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Assistant Retail Store Manager jobs at Sullivan Tire and Auto Service - 141 jobs

  • Retail Assistant Manager

    Sullivan Tire & Auto Service 3.5company rating

    Assistant retail store manager job at Sullivan Tire and Auto Service

    Job DescriptionDescription: Sullivan Tire, an employee-owned company, is currently seeking an Assistant Manager. This individual will manage customer relationships and assist with production workflow to maximize sales, income and customer contact goals while delivering the highest quality of service and customer satisfaction. You will work closely with management to increase profitability through improved efficiencies and productivity levels. Assist manager with training, recruiting, and developing employees. Adheres to internal controls, policies, and procedures. Responsibilities: Assist in all aspects of sales and administration in an effort to maximize all sales, income, and customer contact goals. Use informational tools and assist Production Manager and Store Manager to ensure optimal productivity and workflow efficiency. Answer telephone to provide customers with product information, schedule appointments, and assist customers with their tire and service needs. Manage customer relationships and serve as a liaison between technicians and customers. Generate estimates for tires and auto repair services and recommend needed repairs. Fully and knowledgably explain the benefits and features of all options available to the customer when suggesting the purchase of parts, services, and warranties. Conduct post repair follow-up and resolve any customer complaints. Adhere to all safety rules and regulations at all times. Maintain accurate inventory records through computer system. Properly receive inventory and re-bill tires and parts received on a daily basis. Be proficient in all aspects of customer billing and credit authorization procedures being particularly careful to protect Company assets and the privacy of every customer. Properly record purchases and purchase orders. Follow all POS “start-day/end-day” procedures as well as recordkeeping and bank deposit systems. Locate necessary auto parts and tires in our stockroom or via telephone. Create and maintain attractive showroom displays that enhance the sales efforts and serves as a “show and tell” aids. Keep showroom area neat, clean and comfortable for customers. Assist manager in recruiting, training, motivating, developing, and retaining qualified employees and have individuals working at high performing levels delivering quality service and customer satisfaction. Assume other responsibilities as needed. Requirements: Education/Experience: Minimum of high school diploma with 3-5 years of industry/retail experience. Skills/Knowledge: Strong customer service skills in a retail environment Conflict resolution skills Solid understanding of automotive tire and auto service industry Ability to multi-task in a fast-pace environment Strong time management skills Working knowledge of VAST, Microsoft Office, and our internal software applications Team player Benefits: Health Insurance- including Medical, Vision, and Dental Life and Disability Insurance Paid Holidays, Personal Time, and Vacation Time Discounted Services Employee Owned! ESOP - Employee Stock Ownership Plan Flexible Spending 401(k) with Company Match EEO STATEMENT Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!
    $37k-44k yearly est. 17d ago
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  • District Manager

    Midas 4.1company rating

    Branford, CT jobs

    Benefits: 401(k) matching Bonus based on performance Competitive salary Group of 5 busy automotive repair shops within CT with the strong possibility of more shops being added on in the near future. Job Description: The right candidate will have a strong entrepreneurial mentality and will be tasked with finding the Manager/Face of the locations they oversee. Candidate will be directly interacting with customers as well as coaching and leading their direct reports and teams. Management experience in the automotive industry a plus but willing to train the right candidate. A proven track record of increasing sales is a must for this position. Deep understanding of accountability in the work place and leading from the front is a must. Candidate will need to be a self starter who takes responsibility for their locations and drives results. A strong background in sales and customer service will translate well. Automotive Management experience strongly recommended but not required. Pay: Year 1 earning potential: $135,000 - $175,000 Base salary with commission and bonus' Performance based pay scale Schedule: 5 day work week Saturdays are a requirement Some holidays required Benefits: Healthcare with employer contribution 401k with employer match Vacation Compensation: $120,000.00 - $175,000.00 per year Join Our Team Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you! As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $135k-175k yearly Auto-Apply 60d+ ago
  • Store Manager

