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What does a student worker do?

Updated January 8, 2025
7 min read
Quoted expert
Lesley Casarez Ph.D.

Student workers are students who are employed while also enrolled at the university. They usually work in a department or college where they handle different tasks. Most of the time, student workers are assigned to do administrative activities. Their tasks include sorting mail, sending outgoing mail, manning telephone lines, filing documents, updating records, liaising with other departments, and documenting meetings, among others. Student-workers may also be assigned to handle or assist in university-wide events and activities. They are expected to be technologically savvy so that they can really help out in the department they are assigned to. Student-workers should be responsible, trustworthy, and diligent.

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Student worker responsibilities

Here are examples of responsibilities from real student worker resumes:

  • Manage club documents and advertise several events through Facebook.
  • Exhibit patient care CPR experience in CNA
  • Maintain neat appearance and cleanliness of the library.
  • Assist with maintaining the cleanliness of the dining room
  • Mow and edge lawns, using power mowers and weed eaters.
  • Provide excellent customer service while assisting students in completing online applications for FAFSA and admissions.
  • Advise students on challenging issues regarding their payroll, employment and other internal department issues.
  • Maintain plants by operating mowers, weed eater, edger, and painting if need.
  • Handle billing - creating invoices, statements, and financial reports for house accounts using QuickBooks software.
  • Job duties include mowing, trail maintenance, raking the beach, cleaning bathrooms and checking in campers.
  • Maintain city properties by mowing lawns, trimming weeds, cleaning the shop, and cleaning city parks.
  • Enter information on student high school and college transcripts (GPA, graduation date, credits, etc . )
  • Entrust to handle confidential information on students (GPA, academic records, problems with instructors, etc . )
  • Work in multiple departments, paint dorm rooms, patch holes in walls, perform maintenance on washers and dryers
  • Help build cabinets for pharmacy tech lab on campus and a dorm remodeling project to create a new room SNJC campus.

Student worker skills and personality traits

We calculated that 16% of Student Workers are proficient in Customer Service, Front Desk, and Twitter. They’re also known for soft skills such as Emotional skills, Problem-solving skills, and Communication skills.

We break down the percentage of Student Workers that have these skills listed on their resume here:

  • Customer Service, 16%

    Provide customer service to Loyola University students seeking assistance with police reports and provide service with a sensitivity to confidentiality.

  • Front Desk, 11%

    Performed front desk receptionist activities.

  • Twitter, 8%

    Maintained official Robert Morris University Facebook/Twitter accounts for promotional purposes.

  • Financial Aid, 6%

    Connected with parents and students regarding financial aid information and financial standing; provided updates when necessary.

  • PowerPoint, 5%

    Developed PowerPoint presentations for professors Designed event posters Scheduled appointments Ordered books and research materials Acted as executive assistance for one professor

  • Computer Lab, 4%

    Maintained computers and electronic equipment in a computer lab designed for natural science students.

"customer service," "front desk," and "twitter" are among the most common skills that student workers use at work. You can find even more student worker responsibilities below, including:

Problem-solving skills. Another soft skill that's essential for fulfilling student worker duties is problem-solving skills. The role rewards competence in this skill because "social workers must analyze their clients’ complex situations and develop practical solutions." According to a student worker resume, here's how student workers can utilize problem-solving skills in their job responsibilities: "performed office tasks and facilitated student inquiry resolution and software training. "

Communication skills. Another skill that relates to the job responsibilities of student workers is communication skills. This skill is critical to many everyday student worker duties, as "clients talk to social workers about challenges in their lives." This example from a resume shows how this skill is used: "developed vis for labview for testing, communication, and data collection purposes. "

Interpersonal skills. A big part of what student workers do relies on "interpersonal skills." You can see how essential it is to student worker responsibilities because "social workers must be able to work with different groups of people." Here's an example of how this skill is used from a resume that represents typical student worker tasks: "managed front desk and lobby; greeted guests; answered telephones; filed documents; developed interpersonal communication skills"

Organizational skills. While "organizational skills" is last on this skills list, don't underestimate its importance to student worker responsibilities. Much of what a student worker does relies on this skill, seeing as "social workers must help and manage multiple clients, often assisting with their paperwork or documenting their treatment." Here is a resume example of how this skill is used in the everyday duties of student workers: "aided with clerical tasks such as spreadsheet development, organizational duties, and front desk duties. "

All student worker skills

The three companies that hire the most student workers are:

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Compare different student workers

Student worker vs. Clerical aide

Clerical aides perform various office-related tasks for company executives like answering calls, sorting documents, taking down the minutes of their meetings, etc. They should have computer skills, be organized, and communicate with people inside and outside the company. These aides proofread standard and templated documents to produce the necessary documentation needed to present the activities held in their department. As they are working for officials in a company, there will be occasions where work hours can be irregular and events that need attendance.

