Student services representative entry level jobs - 170 jobs
Customer Service Representative
Spartan Warehouse and Distribution Company Incorpo 4.0
Columbus, OH
Are you an organized, detail-oriented professional looking to elevate your career in logistics? Spartan Logistics is seeking a Customer ServiceRepresentative to join our dynamic team in Columbus, OH and play a vital role in ensuring seamless shipping and receiving operations. Monday through Friday, 8AM-4:30PM. If youre passionate about providing exceptional customer support and contributing to an efficient and organized work environment, this is your opportunity to shine!
Why Choose Spartan Logistics?
At Spartan Logistics, we dont just operate warehouses and fleetswe build careers. As a family-owned, third-party logistics (3PL) leader with locations in Ohio, Indiana, Kentucky, Tennessee, South Carolina, Georgia, Missouri, Arkansas, and Texas, we pride ourselves on:
Industry Expertise: Managing over 4 million square feet of warehouse space with 37 years of logistics experience.
Innovation and Growth: A forward-thinking company offering training and advancement opportunities.
Values-Driven Culture: Guided by our core values of Safety, Teamwork, Integrity, Respect, and Service.
When you join Spartan, you become part of a team that values your contributions, supports your growth, and celebrates your achievements.
Requirements:
Your Role as a Customer ServiceRepresentative
As a Customer ServiceRepresentative at Spartan Logistics, youll help ensure smooth and efficient operations by:
Managing shipping and receiving processes with precision and attention to detail.
Organizing and maintaining a well-structured office environment.
Conducting physical inventories on a weekly and quarterly basis.
Processing billing accurately and on schedule.
Providing training and direction to employees when needed.
Supporting internal projects and assisting with additional duties as assigned.
This role is ideal for energetic and detail-oriented professionals who thrive on organization, teamwork, and delivering excellent customer service.
What Makes You a Great Fit?
Were looking for a motivated professional who thrives in a fast-paced setting. Heres what youll need to succeed:
Qualifications:
High School Diploma or GED required.
Proven customer support experience preferred.
Strong communication and organizational skills.
Attention to detail and ability to multitask effectively.
Proficiency in data entry and excellent computer skills.
Physical Requirements:
Frequent standing and walking in an office environment.
Ability to sit for long periods.
All candidates must successfully complete a drug screening and background check as a condition of employment.
What's in It for You?
At Spartan Logistics, we take care of our team members with a competitive compensation package and benefits designed to support your well-being and career growth:
Competitive weekly pay: Starting at $17.50/hour, based on experience.
Comprehensive medical, dental, and vision insurance.
Short-term and long-term disability coverage.
Company-paid life insurance.
401(k) with a 4% company match.
Paid time off and holidays.
Boot reimbursement program.
Referral bonus program.
Employee assistance and chaplain program.
Family-owned culture with opportunities for growth and development.
Your Next Step
Apply today to become part of a team thats driving logistics innovation and delivering results with integrity and excellence.
Spartan Logistics is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Compensation details: 17.5-17.5 Hourly Wage
PI0d4c572b1156-31181-39495162
$17.5 hourly 8d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative (Full-Time)
Dayton Freight 4.6
Gahanna, OH
Customer ServiceRepresentatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
Paid holidays (8); paid vacation and personal days
Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$33k-39k yearly est. Auto-Apply 60d+ ago
Customer Growth Representative
Virtualite Business Process Outsourcing Services
Columbus, OH
Job DescriptionAbout Virtualite Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level.
We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development.
In This Role:
• Manage a portfolio of active client accounts
• Identify upsell, cross-sell, and expansion opportunities
• Conduct consultative conversations to uncover evolving client needs
• Present additional service solutions that align with client goals
• Maintain accurate account notes, pipeline updates, and forecasts in CRM tools
• Collaborate with onboarding and operations teams to support seamless service delivery
We are looking for:
• Experience in account management or customer growth is a plus but not required
• Strong relationship-building and consultative selling skills
• Comfortable managing multiple accounts and ongoing conversations
• Goal-oriented, organized, and detail-focused
• Strong verbal and written communication skills
What we offer:
• Competitive base compensation with performance-based incentives
• Benefits including medical, dental, vision, 401k, and paid time off
• Career growth opportunities within a scaling organization
• Ongoing training and leadership support
• Collaborative team culture focused on client success
Powered by JazzHR
AbxPG9b0x8
$32k-49k yearly est. 5d ago
Customer Sales Representative
Everstead Financial
Columbus, OH
Unlock your potential from anywhere. We're building a passionate team dedicated to client success and flexible remote work. We are seeking a results-oriented and customer-centric Customer Sales Representative to join our expanding work-from-home team. If you're eager to build a rewarding career by providing vital financial solutions and appreciate a flexible, independent environment, this remote position offers an exceptional path to success.