    Icahn Automotive 4.2company rating

    Raynham, MA jobs

    Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and standards. The position is directly responsible for maintaining adequate shop productivity. The Store Manager will recruit, hire, develop, and provide inspirational leadership and direction to the service selling and back shop teams. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned. This position has been designated as a safety-sensitive position. Duties & Responsibilities Maintain responsibility for the overall direction, coordination, and evaluation of direct and indirect reports in compliance with policies, procedures, loss prevention, safety, and environmental codes, and laws. Direct, instruct, and manage a team of associates, including assigning, supervising, and appraising work; rewarding, motivating, counseling and disciplining associates; addressing associate complaints and resolving problems. Responsible for productivity, profitability, work environment, relationships, visual presentation standards, and operational compliance of the store; measured through various reporting tools, associates observations and Area Director feedback. Train and coach service selling associates on "Customer Care Process", Courtesy Vehicle Inspections (CVIs), and general operation of store systems. Keep store staffing and talent at optimal levels to ensure operating efficiency and top service levels. Source key shop (technician) and selling positions regularly in order to have talent readily available for increased staffing and customer needs. Partners as appropriate to interview, hire, demote, and promote external and internal candidates. Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety. Largely responsible for the overall day-to-day operations of the back shop, such as ensuring that the service staff complete CVIs and proper service repairs. Ensure the execution of customer service standards and customer satisfaction programs, and ensure the equitable resolution of customer complaints. Follow all policies and procedures related to cash, credit, check, refund and return policies. Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics and purchase for re-sale parts (OP) procurement and vendor payment practices. Partner with the Fleet business team to maintain and build Fleet service customer relationships. Advise associates, technicians, and customers on tires, parts and service programs. Effectively communicates with all store associates, managers, and customers. Key holder and responsible for basic and detailed opening and closing responsibilities. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. One year of experience in automotive service environment. Completion of a two-year college, technical program, or one to three (1-3) years of service industry experience and a minimum of one (1) year supervisory experience. Valid Driver's License. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Acted as a work lead or supervisor previously. Ability to exercise judgement and to work independently. Strong customer service skills. Ability to handle difficult customer situations. Comfortable utilizing up-sell techniques. Strong cash handling skills, including the use of POS systems. Strong verbal communication skills. Demonstrated consistency, accuracy and follow-through. Ability to work Days, Nights, Holidays and Weekends. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Ability to work under tight time constraints, handle sensitive date and multi-task so that deadlines can be met. High organized and able to prioritize and manage time efficiently with the ability to handle stress in a fast-paced, deadline-driven environment. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $77,160 to $114,000 per year based on experience Commission and Bonus potential All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #INDPBHP
    $77.2k-114k yearly 1d ago
  • Store Manager

    Midas 4.1company rating

    Branford, CT jobs

    Benefits: 401(k) Competitive salary Opportunity for advancement Paid time off Automotive Management Group is looking for the perfect Manager to take our busy automotive repair shop to the next level! Let's talk about why you should consider working at AMG Enterprises: Joining our automotive repair team is an opportunity to become part of a dynamic, sales-driven environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Sales Focus: At our company, we understand the importance of sales in driving success. Whether you're a technician, service advisor, or part of our administrative team, you'll have the chance to contribute to our sales-driven culture. We provide training and support to help you excel in sales, allowing you to reach your full potential and be rewarded for your performance. 2. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive. 3. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. 4. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return. 5. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward. 6. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you. Job Description: Candidate will be the face of the location and will be directly interacting with customers as well as dispatching service work to technicians. Experience in the automotive industry a plus but willing to train the right candidate. Candidate will need to be a self starter who takes responsibility and accountability for their location and drives results. A strong background in sales and customer service will translate well. Pay: Year 1 earning potential: $80,000-$120,000 Base salary with commission and bonus Performance based pay scale Schedule: 5 day work week Saturdays are a requirement Some holidays required Benefits: Healthcare with employer contribution 401k with employer match Compensation: $80,000.00 - $120,000.00 per year Join Our Team Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you! As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $31k-65k yearly est. Auto-Apply 60d+ ago
  • District Manager

    Midas 4.1company rating

    Westbrook, ME jobs

    Benefits: 401(k) 401(k) matching Bonus based on performance Group of 5-6 busy automotive repair shops within ME with the strong possibility of more shops being added on in the near future. Job Description: The right candidate will have a strong entrepreneurial mentality and will be tasked with finding the Manager/Face of the locations they oversee. Candidate will be directly interacting with customers as well as coaching and leading their direct reports and teams. Management experience in the automotive industry a plus but willing to train the right candidate. A proven track record of increasing sales is a must for this position. Deep understanding of accountability in the work place and leading from the front is a must. Candidate will need to be a self starter who takes responsibility for their locations and drives results. A strong background in sales and customer service will translate well. Automotive Management experience strongly recommended but not required. Pay: Year 1 earning potential: $120,000 - $150,000 Base salary with commission and bonus' Performance based pay scale Schedule: 5 day work week Saturdays are a requirement Some holidays required Benefits: Healthcare with employer contribution 401k with employer match Vacation Compensation: $100,000.00 - $150,000.00 per year Join Our Team Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you! As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $31k-85k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager I Mobile

