Remote Sumter, SC jobs

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner. Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services. Listen to customers, understand their needs, and resolve customer issues. Research systems to find missing information; coordinate with other departments to resolve issues as applicable Utilize systems and technology to complete account management tasks. Accurately document and process customer orders in appropriate systems. Follow all required scripts, policies, and procedures. Comply with requirements surrounding confidential information and personal information. Escalate customer issues to the appropriate staff and managers for resolution as needed. Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes. Adhere to all attendance and work schedule requirements. STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem-solving, and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused, and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment State or Federal work experience CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. This is a 1099 commission-only role with warm leads provided, remote work, and a pathway to leadership and agency ownership. We believe in personal development, time freedom, and building generational wealth through proven systems and mentorship.

Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work from home jobs and remote telecommute jobs. We're looking for folks who want to earn weekly doing something strictly online and with maximum flexibility. This is a great way to earn extra money in your spare time by working at home! For more information apply to our job posting and then look for email to apply to our online site. * You must apply online additionally. Benefits Work when you want. Earn serious cash working part time or full time. Learn new skills that you can take anywhere. Ditch the commute & the high gas prices No degree required Supplement your existing job. No need to quit your current job, unless you really hate it. We provide training and tools to help you succeed in this industry Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online. Much more... Remote work from home skills could include: Typing 25+ words per minute You enjoy data entry work and can perform the work from your home or location of choosing (remote work from home job) Computer with internet access It is crucial that you be self-motivated and able to follow explicit directions to begin working from home Self Motivated - you must be 100% able to commit to working with little supervision Work from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS Ready to get started? Apply today and start earning as quick as today. Thanks for checking us out and we look forward to helping you achieve your goal of earning extra side income. As a reminder the folks who work with us come from a wide variety of backgrounds like customer service representative, administrative assistant, health care workers, human resources, warehouse workers, car delivery drivers, remote work from home professionals, and many more.

Job DescriptionA New Path for People Who Know They're Meant for More Every now and then, a person realizes they've outgrown their current environment. They're capable, dependable, hardworking - but stuck in a role where their effort isn't reflected in their progress. If that feels familiar, you're exactly who this opportunity was built for. At Talent Find Professional, we help individuals grow into stable, meaningful careers with long-term potential. We operate with a clear mission: provide guidance, structure, and a dependable plan for people who want to move their life forward. You won't chase uninterested prospects. You won't cold call. You won't knock on doors. Instead, you'll work with individuals who have already expressed interest and are simply looking for clarity, communication, and support. Responsibilities Learn and follow our structured systems to deliver a consistent client experience Connect with individuals who have previously requested information Hold scheduled phone or virtual consultations Maintain organized communication with clients and internal teams Support ongoing client needs with professionalism and reliability Participate in weekly development meetings and mentorship sessions Build strong long-term relationships with clients using company-supported outreach Follow established benchmarks tied to professional development Qualifications Customer service or client-facing experience preferred (3+ years ideal, but not required) Comfortable using digital tools, CRM platforms, and virtual meeting software Strong communicator with dependable follow-through Coachable, self-directed, and willing to learn Professional presentation and strong people skills Organized, reliable, and able to adapt to client needs Requirements Ability to maintain a flexible schedule based on client availability Reliable smart device, computer, and internet connection Ability to pass a background check Ability to obtain state-required credentials (we provide guidance and support if you don't yet have them) Benefits & Culture Structured training and ongoing mentorship Performance-based earning structure with advancement opportunities Leadership pathways available for consistent performers Incentive programs available for qualifying team members Discounted options for personal health and protection programs Supportive, team-focused culture designed for long-term growth Flexible scheduling to help you maintain balance Work Completely From the Comfort of your Home. Why Talent Find Professional? Because we believe people grow best when they are supported, guided, and given a clear path forward. Here, you're not just taking a role - you're building stability, developing skills, and contributing to something meaningful. If you're coachable, driven, and ready for a long-term professional opportunity, we'd like to talk to you. This IS 1099 Commission Only. This is a remote position.

