Hospitality Team Member - Cashier/Runner The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in locations across multiple states. OUR MISSION: Be Damn Good. OUR VISION: Serve people the Best Damn Tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.
Here's what we need:
At Torchy's, every guest's visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you're not just taking orders and running food - you're the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.
What you'll be doing:
* Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
* Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
* Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
* Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
* Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
* Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
* Additional Support: Perform other duties as assigned.
How you'll do it:
* Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
* Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.
* Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
* Adaptability: Swiftly adapt to changing situations, whether it's a sudden rush of customers or an unexpected challenge.
* Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.
QUE-SO…here's what you'll need:
Minimum Qualifications:
* Strong verbal communication skills.
* Availability to work a flexible schedule.
Preferred Qualifications:
* 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
* 2 years of experience using POS (point-of-sale) systems.
Physical Requirements:
* Must be able to lift, push, pull or carry objects up to 40 lbs.
* Must be able to stand for several hours and walk for long periods of time.
* Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.
Let's TACO 'bout why it pays to be a Torchy's Team Member:
* $11.00 per hour
* Torchy's team members receive tip share on top of hourly pay.
* Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner.
* Flexible schedules.
* Our attire is casual and we'll throw in some of the swag.
* Incredible growth opportunities. This is more than just a job…it can lead to a Damn Good career!
* Damn Good food discount card for you AND your spouse.
* Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more.
* Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.
* Damn Good Well-being Program that includes free access to all things financial wellness.
* Paid Time Off (PTO) after 1 year of employment.
* Torchy's Family Foundation supports our fellow Team Members in times of need and crisis.
* Bragging rights (Yeah, we're kind of a big deal!).
$11 hourly 19d ago
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Cashier/Runner
Torchy's Taco 4.3
Torchy's Taco job in Ohio
The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating over 130 restaurants nationwide. OUR PURPOSE: IGNITING YOUR ORIGINALITY. OUR VISION: TO BE THE CHOICE FOR ALL WHO CRAVE DAMN GOOD FOOD AND TO EXPRESS THEIR AUTHENTIC SPIRIT.
OUR MISSION: PASSIONATE PEOPLE CRAFTING CRAVEABLE FOOD AND WELCOMING VIBES.
OUR MOTTO: THE DEVIL IS IN THE DETAILS.
Here's what we need:
At Torchy's, every guest's visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you're not just taking orders and running food - you're the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.
What you'll be doing:
* Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
* Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
* Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
* Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
* Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
* Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
* Additional Support: Perform other duties as assigned.
How you'll do it:
* Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
* Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.
* Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
* Adaptability: Swiftly adapt to changing situations, whether it's a sudden rush of customers or an unexpected challenge.
* Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.
QUE-SO…here's what you'll need:
Minimum Qualifications:
* Strong verbal communication skills.
* Availability to work a flexible schedule.
* Must meet state and local requirements for Food Handler's and Alcohol Server certifications
* Certification(s) must be obtained by your first day or within the timeline required by your location
Preferred Qualifications:
* 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
* 2 years of experience using POS (point-of-sale) systems.
Physical Requirements:
* Must be able to lift, push, pull or carry objects up to 40 lbs.
* Must be able to stand for several hours and walk for long periods of time.
* Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.
Let's TACO 'bout why it pays to be a Torchy's Team Member:
* $11.00 to $14.00 based on experience.
* Torchy's team members receive tip share on top of hourly pay.
* Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner.
* Flexible schedules.
* Our attire is casual and we'll throw in some of the swag.
* Incredible growth opportunities. This is more than just a job…it can lead to a Damn Good career!
* Damn Good food discount card for you AND your spouse.
* Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more.
* Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.
* Damn Good Well-being Program that includes free access to all things financial wellness.
* Paid Time Off (PTO) after 1 year of employment.
* Torchy's Family Foundation supports our fellow Team Members in times of need and crisis.
* Bragging rights (Yeah, we're kind of a big deal!).
$22k-28k yearly est. 60d+ ago
Director of Operations (DO)
Smashburger | Ohio 4.5
Westerville, OH job
Job Description
SMASHBURGER
Director of Operations
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Quarterly Bonus
Cell phone allowance
Medical, Dental and Vision Options*
Paid time off - vacation and sick*
401K match (21 and older)
One free meal per day
Flexible schedules in a fun, family friendly, team environment
Employee Assistance Program
Fast track for career opportunities
*Eligibility based off of time in position and average hours worked
Director Of Operations Responsibilities
The Director of Operations reports to the Sr. Director of Operations and is the primary support for the management teams in designated markets of primarily corporate restaurant locations. This role is focused on building restaurant sales and traffic while delivering a Gold Standard experience for both Smashburger guests and employees.