    Cox Holdings, Inc. 4.4company rating

    Lincoln, RI jobs

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Assistant Store Manager I Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $23.27 - $34.90/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $13,056.00. Job Description Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I, (ASMI) you'll help them align around creating the best sales experience possible. You'll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you'll keep a keen eye on the competition, watching pricing trends for peak positioning. You know the drill with retail schedules - it's all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You'll report to the Store Manager, while indirectly managing the team of pros at our store…and when the Store Manager is out, you're handling some of their day-to-day responsibilities. Speaking of responsibilities… What You'll Do Along with what we just described; we've put together a list of some of the other things you'll need to do as an Assistant Store Manager I. You'll: The ASM I typically oversee a smaller to moderate volume store with fewer transactions and lower customer traffic. They indirectly manage a team typically consisting of 2 to 5 sales representatives Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals) Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets). Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies Serve as a point of escalation for complicated sales and/or customer disputes Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives Support troubleshooting for customer technical problems and sales tools related issues Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership Serve as the Subject Matter Expert (SME) of all product knowledge and agent sales tools Assist with hiring, onboarding, developing, and scheduling sales staff Assist with daily cash reconciliation and weekly store audits as assigned Assist with store and sales floor inventory to ensure alignment with corporate store design strategy Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses) It's a lot of work, but with great responsibility come great rewards. Read to find out more. What's in It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: A competitive wage and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. Who You Are: Minimum High School Diploma/GED and 3 years' experience in a related field (sales, business and/or management). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. Ability to motivate and coach a staff to meet established sales, retention, and customer experience targets Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base Strong business acumen with an understanding of how to run a successful store Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services Ability to work and multi-task in a fast paced, constantly changing environment; able to prioritize and adjust approach based on current environment Computer literacy with an aptitude for learning communication products, services and accessories Ability to lift 25 - 50 pounds to help manage stock room inventory Preferred 1 year of management or leadership experience (preferably in Wireless, Telecommunications and/or Retail Sales) Previous experience with store operational duties Experience selling Wireless/Mobile products highly preferred Fluency in Spanish, both written and spoken Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $23.3-34.9 hourly Auto-Apply 2d ago
  • Assistant Store Manager

    Petes Tire Barns 3.3company rating

    Chesterfield, NH jobs

    Requirements: • Ability to support many functions, including filling in for the store manager during absences • Collaborate with Store Manager on the daily operations of the store and in the training, coaching, and managing of employees • Assist with scheduling employees, completing time-clock reporting, and assigning work • Interact with customers, recommend products and scheduled service • Process paperwork and utilize company computer systems to help maintain proper billing and inventory • Act as a shop foreman and as a service writer • Answer phones, assist customers, and perform tire changes • Provide hands-on support to front desk • Cash out customers and support and conduct tire deliveries • Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Possess basic mathematical skills • Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form • Computer skills: Basic computer skills; training will be provided as needed • Communication skills: Must be good at communicating with customers, employees and vendors in person, on the phone and via electronic tools such as e-mail and text messaging • Perform duties of tire technician when needed Physical Demands: Exerts 75 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), handles (seizing, holding, grasping, turning, or working with hands), and identifies and distinguishes colors. Occasionally climbs (ascends or descends ladders, stairs, ramps, and the like), balances. Occasionally stoops (bending the body downward and forward by bending at the waist, legs and spine), and kneels (bending the legs at knee to come to rest on knee or knees). Statement of Other Duties: This document describes the major duties and responsibilities for this job and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Qualifications: • Driver's License & clean driving record required • Minimum of 3 years in the tire industry required • Minimum of 3 years of customer service experience preferred • High School Diploma or Equivalent preferred
    $43k-55k yearly est. 17d ago
  • Assistant Store Manager

    Pete's Tire Barns, Inc. 3.3company rating

    Chesterfield, MA jobs

    Requirements: • Ability to support many functions, including filling in for the store manager during absences • Collaborate with Store Manager on the daily operations of the store and in the training, coaching, and managing of employees • Assist with scheduling employees, completing time-clock reporting, and assigning work • Interact with customers, recommend products and scheduled service • Process paperwork and utilize company computer systems to help maintain proper billing and inventory • Act as a shop foreman and as a service writer • Answer phones, assist customers, and perform tire changes • Provide hands-on support to front desk • Cash out customers and support and conduct tire deliveries • Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Possess basic mathematical skills • Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form • Computer skills: Basic computer skills; training will be provided as needed • Communication skills: Must be good at communicating with customers, employees and vendors in person, on the phone and via electronic tools such as e-mail and text messaging • Perform duties of tire technician when needed Physical Demands: Exerts 75 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), handles (seizing, holding, grasping, turning, or working with hands), and identifies and distinguishes colors. Occasionally climbs (ascends or descends ladders, stairs, ramps, and the like), balances. Occasionally stoops (bending the body downward and forward by bending at the waist, legs and spine), and kneels (bending the legs at knee to come to rest on knee or knees). Statement of Other Duties: This document describes the major duties and responsibilities for this job and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications: * Driver's License & clean driving record required * Minimum of 3 years in the tire industry required * Minimum of 3 years of customer service experience preferred * High School Diploma or Equivalent preferred
    $43k-55k yearly est. 60d+ ago
  • Store Manager