Job DescriptionBenefits: Work From Home Bonus based on performance Flexible schedule Opportunity for advancement Training & development Launch Your Career with the PulseOne Thrive Technology Sales and Leadership Program! Are you ready to kickstart your career in technology sales and marketing? Join the PulseOne Thrive Program, a dynamic 12-month internship designed to prepare you for a thriving role in the PulseOne sales organizationand beyond! What Youll Get: A comprehensive, self-directed 12-week training bootcamp to build foundational skills in tech sales and leadership. Step-by-step guidance to help you master the essentials and set yourself up for success. After bootcamp completion, enter a 9-month internship to gain hands-on experience and real-world exposure. Weekly mentor check-ins to support your growth and answer your questions. The flexibility to work from home. Course reimbursement for incremental expenses. Access to recognized industry training and certifications. Earn a base income of $20k - $60k, while building your territory for unlimited commission-based earnings. Why This Program? Your big break has to start somewherewhy not here? This internship leverages all that we have learned to help you build comprehensive sales and marketing skills, develop a fundamental IT background, and earn valuable industry certifications. Using industry-proven methods, the PulseOne Thrive Program empowers you to unlock unlimited potential in a fast-growing field. Who Should Apply: Ambitious self-starters ready to jump into tech sales and leadershipno prior tech experience required. Individuals looking to change gears, learn new skills and succeed in the technology sales industry. Former athletes or college athletes who bring teamwork, discipline, and drive. No college degree required just a strong work ethic and a willingness to learn. Those living in the Salt Lake City, UT area. Why PulseOne? Were committed to nurturing future leaders by providing top-notch training and real opportunities within a supportive and fast-growing company. Weve been helping businesses solve their tech challenges since 2001and now were using that expertise to help you thrive. How to Apply: Submit your resume along with a link to your LinkedIn profile (or another online platform) so we can get to know you better. If selected, youll be invited to complete a brief assessment. Following the assessment, you will be asked to submit a short video introducing yourself and sharing your motivation for joining the program. Successful candidates will be contacted for interviews. Ready to Thrive? Step in, stand out, and start building the career youve been waiting for. Flexible work from home options available.

TeachCast is hiring fun and engaging online instructors to work from home for our ongoing 2025-2026 school year. Teachers must live in the United States, but have the heart of a world traveler! NEW FOR 2025 - we are excited to implement bonuses for new teachers with a starting rate of up to $17.79/hr (with ESL Certification), with additional bonuses up to $20/hr! The Role As an online ESL instructor, the primary duty is to teach students in an engaging manner. Teachers must be self-driven, energetic, and be sensitive toward an education culture that differs from the USA. ******************************************************************* The Perks - Paid summers off teaching, as well as time off for winter break and multiple Indonesian holidays - TESOL certification and professional development paid for by TeachCast - TeachCast is proud to announce the continuation of its Teacher Bonus Program! All teachers have the opportunity to experience a two week long, all-expenses paid trip to Indonesia! Trip includes school visits, as well as days of relaxation in Bali. Newly hired applicants will be considered for the 2025-2026 school year trip. Click HERE for more. ******************************************************************* The Classes We work with classrooms and schools throughout Indonesia, and are part of their mandatory English program during their school day. We are proud to be one of the only ESL companies that pays by hourly blocks, NOT by number of classes taught! We teach classrooms of 12-30 students, K-12 and university level 1:1 classes with Indonesian Teachers. Easy lesson prep! All classes are assigned a lesson plan and slides. About Us TeachCast was founded in 2006 in Wyoming. It is the industry leader of online language instruction for global business and education entities. TeachCast's effective teaching methods have already earned endorsements from many world-class organizations, including Cambridge University Press, The British Council, and Nagase Corporation of Japan. We provide a stable environment for our teachers. Our teachers are hired as W-2 employees, and we pay via direct deposit biweekly. Job Type: Part-time Starting Pay: NEW FOR 2025 - we are excited to have a new starting hourly wage of $17.79/hr (with ESL Certification), and up to $20/hr! Requirements: Requirements This role is remote and USA-based for teachers who are living in any state except: who are living in any state except: Arizona, California, Colorado, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Oregon, Washington, or Washington DC. Education: Associate degree minimum The Block Schedule Our teaching hours start in the evening, and vary depending on your time zone. Teachers can choose a block of time that falls within their listed time frame. Typically, blocks are four hours per day (20 hours per week), but teachers can do more or fewer. BLOCK SCHEDULE Below are our shift availabilities.* You can start and end your block shift at any point between the listed times. Most of our teachers choose a four hour block schedule. Evening Shifts: Usually begin late afternoon or early evening and extend into the night. Late Night shifts: Often run through the night into the early morning. Days of the week: May adjust from Sunday-Thursday or Sunday to Wednesday. *Note: the block shift moves forward one hour when returning to Daylight Savings Time in Spring 2026. *Note: the block shift moves forward one hour when returning to Daylight Savings Time in Spring 2026. Technology Requirements: Instructors must meet our broadband and computer standards to teach from home. -Bandwidth: Minimum speeds of 3 Mbps upload and 3 Mbps download are required, WiFi or hardwired. -Computer Specs: Processor must be 2.0 GHz (dual core), 2.8 GHz (single core), or better Memory (RAM): 4 GB or more Allowed Operating Systems: PC: Windows 10 or newer OR Mac: OS X 10.11 or newer See our page for more details. Job Type: Part-time Starting Pay: NEW FOR 2025 - we are excited to implement bonuses for new teachers with a starting rate of up to $17.79/hr (with ESL Certification), with additional bonuses up to $20/hr!

