summithospitality jobs in Winston-Salem, NC - 22 jobs

Description:Full SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS: Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt Strong leadership skills Excellent oral and written communication skills Demonstrated planning and organizational ability Able to prioritize and quickly change direction as needs arise Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System Able to diagnose and repair simple computer problems Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: Provide Customer Service to guests in an intelligent and professional manner Run shift reports/journals from Front Office Systems Prepare daily arrivals/departure reports with a strong focus on guest requests. Makes corrections and adjustments and handles all computer problems that might occur throughout the shift Reviews and corrects discrepancies in the Front Desk System Ensures complete guest satisfaction Completes Guest registration process Must be familiar with computer systems for Guest reservation information processing Must verify and imprint Guest credit cards for authorization Must be well versed in cash handling and accurately balance house bank Assigns guests rooms based on preferences and availability Drives the Revenue Management process by selling rooms at various rates Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution Answers questions in regards to hotel facilities and services Answers the telephone and books reservations Answers Guest inquiries for local directions/events Recommends local area restaurants, points of interest, or needs for transportation Maintains cleanliness of front desk, lobby, and back office Follows up promptly with Guest check-ins, complaints, and other requests Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity Participates in Hotel Safety Committee Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People Duties are subject to change and additional duties may be assigned as needed by the manager on duty Able to drive Company's Vehicle for Guests Transportation to/from Assists with setting up meeting rooms WORK ENVIRONMENT: Flexible work schedule including weekends; this position is referred to as first or second shift. Able to lift 50 lbs Valid Driver's license Sitting, standing, reaching, and bending for extended periods of time. Requirements:

Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Director of Sales for the 126-room Courtyard by Marriott Downtown in Winston-Salem, NC Your expertise shapes us: The Director of Sales will be responsible for the development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction. Other responsibilities may include but are not limited to the following: Developing and maintaining relationships with key clients in order to produce group business, including room sales, F&B sales, and catering/banquet services. Attending networking events, developing and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel Conducting site tours Maintaining customer database Developing contracts and following up with customers Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed the established profit plan and to accurately report variances/projections to management You Are: An experienced Director of Sales with 2+ years of hotel sales experience Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt sales processes and systems. Direct Courtyard experience is a PLUS! FOSSE, MICROS, and One Yield expertise. Well organized, detail-oriented, and able to work independently. Display initiative, perseverance, and analytical skills Team player, professional, and lead with integrity Available to meet guests which may include weekends Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal) Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests and one another. Hotel Development Company | Hotel Equities What we can offer you: Salary range-$60-$70k based on experience Quarterly Bonus Cell phone allowance Health, vision and dental insurance 401(k) Vacation and Sick Pay Paid Holidays Discount programs for shopping, travel, tickets and more. Access to our Talent team to help you reach your career growth goals. EOE/DFW Please note that this job description is not an exclusive or exhaustive list of all functions that a Director of Sales may be asked to perform

