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Become A Student Services Director

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Working As A Student Services Director

  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Making Decisions and Solving Problems
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Deal with People

  • Mostly Sitting

  • Make Decisions

  • $85,000

    Average Salary

What Does A Student Services Director Do

Postsecondary education administrators oversee student services, academics, and faculty research at colleges and universities. Their job duties vary depending on the area of the college they manage, such as admissions, the office of the registrar, or student affairs.

Duties

Postsecondary education administrators who work in admissions decide if potential students should be admitted to the school. They typically do the following:

  • Determine how many students to admit to the school
  • Meet with prospective students and encourage them to apply
  • Review applications to determine if each potential student should be admitted
  • Analyze data about applicants and admitted students
  • Prepare promotional materials about the school

Many admissions counselors are assigned a region of the country and travel to that region to speak to high school counselors and students.

Admissions officers often work with the financial aid department, which helps students determine if they are able to afford tuition and creates packages of federal and institutional financial aid, if necessary.

Postsecondary education administrators who work in the registrar’s office, sometimes called registrars, maintain student and course records. They typically do the following:

  • Schedule and register students for classes
  • Schedule space and times for classes
  • Ensure that students meet graduation requirements
  • Plan commencement ceremonies
  • Prepare transcripts and diplomas for students
  • Produce data about students and classes
  • Maintain the academic records of the institution

Registrars have different duties throughout the school year. Before students register for classes, registrars must prepare schedules and course offerings. During registration and for the beginning of the semester, they help students sign up for, drop, and add courses. Toward the end of the semester, they plan graduation and ensure that students meet the requirements to graduate. Registrars need computer skills to create and maintain databases.

Postsecondary education administrators who work in student affairs are responsible for a variety of cocurricular school functions, such as student athletics and activities. They typically do the following:

  • Advise students on topics such as housing issues, personal problems, or academics
  • Communicate with parents or guardians
  • Create, support, and assess nonacademic programs for students
  • Schedule programs and services, such as athletic events or recreational activities

Postsecondary education administrators in student affairs can specialize in student activities, housing and residential life, or multicultural affairs. In student activities, they plan events and advise student clubs and organizations. In housing and residential life, they assign students rooms and roommates, ensure that residential facilities are well maintained, and train student workers, such as residential advisers. Education administrators who specialize in multicultural affairs plan events to celebrate different cultures and diverse backgrounds. Sometimes, they manage multicultural centers on campus.

Postsecondary education administrators can be provosts or academic deans. Provosts, also called chief academic officers, help college presidents develop academic policies, participate in making faculty appointments and tenure decisions, and manage budgets. Academic deans direct and coordinate the activities of the individual colleges or schools. For example, in a large university, a dean may oversee the law school.

Education administrators’ duties depend on the size of their college or university. Small schools often have smaller staffs who take on many different responsibilities, but larger schools may have different offices for each of these functions. For example, at a small college, the Office of Student Life may oversee student athletics and other activities, whereas a large university may have an Athletics Department.

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How To Become A Student Services Director

Although a bachelor’s degree may be acceptable for some entry-level positions, a master’s or higher degree is often required. Employers often want candidates who have experience working in the field, particularly for occupations such as registrars and academic deans. 

Education

Educational requirements vary for different positions. A bachelor’s degree may be sufficient, but a master’s degree or Ph.D. is generally required. Degrees can be in a variety of disciplines, such as social work, accounting, or marketing.

Provosts and deans often must have a Ph.D. Some provosts and deans begin their career as professors and later move into administration. These administrators have doctorates in the field in which they taught. Other provosts and deans have a Ph.D. in higher education or a related field.

Work Experience in a Related Occupation

Employers typically prefer to hire candidates who have several years of experience in a college administrative setting. Some postsecondary education administrators work in the registrar’s office or as a resident assistant while in college to gain the necessary experience. For other positions, such as those in admissions and student affairs, experience may or may not be necessary.

Important Qualities

Computer skills. Postsecondary education administrators often need to be adept at working with computers so they can create and maintain databases and use computer programs to manage student and school records.

Interpersonal skills. Postsecondary education administrators need to build good relationships with colleagues, students, and parents. Those in admissions and student affairs need to be outgoing so they can encourage prospective students to apply to the school and existing students to participate in cocurricular activities.

Organizational skills. Administrators need to be organized so they can manage records, prioritize tasks, and coordinate the activities with their staff.

Problem-solving skills. Administrators often need to respond to difficult situations, develop creative solutions to problems, and react calmly when problems arise.

Advancement

Education administrators with advanced degrees can be promoted to higher level positions within their department or the college. Some become college presidents, an occupation which is discussed in the profile on top executives.

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Average Yearly Salary
$85,000
View Detailed Salary Report
$41,000
Min 10%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$85,000
Median 50%
$178,000
Max 90%
Best Paying Company
Harvard University
Highest Paying City
Colorado Springs, CO
Highest Paying State
North Dakota
Avg Experience Level
3.1 years
How much does a Student Services Director make at top companies?
The national average salary for a Student Services Director in the United States is $85,635 per year or $41 per hour. Those in the bottom 10 percent make under $41,000 a year, and the top 10 percent make over $178,000.

