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Become A Subject Matter Expert

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Working As A Subject Matter Expert

  • Interacting With Computers
  • Making Decisions and Solving Problems
  • Processing Information
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Mostly Sitting

  • Repetitive

  • $115,821

    Average Salary

What Does A Subject Matter Expert Do

A Subject Matter Expert provides knowledge and expertise in a specific subject for a project. Their specialties may include process engineering or information technology.

How To Become A Subject Matter Expert

A bachelor’s degree in a computer or information science field is common, although not always a requirement. Some firms hire analysts with business or liberal arts degrees who have skills in information technology or computer programming.


Most computer systems analysts have a bachelor’s degree in a computer-related field. Because these analysts also are heavily involved in the business side of a company, it may be helpful to take business courses or major in management information systems.

Some employers prefer applicants who have a master's degree in business administration (MBA) with a concentration in information systems. For more technically complex jobs, a master’s degree in computer science may be more appropriate.

Although many computer systems analysts have technical degrees, such a degree is not always a requirement. Many analysts have liberal arts degrees and have gained programming or technical expertise elsewhere.

Many systems analysts continue to take classes throughout their careers so they can learn about new and innovative technologies. Technological advances come so rapidly in the computer field that continual study is necessary to remain competitive.

Systems analysts must understand the business field they are working in. For example, a hospital may want an analyst with a thorough understanding of health plans and programs such as Medicare and Medicaid, and an analyst working for a bank may need to understand finance. Having knowledge of their industry helps systems analysts communicate with managers to determine the role of the information technology (IT) systems in an organization.


With experience, systems analysts can advance to project manager and lead a team of analysts. Some can eventually become IT directors or chief technology officers. For more information, see the profile on computer and information systems managers.

Important Qualities

Analytical skills. Analysts must interpret complex information from various sources and be able to decide the best way to move forward on a project. They must also be able to figure out how changes may affect the project.

Communication skills. Analysts work as a go-between with management and the IT department and must be able to explain complex issues in a way that both will understand.

Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to “think outside the box” is important.

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Real Subject Matter Expert Salaries

Job Title Company Location Start Date Salary
Business Consultant and Subject Matter Expert Maxisit, Inc. Metuchen, NJ Jan 11, 2016 $240,000
Supply Chain Subject Matter Expert Execution Specialists Group LLC Boca Raton, FL Jun 25, 2015 $208,700
Subject Matter Expert Axon Solutions, Inc. Irving, TX Aug 19, 2016 $184,751
Subject Matter Expert Axon Solutions, Inc. Milwaukee, WI Jul 14, 2015 $179,176
Subject Matter Expert Axon Solutions, Inc. Savannah, GA Aug 21, 2015 $179,176
Subject Matter Expert Axon Solutions, Inc. Alexandria, VA Jan 23, 2016 $179,176
Subject Matter Expert Axon Solutions, Inc. Rolling Meadows, IL Apr 06, 2016 $179,176
Subject Matter Expert Axon Solutions, Inc. Santa Clara, CA Sep 09, 2016 $179,176
Subject Matter Expert Axon Solutions, Inc. Golden, CO Jan 03, 2016 $177,644
Subject Matter Expert Axon Solutions, Inc. Edison, NJ Jul 23, 2015 $168,793
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Top Skills for A Subject Matter Expert


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Top Subject Matter Expert Skills

  1. Subject Matter
  2. Matter Expert
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Ensured the technical and operational accuracy of the subject matter undergoing instructional systems development process / revision and maintenance.
  • Handled escalated calls as a Subject Matter Expert to assist in maintaining agent's save rate.
  • Developed and implemented vulnerability scanning and penetration testing plans and procedures.
  • Conducted network penetration testing, ethical hacking, vulnerability assessment, and security audits.
  • Review financial information on all contract tasks as well as overhead expenditures to ensure compliance with the division budget.

Top Subject Matter Expert Employers

What Kind Of Companies Hire a Subject Matter Expert

  1. Xerox
  2. IBM
  3. AT&T
  4. Alorica
  5. Teleperformance
  6. Freelance West
  7. HP
  8. Lockheed Martin
  9. Sutherland Global Services
  10. Engility
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