    Petes Tire Barns 3.3company rating

    South Windsor, CT jobs

    Pete's Tire Barns was started by Peter A. Gerry in 1968 and has grown to one of the largest independent tire dealerships in the country. Pete's currently operates 22 full-service locations in New England, a state-of-the art Distribution Center, 3 Bandag retread facilities, employs in excess of 300 people, and operates a fleet of over 100 service and delivery vehicles. Today, approximately 90% of our business is in the commercial truck tire and related markets. Pete's services everything from a wheelbarrow tire up to an earthmover tire. The Store Manager is responsible for overseeing all aspects of tire operations, including production, safety, quality, maintenance, and team management. This position ensures the store operates efficiently, safely, and in compliance with all company standards and industry regulations. The ideal candidate will be a hands-on leader with strong tire knowledge and knowledge of tire retreading processes. We are seeking a candidate with proven ability to drive continuous success in our South Windsor location. Requirements: Manage the daily operations of our South Windsor location, facility, mounted wheel, retreading, and distribution Schedule staffing and manage workloads to meet changing production demands Supervise, train, and develop staff, fostering a culture of accountability, teamwork, and excellence Directly supervise and coordinate the activities of all OTR, Earth Mover, and Commercial tire technicians Optimize workflow, material usage, and labor efficiency to minimize downtime and waste Conduct performance evaluations, coordinate skill development, and lead by example in promoting safety and quality Assists in selling goods and services to customers Manage the store schedule of all services Dispatch and coordinate service for customers at customer facilities or for road service Interact with customers, recommend products and scheduled service Process paperwork and utilize company computer systems to help maintain proper billing and inventory Performs duties of tire technician when needed Support corporate initiatives for efficiency improvement and waste reduction. Language skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Basic mathematical skills Ability to apply common sense understanding to carry out instructions furnished in writing, oral or diagram form Computer skills: Basic computer skills; training will be provided as needed Communication skills: Must be good at communicating with customers, employees and vendors in person, on the phone and via electronic tools such as e-mail and text messaging What We Offer: Health Insurance Dental Insurance Vision Insurance 401k - Pete's match .25% up to 6% employee contribution Vacation - 2 weeks 15k Life Insurance - additional coverage may be purchased Employee Assistance Program (EAP) Physical Demands: Exerts 75 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), handles (seizing, holding, grasping, turning, or working with hands), and identifies and distinguishes colors. Occasionally climbs (ascends or descends ladders, stairs, ramps, and the like), balances. Occasionally stoops (bending the body downward and forward by bending at the waist, legs and spine), and kneels (bending the legs at knee to come to rest on knee or knees). Statement of Other Duties This document describes the major duties and responsibilities for this job and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Driver's License & clean driving record Minimum of 3 years in the tire industry required High School Diploma or Equivalent required Experience in tire retreading or manufacturing operations required Minimum of 5 years of customer service experience required Minimum of 3 years of management experience preferred Knowledge of retread manufacturing processes, equipment, and materials is key
    $32k-69k yearly est. 17d ago
  • Store Manager - #538 Rockingham

    Earthbound Holding LLC 4.0company rating

    Salem, NH jobs

    Job Benefits: Monthly bonus program Health insurance available 401K available Paid Vacation available after 6 months of employment Salaried position Job Responsibilities: Store Managers are in charge of all day-to-day operations of the store. Duties include but are not limited to: Sales and excellent customer relationships Ensuring the sales floor is staffed with an excellent sales team Making sure the floor is properly merchandised with freight to the floor within 48 hours Inventory control, administrative, and banking responsibilities Job Requirements: Must be a great salesperson with retail management experience Ability to work a flexible schedule, have dependable transportation and self-motivation skills Possess a personality that supports efficiency, inspirational leadership qualities, and a can do attitude. Earthbound Trading Company is an Equal Opportunity Employer and E-Verify participant
    $34k-65k yearly est. Auto-Apply 8d ago
  • General Manager

