Student services specialist jobs near me - 443 jobs

Are you passionate about supporting students from diverse communities? Join Renton Technical College as a TRIO Student Support Services (SSS) Navigator. The TRIO Navigator plays an essential role in advancing the mission of the federally funded TRIO SSS program by providing holistic academic support and guidance to eligible students. TRIO SSS, funded by the U.S Department of Education, is designed to increase college success for first-generation, low-income students, and students with disabilities. The Navigator will support students academically persist, graduate, and transfer to four-year institutions. This includes assisting students with clarification of academic and life goals, creating individualized success planning, monitoring progress, and connecting students to college and community resources. The Navigator will also collaborate across campus departments to advance RTC's Be the Place Strategic Equity Plan and commitment to student success. The TRIO Navigator is represented by the Renton Professional Technical Association (Prof-Tech) union. This is a full-time, classified, and overtime eligible position reporting to the Director of TRIO SSS in the Division of Diversity, Equity, and Inclusion. The pay range for this role is $65,673 - $84,489 annually. Salary placement will not exceed step 4 ($70,118) due to funding. Additional information can be found on our benefits page and in the Collective Bargaining Agreement. This role is grant funded and is contingent upon sustained grant funding. The priority consideration date for this position is January 16, 2026. This position will remain open until filled. Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings. * Support students in identifying and cultivating educational and career goals through strengths-based conversations and individualized coaching. * Recruit, train, and supervise TRIO student tutors who provide specialized tutoring services to program participants. * Assist with recruitment, eligibility screening, and intake of new SSS participants. Manage a program caseload of 140 students. * Conduct regular check-ins and progress monitoring in coordination with the TRIO Director. * Develop and support students holistically through the implementation of individualized success plans. * Identify academic, financial, and personal barriers impacting student success; provide proactive interventions and referrals. * Connect students with tutoring, disability accommodation services, financial aid, workforce education programs, academic advising, and basic needs support. * Help students build college navigation skills (registration, financial aid processes, transfer steps, etc.). * Utilize student information platforms such as CTC Link, EAB Navigate and TRIO specific platform to track academic progress and facilitate follow-up to ensure consistent student support. * Provide information and referrals to both college and community programs and services. Assist students with accessing external benefits and resources as appropriate. * Maintain strong partnerships with community agencies related to housing, employment, healthcare, food access, and other support services. * Develop and facilitate TRIO centered workshops and events designed to develop and enhance academic goals. * Coordinate program sponsored college visits and academic enrichment activities. * Maintain accurate student records in compliance with federal program guidelines and college policies. * Contribute to data collection and reporting for the TRIO Annual Performance Report (APR). * Collaborate closely with campus departments and represent TRIO in student-focused events and meetings. * Perform other related projects and assignments as assigned. * Experience with persons from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical and learning abilities, and a commitment to an inclusive and equitable working / learning environment. * Bachelor's degree in Education, Psychology, or a related field from an accredited institution. * One year of experience with TRIO or a similar federal, state, or institutionally funded student success program providing advising, student support or college navigation. * Knowledge of TRIO SSS program regulations, allowable costs, and compliance requirements. * Strong understanding of systemic issues impacting underrepresented, first-generation, students with disabilities, and low-income college students. * Commitment to serving first-generation, low-income students, and students with disabilities. * Ability to establish and maintain effective working relationships with students, faculty, staff and community partners. Skilled with interpersonal communications, conflict resolution and organizational management. * Proficiency in program evaluation, data collection, and federal reporting systems. * Strong organizational, project management, and time management skills. * Ability to effectively communicate both written and verbally, including report writing and data analysis. * Demonstrated experience supervising student staff and managing program budgets. * Experience in grant management, program compliance, evaluation, and outcomes reporting. * Demonstrated experience in student case management, including use of tracking systems to monitor quarterly academic progress and document interventions. * Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 month of hire) the production of accessible content, whether print or electronic. * Ability to represent the college in a positive and professional manner, while using tact, discretion and courtesy. * Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, and Chinese). WORKING CONDITIONS: Working hours are generally aligned to business hours, Monday - Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits. In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students. The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required. For questions regarding this position contact ******************. ______________________________________________________________________ EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 *************, ***************. Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: ************************************************************************************** For information on how to access the RTC Daily Crime Log follow this link:****************************************************************************** We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC's work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here. Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.

The Student Success Advisor (SSA) Career & Programmatic is critical to Post University's academic success and retention efforts for online and/or regional site students. The SSA C&P provides a consistent point of contact for a student's specific area of study from when the student begins classes at the University to graduation. This person proactively builds a trusting and supportive relationship with new students at the beginning of a student's studies and carries that relationship through to graduation. Through counseling and positive coaching, the SSA works with a student to overcome barriers impeding adult students from reaching their academic and career goals. The SSA is a champion for student success and for the University brand. This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed at ***************** (select Boston, MA-Comcast). Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required. Essential Accountabilities Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. Requires an insightful and innovative approach to achieving exceptional student engagement, commitment, and readiness results. (NOT A MISTAKE - are you insightful enough to interpret the priority at Post University?) Proactively develop and maintain a positive and supportive relationship with students that welcomes them to our learning community, creates bonds with the university, and ensures that students have a consistent student service resource. Communicate directly, effectively, and often with all assigned students to keep them connected with us, informed, and engaged in an open conversation through their first term. Leverage University technology systems to enhance relationships with students; Communicate positively and effectively with students by phone. Respond promptly to student questions and requests (typically on the same day) by telephone and email. Advocate student needs across all departments of the University; Actively and independently own and manage your student caseload. Use University systems to track and assess how your assigned students are progressing towards graduation/completing their program and report these metrics to management regularly Analyze student data from internal systems and external sources to create information that your team and management can use to improve the student experience and the services we provide Proactively and creatively work independently and as a Student Success Advisor team member to identify barriers to students' Academic success and develop solutions that improve retention. Introduce and train students on university systems (e.g., Web Registration and Blackboard) Accurately communicate and support university academic and university policies; Provide students with guidance on academic progress, course selection, degree selection, and work/life/study issues. Coaches and offers counsel to students on strategies for success, overcoming hurdles/objections, and productive interactions with the university. Other duties as assigned MINIMUM QUALIFICATIONS & COMPETENCIES To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below represent the knowledge, skill, and performance required. Reasonable accommodation may enable individuals with disabilities to perform essential functions. Genuinely student-centric…institutional traditionalists need not apply! Our students are the reason we exist! A bachelor's degree or equivalent combination of education and experience is required. Engaging and dynamic phone presence. Excellent email communication skills: clear and concise writing ability required Self-starter - shows initiative and demonstrates the ability to work both independently and as a team member to achieve organizational goals, Energetic and goal-oriented. Strong interest in working in a fast-paced environment that requires multi-tasking. Dedicated to student success. Urgent driven; responsive to students and colleagues. Ability to use and quickly learn existing and new technologies, including but not limited to Blackboard, social media, CRM/CNS, Microsoft Office Products, etc. Excellent organization skills and ability to keep consistent contact with student caseload. Ability to connect and develop relationships with adult students. Holds themselves and colleagues to high ethical standards Creates a positive culture and environment through attitude and behavior Ability to work evenings/weekends preferred.