Summary: This position enables the company to maintain a clean and attractive property as well as ensure repairs are completed in a timely manner. The manager is responsible for preparing the 'Maintenance Daily Work Schedule.' The duties will be prioritized according to the order in which the manager wants the work performed. The maintenance person is to pick up the work schedule at the beginning of each shift. Maintenance employees should maintain an attractive property. All litter should be picked up, and the parking lot should be swept up and free of trash. Maintenance is responsible for weeding and watering shrubs, plants and flowers in landscaped areas. All plants, shrubs, etc., are to be watered every other day in the summer when it does not rain. The qualifications of the maintenance person will determine to what extent they are involved in maintenance work to the buildings and rooms. Proper use of safety equipment should be reviewed with employees periodically. Caution should always be used in operating power tools, mowers, clippers and when using chemicals, paint, drain cleaners, etc. Job Duties: The job description for this position is only a general summary of the duties the maintenance person may be required to perform. It may be necessary to perform other duties which are not listed below: Be in proper uniform - name tag is to be worn. Maintain grounds and pool. Replace burned out light bulbs in corridors and on building exterior. Collect room maintenance cards from front desk to correct problems that have occurred since the manager prepared the daily work schedule. Perform preventative maintenance on laundry equipment. Repair loose door knobs. Repair, replace and rotate locks as needed. Repair damaged furniture. Keep ice and snow off walkways and entrance. Paint and/or repair damaged walls. Clean A/C filters. Repair leaking or clogged plumbing. Repair damaged carpet. Replace or repair damaged wallpaper. Repair damaged or loose pictures and mirrors. Adjust door closures and repair loose door frames. Clean exterior windows. Perform routine maintenance of lawn mowers and other equipment. Maintain interior and exterior woodwork and trim. Re-caulk windows, bathtubs, sinks, and commodes. Treat for mold and mildew. Perform preventative maintenance on vacuum cleaners. Repair light fixtures and lamps. Conduct ongoing room preventative maintenance. Perform additional duties as assigned. Responds to emergency situations during and after hours for the purpose of resolving immediate safety concerns.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bartender for the Courtyard by Marriott in Winston-Salem, North Carolina. Job Purpose: The Bartender is often a social point of contact and lasting impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us Be an enthusiastic, helpful and positive member of the team Assist servers, other bartenders, and bar porters when necessary Be professional, responsible and mature in conduct and behavior Be understanding of, encouraging to and friendly with all co-workers Be self-motivated and use time wisely Maintain open line of communications with each department Communicate pertinent information Openly accept critical/developmental feedback Be available to help other departments in emergency situations Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must have a strong knowledge of drink preparation and applicable health standards. Knowledge of federal, state and local laws, ordinances and regulations and Company policy regarding serving alcohol to minors and intoxicated patrons. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Good knowledge of the hotel, its services and facilities. Familiarity with all menu items Must have knowledge of and be able to operate all equipment related to the outlet, including, but not limited to, coffee maker and cash terminal Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10 degrees F) and kitchens (+110 degrees F), possibly for one hour or more Must be able to stand and exert well-paced mobility for up to 4 hours in length Must be able to exert well-paced ability to maneuver between functions occurring simultaneously Must be able to lift trays of food or food items weighing up to 30 lbs Must have the ability to bend, squat and lift 40 lbs on a regular and continuing basis and occasionally lift up to 75 lbs Must be able to push and pull carts and equipment weighing up to 250 lbs Must be able to exert well-paced ability in limited space Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity Vision occurs continuously with the most common visual functions being those of near vision and depth perception Talking and hearing occur continuously with the most common visual functions being those of near vision and depth perception Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in cutting of fruit. Must have Alcohol Awareness Certification and Food Handlers Certification Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same-day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program $12 Per Hour

Description: SUMMIT HOSPITALITY GROUP: OPERATIONS MANAGER JOB DESCRIPTION SUMMARY: The Operations Manager for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount. PREREQUISITES/QUALIFICATIONS: A minimum of 2-5 years of experience with name-brand hotel/restaurant companies 2-5 years of progressive management experience preferred Service-oriented style with professional presentation and interpersonal skills Hotel/Hospitality degree is an asset Clear concise, written and verbal communication skills (English) Proficient in Microsoft & Excel High energy, entrepreneurial spirit, motivational leader. Interest in career progression in hotel/hospitality management roles WORK ENVIRONMENT: Flexible work schedule Able to lift 25 lbs. Valid Driver's License Sitting, standing, and moving for extended periods of time Benefits: Personal time/Vacation time Insurance benefits Quarterly Bonuses Hotel Discounts Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements: DUTIES & RESPONSIBILITIES: The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt Responsible for short and long term planning and management of the hotel's Front Office operations Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel Strict adherence to the approved budget for the hotel operations Ensure proper staffing levels for customer service goals Maintain guest room inventory Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures Perform all tasks of a Front Office staff as needed to facilitate service Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections Maintain excellent communications with Housekeeping Department Maintain information on prices, rates, special packages, programs, etc. Investigate, analyze, resolve and report guest complaints in a timely fashion Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities Cover open shifts due to call offs and/or low business levels Must be able to work all shift including weekends and evenings Capable of developing and training subordinates Inspect public areas and ensure proper cleanliness Duties are subject to change and additional responsibilities/tasks may be assigned as needed

