Teller jobs at Summit Credit Union

If you're motivated, detail-oriented, and have a passion for delivering exceptional customer service, keep reading! This is a fast-paced, interactive position with CCFBank, a successful financial institution with locations throughout Wisconsin and Minnesota. We're seeking a friendly, and customer-oriented individual who is eager to build and maintain customer relationships. As a Teller, you will assist customers with their banking needs by processing deposits, cashing checks, accepting loan/credit card payments, and addressing customer questions or concerns. You will also gain knowledge of bank products and services, referring customers to the appropriate departments to ensure an exceptional customer experience daily. The ideal candidate is a collaborator who works well in a team environment and can communicate with colleagues from various departments. Bonus points if you're community focused and excited about making a positive difference for those around you. Primary Responsibilities * Assist customers with various financial transactions including deposits, withdrawals, and transfers. * Perform accurate and timely processing of customer transactions. * Provide excellent customer service and actively listen to and address customer questions or concerns. * Understand customer requirements and introduce them to new products and services. * Collaborate with team members to achieve branch goals. * Maintain and assure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations; adhere to the Bank Secrecy Act (BSA) responsibilities that are specific to the position. * Performs other duties as assigned. Education and Experience * At least one (1) year of customer service experience. * Excellent communication and interpersonal skills. * Ability to multitask and prioritize tasks effectively. Desired Expertise * Cash handling or sales experience. What's in it for you? * Full Time, 40 hours per week. * Monday - Friday work week; occasional Saturdays required. * Competitive Pay ranging from $16.15 - $17.74 hourly. * The salary range provided is based on the primary location and may vary depending on the job's specific location. This range reflects the anticipated base pay for the position. The final salary offered will take into account internal equity and may differ based on various factors, including work location, the candidate's relevant knowledge, skills, and experience. * Eligible for an annual bonus of 1.5% - 3% of your salary based on company goals and performance. Perks: * Health, Vision & Dental Plans: Because healthy smiles are important. * Health Savings Account (HSA) with CCF Contributions: Save for those medical expenses that you weren't expecting. * Health Reimbursement Arrangement: Be reimbursed for qualifying medical expenses by making smart health care decisions. * Flexible Spending Account: For those unexpected medical expenses. * Employer Paid Life Insurance and Long-Term Disability Plans: We've got your back (and your future). * Voluntary Life Insurance and Short-Term Disability Plans: Because life is unpredictable. * Accident and Critical Illness Plans: Just in case you decide to take up extreme knitting. * Hospital Indemnity: We will help cover additional hospital expenses. * 401K Retirement Plan and Company Match: Retirement goals? We've got you covered. * Paid Time Off, Bereavement Leave and Paid Holidays: Rest, recharge, and celebrate your loved ones. * Parental Leave: Because parenting is the ultimate adventure. * Company-Wide Wellness Program: Yoga, smoothies, and mental high-fives. * Employee Achievement Program: Here to help you through the good times and the bad. * Colleague Referral Program: Refer a friend, get a virtual high-five (and maybe a bonus). * Professional Development Reimbursement Program: Learn and grow with us! * Career Planning: Plot your career trajectory. * Colleague Pricing on Secondary Market Mortgage Loans: Because everyone deserves a castle (or a cozy cottage). * Colleague Beyond Save & Spend Accounts Perks: Unlock exclusive pricing on our deposit products. What can you expect from us? At CCFBank you are more than just a number, you are a partner to our team. We are dedicated to investing in our colleagues and providing them with tools they need to grow and develop their careers. We prioritize the needs of our community by allocating resources and encouraging colleague involvement across the regions we operate in. We are proud to be a part of our local communities, and we look forward to continuing to support and serve them. Learn more here about how we make more possible: *********************** Ready to be part of our financial family? Apply online at ccf.us! If you need assistance applying, contact us at ********* and we will attempt to meet your needs. In evaluating candidates for this position, CCFBank may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. CCFBank is committed to fostering and cultivating an inclusive and diverse culture and we are proud to be an Equal Opportunity Employer, including disability and veterans. Salary Description $16.15 - $17.74 hourly

Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures Provides customers with outstanding service Cross sells Bank products to customers Maintains and balances a teller drawer Views basic account history and answers account questions Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks Answers the phone and assists customers as needed Processes check orders/reorders Processes cash advances Processes stop payments Processes changes of address Processes coin orders Processes wire transfers Unlocks and resets digital banking access Processes Add on CD deposits/batching All other duties as assigned These additional duties may be assigned based upon branch need: Safe Deposit Box access Vault Override authority Critical Competencies: Accuracy Customer Service Excellence Teamwork Requirements: High School Diploma or GED required Prior banking experience preferred 6 months or more related experience in customer service and cash handling required Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Accuracy Teamwork ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at ********************************************************************************************

