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Customer Operations Specialist jobs at Summit Utilities

- 292 jobs
  • Curriculum and Instruction Senior Specialist

    New Horizon Academy 4.0company rating

    Plymouth, MN jobs

    The Curriculum and Instruction Senior Specialist leads the development, implementation, and continuous improvement of New Horizon Academy's curriculum and instructional practices across all programs. This full-time, on-site role oversees curriculum selection, documentation, assessment strategy, and professional development, ensuring alignment with accreditation, QRIS, and multistate regulatory requirements. The position serves as the primary point of contact for curriculum guidance, collaborates with cross-functional teams, and supports District Curriculum Coordinators. The Curriculum and Instruction Senior Specialist also contributes to strategic planning, leads training initiatives, and provides on-site support to multistate markets as needed. ESSENTIAL JOB FUNCTIONS Curriculum Development & Oversight Support the review and recommendation of all curriculum materials and resources Serve as a Qualified Course Writer through Develop and ensure all courses required for accreditation and QRIS meet the requirements. Support multistate DCCs to get coursework approved for multistate markets. Develop and maintain curriculum documentation, guides, and resource libraries for staff use Create checklists and resources including an NHA Style Guide and a repository on WeConnect that is accessible to all staff that align and reinforce NHA Education Expectations Lead the creation and training of all summer program curriculum initiatives including Camp K Assessment & Data Strategy Support education dashboard, data review, and assessment strategy Facilitate curriculum audits and gap analyses to identify areas for enhancement or revision Assist in monitoring curriculum implementation across multistate, districts and schools to ensure fidelity and effectiveness Professional Development & Training Manage curriculum orientation and training for new staff Contribute to the development of the Professional Development Plan that includes specific tracks of training for all programs (infants, toddlers, preschool, PreK and school age) for all markets Facilitate training initiatives related to instructional best practices, curriculum updates, and assessment literacy Collaboration & Leadership Serve as a key resource for curriculum-related decisions at the home office level for all DCCS and school-based curriculum coordinators Collaborate with cross-functional teams (e.g., Operations, Licensing, Mental Health, Conscious Discipline) to ensure curriculum alignment with organizational goals and compliance standards Provide coaching and guidance to District Curriculum Coordinators to build instructional leadership capacity Strategic Planning Stay current on early childhood education trends, research, and regulatory changes to inform curriculum decisions Support strategic planning for curriculum innovation, pilot programs, and continuous improvement initiatives Represent the education department in accreditation reviews, audits, and external partnerships related to curriculum and instruction QUALIFICATIONS Must have a BS/BA degree in Education or a related field. Ability to travel locally and to out-of-state markets as needed, averaging once per month with periods of increased travel based on organizational initiatives. Experience applying strategies in a coaching or consultation capacity. Knowledge of early childhood profession is desirable, including a minimum of 5 years' experience working with curriculum and instructional implementation. Ability to effectively communicate in a caring and compassionate manner. Strong interpersonal skills, and the ability to work inclusively with a diverse population. Excellent oral and written communication skills, including the ability to present training for adult learners. Excellent organizational skills, time management skills, and capacity to be a self-starter. Must demonstrate the following qualities: creativity, dependability, professional ethics and able to make sound decisions. We offer a suite of industry-leading benefits, including: Annual Salary: base salary starts at $70,000 annually Yearly Bonus: Up to $1,000 per year, paid out quarterly based on company performance Company-sponsored medical, dental, vision, life, and disability insurance. 401(K) plan with company match. Paid time off. Ongoing professional development. Generous childcare discounts at any New Horizon Academy locations across the U.S. This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, New Horizon Academy reserves the right to modify, add, or remove duties as necessary or desired. E.O.E.
    $70k yearly 4d ago
  • Remote Customer Support Representative

    JFF 4.4company rating

    Austin, TX jobs

    OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships. Responsibilities: 1. Customer Support: - Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information. - Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process. - Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary. - Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions. 2. Account Receivables and Collections: - Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients. - Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process. - Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships. - Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records. 3. Relationship Management: - Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries. - Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions. - Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. Qualifications - High school diploma or equivalent; bachelor's degree preferred. - Previous experience in customer support or a related field is highly desirable. - Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers. - Excellent problem-solving and decision-making abilities, with a keen attention to detail. - Proficiency in using customer support software and tools. - Familiarity with accounting principles and practices is a plus. - Ability to work independently and in a team-oriented environment. - Exceptional time management and organizational skills, with the ability to prioritize tasks effectively. Additional Information Flexible work hours Company-sponsored events Paid volunteer days Educational opportunities Remote work options Commuter benefits
    $26k-32k yearly est. 9h ago
  • Remote Customer Support Represemtative

    JFF 4.4company rating

    Houston, TX jobs

    OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Job Description OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative-coordinating payments and transactions with partners and associates across your designated region. This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment. Key Responsibilities Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution. Manage collections and overdue payments, including negotiating payment plans and settlements. Review and analyze account receivable reports to identify trends, risks, and areas for improvement. Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions. Develop and implement strategies to improve collection efficiency and minimize delinquency rates. Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction. Maintain accurate and up-to-date customer records, including payment logs and communication histories. Meet or exceed monthly collections and reconciliation targets while ensuring high service quality. Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates. Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols. Prepare and distribute payment notices, confirmations, and remittance details. Investigate and resolve payment discrepancies and transaction-related errors. Uphold confidentiality, transparency, and compliance across all customer and partner transactions. Requirements Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations. High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred. Proven ability to manage financial documentation and client correspondence with accuracy. Excellent communication, negotiation, and relationship management skills. Strong analytical and problem-solving abilities with high attention to detail. Sound knowledge of Escrow laws and financial compliance frameworks. Ability to work independently and remotely, maintaining consistent productivity and professionalism. Qualifications Excellent customer service orientation and interpersonal communication. Financial acumen and familiarity with reconciliation, invoicing, and payment processing. Strong organizational and time management abilities. Integrity, reliability, and discretion when handling confidential financial information. Proven teamwork and adaptability in dynamic environments. Additional Information We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.
    $25k-32k yearly est. 9h ago
  • Facilities Customer Liaison

    University of Houston 4.1company rating

    Houston, TX jobs

    Engages and communicates in face-to-face meetings with customers to address, but not limited to, facility issues. Investigates, corrects, confirms, provides resolutions to Service Requests/Work Orders and addresses various needs of departments and building occupants. Effectively liaise between departments and assigned building personnel in designated zones. 1. Identifies and triages service request tickets for an assigned zone of buildings. 2. Tracks and follows-up on work orders for various customers, departments, and buildings. 3. Monitors building conditions, submits service tickets as needed, suggests changes as required, and provides technical direction to ensure all work is completed to customer satisfaction. 4. Serves as key customer contact for all service requests and accuracy of work orders for assigned buildings, as well as general campus information. 5. Notifies customers of potential service interruptions. 6. Partners with Zone Managers and/or other Customer Liaisons when needed. 7. Assists campus visitors, students, guests, etc. for campus information, inquiries and/or needs 8. Remains knowledgeable of campus and department structure. 9. May be considered essential personnel and may be assigned to serve on a special task force during periods of emergency. 10. Performs other job-related duties as required. MQ: Education: Basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related technical college or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of job-related experience. Additional Job Posting Information: * Department is willing to accept education in lieu of experience. All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
    $37k-56k yearly est. 7d ago
  • Facilities Customer Liaison

