TurboTax Customer Service Representative - Work from Home
Remote student services representative job
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Student Services Representative
Student services representative job in Dublin, OH
Who We Are:
School of PE provides continuing education and training for learners pursuing or maintaining professional certifications. Our programs foster professional growth and career advancement in a diverse, global society. At School of PE, we believe that every learner should begin with the end in mind - and our purpose is to provide a lifelong learning experience through high-quality exam preparation and continuing education.
School of PE is backed by Alpine Investors, a people-driven private equity firm committed to building enduring companies by working with, learning from, and developing exceptional people.
About the Role
If you enjoy helping others, solving problems, and creating positive experiences, this is a great entry point into education and student success!
As a Student Services Representative, you'll serve as the first point of contact for our students - answering questions, resolving issues, and ensuring a professional, friendly, and supportive experience. This is a full-time, on-site role based in Dublin, OH.
What You'll Do
Serve as the main contact for students via phone and email (average 30+ calls and 50-60 emails per day)
Assist students with registration, account maintenance, and general inquiries
Follow established processes to handle student inquiries efficiently and accurately
Provide support for special projects, reports, and administrative tasks
Collaborate with teammates and other departments to ensure a seamless student experience
What We're Looking For
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency in Microsoft Office or Google Workspace
Bachelor's degree preferred or equivalent customer service experience
Friendly, proactive, and detail-oriented - with a passion for helping others succeed
Benefits & Perks:
Competitive pay
Medical, dental, and vision insurance
Employer-paid life insurance and short-term disability
401(k) with company match
Paid holidays and PTO
Gym membership discount
Professional development reimbursement
Employee Assistance Program (EAP)
Customer Service Representative
Remote student services representative job
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $18/hr - $19.17/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
Phone Representative
Remote student services representative job
Job Title: Remote Phone Support Representative
Monthly Pay: $2,800 - $4,200
We're looking for friendly, patient, and reliable individuals to join our team as Remote Phone Support Representatives. In this work-from-home role, you'll handle incoming customer calls, assisting with questions, providing information, and helping resolve basic issues. You'll be the first point of contact for customers, so professionalism and clear communication are essential. If you enjoy helping others, staying organized, and working independently, this role could be a great fit for you.
Job Responsibilities:
Answer incoming calls from customers in a professional, helpful manner.
Listen to customer concerns and provide clear, accurate answers.
Guide callers through simple troubleshooting or next steps when needed.
Record key details and conversation notes accurately in our systems.
Follow company scripts and procedures to ensure smooth call handling.
Maintain a calm and positive tone, even when addressing basic concerns.
Stay connected with your remote team through chats and scheduled check-ins.
Qualifications:
Strong listening skills and clear verbal communication are essential.
Comfortable working in a customer-focused, phone-based role.
Ability to navigate computer tools and digital call systems during conversations.
Dependable internet connection and a distraction-free home workspace.
Positive, solution-focused attitude and willingness to learn.
No prior call center experience required-comprehensive paid training provided.
Previous experience in customer service, hospitality, or retail is helpful but not necessary.
Perks & Benefits:
100% remote-work from home from anywhere in the U.S.
Competitive monthly pay: $2,800 - $4,200.
Paid training provided from day one.
Flexible schedule options including weekends and evenings.
Supportive, team-focused work culture.
Advancement opportunities in customer service or supervisory roles.
Customer Service Representative
Remote student services representative job
We are hiring a customer service representative to manage customer queries and complaints. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay $18/HR (Monday-Friday Day Shift)
Work Environment: In-office training for 10 weeks. After successful training this position will become work from home.
Additional Info:
Must have reliable transportation and home internet access
Must have Long Term Care, Medicare, or Medicaid experience for this role
Customer Service Representative Responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Excellent communication skills and Microsoft Office Suite
Member Enrollment Representative
Student services representative job in Circleville, OH
At Christian Healthcare Ministries (CHM), we exist to glorify God, show Christian love, and serve members of the Body of Christ by sharing each other's medical bills.