    American Dream Restaurants LLC 3.3company rating

    Sanford, ME jobs

    Job Description Restaurant General Manager Employment Type: Full-Time, 50 hour Work Weeks, Rotating Schedule, Weekends & Nights Are you ready to lead and inspire a team to success? American Dream Restaurants, a proud Pizza Hut franchisee, is seeking experienced and dynamic Restaurant General Managers to deliver smiles, build strong teams, and create memorable experiences for our customers. This is your chance to take the next step in your career and thrive in an exciting and rewarding environment. What You'll Do: ● Inspire Your Team: Build and lead a winning team through coaching, training, and motivation. ● Drive Results: Oversee restaurant operations, including financial performance, customer satisfaction, and team engagement. ● Deliver Exceptional Service: Create a welcoming atmosphere for customers and ensure high-quality food and service. ● Build Your Career: Expect plenty of growth opportunities, challenges, and professional development. What We're Looking For: ● At least 3 years of leadership experience in the restaurant, hospitality, or retail industry with responsibility for financial results. ● A passion for creating a great workplace culture and delivering outstanding customer service. ● Strong leadership skills-you're honest, energetic, motivational, and fun! ● A vision for success with high standards for yourself and your team. ● A valid driver's license, reliable transportation, and the ability to make bank deposits as needed. ● You must be at least 18 years old and have a strong desire to learn and grow. What We Offer: ● Comprehensive training to set you up for success. ● Competitive pay and benefits. ● A supportive and inclusive culture. ● Endless opportunities for career advancement
    $50k-100k yearly est. 11d ago
  • Store Manager

    Monro 3.4company rating

    Waterbury, CT jobs

    The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. BENEFITS • Performance based incentives • Paid vacation and holidays for Full-Time Teammates • Reimbursement for ASE Certifications • 401k eligibility immediately upon hire • Direct Deposit • Employee Discounts • Healthcare, Vision, and Dental for Full time teammates • Employee Access Perks • Career Advancement Opportunities High School Diploma or equivalent. Demonstrated leadership experience in a retail/sales environment. Proven ability to manage, drive and deliver financial results while controlling costs. Ability to influence and motivate a team to achieve set goals and objectives. Ability to problem solve, manage inventory, merchandising, and customer service. Communications skills to effectively communicate with teammates and guests. Complete all Monro required training with the guidelines and timing provided. Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR) Develop sales and technical teammates to produce a consistent 5-star Guest experience. Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry. Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. Provide direction and oversight to other technicians and assist where needed with services/repairs. Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. Audit courtesy inspections performed by teammates. Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs. Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions. Attend to all guest needs in areas of sales, service, complaints, and adjustments. Build guest relationships to maximize customer satisfaction, loyalty, and retention. Assist teammates in conveying repair and service needs to guests. Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc. Perform other duties as assigned and required.
    $34k-70k yearly est. Auto-Apply 8d ago
  • Store Manager

    Midas 4.1company rating

    Bristol, CT jobs

    Benefits: 401(k) matching Competitive salary Paid time off Automotive Management Group is looking for the perfect Manager to take our busy automotive repair shop to the next level! Let's talk about why you should consider working at AMG Enterprises: Joining our automotive repair team is an opportunity to become part of a dynamic, sales-driven environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Sales Focus: At our company, we understand the importance of sales in driving success. Whether you're a technician, service advisor, or part of our administrative team, you'll have the chance to contribute to our sales-driven culture. We provide training and support to help you excel in sales, allowing you to reach your full potential and be rewarded for your performance. 2. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive. 3. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. 4. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return. 5. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward. 6. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you. Job Description: Candidate will be the face of the location and will be directly interacting with customers as well as dispatching service work to technicians. Experience in the automotive industry a plus but willing to train the right candidate. Candidate will need to be a self starter who takes responsibility and accountability for their location and drives results. A strong background in sales and customer service will translate well. Pay: Year 1 earning potential: $80,000-$120,000 Base salary with commission and bonus Performance based pay scale Schedule: 5 day work week Saturdays are a requirement Some holidays required Benefits: Healthcare with employer contribution 401k with employer match Compensation: $90,000.00 - $130,000.00 per year Join Our Team Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you! As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $31k-65k yearly est. Auto-Apply 60d+ ago
  • Store Manager