Posting Details Information Job Title Student Success Coach I Posting Number S1630P Pay Range Compensation for this position is expected to range between $24.00 and $24.50 per hour, in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate's qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees. Position Summary Information Summary Responsible for creating and maintaining relationships with individual students that promote student satisfaction and retention. The Student Success Coach I (SSC 1) meets the non-classroom support needs of students by providing direct solutions to student-related problems, where possible, and by acting as a relationship manager to ensure campus partners provide effective solutions when not within the SSC 1's scope. The SSC 1 is the student's principal, if not exclusive, point of contact in the institution, and as such, is responsible for addressing student issues and complaints as they arise. They serve as a student liaison with other functional areas of the organization and assist in developing and maintaining practices that contribute to student satisfaction and retention. They work as part of the retention team under the direct supervision of an Assistant or Associate Director within the University Student Success Coaching Program. Position qualifies to work remotely subject to CBU Telecommuting policy. Essential Duties and Responsibilities Include the following. Other duties may be assigned. * Serve as the students' non-faculty primary point of University contact, develop and build supportive relationships with students through virtual and in-person modalities and efficiently track, trend, and assess student needs. * Clearly, concisely, and thoroughly advise students on program requirements, academic policies, rules of matriculation, and procedures, assisting with student scheduling and comprehensive degree planning, which may include combinations of academic programs, study abroad, and unforeseen gaps in enrollment and reentry. * Serve as a primary contributor to the University's knowledge base concerning student needs and recommend updates and/or changes to programs, policies and processes, as needed. * Initiate and maintain communication to students via all appropriate media, managing outbound activity including the number, type, and nature of student interactions within caseload. * Participate in re-recruitment campaigns to re-enter withdrawn students into the University. * Meet retention goals including percentage of active student case load that is retained: (a) from first to second term, (b) first academic year, and graduation. * Participate in or conduct group event sessions to effectively achieve the University's recruitment, enrollment and retention objectives. * Meet with chairs and deans on curricular changes, declaration trends, course schedule needs, desired course sequencing, potential career paths, graduate admission requirements, and desired pre-professional and research activities. * Refer and facilitate student engagement with campus support services. Supervisory Responsibilities This position has no supervisory responsibilities. Other Knowledge Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Demonstrated ability and willingness to live and uphold the University's Christ-centered mission and values. * Knowledge, with success in working with students, clients or customers in a service-oriented environment is required. * Ability to maintain detailed and consistent student records on an ongoing basis. * Ability to build rapport with students through remote media. In-person interactions may occur but are not a key part of this role. * Skill in the use of personal computers and related software applications. * Ability to plan, develop, and coordinate multiple projects. * Ability to read and write at a level appropriate to the duties of the position. * Ability to gather data, compile information, and prepare reports. * Strong interpersonal and communication skills, and the ability to work effectively with a diverse faculty, staff and student body. * Strong organizational skills and detail oriented. * Excellent telephone courtesy, knowledge, and experience. * Ability to make administrative/procedural decisions and judgments. * Ability to resolve customer complaints and concerns. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand; walk; sit; and requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior/office work environment, with minimal exposure to health or safety hazards. Education and/or Experience Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Experience as an academic advisor in a higher education setting is desirable. Posting Detail Information Open Date Remove from Web Open Until Filled Yes Special Instructions to Applicants Nondiscrimination Statement State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law. Quick Link to Posting ***************************************** Supplemental Questions Required fields are indicated with an asterisk (*). * * Are you a Christian? * Yes * No * * Do you attend church regularly? * Yes * No * If no, please explain (required): (Open Ended Question) * * Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information) * Yes (I am familiar and not in conflict) * No (I am in conflict or not familiar) Applicant Documents Required Documents * Resume * Christian Experience Essay Optional Documents * Cover Letter * Letter of Reference 1 * Letter of Reference 2

The Student Services Coordinator Lead serves as a primary point of contact for the Office of Student Services and plays a central role in shaping the student experience. This position supports students and artist-faculty from major conservatories and orchestras. Working within an office responsible for every aspect of the student experience, the Student Services Coordinator Lead reports to the Assistant Dean of Enrollment and Student Programming and supports all year-round Student Services staff, including the Assistant Dean of Admissions and Student Life and the Vice President and Dean of Students. Hours are varied and will include evening and weekend commitments. The position begins May 1 with part-time remote work and transitions to full-time, on-site work beginning June 10. Responsibilties Lead student arrival preparation and Welcome Week support, ensuring a smooth and welcoming transition for all incoming students. Provide comprehensive international student support, including visa document collection and tracking, J-1 timecard review, and coordination of final evaluations. Oversee volunteer coordination and logistics, including airport volunteers, transportation support, bus and luggage services, and serve as an on-site presence at the Aspen airport to welcome students and ensure smooth arrivals. Support student billing and account procedures, assisting with payment plans, refunds, reimbursements, and student payroll inquiries. Assist with scholarship program coordination, including donor thank-you letter tracking, scholarship lunches, and special scholarship-related events. Compile and produce the weekly Soundings student newsletter, gathering content, drafting copy, and designing the final layout. Support classes and performances for select small programs, such as the Center for Orchestral Leadership, American Brass Quintet Seminar @Aspen, and Classical Guitar. Oversee core office functions-including daily administrative workflows, appointment scheduling, form collection, database updates, and student communications. Serve as a primary point of contact for the Office of Student Services, fielding questions from students, artist-faculty, staff, and community members with professionalism and care. Through these and other responsibilities, The Student Services Coordinator Lead will gain hands-on experience with Slate Technolutions, the leading Higher Ed CRM platform, and ArtsVision, a top artistic management software used across the industry. Requirements Excellent interpersonal, oral and written communication skills, including the ability to interact effectively and professionally with varied constituencies (artist-faculty, guest artists, students, and colleagues) Highly organized and able to maintain poise A background in classical music and/or production is preferred, as well as experience with Microsoft Office and data entry Experience with admissions software is a plus Dates June 10, 2026-August 26, 2026 This position is eligible for a pre-season, part- remote, hourly contract beginning in May. Compensation Pre-season remote: $15.16/hour Season: $13.50/hour plus housing provided by AMFS (valued at a minimum of $5.16/hour depending on location.) Overtime $22.74/hour OR $22.00/hour if you provide your own housing. Overtime $33.00/hour. The overall non-local compensation for this position, including hourly pay ($13.50/hour) and housing ($5.16/hour), exceeds the 2026 Colorado minimum wage of $15.16. Benefits include AMFS season pass and paid sick time. Application Procedure Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please. Hiring Timeline Application review will begin in January. Applicants who submit materials before February 1 will be given priority in the review process. Interviews are anticipated to begin after February 1. Application to remain open until the position is filled. ___________________________________________________________________________________________________________ Statement on Culture, Excellence, and Access The AMFS is dedicated to fostering a welcoming community where every individual, regardless of background or identity, feels valued and respected. We believe that an accessible environment enriches our work, encourages innovation, and drives excellence. We are committed to continuously advancing these efforts, regularly assessing and improving our policies and practices-and remain focused on creating lasting change both within our organization and the broader classical music industry. The AMFS does not discriminate in employment opportunities or practices based on age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, convention centers and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! LEGENDS & THE PHIO STATE UNIVERSITY ALUMNI ASSOCIATION PARTNERSHIP Legends and The Ohio State University Alumni Association (OSUAA) have partnered to enhance engagement with Buckeye graduates around the world. The higher education fundraising landscape has transformed throughout the past decade and we recognize efforts to successfully engage alumni and friends must evolve. The partnership will introduce a new Engagement Center to identify constituents' interests, to produce and deliver relevant and engaging content and to cultivate meaningful relationships with Ohio State alumni and friends. THE OHIO STATE UNIVERSITY ALUMNI ASSOCIATION Our alumni family - 560,000-strong - is a diverse, vibrant, and growing community dedicated to making our world better. Our alumni are risk takers and innovators. They are dreamers and doers. The Alumni Association is dedicated to helping all alumni thrive and connect through our clubs and societies that span worldwide, special events, career guidance and more. Our goal is to continue producing strong relationships between our alumni and Ohio State. THE ROLE We are currently seeking Ohio State students with an interest in developing their communication skills, growing fundraising knowledge and expanding their network! The Student Engagement Specialist position offers flexible scheduling, a fun atmosphere, skill development and much more. Student Engagement Specialists are responsible for cultivating relationships with donors, alumni, friends and family of the