Summary: The cook is responsible for preparing and cooking dishes for hotel guests. Prepare, cook and clean food service for designated shifts. Prep food for next shift. Wash dishes and clean kitchen. Behave professionally with staff and guests. Provide a safe and clean work environment in the kitchen and dining area. Follow ServSafe food safety protocols. Prepare and serve banquet food as needed. Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards. Write down maintenance or security problems to ensure they are not overlooked. Prepare all food and beverages. Keep all supplies, food and drinking products stocked and fresh. Take inventory of food, beverage and supplies. Inform management of your supply needs. Be able to operate the service equipment. Help other employees when needed. Refer guest requests or concerns to appropriate department. Report pertinent information to the next shift orally and in log books. Continue and maintain a working relationship with other employees. Perform all duties assigned by manager

JOB TITLE: ENGINEER TECH DEPARTMENT: ENGINEERING REPORTS TO: CHIEF ENGINEER/OPERATIONS MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: As an Engineer Tech for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for performing a variety of work in the maintenance and repair of the hotel's facilities, and equipment. Will promote a safe working environment and quality of service to achieve maximum guest satisfaction. The Engineer Tech will work with managers, inspectors, and department heads to ensure maximum efficiency and safety and shall strive to always provide service to both internal and external guests. Qualifications: 1-2 years of experience with name brand hotel Engineer experience preferred Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner Service oriented style with professional presentation High energy and attention to detail Teamwork and partnership attitude towards fellow associates and management Requirements: Responsibilities: Ensures complete guest satisfaction. Treats guest in friendly and helpful manner. Assists with preventative maintenance and completing work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc. to maintain the hotel and keep the product quality to standard. Performs other preventative maintenance assignments on a scheduled basis such as “room care”. Services the hotel's pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs. Assists in checking and making minor repairs on general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment. Responds in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each, accordingly; be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures. Must have some knowledge associated with HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints and maintenance and be willing and able to “pitch-in” and help co-workers with their job duties and be a team player. Maintains all franchise standards and follow-up on inspection deficiencies. Investigates guest complaints. Assists in conducting the departmental operational audits and assists in developing corrective action plans. Practices the “Summit Hospitality Culture” and ensures all cultural expectations are implemented and regularly practiced. Supports hotel's training needs and efforts. Duties are subject to change and additional responsibilities/tasks may be assigned as needed. Work Environment: Flexible work schedule including availability on weekends Must have reliable source of transportation Must be able to stand up and move about the facility for the majority of shift Must be able to occasionally lift, carry, push & pull up to 50 lbs Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on a frequent basis Must be able to frequently handle objects and equipment to maintain the facility The physical demands described here are representative of those that must be met by associate to successfully perform the essential functions of this job. Must have the ability to obtain and/or maintain any government required licenses, certificates, or permits Benefits: Fulltime Employees Personal time after 90-days Insurance benefits after 90-days Vacation Time Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older.

Description: SUMMIT HOSPITALITY GROUP: ASSISTANT GENERAL MANAGER JOB DESCRIPTION SUMMARY: The AGM for the Hotel Division of Summit Hospitality Group has leadership responsibility for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Operations Manager will possess strong communication and people skills and a sense of urgency for resolving guest problems and issues with a friendly manner and ensure that appropriate action(s) are taken to guarantee guest satisfaction. This is a very visible position for which adherence to corporate policies and procedures as well as Franchise Brand standards, is paramount. PREREQUISITES/QUALIFICATIONS: A minimum of 2-5 years of experience with name-brand hotel/restaurant companies 2-5 years of progressive management experience preferred Service-oriented style with professional presentation and interpersonal skills Hotel/Hospitality degree is an asset Clear concise, written and verbal communication skills (English) Proficient in Microsoft & Excel High energy, entrepreneurial spirit, motivational leader. Interest in career progression in hotel/hospitality management roles WORK ENVIRONMENT: Flexible work schedule Able to lift 25 lbs. Valid Driver's License Sitting, standing, and moving for extended periods of time Benefits: Personal time/Vacation time Insurance benefits Quarterly Bonuses Hotel Discounts Summit Hospitality Group is an Equal Opportunity Employer. Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements: DUTIES & RESPONSIBILITIES: The expectations of this position require a 50 hour work week, which includes weekends/evenings (Saturday and/or Sunday). Hours beyond 50 must be approved in advance by your supervisor. This only applies to Associates who are non-exempt Responsible for short and long term planning and management of the hotel's Front Office operations Develop and recommend the budget, labor costs plans in collaboration with the AGM & GM of the hotel Strict adherence to the approved budget for the hotel operations Ensure proper staffing levels for customer service goals Maintain guest room inventory Coach and counsel employees to reflect Corporate and Brand Service Standards and Procedures Perform all tasks of a Front Office staff as needed to facilitate service Ops Manager tasks include: Coding invoices, daily deposits, accounts receivables, scheduling, processing/protecting petty cash, and room inspections Maintain excellent communications with Housekeeping Department Maintain information on prices, rates, special packages, programs, etc. Investigate, analyze, resolve and report guest complaints in a timely fashion Create expectations, lead people, manage processes, and hold people accountable for the agreed upon tasks and responsibilities Cover open shifts due to call offs and/or low business levels Must be able to work all shift including weekends and evenings Capable of developing and training subordinates Inspect public areas and ensure proper cleanliness Duties are subject to change and additional responsibilities/tasks may be assigned as needed

