Student services counselor job description

Senior Nursing Student, Service Resource, PRN, Nights
BSA Health System is an extensive hospital system providing clinical excellence to the Texas Panhandle and the tri-state area. BSA is acclaimed for its superior quality and customer service.

*Excellent opportunity for a senior level nursing student (Level 3, Level 4, Senior 1, Senior 2) to gain experience and a working knowledge of the overall hospital as part of the Resource team*




Responsibilities



The Patient Care Technician provides basic patient care under nursing supervision and observes the patients' progress to report to the licensed nursing staff (RN and LVN's). The PCT will assist with patient care and comfort, hygiene and ADL's (Activities of Daily Living) including bed baths and/or showers, restroom assistance, nutrition/eating, obtain vital signs, and collect specimens for lab test. The PCT provides linen changes and basic housekeeping as needed for the patient, mobility, transport, and ensures patient safety with prompt response to patient request and call lights.

Patient coverage assignments are 10 - 15 patients per PCT based on unit census with some 1:1 patient coverage assignments as needed. The PCT will assist with the management and flow of the unit by assisting with admits, discharges, transfer/transport patients, electronic patient documentation, answers telephones, collect and delivers specimens.


The Resource team staff of Patient Care Technicians will primarily float to the medical surgical units of the 3rd, 4th, 5th, 6th, 7th and 8th floors.



Qualifications



Licenses and Certifications:
Minimum 18-yrs of age
High School diploma or GED preferred
CPR certified from the American Heart Association or American Red Cross
Qualifications/Knowledge/Skills/Abilities:
Previous hospital based Patient Care Assistant/Tech., Medical Assistant, EMT-B and/or CNA preferred but not required
Texas CNA certificate; current or previously held in good standing
Nursing students all levels
Acute care setting of patient drains, tubes, and specimen collection
Acute care setting of infection control protocols
Able to pass the BSA Acute Care Technical Skills Competency to include but not limited to: Manual Blood Pressure,
I & O Calculation, Measure Height and Weight, Glucose Monitoring
Ability to recognize important patient observations and communicate it to the appropriate team member
Ability to manipulate, position, transfer and ambulate various size patients both full assist or partial assist
Basic addition and subtraction skills required
Computer skills necessary; minimum 25wpm accurate EMR EPIC documentation
Medical terminology a plus
Prioritize multiple requests
Ability to multi-task constantly and tolerate multiple interruptions
Clear and effective communication (written and verbal) with patients, families and other healthcare professionals
Outgoing; friendly and compassionate customer service skills needed; must be committed to patient and family satisfaction

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education and begin your career helping Grand Canyon University- Traditional Ground Campus students succeed! We are looking for a motivated Student Services Counselor to provide academic and finance counseling in this unique campus-based opportunity. Starting salary is $43,000 per year with a tenure and student count-based compensation plan that allows you to increase your earning potential.

Who you are:

You're a service-focused team player who is passionate about the power of education. You've demonstrated success in solving problems and providing comprehensive support to help people meet their individual goals.

You know it's not all about going above and beyond to provide the best service possible. While that does get you excited, what you really thrive on is using your exceptional communication and counseling skills to help Grand Canyon University campus students' stay focused towards attaining their college degree.

Now is the time to bring your talent to Grand Canyon Education, where you'll have the opportunity to play an integral role in supporting Grand Canyon University students on their journey towards walking across the stage in their cap and gown to receive their diploma. Here's a taste of how you'll make your mark as a Student Services Counselor with us.

As a Student Services Counselor, every counselor:

+ Has a servant's heart. You'll be involved in Grand Canyon University's campus community through building relationships with students and faculty and providing individualized counseling about academic progression requirements and payment options. Through a variety of mediums, you will use your passion for serving others to provide exceptional support students and their families. Whether in-person, over the phone, via email, text or Zoom, you will champion the GCE mission, celebrating programmatic milestones that are pivotal to Grand Canyon University student success and institutional growth.

+ Hustles. You'll be busy using your unique ability to multitask many priorities and will work as a team with admissions staff to monitor your assigned students' progress, all while maintaining a full schedule that includes strategizing ways to help students meet their academic progression requirements and financial obligations in order to stay on track to graduate.