Job Description The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Horicon Bank in Beaver Dam, Wisconsin is actively seeking a productive full-time Universal Teller. Are you passionate about providing financial services to our community? Do you want to work for a successful company that is continuously growing? If yes, please continue reading! This Universal Teller role earns a competitive wage dependent on experience. We provide great benefits and perks, including a full benefits package with generous paid time off and an Employee Stock Ownership Plan (ESOP). If this sounds like the right banking opportunity for you, apply today! ABOUT HORICON BANK For more than 125 years, we have built a foundation of beneficial relationships with our customers throughout nineteen locations in Wisconsin. We are committed to providing quality customer service as we support the sound and productive growth of local businesses and strive to meet the financial needs of our customers in our bank market areas. In the same way animals and plants thrive together in the internationally famous Horicon Marsh - we are linked to the growth and prosperity of the families and businesses in our communities. Our company has been named a Top Workplace by the Milwaukee Journal Sentinel for 10 consecutive years in a row. We are a family-oriented team with an excellent culture. Our company encourages employees to maintain a work-life balance and to give back to the community with paid volunteer time. A DAY IN THE LIFE OF A UNIVERSAL TELLER As our Universal Teller, you play a vital role in growing relationships and sharing about the great products and services that we offer. You are friendly and confident as you enthusiastically greet customers and provide valuable assistance. With excellent attention to detail, you accept and process deposits, withdrawals, transfers, night drop and mail deposits, cash checks, process loan and credit card payments and sell cashier's checks. You accurately balance a teller cash drawer, balance and maintain the vault, ATM/ITM and coin machines according to established bank procedures while maintaining all audit requirements. Your effective collaboration may assist our team with ordering bank cash, check ordering, branch supply ordering, scheduling vendor maintenance, reviewing cameras, monthly and quarterly branch audits, maintenance of debit cards and you may assist other areas of the bank. You gain great satisfaction in supplying significant banking services to our community. UNIVERSAL TELLER QUALIFICATIONS High School Diploma or equivalent required. Basic mathematical skills required. Previous cash handling and customer service experience preferred. Flexible schedule Are you a strong communicator? Do you have excellent organization and time management skills? Can you efficiently prioritize multiple tasks? Is attention to detail your strong suit? Are you calm under pressure? If yes, we want you on our banking team! UNIVERSAL TELLER WORK SCHEDULE Your schedule as a full-time Universal Teller is typically Monday through Friday from 8 AM to 5 PM with an average of 40 hours per week. Your flexibility provides excellent customer service on some Saturdays. Some out of town travel may be required. ARE YOU READY TO JOIN OUR BANKING TEAM? If you feel you'll be perfect as our full-time Universal Teller, apply now using our initial 3-minute, mobile-friendly application. Location: 53916

Citizens First Bank is now seeking a Universal Banker to work full-time from our Centerville branch! Citizens First Bank is a family-owned community bank with roots dating back to 1969. We are proud of our role in helping people and businesses grow and thrive in Viroqua, Sparta, Trempealeau, Viola, Centerville, and Holmen. Citizens First Bank supports local community organizations and non-profits and our employees take part in community events and volunteer to help improve the lives of others. At Citizens First Bank, our strength is in our people. We believe our employees' experiences, backgrounds, and lives contribute to their roles and our communities. If this sounds like something that you would like to be a part of, apply today for consideration! POSITION SUMMARY: Performs teller duties, both routine and complex accurately and professionally. Assists with customer inquiries/problem solving. Willing to rotate between locations as needed. PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES: Functions as an experienced, fully trained Teller, receiving and processing Teller transactions accurately and timely. Follows Bank procedures when performing transactions on teller machine and other required equipment such as encoder, CRT. Handles all face-to-face transactions. Opens new accounts, edits accounts and close customer accounts when necessary. Cross sells and/or refers Bank products and services to specific customers through needs identification, maximizing profitable relationship. Interacts with customers to identify their needs. Works with appropriate areas of the Bank to refer customers. Verifies and balances assigned cash drawer daily with minimal cash variances. Assists in reconciling errors or discrepancies for self and other tellers. Maintains adequate cash and/or cash drawer limits as required by Bank policy. Provides outstanding customer service for all types of customer inquiries and transactions. Includes accurate, professional, efficient service to all customers. Opens night deposit vault and ensures contents are processed using dual control at all times. Balances ATM, replenishes cash supply and ensures ATM is working. Provide support to the branch operations by scanning and operating the proof machine as needed. Rents/grants access to safe deposit boxes. Verifies access authority against safe deposit contracts for each request exercising prescribed controls. Check booth or conference room after each use. Accepts and processes payments for new boxes, renewals, drilling fees and lost key fees. Input safe deposit information to manual and computer system according to established procedures. Purge files as appropriate. Other duties as assigned. ROLE QUALIFICATIONS: Education High school diploma Experience: A minimum of 1 to 3 years related cash handling experience and/or related experience preferred, but not required Other Skills and Abilities: Strong communication skills Customer service focused Maintain confidentiality of customer information Resourceful, well organized and ability to multitask Effective problem-solving and decision-making skills Strong attention to detail Understanding of regulatory compliance Sales skills Ability to operate a personal computer PERFORMANCE MEASURES: Meets or exceeds annual goals as pre-established by immediate supervisor Effectiveness of communications and development of good working relationships with co-workers and customers Balances efficiently and accurately, with quarterly offages Maintains confidentiality of customer account information Follows established policies and procedures in responding to inquiries and requests Cross sells additional products/services based on customer profile and customer need Willingly participates in bank training, including sales and service training In compliance with all regulations related to job duties PERKS OF WORKING WITH US: Competitive wage Year-end bonuses Discretionary profit share CD contribution 3% safe harbor contribution to 401k Fully comprehensive benefits package Family-oriented culture and teams Community involvement and Volunteer PTO Bank-sponsored get-togethers outside of work All-staff training and celebration days And so much more! The first 500 hours worked are with Express Employment.