Summary: The Bartender is responsible for maintaining a clean and inviting bar atmosphere for our hotel guests. The Bartender must take personal ownership for preparing and serving beverages and food to guests. The Bartender must have a sense of personal responsibility and ownership for the hotel, the guests, and the overall quality of service delivered by every area of the hotel. Job Duties: Arrive to work on time and give advance notice when absence is anticipated. Wear proper uniform and always have on your name tag. Make yourself available to employees and guests at all times. Relate to employees and guests in a respectful manner. Communicate with sensitivity and tact. Take the initiative to speak to a guest before they speak to you. Acknowledge guests with eye contact and a greeting. Offer assistance to guests. Always try to be one step ahead of them in meeting their needs. Keep all storage areas neat and clean. Establish a set of personal quality standards for the service area in cleanliness and work continuously to maintain those standards. Wash hands frequently. Be aware of all city, state and federal regulations concerning health codes and rules that specifically pertain to a place where food and beverage is served. Verify age prior to serving alcoholic beverages to any guests. Monitor guest intoxication to determine if a guest needs to be cut off. Prepare all beverages. Serve all beverage and food orders. Deliver any room service orders to the guest room. Secure payment for all orders. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make change correctly. Get guest room numbers to prevent non-payment. Keep all beverages and supplies stocked and fresh. Take inventory of beverage supplies. Inform management of your supply needs. Help other employees when needed. Refer guest requests or concerns to the appropriate department. Report pertinent information to the next shift orally and in log books. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate any alleged injuries which occur on the premises in the absence of the manager. An Incident Report (for guests) or an Accident report (for employees) should be completed. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Bartender must be able to lift 30 pounds, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds. Perform all duties assigned by manager. The Bartender may be called upon to help in short-staffed areas. He/she must undergo all the screening questions before performing those job descriptions.

Front Desk Associate The for this position is only a general summary of the duties a desk clerk is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time and remain at assigned post for extended periods of time unless redirected by management. Greet guests; check them in and out with friendliness, speed and accuracy. Acknowledge and greet everyone who enters and leaves the facility. Maintain all paper work as required by your shift. Initial and date when applicable Check registration cards for completeness, accuracy, and legibility Maintain accuracy in handling cash. Responsible for cash drawer and balancing shift report. Know how to handle money and make change correctly Operate switchboard and transfer calls as required by shift. Take guest messages with accuracy. Always note time and date of message as well as the caller's name. Turn on message light to ensure guest receives message if message center not working Keep all business confidential on and off duty Know room rates, locations, and furnishings of all rooms Know physical make-up of building - interior and exterior Be ready and willing to show prospective guests a room when the manager or other staff is in the hotel to cover the desk. If desk clerk is alone, give key to prospective guest to view the room Lock and secure the desk area at any time when required to leave the desk area. Do all daily reports, statements, correspondence, etc., as dictated by your manager Set wake-up calls as dictated by your shift and write time on the wake-up sheet if applicable Promote membership in the franchise's membership club Help secure lodging for guest by referrals when hotel is full Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability Know status of reservations on a daily and future basis Be able to handle guest complaints Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Prepare room status reports and maid sheets when working night shift and coordinate with the manager on the day shift for accurate availability Each shift must keep lobby and office area clean at all times Know the computer operations including procedures for shut down when necessary\Desk clerks should know how to set up and maintain continental breakfast as well as how to make coffee properly Know the location of the ADA box and how to use it Complete Call Back Sheet and file Complete Room Availability form Complete Comment Log for your shift Complete Shift Verification Form Know that computer equipment may not be used for personal use Cell Phones and other types Social Media are not to be used during work time Desk Clerk must be able to lift 30 pounds, stand for long periods of time, bend, stoop, and go up and down stairs. Employee is required to seek assistance if unable to lift or move an item over 30 pounds. All other duties as assigned