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. As a Customer Solutions Manager you will lead the Specialty Welding & Machining efforts related to reactor component upgrades, replacements and repairs and other scopes related to the Specialty Welding & Machining scope of supply. This includes field welding and machining, reactor head, core barrel and piping repairs. The implementation of additional plant life extensions will support business growth that is expected as a result of aging plant issues associated with additional operating life of plant components. You will lead the business segment for these opportunities and help Westinghouse differentiate and provide competitive offerings through understanding of customer-specific requirements, solution selection, technical content of proposal, costing and pricing, responsiveness, and quality of bid. You position will also help ensure programs are delivered to our customers. You will report to the Vice President of Specialty Welding and Machining. This is a remote position that can be performed from anywhere within the United States. Key Responsibilities: Cultivate and leverage key customer relationships to understand needs and develop compelling proposals with strong value propositions. Accountable for Original Equipment (OE) and opportunity pipeline growth across assigned product and technology areas. Lead technical development and cost estimating for welding and machining opportunities ranging from emergent repairs to large component replacements. Monitor near-term market trends, customer buying behaviors, and competitor actions to refine product positioning. Recommend pricing strategies that maximize market value while aligning with business plan assumptions (e.g., MAS). Collaborate with Sales on capture planning and final order negotiations. Support Strategic Work Management (SWM) activities, including aggregation of product financials and monthly financial forecasting. Contribute to business unit resource planning and coordinate with resource management as needed. Lead resolution of emergent customer issues until project management is engaged. Partner with project teams to monitor execution status and help resolve technical and commercial challenges. Build strong internal partnerships with stakeholders such as RCU to ensure alignment of people, processes, and technology with offer commitments and market growth objectives. Collaborate with Resource Managers and Sales/Commercial Integration to deliver high-quality proposals. Work closely with engineering, production, and quality teams to design and propose tailored solutions, including material selection, welding processes, machining tolerances, and prototyping. Provide expert guidance on welding techniques, machining best practices, and compliance with industry standards. Coordinate with peer leaders in AOMS and LTO to ensure a unified market approach and comprehensive customer support (e.g., clevis bolt inspection, engineering, and field replacement). Collaborate on integrated proposals. Navigate across AOMS and LTO product lines as opportunities arise, engaging with Customer Solutions Managers and Engineers as needed. Partner with Global Product Management on product strategy, roadmaps, innovation initiatives, and technology development. Track project metrics, customer feedback, and market trends to generate insights that inform strategic decisions and continuous improvement. Qualifications: Bachelor's degree in Engineering or a related technical discipline, or equivalent technical experience is required. 7+ years of relevant experience in product management, business, or operations-preferably in the welding and machining services or nuclear field services industries. Strong knowledge of field welding and machining is preferred. Proven ability to build and maintain strong customer relationships and deliver customer insights. Demonstrates strategic thinking, competitor analysis, and business acumen. Results-oriented, enthusiastic, and a creative self-starter with excellent verbal and written communication skills. Knowledgeable in the use of MS Project or Primavera P6 (preferred). We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $130,400.00 to $163,000.00 per year. In addition to the base pay, this role may be eligible for incentive pay based on company and individual performance.)) #LI-Remote Why Westinghouse? Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer: Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members 401(k) with Company Match Contributions to support employees' retirement Paid Vacations and Company Holidays Opportunities for Flexible Work Arrangements to promote work-life balance Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers Global Recognition and Service Programs to celebrate employee accomplishments and service Employee Referral Program Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: Safety and Quality Integrity and Trust Customer Focus and Innovation Speed and Passion to Win Teamwork and Accountability While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn| YouTube Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Job Description MMS is an innovative, data-focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-enabled services, and a data-driven approach to drug development make MMS a valuable CRO partner, creating compelling submissions that meet rigorous regulatory standards. With a global footprint across four continents, MMS maintains a 97 percent customer satisfaction rating, and the company has been recognized as a leading CRO in Global Health & Pharma's international awards programs for the last three consecutive years. For more information, visit ******************* or follow MMS on LinkedIn. Responsibilities Under minimal supervision, the Medical Writer will critically evaluate, analyze, and interpret the medical literature to select primary resource materials for adequate study design, statistical significance, scientific rigor and absence of bias Write and edit clinical development documents, including but not limited to, clinical protocols, investigator's brochures, clinical study reports, subject consent forms, integrated safety and efficacy summaries, Module 2.7.1, 2.7.2, 2.7.3, 2.7.4, and 2.5 documents, presentation materials and publications to medical journals Complete writing assignments in a timely manner Maintain timelines and workflow of writing assignments Practice good internal and external customer service Highly proficient with styles of writing for various regulatory documents Expert proficiency with client templates & style guides Interact directly and independently with client to coordinate all facets of projects; competent communicator skills for projects Contribute substantially to, or manages, production of interpretive guides Take ownership of a given assignment, proactively consulting other project team members and other department representatives for information or guidance as necessary Mentor medical writers and other members of the project team who are involved in the writing process Requirements At least 3 years of previous experience in the pharmaceutical industry Must have at least 3-5 years of industry regulatory writing and clinical medical writing experience The ideal candidate would hold a Bachelors, Masters, or Ph.D. in scientific, medical, clinical discipline Substantial clinical study protocol experience, as lead author, required Experience leading and managing teams while authoring regulatory documents with aggressive timelines Experience in regulatory submissions (clinical study reports) presented to regulatory authorities a plus Understanding of clinical data Exceptional writing skills are a must Excellent organizational skills and the ability to multi-task are essential prerequisites Candidate must be an expert in MS Word, Excel, PowerPoint, and related word processing tools Experience being a project lead, or managing a project team Strong understanding of federal regulations, Good Clinical Practices, and ICH guidelines a plus Not required, but experience with orphan drug designations and PSP/PIPs a plus Powered by JazzHR pr1qdUCi7f