    Midas 4.1company rating

    Southington, CT jobs

    Automotive Management Group is looking for the perfect Manager to take our busy automotive repair shop to the next level! Let's talk about why you should consider working at AMG Enterprises: Joining our automotive repair team is an opportunity to become part of a dynamic, sales-driven environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Sales Focus: At our company, we understand the importance of sales in driving success. Whether you're a technician, service advisor, or part of our administrative team, you'll have the chance to contribute to our sales-driven culture. We provide training and support to help you excel in sales, allowing you to reach your full potential and be rewarded for your performance. 2. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive. 3. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. 4. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return. 5. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward. 6. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you. Job Description: Candidate will be the face of the location and will be directly interacting with customers as well as dispatching service work to technicians. Experience in the automotive industry a plus but willing to train the right candidate. Candidate will need to be a self starter who takes responsibility and accountability for their location and drives results. A strong background in sales and customer service will translate well. Pay: Year 1 earning potential: $80,000-$120,000 Base salary with commission and bonus Performance based pay scale Schedule: 5 day work week Saturdays are a requirement Some holidays required Benefits: Healthcare with employer contribution 401k with employer match Compensation: $80,000.00 - $120,000.00 per year Join Our Team Joining our automotive repair team is an opportunity to become part of a dynamic, environment that strikes the perfect balance between corporate efficiency and the warmth of a family-owned business. Here are a few reasons why you should consider working with us: 1. Team Environment: Despite our focus on sales, we maintain a close-knit, supportive team environment reminiscent of a mom-and-pop shop. You'll find that our team members genuinely care about each other's success and well-being, creating a positive and collaborative atmosphere where everyone has the opportunity to thrive.2. Professional Development: We are committed to helping our employees grow both personally and professionally. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.3. Customer Satisfaction: As an automotive repair company, customer satisfaction is at the heart of everything we do. We take pride in delivering high-quality service and building lasting relationships with our customers. By joining our team, you'll have the chance to make a positive impact on our customers' lives every day, ensuring they leave satisfied and eager to return.4. Innovation: In an ever-evolving industry, we embrace innovation and adaptability to stay ahead of the curve. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.5. Work-Life Balance: While we are passionate about what we do, we also recognize the importance of maintaining a healthy work-life balance. We offer flexible scheduling options and competitive benefits packages to support our employees in achieving their personal and professional goals while enjoying a fulfilling career with us. Joining our team means becoming part of a company that values sales excellence, teamwork, professional development, customer satisfaction, innovation, and work-life balance. If you're ready to embark on a rewarding career in automotive repair and be part of a company that feels like family while delivering corporate-level performance, we'd love to hear from you! As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $31k-65k yearly est. Auto-Apply 60d+ ago
  • Retail Parts Pro Store 5927

    Advance Auto Parts 4.2company rating

    Hartford, CT jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities * Provide GAS2 selling experience for DIY customer visits and phone calls * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY services * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Advanced parts lookup and sourcing * Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range The good faith estimate for this role is between 18.15 USD and 19.96 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************
    $36k-51k yearly est. 37d ago
  • Retail Parts Pro Store 5529

    Advance Auto Parts 4.2company rating

    Waterbury, CT jobs

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities * Provide GAS2 selling experience for DIY customer visits and phone calls * Achieve personal / store sales goals and service objectives * Manage DIY services including battery installation, testing, wiper installs, etc. * Ensure high standards of customer service and store appearance standards * Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities * Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. * Store Cleanliness including floors, bathrooms, facing, dusting, parking lot * Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors * Friendly communication * Ability to locate and stock parts * Safety knowledge and skills * Operating inventory systems and store equipment * Parts and automotive system knowledge skills * Operating POS and Parts lookup systems * Expert at testing and diagnostic equipment for DIY services * ASE P2 certified or ASE ready equivalent * Advanced solution, project and product quality recommendation ability * Advanced parts lookup and sourcing * Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro * Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. * Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence * Understand and execute instructions furnished in written, oral, or diagram form * Successfully complete the Parts Knowledge Assessment * Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals * Use Microsoft software effectively (Word, Excel required) * Strong organizational skills * Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range 18.15 USD PER HOUR - 19.96 USD PER HOUR Benefits Information ************************************************ California Residents click below for Privacy Notice: ***************************************************
    $36k-51k yearly est. 37d ago
  • Assistant Store Manager I Mobile