Manage performance of multiple Restaurant General Managers (RGM), Restaurant Managers (RM) and Restaurant Supervisors (RS) for 6-10 restaurants in various markets which could include both corporate and franchise
Promote a fun and positive work environment by being available and visiting restaurants in designated markets an average of four to six days a week
Hire & Develop teams to continuously improve processes and procedures
Manage the effectiveness of people focused processes and systems
Deliver timely performance feedback to team members at all levels
Engage in talent review and performance conversations for all RGM/RM/RS in their respective markets
Build talent benches by conducting both internal and external interviews
Support training and development plans for managers at all levels
Guest Experiences (NPS, OSAT, loyalty rewards, guest complaints)
Training completions
Actual labor reporting (time clock accuracy and overtime)
Review weekly schedules and staffing needs for the markets
Review weekly Inventory reporting for the markets and coach as needed
Consistently check critical processes during routine restaurant visits (CMBS Check Ins) and deliver feedback to the restaurant team
Manage the guest experience metrics (NPS and OSAT) and resolve all guest complaints within 24 hours of the incident through use of Medallia
Facilitate a minimum of two FSC audits per market each quarter
Corporate restaurants: monitor daily deposit tracking
Manage Distribution Center processes and communications for the market
Shortages
Credits
Auto shipments
Routinely report business related expenses
Participate in the market bench plan call with Recruiting, Human Resources Business Partners (HRBP) and Training
Weekly conference calls with SDO and the RGM to review previous week and goals for upcoming week
Maintain responsibility for financial performance directly impacting markets restaurant operations
Coach on the financial analysis of individual restaurants as needed
Make recommendations for improvements
Support budget planning and routine reviews
Analyze trends and actual data to assess and improve restaurant level performance
Manage the local store marketing for the market
Drive guest traffic utilizing both internal and external incentive programs
Director of Operations Requirements
5 years multi-unit experience in restaurants
Must have valid driver's license
Must successfully complete Smashburger training program
Flexible to work nights, weekends, and holidays; must be on call to respond to manager inquiries, employee concerns, emergency situations, etc.
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to travel 80-85% within your markets and occasionally outside of your markets
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Experience in all aspects of new restaurant openings
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperature
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
****************************************************
We use eVerify to confirm U.S. Employment eligibility.
$71k-99k yearly est. 6d ago
Carhop/ Skating Carhop (server)
Sonic Drive-In 4.3
Rossford, OH job
Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt serves product to guests. * Ensure that product meets operational, quality, and appearance standards before being delivered to guests
* Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
* Provide friendly, quick, and polite service to guests
* Promptly respond to guest requests
* Report customer complaints/issues to MOD
* Assist guest with payment
* Make accurate change quickly and efficiently
* Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
* Comply with all company policies, procedures, and operational standards
* Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
* Regular attendance
ADDITIONAL DUTIES:
* Report employee complaints/issues to MOD
* Move and stock food product weighing up to 50 pounds
* Skating Carhop:
* Complete Skating Carhop training requirements
* Perform duties while on roller skates
* Perform other job-related duties as assigned or required
Time/Shift Expectations: Irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
* Knowledge/Skills
* General restaurant or retail knowledge
* Basic math and reading skills
* Effective verbal and written communication skills
* Ability to follow directions
* Customer service and multi-tasking skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
$20k-26k yearly est. 10d ago
PM Team Member
Chicken Salad Chick 3.7
Columbus, OH job
**Chicken Salad Chick offers a friendly and warm environment for both our guests and our valued Team Members. We're looking for people with a friendly can-do attitude who embody our passion to Spread Joy, Enrich Lives, and Serve Others!** **If you enjoy meeting new people, providing exceptional customer service, and working in a fast-paced environment; then we'd love to hear from you!**
***Competitive pay plus tips**
***CLOSED ON SUNDAYS**
***Business Hours are from 10am-8pm**
***Free Meal during your shift**
***401k and Roth opportunities**
***Opportunities for Growth**
**Team Member**
The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives and Serve Others. This person will support up to three functional areas of the restaurant: Service, Sandwich Line and Production. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America's Favorite Place for Chicken Salad!
**Essential Responsibilities**
+ Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant!
+ Support and assist fellow team members whenever possible.
+ Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
+ Monitor quality, safety and appearance of all products and ingredients.
+ Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
+ Restock work area before leaving shift.
+ Adhere to Company uniform and grooming standards.
+ Attend all scheduled employee meetings and bring suggestions for improvement.
+ Report problems (faulty equipment, product shortages, etc.) to supervisor promptly.
+ Complete other related duties as assigned by supervisor.
+ Reports to General Manager, Assistant Manager, or Shift Lead.
+ Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
+ Ensure that hours of operation for the restaurant are maintained during their shift.
+ Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
**Cashier/Service Responsibilities**
+ Always adhere to Brand Standards for uniform appearance and personal grooming.
+ Maintain a safe, clean, and organized work area.
+ Be a team player-support and assist your fellow team members whenever possible.
+ Maintain cleanliness/sanitation standards.
+ Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
+ Properly operate POS system for taking all types of Guest orders.
+ Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
+ Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
+ Interact with Guests in a friendly and efficient manner.
+ Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean
+ Maintains proper product temperatures per standards.
+ Maintains portion-control for products per standards.
+ Cleans equipment, as assigned, thoroughly and in a timely fashion.