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, "Paragon," in preparation for a career in grooming and/or bathing. Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading. Essential Duties and Responsibilities (Min 5%) As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the the following requirements: * Maintain regular and predictable attendance. * Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs. * Take the initiative to support selling initiatives (TEAM): * Thank the Customer * Engage with the customer and/or pet * Advise products or services * Make it Memorable * Groom Technicians in Training are required to learn & perform a combination of the following duties throughout their training program. Although daily tasks may vary day to day, our business and staffing model makes it essential every Groom Technicians in Training should be able to perform all fo the following duties accurately, efficiently, and safely on a regular basis and without advance notice: * Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks. * Safe Pet Handling * Bathing, Drying, Brushing and Combing all coat types * Nail Trimming * Ear Cleaning * Preparatory Hair Trimming * Basic Clipper Techniques * Basic Finishing Techniques * Customer Service Skills * Demonstrating Professionalism * Equipment Handling and Maintenance * Ensures the safety and well-being of animals * Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners. * Practice Safety and Sanitization protocols * Sanitizes and maintains upkeep of all grooming tools and equipment to eliminates injury and spread of diseases to other pet clients. * Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations. * Maintains records of all pet clients to include services provided and vaccination records. * Operate computer as needed. * Recovery of store, if needed. * Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required * Complete all documentation associated with any of the above job duties * May also be required to perform other duties as assigned. Required Qualifications Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing purchase required tools. Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately. Preferred knowledge, skills or abilities * Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps * Communicate effectively with Associates and customers * Display compassion with animals and treat them accordingly * Exhibit attention to detail * Read, write and count to accurately complete all documentation * Problem solving skills * Basic computer skills * Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict. Working Conditions * Working environment is favorable, generally working inside with moderate noise. * Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste. * Exposure to wet conditions, particularly when bathing dogs. * Exposure to cats and dogs of all sizes, breeds, and temperaments. * Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours * Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines * Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate. Physical Requirements * Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds. * Ability to stand and maintain a stationary position for up to 8 hours while grooming animals. * Ability to frequently move for 4-8 hours per day around the salon to groom animals, clean, and maintain the salon. * Ability to utilize grooming instruments including shears and dryers. * Ability to occasionally lift or reach merchandise overhead. * Ability to bend, kneel, and squat frequently to position oneself to groom animals, clean shelves, and stock merchandise and equipment. * Ability to constantly operate store equipment such as computer, cash register, and other store equipment. * Ability to read, write, and count accurately to complete all documentation. * Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers. * This position is non-sedentary. * It is essential to operate all equipment related to your job duties effective, safely, properly, and accurately; and to provide the highest level of customer service. * It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely. Disclaimer This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor. Company Info At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.