The Member Enrollment Representative (MER) plays a vital role in this mission by increasing membership through various communication channels while delivering exceptional member experience. The MER is responsible for converting sales leads into new memberships, guiding prospective members through the enrollment process, and ensuring that every interaction reflects CHM's core values and commitment to service excellence.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Meet sales targets, goals, and performance expectations.
Engage in inbound and outbound phone sales (no cold calling) to assist and guide prospective members through the enrollment process.
Establish referrals, build relationships, and develop contacts with potential prospects.
Respond promptly and professionally to prospective member calls and inquiries.
Ensure delivery of high-quality, Christ-centered service.
Address member questions, concerns, and provide thoughtful recommendations.
Assist in retaining memberships when appropriate.
Respond to emails, calls, and voicemail promptly.
Clearly explain CHM guidelines, programs, and options to members.
Offer suggestions for improvement to the Member Enrollment Supervisor and Team Leader.
Maintain professionalism, empathy, and a positive attitude.
Demonstrate strong communication skills in both phone and written correspondence.
Uphold CHM's Core Values and Mission Statement in all interactions.
Collaborate with other departments, including Member Services, Marketing, and Communications, to ensure seamless member experience.
Gain a deep understanding of the Member Enrollment Team's structure and objectives.
Input, track, and manage prospects using HubSpot and internal CHM systems.
Develop ongoing relationships with prospects through consistent and intentional follow-up.
OTHER FUNCTIONS
Demonstrate Christian values and adhere to ethical and legal business practices.
Support CHM initiatives and departmental goals as assigned.
EDUCATION, EXPERIENCE & SKILLS REQUIRED
Prior experience in online or phone-based sales (preferred).
College education or equivalent work experience (preferred).
Strong verbal and written communication skills, including professional phone and email etiquette.
Proficiency in CHM guidelines, programs, and policies (training provided).
Competence with Microsoft Office Suite and CRM tools such as HubSpot.
Excellent organizational and time management skills with the ability to handle multiple priorities.
Self-motivated, collaborative, and committed to teamwork.
Strong problem-solving and conflict resolution skills.
Willingness to ask questions, seek guidance, and support team initiatives.
TRAINING & DEVELOPMENT
New representatives will complete a structured training program designed to build a strong understanding of CHM's membership process, communication tools, and ministry values. Ongoing professional development and mentorship opportunities are also provided.
WORKING CONDITIONS
Must adhere to organizational policies and procedures as outlined in the employee handbook.
Occasional travel may be required for ministry or business purposes.
Flexibility to work hours between 8:00 a.m. and 6:00 p.m., based on department needs.
Requires extended periods of sitting, working on a computer, and communicating by phone or email.
Strong reasoning and problem-solving abilities to overcome objections and assist prospective members effectively.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Fully Remote Customer Service & Sales Rep
Remote student services representative job
Work From Anywhere Entry-Level or Experienced Insurance • Investments • Mortgage Step into one of the largest & most secure industries in the U.S. no experience needed. We'll train you and cover your licensing so you can work part-time, full-time, or even build your own brokerage.
Why This Opportunity Stands Out:
Paid training + State & Federal licenses (covered)
Flexible schedule perfect for travelers or stay-at-home professionals
No quotas or income caps
Residual income + bonuses + stock options
Tax advantages (1099 contractor)
We're Looking For:
Self-starters who are motivated, trustworthy, and ready to learn sales, networking, and leadership skills.
Requirements:
18+ & no felony record
Reliable Wi-Fi & Zoom access
Client Services Representative
Remote student services representative job
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As a Client Services Representative, you are responsible for validation and maintenance of critical provider information in the system. This includes performing online research and/or conducting phone calls to obtain/verify information on file. Assisting Senior Client Services representatives with client/administration requests.
Primary Responsibilities
Perform research internally and externally (via internet) to obtain supporting information within the Data Management department.
Have the ability to identify information by categorizing and recognizing differences and similarities.