university, with the goal of them becoming donors or continuing to give to Ohio State by providing excellent customer service. This is achieved by creating unique engagements with Ohio State alumni, friends and family through telephone and digital interactions. This position plays an essential role in implementing the engagement and fundraising efforts for The Ohio State University. ESSENTIAL FUNCTIONS * Understand and implement strategic engagement opportunities through proactive and reactive outreach via telephone calls and other digital interactions with alumni, family, and friends to connect them back to The Ohio State University. * Secure gifts and provide related stewardship and relationship building in conjunction with The Ohio State University Alumni Association. * Work closely with the Manager of the Student Engagement Specialists and Student Supervisors to execute strategy and provide comprehensive support for broad-based fundraising, including annual solicitations and special projects for all fundraising. * Develop and maintain a thorough working knowledge of the philanthropic priorities of the university to effectively present a case for support in order to secure donations. * Take timely and strategic steps in developing connections and relationships with alumni, friends, and affiliates of the university through telephone calls and digital communication. * Make effective use of the university's constituent database and other institutional resources to ensure appropriate management of donors, constituents, alumni, and volunteers in coordination with university objectives. SUCCESS CRITERIA * Build meaningful and lifelong relationships and connections with Alumni, Friends, and Family of The Ohio State University. * Connect constituents with relevant and meaningful engagement and philanthropic opportunities. * Ensure that predetermined team and individual engagement and fundraising goals and metrics are met. * Identify, cultivate, solicit (asking for donations) and steward (build a relationship with) donors with an emphasis on recurring/monthly gifts. * Positively contribute and participate in workplace culture and activities. Development and Growth Opportunities: * Opportunity for leadership roles as a Student Supervisor. * Student supervisors are responsible for leading the student team and assisting the Manager in implementing strategy, training new hires, managing shift games, activities, and statistics/performance (among other responsibilities). * Professional Development Series: * Speaker series highlighting various Ohio State and Legends leaders, as well as various leaders in different professional industries. * Build your professional network on the job * Alumni Education: Build a greater understanding of each college at the University * Hear about Alumni career paths that were jumpstarted in the same position that the students are now in * Strategy: Improve your capabilities in both fundraising and communication competencies that drive the strategy of the Engagement Center and the mission of Legends to create solutions for partners * Post-graduation full-time opportunities with Legends and The Ohio State University. * Collaborative, energetic, fun, competitive and career-focused environment. Various in-shift games, activities, and incentives. COMPENSATION AND BENEFITS: * Competitive hourly pay starting at $13.50 per hour plus additional monetary bonus and raise opportunities throughout the school year. * Referral Bonus available, dependent on the referred applicant successfully completing the interview and training process. * Various daily, weekly, and monthly incentives and competitions with various prizes. * Flexible work hours that are configured to work for current part-time or full-time students. Requirements: * Ability to work a combination of evening and weekend shifts - Monday -Thursday 1:00-5:00 pm and 5:30-9:30 pm, Friday 1:00-5:00 pm, Sunday 12-4 pm & 4:30-8:30 pm. * Times outside of these hours (daytime and early afternoon) are available as well on a case by case basis. * Demonstrated capacity to manage relationships with colleagues, constituents, alumni, and current donors to deliver effective results, including the achievement of specific and measurable goals. * Proven ability to exercise discretion at all times and able to keep confidential all data related to The Ohio State University and its alumni. * Ability to provide own transportation to: University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) Preferences: * Currently enrolled as a student at The Ohio State University. * Proven interpersonal, organizational and communication skills including written and verbal; proven ability to present ideas clearly and concisely. * Working knowledge of Microsoft Office and any related CRM experience. STUDENT TESTIMONIES "I chose to work at the EC because I knew it would help with my professional development. I did not expect it to change my life in so many positive ways. Here, I have learned how to get out of my comfort zone, become an effective communicator, and have a lasting impact on the university through my fundraising efforts. The EC has taught me how to lead by example, and I am so proud to be apart of a diverse team of individuals who are all working toward the advancement of Ohio State. My time as a student engagement specialist has inspired me to hopefully continue my work once I graduate as I apply to become full-time specialist at the Engagement Center." - Haley, Current Full Time Engagement Specialist and former Student Supervisor "After transferring from Ohio State Lima to main campus, I needed a job to help support myself for my first time living alone. Being an extremely reserved person, I never thought I would excel at a job like this because of its social nature, but chose to apply to become more confident and professional. I had never thought about a career in philanthropy until I worked here and I made the decision to change my field of study because of this job. After being promoted into two leadership roles as a student, I am now working full-time at the Engagement Center with opportunities and connections you cannot find anywhere else. The skills and lessons I learned being in a leadership position pre graduation is something that you do not find at just any campus job." - Jasmine, Current Full Time Engagement Specialist and former Lead Student Supervisor WORKING CONDITIONS * Location: On Site - University Square North 14 E. 15th Ave., Columbus, OH 43201 (right above Roots and Barrio on High St.) PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Title Student Engagement Advisor Secondary Title Group / Grade 5 Classification Classified Overtime Eligible Non-Exempt Division Student Success Differentials N/A Department Student Engagement Reports To Director of Student Engagement Supervision Received Works under the general supervision of the Director, Student Engagement. Supervisory Responsibility Supervision is not a responsibility of this position. May oversee student employees. Position Summary The Student Engagement Advisor provides support for student government and student clubs; identifies, plans, and carries out student life activities; and works with other RCC faculty and staff to develop and promote student clubs and special events. The purpose of this position is to develop student leadership and student advocacy skills, meaningfully enhance co- and extra-curricular student engagement, and to provide opportunities for student growth outside of the classroom. 1. Student Government & Students Clubs Support * Serves as a knowledge resource to student club advisors, club members and student leaders * Provides advisement to the Associated Student Government of RCC (ASGRCC) * Provides support and coordination for student leaders related to the student experience at RCC * Under the direction of the Director of Student Engagement, Dean of Student Success, and senior leadership, understands the ASG budget and supports ASG leaders to appropriately plan events within the budgetary allocations assigned by the college. * Facilitates professional-technical presentations involving business and community representatives, discussion of job opportunities and technical development, student-focused topics 2. Event Planning & Coordination * Oversees the planning and coordination of student engagement activities for the purposes of supporting student retention and student life programming on campus. * Works in coordination with Student Life and Student Engagement to organize and support co- and extra-curricular events and activities on campus. * Provides support and coordination to faculty and staff who are leading student engagement activities in their programs or departments * Collaborates with college programs and services in outreach efforts to the Latinx community and other underrepresented/marginalized student populations * Serves as a member of college committees, such as the Student Engagement Team and other committees as appropriate for the position 3. Other Duties as Assigned * May participate in College committees as assigned * Engages in professional growth opportunities as assigned * Performs other duties as assigned Institutional Expectations * Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage. * Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds. * Participates in recruitment and retention of students at an individual and institutional level in promotion of student success. * Embraces and leverages appropriate technology to accomplish job functions. * Provides high quality, effective service through learning and continuous improvement. 1. Minimum Qualifications * Education - A Bachelor's degree in Social Sciences, Education, Communication, Community Organizing and Planning, or other related field required. * Experience - A minimum of three years experience in educational administration, event planning, program coordination and/or academic advising is required , Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree. Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines. 2. Preferred Qualifications * First Aid/CPR/AED * Mental Health First Aid and/or QPR * Food Handler's Card * Coursework in sociology, psychology, human services, and/or higher education 3. Essential Knowledge, Skills, & Abilities (Core Competencies) * Knowledge - General knowledge of student development theory, practice and standards, Computer applications for communication and learning, including, but not limited to word processing, the internet, multi-media presentations, spreadsheets, and database management, the community colleges' mission, role in higher education, and student population; and sensitivity to a diverse student body and its needs. * Skills - Communicate effectively and respectfully with diverse students, staff, and community members; Demonstrate experience or potential for innovation and creativity in student activities; demonstrate a commitment to professional standards and growth. * Abilities - Interact with diverse cultures and populations with specific skills in teamwork, organization, interpersonal skills, and time management. Able to take initiative and effectively communicate in various formats (written, oral, and non-verbal); Able to stay neutral, while empowering students to engage in effective advocacy skills; Proficiency in conversational Spanish preferred. 4. Other Requirements * For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required. 5. Remote Work Options (see AP 7239 Working Remotely for more details) * This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs. 6. Physical Demands The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. * Manual dexterity and coordination are required for less than half of the daily work period which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and other standard office equipment. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility including the ability to move materials up to 5 pounds daily and 5-25 pounds rarely. This position requires both verbal and written communication abilities. 7. Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate and lighting is adequate. This is a Part-time Classified, 19 hour per week (47.5%, 52 weeks/year) position in the Student Success department. Starting compensation is entry level for Group 5 on the 2025-26 Classified Wage Schedule. Position will remain open until filled, with screening scheduled for 1/9/2026. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review. Opportunity Starts Here - with people who bring curiosity, creativity, and care to their work. At Rogue Community College, we strive to hire and support employees who enrich our community and bring fresh perspectives to our work. Together, we're creating a welcoming environment where people feel valued and respected, and where innovation grows. We value the many ways people gain experience and develop skills. If your background doesn't align perfectly with every qualification, we still encourage you to apply. You might be just what we're looking for. Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609. Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************