Job DescriptionBenefits: 401(k) Company parties Competitive salary Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Profit sharing Training & development Tuition assistance Vision insurance Wellness resources CompMechanical Design Engineer Location: Hybrid (On-site/Remote as needed) Job Type: Full-Time Salary: Commensurate with experience and qualifications Company Overview Bold New Solutions (BNS Power) is a trusted supplier of electrical power distribution equipment to the U.S. Navy and Coast Guard, with over 30 years of experience in the industry. We specialize in the design, manufacturing, and testing of military-grade marine switchboards, control panels, and motor controllers for deployment in combatant ships. As a small business with a big mission, we take pride in delivering innovative solutions that support national defense. We are currently seeking a Mechanical Design Engineer to join our team and contribute to both existing and new defense projects. This is an excellent opportunity for an experienced engineer to make a significant impact in a hands-on, fast-paced environment. Key Responsibilities Demonstrate advanced working knowledge of low, medium and high voltage switchgear, including: Electrical Bus design and materials NEMA-rated enclosures Specialized terminations and shielding Mechanical component mounting Space, clearance, and environmental considerations Ensure mechanical designs meet relevant MIL, ASME and UL standards, including MIL-S-901D or MIL-DTL-901E shock and vibration testing requirements. Conduct load and stress analysis as required. Perform center of gravity calculations for equipment. Collaborate directly with other engineers, customers, partners, providing technical support, troubleshooting, and progress updates. Develop performance specifications in accordance with military and commercial marine requirements and standards. Prepare detailed technical documentation and contribute to proposal development. Understanding of ISO 9001 in a business setting for quality management and requirements. Design for obsolescence replacement and support long-term system sustainability. Research new technologies and methodologies for the design and manufacturing of our products Utilize Microsoft Office Suite effectively; Microsoft Project and Planner experience is a plus. Design and drafting using AutoCAD and/or SolidWorks. Support customer/partner meetings and provide on-site field service support as needed, including on-site troubleshooting, project support, or installation. Travel requirements vary by project Required Qualifications Bachelors degree in mechanical engineering or a related field. Minimum of 5 years of hands-on experience in the design and manufacturing of low medium and high voltage electrical equipment such as switchboards, switchgear, load centers, etc. Strong technical writing and communication skills. Knowledge of materials as it relates to durability and elasticity. Preferred Qualifications Professional Engineer (PE) license is desirable but not required. Benefits 401(k) retirement plan Health, dental, and vision insurance Paid time off Opportunities for professional growth in a mission-driven organization Schedule Monday to Friday, normal business hours 25% or less travel required Flexible work from home options available.