+ Bleeds purple. You'll take pride in being the champion for your assigned students and will not only get to see their transformation from Grand Canyon University student to alumni, but you will get to be a part of it.

+ Is purposeful. This is a campus-based role with ambitious service targets! Working independently, you'll be using your out-of-the-box critical thinking skills to support Grand Canyon University campus students and families by identifying and resolving potential issues that could prevent them from attaining a college degree.

The role might be right for you if you have:

+ A bachelor's degree. No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.

+ Outstanding customer service, organization and time management skills. In this role, you'll be wearing many hats, so you'll need to show that not only have you honed your organization and time management skills, you also know how to provide exceptional service.

+ Clear communication skills. You can explain just about anything to anyone and you're comfortable communicating in person, in writing and on the phone. You'll also need to have well developed listening skills.

+ Self-motivation and drive to succeed. You volunteer for new challenges without waiting to be asked. You're going to take ownership of the time you spend with Grand Canyon University students and truly make a difference.

+ High emotional intelligence. In this role, you'll be coaching a diverse range of Grand Canyon University students, each with unique circumstances. You'll also have families, admissions staff and faculty relationships to develop and nurture. Ability to demonstrate empathy is key to success in this role.

+ Computer literacy. As part of a remote workforce, we rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required.

Bonus points if you have:

+ Relevant industry related professional experience.

+ Experience working with CRM tools.

What we'll offer in return:

+ A career where your work makes a difference.

+ A stable income with a good salary.

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Collaborative and supportive work environment. ...and more!

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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Arizona College of Nursing is a rapidly growing, nursing school that transforms people's lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor's in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to helps communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor's prepared nurses are needed.

Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values:

Passion: We love helping others succeed.

Excellence: We strive to be the best.

Adaptability: We learn, in part by trying new ideas.

Accountability: We own our results.

Integrity: We do the right thing.

What You Will Do:

Reporting to the Executive Director of Academic Operations, the College Counselor participates in the development, implementation, and evaluation of counseling and student development that result in educational, personal, and professional development of the nursing students and support the advancement of the college's vision, mission, and values. The College Counselor serves on a team of Student Central coaches, implementing an "intrusive advising program" that involves advising students at risk of failure for psycho-social reasons.

The Day-to-Day:

• Participates in the Intrusive Advising program, managing a caseload of students, making systematic contract with them, and referring students to appropriate community programs
• Assists in the planning, development and implementation of programs designed to encourage the success and retention of students
• Serves as the campus resource for identifying appropriate counseling services and programs for students with psycho-social challenges
• Participates in student orientation and registration
• Cooperates with other services, programs, and departments in identifying and working with at-risk students
• Develops workshops for at risk students aimed at addressing common psycho-social challenges that impede their success in the nursing program
• Serves as Title IX Coordinator

Additionally, The College Counselor will also be required to teach one (1) general education course per semester (16 weeks). As an instructor, the expectations will be, but are not limited to:

• Direct contact with students in instruction, training, and monitoring professional and academic development throughout their program
• Instructor provides a learning experience to students and evaluates their achievements
• Keep students engaged in a classroom environment while following an established curriculum / syllabus
• Create positive educational climate for students to learn in while establishing and communicating clear objectives for all learning activities
• Meet course and school-wide student performance goals
• Manage student behavior in the classroom by invoking approved disciplinary procedures
• Observe and evaluate student's performance and counsel those who do not adhere to guidelines
• Recognize and analyze outward signs of problems that students may have that inhibit their achievement and take appropriate action
• Identify and students who are "at risk" of leaving the course to Chair of program
• Grade tests and projects, maintain grade books, track attendance and perform other administrative duties as needed

This overview represents major duties, responsibilities, and authorities of the position, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

What We Need from You:

We have an amazing team, so we want to make sure our standards are upheld. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required.

• Master's degree in psychological/social counseling or related area from an accredited college/university
• Minimum of 2 years' experience in counseling, especially with non-traditional and minority students

What We Are Offering You:

• Competitive pay and opportunities for professional development
• Dynamic organizational culture within a supportive working environment
• Comprehensive medical, dental, and vision benefits
• Rest and relaxation with paid sick leave and holiday benefits
• Preparation for the future with a 401(k) and company match

Only online applications will be accepted. No phone calls, please.

Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.

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