Unit Secretary jobs at Sturdy Memorial Hospital - 21 jobs

Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure of confidential information; performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures. Required Skills/Qualifications/Training/Experience: * Minimum of 1 year of customer service/receptionist experience * Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department's initial representative * Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms * Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills * Adheres to and respects confidentiality of all protected patient and employee information. Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations * Ability to problem-solve using creative and critical thinking skills * Detail oriented with the ability to prioritize based on shifting demands * Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate * Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment Preferred Skills/Qualifications/Training/Experience: * Basic technology skills, including use of Microsoft office programs. * Experience with Workday a plus Educational Requirements: * High school diploma or equivalent License/Certification: * N/A Age Specific Criteria: Ability to effectively communicate with all age levels served within the scope of the position/assigned areas. Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation. Must be able and available to float to other practice locations as needed with reimbursement for mileage. * Salary Range:$18.99-$23.07 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members. Position: Unit Coordinator Location: M7E Schedule: 32 Hours (Evenings / Every Other Weekend) ESSENTIAL RESPONSIBILITIES / DUTIES: Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs. Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner. Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift. Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift. Uses manual/computer programs/terminal for access & data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc. Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded. Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e. Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system. Secures patients' personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location. Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required. Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc. Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit. Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry. Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials. Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed. Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed. Coordinates unit's communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc. May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records. Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy. Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc. Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms. Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only) Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access & data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed. Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient's name and medical record number. Transcribes patient care orders accurately and in a timely manner as appropriate. Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit. Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate. Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc. Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail. Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff. Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues. Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment. As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors. Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e. Participates in searches for missing patients, belongings and/or equipment. Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc. Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations. Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed. Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations. Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed. Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc. Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit. Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record. Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc. Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator. Assists in orientation of new staff, and serves as a resource to float staff on your unit. Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc. Collaborates with charge nurse/supervisor to coordinate break periods with unit activities. Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc. Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals. Follows established hospital infection control and safety procedures. OTHER DUTIES: Performs other duties as needed. JOB REQUIREMENTS EDUCATION: Requires a high school education or GED. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Must complete competency requirements as offered. EXPERIENCE: One to two years previous clerical experience. Healthcare setting preferred. KNOWLEDGE AND SKILLS: Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred. Work requires ability to accurately interpret and utilize medical terminology and abbreviations. Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc. Ability to use and troubleshoot basic office equipment. Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment. Organizational skills to effectively set priorities and efficiently complete assigned work. Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc. Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members. Position: Unit Coordinator Location: M7E Schedule: 32 Hours (Evenings / Every Other Weekend) ESSENTIAL RESPONSIBILITIES / DUTIES: Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs. * Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner. * Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift. * Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift. * Uses manual/computer programs/terminal for access & data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc. * Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded. * Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e. * Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. * Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system. * Secures patients' personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location. * Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required. * Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc. * Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit. * Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry. * Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials. * Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed. * Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed. * Coordinates unit's communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc. * May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records. Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy. * Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc. * Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms. * Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only) * Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access & data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed. * Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient's name and medical record number. * Transcribes patient care orders accurately and in a timely manner as appropriate. * Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit. * Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate. * Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc. * Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail. Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff. * Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues. * Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment. * As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors. * Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e. * Participates in searches for missing patients, belongings and/or equipment. * Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc. Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations. * Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed. * Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations. * Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed. * Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc. * Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit. * Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record. * Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc. * Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator. * Assists in orientation of new staff, and serves as a resource to float staff on your unit. * Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc. * Collaborates with charge nurse/supervisor to coordinate break periods with unit activities. * Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc. * Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals. * Follows established hospital infection control and safety procedures. OTHER DUTIES: Performs other duties as needed. JOB REQUIREMENTS EDUCATION: * Requires a high school education or GED. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * Must complete competency requirements as offered. EXPERIENCE: * One to two years previous clerical experience. Healthcare setting preferred. KNOWLEDGE AND SKILLS: * Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred. * Work requires ability to accurately interpret and utilize medical terminology and abbreviations. * Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc. * Ability to use and troubleshoot basic office equipment. * Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment. * Organizational skills to effectively set priorities and efficiently complete assigned work. * Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc. * Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Responsible for the overall clerical functions of the nursing station/front desk. Working collaboratively with the clinical team, the Unit Coordinator participates in delivery of patient care by providing a variety of clerical, customer relations, and support services to patients, their families/visitors, and healthcare team members. Position: Unit Coordinator Location: Observation Unit Schedule: 24 Hours (Day/Evening / Every Other Weekend) ESSENTIAL RESPONSIBILITIES / DUTIES: Care of the Patient and Family/Visitors: Performs a variety of direct service activities to ensure that patients and their families/visitors receive timely information and appropriate responses to their needs. Greets and directs patients, families, visitors and staff in a friendly courteous positive customer service manner. Identifies self. Provides informative, non-clinical information when requested by patients, families, staff or visitors. Interacts in a courteous professional manner. Coordinates activities of front desk/office support services. Performs clerical duties for the department. Answers/responds to telephone calls and inquiries in timely manner. Handles inquiries; refer calls/inquires to appropriate personnel in a timely manner. Checks and replies to BMC e-mail frequently during shift. Checks voice messages and follows up on messages during the shift. For Respiratory Therapy Dept.; this also includes: Logs in to the pulmonary function test (PFT) extension at the start of each shift, following breaks and lunch. Logs off the PFT extension at the start of breaks, lunch and at the end of the shift. Uses manual/computer programs/terminal for access & data entry of patient information, verifies and updates as necessary, print reports, faxes as needed, order items as needed, schedule appointments, verify information etc. Answers patient call lights in a timely manner and immediately, if possible. Responds to patient requests within the scope of his/her role, seeks assistance from the clinical team as appropriate. Follows-up on call light requests to ensure nursing staff has responded. Maintains communication data, i.e. computer, charge/white boards, daily communication sheets, assignment sheets, updates room name tags, pre-caution labels i.e. Participates in orienting patient to their room, call light, telephones and the unit by distributing welcome letters and informational packets. Initiates daily RN phone assignment, logs RN daily phone numbers, and demonstrated appropriate procedures to triage calls through patient call system. Secures patients' personal property and belongings according to hospital procedures, e.g., labeling patient belongings, sending valuables to the safe, etc. Ensures a patient belongings list for every patient. Upon discharge copies belongings list and files in binder/other designated location. Monitors healthcare computer software systems (i.e., SCM, SDK, GE, etc.) and Bed Board for new discharge orders, prints discharge summaries, places discharge summaries in chart, makes clinic