Title Student Advisor FLSA-Classification Non-Exempt Salary Range $40,000 - $45,000 Reports To Community School Director Program PS 179 Date February 14, 2026 General Overview: East Side House Settlement is a community resource in the South Bronx. We believe education is the key that enables all people to create an economic and civic opportunities for themselves, their families, and the communities. We are seeking a dynamic, hard-working, and creative leader who shares our passion for providing exceptional programming to children and families in the South Bronx. PS179 in partnership with East Side House is committed to the intellectualand emotional growth of every student through the creation of a nurturing and supportive learning environment. By mobilizing the resources ofparents, the community, business and cultural entities and the professionalstaff, our school community is dedicated to a single purpose- maximizing pupil potential. The Student Advisor supports attendance improvement for the Community School Program, develops relationships with students and families feel support, community members, feel connected, and emerge in successful outcomes. Coordinated resources and programs must address key priorities such as attendance, academic; socio-emotional, health and others. Programmatically, resources may be designed to include options before, during after-school, during the school year, and summer months. Under the supervision of the Community School Director with latitude for independent judgment, the Student Advisor will be responsible to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and ability required, but not limited to: Cohort Management & Support Services: • Primary person advisor for assigned cohort of students • Conduct regular one on one sessions with students, at least twice a month • Support students to create SMART goals and to work toward implementation • Partner with the students, family and/or caring adults, school, and Community School teams to develop an individualized plan for each student • Conduct and support student advisory groups in collaboration with school faculty • Provide updates on progress of students to Leadership and key school staff as needed; participate in weekly case conferencing with school and CS staff • Providing crises intervention and counseling for students as needed, under supervision of Program Director. • Providing attendance outreach through phone calls, texts through agency telephone, letters, remotely, and/or home visits • Organize and implement special activities/events that meet the recreational, cultural, social needs of the school community. • Support new student admission process (outreach, open houses/intake interviews, new student orientation, parent orientations) • Partner with students to identify opportunities and referrals based on need and aspiration of student and family. • With Program Director, create best practices for cohort management and support services to ensure high quality and demographic appropriate. Family & Community Engagement: • As an extension of our Primary Person Model (PP) model: build strong relationships with families to provide support, resources, and opportunities for growth. • Work to implement family structures with the school: regular parent workshops tailored to parent needs, volunteer opportunities, and formal connection to community resources (alignment with the Dual Capacity-Building Framework for Family-School Partnerships. • Work with families in need of additional supports on an individual basis; access to ESH's internal Social Services Department which offers a array of supportive services including individual and family counseling, entitlement screening, and referral services as well as school-based adult education opportunities such as work training programs, high school equivalency courses, and English language classes. Collaborative Practices: • Collaborate in the successful management of program with Program Director, NYCDOE Staff and the school community. • Lead and/or champion school events to build community, pride, and a welcoming environment. • Prepare and present workshops as needed for development of students' leadership, life skills and self-efficacy. • Collaborate with leadership to design tools and strategies to ensure program goals (or results) are tracked throughout the program and successfully met. • Strategize with team for program improvement. • Attend and participate in-school / community-based meetings, administrative meetings, professional development trainings and other meetings as needed. • Complete task and/ projects assigned by Program Director. Other Duties • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice Qualifications Education/Experience: • B.A/ B.S.W. with at least two years' experience with youth-related work. • Excellent verbal, analytical, writing, communication, and organizational skills. • Ability to work effectively with school aged youth, educators, families and communities from a wide range of cultural, social and economic backgrounds. • Experience working in school-based settings (Elementary and /or Middle School), with knowledge about tenants of community organizing, student support services, and youth development theories. • Ability to work collaboratively, with strong relationship building skills. • Knowledge and experience in WordPerfect/ Microsoft Word and other applications. • Bilingual English/Spanish a plus. • Some nights and weekends. Competencies • Self-motivated and eager to create a positive difference in the lives of students • Strong communication skills and dedicated to working collaboratively with an interdisciplinary team and support staff • Excellent organization, problem-solving, and time management skills • Sufficient technology skills including the ability to learn new software and programs, complete digital paperwork requirements, communicate effectively via email, and has a willingness to learn new skills/complete basic troubleshooting Remote Work ESH has determined that up to zero (0%) of this position can be remote due to COVID-19. Subject to change as public health conditions evolve. Required Clearances • Department of Education (DOE) fingerprinting. • COVID Vaccine- As a recipient of Federal, State, and local funds, all staff are expected to be fully vaccinated or able to obtain vaccination before their start date. Expected Work Schedule: This is a full-time position scheduled to work 35 hours per week. Generally, work hours are scheduled Monday-Friday, 7:30am-3:30pm/8am-4pm, occasional Saturday's and Holidays are required. Workdays/hours are subject to change based on ESH's needs. Work Environment The position is in a school-based environment. The dress code is business casual. This job operates in a professional school environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Travel Minimal travel is expected for this position. Travel throughout the NYC boroughs is expected for this position (on an as needed basis). Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This would require the ability to lift files, lift a food box to give to families, open filing cabinets and bend or stand on a stool as necessary. Reasonable accommodations that allow a candidate to meet the requirements of the position will be considered. To Apply To be considered for a position with East Side House, visit our website: ************************************** We are an Equal Opportunity Employer AAP/EEO Statement ESH encourages people with disabilities, minorities, veterans, and women to apply. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Work helps learners gain the skills they need to succeed in today's job market. Through flexible, affordable online courses and career-focused training programs, Cengage Work supports individuals, institutions and employers in preparing for high-demand fields like allied health, cybersecurity, manufacturing, skilled trades and beauty education. With partnerships across thousands of institutions and a leading position in career and technical education, the business expands access to non-degree credentials and delivers practical, job-ready outcomes for learners at every stage of their career journey. To date, Cengage Work has helped millions of learners gain employable skills, complete required trainings and pursue new career paths. **Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see *********************************************************** . The Tier 2 Student Advisor is a **customer service** position dedicated to providing personalized, high-quality support. This is a **solutions-driven frontline role** responsible for resolving issues with empathy, precision & efficiency to delight our learners. Operating in a fast-paced, structured call center environment, this role handles a **high volume of inbound and outbound contacts** . You serve as the primary point of contact for customer requests through case management software, phone, & chat. The role requires you to multitask within various platforms and tools while delivering personalized, accurate, and comprehensive assistance. We seek an enthusiastic, professional, **Customer First** individual who understands that our customers are at the heart of every decision, prioritizing their needs and satisfaction in every interaction. With a strong commitment to problem resolution, you will treat every customer with grace, own case resolution and de-escalate concerns with professionalism and care. Your compassion, communication skills, and technical agility will ensure every customer receives an exceptional experience. **What you'll do here:** **Customer-First Interaction & Relationship Building** + Provide exceptional customer service by actively listening, empathizing, and responding to customers' needs. + Build rapport by communicating with warmth, clarity, and confidence in a way that feels authentic, personal, and caring. + Maintain a calm, compassionate, and solutions-focused approach, even in challenging or escalated situations. **Case Management** **& Resolution** + Manage all assigned cases while meeting quality, efficiency, & accuracy expectations; aiming to shorten response times and minimize learner effort **.