectations: Must fully embrace the mission, vision, and values of Columbus Dream Center Conscious of the need for confidentiality and discernment in sensitive situations Responsible for stewarding the Dream Center's resources Participate in staff meetings and Family Outreach specific meetings Operate with a spirit of excellence Maintain personal spiritual development through Bible reading, prayer, and Christian community

Exciting Opportunity! The Student Success Coach is committed and dedicated to providing the highest levels of service to students; this includes both campus-based students and online students. This position serves as the primary point of contact for the assigned cohort of students throughout the student lifecycle. The Student Success Coach is responsible for promoting student success through personalized, proactive, and responsive support and advocacy, as well as providing prompt problem resolution. Position Responsibilities: Assist the Dean of Student Success with maintaining a written retention plan that meets the benchmarks and goals established in the annual budget. Collaborates with other departments and functional areas to deliver an optimal student experience from enrollment through graduation. Engages students through a variety of communication channels which may include synchronous video, inbound student calls, email/text/chat, and proactive outreach to students. Achieve attrition and persistence goals. Forge meaningful partnerships/relationships with various community agencies and external stakeholders to connect with and support students Maintain a comprehensive listing of off-campus referral services and points of contact. Assist students in obtaining information, contact, and resolution in the areas such as childcare, transportation, housing, financial investment, protective and legal aid services, and referral to community agencies. Proactively identify, monitor and created specific and directed intervention plans for at-risk students. Prepare for and participate in regular retention meetings. Meet individually and in small groups with students as needed. Coordinate and participate in orientation for new students. Coordinate and participate in graduation. Implement and coordinate campus student activities. Maintain a thorough knowledge of the school catalog and institution polices and best practices. Serve as proctor for entrance assessment. Other duties as required. Education: Bachelor's degree required Experience: Minimum of two years' experience working directly with students in a higher education environment. Experience working with online students in a higher education environment is preferred. Prior experience working with Canvas and/or CampusNexus preferred. Competencies: Project a professional image and provide outstanding customer services Keep commitments, meet deadlines, and achieve demanding results Ability to work independently as well as function as part of a team Organize and execute around multiple priorities Communicate effectively, both orally and in writing Cooperate and collaborate as a member of a team Use Microsoft Word, Excel, and PowerPoint to prepare and maintain records, correspondence, reports, and other data Ability to work a variety of hours including evenings and weekends Physical and Mental Requirements: Physical Requirements : This job requires normal physical mobility, including the ability to sit and stand for extended periods of time, reach with hands and arms, talk and hear. Normal hand-eye coordination; arm, hand and finger dexterity, including the ability to grasp and lift up to 40 pounds, is also required. Mental Requirements: This job requires the ability to read, recall, write and understand information. This job also requires the ability to work under moderate pressure and to manage multiple tasks concurrently. Environment: This job is normally performed in a clean, well-lighted, heated and cooled office area/classroom Note: The purpose of this is to document the major responsibilities and duties normally required of this position. This job description in no way states or implies that these are the only responsibilities or duties to be performed by incumbents. Associates are expected to follow all job related instructions and perform any other duties assigned by their supervisor(s). The Company is an equal opportunity employer and does not discriminate with regard to employment, promotion, pay or place of work because of race, religion, national origin, sex, sexual orientation, disability or age. Employment with the Company does not constitute a contract for any specific period of time and any associate is free to resign at any time, with or without a reason, just as the Company may end an associate's employment at any time, with or without a reason. The Company will, in compliance with the ADA, accommodate essential job functions whenever feasible.