+ Keeps floor in work or service area clean and free of debris.
+ Completes daily tasks timely and thoroughly in accordance with standards
**Line Prep/Kitchen Production Responsibilities**
+ Always adhere to Brand Standards for uniform appearance and personal grooming.
+ Completes duties on opening and closing prep and checklists.
+ Refers to Daily Prep List at the start of each shift for assigned duties.
+ Prepares a variety of food products including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards.
+ Understands and complies consistently with CSC standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
+ Prepares all Guest orders with strict adherence to CSC standards for quality, portioning and appearance standards.
+ Prepares all Guest orders adhering to CSC SOS goals.
+ Prepares all food products in accordance with CSC portion sizes and recipe specifications.
+ Maintains a clean and sanitary workstation including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment.
+ Closes the line kitchen properly, following the closing checklist for line kitchen and assists others in closing the kitchen.
+ Attends all scheduled employee meetings and brings suggestions for improvement.
+ Promptly reports equipment and food quality problems to Management.
+ Informs Management immediately of product shortages.
+ Uses our Standard Recipe Cards for preparing all products. Does not rely on the personal memory or of other employees.
**Required Knowledge, Skills and Abilities**
+ Ability to work in a fast-paced environment
+ Ability to clearly and professionally communicate with team members and guests
+ Ability to multitask
+ Excellent attendance and punctuality; reliability
+ Reliable transportation to and from work
+ Must be at least 16 years of age or older.
**Education and Experience**
+ Previous restaurant and/or retail experience a plus
**Physical Demands**
+ Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
+ Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
+ Must be able to work and perform all duties at any station in the kitchen, service area, or register.
_Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer._
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$20k-27k yearly est. 60d+ ago
AM Team Member
Chicken Salad Chick 3.7
Andersonville, OH job
**Team Member** The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives, and Serve Others during our early morning shifts starting at 8 AM. This person will support up to three functional areas of the restaurant: Service, Sandwich Line, and Production. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America's Favorite Place for Chicken Salad!
**Essential Responsibilities**
+ Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant early in the morning!
+ Support and assist fellow team members whenever possible.
+ Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
+ Monitor quality, safety, and appearance of all products and ingredients.
+ Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
+ Restock work area before leaving shift.
+ Adhere to Company uniform and grooming standards.
+ Attend all scheduled employee meetings and bring suggestions for improvement.
+ Report problems (faulty equipment, product shortages, etc.) to the supervisor promptly.
+ Complete other related duties as assigned by the supervisor.
+ Ensure specials, promotions, and marketing plans are presented according to company procedures during the morning shift.
+ Ensure that hours of operation for the restaurant are maintained during their shift.
+ Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during the morning shift.
**Cashier/Service Responsibilities**
+ Always adhere to Brand Standards for uniform appearance and personal grooming.
+ Maintain a safe, clean, and organized work area.
+ Be a team player-support and assist your fellow team members whenever possible.
+ Maintain cleanliness/sanitation standards.
+ Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
+ Properly operate POS system for taking all types of Guest orders.
+ Responsible for properly charging Guests and for collecting payment for orders; cash, credit, or debit card transactions.
+ Answer the phone properly with knowledge to assist Guests with questions/information and take phone orders.
+ Interact with Guests in a friendly and efficient manner.
+ Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep the dining room and other Guest areas clean.
+ Maintains proper product temperatures per standards.
+ Maintains portion-control for products per standards.
+ Cleans equipment, as assigned, thoroughly and in a timely fashion.
+ Keeps the floor in the work or service area clean and free of debris.
+ Completes daily tasks timely and thoroughly in accordance with standards.
**Line Prep/Kitchen Production Responsibilities**
+ Always adhere to Brand Standards for uniform appearance and personal grooming.
+ Completes duties on opening and closing prep and checklists.
+ Refers to Daily Prep List at the start of each shift for assigned duties.
+ Prepares a variety of food products including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards.
+ Understands and complies consistently with CSC standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
+ Prepares all Guest orders with strict adherence to CSC standards for quality, portioning and appearance standards.
+ Prepares all Guest orders adhering to CSC SOS goals.
+ Prepares all food products in accordance with CSC portion sizes and recipe specifications.
+ Maintains a clean and sanitary workstation including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment.
+ Closes the line kitchen properly, following the closing checklist for the line kitchen, and assists others in closing the kitchen.
+ Attends all scheduled employee meetings and brings suggestions for improvement.
+ Promptly reports equipment and food quality problems to Management.
+ Informs Management immediately of product shortages.
+ Uses our Standard Recipe Cards for preparing all products. Does not rely on personal memory or that of other employees.
**Required Knowledge, Skills and Abilities**
+ Ability to work in a fast-paced environment
+ Ability to clearly and professionally communicate with team members and guests
+ Ability to multitask
+ Excellent attendance and punctuality; reliability
+ Reliable transportation to and from work
+ Must be at least 16 years of age or older.