** + Handle a **high volume of inbound & outbound phone calls** throughout the day. + Maintain a 95% case closure & answer rate by managing cases across case management platforms, email, phone & chat. + Research required information using available tools and systems, applying various tools to navigate, research, and review solutions + Accuracy & Completeness: Document all interactions thoroughly and accurately across multiple systems, following policies and procedures with precision. **End-to-End** **Ownership** + Take full ownership for both the outcome and the experience, ensuring every learner's issue is fully resolved. + Empower learners to focus on learning, not logistics; make it easy to get support with a streamlined experience, reduce customer effort, minimize handoffs, and coordinate next steps on behalf of the learner. + Identify issues quickly, determine the underlying cause, and plan solutions that balance sound judgement, customer support, and business policies & procedures. + Deliver solutions that are thoughtful, clear, and comprehensive solutions, helping customers move forward and minimize repeat contacts. **Customer Advocacy** **&** **De-escalation** + Advocate for customers by understanding their challenges, addressing concerns thoroughly, and guiding them through next steps. + Maintain consistent professionalism and composure while helping students feel supported and heard. + Demonstrate emotional intelligence, respect, and self-control using conflict-resolution techniques to de-escalate tense or emotionally charged situations. **Skills you will need here:** + **Passion** **for Customer Support** : Driven to exceed customer expectations by providing exceptional service and resolving customer issues effectively. Take satisfaction in providing assistance & resolving customer cases. + **Compassion** : Seek to understand and validate customer emotions, responding with genuine care, compassion, & understanding. + **Relationship** **Building** : Build rapport & foster connection leaving every customer feeling valued, supported and confident they are in capable hands. + **Emotional** **Intelligence** : Exhibit emotional intelligence and self-control, maintaining composure and professionalism during high-stress situations. + **Communication** : Demonstrate exceptional communication skills (written & verbal). Utilize enthusiasm, positive presence, & clarity in every interaction. Actively listen to fully understand customer concerns & requirements. + **Efficiency** : Meet or exceed customer service metrics and performance goals while handling assigned cases and phone calls within a structured and fast-paced environment. + **Attention to detail** : Handle numerous tasks across multiple applications and screens while ensuring accuracy and thoroughness. + **Technological** **P** **roficienc** **y** : Proficient with computers; navigating multiple browsers, tabs, & tools simultaneously to answer questions quickly & optimally. + **Organization** : Use time management to handle assigned tasks. Maintain a system to prioritize & track tasks, ensuring completion effectively and on time. + **Reliability** : Consistently on time & present for scheduled shifts. Proactively communicate unexpected events or issues that affect attendance / performance. + **Adaptability** : Ability to learn quickly & embrace change as part of progress, remaining flexible, focused and resilient, and adjusting your approach to meet the needs of diverse learners. **Experience and Logistics** + **Required Experience** : 1-2 Years Experience in Customer Service, with proven track record to work in a fast-paced student or customer-facing environment. + **Scheduling Requirements** : _Availability to work from Monday to Friday between the hours of 8:30AM and 5:00PM_ **_PST._** + **Remote Requirements** : You will need a quiet, distraction-free workspace with reliable internet access. + **Ideal:** Bilingual - Fluently Speak, Read, and Write in Spanish/English + We encourage individuals with diverse service experiences to apply (examples include hospitality, restaurants, retail, collections, childcare and education). Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . **About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $39,000.00 - $43,000.00 USD **Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. **_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Residency Requirements: Must reside in Michigan. The Student Support Advisor is responsible for increasing student and Learning Coach engagement within the school to drive improved academic growth. The role is committed to providing consistent support throughout the student experience. The position pay is $17.00/hr. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, Highpoint Virtual Academy of Michigan (HVAM) . We want you to be a part of our talented team! The mission of Highpoint Virtual Academy of Michigan (HVAM) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us! ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. · Oversee a caseload of students assigned by the school to increase engagement (e.g., monitoring student log in, class attendance) through intervention (e.g., Learning Coach training, catch up sessions, time management). · Provide consistent proactive support to students using data resources. · Provide support to students and Learning Coaches through the Onboarding (Strong Start) experience. · Serve as primary point of contact between students and Learning Coaches and teachers and/or school administration. · Pursue and apply continuous education and training to increase efficacy with the dynamic needs of their students and Learning Coaches MINIMUM REQUIRED QUALIFICATIONS: · Two (2) years of college AND · Two (2) years of experience in education OR · Equivalent combination of education and related experience · Ability to pass required background check. OTHER REQUIRED QUALIFICATIONS: · Strong written and verbal communication skills. · Excellent problem-solving skills. · Organizational skills, multi-tasking abilities. · Adaptable and comfortable in a fast-paced work environment. · Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency. · Familiarity with the online learning experience. · An ability to learn new technology tools quickly (ex. database and web-based tools). · Ability to travel 25% of the time. DESIRED QUALIFICATIONS: · Four (4) years of college education. · Experience working with the proposed age group. · Experience supporting adults and children in learning and the use of technology. Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

can be a Remote based position. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit *********************** to learn more about how you can help people improve their lives through education. Academic Transfer Specialists are primarily responsible for evaluating courses taken at other institutions to fulfill ECPI University degree requirements. Academic Transfer Specialists will ensure the accurate and timely evaluation of credit for all prior learning including transfer credit, military training and experience, and nontraditional credit within 24-48 hours of receipt of assessment materials. Responsibilities Utilizes TES evaluation system and other resources to complete transfer credit evaluations. Assists with official transfer credit evaluations, as needed. Screens transcripts to update the student's record for any additional schools attended. Accurately verifies school accreditation, applicable degrees earned and course/grade information to ensure transfer credit is accurately applied to each student's evaluation. Processes received transcripts and other student documents in a confidential manner to ensure compliance with FERPA and college/university policies, regulations, and procedures. Works independently and with a team to complete projects such as training, software testing, attending meetings and presenting ideas to ensure the accuracy and efficiency of departmental tasks. Qualifications Education/Experience A minimum of an Associate's degree from an accredited college or university; Baccalaureate degree preferred. Preferred experience working in higher education setting, ideally in records management, academic services or student success. An equivalent combination of related work and educational experience. Skills/Abilities Highly dedicated to service excellence for students, University administrators, faculty and others. Ability to work independently and collaboratively with students, faculty, staff, administrators, and other constituents. Exceptional problem solving, administrative, analytical, interpersonal, communication and organizational skills. Working knowledge of the Microsoft Office Suite, particularly Word, Excel, and Powerpoint. The ability to prioritize work effectively and manage time efficiently. An understanding of institutional structure in an educational environment. Flexibility to learn new methodologies, technologies and systems. Preferred Qualifications One to three years of experience at an accredited institution of higher learning, preferably in student records, enrollment management or student services. Experience in: Student information systems, particularly CampusNexus Transfer technology systems, particularly CollegeSource/TES Credit transfer models Student success initiatives Knowledge of student information systems, on-line catalog and curriculum management systems, degree audit systems, or the use of query tools for extracting and reporting of student information. Knowledge of academic curriculum, curricular policies and procedures and systemic impacts of curriculum changes. Understanding of the Family Education Rights and Privacy Act (FERPA) and the ability to interpret and apply other federal, state, and institutional regulations and rules. Knowledge of credit transfer policies and practices in higher education. Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.