Compensation Type: Hourly Compensation: $19.92 The Student Services Specialist supports new and continuing students, providing a seamless transition throughout the enrollment process. This role offers guidance to students on the Columbus Campus regarding financial aid, records, registration, student ID cards, Ohio residency for tuition purposes, and all online student services functions. The Specialist generally assists students in-person, but also serves students over the phone, via email, and through chat. This position communicates with other student services areas to facilitate the consistent delivery of information and services, referring students to other departments and resources as appropriate. ESSENTIAL JOB FUNCTIONS Student Support * Works closely with students throughout the admission and enrollment process. Counsels students regarding financial aid programs; regularly interacts with students and parents and follows up on missing or deficient information in person, by telephone, email, and chat. Gathers information from students to understand and evaluate individual circumstances; interprets relevant policies, procedures, and guidelines to determine best course of action. * Advises students on issues that will impact their placement, enrollment, and financial assistance including the potential effect of changes in their course load, withdrawal from their classes, and eligibility for a refund of tuition charges, as well as adherence to the Satisfactory Academic Progress standards policy and appeal process. * Provides computer navigation support to students utilizing self-service student portal and other electronic tools. Supports students in self-serve processing of course drop/adds, completing the admission application, signing up for College sponsored workshops and events, accessing enrollment verifications, making tuition payments, resetting passwords, completing FAFSA applications, master promissory notes, entrance counseling, etc. * Helps with workshops and explains College admission processes, enrollment steps, and ongoing student service requirements. Provides guidance to students on understanding their financial obligations and educating them on how to utilize federal, state, and third-party resources. Participates in the planning, coordination, and implementation of recruitment and advising activities designed to attract and enroll new students. Customer Service * Provides comprehensive customer service in a high volume and challenging, fast-paced environment, resolving most issues on the spot and referring students to the appropriate department for further assistance as necessary. * Interprets and responds to student inquiries in-person, via the telephone and electronically regarding admissions, financial aid, registration and general college policies and procedures. * Provides general support to students and guests, including assistance with registration, student record updates, residency verification, and financial aid processes. * Facilitates prerequisite authorizations and other permissions required for student enrollment. * Participates in and delivers engaging presentations. Creates Student ID cards and provides guidance on departmental and campus-wide procedures. * Attends college and community events to answer general questions about Student Central and the services provided by the department. Clerical * Scans and copies documents, distributes and processes mail, updates and orders admissions/registration publications/forms and various office supplies. * Maintains confidentiality of student records and other information. Culture of Respect * Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community. OTHER DUTIES & RESPONSIBILITIES: * Attends all required departmental meetings and trainings. * Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners. MINIMUM EDUCATION AND EXPERIENCE REQUIRED: * High School Diploma or GED. * Three (3) years of clerical experience in the area of the assigned specialized function.*An appropriate combination of education, training, coursework and experience may qualify a candidate. Full Time/Part Time: Full time Union (If Applicable): Scheduled Hours: 40 Additional Information In order to ensure your application is complete, you must complete the following: * Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication. * Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process. Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Weekly Work Hours 40 Compensation Range Staff Range N07 Salary Minimum $77,200.00 Annually FLSA United States of America (Exempt) Type Staff Position Summary Dallas College is seeking dynamic, student-centered leaders who are interested in serving community college students as a caring and dedicated Senior Student Success Coach, focusing on improving the student experience, eliminating barriers, and strengthening student persistence, completion, and success. These responsibilities may be performed in a specific school of within Dallas College. Successful candidates will serve as leaders focusing on blended responsibilities related to admissions, pathways, and success coaching. The Senior Student Success Coach is an advanced cross functional role that will support students with admissions, advising, registration, and other enrollment related functions through a case management approach. This position provides coaching and guidance on enrollment services related issues within established policies and procedures, acts as subject matter expert for staff and students in the daily processing of admissions, registration, and records processing. These responsibilities may be performed in a specific school of within Dallas College. The Senior Student Success Coach may also assist the Associate Dean and or Dean with leadership support. The responsibilities include concierge-styled case-management and support from the point of student enrollment to degree completion and career placement or transfer. The Senior Student Success Coach is an assigned, central point of continuous support for students throughout the student experience, guiding