**Education and Experience**
+ Previous restaurant and/or retail experience a plus
**Physical Demands**
+ Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
+ Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
+ Must be able to work and perform all duties at any station in the kitchen, service area, or register.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$26k-34k yearly est. 60d+ ago
AM Team Member
Chicken Salad Chick-02 3.7
Dayton, OH job
Job Description
The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives, and Serve Others during our early morning shifts starting at 8 AM. This person will support up to three functional areas of the restaurant: Service, Sandwich Line, and Production. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America's Favorite Place for Chicken Salad!
Essential Responsibilities
Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant early in the morning!
Support and assist fellow team members whenever possible.
Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
Monitor quality, safety, and appearance of all products and ingredients.
Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
Restock work area after leaving shift.
Adhere to Company uniform and grooming standards.
Attend all scheduled employee meetings and bring suggestions for improvement.
Report problems (faulty equipment, product shortages, etc.) to the supervisor promptly.
Complete other related duties as assigned by the supervisor.
Ensure specials, promotions, and marketing plans are presented according to company procedures during the morning shift.
Ensure that hours of operation for the restaurant are maintained during their shift.
Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during the morning shift.
Cashier/Service Responsibilities
Always adhere to Brand Standards for uniform appearance and personal grooming.
Maintain a safe, clean, and organized work area.
Be a team player-support and assist your fellow team members whenever possible.
Maintain cleanliness/sanitation standards.
Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
Properly operate POS system for taking all types of Guest orders.
Responsible for properly charging Guests and for collecting payment for orders; cash, credit, or debit card transactions.
Answer the phone properly with knowledge to assist Guests with questions/information and take phone orders.
Interact with Guests in a friendly and efficient manner.
Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep the dining room and other Guest areas clean.
Maintains proper product temperatures per standards.
Maintains portion-control for products per standards.
Cleans equipment, as assigned, thoroughly and in a timely fashion.
Keeps the floor in the work or service area clean and free of debris.
Completes daily tasks timely and thoroughly in accordance with standards.
Line Prep/Kitchen Production Responsibilities
Always adhere to Brand Standards for uniform appearance and personal grooming.
Completes duties on opening and closing prep and checklists.
Refers to Daily Prep List at the start of each shift for assigned duties.
Prepares a variety of food products including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards.
Understands and complies consistently with CSC standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
Prepares all Guest orders with strict adherence to CSC standards for quality, portioning and appearance standards.
Prepares all Guest orders adhering to CSC SOS goals.
Prepares all food products in accordance with CSC portion sizes and recipe specifications.
Maintains a clean and sanitary workstation including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment.
Closes the line kitchen properly, following the closing checklist for the line kitchen, and assists others in closing the kitchen.
Attends all scheduled employee meetings and brings suggestions for improvement.
Promptly reports equipment and food quality problems to Management.
Informs Management immediately of product shortages.
Uses our Standard Recipe Cards for preparing all products. Does not rely on personal memory or that of other employees.
Required Knowledge, Skills and Abilities
Ability to work in a fast-paced environment
Ability to clearly and professionally communicate with team members and guests
Ability to multitask
Excellent attendance and punctuality; reliability
Reliable transportation to and from work
Must be at least 16 years of age or older.
Education and Experience
Previous restaurant and/or retail experience a plus
Physical Demands
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen, service area, or register.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
$22k-30k yearly est. 19d ago
Crew Member
Sonic Drive-In 4.3
Marion, OH job
Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN!br /br /Like a Grilled Chicken Wrap, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one.
Youapos;ll work Fountain Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru.
SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
br /br /Restaurant Team Member duties may include:br /emsp;emsp;bull;nbsp;nbsp;Taking orders and making accurate change quicklybr /emsp;emsp;bull;nbsp;nbsp;Providing food service to our guests with enthusiasmbr /emsp;emsp;bull;nbsp;nbsp;Packaging all menu items and checking for product quality and consistencybr /emsp;emsp;bull;nbsp;nbsp;Preparing drinks and ice cream treats br /emsp;emsp;bull;nbsp;nbsp;Preparing food orders, cooking on the grill, operating the fry station as needed br /emsp;emsp;bull;nbsp;nbsp;Cleaning the drive-in restaurants -- including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areasbr /br /br /Restaurant Team Member Requirements:br /emsp;emsp;bull;nbsp;nbsp;Ability to work irregular hours, nights, weekends and holidaysbr /emsp;emsp;bull;nbsp;nbsp;Ability to be flexible in all situations based on restaurant business needbr /emsp;emsp;bull;nbsp;nbsp;Effective communication skills; basic math and reading skillsbr /emsp;emsp;bull;nbsp;nbsp;Willingness to abide by the appearance, uniform and hygiene standards at Sonic Drive-In restaurantsbr /emsp;emsp;bull;nbsp;nbsp;General knowledge and understanding of the food service / restaurant industry or retail operations preferred, but not requiredbr /br /br /Additional Restaurant Team Member Qualifications…br /emsp;emsp;bull;nbsp;nbsp;Friendly and welcoming individuals who enjoy providing pleasant and courteous food service to our guests!br /emsp;emsp;bull;nbsp;nbsp;A willingness to cross-train in all of the stations.