    University of Houston 4.1company rating

    Houston, TX jobs

    Engages and communicates in face-to-face meetings with customers to address, but not limited to, facility issues. Investigates, corrects, confirms, provides resolutions to Service Requests/Work Orders and addresses various needs of departments and building occupants. Effectively liaise between departments and assigned building personnel in designated zones. 1. Identifies and triages service request tickets for an assigned zone of buildings. 2. Tracks and follows-up on work orders for various customers, departments, and buildings. 3. Monitors building conditions, submits service tickets as needed, suggests changes as required, and provides technical direction to ensure all work is completed to customer satisfaction. 4. Serves as key customer contact for all service requests and accuracy of work orders for assigned buildings, as well as general campus information. 5. Notifies customers of potential service interruptions. 6. Partners with Zone Managers and/or other Customer Liaisons when needed. 7. Assists campus visitors, students, guests, etc. for campus information, inquiries and/or needs 8. Remains knowledgeable of campus and department structure. 9. May be considered essential personnel and may be assigned to serve on a special task force during periods of emergency. 10. Performs other job-related duties as required. Experience will be considered in lieu of education. Education will be considered in lieu of experience. MQ: Education: Basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related technical college or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of job-related experience. All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
    $37k-56k yearly est. 21d ago
  • Customer Service/Consumer Specialist

    Lala Us 3.9company rating

    Dallas, TX jobs

    Join LALA U.S. as a Customer Service/Consumer Specialist and play a key role in ensuring excellent service and support for our customers and internal teams. You'll process high-volume orders, manage product inquiries, and support quality systems-all while helping maintain LALA's commitment to food safety and customer satisfaction. RESPONSIBILITIES / DUTIES: • Accurately process customer orders via phone, email, web, and EDI • Resolve customer and product inquiries efficiently and professionally • Serve as the point of contact for consumer feedback, quality issues, and promotional requests • Generate and maintain quality issue reports • Partner with Quality, Risk, Sales, and Marketing teams to resolve concerns and share feedback • Maintain documentation, shared drives, and corporate quality procedures • Assist with audits, product evaluations, and training on customer care tools • Support cross-functional projects and respond to ad-hoc requests • Responsible for following up on any complaint received through the Claim Adjuster Services (CAS) • Send complaint samples to external laboratory for analysis and/or identification • Maintain the customer requirements and customer specifications system WORK EXPERIENCE / KNOWLEDGE: • 1-3 years of customer service experience, preferably in Consumer-Packaged Goods • Strong communication and problem-solving skills • Proficiency in Microsoft Office (Excel, Word, PowerPoint) • Ability to manage multiple priorities in a fast-paced environment • Comfort with phone, email, and social communication platforms • Bilingual (English/Spanish) is a plus FORMAL EDUCATION: • High School Diploma or GED required • Associate's Degree or higher preferred WORKING CONDITIONS: • Hybrid role with on-site presence in Dallas, TX as needed • Standard office setting; occasional lifting (up to 10 lbs.) • Regular business hours with flexibility based on project needs Salary Range: $44,000.00 - $52,270.00 Why Join LALA U.S.? We're a purpose-driven organization, passionate about nourishing families and communities. When you join our team, you join a culture rooted in collaboration, integrity, and innovation.
    $44k-52.3k yearly 56d ago
  • Direct Policy Administration Operations Specialist

    Reinsurance Group of America 4.7company rating

    Chesterfield, MO jobs

    You desire impactful work. You're RGA ready RGA is a purpose-driven organization working to solve today's challenges through innovation and collaboration. A Fortune 200 Company and listed among its World's Most Admired Companies, we're the only global reinsurance company to focus primarily on life- and health-related solutions. Join our multinational team of intelligent, motivated, and collaborative people, and help us make financial protection accessible to all. A Brief Overview The Direct Policy Administration (DPA) Operations Analyst, analyzes, provides reporting and performs both direct and reinsurance administration functions for acquired blocks of business. Performs on-site reviews of Third Party Administrators (TPA) engaged to administer business on RGA's behalf ensuring adherence to established service level agreements (SLA) and processes. Reviews and responds to TPA requests for complex direct policy review and provides instruction to these situations. Approves financial transactions following established approval limits/authority. Provides analytical reporting and support regarding TPA data, billings and performance to management. Ensures compliance with reinsurance/retro treaties and works with the reinsurers and retrocessionaires to resolve differences. What you will do * Perform/oversee direct policy and reinsurance administration on acquired blocks of business * Analyze, review and approve administration issues and disbursements relating to direct policy administration for acquired blocks. * Perform TPA on-site reviews and produce outcome reporting for leadership * Perform analysis of TPA billings and performance and produce reporting of the results of the analysis. * Analyze and administer reinsurance/retro for direct blocks of business acquired by RGA * Prepare management reports and provide analysis of the data. Provide/produce reinsurance reporting and data for direct blocks for accounting and actuarial partners * Monitor compliance with reinsurance treaties among reinsurance and retro reinsurance partners * Work directly with reinsurance/retro partners to resolve issues, requests and recapture blocks as appropriate * Research, analyze and respond to requests from reinsurance/retro partners * Support operational diligence for inforce block acquisition opportunities Qualifications * Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent related experience required * 2+ Years life direct policy administration and/or reinsurance experience required * Intermediate/advanced Microsoft Excel skills required * Intermediate analytical and problem solving skills required * Intermediate oral and written communication skills required * Basic Microsoft Word skills required * Basic Microsoft Outlook skills required * Basic knowledge of insurance accounting required * Ability to resolve most questions/problems and escalate only the most complex issues to higher levels required * Must be flexible and adaptive to change required * Takes initiative and is accountable required * Ability to read and interpret treaty language, and to apply it appropriately required * Ability to multi-task required * Ability to share and impart knowledge required * Progress towards FLMI, ALHC or other relevant professional accreditation preferred #LI-OJ1 #LI-Hybird What you can expect from RGA: * Gain valuable knowledge from and experience with diverse, caring colleagues around the world. * Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought. * Join the bright and creative minds of RGA, and experience vast, endless career potential. Compensation Range: $76,100.00 - $108,050.00 Annual Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits. RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.
    $76.1k-108.1k yearly 28d ago
  • Admissions Operations Specialist