    Cox Enterprises 4.4company rating

    Lincoln, RI jobs

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Assistant Store Manager I Mobile - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $23.27 - $34.90/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $13,056.00. Job Description Getting a sales team stoked about selling is a special talent. Sure, good sales teams already show up with loads of ambition, but as an Assistant Store Manager I, (ASMI) you'll help them align around creating the best sales experience possible. You'll share your contagious passion for excellence, while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. And you'll keep a keen eye on the competition, watching pricing trends for peak positioning. You know the drill with retail schedules - it's all about your flexibility. So, know that working some evenings, weekends, and holidays are a part of the overall picture. You'll report to the Store Manager, while indirectly managing the team of pros at our store…and when the Store Manager is out, you're handling some of their day-to-day responsibilities. Speaking of responsibilities… What You'll Do Along with what we just described; we've put together a list of some of the other things you'll need to do as an Assistant Store Manager I. You'll: * The ASM I typically oversee a smaller to moderate volume store with fewer transactions and lower customer traffic. They indirectly manage a team typically consisting of 2 to 5 sales representatives * Translate performance goals and objectives for the team as well as individual employees (sets weekly, monthly, and individual sales goals) * Manage against store revenue to drive acquisition and retention initiatives (monitoring progress, providing feedback, adjusting goals as needed to achieve store targets). * Provide ongoing training and coaching for sales staff to ensure sales performance objectives are met * Facilitate weekly sales meetings to ensure sales associates are aligned to corporate initiatives, including customer and product strategies * Serve as a point of escalation for complicated sales and/or customer disputes * Ensures staff is properly trained by planning and executing training, identifying opportunities for staff development, and coordinating execution of corporate learning initiatives * Support troubleshooting for customer technical problems and sales tools related issues * Assesses local competitive assortment and pricing trends and escalates competitive discrepancies to leadership * Serve as the Subject Matter Expert (SME) of all product knowledge and agent sales tools * Assist with hiring, onboarding, developing, and scheduling sales staff * Assist with daily cash reconciliation and weekly store audits as assigned * Assist with store and sales floor inventory to ensure alignment with corporate store design strategy * Assist with Operational Expenses and Cost Optimization (Headcount, Inventory Budget, Workforce Management, and other store expenses) It's a lot of work, but with great responsibility come great rewards. Read to find out more. What's in It For You? Here's a sneak peek of the benefits you could experience as a Cox employee: * A competitive wage and top-notch bonus/incentive plans. * A pro-sales culture that honors what salespeople (like you!) contribute to our success. * Exceptional work-life balance, flexible time-off policies and accommodating work schedules. * Comprehensive healthcare benefits, with multiple options for individuals and families. * Generous 401(k) retirement plans with company match. * Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. * Professional development and continuing education opportunities. * Access to financial wellness/planning resources. Who You Are: Minimum * High School Diploma/GED and 3 years' experience in a related field (sales, business and/or management). The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. * Ability to motivate and coach a staff to meet established sales, retention, and customer experience targets * Strong interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base * Strong business acumen with an understanding of how to run a successful store * Ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services * Ability to work and multi-task in a fast paced, constantly changing environment; able to prioritize and adjust approach based on current environment * Computer literacy with an aptitude for learning communication products, services and accessories * Ability to lift 25 - 50 pounds to help manage stock room inventory Preferred * 1 year of management or leadership experience (preferably in Wireless, Telecommunications and/or Retail Sales) * Previous experience with store operational duties * Experience selling Wireless/Mobile products highly preferred * Fluency in Spanish, both written and spoken Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $23.3-34.9 hourly Auto-Apply 13d ago
  • Store Manager in Training