Title: Account Manager Associate - Commercial Lines Hybrid Preferred: 1 day out of the Binghamton, Rochester, or Syracuse, NY office OR Fully Remote (candidates residing in EST or CST zones) Supporting: Binghamton and Syracuse, NY offices Book Focus: 90% Construction / Contractors. 10% General, Habitational, Manufacturing. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work with minimal direction from an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage smaller-sized accounts or those with less complexity. Key Responsibilities: Technical Competence: Maintain technical competence and industry expertise. Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. Task Processing: Process tasks accurately and within required timeframes. Contract Review: Assist in reviewing contracts to ensure proper coverages are included. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 1-3 years actively managing a commercial lines book, 3-5 years of customer service experience in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty licensing; professional designation preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $55,000.00 to $70,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a strong desire for a long-lasting career. We're looking for individuals who are eager to start their journey with us and are committed to personal and professional growth. What We Offer: Full-time virtual career, offering the flexibility to work remotely. Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package: medical, dental, prescription coverage. Exceptional training with experienced agents and managers. Leads provided: no calling family or friends, no cold calls. Flexible hours: a fulltime career, but you choose when you work. Opportunities for advancement and recognition. Dynamic Team Environment: a thriving virtual workplace atmosphere. Comprehensive training and ongoing support. Qualities We Value: Openness to learn and be coached. Outgoing, friendly, positive, and approachable personality. A strong desire to help others to provide valuable advice and services. Effective communication skills: your ability to connect is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications: Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license. Basic computer literacy is essential. Must reside in North America. Your Job Responsibilities: Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

Title: Senior Account Manager - Commercial Lines Fully Remote (EST and CST only) | Supporting: Columbia, SC | Book Focus: General, Contractors Required: active P&C license / minimum 5+ years experience as a Commercial Lines Account Manager Strongly Preferred: CISR, CIC, CRIS and/or CPCU designations / 7-10+ years experience as a Commercial Lines Account Manager Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. Key Responsibilities: Technical Competence: Maintain a high degree of technical competence and industry expertise. Team Leadership: Direct daily activities and workflow of the account management team. Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. Policy Management: Manage policy expirations and renewals. Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. Policy Compliance: Stay updated on company policies and procedures. Continuous Improvement: Seek and adopt best practices to improve individual and team performance. Champion IOA Values: Demonstrate integrity and leadership. Ideal Candidate Qualifications: 5+ years of account management experience, or 7+ years in the insurance industry Thorough knowledge of insurance brokerage and client needs Required active property & casualty licensing; professional designation (CIC or equivalent) preferred Strong analytical, problem-solving, and decision-making skills Exceptional customer service, communication, multitasking, and organizational skills Proficiency in MS Office (Outlook, Word, Excel) High School Diploma (or equivalent) What We Offer: Competitive salaries and bonus potential Company-paid health insurance Paid holidays, vacations, and sick time 401K with employer match Professional growth and career progression opportunities Respectful culture and work/family life balance Community service commitment Supportive teammates and a rewarding work environment What to Expect (Application Process): 30-Minute Phone Screen, Online Assessments, and Interview(s) Salary Range The expected pay range for this position is $75,000.00 to $100,000.00 per year, depending on experience, relevant skills, and geographic location. Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Opportunity for advancement Paid time off Training & development Wellness resources Were Hiring: Remote Pharmacy Technicians (Full-Time + Weekend PT) Must reside in OH, NC, SC, GA, FL, or VA Remote | Growth Opportunities Are you a licensed pharmacy technician with retail experience looking for a career beyond the counter? Want to use your skills to actually make a difference in the lives of Medicare membersall from the comfort of home? PSyn, Inc., a pharmacist-led managed care consulting firm, is expanding our operations and were looking for 3 full-time and Pharmacy Technicians to join our high-performing remote team. What Youll Do: Assist Medicare members with rejected pharmacy claims Work directly with providers and pharmacies to process prior authorizations Complete outbound service calls for adherence and refill reminders Manage escalated service issues and ensure accurate resolution Document workflows and maintain compliance with quality standards Thrive in a fast-paced virtual call center environment What You Bring: Registered or Certified Pharmacy Technician (required) 2+ years retail pharmacy experience (required) 2+ years customer service experience (required) High attention to detail, problem-solving skills, excellent customer service skills, and empathy Comfortable with Microsoft Word, Excel, and virtual workflows Managed care or PBM experience is a plus, but not required Bilingual (English/Spanish) is a plus Work Environment Requirements: As a fully remote position, team members must have a dedicated, distraction-free workspace in their home that supports focused work and protects member privacy. Because this role involves handling sensitive health information (PHI) and conducting member calls: Your work area must be separate from common living spaces, such as kitchens or living rooms. If children or dependents are present during work hours, appropriate childcare arrangements (e.g., daycare or school) must be in place. Headsets and a secure internet connection are required to ensure professional and confidential communication. What We Offer: Fully Remote Work Environment 17 Days of PTO per year Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day Health Insurance Support: Up to $300/month plus a $500 bonus every 6 months 401(k) Matching: 3.5% after 6 months, with a 2-year vesting period Clear path for career advancement into Team Lead, Supervisor, and Program Manager roles Mission-driven culture and supportive leadership Schedules: Full-Time Roles: TuesdaySaturday or Wednesday-Sunday (regular schedule to include weekends) available shifts (11-7 Weekdays and 9-6 Weekends) *Note we are only looking for team members that include weekends in their work schedule and work till 7pm for weekdays. Please only apply if you can accommodate this schedule* Important: To be considered, you must reside in one of the following states: Ohio, North Carolina, South Carolina, Georgia, Florida, or Virginia Apply today and join a team where your voice matters and your skills are valued. Help us make prescription drug benefits simpler and more accessibleone member at a time. Salary: $14.00 - $21.00 per hour based on experience Work Location: Remote This is a remote position.

Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

Job DescriptionInsurance Sales Representative (Remote/Hybrid | Local Territory) Company: Compass Business Group Compensation: $75,000$95,000 per year (Draw Pay + Commission + Bonuses) Schedule: MondayFriday, occasional weekends as needed Employment Type: Full-Time | Independent Contractor About Us At Compass Business Group, we help protect families, teams, and small businesses through supplemental insurance solutions. Our mission-driven team thrives on service, integrity, and results empowering you to make a meaningful impact while building a successful career. If you're an EMT, firefighter, or public safety professional, you already know what it means to serve others under pressure. That same courage and commitment can translate into a rewarding new path in insurance sales. What You'll Do Build and maintain strong relationships with local business owners and clients Conduct in-person consultations and engaging group presentations (1100+ attendees) Manage your schedule, appointments, and follow-ups with professionalism Collaborate with a supportive team while driving your own success Achieve goals through consistent effort, service, and initiative What We Offer Comprehensive training & mentorship no prior sales experience required Weekly draw pay, plus commissions, bonuses, and incentive programs Leadership and advancement opportunities for high performers Incentive trips, cash bonuses, and stock programs Flexible schedule once your client base is established A collaborative, purpose-driven culture where your work truly matters Who You Are Motivated by purpose, performance, and helping others Professional, confident, and resilient under pressure Excellent communicator comfortable presenting to individuals and groups Licensed in Health & Life Insurance (or willing to obtain we reimburse licensing costs!) EMT or firefighter experience is a strong plus Why Join Compass At Compass Business Group, we believe that courage and compassion are the foundation of great careers. You'll have the freedom to grow your income, the support to master your craft, and the opportunity to make a lasting difference in your community. ? Apply today to start protecting families and businesses while building a career that rewards service, purpose, and performance. Learn more: ****************************