Interact with providers to obtain and verify necessary information.
Work assigned provider data queues.
Develop a comprehensive understanding of our various products.
Adhere to client specific and Reliant protocols, scripts, and other requirements.
Perform other job-related duties and special projects as required.
Other duties as assigned
Qualifications
2-3 years of related job experience in health insurance and customer service.
Experience conducting outreach to providers via phone calls or other communication means.
Experience understanding Reliant critical behaviors and compliance requirements.
Broad healthcare policy and payment understanding.
Experience with claims workflow tools or systems.
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$45,000-$50,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyClient Services Representative
Remote student services representative job
The Client Services Representative communicates with commercial and large industrial companies across the United States and Canada, building relationships while managing the facilities' waste and byproducts into various outlets. The individual understands their dedicated accounts business and assists in determining which of our waste and recycling services will create the most efficient and cost-effective solution.
We are currently considering candidates for all levels of this career path!!
The base salary range for this role is $20.00 to $22.00 per hour. Final compensation will be determined based on experience and skills. We believe in transparent pay and career development. This role offers growth opportunities, with clearly defined career paths supported by regular feedback, skill-building opportunities, and access to internal advancement. Compensation may increase with expanded responsibilities or promotion.
Key Responsibilities
Receives service requests via phone or email and obtains necessary information in order to execute a defined service and create work orders for the services.
Executes work orders in a timely fashion and assures that each work order contains complete and accurate information to execute and bill for the service.
Schedules service requests with necessary vendors and confirms that service has been completed.
Coordinates with the Sourcing Group to get pricing from haulers and end sites to compare pricing with other vendors necessary.
Communicates with customers to troubleshoot issues such as the need for equipment repairs, material that does not meet quality standards, additional service fees, etc.
Coordinates with and support accounts payable and receivable departments to ensure all services are billed.
Preschedules weekly service when possible and proactively contacts service locations when they are due for service and prior to holidays.
Communicates regularly with account managers about service for assigned customers including reviewing equipment repairs and repair changes; notifies customer/account manager of any reoccurring issues and participates in solving problems.
Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Career Path Definitions and Distinctions:
Level 1:
Has 0-2 years of progressively complex experience in the customer service field. Demonstrates knowledge in Casella's business products and services as well as customer service and client relationship management. Can effectively manage assigned customer base, take calls from most customers without assistance, hand in daily work order report once reviewed, utilize problem solving skills to assess issues and ask for assistance when needed from team members, bulling specialist or account representatives.
Level 2:
Has 2-3 years of progressively complex experience in the customer service and client relationship management field. Demonstrates knowledge and competence in several technical areas of customer service and client relationship management and can build strong relationships with home office and divisional employees at various levels within the organization. Cross-trained to handle all accounts from a customer service prospective, accuracy and notes with minimal billing issues, work order report reviewed by supervisor, ability to handle problems and/or direct to management with idea for resolution, handle all calls from any customer, reliable and able to work extra time as needed, manages customer base instead of being reactive (holiday prescheduling, managing overweight hauls).
Senior:
4+ years of progressively complex experience in the customer service and client relationship management field. Demonstrates highly integrated knowledge and competence in several technical areas of customer service and client relationship management and can build strong relationships with home office and divisional employees at various levels within the organization. Assists with training, works with Client Service Manager on billing issues, takes on additional responsibilities and asks for additional projects, reviews daily work order reports of others, handles escalations and knows who and when will need to know of the issues, supervises the team when needed. Is extremely reliable and accurate.
Education, Experience & Qualifications
The successful candidate will have a high school education, a demonstrated ability to work as part of a team in a collaborative environment and be legally eligible to work in the US. A bachelor's degree, relevant sales certifications, 1-2 years of sales experience and background knowledge or interest in an environmental and/or sustainability field are preferred.
Outstanding relationship management skills, excellent listening, communication and problem-solving skills and an ability to identify and develop sales opportunities are required. Demonstrated proficiency with Microsoft Office and a working knowledge of Microsoft Dynamic for CRM or similar software systems and related software are expected.