Stepful is reimagining allied healthcare training by offering affordable, online, instructor-led, and AI-supported programs that help learners-especially those from underserved communities-launch high-demand healthcare careers. In addition to our direct-to-consumer training, Stepful partners with leading healthcare institutions to build talent pipelines and address the growing shortage of allied health workers. Our graduates, including Medical Assistants, Pharmacy Technicians and more, go on to work at major employers like CVS, NY-Presbyterian, and Walgreens. Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $31.5M Series B led by Oak HC/FT. Additionally, we were named the #1 EdTech company in the U.S. by TIME for 2025 and to GSV's 150 Most Transformational Growth Companies in Digital Learning. We're unlocking the full potential of the global workforce-improving access to quality healthcare for everyone, everywhere. Our values: We credit much of our success to our exceptional team. We're looking for mission-driven individuals who thrive in fast-paced, sometimes ambiguous environments, and embody our four core values: Care first: We do whatever it takes for our students to succeed. Learn quickly: We test, learn with data, and iterate. Build together: We win when we rely on each other. Own it: We show up, take initiative, and show pride. The opportunity: As a Student Success Coach, you will serve as first-line support to our students providing all the information they need to succeed, graduate from their programs and find a job. You will work collaboratively with team members across the organization to resolve technical issues and clarify questions about our programs, striving always to provide the best customer experience. This is a fully remote 1099 contract position. This role requires availability during daytime hours, Monday through Friday (typically between the house of 8 AM - 8 PM EST). What you'll do: Coach students who are struggling with motivation, grades, or program payments by helping them problem-solve and stay on track toward completing their training Provide timely support to our students successfully resolving inquiries using Front/HubSpot Answer phone calls from current and potential students in the program Respond to email, SMS, and social media inquiries from potential students Create and update documentation that supports our students with getting answers to frequently asked questions Work 1:1 with students to help them stay on-track academically, meeting all requirements for graduation What you'll bring: At least 2 years of experience in career services or student coaching role (preferred) Front, Freshdesk or Hubspot experience (preferred) Strong communication skills and high attention to detail to ensure our students' issues are resolved in the most efficient manner Strong problem-solving skills to address issues and identify improvement opportunities What you'll need: A reliable computer that can handle multi-tasking among many online tools and video-conferencing software High-speed internet A quiet, professional workspace Compensation: The hourly rate range for this opportunity is $18/hour - $20/hour. Individual pay may vary from the target range and is determined by a number of factors including experience, internal pay equity and other relevant business considerations. Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Role: Student Experience Coordinator - Summer 2026 Compensation: $15-$17 / hour -Based on experience *All applicants must be age 21 or older Who we are: EF is the world's leading educational travel provider with over 55 years of experience. With our Language Travel Schools, we offer young learners the opportunity to spend 2 - 4 weeks in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more! Who You Are Are you passionate about travel and languages? Do you believe that students studying abroad have the opportunity of a lifetime? Are you dynamic, outgoing, and energetic? If so, this role could be the one for you. About the role: Our ideal Student Experience Coordinator is proactive, a team-player and a self-starter with the drive and enthusiasm to ensure each of our students has an amazing experience. You will support students in their campus daily life and enable them to have the best summer ever! Responsibilities: Welcome students at the airport and hotel, ensuring a high level of customer service and student satisfaction. Set-up and facilitate Orientation meetings Answer student queries and help with student welfare issues. Assist with processing and documentation during registration, activity purchases, room keys, and lost and found etc. Direct students to appropriate staff member to help with activities, accommodations, or academics Manage rooming lists, meeting rooms and liaise with hotel staff Deal with problems and emergency situations should they arise. Effectively communicate with colleagues from all over the world Assist with school-wide initiatives and events Preferred Qualifications Experience in a customer-facing environment, ideally with young people. Approachable and friendly with excellent interpersonal skills. Service minded and quality oriented- excellent communicator! Capable of using your own initiative. Enjoy a fast paced and ever-changing environment Patient and empathetic towards individuals from many different cultures and ages, with limited English skills Have authorization to work in the country of employment. Complete fluency in English. Applicants must be age 21 or older What will you take away? After a summer of working as a Student Experience Coordinator, you will leave having created truly amazing memories for our international students. You will expand your problem-solving skills by utilizing resources provided by EF and collaborating with staff from around the world. Your communication skills will be maximized to ensure a smooth experience for everyone. Why you'll love working here: Perks, Benefits, and more! This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support. About EF Language Abroad: At EF Language Abroad, we believe that the world is better when people try to understand one another. Since 1965, we've helped millions of students discover new places, embrace diverse cultures, and gain fresh perspectives. We're dedicated to our mission of opening the world through education, harnessing the power of language learning to deepen the connection between people across the globe. We offer immersive short-term and long-term language courses and programs across different languages in the countries where they're spoken. Through blending classroom-based lessons with interactive exercises and real-world practice, our courses bring you to the heart of the language. Together, our global staff help students from around the world develop the language skills they need to achieve their dreams. EF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All positions are subject to a criminal background and and/or reference checks, as applicable. About EF Education First Some companies are in the Business of Technology. Others are in the Business of Finance….Sports…Or Soft Drinks. At EF, we're in a different kind of Business. One that's a little less tangible, and a lot more important. Because our Business, what we make, makes everything else possible. We're in the Business of Understanding. Between people. Between cultures. For over half a century we've been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

Our Nutraceutical Wellness Company has over 28 years of proven success. Reaching a billion dollars in annual sales in 2011 five months ahead of projection. We have held an A rating with the Better Business Bureau since 1987 receiving two Torch Awards from the BBB, the Environmental Excellence Award and many other awards and accolades over the years. We are seeking individuals with Customer Service and/or Marketing experience. Part time and full time telecommute positions open. Immediate openings. Requirements: Pleasant phone demeanor with excellent communication skills, be detail oriented, and reliable. Must be a team player and possess the self discipline to prioritize responsibilities effectively. Will be part of our motivated, dedicated, and enthusiastic team. Reliable computer with high speed Internet required, phone with 3-way calling capabilities, long distance and knowledge of use. Phone and internet involvement, as well as booking appointments and performing phone interviews. Must have an entrepreneurial spirit, possess an interest in the health and wellness industry and have the desire to make a difference in their lives. Will be fully trained by our professional team! Opportunity for quick advancement. Please reply with your resume suitable candidates will be contacted to set up an interview.

Exciting Opportunity! The Student Success Coach is committed and dedicated to providing the highest levels of service to students; this includes both campus-based students and online students. This position serves as the primary point of contact for the assigned cohort of students throughout the student lifecycle. The Student Success Coach is responsible for promoting student success through personalized, proactive, and responsive support and advocacy, as well as providing prompt problem resolution. Position Responsibilities: Assist the Dean of Student Success with maintaining a written retention plan that meets the benchmarks and goals established in the annual budget. Collaborates with other departments and functional areas to deliver an optimal student experience from enrollment through graduation. Engages students through a variety of communication channels which may include synchronous video, inbound student calls, email/text/chat, and proactive outreach to students. Achieve attrition and persistence goals. Forge meaningful partnerships/relationships with various community agencies and external stakeholders to connect with and support students Maintain a comprehensive listing of off-campus referral services and points of contact. Assist students in obtaining information, contact, and resolution in the areas such as childcare, transportation, housing, financial investment, protective and legal aid services, and referral to community agencies. Proactively identify, monitor and created specific and directed intervention plans for at-risk students. Prepare for and participate in regular retention meetings. Meet individually and in small groups with students as needed. Coordinate and participate in orientation for new students. Coordinate and participate in graduation. Implement and coordinate campus student activities. Maintain a thorough knowledge of the school catalog and institution polices and best practices. Serve as proctor for entrance assessment. Other duties as required. Education: Bachelor's degree required Experience: Minimum of two years' experience working directly with students in a higher education environment. Experience working with online students in a higher education environment is preferred. Prior experience working with Canvas and/or CampusNexus preferred. Competencies: Project a professional image and provide outstanding customer services Keep commitments, meet deadlines, and achieve demanding results Ability to work independently as well as function as part of a team Organize and execute around multiple priorities Communicate effectively, both orally and in writing Cooperate and collaborate as a member of a team Use Microsoft Word, Excel, and PowerPoint to prepare and maintain records, correspondence, reports, and other data Ability to work a variety of hours including evenings and weekends Physical and Mental Requirements: Physical Requirements : This job requires normal physical mobility, including the ability to sit and stand for extended periods of time, reach with hands and arms, talk and hear. Normal hand-eye coordination; arm, hand and finger dexterity, including the ability to grasp and lift up to 40 pounds, is also required. Mental Requirements: This job requires the ability to read, recall, write and understand information. This job also requires the ability to work under moderate pressure and to manage multiple tasks concurrently. Environment: This job is normally performed in a clean, well-lighted, heated and cooled office area/classroom Note: The purpose of this is to document the major responsibilities and duties normally required of this position. This job description in no way states or implies that these are the only responsibilities or duties to be performed by incumbents. Associates are expected to follow all job related instructions and perform any other duties assigned by their supervisor(s). The Company is an equal opportunity employer and does not discriminate with regard to employment, promotion, pay or place of work because of race, religion, national origin, sex, sexual orientation, disability or age. Employment with the Company does not constitute a contract for any specific period of time and any associate is free to resign at any time, with or without a reason, just as the Company may end an associate's employment at any time, with or without a reason. The Company will, in compliance with the ADA, accommodate essential job functions whenever feasible.