Real Student Services Director Salaries

Job Title Company Location Start Date Salary
Director of Student Services Gilroy Unified School District Gilroy, CA Mar 19, 2012 $118,925
Director of Student Opportunities The Urban Assembly New York, NY Sep 21, 2015 $108,150
Director of Student Services Udacity, Inc. Mountain View, CA Sep 20, 2014 $105,000 -
$110,000
Director of Student Opportunities The Urban Assembly New York, NY Sep 25, 2013 $105,000
Director of Student Services Ross University School of Medicine Miramar, FL Dec 22, 2015 $94,000 -
$120,000
Director of Student Service Center Devry Medical International, Inc. Miramar, FL Dec 22, 2012 $91,458 -
$95,000
Director of Student Service Center Ross Health Sciences Inc. North Brunswick, NJ Oct 22, 2009 $80,000
Director of Student Services Carlos Rosario International Public Charter School Washington, DC Sep 23, 2015 $66,742
Director of Student Services Potomac Conference of Seventh-Day Adventists Takoma Park, MD Sep 01, 2011 $60,191
Director of Student Services Potomac Conference of Seventh-Day Adventists Takoma Park, MD Sep 06, 2011 $60,191
Director of Student Services Lincoln University Oakland, CA Mar 01, 2012 $58,206
Director for Chinese Recruitment & Student Services Belhaven University Jackson, MS Jan 04, 2016 $56,784
Director of Student Services Radians College Washington, DC Jun 06, 2011 $53,573
Director of Jewish Student Life Services Hillel Foundation for Jewish Life Amherst, NY Jan 07, 2016 $45,000

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Top Skills for A Student Services Director

  1. Student Learning
  2. Student Services Department
  3. Financial Aid
You can check out examples of real life uses of top skills on resumes here:
  • Collaborate with Vice President of Student Learning to develop and implement goals and professional development related to Student Services mission.
  • Developed full service Student Services Department for adult education and career training center.
  • Analyze student's application and determines eligibility for financial aid.
  • Developed institutional policies and procedures to ensure compliance with all federal and state regulations in post-secondary education.
  • Established and maintained collaborative and cooperative relationships with staff and faculty in all departments to provide appropriate support for online students.

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Top 10 Best States for Student Services Directors

  1. New Jersey
  2. North Dakota
  3. Wyoming
  4. California
  5. Rhode Island
  6. Nevada
  7. Alaska
  8. New York
  9. Maryland
  10. Pennsylvania
  • (184 jobs)
  • (34 jobs)
  • (18 jobs)
  • (924 jobs)
  • (25 jobs)
  • (61 jobs)
  • (57 jobs)
  • (375 jobs)
  • (108 jobs)
  • (228 jobs)

Student Services Director Demographics

Gender

Female

55.4%

Male

33.0%

Unknown

11.6%
Ethnicity

White

63.0%

Hispanic or Latino

15.3%

Black or African American

10.8%

Asian

6.9%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

59.3%

Mandarin

7.4%

French

6.2%

German

3.7%

Urdu

3.7%

Portuguese

2.5%

Chinese

2.5%

Japanese

2.5%

Korean

2.5%

Czech

2.5%

Norwegian

1.2%

Somali

1.2%

Greek

1.2%

Slovak

1.2%

Tagalog

1.2%

Arabic

1.2%
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Student Services Director Education

Schools

University of Phoenix

18.5%

Capella University

9.9%

Liberty University

5.9%

Ohio State University

5.4%

University of South Florida

4.5%

Walden University

4.5%

Florida State University

4.5%

National University

4.1%

Michigan State University

4.1%

Arizona State University

4.1%

Webster University

4.1%

Nova Southeastern University

4.1%

San Diego State University

3.6%

Strayer University

3.6%

Northeastern University

3.6%

Brigham Young University

3.2%

Troy University

3.2%

University of Florida

3.2%

University of Texas at Austin

3.2%

Northern Arizona University

3.2%
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Majors

Business

21.6%

Educational Leadership

12.3%

Education

10.2%

Psychology

6.5%

School Counseling

4.8%

Communication

4.7%

Counseling Psychology

3.9%

Elementary Education

3.7%

Human Resources Management

3.7%

Management

3.5%

Political Science

3.3%

English

3.2%

Special Education

3.1%

Theology

3.0%

Marketing

2.5%

Criminal Justice

2.3%

Law

2.2%

Health Care Administration

1.9%

Social Work

1.8%

Accounting

1.8%
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Degrees

Masters

40.7%

Bachelors

31.1%

Other

13.0%

Doctorate

7.8%

Associate

3.2%

Certificate

2.9%

Diploma

0.7%

License

0.4%
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