Attributes
Positive, team-oriented individual who is proactive, efficient, attentive has strong problem-solving skills and is results-oriented with the ability to see the larger picture while focusing on detailed information.
Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Auto-ApplyBenefit Services Account Representative
Student services representative job in Columbus, OH
STRS Ohio, STRS
STRS Ohio is seeking a Benefit Services Account Representative, to join the Member Benefits/Recipient Benefits Processing team.
Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest retirement systems, serving over 500,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.9 billion as of June 30, 2024, in assets and paying more than $7 billion in benefits annually.
STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.
Compensation:
$22.69/ hr. or Commensurate with education and experience
Work Schedule:
8:00am-5:00pm Monday through Friday (Onsite)
General Summary:
Under the direction of the assistant director, Recipient Benefits Processing, and the manager, Recipient Benefits Processing, analyze applications and records to process re-employment retiree benefits. Analyze documents in recipient records to process benefit changes, reports and recipient records to replace returned or rejected benefit payments, process federal and state tax withholding and refunds, bank and home address changes and additional death benefit applications.
Summary of Responsibilities:
Analyze reemployment payment applications and member records and pay the correct reemployment benefit. Process Required Minimum Distribution (RMD) payments for reemployed retirees according to the Internal Revenue Code.
Research and reissue returned benefit payments. Determine continued eligibility for the outstanding and stale dated payments and replace the payments as appropriate.
Analyze forms and make appropriate bank, address, tax withholding, power of attorney (POA), guardianship and beneficiary designation changes as appropriate.
Communicate with members, recipients, beneficiaries, reemployed retirees and other entities regarding data changes; beneficiary designations; reemployed applications and other forms; outstanding check issues and POA/guardianship documents.
Evaluate re-employed retiree accounts to determine if a reemployment violation exists, investigate the potential violation and communicate resolution with the recipient.
The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of associates under supervision.
Summary of Qualifications:
High school diploma or equivalent required.
Associate degree in business or related field preferred however, an equivalent combination of education, training and relevant STRS Ohio experience may be considered in lieu of a degree.
Demonstrated ability to analyze information and appropriately apply business rules to process requests such as, but not limited to, eligibility and benefit calculations.
Above-average mathematical aptitude required.
Above-average oral and written communication skills required.
Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required.
Above-average organizational skills and a high degree of accuracy and attention to detail required to complete day-to-day and ad-hoc assignments.
Proven ability to operate Microsoft Office programs and standard office equipment required.
Equal Employment Opportunity Employer Statement
State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.
ADA Statement
STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Auto-ApplyAccount Services Representative
Remote student services representative job
Job Description
Our Company:
Tactiq is a fast growing, innovative software solutions provider focusing on bridging the gap between retailers, manufacturers, and distributors. We use world-class technology to support both retailers and suppliers within the DSD industry by standardizing communications and streamlining invoicing. Tactiq is uniquely positioned to increase both operational efficiency and service quality, with a proven track record of driving sales growth and cost savings for our partners.
Our People:
Our team members join Tactiq to learn, develop, and be part of an environment that rewards performance and innovation while providing opportunities to personally excel and grow. We work closely as a team, respect each other as professionals, and move decisively on meeting the needs of our partners, all guided by our values - Do the right thing, Win as a team lose as a team, Own it, Embrace the messy, and Think like your customer.
About the Role:
As an Account Services Representative, you will be one of the main points of contact for our retail and vendor clients using our platforms. Your role will focus on onboarding, relationship management, and ensuring successful usage and satisfaction with our tech solutions. You'll work closely with internal teams to troubleshoot client issues and provide necessary support that drives client retention and platform utilization.
Responsibilities:
Build and maintain strong, long-term client relationships by serving as a dedicated liaison.
Support the onboarding processes for new vendors and retail clients.
Resolve client concerns quickly and effectively.
Provide training and support on platform functionality and features.