If we compare the average student worker annual salary with that of a clerical aide, we find that clerical aides typically earn a $3,691 higher salary than student workers make annually.Even though student workers and clerical aides are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require front desk, powerpoint, and scheduling appointments in the day-to-day roles and responsibilities.

While similarities exist, there are also some differences between student workers and clerical aide. For instance, student worker responsibilities require skills such as "customer service," "twitter," "financial aid," and "computer lab." Whereas a clerical aide is skilled in "computer data entry," "purchase orders," "inventory control," and "quality customer service." This is part of what separates the two careers.

Clerical aides earn the highest salaries when working in the health care industry, with an average yearly salary of $30,265. On the other hand, student workers are paid more in the retail industry with an average salary of $26,351.clerical aides tend to reach similar levels of education than student workers. In fact, clerical aides are 2.0% less likely to graduate with a Master's Degree and 0.4% less likely to have a Doctoral Degree.

Student worker vs. Office aide

Also called an office assistant, an office aide is someone whose responsibility focuses on secretarial and administrative tasks in health practices, schools, businesses, or any other institution. Office aides help with logistical and clerical needs like copying files, curating schedules, and answering phones. They manage and organize files, receive and direct visitors, create presentations, and answer emails. The skills they need include computer and email use, filing documents, answering multiline phone systems, and typing.

Office aide positions earn higher pay than student worker roles. They earn a $3,520 higher salary than student workers per year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both student workers and office aides have skills such as "customer service," "front desk," and "financial aid. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that student worker responsibilities requires skills like "twitter," "computer lab," "alumni," and "gpa." But an office aide might use other skills in their typical duties, such as, "data entry," "phone calls," "database systems," and "fax machines."

Office aides may earn a higher salary than student workers, but office aides earn the most pay in the health care industry with an average salary of $30,366. On the other hand, student workers receive higher pay in the retail industry, where they earn an average salary of $26,351.office aides earn similar levels of education than student workers in general. They're 1.2% less likely to graduate with a Master's Degree and 0.4% less likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for student workers in the next 3-5 years?

Lesley Casarez Ph.D.Lesley Casarez Ph.D. LinkedIn profile

Director, Quality Enhancement Plan Program Coordinator, M.S. Professional School Counseling Associate Professor, Curriculum and Instruction, Angelo State University

Graduates will need to learn to use technology in which virtual platforms are taking place and web conferencing platforms. Numerous platforms are being used, so the particular platform itself is not as crucial as being well-versed in how virtual education differs from face-to-face environments. Typically, the instructional role in online learning is more of a facilitator, as the educator guides the students to think critically, integrate, and apply new knowledge. This may be difficult for educators who would rather stand in front of a classroom and pass on their knowledge through lecture-based formats. Additionally, being well-versed in various web conferencing platforms will benefit graduates, as they move into a career that is currently requiring communication in virtual environments.

Student worker vs. Social services assistant

A social services assistant is responsible for supporting the social needs of citizens within society. Social services assistants work within the community office or health institutions to assist patients and their families in processing their needs and obtaining medical information. They also coordinate with other organizations to gather additional resources and financial assistance to plan community programs that will be beneficial for society. A social services assistant provides counseling to the families to identify the services and referrals they needed.

On average scale, social services assistants bring in higher salaries than student workers. In fact, they earn a $11,710 higher salary per year.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from student worker resumes include skills like "customer service," "front desk," "twitter," and "financial aid," whereas a social services assistant is more likely to list skills in "social work," "patients," "rehabilitation," and "discharge planning. "

Social services assistants earn the highest salary when working in the government industry, where they receive an average salary of $38,533. Comparatively, student workers have the highest earning potential in the retail industry, with an average salary of $26,351.social services assistants typically earn higher educational levels compared to student workers. Specifically, they're 6.1% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.

Student worker vs. Service counselor

Service counselors provide guidance to couples, individuals, groups, and families who are going through issues that influence their well-being and mental health. They comprehensively approach their clients by utilizing a "wellness" model that focuses on and motivate the client's potentials. Their duties include inspiring clients to talk about their emotions and experiences, helping them determine their action plans and goals, as well as designing therapeutic methods. Also, they may refer their clients to other services or psychologists.

Service counselors typically earn higher pay than student workers. On average, service counselors earn a $9,667 higher salary per year.Each job also requires different skills to carry out their responsibilities. A student worker uses "front desk," "twitter," "financial aid," and "powerpoint." Service counselors are more likely to have duties that require skills in "social work," "crisis intervention," "patients," and "support services. "In general, service counselors earn the most working in the education industry, with an average salary of $43,030. The highest-paying industry for a student worker is the retail industry.In general, service counselors hold higher degree levels compared to student workers. Service counselors are 10.2% more likely to earn their Master's Degree and 1.7% more likely to graduate with a Doctoral Degree.

Types of student worker

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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