Job DescriptionRemote Entry Level Sales - Training Provided Join our dynamic team in the financial services industry as a Remote Entry Level Sales professional. This role is designed for individuals eager to start their career in sales with comprehensive training provided. You will play a crucial part in driving our sales efforts, contributing to the growth and success of the company. This position offers a competitive salary range of $60,000 to $160,000, depending on performance and experience. We are looking for self-motivated individuals who are eager to learn and grow in a supportive, remote work environment. This is a 1099, 100% commission opportunity - finally earn what you KNOW you are worth. Responsibilities Engage with potential clients to understand their needs and offer suitable solutions. Develop and maintain strong relationships with clients to ensure customer satisfaction and loyalty. Collaborate with team members to achieve objectives. Participate in training sessions to enhance product knowledge and sales techniques. Utilize excellent computer skills to manage client information and sales data. Demonstrate a strong work ethic and entrepreneurial spirit in all sales activities. Exhibit servant leadership both with colleagues and clients. RequirementsRequirements: 0-1 year of experience in sales or a related field. Coachable with a willingness to learn and adapt to new sales strategies. Excellent computer skills. Strong self-motivation and the ability to work independently. Good communication skills, both verbal and written. Entrepreneurial mindset with a strong work ethic. Demonstrated servant leadership qualities. A hunger to learn and grow within the financial services industry. BenefitsWork/Life Balance Flexible Schedule High Income Opportunity Bonuses Trips World Class Training Mentorship Uncapped income

We've been a Work-At-Home business since May 2003. We take calls for many non-profit organizations. The majority of our calls consist of taking donations for PBS and NPR stations; however, we also have additional project types as well. Donation calls are similar to taking orders over the phone with the exception of the terminology involved. If you have experience taking orders, reading and following script s and independently preparing for the calls you take, these types of calls should be easy for you! Job Description ACD Direct is currently seeking experienced customer service professionals for our 2015 Winter Campaign Project. This project is projected to begin the last week of November and continue strong through late December. Historically, this project has proven to be one of our busiest campaigns which in turn can produce a larger earning potential. While this project will end on December 31st, we are always looking to pair future projects with those agents that are most competitive and active during previous projects. As an Independent Contractor with ACD Direct, you will be providing your skills, expertise and services to the clients we represent. We are looking for those who consider themselves among the best of the best in the customer service industry to help answer inbound calls from our client's enthusiastic callers. Those selected to certify will be notified via email and onboarding can take as little as 48 hours after being invited to a project. Certification for the Winter Project is set to begin October 15th, 2015. Key candidates will be those who are motivated to become certification ready, no later than November 15th, 2015. If you are interested in becoming an ACD Direct Certified Agent please visit ********************* Qualifications Minimum 6 months formal telephone experience, preferably call center related Moderate level of computer knowledge Ability to work with minimal supervision Must be able to type 40 WPM or higher Must be self directed and self motivated Strong listening skills Accuracy Efficiency Excellent written and verbal communication skills Previous call center experience a plus Great Smile Must demonstrate call control Must be able to complete the entire certification process within 14 days of notification of acceptance. Additional Information We look forward to hearing from you! Register online at *********************

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. -------------- POSITION RESPONSIBILITIES Key Responsibilities: Listen to customers, understand their needs, and resolve customer issues Utilize systems and technology to complete account management tasks Recognize sales opportunity and apply sales skills to upgrade Explain and position the products and processes with customers Appropriately escalate customer dissatisfaction with managerial team Ensure first call resolution through problems solving and effective call handling STANDARD QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills The ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system Highly reliable with the ability to maintain regular attendance and punctuality The ability to evaluate, troubleshoot, and follow-up on customer issues An aptitude for conflict resolution, problem solving and negotiation Must be customer service oriented (empathetic, responsive, patient, and conscientious) Ability to multi-task, stay focused and self-manage Strong team orientation and customer focus The ability to thrive in a fast-paced environment where change and ambiguity prevalent Excellent interpersonal skills and the ability to build relationships with your team and customers CONDITIONS All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. PHYSICAL REQUIREMENTS This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy: Paid Time Off: Earn PTO and paid holidays to take the time you need. Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars! Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location. Retirement Savings: Secure your future with retirement savings programs, where available. Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges. Life Insurance: Access life insurance options to safeguard your loved ones. Supplemental Insurance: Accident and critical illness insurance Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities. Paid Training: Learn new skills while earning a paycheck. Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement. Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! DIVERSITY AND EQUALITY At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. DISCLAIMER The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.