Your Day-to-Day as a Remote Customer Sales Representative:
You will be instrumental in guiding clients toward informed financial decisions. This includes:
Virtual Client Engagement: Establishing and nurturing connections with pre-qualified individuals and families.
Personalized Needs Assessment: Gaining a deep understanding of clients' financial situations and aspirations.
Strategic Solution Presentation: Delivering clear and compelling presentations of tailored financial strategies (Life Insurance, IUL, Annuities) via virtual platforms.
End-to-End Client Guidance: Ensuring a smooth and seamless experience from initial contact through plan implementation.
CRM Proficiency: Efficiently managing client interactions and data within our CRM system.
Why Join Our Team?
Unlimited Earning Potential: Your effort directly impacts your income with an uncapped commission structure.
Flexible Remote Work: Design a schedule that truly supports your work-life balance from your home office.
Pre-Qualified Leads Provided: Dedicate your time to building relationships, not cold calling.
Comprehensive Support: Benefit from extensive training, cutting-edge tools, and invaluable mentorship.
Strong Community: Become part of a collaborative and supportive network of peers.
Benefits Access: Opportunities for life insurance and healthcare benefits to support your well-being.
We're Looking For Individuals Who Are:
Exceptional Virtual Communicators: Capable of establishing rapport and clearly articulating complex information remotely.
Highly Self-Motivated & Disciplined: Thrive in an independent, home-based work environment.
Proactive Problem-Solvers: Results-driven and dedicated to finding the best solutions for clients.
Dedicated Client Advocates: Passionate about positively impacting clients' financial futures.
Important Notice: This is an independent contractor (1099) role. All compensation is commission-based.
Ready to shape your professional destiny in a dynamic remote sales landscape? Explore this exciting opportunity and apply now!
$29k-40k yearly est. Auto-Apply 2d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Columbus, OH
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Columbus area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
$29k-40k yearly est. 60d+ ago
Account Service Representative
R2 Logistics 4.0
Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account ServiceRepresentative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account ServiceRepresentative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
$28k-34k yearly est. 4d ago
Call Center Representative
Beloform Craft
Columbus, OH
DescriptionJob Description: We are looking for a friendly and dedicated Call Center Representative to join our customer service team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services.
Key Responsibilities
Responsibilities:
Answer incoming calls and respond to customer inquiries in a professional manner.
Provide information about products, services, and order statuses.
Resolve customer complaints and issues efficiently and courteously.
Maintain accurate records of customer interactions and transactions.
Follow up on customer inquiries to ensure satisfaction.
Collaborate with other departments to address customer needs and improve service.
Meet or exceed performance targets and metrics.
Skills, Knowledge and Expertise
Skills Required:
Excellent verbal communication and active listening skills.
Strong problem-solving abilities and attention to detail.
Ability to work effectively in a fast-paced environment.
Proficiency in using call center software and CRM systems.
Positive attitude and a passion for providing outstanding customer service.
Prior experience in a call center or customer service role is a plus.
Benefits
Benefits:
Competitive salary ranging from $35,000 to $42,000.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for professional growth and development.
Supportive and friendly work environment.
If you are enthusiastic about helping customers and want to be part of a dynamic team, apply today to join BeloForm Craft as our Call Center Representative!
$35k-42k yearly 3d ago
Customer Service Representative
Fastsigns 4.1
Columbus, OH
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer ServiceRepresentative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
$27k-33k yearly est. Auto-Apply 60d+ ago
Provider Panel Representative
Heart of Ohio Family Hea Lth Centers 3.0
Columbus, OH
Summary: The Provider Panel Representative will act as administrator for all providers in handling scheduling templates, assuring that all patients are current and up to date in the provider-patient panel. Reports to: Operations Supervisor
Supervises: N/A
Dress Requirement: Business casual
Work Schedule:
Monday through Friday during standard business hours
Times are subject to change due to business necessity
Non-Exempt
Job Duties, these are considered essential to the successful performance of this position:
Create all Resources/ Providers in the Practice Management System.
Create all Resources/Providers in Practice Manager system.
Conduct schedule blocking and changes.
Maintain provider patient panel.
Create and Maintain the location changes in the Practice Management System.