students to and through milestones leading towards completion and a career. Senior Student Success Coaches will be responsible for facilitating orientation, guiding students through initial discussions on application processes, career exploration, and course selections, leveraging technology to track student progress towards academic and career goals, and liaising between the student and a broad network of internal and external resources designed to provide wrap-around support and eliminate any barriers that could impact the students' success. They will serve as integral role in the advancement pathways, success coaching, and admissions to better serve students in a streamlined manner. Required Knowledge, Skills & Abilities Knowledge of the purpose of community colleges and the vision of Dallas College. Knowledge of Dallas College certificates, programs, and degrees. Demonstrate a thorough understanding of college and community resources that address holistic student needs including student basic needs, mental health and wellness, career and transfer preparation, and student development, leadership, and advocacy programming. Demonstrate general knowledge of baseline financial aid and FAFSA information. Knowledge of Dallas College, State and Federal policies and procedures impacting service to students (FERPA, TSI-A, Dallas College Board Policies, Title IX, etc.). Ability to leverage emerging technology to track and monitor student progress towards completion goals. Demonstrate experience preparing concise and clear written and verbal reports detailing case management activity and outcomes. Ability to assist students in identifying and navigating barriers that impact retention, persistence completion, and success. Demonstrate and be able to apply contemporary research which underpins high impact coaching, advising, and student success strategies. Demonstrate a depth of knowledge and experience in relation to academic advising, coaching, Guided Pathways, first-year experience, retention, and career services. Demonstrate strong commitment to shared accountability and high-quality customer service and care. Demonstrate experience effectively engaging and supporting students in a remote work environment. Be familiar with relevant national policies, practices and legislation that relates to retention, success coaching, and pathway development and support. Respond appropriately to issues in a dynamic rapidly changing educational/economic environment. Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student academic planning, tracking, and engagement with internal and external resources and supports. Demonstrate a commitment to continuous learning and professional development. Excellent time management, organization, problem-solving, and communication skills. Demonstrate strong listening, writing and verbal skills. Excellent interpersonal skills using collaboration, tact, patience, and courtesy. Key Responsibilities Serve as the central, ongoing case manager for an assigned caseload of Dallas College students. Interacts with prospective students and applicants to provide information and responds to questions regarding admissions procedures, registration guidance, and coaching services in a professional manner. Provide concierge-styled student case management, providing comprehensive support including advising, pathways within the specific school of, continuous progress monitoring, and connection to a broad network of internal and external wrap-around services. Reviews documents and determines compliance and eligibility within pre-determined guidelines. Deliver accurate, school-specific academic, career and transfer resources and pathway programming that promotes student pathway persistence, credential completion, transfer, and employment. Ensure the development and delivery of accurate, student facing, school-specific pathway, transfer, and career mapping. Serve as the liaison for faculty with wrap around support for student success. Develops and coordinates relationships with various offices on campus to better serve students. Provide training to other success coaches and faculty and facilitates workshops. Act as case manager to students, from enrollment to completion/graduation, to discuss academic planning utilizing and interpreting available data to provide direction related to registration and/or internal/external resources to assist with barriers to their educational/career goals and to promote student retention. Work collaboratively, as part of a cross-functional team of faculty, staff, and administrators, within the students chosen career pathway, to monitor student's progress and early alert programs. Provide highly engaged, high quality customer service. Provide professional academic advising, career exploration, relevant resource referrals, orientation, and registration assistance to new and continuing Dallas College students. Provide timely responses (within 1 business day) to students' inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.). Collaborate with a broad network of internal and external partners to connect students to additional supports that address student needs and support their success. Utilize technology (Colleague, Blackboard, Navigate, Greenlight, Salesforce, etc.) to streamline student communications, nudges, and progress monitoring. Assist unassigned students in selecting a pathway and program of study. Experience working with underserved and marginalized communities. Collaborate across the division to develop and implement high-impact engagement and support strategies that promote a sense of belonging and strengthened student outcomes. Track student milestones using technology and the Dallas College integrated Advising and Career Development syllabus. Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations. Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices. Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities. Follow up with each student in assigned caseload to identify and resolve any barriers to success. Provides high-impact engagement and continuous monitoring, tracking, and support from enrollment to completion, Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey towards a career. Serve traditional, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student populations in related programs of study. Completes required Dallas College Professional Development training hours per academic year. Performs other duties as assigned. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities. Minimum Qualifications Bachelor's degree or higher in K-12 education higher education, student development, community college leadership or related field as confirmed by official transcripts. Master's degree preferred. Minimum four (4) years of experience in academic advising, success coaching, first-year experience, or retention within student services or higher education. Ability to work extended hours beyond the regular 8:00 a.m. - 5:00 p.m. workday especially during heavy registration peak times including nights and weekends. Current and valid Texas driver's license required for travel between campuses. Bilingual or multilingual skills preferred. ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. *** The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs. #LI-MB1 Applications DeadlineJanuary 22, 2026

WHAT SHOULD I KNOW BEFORE I APPLY? Welcome! We're excited that you're interested in applying for a position at Lewis & Clark College. Before you get started, here are a few important things to keep in mind: Returning Applicants: If you've previously been hired for a position at Lewis & Clark College, we'd love to see you back! Please close this window and log into your Workday account using your LC credentials. You can easily apply through the Talent and Performance icon on your home page. New Applicants: If you're applying for the first time, we encourage you to prepare your resume and gather your I-9 documents in advance. This will help streamline your application and hiring process! For more information and resources, please visit our Student Employment Resources. WHO WOULD I REPORT TO?Inclusion and Multicultural Engagement (Joann Zhang (On Leave)) WHAT DEPARTMENT IS THIS IN?5420 Non Work Study, Inclusion and Multicultural EngagementWHEN DOES THIS POSITION BEGIN (AND END, IF APPLICABLE?2026-02-23 - ABOUT THE POSITION: IME is a campus resource and community space that supports students from all identities and backgrounds, with a special focus on those who identify as students of color, first-generation students, and/or students within the LGBTQ+ community. IME focuses on creating opportunities for belonging, leadership, advocacy, and celebrating diverse cultures on our Lewis & Clark campus and beyond. The Special Events & Program Coordinator position is responsible for leading the planning committees and events related to LGBTQ+ History Month, MLK Week, Black History Month, and Asian Diaspora Pacific Islander Heritage Month. In addition to Heritage and History months, this position will co-lead other events that pertain to historically underrepresented communities alongside the IME team. Applicants must be available to work on campus for the entire 2026-2027 school year. DUTIES AND RESPONSIBILITIES Lead planning committees for the LGBTQ+ History Month, Black History Month, and Asian Diaspora Pacific Islander Heritage Month. Plan and facilitate at least one heritage/history month program during the heritage/history month listed above. Support, plan, and facilitate community events (First-Generation Celebration, MLK Week, annual banquet, etc. ) Collaborate with Affinity clubs & unions (as needed) Support the daily operations of the IME suite (greeting guests, maintaining the suite, promoting events, etc.). Attend bi-weekly IME staff meetings, training, and 1:1s with the IME supervisor. Develop programs, workshops, and/or events that focus on creating belonging and community for historically marginalized students. Collaborate on projects and major IME events with the IME team, campus partners, and/or external agencies. Participate in outreach efforts, including but not limited to tabling, social media, etc. Serve as an ambassador for college initiatives on diversity and inclusion, including upholding all College policies. Other duties as assigned. REQUIRED QUALIFICATIONS: Good organizational, time management, and communication skills, both verbal and written. Proven experience in creative problem-solving and ongoing self-assessment. Ability to work effectively both independently and as part of a collaborative team. Foundational understanding of diversity, equity, inclusion, social justice, anti-oppression work, and/or ethnic or cultural studies. Demonstrated commitment to supporting and celebrating individuals and communities from historically underrepresented backgrounds. Applicants should have a GPA of 2.5 or higher or have shown significant improvement each semester for at least two semesters. If this is your first semester at L&C, please email a screenshot of your progress report to *****************. If you do not believe your GPA or progress report reflects your ability to be successful, please feel free to let us know. PREFERRED QUALIFICATIONS: Experience planning and coordinating events at Lewis & Clark, either through a department or a student organization. Ability to manage logistics and balance multiple projects simultaneously. Experience facilitating - or an interest in facilitating - dialogues, workshops, or conversations with small and large groups WORK STUDY PREFERENCE: Federal or L&C Work Study strongly preferred - if you have questions about your eligibility, please contact Financial Aid at ************ or ************** SCHEDULE: Work shifts available between 9:00 AM - 5:00 PM, Mondays - Fridays Student must be able to work 6 - 7 hours per week, Mondays - Fridays On occasion, students may be asked to work evenings and/or weekends depending on the College event schedule RATE OF PAY: Current OR minimum wage IMPORTANT NOTES: Hired staff will represent IME and may be asked to serve as an ambassador for the college. This individual will be expected to