appointments for patient prior to discharge, documents as required. Handles and distributes mail, flowers, gifts, etc. Facilitates patient/family/visitor access to available hospital services such as, the cafeteria, chapel, gift shop, parking, cashier, etc. Identifies emergency situations and initiates appropriate response actions within the scope of his/her role. Is familiar with area disaster plan and unit. Coordinates and makes appointments for transportation for patients and related materials, e.g., VA, chair car, patient transport, medical records, specimens, blood products, requisitions, etc., in a timely manner. Uses computer software /terminal for access data entry. Interface among various departments: works collaboratively with other units, services, and departments to ensure patients, families, visitors and staff receive needed services information, and materials. Takes initiative to identify and resolve/respond to questions and/or discrepancies; acts within the scope of his/her role and refers issues to appropriate team members as needed. Performs a variety of office and clerical functions, such as photocopying, sending and receiving fax transmissions; takes actions to respond appropriately. Checks copier daily and replaces paper as needed. Calls for service of copier as needed. Coordinates unit's communications including but not limited to, placing alpha numeric text pages to physicians or appropriate staff; calling family members/next of kin, etc. May assist in patient admission, discharge and transfer processes by obtaining and managing insurance pre-approvals, obtaining and verifying demographic information, completing free-care applications obtaining and creating medical records. Medical Record and Order Entry: Maintains accurate, complete, up-to-date patient care records as defined by hospital policy. Prepares charts and labels on admission with appropriate documentation sheets and places appropriate clinical pathways in bedside charts, as ordered. Maintains complete and accurate medical records through timely filing of results and treatment documents, periodic chart thinning and replenishing of chart forms. Ensures that chart made for the patient has all necessary documents and labels in place, etc. Label precaution charts with appropriate precaution labels. Maintains supply of precaution signs for patient rooms. Accesses, retrieves and enters computerized and non-computerized data, e.g., retrieving lab and test results, etc. Communicates findings to clinical team members as appropriate. Maintains statistics for the PFT Lab and Bronchoscopy areas. (applies to Respiratory Therapy Clinic only) Schedule and books patient appointments. Uses manual/computer programs/terminal i.e. SCM, IDX, GE i.e. for access & data entry of appointment information. Follows the approved scheduling/appointment policy. Schedules appointment on day of request. Notifies appropriate individuals as required. Prints appointments as required. Faxes information as needed. Checks chart for completeness. Check to ensure that appropriate pathway sheet is in the chart. Obtain discharge summaries, ensuring each page has barcode labeling etc., prior to forwarding materials to medical record room. Recopies and replenishes chart forms, e.g., medication records, activity sheets, etc., prior to expiration, ensuring each form is appropriately labeled with the correct patient's name and medical record number. Transcribes patient care orders accurately and in a timely manner as appropriate. Collaborates with the healthcare team to obtain necessary information for test/procedure scheduling inclusive of necessary pre-test/procedure preparation scheduling, e.g., books necessary, preoperative screening exams/tests in advance of scheduling surgery/procedure; coordinates patient test/procedure schedule to minimize patient travel and time off unit. Communicates test/procedure/therapy schedule and relevant changes to patients, families, primary care providers, consultants, and staff as appropriate. Maintains appropriate manual/computer logs records, and unit databases, e.g., diet list, census sheets, supply log, and patient board to include updated physician coverage, current pager number and RN name at all times, admissions, discharges, etc. Ensures that the unit has a current Downtime Materials Box. Maintains and replenishes Downtime Box with appropriate order sheets, Doctor's Orders, Progress Notes, lab etc. Is proficient in downtime procedures and aware of location of Downtime Computer and Printer that can be accessed when other computers fail. Care of the Environment, Equipment and Material Supplies: Performs a variety of activities to ensure a clean, safe and stocked unit environment for patients, visitors and staff. Conducts daily rounds, to ensure safe and clean environment and contacts appropriate Department/staff to clean, transport, and/or to address other safety/cleanliness issues. Initiates work/repair orders uses computer software /terminal for access data entry. Log issues with the ITS rounder or to the help desk. Arranges for delivery of expired/broken equipment/materials to appropriate repair site. Tracks and returns borrowed/rented equipment. As directed by manager, logs/completes daily patient charges/billing, inclusive of appropriate billing codes, either manually or via automated systems according to department /hospital standards. Insures billing is complete and without errors. Checks inventories, orders, maintains and restocks to par level supply of papers, forms and office supplies according to par levels and budget targets using on line ordering computer system or paper systems. Organizes work and storage area. Verify amounts received as ordered. Orders other supplies as requested. Competent in ordering supplies online using Lawson, RSS, and Staples, RR Donnelly i.e. Participates in searches for missing patients, belongings and/or equipment. Maintains and troubleshoots basic office equipment including but not limited to, daily reboot of computer, load printer/photocopier with paper, point-of-service monitors, printers, fax machines, addressograph, etc. Work Rules, Standards, and Competency Compliance: Acts in a manner that supports a positive and collaborative work environment and that is congruent with established standards, policies, procedures, and regulations. Conforms to hospital universal standards of performance and conduct, including those pertaining to patient rights and BMC Standards of Behavior, so that the best possible customer service and patient care may be provided. Works cooperatively and constructively with all staff members and takes appropriate steps to effectively resolve interpersonal conflicts seeking assistance from his/her supervisor when needed. Seeks out and acts upon constructive feedback regarding daily performance and works toward achieving goals identified during performance evaluations. Participate in staff meeting, departmental/unit initiatives, quality improvement projects and committee meetings as assigned i.e. cost containment activities as needed. If unable to attend non-mandatory activities, accepts responsibility to review meeting minutes and document review and become knowledgeable of issues discussed. Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc. Follows established Conduct and Attendance, Safety, and Infectious control policies/standards; consistently available on the unit. Participates in ongoing educational activities to maintain competency and update requisite skills in his/her area of responsibilities; maintains accurate annual educational record. Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc. Maintains a presentable appearance in accordance with dress code. Wears assigned uniform while on duty. Wears and has visible Hospital I.D. badge that identifies self as a Unit Coordinator. Assists in orientation of new staff, and serves as a resource to float staff on your unit. Adapts to changing patient and unit needs including but not limited to offering assistance to other team members, floating, adjusting assignments, running unit/patient errands when requested, needed, etc. Collaborates with charge nurse/supervisor to coordinate break periods with unit activities. Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, uniforms, etc. Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals. Follows established hospital infection control and safety procedures. OTHER DUTIES: Performs other duties as needed. JOB REQUIREMENTS EDUCATION: Requires a high school education or GED. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: Must complete competency requirements as offered. EXPERIENCE: One to two years previous clerical experience. Healthcare setting preferred. KNOWLEDGE AND SKILLS: Work requires demonstrated competence to effectively speak, read and write English. Multilingual skills (beyond that of English) in languages appropriate to the patient populations served by the Boston Medical Center are preferred. Work requires ability to accurately interpret and utilize medical terminology and abbreviations. Demonstrated proficiency with various computer software systems, including Microsoft Office (Word, Excel, Outlook, etc.) and hospital wide systems such as SEM, IDX, SDK, etc. Ability to use and troubleshoot basic office equipment. Excellent interpersonal skills and ability to interact appropriately with nursing staff, patients, families/visitors, physicians, and other hospital staff in a fast-paced environment. Organizational skills to effectively set priorities and efficiently complete assigned work. Ability to effectively apply basic administrative skills, e.g., typing, filing, telephone skills, etc. Work requires physical ability to meet core job requirements in accordance with practice setting demands for the patient populations regularly served. Compensation Range: $19.35- $26.04 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position Summary: Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. Assists the staff by running errands, delivering specimens and paperwork, and checking mail. Keeps nurses informed of in coming reports, new orders and other messages. Demonstrate awareness of patient's rights to privacy and confidentiality. Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. Assembles, labels and organizes the medical record for patient admissions. Secures records from previous admission as needed. Accurately enters orders into Meditech. Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. Enters discharges into computer. Notifies administrative manager of unit activities such as, change in patients conditions. Accurately files test results in a timely manner. Copies documents as requested for unit personnel. Increases knowledge and use of hospital computer system as new programs are developed. Maintains and orders clerical supplies for the unit as directed by nurse manager. Reports broken equipment enters work orders into Meditech and calls outside vendors regarding special equipment. Reports to and begins work promptly. Gives adequate notice of absenteeism or tardiness. Appearance is professional in accordance with the dress code. Asks appropriate questions within job description, if an unfamiliar circumstance Performs work of equal skills, effort, and responsibility as directed. Performs other duties as assigned Requirements: Education: High School Diploma Experience: Minimum one-year working of clerical experience needed Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred. Knowledge of MediTech preferred Compensation Range: $16.99- $25.24 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Unit Coordinator SEIU Department: Ambulatory Surgery Schedule: Per Diem (Days + Evenings) Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. Assists the staff by running errands, delivering specimens and paperwork, and checking mail. Keeps nurses informed of in coming reports, new orders and other messages. Demonstrate awareness of patient's rights to privacy and confidentiality. Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. Assembles, labels and organizes the medical record for patient admissions. Secures records from previous admission as needed. Accurately enters orders into Epic. Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. Enters discharges into computer. Notifies administrative manager of unit activities such as, change in patients conditions. Accurately files test results in a timely manner. Copies documents as requested for unit personnel. Increases knowledge and use of hospital computer system as new programs are developed. Maintains and orders clerical supplies for the unit as directed by nurse manager. Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment. Reports to and begins work promptly. Gives adequate notice of absenteeism or tardiness. Appearance is professional in accordance with the dress code. Asks appropriate questions within job description, if an unfamiliar circumstance Performs work of equal skills, effort, and responsibility as directed. Performs other duties as assigned Requirements: Education: High School Diploma, GED or equivalent Experience: Minimum one-year working of clerical experience needed Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred. Compensation Range: $16.99- $25.24 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Unit Coordinator SEIU Department: MedSurg 4A Schedule: 24 Hours (3p-11p), Rotating Weekends Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. Assists the staff by running errands, delivering specimens and paperwork, and checking mail. Keeps nurses informed of in coming reports, new orders and other messages. Demonstrate awareness of patient's rights to privacy and confidentiality. Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. Assembles, labels and organizes the medical record for patient admissions. Secures records from previous admission as needed. Accurately enters orders into Epic. Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. Enters discharges into computer. Notifies administrative manager of unit activities such as, change in patients conditions. Accurately files test results in a timely manner. Copies documents as requested for unit personnel. Increases knowledge and use of hospital computer system as new programs are developed. Maintains and orders clerical supplies for the unit as directed by nurse manager. Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment. Reports to and begins work promptly. Gives adequate notice of absenteeism or tardiness. Appearance is professional in accordance with the dress code. Asks appropriate questions within job description, if an unfamiliar circumstance Performs work of equal skills, effort, and responsibility as directed. Performs other duties as assigned Requirements: Education: High School Diploma, GED or equivalent Experience: Minimum one-year working of clerical experience needed Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred. Compensation Range: $16.99- $25.24 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Unit Coordinator SEIU Department: Ambulatory Surgery Schedule: Per Diem (Days + Evenings) Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. * Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. * Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. * Assists the staff by running errands, delivering specimens and paperwork, and checking mail. * Keeps nurses informed of in coming reports, new orders and other messages. * Demonstrate awareness of patient's rights to privacy and confidentiality. * Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. * Assembles, labels and organizes the medical record for patient admissions. * Secures records from previous admission as needed. * Accurately enters orders into Epic. * Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. * Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. * Enters discharges into computer. * Notifies administrative manager of unit activities such as, change in patients conditions. * Accurately files test results in a timely manner. * Copies documents as requested for unit personnel. * Increases knowledge and use of hospital computer system as new programs are developed. * Maintains and orders clerical supplies for the unit as directed by nurse manager. * Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment. * Reports to and begins work promptly. * Gives adequate notice of absenteeism or tardiness. * Appearance is professional in accordance with the dress code. * Asks appropriate questions within job description, if an unfamiliar circumstance * Performs work of equal skills, effort, and responsibility as directed. * Performs other duties as assigned Requirements: * Education: High School Diploma, GED or equivalent * Experience: Minimum one-year working of clerical experience needed * Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred. Compensation Range: $16.99- $25.24 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Position Summary: Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. * Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. * Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. * Assists the staff by running errands, delivering specimens and paperwork, and checking mail. * Keeps nurses informed of in coming reports, new orders and other messages. * Demonstrate awareness of patient's rights to privacy and confidentiality. * Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. * Assembles, labels and organizes the medical record for patient admissions. * Secures records from previous admission as needed. * Accurately enters orders into Meditech. * Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. * Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. * Enters discharges into computer. * Notifies administrative manager of unit activities such as, change in patients conditions. * Accurately files test results in a timely manner. * Copies documents as requested for unit personnel. * Increases knowledge and use of hospital computer system as new programs are developed. * Maintains and orders clerical supplies for the unit as directed by nurse manager. * Reports broken equipment enters work orders into Meditech and calls outside vendors regarding special equipment. * Reports to and begins work promptly. * Gives adequate notice of absenteeism or tardiness. * Appearance is professional in accordance with the dress code. * Asks appropriate questions within job description, if an unfamiliar circumstance * Performs work of equal skills, effort, and responsibility as directed. * Performs other duties as assigned Requirements: * Education: High School Diploma * Experience: Minimum one-year working of clerical experience needed * Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred. Knowledge of MediTech preferred Compensation Range: $16.99- $25.24 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Unit Coordinator SEIU Department: MedSurg 4A Schedule: 24 Hours (3p-11p), Rotating Weekends Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. * Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. * Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. * Assists the staff by running errands, delivering specimens and paperwork, and checking mail. * Keeps nurses informed of in coming reports, new orders and other messages. * Demonstrate awareness of patient's rights to privacy and confidentiality. * Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. * Assembles, labels and organizes the medical record for patient admissions. * Secures records from previous admission as needed. * Accurately enters orders into Epic. * Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. * Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. * Enters discharges into