Collaborate with technical support and customer care teams to escalate and resolve client issues.
Contribute to continuous process improvements to enhance the client's experience.
Requirements
2+ years of experience in account management, client success, customer service, or related customer-facing roles.
Strong understanding of SaaS platforms and/or DSD industry workflows preferred.
Excellent communication and relationship-building skills.
Tech-savvy with the ability to learn and explain complex systems in a simple way.
Highly organized, detail-oriented, and capable of juggling multiple accounts.
Experience using Microsoft Office, particularly Excel, and CRM tools (e.g., Salesforce, HubSpot) is a plus.
Benefits
At Tactiq, we believe in creating a work environment where everyone is welcome to be themselves. With a focus on diversity and inclusivity, individuals are able to contribute and bring their best selves to a winning team environment.
We invest heavily in the development of our people and provide opportunities and support for our team to invest back into causes they care about.
We offer an extensive employee benefits package because we know that our people and what they care about matter most. We deeply care and want our team to be taken care of.
If you're looking to work for a company that values authenticity, inclusivity, hard work, determination, and problem-solving, then we're the right fit for you!
Included benefits:
Health Care Plans (Medical, Dental & Vision)
401k plan with company match
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (including time for volunteering) & Public Holidays
Generous Parental Leave
Short Term & Long Term Disability
Training & Development opportunities
Work From Home & Flexible work arrangements
Wellness Resources
Tactiq is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Account Service Representative
Remote student services representative job
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at-all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals-no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we're building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
Elavon is looking for an Account Service Representative to join our rapidly growing digital sales team! The ASR will be a key member of Elavon's Digital Distribution organization, winning new customers via digital experiences.
This role will be measured on sales enablement and efficiency, pipeline support, administrative process impact and revenue contribution.
Job Functions
You will be responsible for providing general administrative support to the Digital Sales team. The position will be responsible for supporting the teams by handling lower value and less complex sales and completion of administrative tasks.
Other key areas of responsibility will include:
Assist the Sales team with administrative tasks
Contact customers on behalf of US Bank Merchant Services to follow up on inbound queries (i.e. sales opportunities).
Proactively contact US Bank Merchant Services prospects and customers with information surrounding products and services.
Prospect and build a pipeline of qualified leads by contacting existing and new customers via outbound phone calls and emails.
Track all contacts and activities in the CRM database.
Qualify prospects by using strategic questioning techniques.
Identify and overcome objections and execute follow-up actions.
Demonstrate high motivation, integrity, and competence to work in a fast-paced team environment.
What You'll Bring
Experience and interest in the payments or SaaS industry considered an asset.
Strong adaptability and inclination for experimentation to meet evolving business needs.
High energy and comfortable with digital tools and technologies to drive sales productivity.
Coachability - seek feedback that will improve the team's performance.
Excellent communication and interpersonal skills (verbal and written).
Experience using Salesforce.com or another CRM, and Microsoft suite of office products.
Basic Qualifications
High school diploma or equivalent
Typically three to five years of customer service experience
Location: Atlanta, GA
Required Schedule: Monday through Friday, 10am to 7pm ET
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.50 - $30.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Auto-ApplyClient Service Representative
Remote student services representative job
**APPLICANT WINDOW CLOSES:** **DECEMBER 16, 2O25** **PAY RANGE $25 - $35** All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** **.**
**Working Conditions**
**Location - Remote**
**Remote work capability** , including:
+ A dedicated, distraction-free workspace suitable for taking phone calls.
+ Reliable high-speed internet connection.
+ Ability to maintain confidentiality in a home environment.
**Days:** Monday - Friday
**Hours:** 7AM - 4PM Pacific Time Zone
Invitae|LabCorp is seeking a Client Service Representative to join our team. This position will work with physician offices, hospital laboratories, patients and internal customers to ensure that all client needs are addressed accurately and efficiently. The Client Services Representative will provide product training and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Customer Service and motivated to work with a customer centric team in an innovative company.