Summary: The Housekeeper/Room Attendant is responsible for maintaining clean, comfortable rooms. Be ready to begin work at the specified time; in the appropriate uniform with a name tag and personal safety device. Punch in on time card and obtain work schedule from the designated individual. Clean all assigned rooms and common areas as specified by Head Housekeeper or manager. Report all maintenance problems to manager. Restock housekeeping carts at end of each shift and empty vacuum and garbage. Turn in all lost and found items immediately. Keep all storage areas neat. Keep all storage closets locked. Complete missing linen report for each room. Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately. Inspect furniture, fixtures and equipment daily. Report problems to the manager. Maintain control of room keys at all times. Housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk. Never leave keys on housekeeping carts. Always be on the alert for any potential safety hazards and report them to the manager in writing. Each employee is a part of the hotel security team. Always speak to each guest with whom you come in contact with in the hotel. Be courteous and friendly. All business is to be kept confidential on and off duty. Perform all duties assigned by the Head Housekeeper or manager.

Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Facilities Tech for the Postcard Cabins Asheboro, NC. Job Purpose: The Maintenance 1 is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel, and is responsible for the administration of the company's maintenance and life safety programs to include purchasing, preventative maintenance, equipment repairs, hotel security and life safety and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors. Ensure proper operations of the hotel's equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, pool, kitchen equipment, laundry equipment and any other related systems and equipment. Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up. Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems. Supervise any external contractors who may be employed by the hotel to carry out maintenance work. Adheres to all work rules, procedures and policies established by the company. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Most tasks are performed in a team environment There is no direct supervision. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Preferred knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment. Preferred knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Hourly Wage: $15.00 Paid Holidays: New Year's Day, Labor Day, Thanksgiving, and Christmas Day Other benefits: Career Growth Opportunities/Manage Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), Cell phone allowance, Access to our Talent team to help you reach your career goals. Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee discount Flexible schedule

Summary: This position enables the company to maintain a clean and attractive property as well as ensure repairs are completed in a timely manner. The manager is responsible for preparing the 'Maintenance Daily Work Schedule.' The duties will be prioritized according to the order in which the manager wants the work performed. The maintenance person is to pick up the work schedule at the beginning of each shift. Maintenance employees should maintain an attractive property. All litter should be picked up, and the parking lot should be swept up and free of trash. Maintenance is responsible for weeding and watering shrubs, plants and flowers in landscaped areas. All plants, shrubs, etc., are to be watered every other day in the summer when it does not rain. The qualifications of the maintenance person will determine to what extent they are involved in maintenance work to the buildings and rooms. Proper use of safety equipment should be reviewed with employees periodically. Caution should always be used in operating power tools, mowers, clippers and when using chemicals, paint, drain cleaners, etc. Job Duties: The job description for this position is only a general summary of the duties the maintenance person may be required to perform. It may be necessary to perform other duties which are not listed below: Be in proper uniform - name tag is to be worn. Maintain grounds and pool. Replace burned out light bulbs in corridors and on building exterior. Collect room maintenance cards from front desk to correct problems that have occurred since the manager prepared the daily work schedule. Perform preventative maintenance on laundry equipment. Repair loose door knobs. Repair, replace and rotate locks as needed. Repair damaged furniture. Keep ice and snow off walkways and entrance. Paint and/or repair damaged walls. Clean A/C filters. Repair leaking or clogged plumbing. Repair damaged carpet. Replace or repair damaged wallpaper. Repair damaged or loose pictures and mirrors. Adjust door closures and repair loose door frames. Clean exterior windows. Perform routine maintenance of lawn mowers and other equipment. Maintain interior and exterior woodwork and trim. Re-caulk windows, bathtubs, sinks, and commodes. Treat for mold and mildew. Perform preventative maintenance on vacuum cleaners. Repair light fixtures and lamps. Conduct ongoing room preventative maintenance. Perform additional duties as assigned. Responds to emergency situations during and after hours for the purpose of resolving immediate safety concerns.