computer. * Notifies administrative manager of unit activities such as, change in patients conditions. * Accurately files test results in a timely manner. * Copies documents as requested for unit personnel. * Increases knowledge and use of hospital computer system as new programs are developed. * Maintains and orders clerical supplies for the unit as directed by nurse manager. * Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment. * Reports to and begins work promptly. * Gives adequate notice of absenteeism or tardiness. * Appearance is professional in accordance with the dress code. * Asks appropriate questions within job description, if an unfamiliar circumstance * Performs work of equal skills, effort, and responsibility as directed. * Performs other duties as assigned Requirements: * Education: High School Diploma, GED or equivalent * Experience: Minimum one-year working of clerical experience needed * Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Working in an outpatient setting is preferred. Compensation Range: $16.99- $25.24 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Receptionist Hours: Per Diem Shift: Flexible shifts & hours with On Call rotation (weeknights, weekends and holiday) Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision and direction of the Manager or designee, greet visitors and answer routine questions. Answer the phone and transfer callers appropriately. Maintain records and process paperwork assigned to the information desk. Stock supplies and provide guidance to volunteers. Qualifications * Equal to the completion of 4 years of high school is preferred. * Good computer and typing skills required. * Excellent customer service and interpersonal skills required. * Good organizational skills and ability to work in a fast-paced environment required. * Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. * Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. * Compensation: Pay rate will be determined based on level of experience. Pay Range USD $15.77 - USD $22.29 /Hr.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Receptionist Hours: Per Diem Shift: Flexible shifts & hours with On Call rotation (weeknights, weekends and holiday) Location: St. Luke's Hospital - New Bedford, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Under the general supervision and direction of the Manager or designee, greet visitors and answer routine questions. Answer the phone and transfer callers appropriately. Maintain records and process paperwork assigned to the information desk. Stock supplies and provide guidance to volunteers. Qualifications Equal to the completion of 4 years of high school is preferred. Good computer and typing skills required. Excellent customer service and interpersonal skills required. Good organizational skills and ability to work in a fast-paced environment required. Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation: Pay rate will be determined based on level of experience. Pay Range USD $15.77 - USD $22.29 /Hr.

Responsible for the clerical operations at the front desk. Controls the flow of traffic and communication within the department including serving as point of contact for room staff for needs and support, monitoring and controlling the flow of vendors in and out. Communicates the flow of cases throughout the day communicating turnover needs, delays, patient transport needs and special equipment need. In collaboration with Charge RN, assists with the daily schedule of cases and under direction of the Charge Nurse or Director makes any last-minute changes including scheduling add-ons, room switches, cancellations and case order changes. Key Responsibilities Under Direction of Charge RN or Director, assists with the flow of information and communication among all key individuals/departments Responds to requests for equipment, turnover, supplies, etc and ensure appropriate individuals are contacted Collects/organizes/collates nursing documentation and alerts RN's of any missing documentation Assists with the daily schedule and ensures add-ons, room changes, case order changes and cancellations are entered/booked into system Handles the clerical operations at front desk ensuring that necessary supplies are ordered, forms and documents are available, call and time schedules are posted Handles the flow of vendors in and around the department insuring they sign in, have appropriate badge, and only enter when requested/required Communicates needs of internal staff, surgeons, managers, anesthesia to external departments (e.g. Radiology, Transport, Respiratory, EVS, etc.) Prepares daily call schedule with the Charge RN for all staff on call based on assignments for calls and submits to Nursing Office Maintains electronic case board and ensures accuracy of information on electronic board Other duties as assigned in relation to responsibilities of role at front desk of OR Always uses discretion to ensure patient confidentiality Responsible for general filing and stocking of supplies Answer all telephone calls, routes call appropriately. Education and Experience: High School Diploma or equivalent Excellent computer and phone skills Excellent communication skills to work effectively with OR staff, surgeons, Anesthesia, management 3 - 5 years' experience in medical setting in administrative clerical role, preferably in hospital setting preferred Compensation Range: $18.78- $27.90 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Public Safety Monitor-Front Desk Hours: Per Diem Shift: Flexible shifts & hours with weekend, holiday, and on-call rotation Location: Charlton Memorial Hospital - Fall River, MA A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities This position operates as the first point of contact and source of information for patients and guests of Southcoast Health, ensuring that all who enter are authorized or have legitimate business on the property. The Public Safety Concierge will employ exceptional customer service skills to welcome all visitors, provide directions, and request assistance for visitors needing special assistance. Can think independently and use problem-solving skills in the absence of direct supervision. Qualifications High school diploma or GED equivalent required. Prior security, customer service, or administrative experience a plus. Management of Aggressive Behavior (MOAB) de-escalation training required within 120 days of hire. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired. Compensation: Pay rate will be determined based on level of experience. Pay Range USD $19.50 - USD $27.50 /Hr.