It never gets dull here!br /emsp;emsp;bull;nbsp;nbsp;Motivated individuals who are team players and committed to keeping our drive-in restaurants clean and safe.
br /br /Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In experience will always be groovy, right on, awesome, wicked, fab, the beeapos;s knees, cruisinapos; .
.
.
you get the picture! Itapos;s downright sensational!! br /br /All thatapos;s missing is you, so APPLY TODAY!br /br /SONIC and its independent franchise owners are Equal Opportunity Employers.
br /
$21k-27k yearly est. 60d+ ago
Team/Crew Leader
Sonic Drive-In 4.3
Massillon, OH job
Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. * Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
* Assist with new employee orientation and training
* Comply with all company policies, procedures, and operational standards
* Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
* Regular attendance
ADDITIONAL DUTIES:
* Lead shift meetings
* Report customer or employee complaints/issues to MOD
* Move and stock food product weighing up to 50 pounds
* Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
* Knowledge/Skills
* General restaurant or retail knowledge
* Basic math and reading skills
* Effective verbal and written communication skills
* Ability to follow directions
* Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
$21k-27k yearly est. 20d ago
Guest Service Expert
Smashburger 4.5
Dayton, OH job
SMASHBURGER
Cashier (Guest Service Expert)
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
50% of the best burgers around (or other menu options)
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform and hat
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Cashier Responsibilities
Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:
Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
Promote a fun and positive work environment
Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Be knowledgeable of all menu items so you can make meal suggestions & answer questions
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
Ability to listen, communicate and work well with others in a busy restaurant environment
Values integrity and doing the right thing, even when no one is watching
Follow company cash policies to ensure minimal losses through theft or shortages
Upsell food items to all guests ordering through thoughtful suggestions
Follow company order accuracy procedures to ensure a happy guest and minimize waste
Cashier (GSE) Requirements
No experience necessary - we build better skills! Must successfully complete Smashburger training program
Must be 16 years old
Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs.
Show up on time to work variable hours/days, including nights, weekends, and holidays
Adhere to Smashburger uniform policy
Must successfully complete Smashburger training program
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
****************************************************
$20k-26k yearly est. 8d ago
Hourly Shift Manager
Chicken Salad Chick-02 3.7
Westerville, OH job
Job Description
Essential Responsibilities
Assist the General Manager and Assistant Manager in the daily operation of the restaurant within the budget.
Ensure compliance with established food standards, food quality, preparation and production by adhering to corporate food handling procedures and policies.
Ensure Chicken Salad Chick procedures are followed in the dining room, service area and kitchen.
Train and counsel hourly team members who work during Team Leader's shift.
Guarantee highest level of hospitality and service to all guests at all times.
Coach hourly team members during their shift as needed.
Ensure compliance with all personnel records, team member schedules and reports.
Prepare and maintain administrative and financial records as directed by the General Manager.
Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
Ensure that hours of operation for the restaurant are maintained during their shift.
Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
Make decisions regarding team member position assignments, disciplinary actions (as needed when acting as Manager on Duty), execution of shift operations and keeping restaurant clean.
Defer decisions to GM/AM regarding hiring or terminating team members, pay increases for team members, vendor specifications, scheduling and purchases beyond those required to execute normal shift operations.
Required Knowledge, Skills and Abilities
Ability to work in a fast-paced environment
Ability to clearly and professionally communicate with team members and guests
Ability to multitask
Excellent attendance and punctuality; reliability
Reliable transportation to and from work
Successfully complete formal Shift Leader classes provided by the Corporate Training Department
Education and Experience
Previous restaurant and/or retail experience a plus
Physical Demands
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen, service area, or register.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.
$27k-36k yearly est. 31d ago
Cook
Sonic Drive-In 4.3
Athens, OH job
Who says FUN and RESPONSIBILITY cant hang together? At SONIC Drive-In restaurants, youll have all that, along with great pay, flexible hours, a cool uniform and the camaraderie of fantastic co-workers. As a SONIC Drive-In restaurant Cook, you will oversee the Appetite Satisfaction Department, which involves operating the following stations: Food Production, Grill, Fryer and other tasks if applicable.
Cook tasks in the restaurant may include:
* Preparing and cooking food orders to meet product quality standards
* Food preparation and portioning
* Cooking on the grill
* Operating the fry station
* Dressing items to order
* Packaging all menu items and checking for product quality and consistency
* Cleaning including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas
SONIC Drive-In Restaurant Cook Requirements:
* Ability to work irregular hours, nights, weekends and holidays
* Ability to be flexible in all situations based on business need
* Effective communication skills; basic math and reading skills
* Ability to follow directions
* Willingness to abide by the appearance, uniform and hygiene standards at SONIC Drive-In restaurants
* General knowledge and understanding of the restaurant industry or retail operations preferred, but not required
Additional SONIC Drive-In Restaurant Cook Qualifications...
* Friendly and smiling faces that enjoy providing quality products for our guests!
