How to hire a student support services

How to hire a student support services, step by step

Here's a step-by-step student support services hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a student support services job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new student support services
• Step 8: Go through the hiring process checklist

What does a student support services do?

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1. Identify your hiring needs

   The student support services hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect student support services also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of student support services salaries for various roles:

   Type of Student Support Services	Description	Hourly rate
   Student Support Services	Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.	$12-29
   Liaison	A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters... Show more	$14-45
   Advocate	An advocate is a voice for the voiceless. It is their responsibility to speak on behalf of an individual or a particular cause... Show more	$12-27

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Student Support
   • Support Services
   • Financial Aid
   • Academic Support
   • Math
   • Mathematics
   • Student Services
   • Study
   • Trio SSS
   • GPA
   • Professional Development
   • Chemistry
   • FERPA
   • Student Athletes

   Check all skills

   Responsibilities:

   • Manage work flow to ensure all payroll transactions are process accurately/timely.
   • Assist students to complete and submit FAFSA and scholarship applications as well as course registration.
   • Assist students with online FAFSA applications and preparation of loan applications and registering for classes.
   • Document progress notes as students pursue their academic plans and register for classes while maintaining FERPA confidentiality laws.
   • Sign confidentiality agreement due to FERPA regulations.
   • Conduct classroom review sessions for introductory mathematics courses.

   More student support services duties

3. Make a budget

   Including a salary range in the student support services job description is a good way to get more applicants. A student support services salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a student support services in Wyoming may be lower than in California, and an entry-level engineer typically earns less than a senior-level student support services. Additionally, a student support services with lots of experience in the field may command a higher salary as a result.

   Average student support services salary

   $40,195yearly

   $19.32 hourly rate

   ---

   Entry-level student support services salary

   $25,000 yearly salary

   Updated January 21, 2026

   Average student support services salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$53,045	$26
   2	District of Columbia	$50,095	$24
   3	New York	$46,898	$23
   4	Wisconsin	$45,458	$22
   5	Ohio	$44,512	$21
   6	Massachusetts	$44,166	$21
   7	Minnesota	$43,396	$21
   8	Virginia	$41,698	$20
   9	Florida	$40,188	$19
   10	New Mexico	$39,869	$19
   11	Illinois	$39,739	$19
   12	North Dakota	$37,867	$18
   13	Colorado	$36,761	$18
   14	Iowa	$36,237	$17
   15	Kentucky	$34,045	$16
   16	Texas	$33,650	$16
   17	Indiana	$32,793	$16
   18	Washington	$32,596	$16
   19	Georgia	$32,474	$16
   20	Arizona	$31,235	$15

   Average student support services salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Strategic Education	$66,086	$31.77
   2	Dignity Health	$64,419	$30.97	37
   3	Boston Public Schools	$64,217	$30.87	3
   4	Mount Sinai Health System	$60,340	$29.01	21
   5	Long Beach City College	$57,731	$27.76
   6	West Contra Costa Unified School District	$56,940	$27.38	3
   7	State College of Florida	$53,368	$25.66	5
   8	PSEA	$52,924	$25.44	64
   9	University of Nevada, Reno	$52,736	$25.35	44
   10	Louisiana State Police	$50,264	$24.17
   11	University of Colorado Boulder	$49,396	$23.75	4
   12	Central Wyoming College	$48,409	$23.27	1
   13	University of Delaware	$47,314	$22.75	9
   14	Grossmont College	$46,907	$22.55
   15	New York Medical College	$45,192	$21.73
   16	University Of Minnesota Physicians	$44,252	$21.27	1
   17	U.s.government	$43,516	$20.92	2
   18	Tetra Pak	$43,515	$20.92
   19	Advanced Concepts and Technologies International, LLC (ACT I)	$42,837	$20.59
   20	Kellogg	$42,247	$20.31	2

4. Writing a student support services job description

   A job description for a student support services role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a student support services job description:

   Student support services job description example

   You will receive a $2,500 gross sign-on bonus after 90 days of employment.
   
   Student Support Coaches should be enthusiastic, empathic, have a sense of humor and be patient. It's nice if they have traveled the same or similar paths that our students are on and can offer real world experiences as they support students in the Job Corps program. Work environment is in the dormitories with students when they are not in class. See schedules available below.
   
   Benefits Include 3 weeks paid vacation, 2 weeks earned sick leave and 11 holidays per year for full time and part time employees working at least 20 hours per week; company paid life insurance and long term disability insurances; and company matching 401(k) funds are 100% vested from the first day the company matches any money.
   
   Shifts Available :
   
   Full Time Swing Shift - Monday to Wednesday 3:30 pm to 12:30 am and Saturday and Sunday 7:30 am to 3:30 pm
   Part Time (32 Hours Per Week) Swing Shift - Thursday to Sunday 3:30 pm to 12:30 am
   
   Full Time Graveyard Shift - Wednesday to Sunday Midnight to 8:00 am
   Part Time (32 Hours Per Week) Graveyard Shift - Saturday to Tuesday Midnight to 8:00 am
   
   Starting Pay : $15.50 per hour with opportunities for growth and advancement
   
   Education & Experience Requirements : High school diploma or GED, experience working with youth, excellent written and verbal communication skills, and a valid driver's license with an acceptable driving record.
   
   Some of the Responsibilities : Provide proper guidance to students that foster positive group living relations, student retention, satisfaction and achievement in the program. Create positive peer leadership role modeling techniques within the dorm. Direct dorm activities and assist with recreational activities for students on and off center. Monitor dormitories to ensuring safety and proper behavior of students. Help students resolve potential or occurring problems. Some paperwork. #ZR

   Management & Training Corporation is an Equal Opportunity Employer: Minority/Female/Disability/Veteran

   Copy this example

   

5. Post your job

   To find student support services for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any student support services they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level student support services with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your student support services job on Zippia to find and recruit student support services candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit student support services, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new student support services

   Once you've found the student support services candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new student support services. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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