    University of Colorado 4.2company rating

    Denver, CO jobs

    Details University of Colorado | Denver Official Title\: Academic Services Entry Professional Working Title: Admissions Operations Specialist FTE\: Full-time Salary: $44,800 #00780656 - Requisition #38386 Join the University of Colorado Denver About the University of Colorado - Denver Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu. Job Description * Applications are accepted electronically ONLY at ********************* * The Admissions Operations Specialist will perform an evaluation of student applications for admission and determine the admissibility of the applicant by assessing students against established criteria for each school and college at the University of Colorado Denver. This role will also evaluate student transcripts to ensure compliance with Colorado Higher Education Admission Requirements (HEAR) and CU Denver's Minimum Academic Preparation Standards (MAPS). This position will be responsible for gaining knowledge and understanding of established standard CU Denver guidelines, rules, and Colorado Department of Higher Education (CDHE) policies and Federal regulations that pertain to admissions standards and procedures. Admissions Operations Specialist\: What you will do: Review student applications for admission and determine the admissibility of the applicant by assessing students against established criteria for each school and college at the University of Colorado Denver and ensuring compliance within policies established by the Colorado Department of Higher Education. Reviewing and approving requests for term and/or major changes. This requires determining the availability of programs in the future, deadline requirements and any changes to program eligibility criteria that may impact the student. Participate in multi-modal outreach efforts to request outstanding applicant materials, provide support to internal and external inquiries on application status and generating periodic reports on the status of applications, missing materials and communication efforts. This position will also be required to assist in other areas within Strategic Enrollment and Student Success (SESS) and occasionally may be required to participate in the enrollment or retention efforts of other departments outside of SESS. Qualifications you already possess (Minimum Qualifications) Applicants must meet minimum qualifications at the time of hire. A bachelor's degree in a related field from an accredited institution. Substitution\: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis. Preferred Qualification to possess (Preferred Qualifications) One (1) year of experience with overseeing data maintenance related to compliance with academic and admission policies. Experience with student information systems within a higher education setting. Experience with a Customer Relationship Management system, Slate preferred. Experience with Academic Services or Student Services in a higher education setting. Knowledge, Skills, and Abilities Ability to communicate effectively, both in writing and orally. Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. Outstanding customer service skills applied consistently to external and internal customers. Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. Ability to analyze multiple complex system components. Flexibility to quickly change priorities as needed and to adapt to changes in processes and procedures. Ability to keep sight of desired high-level outcomes through the handling of day-to-day tasks. Ability to work independently. Conditions of Employment This position follows a hybrid work structure where employees can work remotely or from the office, based on office needs. Mental, Physical, and/or Environmental Requirements The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ********************************. Employment Sponsorship Please be advised that this position is not eligible now or in the future for visa sponsorship. Compensation and Benefits The hiring salary for this position has been established at $44,800. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line. Benefits: https\://************************************* Total Compensation Calculator\: http\://********************** Application Deadline Applications will be accepted until the position is filled. Preference will be given to complete applications received by January 7, 2026. Those who do not apply by this date may or may not be considered. Required Application Materials: To apply, please visit\: http\://********************* and attach: A cover letter which specifically addresses the job requirements and outlines qualifications A current CV/resume List of three references (we will notify you prior to contacting both on and off-list references) Questions should be directed to Justin Brown, ***************************. Background Check Policy The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment.
    $44.8k yearly Auto-Apply 11d ago
  • Admissions Operations Specialist

    University of Colorado 4.2company rating

    Denver, CO jobs

    Details** **University of Colorado | Denver** **Official Title:** Academic Services Entry Professional **Working Title:** Admissions Operations Specialist **FTE** : Full-time **Salary:** $44,800 ** \#00780656 - **Requisition** \#38386 Join the University of Colorado Denver (******************************************************* URL=****************************** **About the University of Colorado - Denver** Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu (******************************************************* URL=************************* . **Job Description** * Applications are accepted electronically ONLY at ********************* (******************************************************* URL=****************************** * The Admissions Operations Specialist will perform an evaluation of student applications for admission and determine the admissibility of the applicant by assessing students against established criteria for each school and college at the University of Colorado Denver. This role will also evaluate student transcripts to ensure compliance with Colorado Higher Education Admission Requirements (HEAR) and CU Denver's Minimum Academic Preparation Standards (MAPS). This position will be responsible for gaining knowledge and understanding of established standard CU Denver guidelines, rules, and Colorado Department of Higher Education (CDHE) policies and Federal regulations that pertain to admissions standards and procedures. **Admissions Operations Specialist:** What you will do: + Review student applications for admission and determine the admissibility of the applicant by assessing students against established criteria for each school and college at the University of Colorado Denver and ensuring compliance within policies established by the Colorado Department of Higher Education. + Reviewing and approving requests for term and/or major changes. This requires determining the availability of programs in the future, deadline requirements and any changes to program eligibility criteria that may impact the student. + Participate in multi-modal outreach efforts to request outstanding applicant materials, provide support to internal and external inquiries on application status and generating periodic reports on the status of applications, missing materials and communication efforts. + This position will also be required to assist in other areas within Strategic Enrollment and Student Success (SESS) and occasionally may be required to participate in the enrollment or retention efforts of other departments outside of SESS. **Qualifications you already possess (Minimum Qualifications)** _Applicants must meet minimum qualifications at the time of hire._ + A bachelor's degree in a related field from an accredited institution. Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis. **Preferred Qualification to possess (Preferred Qualifications)** + One (1) year of experience with overseeing data maintenance related to compliance with academic and admission policies. + Experience with student information systems within a higher education setting. + Experience with a Customer Relationship Management system, Slate preferred. + Experience with Academic Services or Student Services in a higher education setting. **Knowledge, Skills, and Abilities** + Ability to communicate effectively, both in writing and orally. + Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. + Outstanding customer service skills applied consistently to external and internal customers. + Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices. + Ability to analyze multiple complex system components. + Flexibility to quickly change priorities as needed and to adapt to changes in processes and procedures. + Ability to keep sight of desired high-level outcomes through the handling of day-to-day tasks. + Ability to work independently. **Conditions of Employment** + This position follows a hybrid work structure where employees can work remotely or from the office, based on office needs. **Mental, Physical, and/or Environmental Requirements** + The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers.CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ******************************** (******************************************************* URL=********************************) . **Employment Sponsorship** Please be advised that this position is not eligible now or in the future for visa sponsorship. **Compensation and Benefits** The hiring salary for this position has been established at $44,800. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position is not eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line. Benefits: ********************************************* (******************************************************* URL= *********************************************) Total Compensation Calculator: ***************************** (******************************************************* URL=*****************************) **Application Deadline** Applications will be accepted until the position is filled. Preference will be given to complete applications received by January 7, 2026. Those who do not apply by this date may or may not be considered. **Required Application Materials:** To apply, please visit: http://********************* (******************************************************* URL=http://*********************) and attach: + A cover letter which specifically addresses the job requirements and outlines qualifications + A current CV/resume + List of three references (we will notify you prior to contacting both on and off-list references) Questions should be directed to Justin Brown, *************************** (******************************************************* URL=***************************) . **Background Check Policy** The University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment. Special Instructions to Applicants:Required Application Materials: To apply, please visit: http://********************* (******************************************************* URL=http://*********************) and attach: A cover letter which specifically addresses the job requirements and outlines qualifications A current CV/resume List of three references (we will notify you prior to contacting both on and off-list references) Questions should be directed to Justin Brown, *************************** (******************************************************* URL=***************************) . **Application Materials Required:** Cover Letter, Resume/CV, List of References Application Materials Instructions: Application Deadline Applications will be accepted until the position is filled. Preference will be given to complete applications received by January 7, 2026. Those who do not apply by this date may or may not be considered. **Job Category:** Academic Services **Primary Location:** Denver **Department:** U0001 -- Anschutz Med Campus or Denver - 30042 - VCSSLS-EM Admissions **Schedule:** Full-time **Posting Date:** Dec 1, 2025 **Unposting Date:** Ongoing **Posting Contact Name:** Justin Brown **Posting Contact Email:** ***************************. **Position Number:** 00764470 **To apply, please visit: ******************************************************************** (****************************** Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (***************************** jeid-5e643a3be7554645acdab8bdab5298d7 The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
    $44.8k yearly Easy Apply 10d ago
  • Admissions Operations Specialist