Have you ever felt like something's missing in your corporate job-like a deeper purpose, true meaning, or genuine fulfilment? Even with all your achievements and expertise, is there a part of you craving more from life and your work? If you're ready to grow, evolve, and make a meaningful difference, this could be exactly what you've been looking for. We're part of a global movement focused on education and personal empowerment, helping people transform their lives through mindset, vision, and growth-while creating freedom and flexibility in our own lives. This is a self-employment opportunity using a proven business model and strategy. As an independent contractor, your income is derived from the profits of product sales. Successful individuals will be promoting personal development e-learning programs designed to help people take back control of their lives and reach their full potential. What we offer you: Success Proven Business Model. Simple 3 step system & automation tools. Robust training for advancing professional skills. Competitive and uncapped compensation structure. Flexible work schedule prioritizing a healthy work-life balance. Requirements Generate leads through the creation and placement of basic online ads on various platforms. Conduct brief telephone or Zoom interviews. Provide support and guidance to your team members and community associates. Participate in weekly training sessions via Zoom. Benefits Embrace the flexibility of working from home tailoring your schedule to fit your lifestyle. Take charge of your entrepreneurial journey, forging your unique path to success. Remain at the forefront of the industry with entry to state-of-the-art resources and training. Feel the deep satisfaction of truly making a positive impact on the world. Follow me on LinkedIn

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date. Weekly Work Hours 40 Compensation Range Staff Range N06 Salary Minimum $66,900.00 Annually FLSA United States of America (Exempt) Type Staff Position Summary The Student Success Coach is an essential role designed to provide concierge-styled student case management, providing comprehensive support including advising, career exploration, continuous progress monitoring, and connection to a broad network of internal and external wrap-around services. Providing high-impact engagement and continuous monitoring, tracking, and support from enrollment to completion, Success Coaches are the consistent single point of contact, responsible for helping students to navigate their higher education journey towards a career. Success Coach teams serving traditional, dual credit/early college/P-Tech, continuing education, and a variety of other specialized student populations, including but not limited to students thriving through their first year experience. Leverages emerging technology to streamline student communication, tracking, and service efficiencies. Required Knowledge, Skills, and Abilities Knowledge of the purpose of community colleges and the vision of Dallas College. Knowledge of Dallas College certificates, programs and degrees. Demonstrate a thorough understanding of college and community resources that address holistic student needs including student basic needs, mental health and wellness, career and transfer preparation, and student development, leadership, and advocacy programming. Demonstrate general knowledge of baseline financial aid and FAFSA information. Knowledge of Dallas College, State and Federal policies and procedures impacting service to students (FERPA, TSI-A, Dallas College Board Policies, Title IX, etc.) Ability to leverage emerging technology to track and monitor student progress towards completion goals. Demonstrate experience preparing concise and clear written and verbal reports detailing case management activity and outcomes. Ability to assist students in identify and navigating barriers that impact retention, persistence completion, and success. Demonstrate and be able to apply contemporary research which underpins high impact coaching, advising, and student success strategies. Demonstrate a depth of knowledge and experience in relation to academic advising, coaching, Guided Pathways, first-year experience, retention, and career services. Demonstrate strong commitment to shared accountability and high-quality customer service and care. Demonstrate experience effectively engaging and supporting students in a remote work environment. Be familiar with relevant national policies, practices and legislation that relates to retention, success coaching, and pathway development and support. Respond appropriately to issues in a dynamic rapidly changing educational/economic environment. Demonstrate an understanding of emerging technologies and the effective application of service technologies to enhance student academic planning, tracking, and engagement with internal and external resources and supports. Demonstrated ability to work effectively with students. Experience working with underserved and marginalized communities. Demonstrate a commitment to continuous learning and professional development. Excellent time management, organization, problem-solving, and communication skills. Demonstrate strong listening, writing and verbal skills. Excellent interpersonal skills using collaboration, tact, patience, and courtesy. Physical Requirements Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made for individuals with physical challenges to perform the essential duties and responsibilities. Minimum Qualifications Bachelor's degree or higher in higher education, student development, community college leadership or related field as confirmed by official transcripts. Master's degree preferred. Official transcripts required. Minimum three (3) years of experience in academic advising, success coaching, first-year experience, or retention within student services or higher education. Ability to work extended hours beyond the regular 8:00 am to 5:00 pm workday especially during heavy registration peak times including nights and weekends. Bilingual or multilingual skills preferred. ***Will be subject to a criminal background check. Some positions may be subject to a fingerprint check.*** Key Responsibilities Serve as the central, ongoing case manager for an assigned caseload of Dallas College students. Provide highly engaged, high quality customer service. Provide professional academic advising, career exploration, relevant resource referrals, orientation, and registration assistance to new and continuing Dallas College students. Provide timely responses (within 1 business day) to student's inquiries via phone, email, and technology applications (i.e., Navigate, two-way texts, etc.) Collaborate with a broad network of internal and external partners to connect students to additional supports that address student needs and support their success. Utilize technology (Colleague, Blackboard, Navigate, Greenlight, Salesforce, etc.) to streamline student communications, nudges, and progress monitoring. Collaborate with Pathway Specialists to assist unassigned students in selecting a pathway and program of study. Collaborate across the division to develop and implement high-impact engagement and support strategies that promote a sense of belonging and strengthened student outcomes. Track student milestones using technology and the Dallas College integrated Advising and Career Development syllabus. Develop, manage, and communicate services and resources through program promotions, class presentations, training sessions, and faculty and community collaborations. Participate in ongoing relevant professional development to ensure implementation of current strategies and promising practices. Prepares reports, proposals, and recommendations for overall programs; keeps detailed records of assigned activities. Completes required Dallas College Professional Development training hours per academic year. Performs other duties as assigned. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance. About Us Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do. Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees' religious practices and beliefs, as well as any mental health or physical disability needs. #LI-MB1 Applications DeadlineFebruary 9, 2026

Posting Detail Information Position Number SE0662.00000 Position Title Student Success Coach Job Type Staff FT/PT Full-Time Employee Class Description Staff exempt General Position Description Responsible for providing personalized holistic student support and coaching. The Student Success Coach provides learning opportunities as well as creates conditions that lead to the achievement of students' academic and career goals. The Student Success Coach will also monitor student persistence and progression towards graduation utilizing appropriate advising technology. Ensures compliance with degree program requirements and college policy as well as with federal, and state regulations. Flexible Work Arrangement Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely. Grade 2027 Exemption Status Exempt Posting Number S3722P Location(s) Kissimmee, FL 34744 - Osceola Campus Proposed Work Schedule (Please note hours subject to change based on business needs) Monday through Thursday from 8 am to 6pm. Friday from 8am to 5pm, Business hours are subject to change based on business needs. Number of Vacancies 1 Posting Start Date 01/21/2026 Posting End Date 02/05/2026 Open Until Filled No Quicklink for Posting ****************************************************** Posting Detail Information Temporary Position (Temp or Grant Funded) Details Salary Range $44,389 - $47,938 yearly Essential Job Functions Description of Job Function 1. Provides students with personalized holistic student support and coaching. Guides and recommends Valencia resources, such as academic, non-academic, and community resources, to support academic progression and career success. Description of Job Function 2. Serves as the point of contact to assigned cohorts and supports students as they navigate college policies and procedures and other institutional resources. Description of Job Function 3. Uses technology to leverage a cohort-based coaching model and support students seeking guidance and support; maintains, tracks, and reports on student outreach, engagement, and established outcomes. Description of Job Function 4. Supports students in developing an educational plan by evaluating college placement test results, degree audits, and transfer credits to guide students with course selections. Provides strategies to help students with identifying educational and career goals as well as selecting a degree pathway. Description of Job Function 5. Provides holistic coaching through a variety of service delivery modes (e.g., group coaching, one-on-one coaching, online coaching, etc.) in response to student needs, enrollment trends, and changing campus environments. Description of Job Function 6. Manages and analyzes caseload data to monitor students' academic progress. Disseminates information accurately and concisely as required, keeping detailed records, and providing appropriate referrals based on students' needs. Description of Job Function 7. Collaborates with the coaching leadership team to develop and implement proactive strategies aimed at improving the student experience and supporting the college's student persistence and graduation objectives. Description of Job Function 8. Develops and facilitates educational opportunities (e.g., events, presentations, information sessions, etc.) designed to enhance student learning outcomes and increase student engagement. Participates in the new student onboarding experience. Description of Job Function 9. Participates in departmental, advisory, and curriculum meetings to stay informed on program developments, career and occupational trends, and updates to college policies and procedures. Description of Job Function 10. Perform other related duties as assigned. Qualifications Drivers License Requirement Drivers License Requirement Not Applicable Required Qualifications Required Minimum Education Bachelor's Degree from a regionally accredited institution, or any equivalent combination of related education, training, and/or experience which provides the required knowledge, skills, and abilities to perform the essential functions. Required Field of Study Other Required Qualifications Required License/Certification Preferred Qualifications Preferred Education & Field of Study Preferred Type of Experience Preferred Licenses/Certification Knowledge, Skills and Abilities Knowledge, Skills and Abilities 1. Ability to communicate interpersonally, orally, and in writing. 2. Ability to assess student's developmental needs and translate theory into practice. 3. Ability to follow protocols to facilitate advising programs appropriately. 4. Strong interpersonal communication skills and the ability to provide authentic person-centered advising to students. 5. Knowledge of college's educational policies and graduation requirements. 6. Ability to research the educational policies and graduation requirements of any college or university. 7. Ability to collaborate with other departments to resolve student issues to full resolution. 8. Ability to continuously learn, interpret, and explain new knowledge regarding changes and advancements in federal, state, college policies, regulations, and technology. Working Conditions General Working Conditions This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making. The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions. Job specific working conditions Job Specific Designation