The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Code TELLER1 FLSA Status Non-Exempt SUMMARY: The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.

Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures Provides customers with outstanding service Cross sells Bank products to customers Maintains and balances a teller drawer Views basic account history and answers account questions Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks Answers the phone and assists customers as needed Processes check orders/reorders Processes cash advances Processes stop payments Processes changes of address Processes coin orders Processes wire transfers Unlocks and resets digital banking access Processes Add on CD deposits/batching All other duties as assigned These additional duties may be assigned based upon branch need: Safe Deposit Box access Vault Override authority Critical Competencies: Accuracy Customer Service Excellence Teamwork Requirements: High School Diploma or GED required Prior banking experience preferred 6 months or more related experience in customer service and cash handling required Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Accuracy Teamwork ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at ********************************************************************************************

Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures Provides customers with outstanding service Cross sells Bank products to customers Maintains and balances a teller drawer Views basic account history and answers account questions Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks Answers the phone and assists customers as needed Processes check orders/reorders Processes cash advances Processes stop payments Processes changes of address Processes coin orders Processes wire transfers Unlocks and resets digital banking access Processes Add on CD deposits/batching All other duties as assigned These additional duties may be assigned based upon branch need: Safe Deposit Box access Vault Override authority Critical Competencies: Accuracy Customer Service Excellence Teamwork Requirements: High School Diploma or GED required Prior banking experience preferred 6 months or more related experience in customer service and cash handling required Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Accuracy Teamwork ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at ********************************************************************************************

At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future. We hope you will consider joining our team. We are seeking a full time Teller to join our Mukwonago Branch teams. Hours/Schedule: Business Hours: Sunday Closed, Monday - Friday 8:30am-5:30pm, Saturday 8:30am-12pm 38-40 hours/week *Hours may change at any time based upon business needs This position will support both Mukwonago locations. Schedule will be based on branch and business needs. Description: Responsible for handling basic transactions for customers in a friendly and efficient manner, in conformance with the established policies and procedures. Also responsible for maintaining and balancing a teller window, providing high quality customer service and cross selling Bank products and services. Essential duties and responsibilities: Represents the Bank to customers in a courteous, professional manner Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures Provides customers with outstanding service Cross sells Bank products to customers Maintains and balances a teller drawer Views basic account history and answers account questions Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks Answers the phone and assists customers as needed Processes check orders/reorders Processes cash advances Processes stop payments Processes changes of address Processes coin orders Processes wire transfers Unlocks and resets digital banking access Processes Add on CD deposits/batching All other duties as assigned These additional duties may be assigned based upon branch need: Safe Deposit Box access Vault Override authority Critical Competencies: Accuracy Customer Service Excellence Teamwork Requirements: High School Diploma or GED required Prior banking experience preferred 6 months or more related experience in customer service and cash handling required Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines. High level of professionalism Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications Professional communication skills High level of confidentiality Excellent organizational skills Accuracy Teamwork ****Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities**** Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at ********************************************************************************************