Other duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Associates Degree preferred, experience may be considered.
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Ability to work with minimal supervision and exercise sound independent judgment
Knowledge of MS office applications
Facility Environment:
Heart of Ohio Family Health Centers operates in multiple sites in Central Ohio. The facilities have a medical office environment with front-desk reception area, separate patient examination rooms, pharmacy stock room, business offices, hallways and private toilet facilities. Both facilities are on the main ground floor and ADA compliant.
This position's primary work area is in an office setting shared by other co-workers with similar tasks and functions.
This work area is:
kept at a normal working temperature
sanitized daily
maintains standard office environment furniture with adjustable chairs
maintains standard office equipment; ie, computer, copier, fax machine, etc. at a normal working height
Physical Demands and Requirements: these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
$30k-36k yearly est. Auto-Apply 60d+ ago
Body Shop Customer Service Representative
Tansky Sawmill Toyota 4.2
Columbus, OH
Job Description
Ready to start a new career in the automotive industry? We're ready to invest in you! This is a great opportunity with hands-on training and dedication from our leadership team. Family-owned and operated since 1968, Tansky Sawmill Toyota has gained a prominent reputation for unmatched community involvement and the honest approach we take with our customers. We strive to offer our customers a valuable experience during each visit with us!
If you have experience in retail sales, call center or any customer service role -- we want to talk to you!
Responsibilities include but aren't limited to:
Triage appointments and incoming customers
Answer phones and direct inquiries to the proper department and follow up in a timely manner
Calculate the customer's bill using the dealership's computer system
Make changes accurately and issue receipts to customers
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
File Service Repair Orders
Requirements:
Excellent communication skills
Basic accounting skills
Detail-oriented
Experience with Microsoft Office suite
Automotive experience a plus
Ability to communicate customers' interests, needs, and requests to management and sales personnel
Professional personal appearance
We Offer:
Medical + Dental insurance
401k match program
Paid training
Paid time off
$27k-31k yearly est. 21d ago
Client Representative / Customer Service Representative
Tectammina
Columbus, OH
Responsible for management of all vehicles in Columbus, OH • Conduct multi-point inspection on rental returns and identify mechanical and physical concerns • Conduct routine vehicle inventory including new purchases, rental returns and vehicles in service or repair
• Manage routine maintenance of vehicles
• Ensure vehicles are properly badged, cleaned and prepped for future rentals
• Maintain positive relationships with external body & service shops
• Transport vehicles to and from service & repair facilities
• Work with body shops for damage estimates and timely repairs
• Assist transportation department in transporting inbound and outbound vehicles
• Face to face customer interaction
• Provide exceptional customer service
• Review processes and make recommendations as needed
• Other projects as designated by management
The position would report to the NE Regional Account Executive, Columbus, Ohio.
Base plus bonus potential.
Qualifications
please share your profile to *****************************
Additional Information
Job Status: Permanent / Full time postion
Eligibility: EAD GC/ GC/ US Citizen
Share the Profiles to **********************
Contact: ************
Keep the subject line with Job Title and Location
$27k-35k yearly est. Easy Apply 2d ago
FirstAlt Trip Services Rep l
First Student 4.7
Columbus, OH
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
Major Responsibilities
Act as the main point of contact for clients in regard to routing, student information, school schedules, etc.
Work with Field Operations to ensure driver compliance is completed and up to date per school district and state standards.
Manage the day to day scheduled trips, ensuring trips have been started, are running on time, completed and troubleshoot trips that need immediate attention.
Effectively communicate via telephone, email, text message, and chat applications with a school districts, transportation partners and team members.
This position requires a high level of customer service communication and care
Handle escalated situations with a sense of urgency, calmness, and professionalism
When applicable, Agents assigned to bilingual speaking roles will be required to meet all expectations in their designated language as outlined in this document
Manage the day to day scheduled trips, ensuring trips have been started, are running on time, completed and troubleshoot trips that need immediate attention.
Receive incoming Clients calls with a high level of professionalism and care
Problem-solve transportation concerns from parents, clients, and Transportation Partners
Effectively communicate via telephone, email, text message, and chat applications with a wide variety of customers, clients and employees
Successfully navigate multiple computer systems and applications simultaneously
When applicable, Agents assigned to bilingual speaking roles will be required to meet all expectations in their designated language as outlined in this document
Ability to cross-train and assist in other departments or projects at your manager's request. This would typically be done between call volume peaks
Handle escalated situations with a sense of urgency, calmness, and professionalism
Detail and solution orientated while being part of a team environment
Duties and responsibilities are not limited to above descriptions and can be modified or changed at the discretion of Management.