* A willingness to cross-train on all the stations - it never gets boring here!
* Motivated individuals who are team players and committed to keeping our drive-in clean and safe.
Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In restaurant experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
$20k-26k yearly est. 60d+ ago
General Manager/ Operating Partner
Sonic Drive-In 4.3
Bryan, OH job
General Manager/Operating Partner Immediate Supervisor: Market Supervisor/Multi-Unit Supervisor Status: Exempt This position is the highest management position at the drive-in and is responsible for leading and managing the drive-in's operations and employees.
Essential Job Duties:
* Recruit, interview, hire, onboard, train, manage, direct, coach, lead, schedule, assign, discipline, and terminate the drive-in's assistant managers and employees
* Manage drive-in employees' compensation levels pursuant to company guidelines
* Supervise, lead, and manage all aspects of drive-in operations to provide an optimal guest experience
* Manage opening and/or closing duties
* Handle and properly escalate guest issues/concerns
* Handle and properly escalate employee issues/concerns
* Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service
* Lead regular team meetings to ensure employees are focused on operational standards and guest service
* Manage and maintain all drive-in recordkeeping
* Prepare and maintain all necessary operational reports
* Develop, implement, and manage action plans regarding local marketing and business performance
* Ensure proper maintenance of drive-in and equipment
* Supervise and manage vendor performance
* Comply with and enforce all company policies, procedures, and operational standards
* Ensure compliance with all applicable federal, state, and local laws
* Manage regular cleaning and sanitation duties pursuant to operational standards
* Regular attendance
ADDITIONAL DUTIES:
* As needed, perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) to meet operational standards
* As needed, perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
* Move and stock food product weighing up to 50 pounds
* Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 50 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
* Education
* Required - High school diploma or equivalent
* Preferred - Advanced studies in business, restaurant management, or related fields
* Experience
* At least three years of restaurant management experience (QSR preferred)
* Experience running a restaurant shift without supervision
* Experience recruiting, interviewing, hiring, and managing employees
* Knowledge/Skills
* Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
* Knowledge of federal, state, and local health and safety laws and regulations
* Basic computer, math, accounting, and reading skills
* Effective verbal and written communication skills
* Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
$23k-31k yearly est. 10d ago
Carhop/ Skating Carhop (server)
Sonic Drive-In 4.3
Bryan, OH job
Carhop Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt serves product to guests. * Ensure that product meets operational, quality, and appearance standards before being delivered to guests
* Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds
* Provide friendly, quick, and polite service to guests
* Promptly respond to guest requests
* Report customer complaints/issues to MOD
* Assist guest with payment
* Make accurate change quickly and efficiently
* Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot
* Comply with all company policies, procedures, and operational standards
* Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
* Regular attendance
ADDITIONAL DUTIES:
* Report employee complaints/issues to MOD
* Move and stock food product weighing up to 50 pounds
* Skating Carhop:
* Complete Skating Carhop training requirements
* Perform duties while on roller skates
* Perform other job-related duties as assigned or required
Time/Shift Expectations: Irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
* Knowledge/Skills
* General restaurant or retail knowledge
* Basic math and reading skills
* Effective verbal and written communication skills
* Ability to follow directions
* Customer service and multi-tasking skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
$20k-26k yearly est. 10d ago
Assistant Manager
Sonic Drive-In 4.3
Portsmouth, OH job
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. Youll assist the drive-in restaurants General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.
Basic job duties for the drive-in restaurants Assistant Manager include:
●Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
●Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
●Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
●Performs restaurant opening and/or closing duties
●Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
●Completes weekly inventory as needed
●Assists in administrative duties including maintaining files, records and all required documentation
●Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
●Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
SONIC Drive-In Assistant Manager Requirements:
●Ability to work irregular hours, nights, weekends and holidays
●General knowledge and understanding of the restaurant industry or retail operations required
●Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
●Effective communication skills; basic math, reading and computer skills
●Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
●Willingness to abide by the appearance, uniform and hygiene standards at SONIC
Additional SONIC Drive-In Assistant Manager Qualifications…
●Friendly and smiling faces that enjoy providing courteous food service to our guests!
●Professional individuals who value people and demonstrate respect for others!
●A team player willing to meet and exceed drive-in goals and objectives.
●Strong leadership skills with the ability to motivate and lead team members.
●Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.
Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
$24k-28k yearly est. 60d+ ago
PM Team Member
Chicken Salad Chick 3.7
Centerville, OH job
**Chicken Salad Chick offers a friendly and warm environment for both our guests and our valued Team Members. We're looking for people with a friendly can-do attitude who embody our passion to Spread Joy, Enrich Lives, and Serve Others!** **If you enjoy meeting new people, providing exceptional customer service, and working in a fast-paced environment; then we'd love to hear from you!**
***Competitive pay plus tips**
***CLOSED ON SUNDAYS**
***Business Hours are from 10am-8pm**
***Free Meal during your shift**
***401k and Roth opportunities**
***Opportunities for Growth**
**Team Member**
The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives and Serve Others. This person will support up to three functional areas of the restaurant: Service, Sandwich Line and Production. The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position. The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America's Favorite Place for Chicken Salad!