Summary: The Housekeeper/Room Attendant is responsible for maintaining clean, comfortable rooms. Be ready to begin work at the specified time; in the appropriate uniform with a name tag and personal safety device. Punch in on time card and obtain work schedule from the designated individual. Clean all assigned rooms and common areas as specified by Head Housekeeper or manager. Report all maintenance problems to manager. Restock housekeeping carts at end of each shift and empty vacuum and garbage. Turn in all lost and found items immediately. Keep all storage areas neat. Keep all storage closets locked. Complete missing linen report for each room. Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately. Inspect furniture, fixtures and equipment daily. Report problems to the manager. Maintain control of room keys at all times. Housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk. Never leave keys on housekeeping carts. Always be on the alert for any potential safety hazards and report them to the manager in writing. Each employee is a part of the hotel security team. Always speak to each guest with whom you come in contact with in the hotel. Be courteous and friendly. All business is to be kept confidential on and off duty. Perform all duties assigned by the Head Housekeeper or manager.

Front Desk Associate/Van Driver The for this position is only a general summary of the duties a desk clerk is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time and remain at assigned post for extended periods of time unless redirected by management. Greet guests; check them in and out with friendliness, speed and accuracy. Acknowledge and greet everyone who enters and leaves the facility. Maintain all paper work as required by your shift. Initial and date when applicable Check registration cards for completeness, accuracy, and legibility Maintain accuracy in handling cash. Responsible for cash drawer and balancing shift report. Know how to handle money and make change correctly Operate switchboard and transfer calls as required by shift. Take guest messages with accuracy. Always note time and date of message as well as the caller's name. Turn on message light to ensure guest receives message if message center not working Keep all business confidential on and off duty Know room rates, locations, and furnishings of all rooms Know physical make-up of building - interior and exterior Be ready and willing to show prospective guests a room when the manager or other staff is in the hotel to cover the desk. If desk clerk is alone, give key to prospective guest to view the room Lock and secure the desk area at any time when required to leave the desk area. Do all daily reports, statements, correspondence, etc., as dictated by your manager Set wake-up calls as dictated by your shift and write time on the wake-up sheet if applicable Promote membership in the franchise's membership club Help secure lodging for guest by referrals when hotel is full Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability Know status of reservations on a daily and future basis Be able to handle guest complaints Driving guests to and from the airport in the hotel shuttle van Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Prepare room status reports and maid sheets when working night shift and coordinate with the manager on the day shift for accurate availability Each shift must keep lobby and office area clean at all times Know the computer operations including procedures for shut down when necessary\Desk clerks should know how to set up and maintain continental breakfast as well as how to make coffee properly Know the location of the ADA box and how to use it Complete Call Back Sheet and file Complete Room Availability form Complete Comment Log for your shift Complete Shift Verification Form Know that computer equipment may not be used for personal use Cell Phones and other types Social Media are not to be used during work time All other duties as assigned

