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Suite attendant job description

Updated March 14, 2024
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Example suite attendant requirements on a job description

Suite attendant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in suite attendant job postings.
Sample suite attendant requirements
  • High school diploma or equivalent.
  • Previous experience in a customer service role.
  • Proficiency in Microsoft Office.
  • Strong organizational and multitasking skills.
  • Knowledge of hospitality industry standards.
Sample required suite attendant soft skills
  • Excellent communication and interpersonal skills.
  • A friendly and professional demeanor.
  • Ability to stay calm under pressure.
  • A positive attitude and strong work ethic.
  • Ability to work independently and as part of a team.

Suite attendant job description example 1

Sage Hospitality suite attendant job description

6 months bartending

Knowledge/Skills

· Must be 21 years of age to serve alcoholic beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs.

· Bending/kneeling -ability to bend to lower level cabinets and lift trays.

· Mobility -maneuver in narrow areas and between seated guests.

· Continuous standing required to service guest functions; 100% of the time scheduled.

· Climbing approximately 12 steps 20% of 8 hours.

· No driving required.

· Must be able to ruse records and all special requests.

· Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing.

· Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

· Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

· Ability to accurately count cash. Ability to operate cash register.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.


Benefits:
  • Medical, Dental, & Vision Insurance
  • Free On-Site Parking
  • Complimentary Employee Meals
  • 401(k) with Employer Matching
  • Hotel Discounts (Both Hilton & Sage Portfolio)
  • Employee Recognition Events/Prizes
  • Health Savings and Flexible Spending Accounts
  • Basic Life and AD&D Insurance
  • Paid Time off for Vacation, Sick Time, and Holidays
  • Employee Assistance Program
  • Opportunities for Career Growth and Development
  • Sage Restaurant Concepts 25% Discount
  • Sage Saving Spot
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Suite attendant job description example 2

Hilton Grand Vacations suite attendant job description

Hotel/Resort Suite Attendant - Day One Benefits + New Hire Sign On Bonus


Hilton Grand Vacations is immediately seeking a Suite Attendant in Lahaina Maui Hawaii.



*Sign-On Bonus! Apply for details*



New Hires eligible to enroll in Health Benefits and 401k as of day 1 of employment!



HiltonGO employee discount program - stay at Hilton Hotels for as low as $35 per night



To learn more, please REGISTER TODAY to discuss program details with our recruitment team.



What will I be doing?


As the Suite Attendant, you will be responsible for cleaning the suite interior and immediate areas to include patio, balcony and/or deck of the assigned to ensure a clean, sanitary, and inviting suite for guests.

  • Remove all bed linens, terry, and trash upon checkout and clean bathrooms, bedrooms, parlors, living rooms and kitchenettes.
  • Replace all standard guest suite supplies and branded amenities in areas of the suite to include bathrooms and kitchens. Make beds with clean linens.
  • Replace any damaged, torn or stained paper products (i.e. suite directories, channel guides, notepads, etc.) and replace used terry and shower curtain if stained, damaged or discolored in bathrooms.
  • Turn on lights to confirm correct light bulb wattage and ensure lights are in working order.
  • Vacuum and spot clean carpets, flooring, and all upholstered furniture and dust all furniture, fixtures and pictures.
  • Secure any lost & found items and turns them in to Security and/or management and report any maintenance deficiencies.
  • Ensure confidentiality and security of all suites and provide assistance to members, owners, and guests to address questions, requests, or concerns.
  • Assist in other related duties as assigned.

We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!


Register Today!
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Suite attendant job description example 3

Schulte Hospitality Group suite attendant job description

H2PB-24630

Work today, get paid today! Schulte Hospitality Group believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!

Schulte Hospitality Group is seeking a dynamic, service-oriented Public Area Attendant to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company.

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Cleans and maintains all hotel public areas, including restrooms, hallways, stairwells, etc. to meet quality standards

Cleans bathrooms, dusts furniture and pictures, vacuums, sweeps and mops floors

Empties carts of soiled linen and disposes trash

Maintains efficient communication on two-way radio to ensure that tasks are prioritized.

Maintains lobby, elevators, stairways, hallways, and Front Desk area to assure they are clean, neat and free of all rubbish and debris.

Cleans and maintains public restrooms in a neat and orderly fashion to provide fresh and attractive facilities for guests. Restrooms must also be checked on once an hour to assure they remain neat and clean.

Removes spots, insects and debris, polishes fixtures and cleans ashtrays

Delivers items to rooms upon request and assists in cleaning guest rooms as needed.

Perform various other duties as assigned.

EDUCATION AND EXPERIENCE

Minimum of High School education

Minimum of one (1) year in Housekeeping role

KNOWLEDGE, SKILLS AND ABILITIES

Outgoing personality

Ability to communicate effectively verbally

Team player

Ability to exceed expectations of guests

Customer service focus

PERKS/BENEFITS

Work Today, Get Paid today with DailyPay!

Track your daily income with updates after every shift you work

Transfer your earnings instantly or next day

Automatically save a portion of your paycheck

In addition to DailyPay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!

* Schulte Hospitality Group is an Equal Opportunity Employer.
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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.