WHAT SHOULD I KNOW BEFORE I APPLY? Welcome! We're excited that you're interested in applying for a position at Lewis & Clark College. Before you get started, here are a few important things to keep in mind: Returning Applicants: If you've previously been hired for a position at Lewis & Clark College, we'd love to see you back! Please close this window and log into your Workday account using your LC credentials. You can easily apply through the Talent and Performance icon on your home page. New Applicants: If you're applying for the first time, we encourage you to prepare your resume and gather your I-9 documents in advance. This will help streamline your application and hiring process! For more information and resources, please visit our Student Employment Resources. WHO WOULD I REPORT TO?Inclusion and Multicultural Engagement (Joann Zhang (On Leave)) WHAT DEPARTMENT IS THIS IN?5420 Non Work Study, Inclusion and Multicultural EngagementWHEN DOES THIS POSITION BEGIN (AND END, IF APPLICABLE?2026-02-23 - ABOUT THE POSITION: IME is a campus resource and community space that supports students from all identities and backgrounds, with a special focus on those who identify as students of color, first-generation students, and/or students within the LGBTQ+ community. IME focuses on creating opportunities for belonging, leadership, advocacy, and celebrating diverse cultures on our Lewis & Clark campus and beyond. The Special Events & Program Coordinator position is responsible for leading the planning committees and events related to LGBTQ+ History Month, MLK Week, Black History Month, and Asian Diaspora Pacific Islander Heritage Month. In addition to Heritage and History months, this position will co-lead other events that pertain to historically underrepresented communities alongside the IME team. Applicants must be available to work on campus for the entire 2026-2027 school year. DUTIES AND RESPONSIBILITIES Lead planning committees for the LGBTQ+ History Month, Black History Month, and Asian Diaspora Pacific Islander Heritage Month. Plan and facilitate at least one heritage/history month program during the heritage/history month listed above. Support, plan, and facilitate community events (First-Generation Celebration, MLK Week, annual banquet, etc. ) Collaborate with Affinity clubs & unions (as needed) Support the daily operations of the IME suite (greeting guests, maintaining the suite, promoting events, etc.). Attend bi-weekly IME staff meetings, training, and 1:1s with the IME supervisor. Develop programs, workshops, and/or events that focus on creating belonging and community for historically marginalized students. Collaborate on projects and major IME events with the IME team, campus partners, and/or external agencies. Participate in outreach efforts, including but not limited to tabling, social media, etc. Serve as an ambassador for college initiatives on diversity and inclusion, including upholding all College policies. Other duties as assigned. REQUIRED QUALIFICATIONS: Good organizational, time management, and communication skills, both verbal and written. Proven experience in creative problem-solving and ongoing self-assessment. Ability to work effectively both independently and as part of a collaborative team. Foundational understanding of diversity, equity, inclusion, social justice, anti-oppression work, and/or ethnic or cultural studies. Demonstrated commitment to supporting and celebrating individuals and communities from historically underrepresented backgrounds. Applicants should have a GPA of 2.5 or higher or have shown significant improvement each semester for at least two semesters. If this is your first semester at L&C, please email a screenshot of your progress report to *****************. If you do not believe your GPA or progress report reflects your ability to be successful, please feel free to let us know. PREFERRED QUALIFICATIONS: Experience planning and coordinating events at Lewis & Clark, either through a department or a student organization. Ability to manage logistics and balance multiple projects simultaneously. Experience facilitating - or an interest in facilitating - dialogues, workshops, or conversations with small and large groups WORK STUDY PREFERENCE: Federal or L&C Work Study strongly preferred - if you have questions about your eligibility, please contact Financial Aid at ************ or ************** SCHEDULE: Work shifts available between 9:00 AM - 5:00 PM, Mondays - Fridays Student must be able to work 6 - 7 hours per week, Mondays - Fridays On occasion, students may be asked to work evenings and/or weekends depending on the College event schedule RATE OF PAY: Current OR minimum wage IMPORTANT NOTES: Hired staff will represent IME and may be asked to serve as an ambassador for the college. This individual will be expected to uphold all College policies. Student conduct records will be reviewed as part of the process. Please inform us if you have any concerns or matters you would like to discuss before we proceed. The presence of a conduct record will not necessarily affect your application. Hired staff should expect to work in the IME suite. Working from home may be approved on rare occasions and on a case-by-case basis. Some positions may require summer work (with flexible virtual hours) and will be communicated in the offer email. Regular office hours will begin during the first week of classes in the fall and will conclude by the last day of the spring semester unless approved by the supervisor. Hired staff are not expected to work over reading days and breaks unless approved by a supervisor. Hired staff are expected to participate in the fall and spring staff training, which is currently scheduled for Friday, August 28, 2025, and Monday, January 18, 2026 (or Saturday, January 23, 2026) *IME Student Staff will be paid hourly during regularly assigned duties. For special events (Great Expectation Mentorship (GEM) retreat, or events as specified ahead of time by the director), IME Student Staff will be paid a set amount for that day('s) work. APPLICATION STEPS & TIMELINE Apply by Wednesday, January 21st, by 8 am Interviews will take place between the end of January and early February. Our goal is to complete the hiring process by the end of February. Questions? E-mail Joann Zhang (she/her) at ***************** THE NATIONAL ASSOCIATION OF COLLEGES AND EMPLOYERS (NACE) COMPETENCIES: NACE competencies are the skills that employers are looking for in college graduates. By engaging in this role with IME, hired staff should expect to develop the following NACE competencies. Equity and Inclusion - Demonstrate the awareness, attitude, knowledge, and skills required to equitably engage and include people from different cultures and backgrounds.. Engage in anti-oppressive practices that actively challenge the systems, structures, and policies of racism and inequity. Communication - Clearly and effectively exchange information, ideas, facts, and perspectives with persons inside and outside of an organization. Critical Thinking - Identify and respond to needs based upon an understanding of situational context and logical analysis of relevant information. Lewis & Clark College adheres to a nondiscriminatory policy with respect to educational programs, activities, employment, and admission. We do not discriminate on the basis of actual or perceived race, color, sex, religion, age, marital status, national origin, the presence of any physical or sensory disability, veteran status, sexual orientation, gender identity, gender expression, or any other basis prohibited by applicable federal, state, and local laws. The Associate Vice President of Human Resources has been designated to handle inquiries regarding employment- and disability-related non-discrimination policies. Title IX inquiries may be directed to the Title IX coordinator or deputy Title IX coordinators. (************************************************* Reasonable Accommodation Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Eligibility to Work In order to comply with US Homeland Security Department regulations, all employees must complete an I-9 form in Workday prior to or no later than the first day of work and bring originals (no photocopies) of their supporting documentation to Human Resources no later than the 3rd business day of employment. Failure to have a completed I-9 form on file with the College will result in immediate termination of employment.

Return to Careers Division/Department Academic Affairs Reports to Director of Library Services Type Full-time Wilberforce University, the nation's first private HBCU, is a small liberal arts institution with an entrepreneurial focus and a proud legacy of academic excellence. The Rembert E. Stokes Library seeks a passionate and student-centered Student Success Librarian to support teaching, learning, and research across the campus community. This position combines leadership in information literacy instruction with the management of electronic resources, requiring a versatile professional who can effectively balance instructional responsibilities with technical expertise. The ideal candidate will collaborate with faculty, staff, and students to advance student achievement, foster information literacy, and ensure reliable access to digital resources. Essential Duties & Responsibilities Other duties as assigned Information Literacy & Instruction: * Design, develop, and deliver information literacy instruction sessions, workshops, and tutorials to support student academic success. * Collaborate with faculty to integrate information literacy and research skills into the curriculum across disciplines. * Create and maintain instructional resources, including online research guides, video tutorials, and handouts tailored to diverse learning needs. * Assess the impact of instruction through surveys, feedback, and learning outcomes, and use data to improve teaching effectiveness. * Assisting with cataloging. Student Success & Engagement: * Provide individualized research consultations and reference support to students, both in-person and online. * Partner with student support services (e.g., advising, writing center, tutoring) to develop initiatives that enhance retention and student achievement. * Design programs, workshops, or outreach activities that promote academic success, research confidence, and lifelong learning. * Support first-generation, at-risk, and underrepresented student populations with targeted instruction and outreach. Required Knowledge, Skills and Abilities Minimum Qualifications * Master of Library Science or Master of Library and Information Science. * One to two years of experience Required Documents to Submit with Online Application: * Resume * Unofficial Transcripts (Official transcripts from all institutions attended must be received prior to offer.) All applications and required documents must be submitted to ****************************** and *************************. A complete packet must be submitted for full consideration. Closing Date: Open until filled Wilberforce University is an equal opportunity employer and is committed to fostering an inclusive and diverse community. All candidates must be legally authorized to work in the United States at the time of hire. The University does not sponsor or take over sponsorship of employment visas for this position. Wilberforce University Founded in 1856, Wilberforce University is America's first private, coeducational University established to educated men and women of African descent; and is closely affiliated with the African Methodist Episcopal Church. Today, Wilberforce is a well-respected private, residential liberal arts university with a clear mission, core values and vision for the future and is a noted pioneer in the Co-Operative Education Movement. Wilberforce awards the Bachelor of Arts and Bachelor of Science degrees in the areas of business, engineering and computing science, humanities, natural sciences, and social sciences; as well as the Master of Rehabilitation Counseling degree. The University is located in Wilberforce, Ohio, a community readily accessible to the Dayton, Cincinnati and Columbus metropolitan centers' social, professional and cultural amenities and airports. Wilberforce University is an Equal Opportunity Employer How to Apply: To apply for the Student Success Librarian position, use the "Quick Apply/Submit Resume" button below to submit your information, cover letter and resume to the Wilberforce University Department of Administration and Human Resources.