uphold all College policies. Student conduct records will be reviewed as part of the process. Please inform us if you have any concerns or matters you would like to discuss before we proceed. The presence of a conduct record will not necessarily affect your application. Hired staff should expect to work in the IME suite. Working from home may be approved on rare occasions and on a case-by-case basis. Some positions may require summer work (with flexible virtual hours) and will be communicated in the offer email. Regular office hours will begin during the first week of classes in the fall and will conclude by the last day of the spring semester unless approved by the supervisor. Hired staff are not expected to work over reading days and breaks unless approved by a supervisor. Hired staff are expected to participate in the fall and spring staff training, which is currently scheduled for Friday, August 28, 2025, and Monday, January 18, 2026 (or Saturday, January 23, 2026) *IME Student Staff will be paid hourly during regularly assigned duties. For special events (Great Expectation Mentorship (GEM) retreat, or events as specified ahead of time by the director), IME Student Staff will be paid a set amount for that day('s) work. APPLICATION STEPS & TIMELINE Apply by Wednesday, January 21st, by 8 am Interviews will take place between the end of January and early February. Our goal is to complete the hiring process by the end of February. Questions? E-mail Joann Zhang (she/her) at ***************** THE NATIONAL ASSOCIATION OF COLLEGES AND EMPLOYERS (NACE) COMPETENCIES: NACE competencies are the skills that employers are looking for in college graduates. By engaging in this role with IME, hired staff should expect to develop the following NACE competencies. Equity and Inclusion - Demonstrate the awareness, attitude, knowledge, and skills required to equitably engage and include people from different cultures and backgrounds.. Engage in anti-oppressive practices that actively challenge the systems, structures, and policies of racism and inequity. Communication - Clearly and effectively exchange information, ideas, facts, and perspectives with persons inside and outside of an organization. Critical Thinking - Identify and respond to needs based upon an understanding of situational context and logical analysis of relevant information. Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators. (************************************************* Reasonable Accommodation Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Eligibility to Work In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.

Return to Careers Division/Department Academic Affairs Reports to Director of Library Services Type Full-time Wilberforce University, the nation's first private HBCU, is a small liberal arts institution with an entrepreneurial focus and a proud legacy of academic excellence. The Rembert E. Stokes Library seeks a passionate and student-centered Student Success Librarian to support teaching, learning, and research across the campus community. This position combines leadership in information literacy instruction with the management of electronic resources, requiring a versatile professional who can effectively balance instructional responsibilities with technical expertise. The ideal candidate will collaborate with faculty, staff, and students to advance student achievement, foster information literacy, and ensure reliable access to digital resources. Essential Duties & Responsibilities Other duties as assigned Information Literacy & Instruction: * Design, develop, and deliver information literacy instruction sessions, workshops, and tutorials to support student academic success. * Collaborate with faculty to integrate information literacy and research skills into the curriculum across disciplines. * Create and maintain instructional resources, including online research guides, video tutorials, and handouts tailored to diverse learning needs. * Assess the impact of instruction through surveys, feedback, and learning outcomes, and use data to improve teaching effectiveness. * Assisting with cataloging. Student Success & Engagement: * Provide individualized research consultations and reference support to students, both in-person and online. * Partner with student support services (e.g., advising, writing center, tutoring) to develop initiatives that enhance retention and student achievement. * Design programs, workshops, or outreach activities that promote academic success, research confidence, and lifelong learning. * Support first-generation, at-risk, and underrepresented student populations with targeted instruction and outreach. Required Knowledge, Skills and Abilities Minimum Qualifications * Master of Library Science or Master of Library and Information Science. * One to two years of experience Required Documents to Submit with Online Application: * Resume * Unofficial Transcripts (Official transcripts from all institutions attended must be received prior to offer.) All applications and required documents must be submitted to ****************************** and *************************. A complete packet must be submitted for full consideration. Closing Date: Open until filled Wilberforce University is an equal opportunity employer and is committed to fostering an inclusive and diverse community. All candidates must be legally authorized to work in the United States at the time of hire. The University does not sponsor or take over sponsorship of employment visas for this position. Wilberforce University Founded in 1856, Wilberforce University is America's first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement. Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers' social, professional and cultural amenities and airports. Wilberforce University is an Equal Opportunity Employer How to Apply: To apply for the Student Success Librarian position, use the "Quick Apply/Submit Resume" button below to submit your information, cover letter and resume to the Wilberforce University Department of Administration and Human Resources.