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Suite attendant skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical suite attendant skills. We ranked the top skills for suite attendants based on the percentage of resumes they appeared on. For example, 17.1% of suite attendant resumes contained cleanliness as a skill. Continue reading to find out what skills a suite attendant needs to be successful in the workplace.

15 suite attendant skills for your resume and career

1. Cleanliness

Here's how suite attendants use cleanliness:
  • Maintained cleanliness and presentation of Corporate Suites.
  • Inspected rooms to ensure cleanliness and made sure rooms were ready to go before a guest was checked in.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how suite attendants use customer service:
  • Provided excellent customer service by interacting with and checking on professional clientele, including business executives for large corporations.
  • Managed wide variety for customer service and administrative tasks to resolve customer issues quickly and efficiently.

3. Guest Service

Here's how suite attendants use guest service:
  • Provide impressive first level, face to face guest service for luxury suite patrons that enhances their entertainment experience.
  • Experience working in upscale hotel environment that provides a superior level of guest service with professionalism and discretion.

4. Exceptional Guest

Here's how suite attendants use exceptional guest:
  • Specialized in cleaning and detailing the park and providing exceptional guest service.
  • Respond and understand guests preferences while providing an exceptional guests experience.

5. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how suite attendants use guest rooms:
  • Cleaned and inspected guest rooms while meeting brand standards and guest expectations in a timely and professional manner.
  • Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

6. Food Service

The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

Here's how suite attendants use food service:
  • Utilize current food service ordering software and technology with proficiency.
  • Buffet attendant= Facilitate food service.

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7. Guest Satisfaction

Here's how suite attendants use guest satisfaction:
  • Support overall profitability and guest satisfaction by providing exceptional service and personal attention during games.
  • Respond to guest requests, concerns, and problems to ensure guest satisfaction.

8. Excellent Guest

Here's how suite attendants use excellent guest:
  • Provide excellent guest service on a daily basis for a Four Diamond level establishment.
  • Promoted based on an excellent guest rapport and a consistent record of positive guest comment cards.

9. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how suite attendants use beverage orders:
  • Participated in training and maintained the corporate standard-Fulfilled food and beverage orders
  • Take care of any client suites needs (fulfilling food/beverage orders).

10. Food Handling

Here's how suite attendants use food handling:
  • Have food handling and alcohol service certificate.
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.

11. Suite Holders

Here's how suite attendants use suite holders:
  • Facilitate exceptional hospitality to suite holders and single game renters during stadium events.
  • Moderated disagreements between suite holders and catering while ensuring suite holder satisfaction.

12. Football Games

Here's how suite attendants use football games:
  • Supervised five New Orleans Pelicans basketball games(2014) and two New Orleans Saints football games(2014).
  • Organized a buffet meal for the purchasers of elite seats near the touchdown area for home football games.

13. Food Preparation

Here's how suite attendants use food preparation:
  • Supervised pantry staff of 8-10 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Worked as a team to achieve goals for the events - Food preparation for suites and serviced customer when needed

14. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how suite attendants use pos:
  • Greeted guest at tables, took orders from guest and entered them into the POS system.
  • Assisted in the use of electronic scanners, POS, and related restaurant equipment.

15. Beverage Service

Here's how suite attendants use beverage service:
  • Provided exceptional hospitality to VIP guests by ensuring prompt and accurate food/beverage service
  • Manage the quality of food and beverage services while regulating TABC rules and still ensuring a smooth and delightful event.
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List of suite attendant skills to add to your resume

Suite attendant skills

The most important skills for a suite attendant resume and required skills for a suite attendant to have include:

  • Cleanliness
  • Customer Service
  • Guest Service
  • Exceptional Guest
  • Guest Rooms
  • Food Service
  • Guest Satisfaction
  • Excellent Guest
  • Beverage Orders
  • Food Handling
  • Suite Holders
  • Football Games
  • Food Preparation
  • POS
  • Beverage Service
  • Fine Dining
  • Alcoholic Beverages
  • Bartending
  • Toyota
  • Safety Guidelines
  • VIP
  • Food Orders
  • Buffets
  • NASCAR
  • Athletic Events
  • Quality Customer Service
  • Greeting Guests
  • Football Season
  • Guest Suites
  • Hotel Rooms
  • Bartend
  • Drink Orders
  • Private Events
  • Customer Complaints
  • Baseball Games
  • Upselling
  • Football Stadium
  • Basketball Games
  • Inventory Control
  • Hot Food
  • Credit Card Transactions
  • OSU
  • Ice Cream
  • Clean Suites

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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