    University of Colorado 4.2company rating

    Denver, CO jobs

    Admissions Operations Specialist - 38386 University Staff Description Position DetailsUniversity of Colorado | DenverOfficial Title: Academic Services Entry ProfessionalWorking Title: Admissions Operations SpecialistFTE: Full-time Salary: $44,800Position #00780656 - Requisition #38386Join the University of Colorado DenverAbout the University of Colorado - Denver Millions of moments start at CU Denver, a place where innovation, research, and learning meet in the heart of a global city. We're the state's premier public urban research university with more than 100 in-demand, top ranked bachelors, master's, and doctoral degree programs. We partner with diverse learners-at any stage of their life and career-for transformative educational experiences. Across seven schools and colleges, our leading faculty inspires and works alongside students to solve complex challenges and produce impactful creative work. As part of the state's largest university system, CU Denver is a major contributor to the Colorado economy, with 2,000 employees and an annual economic impact of $800 million. To learn more about how CU Denver helps learners meet their moment, visit ucdenver.edu. Job Description* Applications are accepted electronically ONLY at ********************* *The Admissions Operations Specialist will perform an evaluation of student applications for admission and determine the admissibility of the applicant by assessing students against established criteria for each school and college at the University of Colorado Denver. This role will also evaluate student transcripts to ensure compliance with Colorado Higher Education Admission Requirements (HEAR) and CU Denver's Minimum Academic Preparation Standards (MAPS). This position will be responsible for gaining knowledge and understanding of established standard CU Denver guidelines, rules, and Colorado Department of Higher Education (CDHE) policies and Federal regulations that pertain to admissions standards and procedures.Admissions Operations Specialist: What you will do:Review student applications for admission and determine the admissibility of the applicant by assessing students against established criteria for each school and college at the University of Colorado Denver and ensuring compliance within policies established by the Colorado Department of Higher Education. Reviewing and approving requests for term and/or major changes. This requires determining the availability of programs in the future, deadline requirements and any changes to program eligibility criteria that may impact the student. Participate in multi-modal outreach efforts to request outstanding applicant materials, provide support to internal and external inquiries on application status and generating periodic reports on the status of applications, missing materials and communication efforts. This position will also be required to assist in other areas within Strategic Enrollment and Student Success (SESS) and occasionally may be required to participate in the enrollment or retention efforts of other departments outside of SESS.Qualifications you already possess (Minimum Qualifications) Applicants must meet minimum qualifications at the time of hire. A bachelor's degree in a related field from an accredited institution.Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis. Preferred Qualification to possess (Preferred Qualifications) One (1) year of experience with overseeing data maintenance related to compliance with academic and admission policies. Experience with student information systems within a higher education setting. Experience with a Customer Relationship Management system, Slate preferred.Experience with Academic Services or Student Services in a higher education setting.Knowledge, Skills, and Abilities Ability to communicate effectively, both in writing and orally. Ability to establish and maintain effective working relationships with employees at all levels throughout the institution. Outstanding customer service skills applied consistently to external and internal customers. Demonstrate an exceptional understanding of access and engagement with a commitment to developing equitable practices.Ability to analyze multiple complex system components. Flexibility to quickly change priorities as needed and to adapt to changes in processes and procedures. Ability to keep sight of desired high-level outcomes through the handling of day-to-day tasks. Ability to work independently. Conditions of Employment This position follows a hybrid work structure where employees can work remotely or from the office, based on office needs. Mental, Physical, and/or Environmental Requirements The ability to sit for extended periods, stand and walk occasionally, reach with hands and arms, use hands to manipulate a keyboard and mouse, and have good near vision for computer work; often requiring minimal lifting, but may involve bending or reaching to retrieve items from shelves or drawers. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at workplaceengagement@ucdenver.edu.Employment SponsorshipPlease be advised that this position is not eligible now or in the future for visa sponsorship.Compensation and BenefitsThe hiring salary for this position has been established at $44,800. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.This position is not eligible for overtime compensation.Your total compensation goes beyond the number on your paycheck. The University of Colorado Denver provides generous leave, health plans and retirement contributions that add to your bottom line.Benefits: ********************************************* Total Compensation Calculator: **************************************** DeadlineApplications will be accepted until the position is filled. Preference will be given to complete applications received by January 7, 2026. Those who do not apply by this date may or may not be considered. Required Application Materials:To apply, please visit: http://********************* and attach:A cover letter which specifically addresses the job requirements and outlines qualificationsA current CV/resume List of three references (we will notify you prior to contacting both on and off-list references) Questions should be directed to Justin Brown, ***************************.Background Check PolicyThe University of Colorado Denver strives to maintain a safe and productive educational, clinical, research and employment environment. All prospective employees and current employees must, therefore, consent to and pass background checks prior to any final appointment/employment. Special Instructions to Applicants: Required Application Materials: To apply, please visit: http://********************* and attach: A cover letter which specifically addresses the job requirements and outlines qualifications A current CV/resume List of three references (we will notify you prior to contacting both on and off-list references) Questions should be directed to Justin Brown, ***************************. Application Materials Required: Cover Letter, Resume/CV, List of References Application Materials Instructions: Application Deadline Applications will be accepted until the position is filled. Preference will be given to complete applications received by January 7, 2026. Those who do not apply by this date may or may not be considered. Job Category: Academic Services Primary Location: Denver Department: U0001 -- Anschutz Med Campus or Denver - 30042 - VCSSLS-EM Admissions Schedule: Full-time Posting Date: Dec 1, 2025 Unposting Date: Ongoing Posting Contact Name: Justin Brown Posting Contact Email: ***************************. Position Number: 00764470
    $44.8k yearly Auto-Apply 11d ago
  • Gift and Data Operations Specialist