Minimum Education or Certifications Required
Minimum Experience or Skills Required
Physical Requirements and Working Conditions
Disclaimer
Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20**********47/Fair-Chance-Hiring-law-poster.pdf.
$28k-34k yearly est. 3d ago
GUEST SERVICES REPRESENTATIVE
KOA 4.2
Sunbury, OH
REPORTS TO Guest Services Lead, Guest Experience Supervisor and/or Assistant General Manager The Guest ServiceRepresentative (GSR) is responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. They will accommodate campground guests by registering, issuing keys, keeping proper record of occupied sites, making and confirming reservations and collecting payments. The GSR will help maintain a clean, well-stocked and organized store.
SPECIFIC DUTIES
Greet and welcome all guests approaching the front desk in accordance with KOA standards.
Resolve guest concerns and complaints in a thoughtful manner while maintaining campground standards.
Prepare reports as required, relating to shift check-list, and down-time reports.
Answer inquiries from guests regarding campground amenities and local attractions.
Fully comprehend and be able to operate all relevant aspects of the campground property management system.
Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
Be familiar with all in-house groups.
Establish and maintain good communications and teamwork with fellow associates and other departments within the campground and utilize proper two-way radio etiquette at all times.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Adhere to policies regarding handling of cash drawer while following specific KOA cash and credit card handling procedures.
Notify management of any pertinent information related to daily shift activities.
Maintain high standards of professionalism, customer service, quality and cleanliness.
Maintain store displays and inventory control as directed, and communicate ideas and guest feedback.
Increase revenues through up-selling strategies and profitability of ancillary income.
Maintain health standards and ensure guests and team members are in a safe and secure environment.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Note that this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
EXPECTED RESULTS
Demonstrates positive attitude with guests, management, team members and vendors.
Consistent maintaining of arrivals, departures and campground census reports.
Attention to detail when handling reservations and/or registering guests.
Promotion of ancillary revenue streams.
Meet Quality Assurance standards.
JOB QUALIFICATIONS
Hear and speak the English language fluently
Strong decision-making ability
Excellent communication, collaboration, and delegation skills with ability to manage confrontation
Strong working knowledge of operational procedures
Comfortable in a fast-paced and high-pressure environment.
Motivated, goal oriented and results driven
Ability to maintain confidentiality
Able to work nights, weekends, and holidays
PHYSICAL REQUIREMENTS
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
$26k-31k yearly est. 46d ago
Customer Service Representative // Dublin OH 43017
Mindlance 4.6
Dublin, OH
Business Customer ServiceRepresentative I Division Healthcare Contract 3 Months Work Schedule M-F 8:00AM - 8:00PM EST (Flexible for any 8hrs; shift) Qualifications Essential Functions · Performs outbound calls to members and doctors' offices to notify outcome of prior authorization, case details, and coverage dates
·
Documents a call logs in the computer system (using multiple systems), and monitors outbound reporting to ensure timeliness of call completion
·
Monitors requests via e-mail for outbound call notifications
·
Requires proficiency in typing, communication, and customer service
·
Additional duties as assigned
If you are available and interested then please reply me with your
“
Chronological Resume”
and call me on
**************
.
Additional Information
Thanks & Regards,
Ranadheer Murari
|
Team Recruitment
|
Mindlance, Inc.
|
W
:
************
*************************
$29k-36k yearly est. Easy Apply 2d ago
Service BDC Representative - The Wyler Collection, Dublin, Ohio
Jeff Wyler Automotive Family 4.5
Dublin, OH
Build Your Career Where Excellence Is the Standard We are inviting applications for Service BDC Representaive!! The Wyler Collection | Dublin, Ohio
Job Summary: As a Service BDC Representative, you will be the first point of contact for our customers seeking automotive maintenance and repair services. You will handle incoming service phone calls, listen attentively to customer inquiries, and provide prompt and accurate responses to ensure an exceptional customer experience. Additionally, you will be responsible for efficiently scheduling appointments for the automotive service department, ensuring optimal utilization of available service hours while maintaining customer satisfaction.
Key Responsibilities:
Customer Interaction: Manage inbound service phone calls in a courteous, professional, and friendly manner, demonstrating excellent communication skills to address customer inquiries, concerns, and service requests effectively.
Appointment Scheduling: Efficiently and accurately schedule service appointments for customers, ensuring proper allocation of service department resources and adherence to established service timelines.
