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Student services counselor resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a student services counselor resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in student services counselor-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the student services counselor position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some student services counselor interviews.

Here are example skills to include in your “Area of Expertise” on a student services counselor resume:

  • Customer Service
  • Financial Aid
  • Student Services
  • Social Work
  • Rehabilitation
  • Mental Health
  • Student Accounts
  • Professional Development
  • Student Health
  • Office Equipment
  • Support Services
  • Crisis Intervention
  • Course Selection
  • Front Desk
  • GPA
  • FERPA
  • Schedule Appointments
  • Community Resources
  • Student Body
  • Scholarship
  • Academic Programs
  • Student Retention
  • Telephone Calls
  • Computer System
  • Administrative Tasks
  • Federal Regulations
  • PowerPoint
  • IEP
  • FAFSA
  • Student Issues

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the student services counselor position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write student services counselor experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from student services counselor resumes:

Work history example #1

Student Services Counselor

Ashford University

  • Provided direct support to Admissions Department, including online accessibility, for a private, for-profit university.
  • Worked with management to implement better department communication tools for more effective outreach.
  • Resolved accounts receivable balances through successful communication with students.
  • Developed and adhered to effective call strategies which included communication with effective voice messages.
  • Confirmed student ability to succeed in college environment, and maintained ongoing communications with students throughout enrollment.

Work history example #2

Student Services Counselor

Boston University

  • Maintained weekly telephone communication with each student.
  • Established proficiency with EFS accounting system to reconcile documents, PeopleSoft, FileMaker Pro database, and electronic scheduler.
  • Attended weekly Student Government meetings facilitating communication between both faculty and student involvement and awareness.
  • Collected 50000 tweets using Twitter-Python library.
  • Coordinated Study Table three days a week to boost team GPA.

Work history example #3

Student Services Counselor

Adelphi University

  • Scheduled and coordinated meetings between students and Financial Aid Counselors.
  • Provided customer service through troubleshooting and resolving issues.
  • Collaborated with fellow counselors to create and implement lessons and activities.
  • Educated Enrollment Counselors on financial clearance to promote cohesive internal processes and provide exceptional customer service.
  • Launched marketing campaigns throughout campus and online.

Work history example #4

Student Services Counselor

The University of Tampa

  • Worked with management to implement better department communication tools for more effective outreach.
  • Conducted weekly EAP new employee orientations in conjunction with Human Resources to educate new staff on EAP services.
  • Provided informative counseling and educational opportunities to prospective students interested in online education and career advancement.
  • Collaborated with fellow counselors to create and implement lessons and activities.
  • Launched marketing campaigns throughout campus and online.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Here is the best way to format your education section:

  • Display your highest degree first.
  • If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
  • If you have a bachelor's or master's degree, do not list your high school education.
  • If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from student services counselor resumes:

Master's Degree in business

Northeastern University, Boston, MA

2016 - 2017

Master's Degree in business

Monroe College, Bronxville, NY

2015 - 2016

Highlight your student services counselor certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your student services counselor resume:

  1. Certified Professional - Human Resource (IPMA-CP)
  2. Pastoral Counseling Certification
  3. Certified Professional Counselor

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