    Dillard University 3.8company rating

    New Orleans, LA jobs

    The Gift and Data Operations Specialist serve as the primary processor of all gifts within Blackbaud Raiser's Edge and functions as the cross-trained backup to the Advancement Services Specialist. This role is responsible for accurate gift entry, pledge management, donor record updates, daily deposit coordination, and gift receipting. The specialist supports reconciliation with Finance and ensures that all advancement data is accurate, current, and audit ready. This role is essential to maintaining timely donor stewardship and financial accountability. Key Responsibilities Gift Processing and Documentation * Enter all gifts, pledges, recurring gifts, sponsorships, and matching gifts into Blackbaud Raiser's Edge with accurate coding and documentation. * Prepare daily deposit batches and coordinate with Finance to ensure timely posting. * Generate and mail gift receipts and acknowledgments within forty-eight hours of posting. * Maintain documentation for all gifts in accordance with retention and audit standards. Data Entry and Record Maintenance * Update donor contact information, biographical details, constituent attributes, and coding within Blackbaud Raiser's Edge. * Maintain accuracy in fund designations, appeals, campaigns, and events. * Conduct routine data cleanup and support data integrity efforts. Reconciliation and Compliance * Assist with monthly reconciliation between IA and Finance using Raiser's Edge reports and documentation. * Prepare audit packets as needed and ensure compliance with IRS regulations and CASE standards. * Ensure all data processing follows institutional policies and gift acceptance guidelines. Reporting and List Support * Generate queries, exports, and reports within Blackbaud Raiser's Edge to support fundraising teams. * Prepare lists for annual fund campaigns, events, stewardship mailings, and donor segmentation. * Collaborate with the Advancement Services Specialist to support reporting and analysis needs. Cross-Training and System Support * Serve as the backup for data and reporting functions when the senior specialist is out of office. * Participate in training to develop advanced Raiser's Edge skills, including queries, imports, and system tools. * Document procedures and support system improvements. Collaboration and Customer Service * Communicate effectively with fundraisers to ensure proper gift receipting, coding, and acknowledgment. * Respond to internal and external inquiries regarding giving history or documentation. * Maintain confidentiality and professionalism when handling donor information. Minimum Qualifications * Bachelor's degree or equivalent experience considered. * 1 to 3 years of experience with gift processing in Blackbaud Raiser's Edge or similar CRM. * Strong attention to detail and accuracy. * Ability to work with numbers, coding structures, and data entry workflows. * Strong organizational and problem-solving skills. * Ability to manage multiple tasks and meet tight deadlines.
    $59k-78k yearly est. 7d ago
  • Gift and Data Operations Specialist

    Dillard University 3.8company rating

    New Orleans, LA jobs

    Job Description The Gift and Data Operations Specialist serve as the primary processor of all gifts within Blackbaud Raiser's Edge and functions as the cross-trained backup to the Advancement Services Specialist. This role is responsible for accurate gift entry, pledge management, donor record updates, daily deposit coordination, and gift receipting. The specialist supports reconciliation with Finance and ensures that all advancement data is accurate, current, and audit ready. This role is essential to maintaining timely donor stewardship and financial accountability. Key Responsibilities Gift Processing and Documentation Enter all gifts, pledges, recurring gifts, sponsorships, and matching gifts into Blackbaud Raiser's Edge with accurate coding and documentation. Prepare daily deposit batches and coordinate with Finance to ensure timely posting. Generate and mail gift receipts and acknowledgments within forty-eight hours of posting. Maintain documentation for all gifts in accordance with retention and audit standards. Data Entry and Record Maintenance Update donor contact information, biographical details, constituent attributes, and coding within Blackbaud Raiser's Edge. Maintain accuracy in fund designations, appeals, campaigns, and events. Conduct routine data cleanup and support data integrity efforts. Reconciliation and Compliance Assist with monthly reconciliation between IA and Finance using Raiser's Edge reports and documentation. Prepare audit packets as needed and ensure compliance with IRS regulations and CASE standards. Ensure all data processing follows institutional policies and gift acceptance guidelines. Reporting and List Support Generate queries, exports, and reports within Blackbaud Raiser's Edge to support fundraising teams. Prepare lists for annual fund campaigns, events, stewardship mailings, and donor segmentation. Collaborate with the Advancement Services Specialist to support reporting and analysis needs. Cross-Training and System Support Serve as the backup for data and reporting functions when the senior specialist is out of office. Participate in training to develop advanced Raiser's Edge skills, including queries, imports, and system tools. Document procedures and support system improvements. Collaboration and Customer Service Communicate effectively with fundraisers to ensure proper gift receipting, coding, and acknowledgment. Respond to internal and external inquiries regarding giving history or documentation. Maintain confidentiality and professionalism when handling donor information. Minimum Qualifications Bachelor's degree or equivalent experience considered. 1 to 3 years of experience with gift processing in Blackbaud Raiser's Edge or similar CRM. Strong attention to detail and accuracy. Ability to work with numbers, coding structures, and data entry workflows. Strong organizational and problem-solving skills. Ability to manage multiple tasks and meet tight deadlines.
    $59k-78k yearly est. 8d ago
  • Customer Service Coordinator

    University of Texas at Austin 4.3company rating

    Austin, TX jobs

    Job Posting Title: Customer Service Coordinator * --- Hiring Department: Global Engagement * --- All Applicants * --- Weekly Scheduled Hours: 40 * --- FLSA Status: Non-Exempt * --- * --- Expected to Continue * --- Location: UT MAIN CAMPUS * --- Job Details: General Notes The University's 19 colleges and schools enroll over 53,000 students and rank among the top 10 public universities in the U.S. Texas Global is the university's global engagement arm and a recognized leader in international education, based on the success of the programs we deliver and the number of individuals we support. We serve more than 9,000 international students and scholars, as well as more than 4,600 students on education abroad programs annually. Texas Global advances UT Austin's academic mission by leading, supporting, and coordinating the university's international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: * Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) * Voluntary Vision, Dental, Life, and Disability insurance options * Generous paid vacation, sick time, and holidays * Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds * Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) * Flexible spending account options for medical and childcare expenses * Robust free training access through LinkedIn Learning plus professional conference opportunities * Tuition assistance * Expansive employee discount program including athletic tickets * Free access to UT Austin's libraries and museums with staff ID card * Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card Purpose Supervise the front desk student workers of International Student and Scholar Services (ISSS) and Texas Global, ensuring the highest level of customer service is delivered. Serve as liaison among Texas Global units to coordinate all aspects of front desk activities and operations. Work as a highly functioning, collaborative member of the intercultural programming and initiatives team and ISSS. Responsibilities * Front Desk Coordination and Supervision - Coordinate all aspects of front desk activities and operations for Texas Global. Manage a team of 6-8 student workers. Oversee front desk operations to ensure all visitors are greeted with the highest level of customer service and professionalism. Serve international students and scholars and explain services, procedures, and guidelines. Assess visitors' needs and convey them to Texas Global staff accordingly. Serve as liaison between ISSS/Texas Global units and front desk staff. Regularly convene the Front Desk Advisory Committee, comprised of staff from ISSS and across Texas Global, to ensure consistent communication across units, determine areas of improvement, and review the upcoming calendar for events or deadlines that might impact front desk operations. Serve as liaison between ISSS/Texas Global units and front desk staff. Regularly solicit feedback from Texas Global units to assess the effectiveness of the front desk. Actively supervise front-line student workers and staff the front desk in their absence. * Training and Personnel Management - Determine hiring criteria to identify high-performing student employees. Manage training program for newly hired student employees and provide ongoing training throughout the academic year. Communicate with each Texas Global and ISSS unit regarding needs for continuous training. Evaluate job performance and recommend corrections as necessary. Review and submit bi-weekly payroll documents. * Administrative Support - Serve as backup to the intercultural programming and initiatives administrative associate by providing administrative support for programs and events, including ISSS signature programs and international student orientation. Support event implementation and logistics, manage event registration and reservations, and disseminate program satisfaction surveys and compile results for evaluation. Collect receipts and track expenses associated with program budgets. Manage and update program inventory and supplies. With guidance from the assistant director, provide additional administrative support to ISSS units, including document review, Sunapsis/my IO administrative tasks, and email inbox support. * Support of ISSS and Texas Global Functions - Actively support the critical priorities and functions of ISSS and Texas Global. Regularly staff and support ISSS programs and events for the international population. Attend staff meetings and serve on internal and work groups to support the organization's mission. Required Qualifications Bachelor's degree and one year of administrative experience or equivalent education and experience. Excellent customer service skills. Demonstrated proficiency working in a fast-paced environment. Ability to work both individually and as part of a team. Strong organizational, record-keeping, and documentation skills. Successful experience planning and organizing multiple projects simultaneously. Effective verbal and written communication skills to work effectively with populations representing different backgrounds, life experiences, and abilities. Experience delegating and supervising the work of others. Demonstrated adaptability with the use of various platforms in the performance of office functions. Relevant education and experience may be substituted as appropriate. Preferred Qualifications Intermediate-level skills in Word, Excel, and Outlook. Experience living or studying abroad. Some proficiency in a foreign language. Salary Range $48,000 Working Conditions Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas. Required Materials * Resume/CV * 3 work references with their contact information; at least one reference should be from a supervisor * Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. * --- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. * --- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. * --- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. * --- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. * --- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. * --- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. * --- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: * E-Verify Poster (English and Spanish) [PDF] * Right to Work Poster (English) [PDF] * Right to Work Poster (Spanish) [PDF] * --- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
    $48k yearly 17d ago
  • 35765 Operations Specialist

