What does a student support services do?
The one who shows the track of academic pursuit is student support service. Equipped with a wide range of knowledge themselves, such people provide auxiliary aids and services to the aspirants. They select appropriate and effective accommodations and provide counseling to the students.
Student support services responsibilities
Here are examples of responsibilities from real student support services resumes:
- Manage work flow to ensure all payroll transactions are process accurately/timely.
- Assist students to complete and submit FAFSA and scholarship applications as well as course registration.
- Assist students with online FAFSA applications and preparation of loan applications and registering for classes.
- Document progress notes as students pursue their academic plans and register for classes while maintaining FERPA confidentiality laws.
- Sign confidentiality agreement due to FERPA regulations.
- Conduct classroom review sessions for introductory mathematics courses.
- Provide individual academic assistance to students having difficulty with college-level mathematics
- Organize and offer various support groups, instruction and programs for developmental disable students and student veterans.
- Coordinate recruitment events that contribute to veterans enrollment levels.
- Provide individual academic assistance to students having difficulty with college-level mathematics
Student support services skills and personality traits
We calculated that 21% of Student Support Services are proficient in Student Support, Support Services, and Financial Aid. They’re also known for soft skills such as Communication skills, Organizational skills, and Problem-solving skills.
We break down the percentage of Student Support Services that have these skills listed on their resume here:
- Student Support, 21%
Collaborated with student support departments, academic counselors and remedial service program staff, ensuring at-risk students receive retention support services.
- Support Services, 18%
Provided the necessary referrals for campus academic support services and performed customer service duties.
- Financial Aid, 6%
Program Promotions Academic Advising Career Counseling Financial Aid Assistance Scholarship Assistance English Tutoring Managing Peer-Tutoring Program Graphic Design Marketing Grants Event Planning
- Academic Support, 5%
Communicate concerns related to individual participants to Program Director, Academic Support Specialist as needed.
- Math, 5%
Peer Math and Science Tutor (part-time) Tutored college students in all math and science courses offered at South Georgia College
- Mathematics, 5%
Conducted classroom review sessions for introductory mathematics courses.
"student support," "support services," and "financial aid" are among the most common skills that student support services use at work. You can find even more student support services responsibilities below, including:
Communication skills. To carry out their duties, the most important skill for a student support services to have is communication skills. Their role and responsibilities require that "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help." Student support services often use communication skills in their day-to-day job, as shown by this real resume: "provided academic support and direct tutorial assistance for students built communication and time management skills"
Organizational skills. Another essential skill to perform student support services duties is organizational skills. Student support services responsibilities require that "social and human service assistants must often complete lots of paperwork and work with many different clients." Student support services also use organizational skills in their role according to a real resume snippet: "organized events for peers involved with student support services carried out multiple organizational and administrative tasks"
Problem-solving skills. This is an important skill for student support services to perform their duties. For an example of how student support services responsibilities depend on this skill, consider that "social and human service assistants help clients find solutions to their problems." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a student support services: "assisted athletes in a variety of mathematics courses and several others collaborated one-one-one with students to strengthen problem-solving and critical thinking skills".
Time-management skills. A big part of what student support services do relies on "time-management skills." You can see how essential it is to student support services responsibilities because "social and human service assistants often work with many clients." Here's an example of how this skill is used from a resume that represents typical student support services tasks: "provide students with up-to-date resources for financial aid and scholarship deadlines. "
Interpersonal skills. A commonly-found skill in student support services job descriptions, "interpersonal skills" is essential to what student support services do. Student support services responsibilities rely on this skill because "social and human service assistants must make their clients feel comfortable discussing sensitive issues." You can also see how student support services duties rely on interpersonal skills in this resume example: "core qualifications excellent interpersonal and oral communication skills. "
The three companies that hire the most student support servicess are:
- Strategic Education10 student support services jobs
- PSEA4 student support services jobs
- Universal Technical Institute3 student support services jobs
Choose from 10+ customizable student support services resume templates
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Student support services vs. Liaison
A liaison is a middle person responsible for collaborating different institutes, managing professional relationships to create benefiting results that would help a business' meet its goals and objectives. Duties of a liaison include facilitating communications, establishing partnership contract plans and procedures, managing conflicts, providing immediate resolution for concerns, and evaluating collaboration parameters. A liaison must be highly knowledgeable about the subject matters of the represented organization, handling inquiries, and coming up with strategic solutions to make the project successful.
These skill sets are where the common ground ends though. The responsibilities of a student support services are more likely to require skills like "student support," "support services," "financial aid," and "academic support." On the other hand, a job as a liaison requires skills like "patients," "customer service," "home health," and "rehabilitation." As you can see, what employees do in each career varies considerably.
Liaisons earn the highest salaries when working in the manufacturing industry, with an average yearly salary of $77,941. On the other hand, student support services are paid more in the education industry with an average salary of $38,009.On average, liaisons reach similar levels of education than student support services. Liaisons are 1.6% less likely to earn a Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.Student support services vs. Advocate
An advocate is a voice for the voiceless. It is their responsibility to speak on behalf of an individual or a particular cause. Most of the duties will vary depending on the line of organization or duty involved; however, an advocate must have extensive knowledge or background on the subject matter. Furthermore, an advocate must be present at gatherings regarding the cause, assist in the negotiation and mediation processes involving contracts and legal documentation, provide or convey accurate information, and defend what they represent.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that student support services responsibilities requires skills like "student support," "financial aid," "academic support," and "math." But an advocate might use other skills in their typical duties, such as, "cpr," "customer service," "developmental disabilities," and "cleanliness."
Advocates earn a lower average salary than student support services. But advocates earn the highest pay in the government industry, with an average salary of $40,536. Additionally, student support services earn the highest salaries in the education with average pay of $38,009 annually.advocates earn similar levels of education than student support services in general. They're 4.1% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Student support services vs. Program assistant
Program assistants are usually entry-level or junior employees assigned to a department that handles a specific program in the organization. They assist the team they are assigned to in the implementation of the programs. They usually take care of administrative or clerical activities while also getting exposure to actual program management. Program assistants get trained to handle agendas from inception, to sourcing, to implementation, to evaluation. They may also handle documentary support for business cases or other presentation materials that the team may need for a specific part of the program management cycle.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from student support services resumes include skills like "student support," "support services," "financial aid," and "academic support," whereas a program assistant is more likely to list skills in "patients," "customer service," "data entry," and "hr. "
Program assistants make a very good living in the government industry with an average annual salary of $41,993. On the other hand, student support services are paid the highest salary in the education industry, with average annual pay of $38,009.When it comes to education, program assistants tend to earn lower degree levels compared to student support services. In fact, they're 5.1% less likely to earn a Master's Degree, and 1.1% less likely to graduate with a Doctoral Degree.Student support services vs. Coordinator
Coordinators are responsible for liaising between the department they are assigned to and any other external party. They oversee projects or agreements. They are in charge of following through negotiations between the two parties regarding work. They see through the conduct of such contracts by ensuring that all terms are amenable to both parties. They maintain records and other necessary data and paperwork. They also ensure that office policy and guidelines are being followed. Coordinators also ensure that all projects are completed efficiently and effectively.
Types of student support services
Updated January 8, 2025