The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: * Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. * Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. * Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. * May assist in opening and closing the vault daily; assists in balancing vault currency and coin. * Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. * Issues official checks, traveler's checks and gift cards. * Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. * Performs safe deposit duties by controlling access and assisting customers. * Receives and processes stop payment and hold orders. * Accepts loan, credit card and installment payments. * Balances cash drawer daily and verifies cash being bought from and sold to the vault. * Provides effective customer service and assists in resolving problems within given authority. * Records, files, updates information and sorts' mail or reports as required. * Answers telephones and directs callers to proper Bank personnel. * Processes teller work through branch capture and assists with imaging research. * May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) * Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. * Type's routine letters, reports and forms. * Maintains files, copies and faxes documents, and orders and distributes supplies. * Takes steps to ensure security of Branch personnel & Bank procedures. * Fully understands opening/closing procedures, as well as all other security procedures. * May prepare and verify order of shipment of currency. * Completes annual compliance courses. * Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. * Adheres to all levels of our Service Excellence standards. * Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. * High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. * Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. * Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. * Excellent organizational and time management skills - ability to work with minimal supervision. * Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. * Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin. Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience. ESSENTIAL FUNCTIONS: * Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. * Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. * Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. * May assist in opening and closing the vault daily; assists in balancing vault currency and coin * Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. * Issues official checks, traveler's checks and gift cards. * Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. * Performs safe deposit duties by controlling access and assisting customers. * Receives and processes stop payment and hold orders. * Accepts loan, credit card and installment payments. * Balances cash drawer daily and verifies cash being bought from and sold to the vault. * Provides effective customer service and assists in resolving problems within given authority. * Records, files, updates information and sorts' mail or reports as required. * Answers telephones and directs callers to proper Bank personnel. * Processes teller work through branch capture and assists with imaging research. * May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) * Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. * Type's routine letters, reports and forms. * Maintains files, copies and faxes documents, and orders and distributes supplies. * Takes steps to ensure security of Branch personnel & Bank procedures. * Fully understands opening/closing procedures, as well as all other security procedures. * May prepare and verify order of shipment of currency. * Completes annual compliance courses. * Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. * Adheres to all levels of our Service Excellence standards. * Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. * High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. * Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. * Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. * Excellent organizational and time management skills - ability to work with minimal supervision. * Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. * Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience. ESSENTIAL FUNCTIONS: Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing. Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers. May assist in opening and closing the vault daily; assists in balancing vault currency and coin Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. Issues official checks, traveler's checks and gift cards. Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated. Performs safe deposit duties by controlling access and assisting customers. Receives and processes stop payment and hold orders. Accepts loan, credit card and installment payments. Balances cash drawer daily and verifies cash being bought from and sold to the vault. Provides effective customer service and assists in resolving problems within given authority. Records, files, updates information and sorts' mail or reports as required. Answers telephones and directs callers to proper Bank personnel. Processes teller work through branch capture and assists with imaging research. May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections. Type's routine letters, reports and forms. Maintains files, copies and faxes documents, and orders and distributes supplies. Takes steps to ensure security of Branch personnel & Bank procedures. Fully understands opening/closing procedures, as well as all other security procedures. May prepare and verify order of shipment of currency. Completes annual compliance courses. Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act. Adheres to all levels of our Service Excellence standards. Performs other duties as required. GENERAL QUALIFICATIONS: Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures. Excellent organizational and time management skills - ability to work with minimal supervision. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel. Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment. Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Are you passionate about helping people and making a difference in your community? Do you thrive in face-to-face interactions and love building relationships? Join Summit Credit Union as a Senior Universal Banker for our Portage branch and be the friendly face that inspires, connects, and supports our members every day! What You'll Do: * Deliver accurate, prompt, and friendly service to members in-branch and via phone. * Engage in meaningful conversations, listen to members' needs, and help them achieve their financial goals. * Advise on a variety of financial solutions, including lending and deposit products. * Build new and enhance existing member relationships. * Refer members to teammates for specialized assistance. * Complete branch operations tasks with accuracy and efficiency. What We're Looking For: * 2+ years of sales or customer service experience (or higher education in finance, sales, or marketing). * High School Diploma or equivalent. * Ability to obtain a Nationwide Mortgage Licensing System (NMLS) number. * Strong interpersonal and communication skills. * Adaptability, judgment, and a proactive approach to problem-solving. * Active listening and relationship-building skills. * Attention to detail and accountability. * Basic knowledge of Microsoft Office Suite and financial concepts. Why Summit? * Inclusive Culture: We celebrate diversity and believe that different makes us better. * Growth Opportunities: Training, development, and advancement potential. * Competitive Benefits: Health, dental, vision, retirement plans, paid time off, and more. * Community Impact: Be part of a team that helps members make managing money easier, more effective, and more fun. Ready to make a difference? Apply today and help us create exceptional member experiences-one conversation at a time! Required Statement Sections * Physical Demands of Position: While performing the duties of this job, the employee is continuously required to stand, walk and sit, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 40 pounds. * Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Saturday hours required. * Equipment Used: Computer terminal/PC, calculator, printer/copiers, telephone. * EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.