**Essential Responsibilities**
+ Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant!
+ Support and assist fellow team members whenever possible.
+ Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
+ Monitor quality, safety and appearance of all products and ingredients.
+ Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
+ Restock work area before leaving shift.
+ Adhere to Company uniform and grooming standards.
+ Attend all scheduled employee meetings and bring suggestions for improvement.
+ Report problems (faulty equipment, product shortages, etc.) to supervisor promptly.
+ Complete other related duties as assigned by supervisor.
+ Reports to General Manager, Assistant Manager, or Shift Lead.
+ Ensure specials, promotions, and marketing plans are presented according to company procedures during shift.
+ Ensure that hours of operation for the restaurant are maintained during their shift.
+ Ensure compliance with established safety and sanitation procedures and all Federal, State, and local regulations during shift.
**Cashier/Service Responsibilities**
+ Always adhere to Brand Standards for uniform appearance and personal grooming.
+ Maintain a safe, clean, and organized work area.
+ Be a team player-support and assist your fellow team members whenever possible.
+ Maintain cleanliness/sanitation standards.
+ Greet Guests, take food/beverage orders, expediting orders, assist with dining room service.
+ Properly operate POS system for taking all types of Guest orders.
+ Responsible for properly charging Guests and for collecting payment for orders; cash, credit or debit card transactions.
+ Answer phone properly with knowledge to assist Guest with questions/information and take phone orders.
+ Interact with Guests in a friendly and efficient manner.
+ Restocks drink station and expo area, maintains restroom cleanliness, empties trash cans and helps to keep dining room and other Guest areas clean
+ Maintains proper product temperatures per standards.
+ Maintains portion-control for products per standards.
+ Cleans equipment, as assigned, thoroughly and in a timely fashion.
+ Keeps floor in work or service area clean and free of debris.
+ Completes daily tasks timely and thoroughly in accordance with standards
**Line Prep/Kitchen Production Responsibilities**
+ Always adhere to Brand Standards for uniform appearance and personal grooming.
+ Completes duties on opening and closing prep and checklists.
+ Refers to Daily Prep List at the start of each shift for assigned duties.
+ Prepares a variety of food products including chicken salads, pimento cheese, side salads, soups, sauces, cookies, desserts, and other items for cooking/serving to Guest according to CSC recipe and product standards.
+ Understands and complies consistently with CSC standard portion sizes, cooking methods, quality standards and kitchen rules, policies and procedures.
+ Prepares all Guest orders with strict adherence to CSC standards for quality, portioning and appearance standards.
+ Prepares all Guest orders adhering to CSC SOS goals.
+ Prepares all food products in accordance with CSC portion sizes and recipe specifications.
+ Maintains a clean and sanitary workstation including tables, shelves, walls, steamer, sandwich line, and refrigeration equipment.
+ Closes the line kitchen properly, following the closing checklist for line kitchen and assists others in closing the kitchen.
+ Attends all scheduled employee meetings and brings suggestions for improvement.
+ Promptly reports equipment and food quality problems to Management.
+ Informs Management immediately of product shortages.
+ Uses our Standard Recipe Cards for preparing all products. Does not rely on the personal memory or of other employees.
**Required Knowledge, Skills and Abilities**
+ Ability to work in a fast-paced environment
+ Ability to clearly and professionally communicate with team members and guests
+ Ability to multitask
+ Excellent attendance and punctuality; reliability
+ Reliable transportation to and from work
+ Must be at least 16 years of age or older.
**Education and Experience**
+ Previous restaurant and/or retail experience a plus
**Physical Demands**
+ Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
+ Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
+ Must be able to work and perform all duties at any station in the kitchen, service area, or register.
_Note: The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification. Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer._
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$23k-30k yearly est. 60d+ ago
Crew Member
Sonic Drive-In 4.3
Athens, OH job
Fun. Flexible hours. Great pay. Fantastic people. Professional fulfillment. That uniquely cool SONIC uniform. Can this possibly get any better? YES IT CAN! Like a Grilled Chicken Wrap, the SONIC Drive-In Restaurant Team Member position is a savory plethora of food service responsibilities rolled into one. Youll work Fountain & Frozen, Food Production, Grill, Fryer, Switchboard and, if applicable, Drive-Thru. SONIC Drive-In is a food service mecca, and our Restaurant Team Member is at the center.
Restaurant Team Member duties may include:
* Taking orders and making accurate change quickly
* Providing food service to our guests with enthusiasm
* Packaging all menu items and checking for product quality and consistency
* Preparing drinks and ice cream treats
* Preparing food orders, cooking on the grill, operating the fry station as needed
* Cleaning the drive-in restaurants -- including trash disposal, mopping, sweeping, washing dishes, wiping counter-tops and sanitizing food areas
Restaurant Team Member Requirements:
* Ability to work irregular hours, nights, weekends and holidays
* Ability to be flexible in all situations based on restaurant business need
* Effective communication skills; basic math and reading skills
* Willingness to abide by the appearance, uniform and hygiene standards at Sonic Drive-In restaurants
* General knowledge and understanding of the food service / restaurant industry or retail operations preferred, but not required
Additional Restaurant Team Member Qualifications…
* Friendly and welcoming individuals who enjoy providing pleasant and courteous food service to our guests!