    Safelite 4.2company rating

    Framingham, MA jobs

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview Store Managers-in-Training (SMiT) are aspiring leaders focused on obtaining the skills needed to guide team members and ensure the operation's success by implementing strategies and adhering to best practices. Collaborating with the Store Manager, they will learn to oversee the store and foster a culture of high performance and engagement. They will become adept at managing daily operations through a team approach, aiming to achieve their store's business objectives. By working closely with the Store Manager, they will develop a methodical approach to operations, consistently determining which strategies to employ to drive results. To maintain customer focus and boost sales, they will learn to cultivate an engaging environment and deliver outstanding customer experience. Store Managers-in-Training are responsible for holding team members accountable and consistently meeting customer expectations. They need to prepare for the future by identifying, developing, and retaining talented teams that include Technicians and Repair Specialists. Success in this role requires being an effective communicator, a strong team builder, and a good collaborator. They must carry out the company's best practices and processes and be flexible and adaptable as Safelite's business model evolves. What you will do PEOPLE LEADERSHIP Team Development and Retention • Partner with the Store Manager on the full cycle of talent fundamentals, including hiring, onboarding, coaching, training, development, performance management, termination, culture and engagement of their team. • Identify the capabilities needed to meet the current needs of the store in partnership with Store Manager. • Evaluate current capabilities, identify gaps, and prioritize assignments for Repair Specialists and Technicians. • Provide regular coaching and development that focuses on recalibrations, productivity, quality, NPS and VAPs. • Create a rewarding and positive work environment that encourages the retention of associates. Identify and address any barriers to retention, including managing associate work-related concerns. OPERATIONAL MANAGEMENT Business and Strategy Implementation • Support the execution of annual plans for a store by partnering with the Store Manager, delegating through the team and ensuring alignment with the district direction. • Quantify business outcomes (i.e. revenue, NPS, job completion rate, time to serve, wiper sales, quality, profitability, COE, associate retention and engagement). Store Operations • Responsible for all aspects of the store operations and management, including but not limited to safety, facility management, inventory management, timecard management/records and process/policy compliance. Customer Experience • Build a culture that prioritizes driving a great, memorable, and easy customer experience. • Monitor and address all customer service metrics (e.g., NPS). • Identify and remove barriers and obstacles where necessary. OTHER Internal Collaboration • Work across organizational boundaries to achieve results, frequently collaborating with critical colleagues such as the store managers, warehouse managers, dispatchers, and field service representatives. Operational Best Practices • Implement best practices from the playbook in their store and hold others accountable to do the same. • Address challenges and remove obstacles to best practices. • Performs repairs and recalibrations, if necessary, to meet customer demand. Performs other duties as assigned Complies with all policies and standards Education Qualifications Bachelor's Degree or equivalent practical experience Preferred Experience Qualifications 4-6 years leadership and supervision experience, preferred Skills and Abilities Ability and willingness to work at multiple locations within a district Ability to travel up to 70% Proficiency with Microsoft Office, web applications and general office equipment. Physical requirements are inclusive of, but not limited to, the following: Ability to work from the Store location. The ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company requirements. Ability to satisfy all Personal Protective Equipment (PPE) requirements as outlined in the Field Supplemental Handbook (e.g., nitrile gloves). Ability to occasionally lift windshields, up to 35 pounds Builds Effective Teams • Builds trust through intentional relationship building and curiosity. • Engages team to create a positive environment, motivated to win. • Fosters an inclusive team that promotes safety and wellbeing. • Assesses and selects talent, understanding the impact of talent decisions. Communicates Effectively • Communicates clearly and concisely with empathy. • Provides direction and sets clear expectations, ensuring understanding and shared accountability. • Actively listens, considers diverse perspectives and addresses concerns urgently. Talent & Retention • Continuously assesses talent and invests in team development. • Continuously coaches with candor for ongoing progress; making talent decisions with pace. • Remains flexible and adaptable, championing a dynamic and changing environment. Knowing the Business • Learns Safelite's growing business model and collaborates with peers. • Makes agile decisions to execute action plans, achieving set goals and objectives • Prioritizes team safety, health & wellbeing to ensure sustainable business growth Focus on the Customer • Builds strong customer rapport, anticipating customer needs. • Delivers exceptional customer experience. • Resolves issues swiftly, displaying situational adaptability. Managers Complexity • Execute standard processes to enhance team performance. • Consistently leverages data and experiences to solve problems effectively & efficiently. • Adapt processes as needed for effective execution while adhering to policies and procedures. Delivers Results • Prioritizes team by ensuring they have the knowledge, resources and tools to achieve their goals. • Delegates tasks effectively and removes obstacles to achieve results. • Holds self and others accountable to deliver results. Self-Development • Applies growth mindset investing in own development. • Actively seeks and incorporates feedback to enhance abilities and effectiveness. • Demonstrates resilience in the face of challenges. • Curious of external trends, seeks opportunities to learn and solution. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. LI-JF1 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $39k-49k yearly est. Auto-Apply 36d ago
  • Store Manager

    Safelite Autoglass 4.2company rating

    New Bedford, MA jobs

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance. What You'll Get * Competitive weekly pay and bonus opportunities. * A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. * Up to $5,250 annually in tuition reimbursement. * Paid training and all the tools and resources you'll need to be successful. * View all our health, wealth and life offerings at ************************* What You'll Do * Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. * Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations. * In conjunction with the other field leaders, ensure that every technician is SafeTech certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job. * Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed. * Provide world class customer service by responding quickly to client complaints/warranty issues. * All other duties as assigned. What You'll Need * High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred. * Valid state-issued driver's license required. * 3+ years of leadership experience with an innovative approach toward incenting performance. * 3-5 years of experience in retail or service center environments; automotive experience preferred. * Proficiency with Microsoft Office Suite, web applications, and general office equipment. * Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce. * Comfort working outside in a variety of weather conditions. * Present a professional appearance and wear personal protective equipment. * Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods. #LI-JF1 * - Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. * - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $39k-49k yearly est. Auto-Apply 43d ago
  • Store Manager

    Safelite 4.2company rating

    New Bedford, MA jobs

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance. What You'll Get Competitive weekly pay and bonus opportunities. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling. Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations. In conjunction with the other field leaders, ensure that every technician is SafeTech™ certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job. Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed. Provide world class customer service by responding quickly to client complaints/warranty issues. All other duties as assigned. What You'll Need High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred. Valid state-issued driver's license required. 3+ years of leadership experience with an innovative approach toward incenting performance. 3-5 years of experience in retail or service center environments; automotive experience preferred. Proficiency with Microsoft Office Suite, web applications, and general office equipment. Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce. Comfort working outside in a variety of weather conditions. Present a professional appearance and wear personal protective equipment. Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods. #LI-JF1 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. -- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $39k-49k yearly est. Auto-Apply 44d ago

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