**Duties and Responsibilities:**
+ Act a liaison between Invitae|LabCorp, the customer base and patients
+ Be well-versed in all Invitae products, processes, and policies to effectively solve client inquiries and complaints over the phone or via email
+ Speak with customers in a courteous, friendly, and professional manner using protocol procedures
+ Inquire, clarify, and confirm customer requirements and understanding of the solution
+ Provide additional customer education and information as needed
+ Qualify and establish inbound new customers requesting Invitae|LabCorp's products and services
+ Work in multiple databases to research complex issues and questions
+ Respond to client inquiries within 24 hours
+ Assist in resolving order submission errors with clients
+ Participate in peer training, documentation of client feedback, relaying of feedback to drive improvement of customer satisfaction and business performance
+ Engage in continuous development through customer service training, individualized coaching, constructive feedback, and performance improvement initiative
+ Perform administrative support for medical record management, CRM data maintenance, and internal records to assure HIPAA compliance
+ Manage daily workflows by prioritizing tasks and ensuring timely completion within queue-based systems
**Minimum Education and Experience**
+ High School Diploma or GED equivalent
+ 2+ years' experience in a client-facing role, dedicated to exceeding client expectations through a customer-first approach
+ Previous experience in a **call center** or high-volume, phone-facing environment.
+ General understanding of **medical laboratory workflows** , terminology, or test processes.
+ Proficiency with **Salesforce.com** or similar CRM platforms.
+ Proficiency with remote collaboration tools (e.g., Teams, Slack
+ Proficiency with Microsoft Office
**Preferred Qualifications**
+ Experience working in a healthcare, laboratory, or diagnostics environment.
+ Experience handling **healthcare-related calls** , preferably supporting patients or medical providers.
+ Familiarity with medical terminology or laboratory test ordering systems.
+ Bilingual skills (Spanish/English)
**Skills and Competencies**
+ **Excellent verbal communication skills** , with the ability to explain information clearly and sensitively.
+ General understanding of **medical laboratory workflows** , terminology, or test processes.
+ Proficiency with **Salesforce.com** or similar CRM platforms.
+ Strong attention to detail and ability to navigate multiple systems simultaneously.
+ High level of professionalism, reliability, and self-motivation.
+ Excellent organizational and multi-tasking capabilities to effectively handle heavy inbound email and call volume
+ Enjoys problem-solving in a dynamic and rapidly changing environment
+ Strong flexibility and the ability to manage and adapt to changing priorities quickly
+ Skilled in computing fundamentals, basic technology troubleshooting, and ticket management
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
Account Service Representative - Transportation
Student services representative job in Groveport, OH
Account Service Representative
Pay Rate: $21 - $23
Job Description: Offering Multiple Schedules The Account Administrator I fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via email and phone communication. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to proactively monitor the movement of freight to ensure customer satisfaction.
Core Duties & Responsibilities:
• Update customers consistently of freight location and ETA's
• Maintain files in order and as outlined in the operations procedures and policy manual
• Offer exceptional support to drivers to ensure that their professional needs are being met
• Monitor shipments throughout transit to effectively meet delivery schedules
• Consistently monitor e-mail requests and provide detailed information in a timely fashion
• Make and take phone calls with drivers and customers as needed
• Act as the main point of contact for all driver-facing communication via phone and e-mail
• Regular and dependable attendance
• Other duties as assigned
Requirements:
• Demonstrated ability to carry out assignments to their completion and meet deadlines
• Ability to establish and maintain effective working relationships with employees and managers
• Desire for a long-term career with an industry-leading company
• Ability to present and maintain a positive corporate image in a fast-paced environment
• Proactively establish and maintain effective working team relationships with all support departments
• Ability to handle heavy workload and work well under pressure
• High school diploma or GED equivalent
Skills:
• Ideal candidate will possess a “can do” attitude with a “will do” work ethic
• Must have the ability to work in a fast-paced environment
• Strong verbal and written communication skills
• Transportation industry knowledge and experience is a plus
• Computer skills, including Microsoft Office, Outlook, etc.