* A willingness to cross-train in all of the stations. It never gets dull here!
* Motivated individuals who are team players and committed to keeping our drive-in restaurants clean and safe.
Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . . you get the picture! Its downright sensational!!
All thats missing is you, so APPLY TODAY!
SONIC and its independent franchise owners are Equal Opportunity Employers.
$21k-26k yearly est. 60d+ ago
Guest Service Expert
Smashburger 4.5
Olde West Chester, OH job
SMASHBURGER
Cashier (Guest Service Expert)
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
50% of the best burgers around (or other menu options)
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform and hat
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Cashier Responsibilities
Reporting to the Restaurant General Manager, our Cashiers are the Guest Service Experts (GSE) that champion better burgers! In this role you will:
Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
Promote a fun and positive work environment
Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Be knowledgeable of all menu items so you can make meal suggestions & answer questions
Verify each guest order for accuracy, manage “to-go” orders, process POS transactions and follow cash handling procedures & full understanding of Smashburger rewards program
Visit tables after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
Adhere to all active marketing promotions & encourage guests to complete surveys upon each visit
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times with the use of company approved cleaning products
Ability to listen, communicate and work well with others in a busy restaurant environment
Values integrity and doing the right thing, even when no one is watching
Follow company cash policies to ensure minimal losses through theft or shortages
Upsell food items to all guests ordering through thoughtful suggestions
Follow company order accuracy procedures to ensure a happy guest and minimize waste
Cashier (GSE) Requirements
No experience necessary - we build better skills! Must successfully complete Smashburger training program
Must be 16 years old
Physical ability to stand for extended periods of time & to move and lift boxes of food/ supplies up to 25 lbs.
Show up on time to work variable hours/days, including nights, weekends, and holidays
Adhere to Smashburger uniform policy
Must successfully complete Smashburger training program
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to produce authorized U.S. work documents; Smashburger participates in E-Verify
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
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$20k-26k yearly est. 14d ago
Cook
Sonic Drive-In 4.3
Rossford, OH job
Cook Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt cooks, prepares, and packages product. * Cook, prepare, and package food product pursuant to operational and quality standards
* Operate dresser, front swamp, back swamp, grill, and food prep stations as assigned
* Comply with all company policies, procedures, and operational standards
* Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
* Regular attendance
ADDITIONAL DUTIES:
* Report customer or employee complaints/issues to MOD
* Move and stock food product weighing up to 50 pounds
* Perform other job-related duties as assigned or required
Time/Shift Expectations: Irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
* Knowledge/Skills
* General restaurant or retail knowledge
* Basic math and reading skills
* Effective verbal and written communication skills
* Ability to follow directions
* Multi-tasking skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
$20k-26k yearly est. 10d ago
Shift Leader
Smashburger 4.5
Olde West Chester, OH job
Job Description
SMASHBURGER
Shift Leader
Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams' learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences.
Better Benefits: Build a better experience work & lifestyle!
Tip share-earn up to $2/hr. extra in tips
Get Paid $ to Refer your Friends*
RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *
Flexible schedules in a fun, family friendly, team environment
Medical, Dental and Vision Options**
Paid time off - vacation and sick**
401K match (21 and older)
Employee Assistance Program
Fast track for career opportunities and management experience
Free uniform
**Eligibility based off of time in position and average hours worked
*Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions
Shift Leader Responsibilities
Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:
Manage the performance of both FOH & BOH employees
Promote a fun and positive work environment
Manage the effectiveness of people focused processes and systems
Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training
Reward and recognizes employee performance that exceeds company standards
Manage with integrity the daily completion of operational check lists to include
Line checks and uniform standards
Opening/closing check lists
Safe and deposit logs
Manage the guest experience metrics (NPS and OSAT)
Manage FSC operational standards daily
Ensure all food safety standards are followed & in compliance with local health depts.
Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees
Manage the successful onboarding and training for all new employees
Follow COGS management procedures for food ordering and inventory
Follow company cash policies to ensure minimal losses through theft or shortages
Manage daily labor
Shift Leader Requirements
Previous Shift Leader Experience
90-day completion of train the trainer course
Flexible to work nights, weekends, and holidays
Follow Smashburger uniform standards
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must successfully complete Smashburger training program
Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams
People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams
Excellent attention to detail
Proven time management, consistency, and organizational skills
Highly motivated, self-directed, and results driven
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs.
Ability to work in high temperatures
All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge.
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Torchy's Tacos may also be known as or be related to Success Foods Management Group, Success Foods Management Group LLC, Success Foods Management Group, LLC and Torchy's Tacos.