    Garland Independent School District 4.3company rating

    Texas jobs

    Auxiliary/Specialist Days: 260 Pay Grade: MT05 ***Please check the Salary Schedule for current rates and stipend eligibility. (Scroll down after clicking this link) Qualifications: Education/Certification: High School diploma or equivalent Good driving record and a valid Texas driver's license Experience: Minimum of two (2) years of experience in similar type work involving set-ups or take-downs in large facilities, or facility maintenance experience, preferred? ***Please see attached for more information. Attachment(s): Job Description - Operations Specialist
    $49k-60k yearly est. 60d+ ago
  • State Reporting and Operations Specialist

    Uplift Education 4.3company rating

    Texas jobs

    Central Management Office (CMO)/State Reporting Coordinator Mission Statement Uplift's mission is to create and sustain public schools of excellence that empower each student to reach their highest potential in college and the global marketplace and that inspire in students a life-long love of learning, achievement, and service in order to positively change their world. Primary Purpose: The campus State Reporting and Operations Specialist is responsible for supporting attendance functions on campus and completing assigned Registrar tasks. This is a versatile role that also supports front office priorities as assigned by the Operations Director. The State Reporting and Operations Specialist assists in the development, documentation, implementation, and daily oversight of school-specific procedures such as grade validation, cumulative record, and transcript maintenance. The position helps ensure compliance with local, state, and federal funding and accountability requirements, and serves as the primary backup for the Attendance Specialist. Duties/Responsibilities: • Supports campus-based Registrar state reporting requirements for PreK-5th grade scholars and supports in Attendance Specialist functions. • Manages registrar processes such as enrollment/re-enrollment; scheduling; grade reporting/changes; report cards; scholar withdrawals; providing campus status reporting ( honor roll, failure reports, or others as requested by campus leadership); managing records request internally and through TREx weekly; and keep current on technology innovations and data collection requirements affecting schools • Supports the Attendance Specialist with the process of documenting tardy scholars, signing in/out of scholars, • Supports the Attendance Specialist with the management of attendance processes such as reviewing teacher daily attendance report; collect and record all absent excuse notes; prepares 3-week and 6-week attendance verification reports, conducts attendance reconciliations; drive truancy; and maintains campus attendance reports/documentation for audit purposes. • Perform other duties as assigned • The State Reporting and Operations Specialist reports directly to the campus-based Operations Director with support from our network State Reporting team. • They support as the back-up receptionist and are responsible for actively monitoring the front desk, answering all incoming phone calls, and providing information. • They support in other non-instructional areas, including safety, carline, etc. • They also assist the Operations Director in establishing a positive, support focused culture on campus. Qualifications: Education, Experience, and/or Certification(s) • Education Requirements: High school diploma or GED • Experience Requirements: Minimum 2 years' experience in a similar position preferred or 2 years general clerical and typing experience plus 1 year experience in a closely related area • Special Skills/Certifications: ? Exceptional organization skills ? Extremely detail-oriented ? Self-motivated ? Commitment to excellence Required Skills/Abilities: • Communication Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with all levels of personnel, students, and parents. • Bilingual Skills: Bilingual in Spanish preferred • Technology: Strong computer skills and ability to analyze data; familiar with the Microsoft suite: Excel, Outlook, PowerPoint, Teams; able to quickly learn and utilize new applications. Physical Demands/Environmental Factors: Physical Demands: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to feel, touch and reach with hands and arms. The employee is frequently required to stand, walk, and use stairs. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Starting Pay: $16.92 Work Environment: The environment requires close proximity to other employees, frequent interruptions, and extended periods of time viewing a computer screen, and noise levels from moderate to high. There may be activity from other employees and students of distracting nature. Must be able to work outside in varied weather conditions for arrival and dismissal support at carline. Uplift Education is an equal employment opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state or local law.
    $16.9 hourly 60d+ ago
  • Biosafety Operations Specialist

    Tulane University 4.8company rating

    Covington, LA jobs

    The Biosafety Operations Specialist is responsible for performing biosafety cabinet, primary containment devices and inline, and boxed HEPA filters certifications following requirements described by the National Sanitation Foundation/American National Standards Institute, Annex 49 (NSF/ANSI 49) under the supervision of the Director of Biosafety. The Biosafety Operations Specialist provides services directly to Tulane University at the Tulane National Primate Research Center and New Orleans campuses through field consultations, mechanical inspections, and training. The employee is responsible for supporting the development of a comprehensive primary containment certification program following NSF/ANSI 49 requirements and university policy. • Ability to communicate complex technical issues to diverse clients. * Excellent customer service skills and collaborative attitude, as well as exceptional written and oral communication. * Knowledge of database development, querying, word processing, spreadsheet development, and using MS Office to accomplish work-related tasks. * Knowledge of laboratory containment engineering, lab design, and facilities requirements for verification and reverification. * Ability to teach and train staff of varying experience levels on biosafety practices and procedures in a classroom and in interactive laboratory environments. * Strong communication and relationship-building skills with a collaborative orientation. * Ability to wear personal protective equipment, including respiratory protection equipment (negative pressure PAPR or N95). * Must have sufficient mobility, dexterity, and endurance to perform field visits. * Must be able to access any area of the University to perform inspections, job safety assessments, emergency response, etc. * Ability to successfully pass and maintain a Security Risk Assessment (SRA) background check through the Criminal Justice Investigation Service of the Department of Justice in order to use, transfer, or store biological select agents and toxins. Must be able to maintain a personnel suitability profile, including successful pre-assessment and ongoing assessment of suitability for work with select agents considered TIER 1 select agents. * Ability to achieve and maintain a Biosafety Cabinet Field Certifier Enhanced Accreditation through the NSF/ANSI. The certification must be achieved one year after completion of an approved training course, unless already held. * High School Diploma or equivalent * Five years of directly related experience in biosafety laboratories, including containment levels of BSL2/ABSL2 or BSL3/ABSL3 * NSF 49 Advanced Certification * Experience in a University research environment * Background accessing and performing facility verification in laboratories working with infectious materials and/or those laboratories registered for use of select agents, BSL3/ABSL3, or other high consequence biological pathogens
    $44k-52k yearly est. 19d ago
  • Safety, Training & Operations Specialist