#FWRD2
Auto-ApplyV104 - Intake Specialist | Client Services Intake Representative
Remote student services representative job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as an Intake Specialist and become the first point of contact for potential clients seeking immigration legal services. In this role, you will handle incoming calls, schedule appointments, and guide prospects through the intake process with professionalism and empathy. Your ability to actively listen, communicate clearly, and build trust will directly impact client conversion and overall business growth. If you thrive in a fast-paced environment, enjoy helping people, and are detail-oriented with strong follow-up skills, this position is for you.
Salary Range: 1,150 to 1,220 USD
Responsibilities include, but are not limited to:
• Answer all incoming calls promptly and professionally
• Schedule new appointments using Google Calendar
• Convert leads into clients through effective communication and follow-up
• Proactively inform clients about the fee
• Collect payments via provided link
• Maintain a high level of customer service and professionalism
• Prepare and submit daily reports using Google Sheets
• Track pipeline and intake progress accurately
Requirements:
• Time Zone: EST (New Jersey)
• Practice Area: Immigration Law
• Software/Tools:
• Google Suite (Docs, Sheets, Calendar)
• VOIP: Verizon Business
• CRM: NA (future implementation possible)
• Language Requirement: Spanish (mandatory)
• Working Hours: Monday-Friday, full-time
Required Skills
• Sales and client conversion
• Customer service excellence
• Active listening and clear communication
• Tech-savvy and adaptable
• Detail-oriented and organized
• Ability to follow up consistently
• Comfortable speaking with clients in Spanish and English
Work Shift:
8:00 AM - 5:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyAccount Representative- Client Services
Remote student services representative job
Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense.
Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes.
Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits.
Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability.
Job Description
Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike.
***Preferred location for this position is Grand Rapids or Lansing Michigan***
***This is not a Sales position.***
Responsibilities:
Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
Must be ready and able to train staff (current and new) on product features as well as everyday use.
Read multiple reports and try to identify billing trends for clients.
Present clients with additional products and features.
Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
Assist clients in writing custom data converts and test these upon implementation.
Other duties as assigned.
Qualifications
Must currently reside in Michigan near Lansing or Grand Rapids
Bachelor's degree preferred
Detail oriented and good investigative and software troubleshooting skills
Must be able to multitask
Knowledge of medical billing practices or Electronic Data Interchange processes
Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
Sufficient public speaking skills
Must be willing to travel via plane with overnight stays
Ability to maintain confidentiality
Additional Information
Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k
Employee referral program
Various monthly wellness driven initiatives
Clean, modern work space
Conservative and health conscious culture
Paid Holidays
Basic Life Insurance and Short Term Disability plans at no cost
Yearly reviews with salary increases and opportunity for career advancement
Apply Now:
****************************************************************************************************************************************** Redirect=false&jan1offset=-300&jun1offset=-240
Account Service Representative (Columbus, Ohio)
Student services representative job in Worthington, OH
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account Service Representative (ASR) - Columbus, Ohio
Position Summary: Account Service Representatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside service management in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto-ApplyClient Services Representative - Mid Shift (11:00am - 8:00pm)
Remote student services representative job
Are you energized by helping people solve real problems? Do you thrive on delivering exceptional service in a fast-paced, global environment? As a Client Services Representative (CSR) at CFA Institute, you will be on the front lines of our Global Contact Center, serving candidates, members, and prospective applicants from around the world. Your empathy, agility, and problem-solving skills will directly shape the experience of individuals pursuing one of the most respected credentials in finance.
This mid-shift role (11am-8pm ET) offers a unique opportunity to support our global audience during high-demand hours while growing your career in a mission-driven organization. CSRs gain broad organizational knowledge-an excellent foundation for future advancement across CFA Institute.
What You'll Do
Serve as the first point of contact for global candidates and members, providing accurate, empathetic support across voice, chat, and written channels.
Act as a brand ambassador, personalizing each interaction and striving for first-contact resolution.
