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Student support services director skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical student support services director skills. We ranked the top skills for student support services directors based on the percentage of resumes they appeared on. For example, 25.7% of student support services director resumes contained student support as a skill. Continue reading to find out what skills a student support services director needs to be successful in the workplace.

15 student support services director skills for your resume and career

1. Student Support

Here's how student support services directors use student support:
  • Utilize data to monitor and evaluate the effectiveness of intensive professional development for Student Support Services.
  • Provided leadership and administrative oversight to the Student Support Services program.

2. Social Work

Here's how student support services directors use social work:
  • Hire and supervise clinical social workers, interns, and special education staff.
  • Assist County counselors, psychologist, social workers, and nurses.

3. Professional Development

Professional development means to have the essential training certification or education with the purpose of earning and having a successful career. Every job requires a different set of skills. However, new skills may be needed in the future. Professional development, in this regard, helps people to develop and polish the skills and become efficient workers.

Here's how student support services directors use professional development:
  • Presented professional development to classroom teachers on special education process, academic intervention strategies, and behavior intervention strategies.
  • Assisted developmental education coordinator with restructuring training and professional development for faculty.

4. Student Services

Here's how student support services directors use student services:
  • Implemented strategies that provided for an efficient delivery system of required and permissible student services for program participants.
  • Utilized institutional and national research data as the venue for continuous improvement of academic and student services.

5. Crisis Intervention

Here's how student support services directors use crisis intervention:
  • Administer intensive short-term crisis intervention program for families of children at imminent risk of out-of-home placement.
  • Provided individual and family counseling, crisis intervention and referrals.

6. Mediation

Here's how student support services directors use mediation:
  • Attend and contribute to impartial hearings or legally-binding mediation meetings where students' needs are discussed.

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7. Financial Aid

Financial aid refers to cash released to an educational institution to help a student pay the school fee. The issuance of financial aid, whether scholarships, grants, or loans, aims to make access to education affordable to all students irrespective of their backgrounds.

Here's how student support services directors use financial aid:
  • Provide high school placement and financial aid counseling for all students bound to college preparatory secondary schools locally-based or nationally.
  • Coordinated counseling for students' enrollment, VA benefits, orientations, financial aid, academic counseling, and admissions.

8. Coordinators

Here's how student support services directors use coordinators:
  • Developed independent living curriculum, trained and supervised instructional staff, two Residential Coordinators and staff.
  • Advised on behavioral or medical issues escalated by Program Coordinators and Home Coordinators.

9. Academic Support

Academic support is the assistance granted to students on top of the regular teaching in the classroom.

Here's how student support services directors use academic support:
  • Planned, developed, and administered the TRIO grant program to provide quality academic support services for eligible and enrolled students.
  • Worked with Academic Support Center to develop, organize, and provide tutoring services to students.

10. Community Agencies

Community agencies stand for the organizations operated to provide human service in the community.

Here's how student support services directors use community agencies:
  • Coordinated with community agencies to leverage resources providing integrated services to clients, including multidisciplinary services, i.e.
  • Established and maintained positive working relationships with DJJ representatives, court officials and other community agencies.

11. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how student support services directors use direct supervision:
  • Direct supervision of Residential Management including Program Directors and Program Managers, ensuring quality support and services at all times.
  • Direct supervision of the staff assigned to these units which included a multidisciplinary team of approximately fifty people.

12. Student Retention

Here's how student support services directors use student retention:
  • Recruited faculty, administrators, alumni, and student mentors to support student retention and enhance personal and career success.
  • Develop, supervise, and assess student retention strategies for the program.

13. Student Development

Here's how student support services directors use student development:
  • Worked alongside Student Development, International Student Success Team and Academics to ensure that student's needs are being met.
  • Collaborated with Student Development to ensure health forms are complete and that students are immunized.

14. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how student support services directors use federal regulations:
  • Introduced specific operational guidelines that helped the program to remain compliant to the Federal Regulations.
  • Provide expert interpretation of federal regulations in establishment of compliant institutional and program processes.

15. Trio Program

Here's how student support services directors use trio program:
  • Marketed TRIO Programs to incoming students, maintaining 450 students a year to receive grant funds.
  • Marketed TRIO Programs and the University to students and public.
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List of student support services director skills to add to your resume

Student support services director skills

The most important skills for a student support services director resume and required skills for a student support services director to have include:

  • Student Support
  • Social Work
  • Professional Development
  • Student Services
  • Crisis Intervention
  • Mediation
  • Financial Aid
  • Coordinators
  • Academic Support
  • Community Agencies
  • Direct Supervision
  • Student Retention
  • Student Development
  • Federal Regulations
  • Trio Program
  • SSS
  • Enrollment Management
  • Persistence
  • Administrative Oversight
  • IEP
  • Scholarship
  • NCAA
  • Program Budget
  • ELL
  • Advisory Boards
  • Graduation Rates
  • Educational Programs
  • Academic Programs
  • Childhood
  • Progress Monitoring
  • Freshman
  • Study
  • Academic Performance
  • Student Engagement
  • Federal Guidelines
  • Cultural Events
  • Classroom Management
  • Student Organizations
  • Federal Government

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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