    New Braunfels 3.6company rating

    New Braunfels, TX jobs

    Primary Purpose: Responsible for the selection and training of qualified School Bus Drivers according to New Braunfels ISD established guidelines and legal requirements. Provides ongoing training and performance evaluation for all employees, and assists the Director in administration of the department's entire safety program, including industrial safety. Maintains the highest level of ethical behavior with Campus Administrators, fellow employees, and our community. Keep and update all route information pertaining to the TEA state reports for New Braunfels ISD transportation funding. Maintains active communication with all drivers, monitors, campuses, and parents for all video incident reports. Qualifications: Education/Certification: High School Diploma or GED Valid Texas Commercial driver's license (Class A/B w/P&S endorsements) Texas School Bus Driver Safety Training Certificate Must complete TEEX Training Academy certification program for school bus driver instructors within 6 months of employment or the first available regional class. Must complete the two-day Vehicle Collision Investigation through TASB within one year of employment. Must complete Supervisor Training-Drug Detection and Deterrence as required by CFR 49 Part 40 within one year of work. Special Knowledge/Skills: Strong leadership skills, organization, and group presentation skills Effective verbal and written communication skills Ability to work effectively with campus principals, staff, students, and parents Proficient typing and word-processing skills Strong computer software skills including above-average proficiency in MS Word, Excel, PowerPoint, Google, Internet maps, and basic Internet navigation. Excellent interpersonal skills to ensure positive relations with all patrons Well-developed multi-tasking and time management skills Proven ability to conduct all activities in accordance with the highest ethical standards. Capable of responding calmly in emergency situations Knowledge of the state rules for transporting students Knowledge of roads, subdivisions, campuses, and individual school programs Knowledge of school locations, streets, attendance zones, and boundaries Knowledge and ability to prepare state and federal reports Knowledge of TEA rules and regulations concerning school bus routes Basic math skills, mapping, and routing skills Ability to pass alcohol and drug tests Ability to communicate effectively Knowledge of student discipline procedures Ability to pass bus driver physical exam. Ability to operate the bus safely. Experience: Four years of experience preferred in operations, training, and discipline procedures. Major Responsibilities and Duties: Assist drivers/monitors with student management concerns. Access bus video surveillance system for safety and security purposes. Participate in the criteria to implement an approved State "School Bus Driving training course,” monitoring it and recommending upgrades to the course as necessary. Proactively recruit individuals to become School Bus Drivers. Instructs selected individuals throughout the training and orientation. Develops, schedules, and performs Driver Field in-service training to meet the needs of NBISD and Texas DPS standards. Refreshes and broadens the driving skills of existing employees who operate NBISD-owned/leased vehicles. Performs a Driver Proficiency Evaluation on each driver (including road evaluation) at least once during the school year. Assists the Director of Transportation in managing the Transportation department's entire safety program, including scheduling monthly safety award programs. Initiates driver re-training according to NBISD guidelines. 10. Provides initial training and in-service for Safety Trainers and behind-the-wheel Road Trainers, and periodically evaluates their performance. 11. Works with the Director of Transportation to help develop and implement student safety awareness programs and coordinates on-campus student rider safety training with school personnel. 12. Documents and maintains all training records as required by State and Federal regulations and NBISD policies. Files shall be maintained to document the progress of each trainee and all In-Service training for each driver in accordance with NBISD policy and procedures. 13. Schedule periodic school site visits and road observations of drivers to ensure compliance with established procedures. 14. Works with the Director of Transportation to investigate complaints relative to safety issues and take corrective action to remedy concerns. 15. Attends professional development activities/programs to keep abreast of developments and innovations in transportation. 16. Compiles and analyzes monthly and periodic statistical reports of pertinent personal injury and vehicle accident data. 17. Provides notice to drivers of upcoming expiration dates of various documents and ensures their renewal (physicals, driver's licenses, school bus certifications, and First Aid certifications). 18. First point of contact for public, parental, or driver concerns. 19. Meet the qualifications and establish requirements of a school bus driver, including safe driving procedures, proper student management, and adherence to all federal, state, and local laws and regulations. 20. Serve as a substitute or extra-curricular trip driver or bus support when needed and meet all bus driver or support performance responsibilities. 21. Provide inputs to department Emergency Operations and Planning (EOP) procedures. 22. Perform other duties as assigned. Supervisory Responsibilities: Limited to the evaluation of Drivers and other designated employees. Equipment Used: School bus, vehicles owned/leased by NBISD, safety equipment (flares, reflective signs, triangles), fire extinguisher, personal computer, transportation software programs, copier, adding machine, telephone, two-way radio, fax machine, TV, VCR, and camera. Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals; school bus, vehicles owned/leased by NBISD, safety equipment (flares, reflective signs, triangles), fire extinguisher, personal computer, transportation software programs, copier, adding machine, telephone, two-way radio, fax machine, TV, and camera. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting, carrying, stooping, kneeling and reaching. Motion: Continual walking, sitting, standing, kneeling, stooping, twisting, pushing, pulling, reaching, climbing, repetitive hand and arm motions, or more, talking (announcing streets, radio), seeing (traffic lights, inspections, passengers, stopped vehicles, traffic conditions, hearing (traffic sounds, emergency vehicles, passengers, radio, mechanical problems). Must be physically able to climb in and out of the school bus emergency doors to evacuate the bus in an emergency. Lifting: Lifting 45 lbs. or more Environment: Conditions include operating in inclement weather, heat, and humidity (most buses are not air-conditioned), enduring a bumpy ride, and exposure to vehicle fumes, dust, high noise levels, and possible injury due to traffic accidents. May work prolonged or irregular hours; frequent districtwide travel. Mental Demands: Maintain emotional control under stress. May occasionally work with students with disabilities and/or screaming children and may occasionally deal with life-threatening emergencies. May work with frequent interruptions; maintain emotional control under stress. Work with frequent interruptions; clear speech; repetitive hand motions; early split shift work; ability to manage many projects simultaneously. Due to the nature of the position, being available after hours, weekends, and holidays is required. "ON CALL" situations are to be expected. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
    $44k-55k yearly est. 60d+ ago
  • Operations Specialist I - Secondary Program (Part Time)