Troubleshoot technical, functional, and administrative issues related to CFA Institute portals, registrations, and vendor platforms.
Handle sensitive information with professionalism and strict adherence to data-security protocols.
Collaborate with colleagues in IT, Credentialing, Marketing, and other teams to drive continuous improvement.
Maintain strong performance across customer satisfaction, productivity, quality assurance, and service metrics.
Demonstrate cultural competency and inclusivity in every interaction with our global community.
What You'll BringMinimum Qualifications
Proven success delivering frontline customer service resolving real-time issues for a diverse customer base.
Experience in a fast-paced contact center or office environment with phone- and email-based service.
Strong organizational skills and the ability to manage multiple priorities independently.
Excellent verbal and written communication skills with a professional, diplomatic tone.
Detail-oriented, tech-savvy, and eager to learn new systems and tools.
Fluency in English (additional languages a plus).
Must reside within a commutable distance to Charlottesville, VA (required for in-office training and monthly hybrid workdays).
Preferred Qualifications
Experience with Salesforce Service Cloud or similar customer service/case management platforms.
Why Join Us?
Working at CFA Institute means being part of a global mission that advances the highest standards of ethics, education, and professional excellence in the investment profession. You'll enjoy:
A culture that values empathy, learning, collaboration, and putting clients first.
An environment where CSRs gain broad institutional understanding-an ideal foundation for career progression into roles across Operations, Credentialing, Member Services, IT partnerships, and more.
At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position:
Expected salary range: $50,000-$55,000 annually
Other benefits include eligibility for annual incentives, 12% retirement employer contribution, and competitive medical benefits.
All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. CFA Institute is an equal opportunity employer and encourages applications from all qualified individuals.
#LI-ML1 #LI-HYBRID #LI-REMOTE
About CFA Institute
CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees' well-being, offering industry-leading benefits like:
Comprehensive health coverage for you and your family
Generous leave and time off
Competitive retirement plans
Flexible work options
Wellness, education, and support programs
If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application.
Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.
Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location.
If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to ******************************* noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
Our application is not compatible with Internet Explorer (IE). We recommend using Chrome.
Auto-ApplyClient Service Representative - WFH
Remote student services representative job
We're looking for motivated, service-minded individuals who enjoy helping others and communicating with people from all walks of life. If you're dependable, professional, and ready to take on new challenges, we want to hear from you. We currently have several Customer Service & Sales Representative positions open in your area.
About the Position
This is not your typical sales job. Our representatives connect with union members who have already requested information about their benefits. That means no cold-calling or door-to-door sales-just meaningful conversations with individuals who are expecting your call.
Each day, you'll be responsible for connecting with members, scheduling appointments, hosting virtual or in-person benefit presentations, and making sure every member receives the support they need. You'll also learn leadership and business skills that can set you up for long-term career growth.
Key Responsibilities
Make and receive phone calls to connect with union members.
Schedule and confirm appointments in an organized manner.
Deliver engaging benefit presentations to individuals and families.
Accurately complete required paperwork and maintain compliance standards.
Provide ongoing service, follow-up, and support to members.
Participate in leadership development and continuous training programs.
What You'll Gain
We're committed to building your success from day one. As part of our team, you'll have access to:
Career advancement opportunities with clear promotion tracks.
Flexible work schedules that support work-life balance.
Remote work options so you can work from the comfort of your home.
Comprehensive health benefits for you and your family.
1-on-1 training and mentorship designed to help you succeed quickly.
Weekly pay with performance bonuses that reward your effort.
A supportive, team-focused environment that values growth and achievement.
Why This Role?
This opportunity is designed for people who want more than just a paycheck. It's a chance to develop a long-term career, expand your skills, and make a positive difference for families across North America. With ongoing mentorship, advancement potential, and benefits that protect both you and your loved ones, this is a career path built for stability and growth.
Apply today to take the first step toward building your future with us.
Auto-ApplyAccount Service Representative
Student services representative job in Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.