Customer Database Management: Utilize our customer relationship management (CRM) system to record and update customer information, service history, and appointment details for smooth workflow management.
Service Recommendations: Collaborate with service advisors and technicians to relay relevant information to customers regarding recommended maintenance or repairs based on manufacturer guidelines or identified issues.
Upselling Opportunities: Identify potential upselling opportunities and communicate them tactfully to customers, highlighting additional services that may enhance their vehicle's performance and safety.
Follow-Up and Feedback: Initiate post-service follow-up calls to customers to ensure their satisfaction and gather feedback to enhance our service quality continuously.
Team Collaboration: Work closely with the service advisors, technicians, and other team members to coordinate schedules, address operational challenges, and maintain seamless service operations.
Documentation: Maintain accurate records of customer interactions, appointment details, and any relevant notes in the CRM system for future reference and reporting.
Continuous Improvement: Stay updated on automotive industry trends, product knowledge, and service offerings to provide customers with up-to-date information and exceptional service.
What we offer:
Best Pay in the market
Career growth opportunities
What you will do:
Answer customer calls, emails, and texts in a timely manner.
Schedule appointments.
Assist customers with their automotive questions/ needs.
Data mining to increase appointments.
Building relationships for long term customer retention.
Maintain the dealership reputation by professionalism and having knowledgeable communication skills with customers.
Maintaining interdepartmental relationships to more efficiently meet customer needs.
Qualifications
Proven experience in customer service, preferably in an automotive service setting.
Excellent verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
Strong organizational and time management skills to handle multiple calls and appointments efficiently.
Proficiency in using customer relationship management (CRM) software and scheduling tools.
Knowledge of automotive maintenance and repair services is advantageous.
Ability to remain calm and composed under pressure while delivering exceptional customer service.
A positive attitude, strong work ethic, and a passion for providing excellent customer experiences.
$29k-37k yearly est. 2d ago
Experienced BDC/Call Center Rep
Bob Caldwell Automotive 3.8
Columbus, OH
EXPERIENCED BDC/Call Center Reps
Great pay! Commissions based on appointments & sold vehicles! Paid weekly, commissions paid monthly.
Responsibilities
Reach out to customers by completing phone calls, emails, and text messages (100+/day) as assigned by the CRM system and/or management
Work closely with service management to communicate customer expectations and ensure a fantastic customer experience
Present in a professional and well-spoken manner at all times
Generate service appointments by working with prospective customers who have requested assistance or information via internet, email, chat or phone call inquiries
Generate appointments by selling the value of our store, our high level of service and track record of integrity and customer care
Log all activities and take extensive detailed notes
Meet and exceed goals each month and quarter
Stay informed about new products, features, accessories etc. and their benefits to customers
Refer customers who have additional questions to the service advisor or other
appropriate individual.
Attend service trainings as well as service meetings as assigned
Qualifications
Strong verbal and written communications skills
Interest and ability to make a high-volume of outbound calls
Tech-savvy and experience with a CRM or the ability to quickly learn new software
Time management, prioritization and multitasking skills with the ability to manage a high workload
Team player attitude
Willing to submit to a pre-employment background check & drug screen
Clean driving record and valid driver's license
Experience preferred but not required:
Vinsolutions
Activator
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.
$27k-33k yearly est. Auto-Apply 60d+ ago
Service Representative (Financial Services)
Kelly Services 4.6
Marysville, OH
**Member ServiceRepresentative (Financial Services)** **is ONSITE in Marysville, OH,** must be able to commute to Marysville, OH **Pay Rate:** $18-$22 per hour based on experience **Must be able available to work monthly rotating shifts: Monday - Friday**
8am-4:30pm , 8:30am-5pm, 9am-5:30pm, 9:30am-6pm
**About Us:**
We are dedicated to providing outstanding financial services to our members. We're looking for enthusiastic Member ServicesRepresentatives to join our team and deliver exceptional support in a fast-paced call center environment.
**Roles and Responsibilities:**
+ Answer inbound calls from members, providing prompt and courteous assistance.
+ Efficiently navigate multiple systems while adhering to internal policies, procedures, and regulatory guidelines.
+ Process a wide variety of member service requests, including transactions, basic account maintenance, and card-related activities.
+ Complete loan applications for members accurately and efficiently.
+ Assist members with Digital Banking Services troubleshooting and support.
+ Demonstrate full knowledge of products and services, offering appropriate solutions to members to retain and build financial relationships.
+ Communicate effectively with members using both verbal and written skills.