    Kirkwood Community College 3.8company rating

    Cedar Rapids, IA jobs

    To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. Under moderate supervision, this position provides department support, manages department processes, and ensures smooth running of the Adult Education and Literacy office. This position must be able to provide exceptional customer service both over the phone and in a high traffic office setting. Persons in this position must also work on a cross functional team that supports all aspects of program support, data entry and student outcomes. Persons in this position will typically work 10 hours per week, Monday-Thursday from 4:30pm-7:00pm, but may be asked to help with coverage during the day Monday-Friday as needed. UNIVERSAL CORE COMPETENCIES: * Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. * Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. * Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. * Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. * Lead- regardless of title, through positive influence. * Answer and/or re-direct basic inquiries from internal and external customers either via phone calls, email or in person. * Assist with information sessions, scheduling student appointments, and intaking student demographics and documents. * Perform various office clerical duties including filing, typing, scanning, and after the class processing of student records * Process registrations, cancelations, and transfers for Adult Basic Education and ELL students * Review/enter courses and classes into the non-credit and federal reporting system * Utilize Kirkwood's software system to assist with room scheduling. * Enter student outcomes for student records * Complete data audits for accurate student records * Assist in mailings to students or other external partners * Assist with department activities, meetings such as catering, supplies and scheduling * Perform other duties as assigned PERFORMANCE EXPECTATIONS: * Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. * Ability to provide service in a courteous, prompt, professional and efficient manner * Read, understand, and express oneself clearly and effectively in oral and written form. * Ability to work in a cross-functional team-based environment and collaborate with others in setting goals and problem solving. * Establish and maintain good working relationships with students, colleagues, and general public. * Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. * High school diploma or equivalency plus two years related experience; or an Associate's degree in a related field. * Possess a good working knowledge of personal computers and Microsoft Office products, with an emphasis on Word and Excel. * Knowledge of standard office equipment. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: * Associate's degree in a related field * Experience in an educational setting EEO/AA STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404,************,*******************, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:**************FAX: **************, TDD ************ Email:*****************. WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.
    $30k-37k yearly est. Easy Apply 3d ago
  • Operations Specialist

    East Baton Rouge Parish School System 4.0company rating

    Louisiana jobs

    TECHNOLOGY Job Title: Operations Specialist Reports To: Immediate Supervisor Prepared By: The Division of Human Resources Board Approved Date: Pay Grade Range: DA107 Summary: The job of Technology Operations Specialist is done for the purpose/s of receiving, organizing, and maintaining technology assets within the District; answering Help Desk calls as needed; creating accounts and making changes in the active directory; conducting inventories; scheduling use and maintenance of equipment; and setting passwords and security levels. Essential Duties and Responsibilities: Assist district staff as needed (e.g. Help Desk, email accounts, etc.) for ensuring the efficient use of technology and associated applications. Conduct inventory (e.g. general and special funds, etc.) for ensuring equipment in the Technology Department is accounted for and records are in accordance with District policies. Create purchase orders for the Technology Department for ensuring the department has necessary materials and equipment to function optimally while staying within budget guidelines. Facilitate meetings (e.g. staff meetings, in-services, workshops, etc.) for conveying and gathering information required to perform job functions. Maintain a variety of systems (e.g. equipment log, SMART equipment, etc.) for ensuring availability of systems. Monitor a variety of systems (e.g. scheduled updates, email groups, etc.) for ensuring availability for use by District personnel. Perform a variety of actions with technology (e.g. scheduled maintenance, labels for drives needing ghosting, etc.) for meeting the technology needs of the users. Prepare a variety of information (e.g. work orders, schedules, inventory reports, etc.) for documenting activities, providing written reference, and conveying information. Research a variety of work-related topics (e.g. general trends in the field, software upgrades, best prices, etc.) for remaining current in work-related technology. Respond to requests from a wide variety of stakeholders (e.g. Help Desk personnel, administrators, etc.) for providing information, addressing changes, and referring to alternate resources. Troubleshoot a variety of systems as needed (e.g. SMART systems, etc.) for providing immediate assistance to users for problem resolution. Other Duties: Other duties as assigned that are related to the functions of the position. Essential Functions/Qualifications/Requirements: Extensive knowledge of computer / technical operations. Comfort in use of technology. Confidentiality in that at times the Operations Specialist will handle sensitive documents and information. Education and Experience: Associate's degree required or certification from a technical program or college. Bachelor's degree preferred. Two (2) years experience operating computer equipment is required and one year of experience should be at an increased level of responsibility. Work Environment Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Conduct: The Employees are required to maintain a high standard of professional conduct. Breach of said professional conduct includes, but is not limited to, neglect of duty, dishonesty, engagement in acts that are contrary to East Baton Rouge Parish School System policy, unlawful activities, or any other conduct which is seriously prejudicial to the school system. Technological Abilities: To perform this job successfully, an individual must be proficient in general use of a computer, the use of Email as a form of communication, and other job-specific equipment, software, and/or applications. Note: New employees coming to EBRPSS/current employees new to a position, must use the Verifent website to verify qualifying years of experience (outside of EBRPSS) aligned to the . All new employees to the district/current employees new to a position will receive 0 years of experience aligned to the until the verification of previous experience aligned to the job description is received. Verifient Link Experience verifications must be received in the Office of Human Resources within the first 6 months of employment in order to be eligible for a retroactive payment. The East Baton Rouge Parish School System and all of its entities (including Career and Technical Education Programs) do not discriminate on the basis of age, race, religion, national origin, disability, or gender in its educational programs and activities (including employment and application for employment), and it is prohibited from discriminating on the basis of gender by Title IX (20 USC 168) and on the basis of disability by Section 504 (42 USC 794). The Title IX Coordinator is Andrew Davis, Director of Risk Management - **********************, **************. The Section 504 Coordinator is Danielle Staten-Ojo - **********************, **************
    $39k-50k yearly est. Easy Apply 60d+ ago
  • General Merchandise and Operations Specialist

    Iowa Western Community College 4.0company rating

    Council Bluffs, IA jobs

    This position is responsible for the operations and general merchandise of the Iowa Western Community College - College Store. * Orders and maintains inventory of general merchandise including clothing, gifts, good, school supplies, and electronics for resale in the College Store * Documents purchase orders, receiving documents, and invoices in the inventory control program * Markets merchandise and promotes the College Store via promotional sales events, social media, and community student and internal department outreach * Creates merchandise displays and plan-o-grams for store sets on a regular basis * Oversees daily sales operations including customer service, cashiering, returns, point of sales system, balancing and counting drawers, and closing the store * Conducts monthly and year end inventories * Updates and designs all online communications including College Store website, emails, and other social media pages * Demonstrates IWCC's core mission, vision and values * Other duties as assigned * High school diploma or GED * Strong project management skills * Excellent verbal and written communication skills and ability to articulate with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration * Strong computational ability to include mathematic calculations. * Strong organizational skills including the ability to multi-task, to meet deadlines, to produce error-free final products, and to manage time and output * Excellent customer service skills required * Proficient use of Microsoft Office and Adobe Photoshop and Illustrator * Ability to read, write and speak English fluently * Ability to function collaboratively as part of a fast-paced, customer oriented team * Professional in communications, appearance, relationships, and responsiveness * Positive attitude * Ability to maintain strict confidentiality at all times * Ability to pass a background check * Self-starter with the ability to perform with little or no direct supervision * Ability to lif tup to 30lbs * The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment * While performing the duties of this job, the employee is regularly required to talk and hear * Ability to drive company owned or personal vehicle. Cognitive Requirements: (as presently performed to accomplish essential functions) * Reading, Writing, Calculating * Social Interaction Skills * Reasoning/Analysis * Works with Minimal Supervision
    $36k-38k yearly est. 3d ago

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