Guest Service Agent is only a general summary of the duties a Guest Service Agent is to perform. Other duties, which are not listed, may be required from time to time. General Job Description Be ready to begin work at the specified time. Greet guests; check them in and out with friendliness, speed and accuracy. Maintain all paperwork as required by your shift. Initial and date when applicable. Maintain accuracy in handling cash. Responsible for the cash drawer and balancing shift report. Know how to handle money and make changes correctly. Operate switchboard and transfer calls as required by shift. Keep all business confidential on and off duty. Know room rates, locations, and furnishings of all rooms. Know physical make-up of building - interior and exterior. Promote membership in the franchise's membership club. Help secure lodging for guest by referrals when hotel is full. Know what attractions, restaurants, and events are available. Be familiar with the specific publications and maps for providing directions. Be polite and present a friendly and caring image. Take and record reservations with accuracy, confirm as requested. When a guest checks out, inquire if you can be of help to them in making lodging reservations for another Daly Seven property. Check credit cards and guaranteed reservations for validity and acceptability. Know status of reservations on a daily and future basis. Be able to handle guest complaints. Know emergency procedures and how to respond. Be familiar with the fire system and how to shut if off if there is a false alarm. Each employee is part of the hotel security team and is responsible for reporting any potential hazards to the management and should investigate in the absence of the manager any alleged injuries, which occur on the premises. An Incident Report (guests) or Accident Report (for employee injury) should be completed. Show concern and consideration for the guest, but never acknowledge responsibility. Know where gas, electric, water cut off, and breakers are located. Know location of emergency lights. Each shift must keep lobby and office area clean at all times. Know the computer operations including procedures for shut down when necessary. Desk clerks should know how to set up and maintain continental breakfast, as well as how to make coffee properly. Know the location of the ADA box and how to use it. Complete Call Back Sheet and file. Complete Room Availability form. Complete Comment Log for your shift. Complete Shift Verification Form. Perform all other duties as assigned.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Facilities Tech for the Postcard Cabins Asheboro, NC. Job Purpose: The Maintenance 1 is responsible for maintaining the overall operation of the maintenance department and the appearance and working order of the hotel, and is responsible for the administration of the company's maintenance and life safety programs to include purchasing, preventative maintenance, equipment repairs, hotel security and life safety and supervision of the maintenance department. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Ensure customer satisfaction at all times, modeling and adhering to the Guest Service Standards Ensure compliance with all company, state, local and federal policies/guidelines pertaining to the maintenance of a clean, safe environment for associates, guests and vendors. Ensure proper operations of the hotel's equipment and systems, to include life safety, telecommunications, key control, HVAC, plumbing, mechanical, electrical, pool, kitchen equipment, laundry equipment and any other related systems and equipment. Ensure maintenance request orders are handled in a prompt and courteous manner including logging and follow up. Communicate with Assistant General Manager, OM and/or General Manager on a regular basis regarding the specific and overall condition of the building structure(s), related systems. Supervise any external contractors who may be employed by the hotel to carry out maintenance work. Adheres to all work rules, procedures and policies established by the company. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Most tasks are performed in a team environment There is no direct supervision. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Preferred knowledge of all types of mechanical equipment such as chillers, boilers, water softeners, and refrigeration equipment. Preferred knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, NLRA Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Hourly Wage: $15.00 Paid Holidays: New Year's Day, Labor Day, Thanksgiving, and Christmas Day Other benefits: Career Growth Opportunities/Manage Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other), Cell phone allowance, Access to our Talent team to help you reach your career goals. Team Driven and Values Based Culture Same-day pay available Employee Assistance Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee discount Flexible schedule

Summary: The Housekeeper/Room Attendant is responsible for maintaining clean, comfortable rooms. Be ready to begin work at the specified time; in the appropriate uniform with a name tag and personal safety device. Punch in on time card and obtain work schedule from the designated individual. Clean all assigned rooms and common areas as specified by Head Housekeeper or manager. Report all maintenance problems to manager. Restock housekeeping carts at end of each shift and empty vacuum and garbage. Turn in all lost and found items immediately. Keep all storage areas neat. Keep all storage closets locked. Complete missing linen report for each room. Mark each room cleaned on the housekeeping sheet and report all cleaned rooms to the front desk immediately. Inspect furniture, fixtures and equipment daily. Report problems to the manager. Maintain control of room keys at all times. Housekeeper keys and collected room keys should be kept in the housekeepers smock until returned to front desk. Never leave keys on housekeeping carts. Always be on the alert for any potential safety hazards and report them to the manager in writing. Each employee is a part of the hotel security team. Always speak to each guest with whom you come in contact with in the hotel. Be courteous and friendly. All business is to be kept confidential on and off duty. Perform all duties assigned by the Head Housekeeper or manager.