+ Promote a positive member experience with every interaction.
**Qualifications:**
+ Prior experience in a customer service or call center environment preferred.
+ Strong multitasking and computer navigation skills.
+ Excellent verbal and written communication.
+ Ability to learn and retain information about financial products and digital tools.
+ Demonstrated problem-solving and troubleshooting skills.
+ Flexible, team-oriented, and reliable.
**What We Offer:**
+ Training and professional development
+ Supportive team environment
+ Opportunities for growth within the organization
**Company Description**
A career in motion is how you'll thrive and prosper. We work with tons of companies across the nation, and with our strong connections, we'll help take your career forward. At Kelly, we've been transforming ourselves for a while now - constantly striving to reach our full potential, so we can help you maximize yours. We'll help you find what's next.
**What happens next**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply today!
\#CB #1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (********************************************************************* for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
$18-22 hourly 3d ago
Inbound Call Center Representative
Sales Partners 4.4
Columbus, OH
We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services.
Key Responsibilities:
Answer inbound customer calls in a professional and friendly manner.
Identify customer needs and provide appropriate solutions, information, and assistance.
Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system.
Process orders, updates, and account information efficiently while ensuring customer satisfaction.
Troubleshoot product or service issues and escalate complex matters when necessary.
Educate customers about our products, services, and promotions to enhance their experience.
Collaborate with team members and other departments to resolve customer inquiries effectively.
Meet performance metrics and targets while adhering to company policies and procedures.
Qualifications:
Proven experience in a call center or customer service role is highly desirable.
Excellent verbal communication skills and a friendly, engaging demeanour.
Strong problem-solving abilities and the ability to think on your feet.
Proficient in using computers and familiarity with call center technology and CRM systems.
Ability to handle high call volumes while maintaining professionalism and composure.
$25k-29k yearly est. 60d+ ago
Call Center Representative
Lap of Love 4.0
Springfield, OH
Join Lap of Love as a Call Center Representative and Love What You Do!
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator, this position is FULLY REMOTE and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
Requirements
Experience working in high call volume, customer service, or call center environments
A wired Ethernet connection is required. Satellite internet and 4G/5G hotspots are not supported.
Ability to quickly learn custom software and other programs, such as Gmail, Google Calendar, Google Maps, Five9, Zoom
Previous experience in a work-from-home environment or working with minimal peer interactions
High attention to detail and ability to adapt to new processes
Expected to be present for work, on time, every day for the entire duration of their shift
Attend mandatory 4-week intensive training program at the beginning of employment. Attendance at the training program is an essential function of the Call Center Representative position. If you are offered a Call Center Representative position and are not able to attend all or any part of the training program, your employment with Lap of Love will not commence until you are available to complete the entire program in a continuous four-week period.
Physical Job Requirements:
Physical demands of position: Must be able to sit for extended periods of time, must have the manual dexterity to work on a computer and keyboard.
Ability to lift up to 15 pounds
Schedule
Support Call Center hours are 7 am to 11 pm EST, 7 days a week, 365 days a year
Schedule includes nights/weekends/holidays
Must attend mandatory 4-week intensive training program at the beginning of employment
Benefits
Medical Insurance Plans with 100% employee funded HSA option available
Dental and Vision Insurance Plans
Company Funded Wellness Resources (Mental, Financial, and Physical)
Life Insurance (Basic, Voluntary, and AD&D)
Long Term and Short Term Disability Insurance
Retirement Plan (Traditional 401k with 3% match & Roth 401k)
Generous Paid Time Off
Generous Paid Parental Leave
Bereavement Leave
Training & Development
Pet Insurance
Remote Work From Home
Compensation
This position is hourly non-exempt and is eligible for overtime
Hourly pay starts at $16.00 per hour
$16 hourly Auto-Apply 3d ago
Guest Service Representative
Hampton Inn Suites Columbus Scioto Downs
Lockbourne, OH
←Back to all jobs at Hampton Inn Suites Columbus Scioto Downs Guest ServiceRepresentative
Hampton Inn Suites Columbus Scioto Downs is an EEO Employer - M/F/Disability/Protected Veteran Status
Guest ServiceRepresentative
REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager
ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.
POSITION SUMMARY The Guest ServiceRepresentative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.
WHO IS THIS POSITION FOR? The Guest ServiceRepresentative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.
WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host's expanding portfolio.
DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.
POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision
Please visit our careers page to see more job opportunities.
$21k-28k yearly est. 32d ago
Learn more about student services representative jobs