Job Description
Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries!
Server Starting wage: $4.74/hr plus Tips
Server Benefits Include:
Employee and Friends & Family hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Server Position Summary:
Responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.
Server Essential Functions:
Report to work in professionally appropriate attire, presented neat and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Check section assignment
Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
Roll lunch/dinner silverware (knife, fork)
Take room service orders and deliver them to guests
Obtain orders from guests ensuring accuracy
Ensure all guests have proper ID, are over 21 years of age, and that drinks are not served to intoxicated patrons
Verify accuracy of the bill, and present to the guest
Handle all cash and credit card charges as prescribed by standard operating procedures
Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
Complete assigned shift duties
Pre-bus tables
Run food and help others when able
Provide pool service to guests in pool area
Complete closing shift work
Exhibit regular and recurrent attendance records
Other duties as requested by management
Position Requirements:
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills
Formal Education and Job-Related Experience: None
License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire)
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property.
Uniform and Appearance Guidelines:
Uniform: A shirt and nametag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either black slacks or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor
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$20k-30k yearly est. 28d ago
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Host/Cashier
Bob Evans Restaurants 4.3
Flint, MI jobs
Up to $15.00 per hour depending on restaurant concept experience Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match Our Purpose: We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA'S FARM FRESH! We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big - we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good...join us at Bob Evans and be an integral part of .... Where Good Grows.
Host Cashier Responsibilities:
Greet guest in a friendly, warm, and welcoming manner and escort guests to tables
Monitors guests' needs and the flow of the restaurant and seats guests accordingly
Delivers the appropriate number of menus, kid packs if needed when seating guests
Performs restroom checks, answers phone, keeps lobby, bakery and retail areas clean of debris, and keeping the general work area stocked and cleaned
Practices safe food and beverage handling
Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their table or carryout order
Shows guests you care and ask them about their dining experience
Effectively handles guest complaints and involves manager at appropriate time
Handles cash and credit transactions; accurately accounts for all receivables including cash, credit cards, and gift cards
• Assist in marketing, promotional services and situational selling, such as communicating new promotions, products, or marketing information to guest
• Clears, sanitizes, and sets tables as needed
Manage guests wait times by working with managers to quote accurate wait times
May be asked to assist in other job categories as well
All other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily while possessing dependability and exceptional teamwork skills
Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.
Why Choose Us:
Competitive Compensation
Health and Welfare Benefits
401(k) with Company Match
Flexible Scheduling
Opportunity for development and career growth
Knowledge:
• Excellent guest service skills and experience
• Ability to identify and resolve issues as they arise
• Detailed oriented with the ability to multi-task
• Ability to prioritize, good organizational skills
• Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge
• Computer skills (POS system)
Education/Experience:
• 0-2 years related experience
• Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
• Relies on experience and judgment to plan and accomplish goals
Physical Requirements:
The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be regularly met by an employee to successfully perform the essential functions of this job. This list is not designed to contain a comprehensive listing of activities and the employer reserves the right to change or assign other duties to this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job you will regularly be required to:
• Stand for entire shift and walk for long periods of time without rest or sitting down
• Push, lift, carry and transfer up to 50 pounds
• Reach with hands
• Use hands to finger, handle, or feel objects, tools, or controls
• Bend and stoop
• Verbally communicate with others
• Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines. Our goal is to provide a safe environment for both our employees and guests.
$15 hourly 6d ago
Host/Cashier
Bob Evans Restaurants 4.3
Flint, MI jobs
Up to $15.00 per hour depending on restaurant concept experience Early Close / No Late Nights Great Work / Life Balance Career Growth Excellent Benefits including 401(k) with Employer Match. Our Purpose: We pride ourselves on serving high quality far Cashier, Business Services, Restaurant, Experience, Skills
$15 hourly 6d ago
Crew Member
Cold Stone Creamery 4.1
Norton Shores, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Manager
$24k-31k yearly est. 4d ago
Restaurant Crewmember
Raising Cane's 4.5
Portage, MI jobs
Starting hiring pay at: $$15
Restaurant Crewmembers at Raising Cane's will wear many hats (including a Raising Cane's hat) while working hard and having fun as a critical part of the Restaurant team. We are hiring immediately for Restaurant Crew to work all shifts: opening shifts, closing shifts and everything in between. Whether you have experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive thru cashier or any other restaurant or service-oriented role - we have a position for you.
We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Restaurant Crewmember on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Restaurant Crewmembers:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$15 hourly 2d ago
Crew Member
Baskin-Robbins 4.0
Warren, MI jobs
Crew Members play a vital role in delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.
If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Crew Member for a Dunkin' Donuts franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, then join our dynamic, award winning franchise!
Responsibilities Include:
Hold themselves accountable for their responsibilities on their shift.
Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction meeting our C.A.R.E. level of service.
Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
Complete all required training and support the training of other team members.
Effectively execute restaurant standards and marketing initiatives.
Prepare all products following appropriate recipes and procedures.
Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Benefits Include:
* Competitive Weekly Pay
* Medical Insurance with Company contribution (full time employees)
Qualifications:
Must be able to fluently speak/read English
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Benefits Include:
* Competitive Weekly Pay
* Medical Insurance with Company contribution (full time employees)
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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Crew Member
$22k-29k yearly est. 8d ago
Crew Member
Cold Stone Creamery 4.1
Howell, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Manager
$24k-31k yearly est. 4d ago
Crew Member
Chipotle Mexican Grill 4.4
Ann Arbor, MI jobs
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found.We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cookor no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Full and part-time opportunities
* Opportunities for advancement (80% of managers started as Crew)
WHAT YOU'LL BRING TO THE TABLE
* A friendly, enthusiastic attitude
* Passion for helping and serving others (both customers and team members)
* Desire to learn how to cook (a lot)
* Be at least 16 years old
* Ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Number JR-2024-00000855 RefreshID JR-2024-00000855_20260101 StoreID 01219
$27k-31k yearly est. 7d ago
Crew Member
Cold Stone Creamery 4.1
East Lansing, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$24k-31k yearly est. 8d ago
Crew Member
Cold Stone Creamery 4.1
Kalamazoo, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$23k-31k yearly est. 8d ago
Crew Member
Cold Stone Creamery 4.1
Grand Rapids, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$24k-31k yearly est. 8d ago
Crew Member
Chipotle Mexican Grill 4.4
Sterling Heights, MI jobs
CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers were promoted from Crew. We prepare real food by hand every day in our restaurants. No freezers, microwaves or can openers to be found.We'll provide the training you need to feel confident working at any station - grill, cashier, prep, salsa and expo. We take pride in our exceptional customer service and it's up to each of our team members to create the friendly atmosphere that our customers expect and enjoy. So, whether you have experience as a dishwasher, cashier, server, host, bartender, cook, prep cookor no experience at all, we're always looking for passionate and enthusiastic people to join our team. If this sounds like something you'd like to be a part of, we'd love to meet you! See more details below and apply today.
WHAT'S IN IT FOR YOU
* Tuition assistance (100% coverage for select degrees or up to $5,250/year)
* Free food (yes, really FREE)
* Medical, dental, and vision insurance
* Digital Tips
* Paid time off
* Holiday closures
* Competitive compensation
* Full and part-time opportunities
* Opportunities for advancement (80% of managers started as Crew)
WHAT YOU'LL BRING TO THE TABLE
* A friendly, enthusiastic attitude
* Passion for helping and serving others (both customers and team members)
* Desire to learn how to cook (a lot)
* Be at least 16 years old
* Ability to communicate in the primary language(s) of the work location
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit *****************
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.comif you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.
Job Number JR-2024-00000577 RefreshID JR-2024-00000577_20260101 StoreID 00818
$27k-31k yearly est. 7d ago
Crew Member
Cold Stone Creamery 4.1
Ann Arbor, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$24k-31k yearly est. 8d ago
Crew Member
Cold Stone Creamery 4.1
Novi, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Restaurant
$24k-31k yearly est. 4d ago
Crew Member
Cold Stone Creamery 4.1
Warren, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$24k-31k yearly est. 8d ago
Crew Member
Cold Stone Creamery 4.1
Dearborn, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$24k-31k yearly est. 7d ago
Crew Member
Cold Stone Creamery 4.1
Sterling Heights, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$24k-32k yearly est. 8d ago
Crew Member
Cold Stone Creamery 4.1
Canton, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Crew, Restaurant
$24k-31k yearly est. 8d ago
Crew Member
Cold Stone Creamery 4.1
Jackson, MI jobs
Want to have hours of fun and make money at the same time? Auditions are now underway for talented crew members at Cold Stone Creamery stores across the nation! Our crew members must be bright, outgoing, personable, and show a willingness to go the e Crew Member, Manager
$23k-31k yearly est. 4d ago
Breakfast Server- Big E's Sports Grill Midland
Suburban Inns 3.7
Server job at Suburban Inns
Big E's is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!
can be used as an internship
* Shifts: 1st shift 5:00 am to 11:30 am
* Wage: $12.48/hour
Benefits Include:
Hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules (dependent on position)
Holiday Pay
8 hours of paid volunteer time per year (must be accredited)
Advancement opportunities
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
As a Breakfast Server responsible for providing food and beverage service to all guests, while following local health department standards, Suburban Inns/Big E's standards, and Suburban Inns' Core Values, as well as going above and beyond to ensure that guests are 100% satisfied.
Essential Functions
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Inspect section prior to lunch/dinner rush (wipe tables, clean window sills, clean table bases, wipe chairs, clean and fill salt & pepper shakers, clean floor)
Obtain orders from guests ensuring accuracy while following Big E's steps of service
Ensure all guests requesting alcohol have proper ID and are over 21 years of age
Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons according to TIPS training
Verify accuracy of the bill, and present to the guest
Handle all cash and credit card charges according to standard operating procedures
Advise supervisor of any complaints as soon as possible, but also follow the One More Step guidelines by taking charge of the issue and offering solutions
Complete assigned shift duties
Pre-bus tables
Run food and help others when able
Complete closing shift work
Set up and break down patio daily in season
Follow all Suburban Inns Processes
Exhibit regular and recurrent attendance records
Other duties as requested by management
Position Requirements:
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Good communication skills
Formal Education and Job-Related Experience: None
License, Registration, and/or Certification Required: TIPS or ServSafe Alcohol Certification (May be completed upon hire)
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Required Travel: Position does not require travel to other Suburban Inns properties or client locations. Work is completed on property.
Uniform and Appearance Guidelines:
Uniform: A shirt and nametag will be provided. Team Members are responsible for their own pants and shoes meeting Suburban Inns specifications. Pants need to be either black slacks or dark wash jeans with no holes (no yoga-style) and shoes need to be black, close-toed and non-slip.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor
We are a dynamic organization in a rapidly changing industry. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Suburban Inns' business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.