Monday - Friday (8am - 4:30pm) Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure of confidential information; performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures. Required Skills/Qualifications/Training/Experience: * Minimum of 1 year of customer service/receptionist experience * Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department's initial representative * Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms * Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills * Adheres to and respects confidentiality of all protected patient and employee information. Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations * Ability to problem-solve using creative and critical thinking skills * Detail oriented with the ability to prioritize based on shifting demands * Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate * Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment Preferred Skills/Qualifications/Training/Experience: * Basic technology skills, including use of Microsoft office programs. * Experience with Workday a plus Educational Requirements: * High school diploma or equivalent License/Certification: * N/A Age Specific Criteria: Ability to effectively communicate with all age levels served within the scope of the position/assigned areas. Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation. Must be able and available to float to other practice locations as needed with reimbursement for mileage. * Salary Range:$18.99-$23.07 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row! We are searching for a talented Office Manager Assistant-Anesthesia Hours: 32hrs Shift: Day shift, 7:00am - 3:30pm Location: Charlton Memorial Hospital - Fall River, MA (Will travel at times to St. Lukes in New Bedford) A career at Southcoast Health offers you: * A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve * Competitive pay and comprehensive benefits package * Generous Earned Time Off Package * Employee Wellbeing Program * 403B Retirement Plan with company match * Tuition assistance / Federal Loan Forgiveness programs * Professional growth opportunities and customized leadership training Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Manager or designee. Provide clerical support to Anesthesia department leaders. Specific tasks include, but are not limited to: Data entry, filing, creating documents and presentation, QGenda and Kronos scheduling/timekeeping, processing invoices, licensures and CME payments, preparing agenda s, taking meeting minutes, scheduling conference rooms, answering phones and other duties as assigned. Qualifications * Equivalent of an Associates Degree in a related field is required. * Knowledge of medical terminology required. * Working knowledge of Microsoft Word, Excel and PowerPoint required. * Three years of medical office experience preferred. * Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $17.66 - USD $29.70 /Hr.

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Office Manager Assistant-Anesthesia Hours: 32hrs Shift: Day shift, 7:00am - 3:30pm Location: Charlton Memorial Hospital - Fall River, MA (Will travel at times to St. Lukes in New Bedford) A career at Southcoast Health offers you: A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve Competitive pay and comprehensive benefits package Generous Earned Time Off Package** Employee Wellbeing Program 403B Retirement Plan with company match Tuition assistance / Federal Loan Forgiveness programs Professional growth opportunities and customized leadership training **Available to regular status employees who are scheduled to work a minimum of 24 hours. Southcoast Health is an Equal Opportunity Employer. Responsibilities Position reports to the Manager or designee. Provide clerical support to Anesthesia department leaders. Specific tasks include, but are not limited to: Data entry, filing, creating documents and presentation, QGenda and Kronos scheduling/timekeeping, processing invoices, licensures and CME payments, preparing agenda s, taking meeting minutes, scheduling conference rooms, answering phones and other duties as assigned. Qualifications Equivalent of an Associates Degree in a related field is required. Knowledge of medical terminology required. Working knowledge of Microsoft Word, Excel and PowerPoint required. Three years of medical office experience preferred. Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired Compensation: Pay rate will be determined based on level of experience. Pay Range USD $17.66 - USD $29.70 /Hr.

Monday - Friday (8am - 12pm) Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure of confidential information; performs clerical and receptionist duties in accordance with hospital and departmental policies and procedures. Required Skills/Qualifications/Training/Experience: * Minimum of 1 year of customer service/receptionist experience * Ability to work effectively with the internal and external customers while maintaining a composed, professional demeanor as the hospital/department's initial representative * Ability to use telecommunication devices to receive and direct incoming calls to appropriate departments and/or patient rooms * Excellent command of verbal and written English; positive interpersonal communication dynamic with strong organizational skills * Adheres to and respects confidentiality of all protected patient and employee information. Adheres to all policies related to confidentiality of protected information commensurate with HIPAA regulations * Ability to problem-solve using creative and critical thinking skills * Detail oriented with the ability to prioritize based on shifting demands * Self-starter with a strong sense of ownership and the ability to work independently on assigned tasks as warranted and appropriate * Ability to multi-task, handle interruptions and work effectively in a fast-paced, professional environment Preferred Skills/Qualifications/Training/Experience: * Basic technology skills, including use of Microsoft office programs. * Experience with Workday a plus Educational Requirements: * High school diploma or equivalent License/Certification: * N/A Age Specific Criteria: Ability to effectively communicate with all age levels served within the scope of the position/assigned areas. Ability to Meet Job Performance Expectations: Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation. * Salary Range:$18.99-$23.07 Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.

The Office Manager / Assistant provides high-level administrative and operational support to the System Senior Director of Radiology and Radiation Oncology. This role is responsible for ensuring the efficient and effective functioning of the assigned department through a broad range of complex administrative, fiscal, and office management activities. The position requires a high degree of professionalism, discretion, resourcefulness, flexibility, sound judgment, and the ability to work independently while handling sensitive and confidential information. Position: Office Manager & Assistant to the Radiology Leadership Department: Radiology Administration Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Administrative & Executive Support Performs a wide variety of administrative and office support activities to ensure the smooth operation of the department. Manages complex calendars, schedules meetings, coordinates logistics, and prioritizes competing demands. Prepares, edits, proofreads, and distributes correspondence, reports, presentations, spreadsheets, charts, and other documents. Creates and maintains documents, databases, and tracking systems; updates and manages departmental records and contract databases. Prepares presentation materials, including slides and supporting documentation, for leadership and departmental meetings. Takes minutes at meetings, tracks follow-up items, and ensures timely completion of action items. Office Operations & Fiscal Support Oversees all aspects of office operations, including maintaining office inventory, ordering supplies, and managing requisitions. Performs complex administrative duties related to fiscal and administrative projects, including time reporting and tracking operating and capital expenditures. Partners with the Risk Management and Quality to ensure that processes, policies, procedures, and metrics are properly executed, tracked, and met within the Department of Radiology Accountable for physician scheduling management to ensure coverage needs are met. Performs other duties as assigned Sorts and distributes mail; triages, routes, and responds to calls and inquiries in a professional and timely manner. Personnel & Departmental Support Assists with new hire processing and other personnel-related activities, including onboarding coordination and documentation. Provides administrative support related to departmental staffing and personnel matters as assigned. Interfaces effectively with internal management, faculty, staff, and external clients, vendors, and partners. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required) JOB REQUIREMENTS Education & Experience Associate's degree in business administration, business Management, healthcare management, or a related field required. Bachelor's degree preferred. 2-5 years of experience in an administrative role preferred Demonstrated experience coordinating projects and supporting senior-level leadership. Previous supervisory experience preferred Knowledge, Skills and Abilities Strong organizational skills with exceptional attention to detail and the ability to manage time and priorities effectively. Excellent interpersonal, verbal, and written communication skills, including superior grammar, editing, and proofreading abilities. Ability to communicate effectively and professionally with all levels of internal staff and external contacts. Proven ability to exercise discretion and maintain confidentiality of sensitive information. Strong problem-solving skills and the ability to take initiative and work independently. Flexibility and adaptability in a fast-paced, complex healthcare environment. Proficiency with Microsoft Office applications, including Word, Excel, Access, PowerPoint, and Outlook, as well as web browsers Compensation Range: $50,500.00- $73,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.